Call Center Intern
Farmington, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage incoming calls by providing detailed information on property amenities, promotions, events and Passport Club benefits.
Provide guests with clear directions to the property
Effectively address guest questions, concerns and complaints
Manage reservations for the property including hotel, restaurants, and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System
Accurately and efficiently processes advance deposit credit card information
Assist at promotional events
Assist the Call Center Supervisors with scheduling
Learn the systems utilized in the Call Center, aid with the training process and assist in creating the training manual
Organize and maintain the policies and procedures manual
Participate in the interview and selection process for new Call Center Representatives
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits
Maintain on going proficiency in day-to-day Call Center operations to ensure seamless workflow and guest support
Be the Guest X Champion for department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Island Passport Club Intern
Farmington, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the Casino Management System
Issue Island Passport Club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport Club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Perform point and promotion adjustments following department guidelines
Assisting with and provide support for Passport Club booth for outdoor shows and events
Assisting Passport Club Supervisors with scheduling
Participate in the interview and selection process for new Island Passport Club Representatives
Assist in creating and maintaining the training manual
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits.
Maintain ongoing proficiency in day-to-day Island Passport Club operations to ensure seamless workflow and guest support
Be the Guest X Champion for department.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Food and Beverage Intern
Farmington, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Rotate weekly through all of our Food and Beverage Outlets to develop a comprehensive understanding of varied service environments.
Perform day-to-day tasks to support assigned Food and Beverage Outlet. This will include administrative tasks as well as hands on, operational duties.
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements.
Work various special events, including parades, concerts, fairs and Island Impact events to assist with property needs and community outreach.
Uphold operational standards and instill team coordination in a high-volume service environment.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a hospitality or related degree program
Preferred:
Previous guest service experience
Previous experience in a high volume Food and Beverage operation
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Call Center Intern
Northfield, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage incoming calls by providing detailed information on property amenities, promotions, events and Passport Club benefits.
Provide guests with clear directions to the property
Effectively address guest questions, concerns and complaints
Manage reservations for the property including hotel, restaurants, and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System
Accurately and efficiently processes advance deposit credit card information
Assist at promotional events
Assist the Call Center Supervisors with scheduling
Learn the systems utilized in the Call Center, aid with the training process and assist in creating the training manual
Organize and maintain the policies and procedures manual
Participate in the interview and selection process for new Call Center Representatives
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits
Maintain on going proficiency in day-to-day Call Center operations to ensure seamless workflow and guest support
Be the Guest X Champion for department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Island Passport Club Intern
Northfield, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the Casino Management System
Issue Island Passport Club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport Club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Perform point and promotion adjustments following department guidelines
Assisting with and provide support for Passport Club booth for outdoor shows and events
Assisting Passport Club Supervisors with scheduling
Participate in the interview and selection process for new Island Passport Club Representatives
Assist in creating and maintaining the training manual
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits.
Maintain ongoing proficiency in day-to-day Island Passport Club operations to ensure seamless workflow and guest support
Be the Guest X Champion for department.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Call Center Intern
Cottage Grove, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage incoming calls by providing detailed information on property amenities, promotions, events and Passport Club benefits.
Provide guests with clear directions to the property
Effectively address guest questions, concerns and complaints
Manage reservations for the property including hotel, restaurants, and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System
Accurately and efficiently processes advance deposit credit card information
Assist at promotional events
Assist the Call Center Supervisors with scheduling
Learn the systems utilized in the Call Center, aid with the training process and assist in creating the training manual
Organize and maintain the policies and procedures manual
Participate in the interview and selection process for new Call Center Representatives
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits
Maintain on going proficiency in day-to-day Call Center operations to ensure seamless workflow and guest support
Be the Guest X Champion for department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Island Passport Club Intern
Cottage Grove, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the Casino Management System
Issue Island Passport Club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport Club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Perform point and promotion adjustments following department guidelines
Assisting with and provide support for Passport Club booth for outdoor shows and events
Assisting Passport Club Supervisors with scheduling
Participate in the interview and selection process for new Island Passport Club Representatives
Assist in creating and maintaining the training manual
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits.
Maintain ongoing proficiency in day-to-day Island Passport Club operations to ensure seamless workflow and guest support
Be the Guest X Champion for department.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Island Passport Club Intern
Prescott, WI jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the Casino Management System
Issue Island Passport Club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport Club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Perform point and promotion adjustments following department guidelines
Assisting with and provide support for Passport Club booth for outdoor shows and events
Assisting Passport Club Supervisors with scheduling
Participate in the interview and selection process for new Island Passport Club Representatives
Assist in creating and maintaining the training manual
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits.
Maintain ongoing proficiency in day-to-day Island Passport Club operations to ensure seamless workflow and guest support
Be the Guest X Champion for department.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Call Center Intern
Prescott, WI jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage incoming calls by providing detailed information on property amenities, promotions, events and Passport Club benefits.
Provide guests with clear directions to the property
Effectively address guest questions, concerns and complaints
Manage reservations for the property including hotel, restaurants, and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System
Accurately and efficiently processes advance deposit credit card information
Assist at promotional events
Assist the Call Center Supervisors with scheduling
Learn the systems utilized in the Call Center, aid with the training process and assist in creating the training manual
Organize and maintain the policies and procedures manual
Participate in the interview and selection process for new Call Center Representatives
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits
Maintain on going proficiency in day-to-day Call Center operations to ensure seamless workflow and guest support
Be the Guest X Champion for department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Food and Beverage Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Rotate weekly through all of our Food and Beverage Outlets to develop a comprehensive understanding of varied service environments.
Perform day-to-day tasks to support assigned Food and Beverage Outlet. This will include administrative tasks as well as hands on, operational duties.
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements.
Work various special events, including parades, concerts, fairs and Island Impact events to assist with property needs and community outreach.
Uphold operational standards and instill team coordination in a high-volume service environment.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a hospitality or related degree program
Preferred:
Previous guest service experience
Previous experience in a high volume Food and Beverage operation
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Food and Beverage Intern
Prescott, WI jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Rotate weekly through all of our Food and Beverage Outlets to develop a comprehensive understanding of varied service environments.
Perform day-to-day tasks to support assigned Food and Beverage Outlet. This will include administrative tasks as well as hands on, operational duties.
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements.
Work various special events, including parades, concerts, fairs and Island Impact events to assist with property needs and community outreach.
Uphold operational standards and instill team coordination in a high-volume service environment.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a hospitality or related degree program
Preferred:
Previous guest service experience
Previous experience in a high volume Food and Beverage operation
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Food and Beverage Intern
Rosemount, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Rotate weekly through all of our Food and Beverage Outlets to develop a comprehensive understanding of varied service environments.
Perform day-to-day tasks to support assigned Food and Beverage Outlet. This will include administrative tasks as well as hands on, operational duties.
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements.
Work various special events, including parades, concerts, fairs and Island Impact events to assist with property needs and community outreach.
Uphold operational standards and instill team coordination in a high-volume service environment.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a hospitality or related degree program
Preferred:
Previous guest service experience
Previous experience in a high volume Food and Beverage operation
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Community Engagement Intern
Saint Paul Park, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events
Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members
Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations
Complete industry trend and opportunity research project and present to department leaders
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Promotions Intern
Cottage Grove, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Assist with the preparation and execution of on and off-site events
Will include weekend and evening shifts
Could include driving to and from off-site events in company vehicle or occasionally personal vehicle
May need to handle cash and obtain a bank
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Promotions Intern
Northfield, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Assist with the preparation and execution of on and off-site events
Will include weekend and evening shifts
Could include driving to and from off-site events in company vehicle or occasionally personal vehicle
May need to handle cash and obtain a bank
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Brand Communications Project Intern
Northfield, MN jobs
. Pay Rate- $14.25/hr ESSENTIAL DUTIES AND RESPONSIBILITIES
Support daily project coordination by tracking timelines, organizing team activities, and ensuring deadlines are met, utilizing our system for real-time task creation, assignment, and prioritization
Maintain and monitor project workflows with the system, from concept to execution, proactively identifying any at-risk deadlines to keep brand campaigns on schedule
Track and analyze workflow performance metrics and compile reports for management review
Actively participate in team meetings to discuss ways to optimize the use of our system and improve overall workflow efficiency
Work with various departments such as design, digital marketing, and casino marketing to support cohesive and aligned brand messaging
Help plan and execute brand events on and off site, including fairs, on property celebrations, concerts and promotional activities
Assist in the management and distribution of branded clothing for team members, ensuring accurate inventory tracking, coordinating size and style requests, and preparing items for off-site events to maintain a cohesive brand presence
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Understanding of project workflow
Preferred:
Understanding of project management software such as Lytho, Basecamp, Jira
Previous guest service experience
Skills
Required:
Strong Computer skills Microsoft Office, Windows, SharePoint
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Digital Communications Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Create and schedule email campaigns and SMS messaging via Salesforce Marketing Cloud
Develop marketing campaigns across digital platforms
Provide competitive market research to assist in digital content strategies
Gain an understanding of digital advertising strategies, SEO and analytics
Conduct audits of web content to ensure alignment with brand goals
Assist in design of graphics for digital content
Attend a variety of on and off-site events as a representative for Treasure Island Resort and Casino on evenings and weekends
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in marketing, communications, digital media or a related field
Knowledge of email marketing programs, content management systems such as Wordpress or Craft, UX design and Email SPMA laws
Advanced writing skills
Experience with Adobe Creative Suite
Skills
Required:
Strong computer skills Microsoft office, Adobe Creative Suite, CSS, XHTML, XML, Salesforce
Project management skills and ability to meet quick deadlines
Self-starter
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Community Engagement Intern
Prescott, WI jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events
Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members
Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations
Complete industry trend and opportunity research project and present to department leaders
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Promotions Intern
Prescott, WI jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Assist with the preparation and execution of on and off-site events
Will include weekend and evening shifts
Could include driving to and from off-site events in company vehicle or occasionally personal vehicle
May need to handle cash and obtain a bank
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Community Engagement Intern
Rosemount, MN jobs
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events
Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members
Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations
Complete industry trend and opportunity research project and present to department leaders
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact