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Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $21.69 - $35.90 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 830A-5P Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5492 Patient Access Center Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The role of the Lead Patient Access Scheduling agent is to lead daily operations of assigned areas within the Patient Access Center (PAC). The PAC is designed to be a premier health contact center that provides patients, families and referring providers multiple pathways to connect to UMMH. I. Major Responsibilities: 1. Distributes and monitors the flow of work for an assigned group of employees. Serve as the lead for escalated phone calls, technical issues and workflow questions. Resolve or escalate issues where appropriate and provide customer service recovery when necessary. 2. Coordinates the daily activities for the Patient Access Center (PAC), including but not limited to scheduling, maintaining work queues, and performing statistical reporting. 3. Disseminates communication with staff and assists the supervisor in conducting training. 4. Works with clinic and departments to promote a harmonious relationship and atmosphere of teamwork and partake in process improvement initiatives. 5. Implements the PAC's policies and procedures, supporting short and long-term goals, and acting as liaison with patients, referring providers, UMMH providers, hospitals and senior leadership. II. Position Qualifications: License/Certification/Education: Required: 1. High School education plus additional specialized courses. Preferred: 1. Associate's degree in business or healthcare-related field. Experience/Skill: Required: 1. 3+ years of related experience. 2. Ability to use specialized applications software and computer systems for patient registration and scheduling and knowledge of business office procedures. 3. Good leadership skills, knowledge of medical terminology, third party payer billing and managed care requirements and procedure. 4. Knowledge of primary care medical processes and associated procedures and tests. 5. English speaking, reading and writing skills. 6. Strong intrapersonal and communication skills. Preferred: 1. Bilingual speaking, reading, and writing skills. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. III. Physical Demands and Environmental Conditions: Occasionally - [lifting, pushing, pulling 10lbs or less], standing, walking, pushing, pulling, bending, reaching, grasping. Frequently - [lifting, carrying, pushing, pulling 20lbs or less], kneeling, high level of stress. Constantly - sitting, performing repetitive movements, working indoors, precise motor skills, precise hearing required, precise vision required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. -Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. -Provides research and follow-up for inquiries from Customer Service. -Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. -Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. -Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. -Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities - Strong knowledge of medical billing and payer requirements. - Excellent leadership and team management skills. - Proficiency in billing software and electronic health records (EHR) systems. - Strong analytical and problem-solving abilities. - Exceptional communication and interpersonal skills. - Ability to handle multiple tasks and work under pressure. - Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions • Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. • Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. • Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. • Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. • Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. • Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. • Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. • Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. • Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications Master's Degree required Licensed Independent Clinical Social Worker (LICSW) required Minimum 3 years of direct clinical experience required Certified Case Management Certification preferred Previous counseling experience 5-7 years preferred Experience with community case management preferred Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred NCQA experience preferred Skills for Success Competency in working with multiple health care computer platforms, EPIC experience preferred Experience working with individuals with complex medical, behavioral, and social needs Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities Competency in working with multiple health care computer platforms Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations Ability to work independently while contributing to a collaborative team environment Knowledge of healthcare and community BH services to assist enrollees effectively Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) Must be local, ideally in Eastern, MA with the ability to travel to the community. This role offers autonomy to build own schedule to accommodate members' needs. Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Hiring Range: $175.48/hr - $209.13/hr Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. UMass Memorial Medical Group is seeking additional Per Diem ED Radiologists to either work onsite or remotely read. We are seeking additional per diem radiologists for all shift types (7a-3p, 3p-11p, 11p-7a). About our Department: Our department is comprised of ~80 Radiologists, 20 residents, 9 fellows and 15 PhDs. In our ED group we have a team of 15. Our health system covers over one million lives and is a Level 1 Trauma Center with 95,000 ED visits per year. Our department has over $6M/year in research funding. Academic pursuits are encouraged and supported both in the realms of research and education. Our department has state of the art imaging equipment, AGFA PACS system, EPIC EMR, Tera-Recon image processing software, Powerscribe 360 and is running several AI algorithms. Radiologist Requirements: ED Radiologists work at the University campus with one resident and/or one Emergency Radiology fellow, and remotely cover several other hospitals. Additional opportunities for internal moonlighting within the department are available if desired. We offer three shift types to include 7am-3pm, 3pm-11pm and 11pm-7am. We can offer hybrid schedules to include remote reading days but an onsite presence is required. You must be comfortable interpreting the following modalities: CT, MRI, ultrasound, and Basic nuclear medicine. Fellowship training in Emergency Radiology is desired but not required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGB Digital is hiring a vital member of the team, Payment Card Industry Data Security Standard (PCI DSS) Information Security Analyst III Full Time Comprehensive Benefits PTO starts to accrue day 1 Hybrid Working Model Job Summary Summary The Payment Card Industry Data Security Standard (PCI DSS) Information Security Analyst III serves as the lead of Mass General Brigham's PCI DSS compliance program within Digital Information Security. The incumbent will be a subject matter expert in Payment Card Industry Standards, related technical infrastructure, and audit compliance. They will be responsible for leading Mass General Brigham up to the next level of PCI Compliance as an organization that processes payment card data. This role is responsible for assessing if MGB's information assets are protected in accordance with all PCI-DSS policies, controls, industry standards, and frameworks. They will work to develop, implement, and maintain a comprehensive information compliance program that encompasses all aspects of the PCI compliance management lifecycle-including scoping, control validation, evidence collection, remediation tracking, and annual third-party assessments. The PCI Information Security Analyst III will act as a strategic partner to internal stakeholders and external assessors, ensuring that cardholder data is properly secured, regulatory obligations are met, and enterprise risk is minimized. Essential Functions -Acts as a subject matter expert leader within the team, guiding and mentoring junior and mid-level teammates. -Drives innovation by researching and proposing improved security solutions and technologies within their domain. -Solves complex business problems, including system-wide issues and critical incidents by applying technical and security subject matter expertise in support of business goals. -Drives cross-functional collaboration with vendors, partners and stakeholders to maximize the effectiveness of our solutions. Qualifications Associate's Degree Related Field of Study required Bachelor's Degree Related Field of Study highly preferred Can this role consider and review experience in lieu of a degree? Yes Relevant experience 5-7 years required Skills For Success Expertise in cybersecurity concepts within their domain. Strong understanding of cybersecurity concepts outside of specific individual domain. Expertise with the tools and solutions supported by the team. An ability to apply original and innovative thinking to produce new ideas. Strong leadership, communication and project management skills. Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. Additional Job Details (if applicable) Working Model & Additional Details M-F Eastern Business Hours required Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) 1-2 onsite days per week generally, must be flexible for business needs Remote working days require stable, secure, quiet, compliant working station with MGB issued equipment The salary range for this position is $92,102.14 to $155,032,25 annually. At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, if applicable, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). Position Summary: The Director of Regulatory Affairs, Advertising & Promotion will own and drive regulatory leadership and oversight for advertising, promotional, and non-promotional activities supporting cell therapy, biologics, combination products and medical devices. This individual will be responsible for ensuring that all promotional materials and communications are scientifically accurate, compliant with FDA and other global regulatory standards, and aligned with company objectives. The role requires strong expertise in regulatory requirements for advanced therapies and combination products, the ability to chair and guide promotional review processes, and proven leadership in cross-functional and regulatory authority interactions. Schedule: This position is in-office from Monday - Thursday in our new Burlington, MA location, with flexibility to work remotely on Fridays. Position Scope: Enable the business by providing regulatory guidance and oversight for U.S. and global advertising and promotional activities supporting cell therapy, biologics, combination products and medical devices. Leverage strong written/verbal communication skills to review and approve all promotional, non-promotional, and scientific materials to ensure accuracy, fair balance, and compliance with applicable regulations. Partner and build strong relationships cross-functionally with Medical, Legal, Quality, and Commercial to ensure promotional content is scientifically rigorous and compliant. Chair high-volume Medical, Legal, Regulatory (MLR) meetings for Vericel's brands sharing the regulatory perspective with the goal of enabling business and mitigating risk. Serve as primary contact and SME with FDA OPDP/APLB and other health authorities. Maintain deep expertise in FDA regulations, guidance documents, and enforcement actions pertaining to advertising and promotion; monitor regulatory developments and communicate changes and implications to internal stakeholders. Ensure the promotional review process is efficient, consistent, and aligned with regulatory expectations, with the goal of supporting business agility while minimizing compliance risk. Develop, implement, and continuously improve processes, SOPs, and best practices for the review and approval of advertising and promotional materials, including integrating new AI technologies. Provide training and education to internal teams on requirements for prescription product promotion. Partner with and advise product development and brand teams on advertising and promotional considerations during product development, launch planning, and lifecycle management. Participate in or lead regulatory project team and labeling meetings, providing strategic input on promotional implications of proposed labeling, new claims, and campaign concepts. Qualifications: Bachelor of Science in a scientific discipline; Master's degree preferred. 10+ years direct Regulatory Affairs experience with at least 5+ years of experience in regulatory review of promotional materials for prescription drug or biologic products. Proven track record in managing promotion review committees (e.g. PRC) or other regulatory governance forums. Deep knowledge of FDA / OPDP / APLB regulations, global promotional guidance and enforcement trends in advertising and promotion. Experience in negotiations and/or formal interactions with regulatory authorities (OPDP/APLB or equivalent) preferred. Demonstrated ability to collaborate and influence cross-functionally (Medical, Legal, Commercial, Quality) and drive alignment under regulatory constraints. Strong team player that has a customer service approach and is solution oriented. Attention to detail, strong written and verbal communication skills and the ability to work individually, within a multidisciplinary team. Experience authoring and implementing SOPs, review processes, training materials for promotional compliance. Proven success in managing large, complex, time-sensitive projects in a regulated environment. Why Vericel? Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care. Career Growth: Be a part of a growing organization with opportunities to expand your impact. Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives. The salary range Vericel reasonably and in good faith expects to pay for this position at the time of this posting is $188,000 to $235,000 annually. The actual salary offered will be determined based on factors such as the candidate's qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above. In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying. Retaliation for making such a request is strictly prohibited. EEO Statement All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer. Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Learning and Development Specialist is a vital contributor to the MGB Revenue Cycle Operations (RCO) Quality, Learning & Development team, focused on enhancing employee performance through innovative and engaging training programs. This role involves conducting training needs assessments, designing and delivering a variety of learning materials, and collaborating with subject matter experts to ensure content accuracy and relevance. The specialist facilitates interactive sessions across multiple formats and provides individualized coaching to support knowledge retention and skill application. Ideal candidates bring strong communication skills, experience in curriculum design and coaching, and a passion for fostering a culture of experiential learning and continuous improvement. Proficiency with tools like SharePoint, Teams, Zoom, and LMS platforms is essential for success in this dynamic, fast-paced environment. Position Summary: The Learning and Development Specialist is a key member of the MGB Revenue Cycle Operations (RCO) Quality, Learning & Development team, responsible for designing, developing, delivering, and evaluating training programs that enhance employee performance and support organizational goals. This role is central to fostering a culture of respect for experiential learning, where continuous improvement and professional growth are championed through innovative and engaging learning experiences. Key Responsibilities: - Conduct comprehensive training needs assessments to identify skill gaps and align learning solutions with departmental and organizational objectives. - Design and develop a variety of training materials, including instructor-led courses, e-learning modules, job aids, and performance support tools. - Collaborate with subject matter experts (SMEs) to ensure training content is accurate, relevant, and aligned with industry best practices. - Facilitate training sessions using diverse delivery methods such as classroom instruction, virtual learning, workshops, and on-the-job coaching. - Promote active learning through interactive activities, discussions, and real-world application exercises. - Provide individualized coaching and feedback to learners, supporting knowledge retention and skill application. - Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement. Qualifications Bachelor's degree in a related field. Healthcare and revenue cycle experience required 1-3 years of experience analyzing data to identify trends preferred 3-5 years of experience in designing curriculum for operational workflows, systems and soft skills required 1-3 years of coaching/one on one training required 1-3 years of experience in delivering training in a classroom environment preferred Experience with SharePoint, Microsoft Teams, Zoom, Visio and Webex required Experience providing feedback required Demonstrated ability to develop and deliver effective training programs tailored to diverse learning styles and professional levels. Strong communication, facilitation, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Proficiency in instructional design tools and learning management systems (LMS) is a plus. Preferred Attributes Passion for adult learning and a commitment to fostering a respectful, inclusive, and growth-oriented learning culture. Experience working within a healthcare system or revenue cycle operations. Familiarity with performance improvement methodologies and change management principles. Additional Job Details (if applicable) M-F 8 am-4:30 pm EST hours Quiet, secure, stable, compliant work station required Remote position, onsite attendance at least once per quarter in Somerville, MA. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Leidos is seeking a Fire Protection Engineer (with expertise in Fire Life Safety) to join the National Airspace System Integration Support Contract (NISC) team. This role is for someone with experience in Fire Life Safety/Fire Protection With their PE or wanting to become a PE. Are you an EIT working to become a licensed Professional Engineer (PE)? We can help you obtain that goal. The position will support numerous facets of the Federal Aviation Administration's (FAA) Fire Life Safety Program, FLS Guidance, policy development, and planning. You will assist the Environmental Occupational Safety and Health (EOSH) Services Group to support and improve Fire Life Safety program elements intended to protect employees and others in the workplace and ensure compliance with Federal, State, and FAA laws and regulations. Remote position Up to 50% travel within central US Candidate is preferred to be located anywhere within the central area of the US Specific subject areas where services are needed include program management, training, Condition Risk Assessments (CRA) and Stairwell Pressurization Engine Generator (EG) replacement. Fire Protection Engineer Primary Responsibilities: Assist with the development of FLS code and standards analyses. Provide guidance on the applicability of codes and standards to FAA facilities, its mission, and specific technical items encountered. Provide FLS guidance to the FAA on program and Agency initiatives where the FLS program is a stakeholder. Develop technical guidance on issues related to design and construction. Assist with the development of standard specifications for installations at FAA facilities. Assist with FLS programmatic planning initiatives, prioritization, and consultation regarding program direction and goals. Authoring white papers, proposals, and analysis papers on any of the items above for distribution to FLS stakeholders. FLS Condition Risk Assessments (CRA): Conduct comprehensive fire protection and life safety surveys of critical air traffic control facilities including airport traffic control towers (ATCT), terminal radar approach control (TRACON) facilities, in air route traffic control centers (ARTCC), and various other types of facilities supporting the FAA's air traffic control mission. The surveys require broad knowledge and experience in analyzing and evaluating these facilities against the applicable requirements of the International Building Code, NFPA 101, NFPA 13, NFPA 20, NFPA 72, NFPA 75, and other applicable codes, standards, and FAA orders. Evaluate facility human element programs to address OSHA required Emergency Action Plans, Fire Prevention Plans, fire drills, and inspection, testing and maintenance of fire protection and life safety systems. Coordination of sites with customer on specific dates, locations, impacts to the facility, etc. Develop and maintain a current schedule of CRA's at all times, with dates of visit, location, current status of CRA, team assigned, and other relevant information. Provide additional CRA support as requested by AJW-23 Program Manager. Fire Protection Engineer Basic Qualifications: Relevant Bachelors' Degree and 4+ years relevant exempt experience or a relevant Masters' Degree and 2+ years relevant exempt experience. Professional Engineer License or EIT certificate. Strong working knowledge of applicable ICC and NFPA codes. Past experience developing and/or providing holistic consultation on FLS programs. Ability to produce FLS designs of a variety of critical FLS elements and be able to provide critical comments on FLS designs and installations. Former experience in training FLS concepts and code application. Ability to obtain a Public Trust clearance. Preferred Qualifications: Experience with FAA National Airspace System facilities, FAA staffed or unstaffed facilities, or similar government installations. Experience with 29 CFR 1960.20. Specific experience with programs at Federal agencies is preferred, with FAA experience weighted heavily. Former training on the use/maintenance of Fire Protection systems. Targeted salary will be $110,000.00 - $124,550.00, based on experience. NISC IV At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what's next?” before the dust settles on “what's now.” If you're already scheming step 20 while everyone else is still debating step 2… good. You'll fit right in. Original Posting:October 22, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $72,150.00 - $130,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Full-time Description Sales Development Representatives at MEDITECH focus on supporting a regional sales team in customer acquisition and retention, as well as in navigating the sales engagement process with both new and existing customers. This is an inside sales role for a thoughtful, energetic, highly organized, motivated, well-spoken, and eager individual looking to start in and grow their sales career at a company transforming healthcare on a global scale by providing innovative software and service solutions to healthcare organizations (hospitals, health systems, ambulatory clinics/practices). As a member of our Sales team, your job would involve: Gaining familiarity with your region's healthcare marketplace and knowledge of MEDITECH's broad suite of products and services Utilizing outreach methodologies such as cold and warm calling, written communication, and other vehicles such as social media and LinkedIn, to engage with new potential clients as well as existing client organizations Pursuing, as assigned, an understanding of current needs and be able to provide recommendations and support to customers and the regional sales team in facilitating problem or issue resolution Providing support through the different stages of the Sales Cycle including: initial interest, RFP/RFI management, quoting and proposal generation, meeting and presentation planning, preparation, and coordination, validation, and contracting Engaging in follow-up from marketing campaigns and trade show investments lead management to engage prospective business opportunities, which includes website form submissions and other relevant HubSpot integrations Occasional travel may be required Requirements Bachelor's degree and 2+ years of related work experience is a plus, but not required (including associated internships) Comfort level making cold calls and talking to new people Experience working with spreadsheets, authoring sales-oriented letters, and building sales presentations as well as the utilization of Salesforce, Google GSuite, and quoting and contracting tools as deployed Excellent verbal and written communication skills; the ability to call, connect and interact with potential and existing customers Tenacious, persuasive, and goal-oriented personality Experience working in a team environment with each member performing different functions Ability to work under pressure in time sensitive situations Energetic, engaging, and friendly demeanor Self-motivated and self-directed Ability to multitask, prioritize, and manage time efficiently Ability to handle rejection and continue on with a positive attitude when engaging the next potential client Strong tactical and strategic situational awareness along with emotional intelligence Basic understanding of sales and sales processes Strong desire for a long term career in complex mission critical enterprise solutions and services sales You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption. Hiring salary range: $60,000-$70,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. This is a hybrid role which includes a blend of in-office and remote work as designated by the management team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

Job Title: Director of Revenue Business Unit: Administration Department: Fiscal Reports to: Chief Financial Officer with ancillary report responsibility to Chief Executive Officer FLSA: Exempt Classification: Full-Time (35 Hours) Grade: 16 Salary Range: $90,000 - $105,000 (Commensurate with experience) Offering a Sign-On Bonus: $1,000 SUMMARY OVERVIEW The Director of Revenue specializing in medical billing plays a crucial role in maximizing and safeguarding the financial health of Boston Senior Home Care. This individual is responsible for overseeing all aspects of medical billing operations, ensuring accurate, timely reimbursement of services, compliance with policies and regulations, and the maintenance of transparent financial processes. The Director of Revenue acts as a bridge between clinical/operational teams, administrative departments, external payers, and regulatory bodies, striving to optimize revenue cycle management while upholding the organization's mission-driven values. ESSENTIAL FUNCTIONS Duties 1-13 are designated as ADA essential functions and must be performed in this job. All other job duties are secondary functions. * Revenue Cycle Oversight: Manage the end-to-end revenue cycle, including patient registration, charge capture, coding, claim submission, payment posting, denial management, and account reconciliation. * Medical Billing Management: Supervise the preparation and submission of medical claims to private insurers, government payers (Medicare/Medicaid), and other sources. * Compliance: Ensure adherence to federal, state, and local regulations, including HIPAA, Medicare/Medicaid guidelines, and nonprofit standards. Maintain up-to-date knowledge of billing requirements and industry changes. * Team Leadership: Direct, train, and support medical billing specialists and revenue cycle staff. Promote a collaborative, mission-focused work environment. * Process Improvement: Analyze billing procedures to identify inefficiencies and opportunities for improvement. Implement best practices to enhance accuracy, reduce denials, and accelerate payment cycles. * Financial Analysis & Reporting: Work with data analyst to provide financial reports related to billing, collections, accounts receivable, and payer mix. Present findings to directors and senior management. * Denial Management: Investigate and resolve denied or rejected claims, communicating with payers to appeal decisions and secure reimbursement. * Grant and Contract Revenue: Oversee billing and revenue processes associated with grants and government contracts. * Payer Relations: Build and maintain effective relationships with insurance representatives, government agencies, and third-party payers to facilitate timely payments and resolve billing issues. * Patient Financial Services: Ensure that consumer billing is clear, accurate, and compassionate, supporting equitable access to care regardless of financial situation. * Technology Utilization: Use billing software, electronic health records (EHR), and other digital tools to streamline operations, ensure data integrity, and monitor performance metrics. * Audit Preparation: Prepare for internal and external audits by maintaining thorough documentation and records. * Stakeholder Communication: Serve as a resource to clinical operations and executive staff regarding billing questions, procedures, and revenue policies. COMPETENCIES * Mission Alignment: Deep commitment to the values and mission of nonprofit healthcare, with a focus on serving vulnerable populations. * Ethics and Integrity: High level of professionalism, confidentiality, and ethical conduct in handling sensitive financial and patient information. * Adaptability: Ability to thrive in a dynamic environment and respond effectively to changes in regulations, payer requirements, or organizational priorities. * Customer Service: Compassionate approach to patient financial services, ensuring respectful, clear communication and support. * Collaboration: Proven ability to work cross-functionally with clinical, financial, and administrative teams. PERFORMANCE METRICS * Accounts Receivable Days: Monitor and reduce the average time to collect payments. * Denial Rate: Track and decrease the percentage of claims denied by payers. * Collections Efficiency: Increase the rate at which billed amounts are collected. * Compliance Record: Maintain a clean audit trail and adherence to all regulatory requirements SUPERVISORY RESPONSIBILITY This position will supervise and train medical billing and revenue cycle staff. WORK ENVIRONMENT * Office hybrid model, offering three days a week to work from home. Will require attendance at identified onsite meetings. * Schedule: Full-time, Monday through Friday, with occasional evenings or weekends for deadlines or audits. * Physical Requirements: Ability to sit for extended periods, use computer equipment, and handle paperwork. Reasonable accommodation available. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * The employee must be able to carry 10 to 15 lbs. * The employee is regularly required to talk and hear * The employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position, Monday-Friday, 9 a.m. - 5 p.m. HYBRID - 2 days per week on-site, 3 days remote per week REQUIRED/PREFERRED EDUCATION AND EXPERIENCE * Education: Bachelor's degree in finance, accounting, healthcare administration, business, or a related field. Advanced degree or relevant certifications (e.g., Certified Revenue Cycle Representative, Certified Medical Reimbursement Specialist) preferred. * Experience: Minimum of 5-7 years of progressively responsible experience in medical billing, healthcare revenue cycle management, or related financial roles within a nonprofit or healthcare setting. * Knowledge: Familiarity with nonprofit financial practices, medical coding, reimbursement methodologies, payer contract terms, and compliance standards. * Skills: Strong analytical skills, attention to detail, proficiency with billing software and EHRs, and advanced knowledge of Microsoft Excel and reporting tools. * Leadership: Demonstrated ability to lead, mentor, and develop a diverse team in a mission-driven environment. * Communication: Excellent written and verbal communication skills with the ability to explain complex billing concepts to both technical and non-technical audiences. * Problem-Solving: Resourceful and proactive in identifying issues, developing solutions, and driving process improvements. ADDITIONAL ELIGIBILITY QUALIFICATIONS * Sensitivity to older adult, disability and diversity issues * Commitment to maintaining members at home with dignity WORK AUTHORIZATION/SECURITY CLEARANCE * Must be able to work in the United States AAP/EEO STATEMENT Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled - Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Given the nature of the organization and the population it serves, all new employees are required to clear a CORI prior to taking on a new role.

Join our acclaimed Department of Plastic and Oral Surgery and discover how your talents can change lives. The Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. At Boston Children's Hospital, success is measured through providing the highest quality customer service, while changing lives by delivering excellent care. The Department has led innovations in many areas including 3-D printing, simulated surgeries, facial reanimation, research and treatment for Vascular Anomalies. As the Department continues to innovate and grow, we are looking for individuals like yourself who are passionate about providing the best pediatric healthcare. The ideal candidate is motivated and hardworking and can multitask in a fast-paced environment. They are flexible and resourceful in high-priority situations to achieve superior care for the patient. Learn more about how you can become part of the team helping deliver life changing care with the Plastic & Oral Surgery Department here. Key Responsibilities: * Physician Support: Working with other team members to monitor the physicians' clinical, operative, meeting, and personal schedule/calendar. * Scheduling: Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care/referring doctor information. * Physician and department liaison: Being the primary contact between the physician and patient families. Helping answer and resolving patient issues and concerns. Managing patient call volume; answering appointment requests and routing incoming calls to appropriate destination. * Coordination of care: Acting as the face of the practice and managing every step of the patient's care. Communicating the plan of care to the family. * Clinic management: Preparing charts for physician's clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining required medical records and approved insurance referral authorizations on each patient. Promptly and accurately logging updated information. * Administrative tasks: Patient correspondence, distributing incoming mail, sorting and uploading outside notes and radiographs into the patient's medical record. Processing patient paperwork and requests and assisting in letter writing and various projects and tasks when needed. Minimum Qualifications Education: * High School Diploma/ GED. Experience: * Dental administrative and/or general medical surgical scheduling experience a plus. * Basic customer service and computer skills. * Strong communication skills. * Ability to work with diverse internal and external constituencies. * Demonstrates the ability to pay attention to detail and accuracy. Schedule: M- F, HYBRID, Shifts can be either 7:30am-8:30am- 4pm/5:00 pm. Location can be either Waltham or Boston. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years). Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for assisting assigned departments in supporting information systems and technology initiatives. Provided hands-on experience, contributing areas such as data management, system maintenance, and user support. Essential functions will vary depending on the specific internship assignment. Essential Functions -Assist in troubleshooting and resolving technical issues. -May provide user support for software applications and hardware devices. -Help maintain accurate and up-to-date records of systems. -Assist with data entry, validation, and reporting tasks. -Assist in monitoring and maintaining system performance and security. -Help implement updates and patches to software applications. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in pursuing a degree in Computer Science, Information Technology, Health Informatics, or a related field 0-1 year required Knowledge, Skills and Abilities - Basic understanding of information systems and healthcare technology preferred. - Familiarity with Microsoft Office Suite and database management tools. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Additional Job Details (if applicable) M-F Eastern Business Hours required Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

DEPARTMENT: Community Services: Money Matters Tax Program Scheduler POSITION CLASSIFICATION: Non-exempt: Temporary, (Mid November - Mid April) position, 20-30 hours/week (hours vary in Nov, Dec & April) SUPERVISOR: Money Matters Coordinator POSITION SUMMARY: Community Action's Tax Scheduler will be responsible for answering the phone for Community Action Pioneer Valley's Free Tax Assistance Program (VITA), conducting phone eligibility screening and scheduling virtual and in-person tax preparation appointments. Call volume is high and the Scheduler will screen approximately 900 households during the tax season. Responsibilities also include recording call data into Excel and agency databases, utilizing Outlook Calendar and AppToto appointment software, preparing mailings, helping to follow-up with taxpayers, data entry and other duties as assigned by the Program Coordinator. Training in VITA advanced tax preparation will be provided with a requirement to become certified within the first 30 days. Evening and weekend hours may be required during tax season. ESSENTIAL RESPONSIBILITIES Answer and respond to a high volume of phone and electronic messages efficiently and promptly. Manage all aspects of scheduling for the tax program including initial contact, screening for eligibility, appointment reminders, cancellations and ensuring the maximum number of participants are scheduled and prepared for their appointment. Assist with maintaining VITA-specific customer relationship software used for virtual tax clinics. Assist Tax Team in various activities to prepare for the tax season including mailings, preparing materials for volunteers and other duties. Maintain taxpayer files and enter data into Excel and agency database for reporting purposes. Ensure required data entry and reporting is completed in an accurate and timely manner in accordance with program guidelines. Maintain high level of customer service following Community Action's established Customer Service Standards and all applicable guidelines set forth by the program. Remote work from home will be assigned and determined by the Money Matters Coordinator; when schedule requires remote work, expected to be available for meetings, calls, responding to emails, and conducting regular duties during standard service/agency hours. Required to work in the evening and weekends occasionally Comply with agency and funders' paperwork requirements and procedures. Attend all required staff meetings, supervision, training and contractual meetings. Attend mandatory agency trainings and other relevant trainings. Participate in professional development activities and team meetings. Maintain strictest confidentiality. Perform related work as required. This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. AA/EOE/ADA Requirements ESSENTIAL QUALIFICATIONS High School Diploma or Equivalency 3 years' experience in office-related and customer service functions. Ability to complete online training and IRS certification in advanced tax preparation. Familiarity with taxes preferred. Additional appropriate education may be substituted for experience or additional directly related experience may be substituted for education Bilingual/bicultural (Spanish/English) preferred SKILLS REQUIRED Proficient computer skills, including using a mouse, email, Microsoft office products (Word, Excel) Demonstrated proficiency with Excel and on-line calendar software (Outlook) Strong people skills including outreach, customer service, and maintaining positive relationships both in person and over the phone. Ability to explain and interpret basic tax law to volunteers and taxpayers. (Training and resources provided). Excellent attention to detail and ability to follow through a multi-step process with consistency and accuracy. Excellent organizational skills to handle multiple tasks in a fast-paced environment. Ability to work independently and as an effective team member. Dependability and flexibility. Ability to maintain confidentiality of customer information. Understanding of data capture and tracking methods. Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment described below is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working in a fast-paced environment. Requires sitting for long periods of time. Working in an office environment. Some bending and stretching required. Extensive use of telephone required. Some lifting required 20-40 lbs. Manual dexterity required for use of calculator and computer keyboard. Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Evidence of a good driving record and ability to be covered under Community Action's non-owned and hired vehicle policy.

The **Translational Research Project Manager I (TRPM I)** oversees the daily coordination and management of translational and biobanking Breast Oncology research projects, which involves collecting various biological samples and clinical data. This role supports grant applications, progress reports, project initiation, regulatory compliance, and patient identification for research projects. The TRPM I bridges clinical and laboratory research by supporting both types of investigators. Additionally, the TRPM I indirectly supervises research coordinators and independently manages a portfolio of projects for each investigator. The specific tasks and responsibilities of the TRPM I vary based on departmental and investigator needs. **This position's work location is** **onsite at our main campus in the Longwood Medical Area** **with** **up to one day per week remote** **.** **T** **he selected candidate may only work remotely from a New England** **state (ME, VT, NH, MA, CT, RI).** Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Independent Project Management: Operate independently under the guidance of a senior manager, ensuring effective oversight and management of assigned projects. This involves coordinating various aspects of the project lifecycle, from initiation to completion, to meet research objectives. + Grant Support: Assist the Principal Investigator (PI) with grant applications and progress reports, playing a crucial role in securing funding for research initiatives. This includes gathering necessary data, preparing documentation, and ensuring timely submission to funding bodies. + Regulatory Compliance: Support the PI in meeting regulatory requirements, including protocol submissions, amendments, and deviation filings. This ensures that all research activities complies with legal and ethical standards, safeguarding the integrity of the projects. + Collaborative Meetings: Lead and participate in meetings with internal and external collaborators, fostering communication and collaboration among research teams. These meetings are essential for aligning project goals, sharing updates, and addressing any challenges that arise. + Staff Supervision Assistance: Assist Clinical Research Managers or Senior Translational Project Managers in supervising staff involved in project areas. This includes providing guidance, monitoring performance, and ensuring that team members adhere to project timelines and objectives. + Project Coordination: Responsible for the day-to-day coordination of research projects, ensuring that all tasks are executed efficiently and effectively. This involves managing schedules, resources, and communications to keep projects on track. + Bachelor's degree in a field relevant to Biology, biomedical sciences, public health, or a related discipline. **REQUIRED EXPERIENCE:** + Three (3) years of experience in clinical research or project management, preference for experience in translational research projects. + Experience with basic project management tasks, such as coordinating meetings and maintaining documentation. **PREFERRED EXPERIENCE:** + Experience in an academic institution with a proven track record of success in the clinical research field is preferred. + Experience in knowledge of regulatory affairs, research ethics, and Responsible Conduct of Research (RCR) is preferred. + Experience with basic grant writing and regulatory documentation is beneficial. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Basic understanding of translational research principles and biobanking processes. + Basic knowledge of regulatory affairs, research ethics, and responsible conduct of research + Familiarity with grant application procedures and regulatory compliance requirements. + Basic understanding of data collection and management practices in research settings. + Awareness of ethical considerations in clinical research and patient data handling. + Strong organizational skills for managing day-to-day project tasks. + Effective communication skills for interacting with research teams and stakeholders. + Competency in using project management software and tools. + Ability to draft clear and concise reports and documentation. + Ability to work independently under general supervision. + Capability to assist with basic grant and regulatory documentation. + Ability to identify and resolve minor issues in project execution. + Capability to support the integration of clinical and laboratory research efforts. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). Salary Range:$79,400-$91,900 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

This position's work location is remote, with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The Program Manager I for the Office of Grants & Contracts (G&C) coordinates and monitors interconnected projects in a busy, high-volume, deadline-driven environment, supporting the office's goals and DFCI's mission. Serving as the operational hub and key partner to the Director, the role aligns deliverables and timelines across initiatives, enhances communication and transparency with G&C leadership, and broadcasts decisions and updates to the research community. The Program Manager leads continuous quality improvement and develops evaluation methods to assess program strengths and identify opportunities for improvement. This role oversees end-to-end implementation of services and projects, including documenting policies and procedures, configuring systems, training staff, and ensuring cross-initiative alignment. Core responsibilities include triaging the central G&C inbox; managing systems access and affiliations (G&C shared folders, eRA Commons, eBRAP); maintaining and improving the G&C website; coordinating internal submissions for federal limited applications; producing reports and leading InfoEd quality control; contributing to SOPs; overseeing onboarding and terminations; facilitating staff meetings; and providing administrative support to the Director. In all activities, the Program Manager manages sensitive communications and confidential information with discretion, professionalism, and sound judgment while meeting time-critical deadlines and escalating issues appropriately. Please submit a cover letter with your application. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Scope and Complexity: Manage programs with clearly defined objectives and limited scope, focusing on supporting departmental goals. * Decision Making: Make informed decisions about resource allocation and project timelines, with some autonomy in resolving operational challenges. * Stakeholder Interaction: Engage with internal team members and immediate stakeholders to ensure program activities are aligned and communicated effectively. * Program Management: Plan and manage recurring tasks, activities, and/or projects, ensuring they align with program goals and departmental strategies. * Quality Assurance: Track program progress, ensuring that outputs are accurate and meet established performance metrics. * Documentation: Maintain accurate program documentation and ensure compliance with institutional policies and procedures. * Communication: Facilitate communication among teams, ensuring all members are informed of updates and changes. Qualifications * Bachelor's degree in business administration, management, healthcare, or a related field required. * Three (3) years of experience in program coordination, program administration or comparable roles, OR one (1) year of program management experience. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Solid understanding of program management principles and practices. * Strong organizational and time management skills. * Effective communication and interpersonal skills. * Ability to work collaboratively in a team environment. * Proficiency in using project management tools and software. * Ability to manage multiple projects and priorities simultaneously. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $81,070-$94,070 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

**This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more. **_Responsibilities:_** + Wins and retains new business in assigned sales region. + Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts. + Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. + Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **_Qualifications:_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of account management or sales experience, preferred + Strong communication and organizational skills + Strong working knowledge of Microsoft Excel and Outlook + Experience using Salesforce or other CRM systems, preferred **Anticipated pay range:** $57,000 - $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan & employer match + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-JC1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Description & Requirements The Health Specialist-Coordinator role will support our CDC INFO program. Provides advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies. *** Must hold a current, active RN license *** Position is remote and temporary through August 31, 2026 *** Must be available to work the occasional weekend or holiday depending on business needs *** Computer equipment is not provided for this project. See below for equipment requirements *** Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST *** Must pass a bilingual Spanish/English assessment Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. - Provides medical subject matter expertise. - Performs advanced database searches. - Composes documents, reports, and correspondence. - Documents all incoming inquiries. - Participates in special projects as required. - Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices. - Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few - Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events - Perform advanced database searches - Perform assigned work in accordance with quality assurance measures -Respond to medical personnel and clinicians in both verbal and written formats Education and Experience Requirements - Bachelor's Degree in Nursing and current RN license is required. - English or Bilingual (English/Spanish) - Experience in medical, scientific and public health discipline - Clinical knowledge of and experienced in CDC related topics - Proficient internet search skills - Working knowledge of Microsoft Office and ability to learn and utilize software applications - Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills - Ability to work independently and communicate effectively - Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks - Ability to speak and read English and Spanish clearly, professionally, and fluently. This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. *** Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required - Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.) OS for Windows - Windows 10 or Windows 11 OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) Home Office Requirements: - Hardwired internet (ethernet) connection. - Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (1) ******************* - Private work area and adequate power source. -Video calls may be requested on occasion. Proper background and attire are required. Minimum Requirements - High School diploma or equivalent with 2-4 years of experience. - May have additional training or education in area of specialization. - Must be fluent in English and specified secondary language. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 34.85 Maximum Salary $ 68.55

The Cash Posting & Credits Supervisor oversees daily payment posting, credit balance resolution processes, and departmental staff. This role ensures that all payments are accurately posted and that all credit balances and overpayments are resolved promptly. The role demands a comprehensive understanding of medical cash reconciliation, refunds, and credit balance resolution processes, along with strong leadership skills to develop and guide the team. The role requires the ability to visualize and assist with implementation of strategic initiatives to optimize both the cash posting and credit resolution processes. Key Responsibilities: * Supervise the daily operations of the cash posting and credit balance teams, ensuring accurate and timely posting and reconciliation of all incoming payments, while maintaining credit balances in compliance with payer and regulatory guidelines, and Boston Children's Hospital policies. * Supervise the processing of payment batches, including denials, contractual adjustments, and guarantor payments, to ensure all payments batches are balanced and closed timely. * Oversee the analysis of Explanation of Benefits (EOB) information, including the review of co-pays, deductibles, co-insurance, contractual adjustments, denials, and other details, to ensure the accuracy of patient balances. * Lead the team in resolving any cash balance or posting errors and ensure proper documentation of these resolutions or related issues to safeguard the organization in the event of an audit. * Analyze and evaluate key performance indicators related to cash posting timeliness, accuracy, and backlogs, and train the cash posting team accordingly. * Prepare and evaluate reports on cash performance, offering data-driven insights into trends, gaps, and potential areas for improvement and addressing escalated posting issues. * Review all refund and retraction requests and approve those within the position's scope of authority. Minimum Qualifications Education: * High School Diploma/GED is required * Bachelor's degree is preferred * Epic Payment posting certifications is preferred Experience: * 3 years of experience in revenue management, particularly in the functional areas of cash posting, cash reconciliation and credit balance resolution is required #LI-POST #LI-Hybrid The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.