Supervisor, Customer Service
Boise, ID jobs
Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**Job Summary**
The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers.
**Responsibilities**
The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services.
+ Oversee daily operations for patient access support contact center team of up to 20 team members and provide daily support ensuring team members can perform job responsibilities.
+ Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance.
+ Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program.
+ Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders.
+ Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules.
+ Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner.
+ Manage employee timecards in addition to standard HR responsibilities as a people leader.
+ Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders.
+ Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable.
+ Continually monitor program adherence, quality, attendance and address accordingly.
+ Report Corrective and Preventative Actions in a timely manner.
+ Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues.
+ Conduct recurring development-based 1x1s with team members focused on both performance and goal setting.
+ Effectively manage time and independently prioritize work responsibilities to meet key deadlines.
+ Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills.
+ Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person).
+ Proactively seek and implement process efficiencies to reduce team manual work.
+ Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc.
+ Work well independently and in a team setting by collaborating across different departments.
**Qualifications**
+ Bachelor's degree or equivalent work experience preferred
+ 3-5 years of experience in related fields of patient support programs preferred
+ Previous management experience preferred
+ Strong communication, presentation, and time management skills
+ Commitment to the continued development of oneself and team members
+ Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and graphing, and basic formulas
+ Travel may be needed to perform your duties up to 10%.
**What is expected of you and others at this level**
+ Coordinates and supervises the daily activities of operations or business staff
+ Administers and exercises policies and procedures
+ Ensure employees operate within guidelines
+ Decisions have a direct impact on work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. You must be on camera for all training. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 8am - 7pm CT and overtime when required.
**REMOTE DETAILS** : All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $67,500.00 - $86,670.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/2/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Client Relationship Manager
Boise, ID jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client.
+ Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented.
+ Monitors all program's activities and IT projects associated with the program
+ Includes setting due dates and responsible parties
+ Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met
+ Regular reporting out of all program's activities
+ Solicit feedback from the activity/task owners on sub-tasks
+ Maintain up-to-date activity timeline, articulate progresses and delays
+ Develops and manages activities timelines to ensure all deliverables are completed on schedule.
+ Obtain consensus for activities risks, decisions and closures
+ Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities.
+ Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met.
+ Escalate delayed activities to program's leadership
+ If activity owners are missing deadlines consistently and/or are unresponsive.
+ Managing contract amendments and project change requests for the client.
+ Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client.
+ Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams.
+ Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors.
+ Oversee daily operations and ensure alignment with client expectations and internal standards
+ Supports audits and regulatory reviews as needed
+ Ensure financial billing accuracy
+ Contact healthcare professionals for clarifications and information as needed
**_Qualifications_**
+ Min 5 years related client services experience, preferred
+ Min 5 years' experience in managing complex program activities with high accountability, preferred
+ Bachelor's degree preferred
+ Ability to travel - less than 25%
+ Proven product knowledge in business area
+ Licensed pharmacy technician in Texas preferred
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities.
+ Own and develop tracking tools to achieve specific program management goals and activities.
+ Create and participate in recurring business review presentations
+ Recommends new practices, processes, metrics, or models
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $80,900.00 - $92,400.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Bilingual Health Coordinator (RN, temporary, remote)
Boise, ID jobs
Description & Requirements The Health Specialist-Coordinator role will support our CDC INFO program. Provides advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
*** Must hold a current, active RN license
*** Position is remote and temporary through August 31, 2026
*** Must be available to work the occasional weekend or holiday depending on business needs
*** Computer equipment is not provided for this project. See below for equipment requirements
*** Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
*** Must pass a bilingual Spanish/English assessment
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
-Respond to medical personnel and clinicians in both verbal and written formats
Education and Experience Requirements
- Bachelor's Degree in Nursing and current RN license is required.
- English or Bilingual (English/Spanish)
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. ***
Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (1) *******************
- Private work area and adequate power source.
-Video calls may be requested on occasion. Proper background and attire are required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
34.85
Maximum Salary
$
68.55
Patient Access Optimization Analyst
Boise, ID jobs
The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioning, documentation, and implementation of Epic-build related functions.
+ This is a remote position
+ Working hours Central time zone - 8AM - 5PM
+ Two positions available
_The pay range for this position is $31.73/hour (entry level qualifications) - $54.90/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Presentation - able to communicate information professionally and formally to stakeholders through meetings and written presentations.
+ Independence - proven ability to manage small to medium projects to ensure successful project implementation and engagement.
+ Excellent verbal and written communication skills, as well as presentation skills.
+ Strong analytical and advanced research skills.
+ Solid organizational skills, especially the ability to meet project deadlines with a focus on details.
+ Ability to successfully multi-task while working independently or within a group environment.
+ Ability to work in a deadline-driven environment, and handle multiple projects simultaneously.
+ Ability to interact effectively with people at all organizational levels.
+ Build and maintain strong relationships.
**KEY SUCCESS FACTORS**
+ Decision tree design, documentation, and maintenance experience strongly preferred.
+ Ability to think critically and analyze complex technical solutions.
+ Epic Cadence Certified strongly preferred.
+ ServiceNow experience preferred.
+ Epic Cadence Provider template management and build experience strongly preferred.
+ Ambulatory and/or Surgery scheduling experience required.
+ Experienced proficiency in Excel and SQL required.
+ Able to work through complex business problems and partner with clients using a consultative approach.
+ Exceptional data/modeling skills with ability to convert raw data into actionable business insights.
+ Able to apply knowledge of healthcare industry trends and their drivers.
+ Able to work in a dynamic setting and work well under pressure.
+ Intermediate to advanced knowledge of statistics (including modeling techniques) preferred.
+ Lean Six Sigma experience preferred.
+ 5 years of experience working in Epic strongly preferred.
**BENEFITS**
Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Health Specialist (Temporary and Remote)
Boise, ID jobs
Description & Requirements Maximus is looking to fill a limited service (Temp) Health Specialist position. The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
***Position is a temporary and remote position ***
***Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST***
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education and Responsibilities:
- Bachelor's Degree in Nursing and current RN license is required.
- Experience in medical, scientific and public health discipline
- Clinical knowledge of and experienced in CDC related topics
- Proficient internet search skills
- Working knowledge of Microsoft Office and ability to learn and utilize software applications
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
- Ability to work independently and communicate effectively
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
- Perform advanced database searches
- Perform assigned work in accordance with quality assurance measures
- Respond to medical personnel and clinicians in both verbal and written formats
*** This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. ***
Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required
- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows - Windows 10 or Windows 11
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (1) *******************
- Private work area and adequate power source.
-Video calls may be requested on occasion. Proper background and attire is required.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
Minimum Salary
$
31.68
Maximum Salary
$
62.32
Access Services Insurance Verification Specialist - Days - Hybrid
Boise, ID jobs
The Insurance Verification Specialist 1, under general supervision, provides patients, physicians and internal hospital personnel with insurance benefit information. This position ensures timely verification of insurance benefits and financial clearance which has a direct impact to the organization?s reimbursement from payers for patient accounts that are scheduled and unscheduled.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Performs financial clearance of patient accounts by verifying insurance eligibility and benefits and ensuring all notifications and authorizations are completed within the required timeframe.
Completes appropriate payor forms related to notification and authorization.
Coordinates the submission of clinical documentation from physicians to payers for authorization needs.
Calculates accurate patient financial responsibility.
Communicates timely with Utilization Review, and collaborates effectively with physician and facility staff to ensure financial clearance of the patient?s account prior to scheduled or unscheduled service during the patient?s hosptial stay.
Interprets complex payer coverage information including, but not limited to, network participation status with provider, limited plan coverage and inactive benefits.
Documents systems according to the Insurance Verification guidelines to assure accurate and timely reimbursement.
**KEY SUCCESS FACTORS**
1 year of healthcare or customer service experience preferred.
Must have the ability to consistently meet performance standards of production, accuracy, completeness and quality.
Ability to understand and adhere to payer guidelines by plan and service type.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and/or suffering patients in addition to life or death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Senior & Lead Transmission Line Engineers
Boise, ID jobs
We are seeking Senior & Lead Transmission Line Engineers (multiple positions) who will work as members of a dynamic team working in a fast-paced environment, solving challenging problems involved with electric transmission.
The successful candidates will serve as Engineers on electric transmission line design projects for high-voltage (HV) and extra high-voltage (EHV) overhead and underground systems for some of the largest utilities in the country.
They will apply NESC, ASCE, ACI and other applicable standards in the engineering and design of electrical overhead and underground systems, voltage conversion projects, new capacity projects, and infrastructure replacement projects. Additionally, they will perform engineering analyses, prepare bidding documents, draft plans and specifications, and prepare material procurement and construction documents. This will involve working with a multi-person Leidos team and interfacing with clients, project planning, environmental, permitting, and construction management personnel.
Work Location & Compensation:
Work Location: 100% REMOTE (must reside within the U.S. Preference given to candidates willing to work hours aligned with the Mountain Time Zone (MT) to best support project teams/clients.)
Compensation: This posting is for multiple opportunities ranging in years of experience. Level of opportunity, including compensation, will be matched to a candidate's experience, qualifications, and demonstrated expertise.
Minimum Knowledge, Skills, and Abilities (KSAs):
Mid - Senior Level: Bachelor's degree in civil or mechanical engineering with a minimum of four (4) + years of relevant experience in the design of electric utility transmission systems.
Lead Level: Bachelor's degree in civil or mechanical engineering with a minimum of eight (8) + years of relevant experience in the design of electric utility transmission systems This experience must include a minimum of two (2) + years of demonstrated leadership, mentorship, or supervisory experience over project teams and/or junior staff.
Both Levels Will Require:
Experience in reviewing full transmission line designs including PLS-CADD models, foundations, material, plan and profiles, and construction packages
Knowledge of NESC, ACI, AISC, and ASCE code requirements; construction specifications; material procurement process; project schedules; and construction work packages.
Develop project scopes, budgets, and proposals
Ability to work effectively in team environment but also able to work independently
Proven ability to communicate with clients and project teams
Work in client office is a possibility and/or periodic travel may be required (up to 10-15%)
Program Expertise:
Expert-level proficiency in PLS-CADD and experience with POLE.
Experience with foundation analysis software such as LPILE or FAD Tools.
Microsoft Office (Word, Excel, PowerPoint)
Preferred Experience:
Professional Engineer (PE) License or Engineer-in-Training (EIT) certification.
Experience with GO95 standards (if working in applicable regions).
Experience with Construction Management and Support.
Program Experience:
PLS TOWER
Bentley MicroStation
Bentley ProjectWise
Mathcad
Autodesk AutoCAD
Why Leidos:
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
We value and support the well-being and mobility of our employees with competitive benefit packages, complementary e-learning training, work-life flexibility, an exciting External Referral Program, and a diverse, inclusive, and ethical workplace. Our recognition as an industry leader is confirmed by the latest national rankings by Engineering News-
Record (ENR) ranking Leidos within the Top 10 T&D Firms, and Top 10 Power Firms.
If this sounds like the kind of environment where you can thrive, share your resume with us today!
PDSTLINE
PowerDelivery
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:December 8, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Auto-ApplyDirector of Operations
Boise, ID jobs
Averon is a joint venture between CVS Health and Cardinal Health with a vision of transforming the landscape of biosimilars and simplifying the channel for specialty products. Our mission is: together, we will lower the cost of specialty products for our customers.
**Position Summary:**
Reporting directly to the General Manager (GM) of Averon, the Director of GPO Operations plays a pivotal and strategic role within the organization. This position carries full responsibility and accountability for the development and execution of all operating processes essential to delivering high-quality services.
A key responsibility of the Director is to ensure consistency in operational procedures, promote efficient workflows, and conduct regular evaluations to identify opportunities for ongoing improvement. The Director is responsible for creating, tracking, and reporting important success metrics to leadership, ensuring clear communication and alignment with the organization's goals.
In addition to these core duties, the Director will be responsible for identifying, securing, and managing operations related to strategic partnerships. These partnerships are critical for driving enterprise value and delivering competitive advantages that benefit both customers and the business.
As the leader of GPO Operations, the Director must demonstrate strong business acumen, executive presence, and exceptional customer engagement and presentation skills. The ability to recognize emerging trends, provide informed guidance regarding their impact, and propose actionable solutions to seize new opportunities is essential. Furthermore, the role requires influential leadership capabilities, including the ability to lead and affect change across groups without direct reporting lines, and to interact effectively at all organizational levels.
**Location** - Fully remote
**Expectations**
+ Ability to apply advanced knowledge and understanding of GPO concepts, principles, and technical capabilities to manage a wide variety of projects.
+ Define and develop policies and procedures for the GPO operation's team.
+ Define and develop metrics on measuring outcomes and what is success.
+ Work on or lead complex projects of large scope.
+ Understand current GPO operational processes and be able to adapt to support future growth.
+ Manage, support and mentor less experienced colleagues.
**Responsibilities**
+ Oversee the development, implementation, and continual improvement of Operations strategy by leveraging expertise in the specialty pharmaceutical market and GPO operations.
+ Support cross-functional teams to refine operational processes and technology solutions for Wholesaler Contract Load, Contract Alignment, and Membership Management (including roster management, manufacturer notifications, participant contract performance, etc.).
+ Stay informed about competitors and identify areas for unique positioning.
+ Collaborate with other departments to determine necessary changes to processes and technology, then create and deploy effective solutions.
+ Supervise all aspects of the GPO operating model and team, ensuring efficient and productive workflows.
+ Develop metrics, dashboards, and reports to track performance and keep senior leadership informed.
**Qualifications**
+ **Experience** :
+ Targeting 5+ years of relevant professional experience.
+ 5+ years of leadership and team management demonstrated, including supervision of direct reports.
+ Experience with pharmaceutical Group Purchasing Organizations (GPOs) and strategic partnerships.
+ Firsthand knowledge of specialty pharmaceutical manufacturers and trade concepts.
+ Strong understanding of GPO operations, including work with Manufacturer partners and Wholesalers.
+ Proven entrepreneurial skills in strategy development and team building.
+ Solid grasp of pharmaceutical distribution systems.
+ Successful history leading cross-functional teams and managing complex programs.
+ **Technical Skills** :
+ Advanced Microsoft Office Skills (Excel, PowerBI, MS Teams, SharePoint, etc.).
+ Proficiency with Contract Management software (willingness to learn).
+ **Analytical Skills** :
+ Proven ability to efficiently and effectively use advanced analytical skills to gather insights and data from multiple platforms to support business analyses.
+ **Soft Skills** :
+ Demonstrated ability to manage multiple workstreams.
+ Strong collaborator with solid communication skills.
+ Customer service, problem-solving, and analytical skills.
+ Strong attention to detail and process driven.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Senior Payment Integrity Professional
Boise, ID jobs
**Become a part of our caring community and help us put health first** The Senior Payment Integrity Professional uses technology and data mining, detects anomalies in data to identify and collect overpayment of claims. Contributes to the investigations of fraud waste and our financial recovery. The Senior Payment Integrity Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Payment Integrity Professional contributes to overall cost reduction, by increasing the accuracy of provider contract payments in our payer systems, and by ensuring correct claims payment. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree in Business, Finance, Healthcare Administration, Data Analytics, or a related field, or equivalent work experience.
+ Demonstrated experience in claims analysis, payment integrity, or healthcare data analytics, preferably within a managed care or payer environment.
+ Advanced proficiency in data mining tools (ie Power BI) and techniques for detecting overpayments.
+ Strong analytical and critical thinking skills; ability to evaluate complex data and variable factors to draw in-depth conclusions.
+ Ability to work independently with minimal direction, exercising sound judgment and considerable latitude in determining approaches to assignments.
+ Proven ability to manage and make decisions on moderately complex to complex technical issues and projects.
+ Effective communication and interpersonal skills, including the ability to influence departmental strategy and collaborate with cross-functional teams.
**Preferred Qualifications**
+ Master's degree in a related field.
+ Experience leading people, projects, and/or processes
+ Experience using the following systems: CAS, CISpro and CIS
+ Experience with provider contract payment analysis and knowledge of payer systems.
+ Knowledge of relevant regulatory requirements and industry best practices in claims payment integrity.
+ Familiarity with audit processes and recovery operations in a payer environment.
+ Experience in a fast paced, metric driven operational setting
**Additional Information**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-11-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Community Based Rehabilitation Specialist/Case Manager
Boise, ID jobs
Primary Behavioral Health Services is a new outpatient behavioral health agency serving our growing number of Idaho residence with one vision. To embark on a path with our community and to ensure compassion, acceptance, respect, empowerment, and sincerity with each step we take together.
Primary Behavioral Health Services goal is to offer the highest quality, outpatient behavioral healthcare to our community in order to promote a high level of independence, empowerment, and support.
DUTIES/RESPONSIBILITIES:
Provides skill building and service delivery in accordance with the objectives specified/authorized in the individualized treatment plan and in accordance with Optum. The goals of this service is to aide clients in work, school, family, community, or other issues related to mental health to include one or more of the following: assistance in gaining/utilizing skills necessary to undertake school; employment; independence; interventions in social skills training/interpersonal behavior; assistance with receiving/accessing necessary services; development of skills as necessary for community integration and crisis prevention. These services are based in the community.
CBRS providers helps individuals within the community with their mental health and/or behavioral health needs while working towards obtainable goals.
Maintains appropriate documentation for service delivery, treatment reviews, and staffing requirements in accordance with Optum/payer sources.
Must be in possession of a laptop, or other device that is capable of running web based applications in order to document services with clients while working in the community.
Other duties as assigned or necessary to support the program and/or the company
Other Requirements:
Ability to work with diverse population
Responsible for timely completion of mandated paperwork and maintaining productivity standards
Complete all required training
Flexibility and ability to manage ever-changing priorities
Conduct assessments, crisis intervention, individual and family services
Maintain HIPAA, ethical standards and professional boundaries
Open to professional growth
Provide the best care possible
Education and Certification Requirements
Bachelor's degree from a national accredited university or college. . Requirement is dependent on client base served. Background in Social Work not required but would be applicable.
Must pass a criminal background check conducted by the DHW.
Proof of: valid ID driver's license, valid auto insurance coverage as well as proof of education are required.
Job Types: Full-time, Part-time
Salary: $23.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Vison insurance
Paid time off
Professional development assistance
Opportunity for advancement within the company
Schedule:
Self-determined schedule
Flexible Schedule
Education:
Bachelor's (Required)
Flexible work from home options available.
Compensation: $23.00 per hour
Primary Behavioral Health Services is an outpatient behavioral health agency serving our growing number of Idaho residence with one vision. To embark on a path with our community and to ensure compassion, acceptance, respect, empowerment, and sincerity with each step we take together.
Primary Behavioral Health Services goal is to offer the highest quality, outpatient behavioral healthcare to our community in order to promote a high level of independence, empowerment, and support.
Our services includes: Psychotherapy, Community Based Rehabilitation Services (CBRS), Case Management, and Peer Support.
Our focus is on quality of care and service to our clients though:
C ompassion- towards the community we serve.
Acceptance-of everyone's right to compassionate care.
Respect- of everyone's unique path towards their own healing.
Empowerment-for everyone to have a voice and participate in their own care.
Sincerity- in how we treat each other every day.
How are we different?
We make every effort to pair a staff member who can best meet the needs of the client.
We work with the client and their support system to better assist with treatment.
We build relationship through constant involvement with client.
We maintain a low client/provider ratio to provide specialized attention to the client
Auto-ApplyOutpatient Program Specialist
Idaho jobs
As the Outpatient Program Specialist, you will be responsible for overseeing and ensuring the success of quality improvement initiatives, including chronic disease management, behavioral health, and data reporting initiatives across our region. This is a remote position and the ideal candidate lives in Colorado, Idaho, Iowa, Kansas, Montana, Missouri, Nebraska, Oregon, or Wyoming. However, Telligen will consider internal candidates in other states.Essential Functions
You will support a team of Quality Improvement Advisors (QIAs) to ensure the delivery of effective technical assistance (TA), achievement of project goals, and compliance with deliverables.
You will serve as a subject matter expert in topic areas related to outpatient primary care practice, such as patient safety, risk assessments, process mapping, documentation and billing, and data reporting. You will facilitate the team's ability to identify opportunities for improvement, address challenges, and ensure the alignment of interventions with organizational and project-wide goals.
You will also be responsible for state, regional, and national partner engagement across the region, including ongoing support of relationships and collaborative activities.
Requirements
Bachelor's degree in nursing, public administration, public policy, public health, or a related field, required
Proven ability to design, implement, and support a regional technical assistance strategy tailored to providers' unique needs.
Comprehensive knowledge of primary care delivery, chronic disease management processes, and data reporting requirements. Direct experience in an outpatient setting preferred.
In-depth understanding of clinical quality measures and QI methodologies to identify gaps in care, including supporting implementation of evidence-based interventions that will improve outcomes and knowledge of barriers and drivers for improvement in key focus areas.
Proven ability to design and deliver effective training programs, workshops, and learning collaboratives to build capacity in quality improvement practices among healthcare professionals.
Preferred Skills/Experience
Clinical licensure (e.g., RN, LPN, MSW, PharmD).
Master's degree in public health, quality improvement science, health informatics, or related field.
Proven experience mentoring multidisciplinary teams, including quality improvement professionals or equivalent roles.
Proven ability to manage project timelines, meet deadlines, and produce detailed written reports.
Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences.
Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.
Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and helth shape the future of health.
Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.
Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
Auto-ApplyDocument Management Specialist
Lewiston, ID jobs
in Lewiston, Idaho
Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.
Who We Are Looking For:
We need someone who is meticulous and organized to join our team as a Document Process Specialist. If you're a person who pays attention to the little things and can work efficiently to meet deadlines, we want to hear from you!
Ideally, you'll have:
A keen eye for detail to ensure quality work
The ability to work independently and as part of a team
Basic mechanical aptitude to operate and maintain equipment
Excellent time management skills to meet workload priorities and deadlines
Are you an individual who is looking for a new challenge? Are you comfortable working with equipment and technology to get the job done? Do you thrive in a fast-paced environment where you need to prioritize tasks and meet deadlines?
We'd love to hear from you!
What You Bring to Cambia:
Qualifications:
High School education, G.E.D., or equivalent
One year of Print & Mail Center, Imaging Center or related experience (such as preparing and scanning incoming membership documents and other corporate records), preferably in a production environment
Skills and Attributes:
PC skills
Basic math skills
Valid state drivers license may be required
Basic pallet jack, forklift skills desired
What You Will Do at Cambia:
Operate and maintain mail processing equipment, such as inserters, sorters, and meters, to achieve high efficiency and accuracy.
Ensure the quality and clarity of documents, making adjustments as needed, and perform daily preventive maintenance and minor repairs on equipment.
Perform a variety of tasks, including fulfillment, inventory management, and department support functions, while maintaining a low error ratio and meeting production deadlines.
Record and document daily work, including meter readings, production volumes, and any issues that impact production, to ensure timely and accurate turnaround of mail processing.
Verify the accuracy and quality of all jobs processed for mailing, ensuring compliance with USPS regulations and internal customer requirements.
Maintain the confidentiality and security of sensitive materials, including member and provider information, and stay up-to-date on changes to HIPAA laws and regulations.
Keep the work area and equipment clean and organized, and maintain adequate stock of supplies and envelopes needed for daily processing of mail.
Work Environment:
Overtime hours to maintain department workload priority turnaround schedules.
Work is performed in a high-volume yet professional processing environment.
Duties are performed by standing and walking back and forth constantly 50-100% of the day while monitoring the equipment for maximum efficiency.
The expected hiring range for a Document Management Tech is $17.75 - 19.00 an hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history.
The bonus target for this position is 5%. The current full salary range for this role is $17.20 - $24.60 an hour.
About Cambia
Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.
Why Join the Cambia Team?
At Cambia, you can:
Work alongside diverse teams building cutting-edge solutions to transform health care.
Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
Grow your career with a company committed to helping you succeed.
Give back to your community by participating in Cambia-supported outreach programs.
Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.
In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:
Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
Award-winning wellness programs that reward you for participation.
Employee Assistance Fund for those in need.
Commute and parking benefits.
Learn more about our benefits.
We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability, please email ******************************. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.
Auto-ApplyClinical Dietitian 2 REMOTE
Boise, ID jobs
**Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training**
- Licensed RD
- Experience with MNT for obesity, diabetes, HTN, Lipid disorders
- NBC-HWC
- Mastery of the coaching process, foundational theories/principles of behavior change
- Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam
- Only coaching credential recognized by the National Board of Medical Examiners
**JOB SUMMARY**
The Clinical Dietitian 2 provides nutrition therapy and education to patients, families and the community. Performs nutritional assessments of patients and develops care plans. Develops and conducts educational programs and in service training programs. Participates in multi disciplinary patient rounds and patient case conferences.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Conducts patient nutrition assessments on a combination of low and higher acuity patients within scope of practice, which may include both inpatient and outpatient. Utilizes assessment techniques which take into consideration the various needs of age specific populations as well as cultural, religious and ethnic concerns.
Provides appropriate and timely documentation that summarizes the nutrition care plan in the patient's medical record, including nutrition assessment, diagnosis, plan, implementation, and progress toward goals in the course of performing primary duties.
Assesses educational needs and the presence of barriers to learning. Provides nutrition counseling for individuals and groups, taking into consideration any adaptations to teaching methods necessary to meet patient learning needs. Provides education to both low and higher acuity patients within practice scope. Facilitates education to ensure compliance with food safety, sanitation and overall workplace safety standards within the Food and Nutrition Department, if applicable.
Evaluates achievement of learning objectives by the patient and family. Provides appropriate follow-up in accordance with the patient's treatment goals, and refers patient for outpatient counseling, community, or home health services, as appropriate. Conducts ongoing evaluations to lead to a correct nutritional diagnosis of the patient's problems and progress while maintaining safety and professional standards.
Interacts with medical staff as well as food and nutrition staff to ensure conformance with medical nutrition therapy. Interacts effectively with multidisciplinary teams to provide patient care that is integrated and compatible with the patient focused medical and nutritional goals.
Leads team conferences and provide food and nutrition related in services to other medical staff as required.
Assists in developing nutritional care and research protocols. Participates in quality assurance program by assisting in development of patient care criteria and analyzing actual care delivered.
Participates in organizing and executing health fairs and other related community events.
Assists in the development, research and revision of facility policies.
**KEY SUCCESS FACTORS**
Accountable for the proper use of patient protected health information.
Ability to deal with complex situations and resolve patient and customer service concerns.
Ability to give clear, concise and complete education and instructions.
Works well in a patient-centered environment as an integral team player.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Ability to calm upset patient in a composed and professional demeanor.
Licensed Registered Dietitian preferred.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Masters'
- EXPERIENCE - 2 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Registered Dietitians (RD)
**Preferred Experience**
- Chronic disease (weight loss, diabetes)
- Strong behavioral change interest and/or experience
- Digital/virtual health experience
**Preferred Training**
- Licensed RD
- Experience with MNT for obesity, diabetes, HTN, Lipid disorders
- NBC-HWC
- Mastery of the coaching process, foundational theories/principles of behavior change
- Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam
- Only coaching credential recognized by the National Board of Medical Examiners
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Medical Director (Behavioral Health) - Idaho- Remote
Boise, ID jobs
Seeking a licensed, board certified psychiatrist. This is a remote position and will require Idaho license.
This position supports the clinical vision for the health plan(s) for all lines of business (Medicaid, Medicare, and Commercial) and implements programs to support this vision. May serve multiple health plans managed by the Clinical Center of Excellence.
Provides clinical leadership to the interdisciplinary Medical Management team, which includes clinical/medical oversight of clinical team members and consultation and training with care managers in order to address cost and quality of care. Provides day to day physician oversight to an assigned interdisciplinary UM team, including regular involvement in the case management of at-risk cases and medical necessity decisions. Follows high risk cases throughout treatment continuum from inpatient, rehabilitation, partial hospitalization, outpatient and other levels of care. Ensures that persons with severe, complex, and/or treatment resistant illnesses receive medically necessary coordinated care throughout the episode of treatment. Continues physician oversight of at-risk patients deemed appropriate for complex case management and timely completion of all utilization management activities. Involvement in the development of case management plans.
Develops and implements a Utilization Management program and action plan, which includes strategies that ensure a high quality of patient care, ensuring that patients receive the most appropriate care at the most cost-effective setting. Evaluates the effectiveness of UM practices and criteria. Actively monitors for over- and under-utilization. Assumes a leadership position relative to knowledge, implementation, training and supervision of the use of the medical necessity criteria.
Along with the Corporate Clinical team, implements clinical practice standards and policies developed by Magellan corporate and participates in management of activities. Develops, implements and interprets medical policy, technology assessments, and medical necessity guidelines.
Develops effective working relationships with practitioners, provider facilities, treatment programs, and may establish relationships and/or consult with client organizations. Confers directly with psychiatrists and other practitioners regarding the care of patients with severe, complex, and/or treatment resistant illnesses through peer review and educational interventions. Identifies and immediately follows up any quality of care concerns with practitioners and provider facilities and treatment programs involved in the member's care. Ensures that contract requirements, accreditation standards (e.g. NCQA), state policies and federal policies are implemented specific to each Magellan client. Works with teams on continuous quality improvement to ensure ongoing compliance in utilization and case management.
Participates in and maintains the integrity of the appeals process, both internally and externally. Responsible for the investigation of adverse incidents and quality of care concerns. Participates in preparation for NCQA and URAC certifications. Develops and provides leadership for NCQA-compliant clinical quality improvement activity (QIA) in collaboration with the clinical lead senior medical director, and quality improvement staff. May participate in various committees or project teams as directed by the senior medical director or vice-president.
Supports senior medical director in designing and implementing medical action plans.
Supports senior medical director in parity analyses and documentation.
Participates in committee work and JOC (Joint Operations Committee).
Maintains licensure requirements for other states as assigned by senior medical director and CMO.
Provides after hours coverage.
May need to work beyond typical business hours to meet health plan and Magellan deliverables.
Other duties as assigned.
The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.
Other Job Requirements
Responsibilities
Targeted specialties are Psychiatry, Psychiatric sub-specialty, Primary Care, Geriatrics, Palliative Care or Physical Medicine.
Doctor of Medicine (MD) degree OR Doctor of Osteopathic Medicine (DO) degree OR Bachelor of Medicine, Bachelor of Surgery (MBBS) international degree with successful completion of United States based internship and residency (and successful completion of United States based fellowship for subspecialists) required.
Successful completion of the ECFMG and FLEX examinations.
Full training in a residency program in the United States or Canada that is approved by the Accreditation Council for Graduate Medical Education (ACGME).
Post-residency experience of at least 3 years involving substantial direct patient care during this period at multiple levels of care.
Clinical experience pertinent to the patient population(s) being managed.
Unrestricted current and valid license or certification to practice medicine in a state or territory of the United States.
Ability and desire to lead through and effect appropriate changes.
Experience with cost-benefit analysis, medical decision analysis, credentialing, quality assurance and continuous quality improvement (CQI) processes. (Preferred, but not required for MRx MMUM).
After Hours coverage may be required.
General Job Information
Title
Medical Director (Behavioral Health) - Idaho- Remote
Grade
36
Work Experience - Required
Clinical
Work Experience - Preferred
Education - Required
DO, MBBS, MD
Education - Preferred
License and Certifications - Required
DO - Physician, State Licensure and Board Certified (ABMS or Specialty Board) - PhysicianPhysician, MBBS - Bachelor of Medicine, Bachelor of Surgery - PhysicianPhysician, MD - Physician, State Licensure and Board Certified (ABMS or Specialty Board) - PhysicianPhysician
License and Certifications - Preferred
Salary Range
Salary Minimum:
$200,280
Salary Maximum:
$360,500
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Auto-ApplyCulinary Remote Call Center PRN
Boise, ID jobs
Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders.
**Work Schedule**
+ **PRN, on call or as needed**
+ **Remote Position, must be a Utah Resident**
+ **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening
+ **Hours of Operation:** Sunday-Saturday 0630 - 1930
+ **Required:** Rotating holidays and weekends
+ **Benefits Eligible: No**
**Essential Functions**
+ Takes patient meal selections and modifies them using system standards to meet provider orders.
+ Checks trays for accuracy during meal assembly.
+ Communicates clearly to both clinical and culinary caregivers.
+ Collects and inputs nutrition screening information
+ May complete calorie count and nutrition analysis as dictated by facility
+ Utilizes a computer to run reports and take orders.
+ Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels)
+ Performs accurate credit transactions according to system standards and independently resolves basic customer service issues.
**Skills**
+ Nutrition
+ Diet Management
+ Computer Literacy
+ Interpersonal Communication
+ Active Listening
+ Coordinating tasks with others
+ Patient Interactions
+ Attention to detail
**Qualifications**
+ **Residential Home address and work from home address must be within the state of Utah**
+ **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services)
+ Experience in Food Service, Nutrition Services, or healthcare call center (preferred)
+ Demonstrated ability to work with modified diets (preferred)
+ Demonstrated ability to provide exceptional customer service (preferred)
**Physical Requirements:**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Remain standing for long periods of time to perform work.
+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
**Location:**
Vine Street Office Building
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.22 - $23.68
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Clinical Supervisor - ID - LCPC, LMFT, or LCSW - Remote
Boise, ID jobs
**MUST live and be licensed within the state of NM for the following locations and license types:
LCPC, LMFT, or LCSW - Boise, ID
LCPC, LMFT, or LCSW - Meridian, ID
LCPC, LMFT, or LCSW - Nampa, ID
About Thriveworks
Thriveworks is one of the leading mental healthcare companies in the USA, with over 2,800 employees, and was founded by and is still led by clinicians. Having just launched a new vision to be America's most valued mental healthcare company, where our teams can fulfill their purpose and do their best work, where clients are treated with warmth and respect, and where communities benefit from access to high-quality care to heal and thrive in life, this company is ready for a new chapter.
About the Job
Provision of clinical supervision to an assigned group of Resident Talk Therapists who provide diagnostic assessments, therapy, and counseling in an outpatient setting for a diverse caseload that can include adults, adolescents, children, couples, and families.
Key Responsibilities
Provision of supervision to a minimum of six (6) resident clinicians. Provision of weekly group supervision. Provision of individual supervision to each resident clinician for every 15 clinical hours. This would equate to a minimum of 7 hours/week for a supervisor, which varies depending on the Resident caseload size.
Willing to maintain a clinical caseload of seeing clients 15-25 sessions per week (no supervision only)
Willingness to provide documentation oversight
Coaching on professional and clinical development of the resident clinician
Completion of weekly documentation as evidence of supervision sessions.
Completion of coaching documentation regarding any disciplinary or performance concerns.
Collaboration with the Regional Clinical Director regarding any performance issues.
Performing as outlined in the Clinical Supervisor Expectations document.
Qualifications
Individuals who enjoy being a part of a team and working together to professionally develop
Strong character matters - integrity, honesty, adaptability, and quality of care to name a few
Ability to be appropriately assertive in coaching residents on professional and clinical goals
Active license in good standing and residing within the state in which supervision will be provided
Meets state regulatory requirements for the provision of supervision to include maintaining required license and certifications necessary to provide supervision to license-in-process individuals, those already approved by their state board for supervision preferred
Active credentialing with the required Incident-to panels within the state where supervision will be provided
Have been a Thriveworks Clinician for at least 3 months
Supervisor Requirements for LCPC, LMFT, or LCSW in NM
LCPC
Possesses two (2) years experience as a licensed counselor or marriage and family therapist, respective to the profession for which the applicant seeks registration as a supervisor, and document at least one thousand five hundred (1,500) hours of direct client contact as a counselor or two thousand (2,000) hours of direct client contact with couples, families, and other systems as a marriage and family therapist. Documents fifteen (15) contact hours of education in supervisor training as approved by the Board. Has not been subject to discipline for five (5) years prior to registration
LMFT
Supervisor must have education and experience in marriage and family therapy, meet same requirements as counselor supervisors: 2 years experience, 1,500 hours direct client contact, 15 hours supervisor training, no discipline for 5 years
LCSW
Clinical social workers who provide supervision must have been licensed as a clinical social worker for at least two years and must not have been disciplined for acts relating to client care within the past five years. They must also complete 15 hours of clinical supervisor training before providing supervision
Compensation for clinical caseload and Supervision
For Clinical Caseload: Clinician will receive Fee For Service rates with bonus potential (ex. 90837 could be $47.51 to $55.11 depending on caseload)
For Supervision: Provider will be compensated at a rate of fifty-four dollars and thirty-seven cents ($54.37) per Group Supervision session and seventy dollars and sixty-seven ($70.67) per Individual Supervision session. In the event that the 90837-session code compensation is greater than the individual supervision rate, the 90837 rate (vs code) will be used. Provider will receive a code to document their supervision hours, and will be required to complete recording documentation of such supervision.
Career Progression
Assistant Clinic Director
Regional Clinic Director
Benefits
An amazing team culture
Professional development & advancement opportunities
Paid Time Off
A W2 employment model with access to a 401k program with a 3% employer match
CEU Reimbursement
Flexibility with your schedule - we're open 7am-10pm (seven days a week)
No-Show Protection
Healthcare, Dental, Vision, and life insurance benefits for FT staff
Professional EAP program for team members & household
Additional coverage options available for FT staff such as Short Term Disability, Long Term Disability, Group Accident Insurance
Support team for scheduling and client service with extended hours
Malpractice Coverage
Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on the ability and willingness to adapt, raise the bar, act with integrity, achieve our goals, and work well together. If you fit the bill and belong on our team, apply today!
Physical demands for Thriveworks positions may include being sedentary for long periods. Entering text or data into a computer through a traditional keyboard is also a requirement.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for, and bring your unique perspective to our team.
#LI-Hybrid #LI-MS1
Interested in joining Team Thriveworks? We're thrilled to meet you!
With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:
Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address.
Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)
We will never ask you to purchase or send us equipment.
If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
Auto-ApplyAmbulatory Care Pharmacist - Hybrid McCall Primary Care
McCall, ID jobs
At St. Luke's, we focus on building a workplace that supports growth, teamwork and balance. Our ambulatory care pharmacists are valued members of the care team, and we work hard to create an environment where people can build meaningful careers. With supportive colleagues, strong leadership and a commitment to patient-centered care, St. Luke's is a great place to work.
St. Luke's is seeking an Ambulatory Care Pharmacist to join our team in a hybrid role supporting our primary care clinics in McCall, Idaho. This position provides full clinical support from a remote setting and requires one day of on-site work in McCall per month for nine months of the year. This role is an important part of the care team and works closely with clinic partners across the region.
The St. Luke's Ambulatory Pharmacy Department includes pharmacists embedded in clinics across the health system in internal medicine, family medicine, endocrinology, anticoagulation, heart failure, lipidology, cystic fibrosis and pediatric specialties.
What you can expect from this role
An independent hybi ambulatory pharmacist practice with a broad collaborative practice agreement
Management of a full remote clinic schedule, typically 8-12 patient appointments per day, using video and phone visits
Coordinating closely with clinic teams to support medication management, answer drug questions and troubleshoot pharmacy issues
Building strong partnerships with physicians, advanced practice practitioners, behavioral health providers and care managers
Collaboration with clinical pharmacy technicians who support patient access and workflow
Opportunities to precept pharmacy students and residents through virtual and on-site experiences
Required on-site presence in McCall one day per month (nine months per year) for team connection, clinic integration and community partnership
Other onsite work up for 40% of work time might be required
Preferred qualifications for this role
Previous experience managing virtual patient panels in an ambulatory or primary care setting
Experience with chronic disease management in primary care
Completion of a PGY2 Ambulatory Care Residency, or a PGY1 Pharmacy Residency with strong ambulatory focus, or equivalent ambulatory care experience
Board certification (BCPS, BCACP or BCGP) preferred
What's in it for you
At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
Interested but not ready to apply? Join our Talent Community and stay connected for future opportunities!
Auto-ApplySr. Consultant, Change Management
Boise, ID jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster**
Are you ready to lead change at the forefront of healthcare innovation in patient access and support?
Sonexus is undergoing a major transformation-scaling rapidly, reimagining how we deliver patient services, integrating emerging technologies & AI, and collaborating across the specialty pharma ecosystem. We're looking for a Senior Change & Transformation Consultant who's not just experienced but energized by the opportunity to shape the future of patient care and a rapidly growing business division of Cardinal Health.
This is a high-impact role reporting to the Director of Business Transformation and Change Management. This consultant will be responsible for driving adoption, inspiring stakeholders, and embedding lasting change across complex, regulated environments. Too often, patients forego or can't complete prescribed therapy because of complicated qualification processes, unmanageable costs, or uncertainty about their medications. Cardinal Health Sonexus Access and Patient Support combines best-in-class program and pharmacy operations with smart digital tools to streamline patient onboarding and increase adherence to prescribed care. If you thrive in fast-paced settings and want to make a real difference in the lives of patients, this is your moment.
**Responsibilities**
· Design and execute enterprise-level change strategies that support transformation across patient services, pharmacy operations, and digital/AI innovation.
· Conduct impact assessments, stakeholder analyses, and readiness evaluations to guide successful implementation.
· Build strong partnerships across Patient Access, Case Management, Specialty Hubs, Pharmacy Operations, IT, and executive leadership.
· Develop and facilitate dynamic workshops to elevate organizational change capability and leadership transformation IQ to scale a rapidly growing business.
· Design communication strategies, plans, and craft visually appealing and compelling communications (infographics, Veeva Engage posts, slides, manager huddle scripts) tailored to diverse audiences-from frontline teams to senior leaders.
· Champion AI initiatives includes building use cases, managing barriers to change and adoption, and managing the complex people-side of change for adopting AI (must have prior experience).
· Monitor adoption metrics, create surveys, feedback loops, and performance indicators to ensure long-term success.
· Identify risks and lead proactive mitigation strategies to keep business and AI transformation momentum strong. Leverage data and insights to refine approaches.
· Contribute to the evolution of our new Transformation and Change office.
**Qualifications**
· Bachelor's degree in Business, Organizational Development, Healthcare Administration, or related field, preferred
· Strong consulting, communication, analysis, data gathering and organizational skills.
· Microsoft Office 365 (Teams, Copilot) Proficiency preferred
· Ability to work in a fast-paced, collaborative environment and deliver quality results within aggressive timeframes.
· Willingness to travel up to 25%.
· Must be willing to work Central Time Zone business hours. Prefer candidates located in Columbus, OH or Dallas, TX area.
· 6+ years of experience in change management with AI, digital business transformation experience, preferred
· Prosci certification required; CCMP certification preferred with advanced certifications in digital/AI transformation, coaching, training facilitation, lean six sigma, organizational development (ODCP), etc.
· Deep understanding and application of Change Management methodology end-to-end from strategy and planning to change impact analysis, communications plans and messaging, stakeholder analysis and engagement, readiness assessments, training and facilitation, change reporting and metrics, and reinforcement and sustainability.
· Must be comfortable and proficient delivering change and transformation workshops and courses.
· Proven success managing change for AI-driven solutions, preferred within patient services or pharmacy operations.
· Solid understanding of the specialty pharma ecosystem, with highly preferred experience in Payors, PBMs, Specialty Hubs, Patient Services, Patient Assistance Programs, Medicaid, and Pharmacy Operations.
· Exceptional communication, executive presence, facilitation, and stakeholder management skills.
· Experience with CRM platforms like Salesforce, patient support technologies, or specialty pharmacy systems is a plus.
· Can identify the differences between change and transformation, and provide work/project examples, including knowledge of transformation methodologies, models, AI strategy/transformation models, frameworks, building roadmaps. Framework examples include SAP BTM2, USAII, and CXO Transform.
· Knowledge of product, agile methodologies a plus.
**Why Join Us?**
· Be a catalyst for change in a mission-driven organization transforming patient care.
· Work alongside passionate professionals in a collaborative, forward-thinking environment.
· Lead initiatives that integrate cutting-edge technologies like AI to improve outcomes and efficiency.
· Make a lasting impact on how specialty pharma supports patients across the care continuum.
**TRAINING AND WORK SCHEDULES:**
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:**
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to highspeed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issue
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/13/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Project Manager
Boise, ID jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford, and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We are continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Analyze and recommend solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services that provide value to our clients.
+ Manage to project budget, scope, client deliverables, timelines, and artifacts daily.
+ Anticipate client needs and proactively make project recommendations to enhance service value.
+ Present project readouts to clients and key leaders including, but not limited to, in-flight project status, issue tracking, risk mitigation and resolution.
+ Lead 3rd party vendor communication/coordination meeting.
+ Recommend changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Build relationships with internal business owners to help streamline processes.
+ Monitor project plan activities to deliver on time, on budget, on scope.
+ Recommends new practices, processes, metrics, or models.
+ Manage all aspects of project communications.
+ Report regularly on progress, cost and schedule metrics, procurement issues, safety or environmental concerns, design questions, potential impacts, and matters requiring support.
+ Works with business and IT leads for appropriate project staffing and development support.
+ All other duties as assigned.
**_Qualifications_**
+ BA, BS, or equivalent experience in related field preferred.
+ 3-6 years' experience preferred.
+ Provide overall management of projects from concept to completion, including presentations, planning, estimating, project setup, project controls, procurement, administration, and closeout.
+ Good oral and written communication skills and people skills. The ability to clearly and effectively present information to all levels of employees, management, and clients.
+ Ability to establish and maintain relationships with clients.
+ Report regularly on progress, cost and schedule metrics, procurement issues, safety or environmental concerns, design questions, potential impacts, and matters requiring support.
+ Working with business and IT leads for appropriate project staffing and development support.
+ Proficiency in Microsoft Office products is preferred.
+ Project Management Professional (PMP) or equivalent certification preferred.
**_What is expected of you and others at this level_**
+ Applies primary knowledge and understanding of concepts, and principles to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead projects of varying scope
+ Interact with peer customers and suppliers at various management levels and may interact with senior management
+ Gain consensus from various parties involved
+ Acts as a mentor to less experienced colleagues
**TRAINING AND WORK SCHEDULES:**
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:**
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to highspeed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $80,900- $127,050
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Director, Information Security and Risk (Identity & Access Management)
Boise, ID jobs
**_What Information Security and Risk contributes to Cardinal Health_** Information Security and Risk develops, implements, and enforces security controls to protect the organization's technology assets from intentional or inadvertent modification, disclosure or destruction. This job family develops system back-up and disaster recovery plans. Information Technology also conducts incident response, threat management, vulnerability scanning, virus management and intrusion detection and completes risk assessments.
The _Director, Information Security and Risk (Identity & Access Management)_ is responsible for leading the organization's Identity & Access Management (IAM) strategy, governance, and operations to ensure secure, efficient, and compliant access to technology resources. This role requires a leader with proven ability to execute large-scale enterprise IAM programs that directly impact how employees, contractors, and customers interact with Cardinal Health technology. Success in this role demands a balance between delivering a frictionless, user-friendly experience and maintaining the highest standards of security. The Director must also excel at building partnerships across the organization and collaborating on program delivery, while driving operational excellence and anticipating business risks associated with IAM changes.
**Location** - Ideally targeting individuals local to Central Ohio, but open to candidates located nationwide (fully remote). If living within commutable distance of our corporate HQ in Dublin, OH - the expectation would be to come in-office two or three days a month for team meetings.
**Responsibilities**
+ Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs
+ Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization.
+ Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews).
+ Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data.
+ Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls.
+ Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers.
+ Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient.
+ Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions.
+ Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities.
+ Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership.
+ Lead training and awareness programs related to IAM policies, secure access practices, and identity governance.
**Qualifications**
+ Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred.
+ Ideally targeting individuals with 12+ years of IT/security experience with at least 5 years in IAM leadership roles preferred.
+ Proven track record of executing enterprise IAM programs with measurable business impact.
+ Prior people leadership experience and demonstrated ability to manage operational IAM teams, highly preferred.
+ Expertise with IAM tools and platforms (e.g., Okta, SailPoint, CyberArk, Azure AD).
+ Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.).
+ Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM (AWS IAM, Azure RBAC, GCP IAM).
+ Certifications such as CISSP, CIAM, or CISM preferred.
+ Strong analytical, relationship management, and communication skills (both written and verbal).
+ Ability to collaborate across functions and influence stakeholders to achieve IAM program success.
**What is expected of you and others at this level**
+ Provides leadership to managers and experienced professional staff; may also manage front line supervisors
+ Manages an organizational budget
+ Develops and implements policies and procedures to achieve organizational goals
+ Assists in the development of functional strategy
+ Decisions have an extended impact on work processes, outcomes, and customers
+ Interacts with internal and/or external leaders, including senior management
+ Persuades others into agreement in sensitive situations while maintaining positive relationships
_\#LI-LP_
_\#LI-Remote_
**Anticipated salary range:** $135,400 - $228,910
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/25/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************