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Receptionist jobs at Ecumen

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  • Receptionist

    Ecumen 3.9company rating

    Receptionist job at Ecumen

    The Receptionist is responsible for answering and transferring all incoming telephone calls in a courteous and professional manner, giving information, directions, and other appropriate assistance to residents, staff, guests, vendors, and visitors as needed. This position will also perform any necessary clerical functions working in accordance with established policies, procedures, and/or specific instructions from the supervisor. About Us: Ecumen Seasons at Apple Valley consists of 106 independent living and assisted living rental apartment homes, as well as 28 additional residences for seniors requiring memory care services. Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota's 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do. Opportunity Details: Schedule: * Part-Time * Shift: 10:00am-4:00pm * Position works every other Saturday & Sunday only. * 12 hours bi-weekly Pay: * The targeted pay range for this job is $17.50 to $20.00 per hour. * Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education. Benefits: * Ecumen offers a benefits package to our part-time team members including Sick & Safe Time, a generous 6% 401(k) match, and other well-being resources. Learn more at *********************************************** Essential Job Responsibilities: * Greets all persons entering the facility in a professional and courteous manner. Informs, guides, directs and otherwise assists residents, visitors, staff, guests, and vendors. Notifies supervisor of any unsafe or perceived safety issues. * Answers the telephone politely and attentively, screens calls, routes calls, and takes messages for residents and employees in a courteous manner. * Sends and receives fax transmissions, emails, scanned, mail as directed. * Ensures resident/tenant directory is accurate and up to date. Routes resident and office mail to appropriate parties. * Provides support to business office and other management staff, as directed. Prepares special reports, documents, correspondence, and provides clerical assistance as directed from various departments and staff. * Performs other duties as assigned. Minimum Required Qualifications: * Must be 17 years of age or older * Excellent customer service and telephone skills. * Ability to communicate effectively in both verbal and written formats * Proficient with Microsoft Office Suite * Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations. Preferred Qualifications: * High School diploma or GED equivalent * Prior customer service experience * Prior experience working with seniors
    $17.5-20 hourly 8d ago
  • Telephone Operator

    Us Oncology, Inc. 4.3company rating

    Greenwood Village, CO jobs

    Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Telephone Operator in Greenwood Village. This position is eligible to work remote after on-site training. We realize that it sounds cliché but it is true - taking care of cancer patients is a calling. It's much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment. No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient's hand, or a scheduler on the phone finding an appointment that fits into a patient's schedule, we are deeply connected to our patients and do what we can to help. Salary range: $17.00-$19.50 Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistant Program, PTO, holiday pay, and tuition reimbursement. Responsibilities * Courteously and efficiently answers all incoming calls and connects callers with the correct extension. * Takes and relays messages in an accurate and timely manner. * Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary. * Performs operator functions including triaging calls. * Provides a pleasant and helpful phone contact for callers. * Responsible for opening and closing the switchboard. * Enter navigating care tickets Qualifications MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Minimum two years office experience, preferably in a medical setting. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public. Candidates will be required to show proof of being vaccinated against influenza upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. All qualified candidates are required to pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire. We will be accepting applications on an ongoing basis for this position. To apply for this position, start the process by clicking the blue "apply"
    $17-19.5 hourly 55d ago
  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Wauwatosa, WI jobs

    Mayfair Animal Hospital & ER has an exciting opportunity for an Veterinary Receptionist to join our team! Mayfair Animal Hospital & ER has been providing quality urgent and routine care for over 10 years. We are currently focused on urgent care, surgical services, advanced imaging (CT) and sick pet visits. We continue to offer wellness visits on a walk-in basis. Location: 11637 W North Avenue, Wauwatoso, WI 53226 Shift Details: This is a full-time position (30+ hours/week). This position is typically 3 twelve hour shift a week, which includes every other full weekend. Select Holidays are also part of this position. Pay Range: $19.00 - $21.00/hour (based on experience) What We're Looking For: Exceptional phone etiquette Strong multi-tasking abilities Efficiency with a keen attention to detail Proficient computer skills Strong customer service skills are a must Team-oriented mindset Ability to thrive under pressure What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including paid time off, medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $19-21 hourly Auto-Apply 56d ago
  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Wauwatosa, WI jobs

    Mayfair Animal Hospital & ER has an exciting opportunity for an Veterinary Receptionist to join our team! Mayfair Animal Hospital & ER has been providing quality urgent and routine care for over 10 years. We are currently focused on urgent care, surgical services, advanced imaging (CT) and sick pet visits. We continue to offer wellness visits on a walk-in basis. Location: 11637 W North Avenue, Wauwatoso, WI 53226 Shift Details: This is a full-time position (30+ hours/week). We are open 7 days a week, 12 hours a day, with rotating weekends and select holidays required. Pay Range: $19.00 - $21.00/hour (based on experience) What We're Looking For: Exceptional phone etiquette Strong multi-tasking abilities Efficiency with a keen attention to detail Proficient computer skills Strong customer service skills are a must Team-oriented mindset Ability to thrive under pressure What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including paid time off, medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $19-21 hourly Auto-Apply 52d ago
  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Greenfield, WI jobs

    Crawford Animal Hospitlal has an exciting opportunity for a Veterinary Receptionist to join our team! Shift Details: This is a full-time position (30+ hours/week) working Monday-Saturday. Clinic Hours: * Monday & Wednesday: 7:30 AM - 8:00 PM * Tuesday, Thursday & Friday: 7:30 AM - 6:00 PM * Saturday: 8:00 AM - 1:00 PM * Closed Sundays Staff is required to work Saturday on a scheduled rotation. Pay Range: $18.00 - $20.00/hour (based on experience) What We Are Looking For: We are seeking an experienced receptionist to join our fast-paced, 5-doctor small animal general practice. The ideal candidate will have strong client-facing skills, the ability to process prescription refills, and experience educating pet owners about veterinary care. Exceptional customer service is a must, as these skills are essential to maintaining our high standards of care and communication. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match If you're passionate about animals and thrive in a busy environment, we'd love to hear from you! Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $18-20 hourly Auto-Apply 56d ago
  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Menomonee Falls, WI jobs

    Brook Falls Veterinary Hospital & Exotic Care has an opportunity for a Veterinary Receptionist to join our team and help care for our furry friends! Shift Details: This is a Full Time position (30+ hours/week). Flexible schedule required, to include Every other Saturday 7:30am-12:30pm, some evenings till 7:30am and morning shifts starting at 7:15am. Pay Range: $16.00 - $20.00/hour (based on experience) What We Are Looking For: Exceptional phone etiquette, multi-tasker, efficient with a strong attention to detail, and computer knowledge. Teamwork and the ability to work under pressure. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $16-20 hourly Auto-Apply 60d+ ago
  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Bemidji, MN jobs

    Bemidji Veterinary Hospital is looking for a Veterinary Receptionist to join our growing team! Compensation: $17.00 - $19.00/hr (depending on experience) Shift Details: Shift days will be Monday - Friday and every other Saturday. There is a shift bonus for working Saturdays What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MPH core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $17-19 hourly Auto-Apply 60d+ ago
  • Telephone Operator

    Us Oncology, Inc. 4.3company rating

    Saint Paul, MN jobs

    Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference. Come join this dynamic team who is passionate about providing exceptional care to our patients. Why Work for Us? We offer a competitive benefits package that includes - * Medical * Dental * Vision * Life Insurance * Generous Paid Time Off (PTO) * Company-paid Short-term and Long-term Disability Coverage * 401k plan with company contribution * Wellness program that rewards you practicing a healthy lifestyle * Tuition Reimbursement * Employee Assistance Program and Discount Program to some of your favorite retailers * Free Parking * Career Growth and Development * Supportive Team and Resources Responsibilities SCOPE: Under direct supervision, is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. * Courteously and efficiently answers all incoming calls and connects callers with the correct extension. * Takes and relays messages in an accurate and timely manner. * Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary. * Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party. * Provides a pleasant and helpful phone contact for callers. * Responsible for opening and closing the switchboard. * Responsible for the in-house paging system. * Performs clerical duties as assigned to maintain workflow in the department. SALARY LEVEL: $19.50-$25.00/hour Qualifications * High school diploma or equivalent required. * Position is entry level and requires 0-3 years' experience, preferably in a medical office setting. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public. The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $19.5-25 hourly 45d ago
  • Receptionist

    Hiawatha Valley Mental Health Center 2.9company rating

    Winona, MN jobs

    Salary: $16.00 to $22.82 DOE ABOUT US: Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties. At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentationallowing our staff to focus more on client care. We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services. POSITION DESCRIPTION TITLE: Receptionist PROGRAM: All JOB SUMMARY: Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met. JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Greet and assist clients. Transfer calls to the appropriate staff/department. Verify client address, phone number and billing sources, updating records as necessary. Copy insurance cards. Collect and record client payments. Notify clinicians of arrival of clients in timely manner. Schedule and reschedule appointments as needed, let clinician know about appointment changes. Fill in for other receptionist(s) at satellite offices as needed. Typing/word processing and sending correspondence for clinicians as needed. Verify client insurance benefits by appropriate system via internet or phone. Assist Intake with paperwork, as needed. PHYSICAL REQUIREMENTS FOR POSITION: Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be required. NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Office Manager. EQUIPMENT USED: Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system. JOB QUALIFICATIONS AND REQUIREMENTS: Prior receptionist experience, preferably with multi-line phone system. Good communication skills. Ability to work independently. Ability and knowledge to operate and use computers and word processing software in Windows environment. Must be able to maintain confidentiality. Must possess a vehicle valid drivers license and a willingness to travel as needed to organization locations throughout SE MN. WORK ENVIRONMENT: Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence anddiscrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites. SUPERVISED BY: Office Manager SUPERVISES: None POSITION DESIGNATION: Non-exempt, Full-Time or Part-Time This job description is subject to change at any time. EMPLOYEE BENEFITS: We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security: Paid Time Off & Leave Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees). Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees). Additional Paid Leave: Up to 10 days of jury duty leave Up to 5 days of bereavement leave 1 personal day per year Professional Development Support Up to $2,000 tuition reimbursement Up to $1,500 for continuing education Health & Wellness Benefits Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week. 20% YMCA membership discount OR $50 fitness reimbursement per year Retirement Savings Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week. EEO STATMENT: Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. APPLICATION PROCESS: A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
    $16-22.8 hourly 6d ago
  • Part time Receptionist

    Biolife 4.0company rating

    Greenfield, WI jobs

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. How you will contribute: * You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills * You will assist donors with appointments; create or pull donor record files * You will provide customer service to donors (external) and fellow employees (internal) * You will maintain orderly filing system, purging records * You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Greenfield U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Greenfield Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $17 hourly 28d ago
  • Receptionist

    Biolife 4.0company rating

    Greenfield, WI jobs

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. How you will contribute: * You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills * You will assist donors with appointments; create or pull donor record files * You will provide customer service to donors (external) and fellow employees (internal) * You will maintain orderly filing system, purging records * You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Greenfield U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Greenfield Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $17 hourly 28d ago
  • Receptionist (Mon-Thurs) (30 hours)

    Hiawatha Valley Mental Health Center 2.9company rating

    Caledonia, MN jobs

    Salary: $16.00 to $22.82 DOE will be Monday through Thursday, 30 hours per week, in Caledonia MN. ABOUT US: Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties. At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentationallowing our staff to focus more on client care. We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services. POSITION DESCRIPTION TITLE: Receptionist PROGRAM: All JOB SUMMARY: Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met. JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Greet and assist clients. Transfer calls to the appropriate staff/department. Verify client address, phone number and billing sources, updating records as necessary. Copy insurance cards. Collect and record client payments. Notify clinicians of arrival of clients in timely manner. Schedule and reschedule appointments as needed, let clinician know about appointment changes. Fill in for other receptionist(s) at satellite offices as needed. Typing/word processing and sending correspondence for clinicians as needed. Verify client insurance benefits by appropriate system via internet or phone. Assist Intake with paperwork, as needed. PHYSICAL REQUIREMENTS FOR POSITION: Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be required. NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Office Manager. EQUIPMENT USED: Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system. JOB QUALIFICATIONS AND REQUIREMENTS: Prior receptionist experience, preferably with multi-line phone system. Good communication skills. Ability to work independently. Ability and knowledge to operate and use computers and word processing software in Windows environment. Must be able to maintain confidentiality. Must possess a vehicle valid drivers license and a willingness to travel as needed to organization locations throughout SE MN. WORK ENVIRONMENT: Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence anddiscrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites. SUPERVISED BY: Office Manager SUPERVISES: None POSITION DESIGNATION: Non-exempt, Full-Time or Part-Time This job description is subject to change at any time. EMPLOYEE BENEFITS: We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security: Paid Time Off & Leave Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees). Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees). Additional Paid Leave: Up to 10 days of jury duty leave Up to 5 days of bereavement leave 1 personal day per year Professional Development Support Up to $2,000 tuition reimbursement Up to $1,500 for continuing education Health & Wellness Benefits Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week. 20% YMCA membership discount OR $50 fitness reimbursement per year Retirement Savings Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week. EEO STATMENT: Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. APPLICATION PROCESS: A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
    $16-22.8 hourly 8d ago
  • Receptionist

    Hiawatha Valley Mental Health Center 2.9company rating

    Winona, MN jobs

    ABOUT US: Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties. At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation-allowing our staff to focus more on client care. We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services. POSITION DESCRIPTION TITLE: Receptionist PROGRAM: All JOB SUMMARY: Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met. JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Greet and assist clients. Transfer calls to the appropriate staff/department. Verify client address, phone number and billing sources, updating records as necessary. Copy insurance cards. Collect and record client payments. Notify clinicians of arrival of clients in timely manner. Schedule and reschedule appointments as needed, let clinician know about appointment changes. Fill in for other receptionist(s) at satellite offices as needed. Typing/word processing and sending correspondence for clinicians as needed. Verify client insurance benefits by appropriate system via internet or phone. Assist Intake with paperwork, as needed. PHYSICAL REQUIREMENTS FOR POSITION: Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be . NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Office Manager. EQUIPMENT USED: Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system. JOB QUALIFICATIONS AND REQUIREMENTS: Prior receptionist experience, preferably with multi-line phone system. Good communication skills. Ability to work independently. Ability and knowledge to operate and use computers and word processing software in Windows environment. Must be able to maintain confidentiality. Must possess a vehicle valid driver's license and a willingness to travel as needed to organization locations throughout SE MN. WORK ENVIRONMENT: Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites. SUPERVISED BY: Office Manager SUPERVISES: None POSITION DESIGNATION: Non-exempt, Full-Time or Part-Time This job description is subject to change at any time. EMPLOYEE BENEFITS: We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security: Paid Time Off & Leave Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees). Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees). Additional Paid Leave: Up to 10 days of jury duty leave Up to 5 days of bereavement leave 1 personal day per year Professional Development Support Up to $2,000 tuition reimbursement Up to $1,500 for continuing education Health & Wellness Benefits Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week. 20% YMCA membership discount OR $50 fitness reimbursement per year Retirement Savings Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week. EEO STATMENT: Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. APPLICATION PROCESS: A background check is as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
    $25k-31k yearly est. 5d ago
  • Receptionist-WHCG

    Centers for Independence 3.8company rating

    Milwaukee, WI jobs

    Position Type **Full Time** Job Shift **1st Shift** Education Level **High School Diploma, HSED or GED** Travel Percentage **None** Category **Nonprofit - Social Services** **Description** **GENERAL FUNCTIONS** This is a professional position that performs a variety of clerical/support activities that create efficient and effective communication within the organization. **Essential Job Functions:** (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.) - Greets, assists, and announces consumers and visitors. - Schedules psychiatry, psychotherapy, and nursing appointments for WHCG clients. - Responsible for making daily telephone appointment reminders. - Answers and routes incoming telephone calls; checks voicemail and returns calls and/or forwards voicemails received hourly. - Processes new referrals for Whole Health Clinical Group. - Responsible for ensuring accurate insurance information is collected. - Collects and documents payment for services rendered at WHCG. - Scans and enters data in the computer system pertaining to identification cards, insurance cards, consents, and other paperwork. - Responsible for ensuring client forms are completed and gathering annual paperwork for clinic. - Coordinates scheduling with internal and external professionals of their consumers appointments. - Prepares correspondence for staff and makes copies as needed. - Files paperwork into Whole Health Therapies, Targeted Case Management, and Community Support Program files in a timely manner. - Distributes/prepares mail daily. - Arranges for interpreter services for clients as needed - Records maintenance requests for WHCG facility residents. - Distributes and collects quarterly Satisfaction Surveys - Participates in department quality planning activities, (e.g. continuous improvement, Logic models, performance metrics, etc.,) - Other duties as assigned (Required language) **Qualifications** **Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted) **Minimum Required Education:** High School Diploma/GED required **Minimum Required Experience:** Minimum of 2 years' experience as a receptionist. Behavioral Health experience preferred. **Required License - Certification - Registration:** **Issued By Governing Body (if applicable):** N/A **Travel Type:** None **Knowledge, Skills, & Abilities:** - Proficiency with Microsoft Word and Excel - Experience with Electronic Health Record (EHR), preferred. - Ability to type a minimum of 50 wpm. - Professional workplace appearance and conduct; friendliness and courtesy to consumers, co-workers, peers, and vendors. - Effectively communicates and develops good working relationships with leaders, peers, and others. - Reliability in reporting to work regularly and on time - Must possess good communication, listening, writing and organizational skills. - Ability to communicate clearly, both orally and in writing. - Ability to operate a computer, printer, fax machine, and other equipment as necessary to complete daily tasks. - Excellent writing skills with minimal errors - Ability to communicate effectively over the telephone, by computer and in person. - Ability to perform well in a fast-paced work environment. - Knowledge of medical transcription guidelines and practices is desirable. - Customer Focus: Builds and maintains customer satisfaction with the products and services offered by the organization. - Gaining Voluntary Compliance: Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies. - Listening: Understands and learns from what others say. - Coachable: Being responsive to feedback and carrying out tasks as directed by the manager. **Physical Requirements, Visual Acuity, and Work Conditions:** **Physical Requirements:** Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Work is performed largely in an office environment utilizing various office equipment including, but not limited to, a personal computer, copy machine, fax machine, and multi-line phone. **Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. **Working Conditions** : None: The worker is not substantially exposed to adverse environmental conditions. Hours of work will generally be during regular business hours and average at least 40 hours a week.
    $24k-29k yearly est. 60d+ ago
  • Receptionist (Mon-Thurs) (30 hours)

    Hiawatha Valley Mental Health Center 2.9company rating

    Caledonia, MN jobs

    will be Monday through Thursday, 30 hours per week, in Caledonia MN. ABOUT US: Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties. At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation-allowing our staff to focus more on client care. We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services. POSITION DESCRIPTION TITLE: Receptionist PROGRAM: All JOB SUMMARY: Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met. JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Greet and assist clients. Transfer calls to the appropriate staff/department. Verify client address, phone number and billing sources, updating records as necessary. Copy insurance cards. Collect and record client payments. Notify clinicians of arrival of clients in timely manner. Schedule and reschedule appointments as needed, let clinician know about appointment changes. Fill in for other receptionist(s) at satellite offices as needed. Typing/word processing and sending correspondence for clinicians as needed. Verify client insurance benefits by appropriate system via internet or phone. Assist Intake with paperwork, as needed. PHYSICAL REQUIREMENTS FOR POSITION: Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be . NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Office Manager. EQUIPMENT USED: Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system. JOB QUALIFICATIONS AND REQUIREMENTS: Prior receptionist experience, preferably with multi-line phone system. Good communication skills. Ability to work independently. Ability and knowledge to operate and use computers and word processing software in Windows environment. Must be able to maintain confidentiality. Must possess a vehicle valid driver's license and a willingness to travel as needed to organization locations throughout SE MN. WORK ENVIRONMENT: Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites. SUPERVISED BY: Office Manager SUPERVISES: None POSITION DESIGNATION: Non-exempt, Full-Time or Part-Time This job description is subject to change at any time. EMPLOYEE BENEFITS: We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security: Paid Time Off & Leave Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees). Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees). Additional Paid Leave: Up to 10 days of jury duty leave Up to 5 days of bereavement leave 1 personal day per year Professional Development Support Up to $2,000 tuition reimbursement Up to $1,500 for continuing education Health & Wellness Benefits Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week. 20% YMCA membership discount OR $50 fitness reimbursement per year Retirement Savings Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week. EEO STATMENT: Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. APPLICATION PROCESS: A background check is as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.
    $25k-31k yearly est. 7d ago
  • Front Desk Receptionist - Dental Clinic | Milwaukee, WI

    Healthplus Staffing 4.6company rating

    Milwaukee, WI jobs

    Job Opportunity: Front Desk Receptionist/Patient Care Coordinator Quick Job Details: Setting: Private Dental Clinics in the Greater Milwaukee area Schedule: Full-time, 40 hours per week, no weekends Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours Job Requirements: Previous experience as a Clinical Care Coordinator preferred Compensation: Competitive hourly wage: $18 to $21 per hour Benefits: Comprehensive benefits package Join our dedicated team and help provide exceptional patient care! Apply now!
    $18-21 hourly 60d+ ago
  • Front Desk Receptionist - Dental Clinic | Milwaukee, WI

    Healthplus Staffing 4.6company rating

    Milwaukee, WI jobs

    Job Description Job Opportunity: Front Desk Receptionist/Patient Care Coordinator Quick Job Details: Setting: Private Dental Clinics in the Greater Milwaukee area Schedule: Full-time, 40 hours per week, no weekends Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours Job Requirements: Previous experience as a Clinical Care Coordinator preferred Compensation: Competitive hourly wage: $18 to $21 per hour Benefits: Comprehensive benefits package Join our dedicated team and help provide exceptional patient care! Apply now!
    $18-21 hourly 11d ago
  • Medical Front Desk Receptionist

    North Clinic 3.9company rating

    Crystal, MN jobs

    Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Front Desk Medical Receptionist to join our team. As a Medical Receptionist, will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and ensuring the smooth operation of the front desk. You will play a critical role in the patient experience and contribute to the overall success of our practice. This is full-time position with rotating shifts that includes closing. Requires traveling to all clinic locations as needed. The hourly range for this position is $19.00 - $21.75. Pay is based on years of relevant experience. $1,000 SIGN-ON BONUS: When hired as a Medical Receptionist, you are eligible for a $1,000 tiered Sign-On Bonus! Bonuses will be paid in three installments. All signing bonuses will be treated as regular income and subject to all applicable taxes. Responsibilities: Create a welcoming and professional environment by greeting visitors and patients, whether in-person or on the phone Optimize provider schedules and patient satisfaction with efficient scheduling for appointments and procedures for multi-specialty, multi-location clinics Verifying patient information with confidentiality, as well as collecting co-pays and previous balances Scheduling follow-up appointments and procedures as necessary Communicate with patients and patient's family to ensure completion of appropriate patient forms Complies with procedures and policies to ensure a safe work environment and compliance with OSHA standards Travel to other clinic locations to provide front desk support as requested Performs other related duties as assigned Requirements: High school diploma or equivalent 1-3 years of medical clinic experience Proficiency in electronic medical record systems (EMR) Strong customer service-focused mindset with ability to handle and keep up with fast-paced, high patient call volumes Excellent communication and interpersonal skills with the ability to communicate effectively with patients and staff Ability to undertake a variety of diverse care tasks Must enjoy working in a fast paced and team oriented environment Voyage Healthcare offers the following benefits: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA #ind
    $19-21.8 hourly Auto-Apply 60d+ ago
  • Medical Front Desk Receptionist FLOAT

    North Clinic 3.9company rating

    Maple Grove, MN jobs

    Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Front Desk Medical Receptionist Float to join our team. As a Medical Receptionist Float, will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and ensuring the smooth operation of the front desk. You will play a critical role in the patient experience and contribute to the overall success of our practice. This is full-time position with rotating shifts that includes closing. Requires traveling to all clinic locations (Crystal/Maple Grove/Osseo/Plymouth). The hourly range for this position is $19.00 - $21.75. Pay is based on years of relevant experience. $1,000 SIGN-ON BONUS: When hired as a Medical Receptionist, you are eligible for a $1,000 tiered Sign-On Bonus! Bonuses will be paid in three installments. All signing bonuses will be treated as regular income and subject to all applicable taxes. Responsibilities: Create a welcoming and professional environment by greeting visitors and patients, whether in-person or on the phone Optimize provider schedules and patient satisfaction with efficient scheduling for appointments and procedures for multi-specialty, multi-location clinics Verifying patient information with confidentiality, as well as collecting co-pays and previous balances Scheduling follow-up appointments and procedures as necessary Communicate with patients and patient's family to ensure completion of appropriate patient forms Complies with procedures and policies to ensure a safe work environment and compliance with OSHA standards Travel to other clinic locations to provide front desk support as requested Performs other related duties as assigned Requirements: High school diploma or equivalent 1-3 years of medical clinic experience Proficiency in electronic medical record systems (EMR) Strong customer service-focused mindset with ability to handle and keep up with fast-paced, high patient call volumes Excellent communication and interpersonal skills with the ability to communicate effectively with patients and staff Ability to undertake a variety of diverse care tasks Must enjoy working in a fast paced and team oriented environment Voyage Healthcare offers the following benefits: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
    $19-21.8 hourly Auto-Apply 56d ago
  • Medical Front Desk Receptionist

    North Clinic 3.9company rating

    Maple Grove, MN jobs

    Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing. Travel Requirement: This position requires travel to all clinic locations (Crystal/Maple Grove/Osseo/Plymouth). Hourly Range: $19.00 - $21.75, based on years of relevant experience. Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments. Responsibilities: Create a welcoming and professional environment by greeting visitors and patients in-person and by phone Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics Verify patient information with confidentiality; collect co-pays and outstanding balances Schedule follow-up appointments and procedures as needed Communicate with patients and families to ensure completion of required forms Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards Travel to other clinic locations to provide front desk support as needed Performs other related duties as assigned Requirements: High school diploma or equivalent 1-3 years of medical clinic experience Proficiency with electronic medical record systems (EMR) Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff Ability to perform a variety of administrative and patient-support tasks Enjoy working in a fast paced, team oriented environment Voyage Healthcare offers a comprehensive benefits package including: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
    $19-21.8 hourly Auto-Apply 31d ago

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