Corporate Director jobs at Emory Healthcare - 32 jobs
Corporate Director, Risk Management
Emory Healthcare 4.3
Corporate director job at Emory Healthcare
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, and leadership programs
* And more
Work Location: Atlanta, GA
Description
* The CorporateDirector of Risk Management plays a critical role in advancing our culture of safety, providing leadership and direction to Emory Healthcare's Risk Management team.
* Reporting directly to the Vice President Risk Management for Emory Healthcare this role is responsible for identifying, assessing, and mitigating risks to the organization, its patients, employees, and assets.
* The role involves developing and implementing strategies to reduce risk exposure, ensure regulatory compliance, improve patient safety, and promote a culture of safety across the organization.
* The CorporateDirector of Risk Management will work closely with other executives, department leaders, and clinical staff to establish a risk-conscious environment that minimizes potential liability, addresses patient care quality concerns, and protects the organization from legal and financial exposure.
* Risk Identification and Assessment:
* Lead the identification of risks across the organization, including clinical, operational, regulatory, financial, reputational, and technological risks
* Conduct regular risk assessments and collaborate with department leaders to evaluate the effectiveness of existing risk management strategies
* Lead the operations of Emory Healthcare's risk management program including development of risk reporting, monitoring standards and system-wide safety initiatives
* Risk Mitigation and Strategy Development:
* Develop and implement comprehensive risk management programs, policies, and procedures designed to address identified risks and ensure compliance with federal, state, and local regulations (e.g., Dept of Community Health (DCH), HIPAA, Joint Commission standards, CMS)
* Work with senior leadership to prioritize and manage risks, ensuring that risk management efforts align with organizational goals
* Risk Management Improvement:
* Lead risk management mitigation initiatives to promote patient safety across the health system
* Ensure adherence to best practices in patient safety, risk reporting, and corrective action planning
* Regulatory Compliance and Legal Oversight:
* Ensure compliance with all relevant healthcare regulations, including HIPAA, OSHA, the Affordable Care Act (ACA), and other state and federal mandates
* Partners with organizations legal and insurance claims, ensuring that appropriate steps are taken to resolve disputes, minimize liabilities, and avoid litigation
* Collaborate with internal and external counsel on corporate, regulatory and liability issues
* Claims Management:
* Oversee investigations of potentially compensable incidents and collaborate with Claims Department on Professional Liability and General Liability claims, lawsuits as well as Board Complaints
* Training and Education:
* Develop and implement risk management training programs for staff at all levels, emphasizing safety protocols, patient care practices, and risk awareness
* Ensure that all staff are regularly updated on changes in risk management policies, regulatory requirements, and best practices
* Incident Response
* Lead the organizations response to critical incidents and major risk events, including natural disasters, public health emergencies, and large-scale patient safety concerns
* Develop and maintain crisis management plans and communication strategies to ensure the safety and well-being of patients, staff, and the organization
* Reporting and Analytics:
* Monitor, analyze, and report on risk-related trends and incidents, providing actionable insights to senior leadership and board members
* Develop key performance indicators (KPIs) to measure the effectiveness of risk management efforts and patient safety initiatives
* Collaboration and Leadership:
* Supervise and mentor direct report risk managers, ensuring excellence in performance, development and engagement
* Serve as a member of the senior leadership team, providing input and guidance on risk-related matters
* Partner with other department heads (e.g., clinical, legal, finance) to ensure a unified approach to risk management across the organization
* Foster a culture of safety, accountability, and transparency throughout the organization
* Additional Duties as Assigned
* Travel: Less than 10% of the time may be required
* Work Type: Hybrid employee - splits time between working remotely and working in the office
MINIMUM REQUIRED QUALIICATIONS:
* Education: Bachelor's degree in nursing, social work, pharmacy or related field
* Experience (Required): Minimum of 5 years of clinical experience (Nursing, Pharmacy, or Social Work) or equivalent healthcare setting experience
Skills, Abilities & Knowledge:
* Analytical Skills:
* Ability to identify risks, assess their impact, and develop strategies to mitigate them
* Strong ability to analyze trends and data
* Leadership:
* Proven leadership capabilities, with the ability to inspire, mentor, and develop a high-performing risk management team
* Communication:
* Strong verbal and written communication skills, with the ability to engage stakeholders at all levels of the organization
* Problem-Solving: Excellent problem-solving and decision-making abilities, especially in high-stress or crisis situations
* Collaboration: Ability to work effectively with cross-functional teams, including clinical, legal, compliance, and executive teams
* Patient-Centered Focus: A strong commitment to improving patient safety, care quality, and overall health outcomes
Preferred Qualifications:
* Education: Master's degree, or Doctorate in Nursing, Social Work, Pharmacy or Juris Doctorate
* Experience: Prior healthcare risk management or professional liability experience
* Certification:
* 1. Certified Professional in Healthcare Risk Management CPHRM
* 2. Admission to the Georgia Bar
Skills, Abilities & Competencies
* Proven experience in managing complex risk management programs in an integrated complex healthcare setting
* Strong knowledge of healthcare laws, regulations, and industry standards related to risk management, patient safety, and legal compliance
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$133k-221k yearly est. Auto-Apply 12d ago
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Corporate Director, Regulatory Affairs
Emory Healthcare 4.3
Corporate director job at Emory Healthcare
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, and leadership programs
* And more
Work Location: Atlanta, GA
Description
The CorporateDirector of Regulatory Affairs is an operational leader responsible for managing day-to-day regulatory activities and readiness across the health system.
The CorporateDirector of Regulatory Affairs ensures that all facilities consistently meet federal, state, and accrediting body requirements by implementing and supporting system-wide regulatory initiatives.
The CorporateDirector of Regulatory Affairs partners with clinical and administrative leaders to promote a culture of safety, quality, and continuous survey readiness, aligned with the organization's commitment to being Always Patient Ready.
In addition, the CorporateDirector of Regulatory Affairs facilitates the development, implementation, and sustainability of regulatory strategies, providing expert guidance and operational support to drive ongoing quality improvement, strengthen patient safety and minimize regulatory risk across all Emory Healthcare facilities.
Regulatory Compliance and Accreditation Support:
Implement system-wide processes to ensure compliance with CMS, The Joint Commission, OSHA, state agencies and other applicable regulatory and accrediting bodies Support Emory Healthcare facilities in preparing for inspections, audits, and surveys by coordinating mock surveys, facilitating readiness reviews, and ensuring corrective actions are implemented and sustained Serve as a key point of contact to support regulatory activities, ensuring regulatory requirements are understood and applied consistently across all facilities Assists sites interpret and operationalize requirements in alignment with health system policies
Policy, Procedure and Program Implementation:
Assists in the development and system-wide rollout of policies, procedures, and standard operating practices to ensure consistent application across all facilities Partners with operational leaders and department managers to embed regulatory requirements into workflows, providing guidance and tools to support successful implementation Supports the creation and sustainability of programs that integrate regulatory readiness into routine operations, reinforcing a proactive compliance culture
Crisis and Incident Management:
Deliver education and training programs to help leaders and frontline teams understand and implement regulatory standards in daily practice Assists with the operational aspects of survey management, before, during and after the survey Function as a regulatory resource and coach to all EHC teams across the system, reinforcing best practices and consistent understanding of regulatory requirements and expectations
Monitoring and Reporting:
Implement and maintain systems for tracking regulatory compliance, including dashboards, audit tools, and reporting templates Provide regular updates and performance summaries to leadership, translating compliance data into actionable insights for operational leaders Assist facilities with preparing documentation and evidence required for regulatory surveys and reviews, ensuring completeness and accessibility
Crisis and Incident Management:
Support regulatory response efforts during incidents and emergencies, ensuring documentation, communication, and reporting meet regulatory requirements Serve as a health system regulatory lead during internal reviews of sentinel events, supporting root cause analysis and the implementation of corrective actions Monitor and follow up on regulatory-related incidents to ensure action plans are implemented, sustained, and shared across the system to promote learning
Travel: Less than 10% of the time may be required
Work Type: On-site - Works in the office at a physical workplace, interacting with colleagues face-to-face
Minimum Required Qualifications:
* Education - Master's Degree Public Health, Healthcare administration, Nursing, or a related field required
* Experience -
* Minimum of 8 - 10 years of experience in regulatory affairs, healthcare quality, or a related field, with at least 5 years in a leadership role within a large complex matrixed healthcare organization
* Proven record of developing and implementing a system-wide continuous survey readiness program, with measurable improvements in compliance, survey outcomes, and organizational readiness
* Direct experience working with CMS, The Joint Commission, DNV, OSHA, and other federal and state regulatory agencies
Knowledge, skills, and abilities (required):
* Deep understanding of healthcare regulations, accreditation standards, and survey processes
* Strong ability to interpret complex regulatory requirements and translate them into practical, sustainable operational strategies
* Exceptional leadership, communication, and facilitation skills, with the ability to collaborate effectively across departments and disciplines
* Proficient in the use of regulatory data, dashboards, and performance metrics to guide decision-making and improvement efforts
* Ability to lead change, coach others, and foster a culture of continuous compliance and - Always Patient Ready - performance
* Excellent communication, presentation, and interpersonal skills, with the ability to engage and coach teams at all levels of the organization
Preferred Qualifications Education
* Master's Degree in Public Health, Healthcare administration, Nursing, or a related field required
* Experience - 10 years minimum experience with at least 5 years in a management position
* Experience - Clinical background preferred
PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred
$133k-221k yearly est. Auto-Apply 18d ago
Vice President Total Rewards
Children's Healthcare of Atlanta 4.6
Atlanta, GA jobs
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 9:00 AM Shift End Time
5:00 PM
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
The Vice President Total Rewards is responsible for leading the design and execution of comprehensive Total Rewards strategies that drive talent attraction, retention, performance, and equity across the organization.
Key responsibilities include overseeing system-wide compensation programs, benefits strategy, and vendor management, while ensuring cost optimization and competitive positioning.
Additional responsibilities include leading HR data and technology initiatives. The position also ensures effective communication of total rewards programs and stays current with industry best practices.
The Vice President Total Rewards partners closely with HR leadership, Finance, and organizational executives to align rewards with business priorities and deliver an integrated HR strategy.
Principal Duties and Responsibilities
* Develop and implement strategies for Total Rewards programs that support attraction, retention, high performance, and internal equity.
* Partner closely with the VP of Human Resources to deliver an integrated human resources strategy.
* Collaborate with executive and clinical leaders to align rewards and operational HR priorities with organizational needs.
* Lead system-wide compensation function. Lead annual market review, and adjustment and merit processes.
* Build Position Control system.
* Support physician compensation process.
* Oversee benefits strategy, vendor management, cost management, and ongoing optimization.
* Lead the vision for HR technology, data governance, analytics and core HR operations. Guide AI integration for HR processes.
* Lead Workday optimization process.
* Partner with Internal Communications on effective Total Rewards communication.
* Stay ahead of best practices and benchmarking in all areas of Total Rewards.
* Achieve benefits targets, competitive compensation, and superior Service Center experience.
Candidate Qualifications
The ideal candidate will have the following credentials:
Experience and Skills
* Minimum of 10 years of leadership experience with a demonstrated history of successfully leading teams, driving results, and fostering a high-performance culture
* Demonstrated expertise in Total Rewards strategy, including compensation, benefits, HR technology, and analytics, with strong financial acumen for cost management and optimization.
* Proven ability to influence and collaborate with executive leaders and cross-functional partners to drive system-wide HR initiatives and align rewards with organizational priorities.
* Exceptional ability to prioritize and manage multiple complex projects concurrently, with strong organizational, delegation, and change management skills in a dynamic environment.
* Track record of implementing best practices and innovative solutions fostering a responsive and service-oriented culture.
* Strong strategic planning, analytical, and problem-solving skills, with the ability to leverage data and technology for decision-making and process improvement.
* Advanced presentation and written communication skills for executive-level reporting and stakeholder engagement.
Education
* Bachelor's degree in business, finance, healthcare administration or related healthcare field is required.
* Master's degree or advanced degree in business or a healthcare field preferred.
Personal Characteristics
* Continually demonstrates excellence in all communications with high energy, enthusiasm, and a professional demeanor. Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
* Ability to balance broad strategic vison with detail orientation. Willing to perform tasks that can augment the team's capabilities and capacity.
* A confident manager with business skills who knows how to achieve challenging performance goals in complex, evolving environments, including balancing his or her own strengths and weaknesses with complementary associates.
* A mentor with strong coaching skills to nurture the development of team members.
* An individual of the highest integrity with high levels of energy, maturity, and flexibility and a reputation for fairness.
* An approachable and enthusiastic leader who is accessible and visible and who can engage the community for philanthropic support.
* Identifies and understands issues, problems, and opportunities; compares data from various sources to draw conclusions; uses effective approaches for choosing a course of action or develops appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1575 Northeast Expy NE
Job Family
Vice President
$141k-209k yearly est. 9d ago
Vice President, Ambulatory Services
Children's Healthcare of Atlanta 4.6
Atlanta, GA jobs
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:30 AM Shift End Time
5:00 PM
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
The Vice President Ambulatory Services is accountable for development of the ambulatory and affiliation strategies for Children's. This position provides leadership and oversight of the development and execution of an ambulatory network that aligns with the needs of the organization, ensuring strong collaboration with operations and the facilities development team. The position is also responsible for leading the Affiliations Strategy for Children's including negotiating key terms of any new affiliation or partnership.
The Vice President Ambulatory Services reports to Children's Chief Physician Executive and works closely with the CEO and Chief Medical Officer for affiliation strategy, deal development, negotiation and execution. This leader serves as the lead executive for growth and development of services in the ambulatory setting to achieve growth and financial goals.
Principal Duties and Responsibilities
Ambulatory Strategy and Network Development:
* Develop an overall ambulatory strategy including locations and services and execute the plan in partnership with service line and physician practice leadership.
* Develop an ambulatory network, clarifying which services will be distributed inside and outside the Atlanta MSA.
* Assess locations of all ambulatory locations and determine if appropriate.
* Conduct annual real estate assessment.
* Manage planning and occupancy for ambulatory locations.
* Open health hubs and single specialty locations.
* Focus on patient journey in ambulatory network.
Partnerships and Leadership Collaboration:
* Partner with Physician Practices to ensure specialty distribution
* Partner with Vice President of Facilities Development & Real Estate and the COO, Physician Practices to ensure all initiatives align with the strategy.
* Lead a small team of individuals focused on leading the ambulatory network.
Operational and Financial Optimization:
* Improve financial performance of all outpatient locations.
* Increase volume of all outpatient locations.
* Optimize operating model of all outpatient locations.
* Develop virtual care model.
Affiliation Strategy and Execution:
* Lead the Affiliation Strategy, meeting with potential partners, conducting due diligence and implementing the partnership through launch.
* Develop affiliation strategy for Children's, including models for affiliation and affiliation roadmap (due diligence, assessment, affiliation agreements).
* Partner with key stakeholders to negotiate affiliations, ensuring that all regulatory requirements are met.
* Execute affiliations, managing relationships with partners and internal Children's constituents.
* Oversee affiliations to decide on short and long term goals.
Strategic Planning and Business Development:
* Review, in partnership with strategic planning office and service line leadership, the annual market assessment and recommend strategy for developing programs and services closer to where patients live.
* Develop business plans to support the recommended strategies.
* Execute in partnership with service line leadership and physician practices the plans, ensuring that both short- and long-term goals are met.
* Work closely with leadership to provide direction, monitoring, and conduct financial and operational analysis for relevant affiliations.
Candidate Experience and Abilities
Experience
* Minimum of 10 years of leadership experience with a demonstrated history of successfully leading teams, driving results, and fostering a high-performance culture
Education
* Bachelor's degree in business, finance, healthcare administration or related healthcare field is required.
* Master's degree or advanced degree in business or a healthcare field preferred.
Knowledge, Skills and Abilities
* Demonstrated proficiency in business development and financial management.
* Demonstrated entrepreneurial and retail mindset.
* Familiarity in Atlanta healthcare submarkets.
* Demonstrated experience influencing partners to drive collaborative, system-wide initiatives.
* Demonstrated ability to prioritize and manage multiple tasks concurrently. Excellent organizational and delegation skills. Ability to work collaboratively environment.
* Demonstrated ability to bring a "best practice" approach to processes and procedures and foster a responsive service orientation.
* Strong planning, influencing and problem-solving skills.
* Excellent interpersonal and collaboration skills.
* Strong presentation and written communication skills.
* Proactive self-starter, autonomous yet highly collaborative and resourceful.
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1575 Northeast Expy NE
Job Family
Vice President
$141k-209k yearly est. 47d ago
Corporate Director, Patient Financial Services
Emory Healthcare 4.3
Corporate director job at Emory Healthcare
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career
and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship and leadership programs
* And more!
Description
OVERVIEW:
* Oversees the key functions within Patient Financial Services for Emory Healthcare that pertain to the liquidation of the organizations accounts receivable, that includes but not limited to areas such as charge capture, coding and edit management, timely billing, account follow up and liquidation, denials management, staff training, reporting, cash processing and vendor management.
* This position is responsible for helping to establish and meeting and exceeding specific metrics related to the above functions.
* Will determine and establish the revenue cycle integration model and implementation for consolidating these functions across the clinical departments in efforts to build centralized support services.
* Responsible for organizing and overseeing the work of staff who serve in reimbursement functions.
* Effective management of a large complex budget is essential for this role.
* This individual will be part of a $5+ Billion Net Revenue Enterprise and the ability to think strategically is required.
MINIMUM QUALIFICATIONS:
* Bachelor's degree required in related field or healthcare preferred.
* Master's degree preferred.
* At least 7-10 years experience in a very large complex organization with revenue cycle functions, preferably in both the shared service and clinical department environments.
* Demonstrated understanding in how to manage resources across an organization to make an enterprise-wide impact and ability to work effectively in a matrix driven environment.
* This position requires interaction with all levels of leadership including key physician leaders.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$133k-221k yearly est. Auto-Apply 39d ago
Corporate Director, Regulatory Affairs
Emory Healthcare/Emory University 4.3
Corporate director job at Emory Healthcare
**Be inspired. Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Work Location:** Atlanta, GA
**Description**
The CorporateDirector of Regulatory Affairs is an operational leader responsible for managing day-to-day regulatory activities and readiness across the health system.
The CorporateDirector of Regulatory Affairs ensures that all facilities consistently meet federal, state, and accrediting body requirements by implementing and supporting system-wide regulatory initiatives.
The CorporateDirector of Regulatory Affairs partners with clinical and administrative leaders to promote a culture of safety, quality, and continuous survey readiness, aligned with the organization's commitment to being Always Patient Ready.
In addition, the CorporateDirector of Regulatory Affairs facilitates the development, implementation, and sustainability of regulatory strategies, providing expert guidance and operational support to drive ongoing quality improvement, strengthen patient safety and minimize regulatory risk across all Emory Healthcare facilities.
**Regulatory Compliance and Accreditation Support:**
1. Implement system-wide processes to ensure compliance with CMS, The Joint Commission, OSHA, state agencies and other applicable regulatory and accrediting bodies
2. Support Emory Healthcare facilities in preparing for inspections, audits, and surveys by coordinating mock surveys, facilitating readiness reviews, and ensuring corrective actions are implemented and sustained
3. Serve as a key point of contact to support regulatory activities, ensuring regulatory requirements are understood and applied consistently across all facilities
4. Assists sites interpret and operationalize requirements in alignment with health system policies
**Policy, Procedure and Program Implementation:**
1. Assists in the development and system-wide rollout of policies, procedures, and standard operating practices to ensure consistent application across all facilities
2. Partners with operational leaders and department managers to embed regulatory requirements into workflows, providing guidance and tools to support successful implementation
3. Supports the creation and sustainability of programs that integrate regulatory readiness into routine operations, reinforcing a proactive compliance culture
**Crisis and Incident Management:**
1. Deliver education and training programs to help leaders and frontline teams understand and implement regulatory standards in daily practice
2. Assists with the operational aspects of survey management, before, during and after the survey
3. Function as a regulatory resource and coach to all EHC teams across the system, reinforcing best practices and consistent understanding of regulatory requirements and expectations
**Monitoring and Reporting:**
1. Implement and maintain systems for tracking regulatory compliance, including dashboards, audit tools, and reporting templates
2. Provide regular updates and performance summaries to leadership, translating compliance data into actionable insights for operational leaders
3. Assist facilities with preparing documentation and evidence required for regulatory surveys and reviews, ensuring completeness and accessibility
**Crisis and Incident Management:**
1. Support regulatory response efforts during incidents and emergencies, ensuring documentation, communication, and reporting meet regulatory requirements
2. Serve as a health system regulatory lead during internal reviews of sentinel events, supporting root cause analysis and the implementation of corrective actions
3. Monitor and follow up on regulatory-related incidents to ensure action plans are implemented, sustained, and shared across the system to promote learning
Travel: Less than 10% of the time may be required
Work Type: On-site - Works in the office at a physical workplace, interacting with colleagues face-to-face
**Minimum Required Qualifications:**
+ Education - Master's Degree Public Health, Healthcare administration, Nursing, or a related field required
+ Experience -
+ Minimum of 8 - 10 years of experience in regulatory affairs, healthcare quality, or a related field, with at least 5 years in a leadership role within a large complex matrixed healthcare organization
+ Proven record of developing and implementing a system-wide continuous survey readiness program, with measurable improvements in compliance, survey outcomes, and organizational readiness
+ Direct experience working with CMS, The Joint Commission, DNV, OSHA, and other federal and state regulatory agencies
Knowledge, skills, and abilities (required):
+ Deep understanding of healthcare regulations, accreditation standards, and survey processes
+ Strong ability to interpret complex regulatory requirements and translate them into practical, sustainable operational strategies
+ Exceptional leadership, communication, and facilitation skills, with the ability to collaborate effectively across departments and disciplines
+ Proficient in the use of regulatory data, dashboards, and performance metrics to guide decision-making and improvement efforts
+ Ability to lead change, coach others, and foster a culture of continuous compliance and - Always Patient Ready - performance
+ Excellent communication, presentation, and interpersonal skills, with the ability to engage and coach teams at all levels of the organization
Preferred Qualifications Education
+ Master's Degree in Public Health, Healthcare administration, Nursing, or a related field required
+ Experience - 10 years minimum experience with at least 5 years in a management position
+ Experience - Clinical background preferred
PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
**JOIN OUR TEAM TODAY!** Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Healthcare Inc._
**Campus Location** _Atlanta, GA, 30345_
**Campus Location** _US-GA-Atlanta_
**Department** _EHI Office of Quality_
**Job Type** _Regular Full-Time_
**Job Number** _153460_
**Job Category** _Business Operations_
**Schedule** _8a-4:30p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $0.00/Hr._
**Hourly Midpoint** _USD $0.00/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$133k-221k yearly est. 60d+ ago
Corporate Director, Patient Financial Services
Emory Healthcare/Emory University 4.3
Corporate director job at Emory Healthcare
**Be inspired. Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources,ongoing mentorship and leadership programs for all types of jobs, and asupportive environment that enables you to reach new heights in your career
and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship and leadership programs
+ And more!
**Description**
**OVERVIEW:**
+ Oversees the key functions within Patient Financial Services for Emory Healthcare that pertain to the liquidation of the organizations accounts receivable, that includes but not limited to areas such as charge capture, coding and edit management, timely billing, account follow up and liquidation, denials management, staff training, reporting, cash processing and vendor management.
+ This position is responsible for helping to establish and meeting and exceeding specific metrics related to the above functions.
+ Will determine and establish the revenue cycle integration model and implementation for consolidating these functions across the clinical departments in efforts to build centralized support services.
+ Responsible for organizing and overseeing the work of staff who serve in reimbursement functions.
+ Effective management of a large complex budget is essential for this role.
+ This individual will be part of a $5+ Billion Net Revenue Enterprise and the ability to think strategically is required.
**MINIMUM QUALIFICATIONS:**
+ Bachelor's degree required in related field or healthcare preferred.
+ Master's degree preferred.
+ At least 7-10 years experience in a very large complex organization with revenue cycle functions, preferably in both the shared service and clinical department environments.
+ Demonstrated understanding in how to manage resources across an organization to make an enterprise-wide impact and ability to work effectively in a matrix driven environment.
+ This position requires interaction with all levels of leadership including key physician leaders.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Healthcare Inc._
**Campus Location** _Atlanta, GA, 30345_
**Campus Location** _US-GA-Atlanta_
**Department** _EHI Rev Cycle Administration_
**Job Type** _Regular Full-Time_
**Job Number** _156820_
**Job Category** _Revenue Cycle & Managed Care_
**Schedule** _9a-5:30p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $0.00/Hr._
**Hourly Midpoint** _USD $0.00/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$133k-221k yearly est. 60d+ ago
Director Financial Operations
Children's Healthcare of Atlanta 4.6
Atlanta, GA jobs
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time
5:00 PM
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
Directs the day-to-day financial functions in accordance with Children's policies. This position, in conjunction with the Corporate Finance Department, is responsible for the campus' financial performance and accuracy of financial reporting. Works closely with the Corporate Finance Department and the campus leadership team in developing, implementing and monitoring the annual operating and capital budgets and business plans. Identifies and implements opportunities to improve financial operations and performance. Oversees compliance with current Federal, State, and Local standards, guidelines and regulations that govern the healthcare system.
Experience
* A minimum of 7 years of experience managing overall financial systems in a progressive healthcare system
* Must possess technical competence in healthcare financial management, with experience in revenue cycle, regulatory compliance, budgeting, reimbursement, patient accounts and managed care
Preferred Qualifications
* Master's degree and/or CPA, CPAM or FHFMA certifications
* Technical knowledge on reimbursement issues, especially Medicaid and managed care
Education
* A Bachelor's degree in business, accounting, or finance
Certification Summary
* No professional certifications required
Knowledge, Skills, and Abilities
* Must possess excellent communication, organization, and interpersonal skills as well as aptitude for conflict resolution, problem-solving and staff development
* Demonstrated ability to develop strong, collaborative relationships
* Demonstrates the following skills in accomplishing job duties and responsibilities
* Personal organization and time management
* Human relations and teamwork
* Personal adaptability
* Personal motivation
* Listening
Job Responsibilities
* Financial Operations Management - The Director, Financial Operations is the senior financial professional on the campus and functions as the key financial resource to the campus management team. Responsible for reviewing, analyzing, and interpreting the results of operations while working with senior staff to achieve targeted results. Works with campus and health system leaders to meet department, campus and health system financial goals and identifies, develops, and implements opportunities to improve financial performance.
* Operational Budgeting - Coordinates the campus annual budget (operating and capital) process. Provides direction on how to utilize tools and set budgets. Reviews and approves the initial budget submission for the facility. Serves as an advocate for the budget and first point of contact for Corporate after initial submission. Works with Corporate Finance to finalize the budget.
* Capital Budgeting - Works within established process and guidelines to achieve campus specific target, including but not limited to reviewing all non-threshold and threshold requests and conducting meetings as necessary to identify items to budget. Business Planning - Coordinates the development of financial pro formas, financial feasibility studies and business plans with department directors by providing input, guidance, and validation. Responsible for driving approval of the proforma after data gathering and initial development phase. Assists in operational execution of approved plans.
* Operations - Communicates with the health system and campus leadership regarding the status of current operations and status of meeting the goals. Determines how to prevent or sustain the financial impact of key operational changes. Works with department or practice leaders with contracts, revenue cycle issues, budgets, and business plans. Monitors the use of spending policy, restricted funds, and grants. Conducts monthly or periodic reviews with appropriate leaders regarding current year actual versus the plan and other business issues. Monitors compliance with the terms of the managed care agreements. Supports decision making of daily operational changes that may impact financials.
* Attends select medical staff meetings and develops relationships with members of the medical staff. Works with the medical staff and medical management staff on utilization review issues. Identifies and monitors physician utilization trends.
* Revenue Cycle - Provides oversight of Revenue reconciliation and CDM changes. Work with Corporate finance to develop strategies/alternatives to keep bottom line whole.
* Financial Analysis - Works with clinical leaders to perform forecasting. Reviews and helps prioritize requests for financial analysis or reports. If urgent need, initiate data request to appropriate data source.
* Financial Education - Provides financial education (key business policies, processes, and guidelines of Children's) at facility level meetings (i.e., CAL).
Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1575 Northeast Expy NE
Job Family
Director/Senior Director
Where you matter as much as the work you do Emory Healthcare is an academic medical center with a high acuity patient population. Our pharmacy staff work side by side with our fellow health care providers creating an interdisciplinary team approach to patient care. The Pharmacy at Emory's goal is to provide patient- and-family centered medication management to the patients we serve and defining a new standard of care for humankind.
Join Emory Healthcare (EHC) if you're looking for an opportunity with one of the nation's leading Atlanta hospitals in cardiology and heart surgery, cancer, neurology, and more! EHC is where those around you are dedicated to the power of teamwork, fostering an environment where you can learn, grow, and innovate with similarly passionate professionals. Work with us to improve the quality of life throughout Georgia through partnerships with the U.S. Centers for Disease Control and Prevention, Georgia Institute of Technology, and other organizations and make a bigger, greater impact than you ever thought possible.
Description
This position will collaborate with pharmacy leadership across the Emory Healthcare system to provide support and guidance regarding TJC, EPA, USP, DEA, GDNA, and GA Board of Pharmacy rules and standards. The Corp Director will serve as a regulatory and compliance resource for the provision of pharmaceutical services at the system level and build effective relationships with other healthcare professionals and departments within the system.
* Additionally, acts as the Drug Diversion Officer to provide oversight and direction for the medication diversion surveillance program, support and serve as a permanent member of the Drug Diversion Prevention and Intervention Committee, and collaborate with local Drug Diversion Response Team members.
* Facilitates proactive and for-cause audits. Identifies and supports implementation of best practices and trends in the pharmaceutical industry related to controlled substances and opioid stewardship. Assures that departmental policies related to regulatory processes are current and accurate.
* Supports the development and implementation of organizational policies and procedures which ensure compliance with regulatory standards related to medication management practices. Monitors and evaluates the effectiveness of current processes, systems, and care delivery and recommend changes for improvement. Assists with the development and implementation of key pharmaceutical contracts related to compliance. Participates in continuous improvement, education, and planning activities.
* Prepares financial/operational/clinical/quality analysis materials for departmental and institutional strategic planning and process improvement. Participates in administrative staff meetings and attends other meetings as assigned.
KNOWLEDGE, SKILLS and ABILITIES:
* Ability to collate and lead multidisciplinary teams, with a strong emphasis on system collaboration and goal setting. Ability to persuade, negotiate or influence others on key initiatives. Strong project management skills. Organizes and prioritizes time and resources to manage efficiency and appropriately delegate.
* Hold self and others accountable to policy, standards, commitments, and provide timely follow through on questions and concerns. Knowledge of laws, rules, and standards that affect hospital pharmacy operations. Experience interfacing with regulators or regulatory bodies.
* Model desired behaviors and encouraging the behaviors in others and to create an environment where it is safe for everyone to talk about real and potential organization vulnerabilities and failures without fear of retaliation.
* Strong verbal and written communication skills, ability to interact with other members of the healthcare team and with pharmacy leadership. Ability to communicate with a diverse range of individuals. Ability to adapt to an ever changing business environment and priorities.
* Demonstrated customer service skills. Demonstrated accuracy and timeliness in a work setting.
MINIMUM QUALIFICATIONS:
* Minimum of seven (7) years progressively responsible related work experience to ensure familiarity with the regulatory and compliance aspects of a hospital pharmacy; required (Residency training years may count toward these years).
* Minimum of three (3) years managing pharmacy services; required. Managerial experience in an academic medical teaching health system or a large community teaching hospital pharmacy environment; preferred.
* Doctor of Pharmacy degree from an accredited School of Pharmacy or Bachelors of Science in Pharmacy with 10 years or greater in pharmacy management; required. Additional advanced degree (MBA, MS, MPH); preferred.
* Current Georgia Pharmacy License or reciprocation eligibility for licensure in Georgia. Advanced Pharmacy Residency Training; preferred. PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$78k-123k yearly est. Auto-Apply 10d ago
Corporate Director, Compliance Auditor
Emory Healthcare 4.3
Corporate director job at Emory Healthcare
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, and leadership programs
* And more
Work Location: Atlanta, GA
Description
* The CorporateDirector Compliance Auditor - Healthcare Provider provides expert leadership in evaluating and strengthening the organization's compliance program across clinical, billing, privacy, and operational domains.
* This role leads complex, risk-based compliance audits to ensure adherence to federal and state healthcare regulations and guidance from Healthcare Compliance Association, HHS-OIG, CMS, and other regulatory agencies.
* The position serves as a strategic advisor to executive leadership, clinical leaders, and the Compliance Committee.
* Strategic & Leadership
* Lead the development and execution of the annual healthcare compliance audit and monitoring plan based on enterprise risk assessments
* Advise the Chief Compliance Officer, Compliance Committee, and executive leadership on regulatory risk exposure, audit findings, and remediation priorities
* Provide mentorship and technical oversight to compliance auditors, analysts, or coders, as applicable
* Prepare and present executive and Board-level audit reports and trend analyses
* Healthcare Compliance Auditing
* Lead and perform audits to assess the design and effectiveness of internal controls, policies, and compliance safeguards in high-risk areas identified in the risk assessment
* Identify root causes, systemic risks, and potential overpayment exposure
* Ensure audit workpapers meet legal defensibility and regulatory standards
* Regulatory & Enforcement Support
* Support internal investigations related to potential fraud, waste, abuse, or regulatory noncompliance
* Assist with government audits, payer audits, RAC audits, and regulatory examinations.
* Support overpayment identification, quantification, and repayment in coordination with Legal and Finance Corrective Action & Continuous Improvement
* Oversee development and implementation of corrective action plans (CAPs)
* Validate remediation through follow-up audits and ongoing monitoring
* Enhance continuous monitoring tools, dashboards, and audit methodologies
* Partner with operational leaders to improve documentation, controls, and compliance culture
* Additional Duties as Assigned
* Travel: Travel to Emory Affiliated locations as required
* Work Type: Hybrid employee - splits time between working remotely and working in the office
REQUIRED MINIMUM QUALIFICATIONS:
* Education: Bachelor's degree in Healthcare Administration, Nursing, Health Information Management, Accounting, Finance, or related field
* Experience: 7years of progressive experience in healthcare compliance auditing, internal audit, or regulatory compliance
Knowledge, Skills & Abilities (required):
* Medicare and Medicaid billing rules
* Clinical documentation and coding standards
* HIPAA Privacy and Security Rules
* Physician compensation and contracting requirements
* Proven experience conducting risk-based compliance audits in a provider environment
* Excellent ability to communicate complex compliance issues to clinical leaders and executives
Competencies:
* Deep healthcare regulatory expertise
* Clinical and operational acumen
* Executive presence and judgment
* Independence and objectivity
* Advanced analytical and investigative skills
* Ability to influence clinicians and administrators
Preferred Qualifications
* Education: Master's degree (MHA, MBA, MSN, JD, or related)
* Experience: in hospital systems, academic medical centers, or multi-site provider organizations. Familiarity with EHR systems, revenue cycle workflows, and clinical operations
* Experience supporting OIG audits, DOJ inquiries, CMS surveys, or payer investigations
* Certification: Professional certifications strongly preferred:
* CHC, CHPC, CHC-F
* CIA, CPA, CFE
* RHIA, RHIT, CCS, CPC
Reporting Relationship: Reports to the Chief Compliance Officer or VP, Compliance & Integrity
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Leave and Accommodations.
PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.
**Where you matter as much as the work you** **do** Emory Healthcare is an academic medical center with a high acuity patient population. Our pharmacy staff work side by side with our fellow health care providers creating an interdisciplinary team approach to patient care. The Pharmacy at Emory's goal is to provide patient- and-family centered medication management to the patients we serve and defining a new standard of care for humankind.
Join **Emory Healthcare (EHC)** if you're looking for an opportunity with one of the nation's leading Atlanta hospitals in cardiology and heart surgery, cancer, neurology, and more! **EHC** is where those around you are dedicated to the power of teamwork, fostering an environment where you can learn, grow, and innovate with similarly passionate professionals. Work with us to improve the quality of life throughout Georgia through partnerships with the U.S. Centers for Disease Control and Prevention, Georgia Institute of Technology, and other organizations and make a bigger, greater impact than you ever thought possible.
**Description**
This position will collaborate with pharmacy leadership across the Emory Healthcare system to provide support and guidance regarding TJC, EPA, USP, DEA, GDNA, and GA Board of Pharmacy rules and standards. The Corp Director will serve as a regulatory and compliance resource for the provision of pharmaceutical services at the system level and build effective relationships with other healthcare professionals and departments within the system.
+ Additionally, acts as the Drug Diversion Officer to provide oversight and direction for the medication diversion surveillance program, support and serve as a permanent member of the Drug Diversion Prevention and Intervention Committee, and collaborate with local Drug Diversion Response Team members.
+ Facilitates proactive and for-cause audits. Identifies and supports implementation of best practices and trends in the pharmaceutical industry related to controlled substances and opioid stewardship. Assures that departmental policies related to regulatory processes are current and accurate.
+ Supports the development and implementation of organizational policies and procedures which ensure compliance with regulatory standards related to medication management practices. Monitors and evaluates the effectiveness of current processes, systems, and care delivery and recommend changes for improvement. Assists with the development and implementation of key pharmaceutical contracts related to compliance. Participates in continuous improvement, education, and planning activities.
+ Prepares financial/operational/clinical/quality analysis materials for departmental and institutional strategic planning and process improvement. Participates in administrative staff meetings and attends other meetings as assigned.
KNOWLEDGE, SKILLS and ABILITIES:
+ Ability to collate and lead multidisciplinary teams, with a strong emphasis on system collaboration and goal setting. Ability to persuade, negotiate or influence others on key initiatives. Strong project management skills. Organizes and prioritizes time and resources to manage efficiency and appropriately delegate.
+ Hold self and others accountable to policy, standards, commitments, and provide timely follow through on questions and concerns. Knowledge of laws, rules, and standards that affect hospital pharmacy operations. Experience interfacing with regulators or regulatory bodies.
+ Model desired behaviors and encouraging the behaviors in others and to create an environment where it is safe for everyone to talk about real and potential organization vulnerabilities and failures without fear of retaliation.
+ Strong verbal and written communication skills, ability to interact with other members of the healthcare team and with pharmacy leadership. Ability to communicate with a diverse range of individuals. Ability to adapt to an ever changing business environment and priorities.
+ Demonstrated customer service skills. Demonstrated accuracy and timeliness in a work setting.
MINIMUM QUALIFICATIONS:
+ Minimum of seven (7) years progressively responsible related work experience to ensure familiarity with the regulatory and compliance aspects of a hospital pharmacy; required (Residency training years may count toward these years).
+ Minimum of three (3) years managing pharmacy services; required. Managerial experience in an academic medical teaching health system or a large community teaching hospital pharmacy environment; preferred.
+ Doctor of Pharmacy degree from an accredited School of Pharmacy or Bachelors of Science in Pharmacy with 10 years or greater in pharmacy management; required. Additional advanced degree (MBA, MS, MPH); preferred.
+ Current Georgia Pharmacy License or reciprocation eligibility for licensure in Georgia. Advanced Pharmacy Residency Training; preferred.PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Healthcare Inc._
**Campus Location** _Atlanta, GA, 30345_
**Campus Location** _US-GA-Atlanta_
**Department** _EHI Pharmacy Services_
**Job Type** _Regular Full-Time_
**Job Number** _157311_
**Job Category** _Pharmacy_
**Schedule** _8:30a-5p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $0.00/Hr._
**Hourly Midpoint** _USD $0.00/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$78k-123k yearly est. 10d ago
Corporate Director, Compliance Auditor
Emory Healthcare/Emory University 4.3
Corporate director job at Emory Healthcare
**Be inspired. Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Work Location:** Atlanta, GA
**Description**
+ The CorporateDirector Compliance Auditor - Healthcare Provider provides expert leadership in evaluating and strengthening the organization's compliance program across clinical, billing, privacy, and operational domains.
+ This role leads complex, risk-based compliance audits to ensure adherence to federal and state healthcare regulations and guidance from Healthcare Compliance Association, HHS-OIG, CMS, and other regulatory agencies.
+ The position serves as a strategic advisor to executive leadership, clinical leaders, and the Compliance Committee.
+ **Strategic & Leadership**
+ Lead the development and execution of the annual healthcare compliance audit and monitoring plan based on enterprise risk assessments
+ Advise the Chief Compliance Officer, Compliance Committee, and executive leadership on regulatory risk exposure, audit findings, and remediation priorities
+ Provide mentorship and technical oversight to compliance auditors, analysts, or coders, as applicable
+ Prepare and present executive and Board-level audit reports and trend analyses
+ **Healthcare Compliance Auditing**
+ Lead and perform audits to assess the design and effectiveness of internal controls, policies, and compliance safeguards in high-risk areas identified in the risk assessment
+ Identify root causes, systemic risks, and potential overpayment exposure
+ Ensure audit workpapers meet legal defensibility and regulatory standards
+ **Regulatory & Enforcement Support**
+ Support internal investigations related to potential fraud, waste, abuse, or regulatory noncompliance
+ Assist with government audits, payer audits, RAC audits, and regulatory examinations.
+ Support overpayment identification, quantification, and repayment in coordination with Legal and Finance Corrective Action & Continuous Improvement
+ Oversee development and implementation of corrective action plans (CAPs)
+ Validate remediation through follow-up audits and ongoing monitoring
+ Enhance continuous monitoring tools, dashboards, and audit methodologies
+ Partner with operational leaders to improve documentation, controls, and compliance culture
+ Additional Duties as Assigned
+ Travel: Travel to Emory Affiliated locations as required
+ Work Type: Hybrid employee - splits time between working remotely and working in the office
**REQUIRED MINIMUM QUALIFICATIONS:**
+ Education: Bachelor's degree in Healthcare Administration, Nursing, Health Information Management, Accounting, Finance, or related field
+ Experience: 7years of progressive experience in healthcare compliance auditing, internal audit, or regulatory compliance
Knowledge, Skills & Abilities (required):
+ Medicare and Medicaid billing rules
+ Clinical documentation and coding standards
+ HIPAA Privacy and Security Rules
+ Physician compensation and contracting requirements
+ Proven experience conducting risk-based compliance audits in a provider environment
+ Excellent ability to communicate complex compliance issues to clinical leaders and executives
Competencies:
+ Deep healthcare regulatory expertise
+ Clinical and operational acumen
+ Executive presence and judgment
+ Independence and objectivity
+ Advanced analytical and investigative skills
+ Ability to influence clinicians and administrators
Preferred Qualifications
+ Education: Master's degree (MHA, MBA, MSN, JD, or related)
+ Experience: in hospital systems, academic medical centers, or multi-site provider organizations. Familiarity with EHR systems, revenue cycle workflows, and clinical operations
+ Experience supporting OIG audits, DOJ inquiries, CMS surveys, or payer investigations
+ Certification: Professional certifications strongly preferred:
+ CHC, CHPC, CHC-F
+ CIA, CPA, CFE
+ RHIA, RHIT, CCS, CPC
Reporting Relationship: Reports to the Chief Compliance Officer or VP, Compliance & Integrity
**JOIN OUR TEAM TODAY!** Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
**Additional Details**
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
**ACCOMMODATIONS:** EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Leave and Accommodations.
**PHYSICAL REQUIREMENTS:** (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.
**ENVIRONMENTAL FACTORS:** Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Healthcare Inc._
**Campus Location** _Atlanta, GA, 30345_
**Campus Location** _US-GA-Atlanta_
**Department** _EHI Office of Compliance_
**Job Type** _Regular Full-Time_
**Job Number** _159432_
**Job Category** _Business Operations_
**Schedule** _8a-4:30p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $0.00/Hr._
**Hourly Midpoint** _USD $0.00/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
$78k-123k yearly est. 3d ago
Deputy Chief Operating Officer - The Task Force for Global Health
Emory Healthcare/Emory University 4.3
Corporate director job at Emory Healthcare
**Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
**Description**
The Deputy Chief Operating Officer is an executive position within The Task Force for Global Health (Task Force). Reporting to the Chief Operating Officer of the Task Force for Global Health, the DCOO provides business and operational support to the organization and its programs. The DCOO serves as acting COO in the absence of the COO. The DCOO works with the COO to define and implement the operational vision and business strategy of The Task Force. Develops organizational objectives that align with the business strategy, specifically in the areas of compliance, IT, Finance, HR, communications, development, travel, and facility services. Working closely with the Task Force's Global Security Director, the DCOO takes the lead internally on safety and security for staff. Plans, develops, and implements organization-wide solutions for improved business processes, including identifying organization-wide systems to support operations. Ensures business operations and processes support compliance requirements across the project/program's portfolio. Is responsible for the development and implementation of change management plans. Participate fully as a member of The Task Force for Global Health by contributing, assisting, and participating in projects, activities, and initiatives as requested by management. The DCOO may be a member of The Task Force's Executive Team and may serve as an Officer of the Board of Directors for The Task Force. May supervise staff. Performs other duties, as required.
KEY RESPONSIBILITIES:
The Deputy Chief Operating Officer (DCOO) partners with the COO to drive strategic and operational priorities, overseeing business planning, funding portfolio management, and cross-functional initiatives that enhance efficiency and compliance. This role also leads Duty of Care efforts, manages organizational risk, and ensures alignment across departments through effective change management, vendor oversight, and policy implementation.
Business Strategy:
+ Partners with the COO to shape and execute the Task Force's strategic and operational vision.
+ Aligns organizational objectives with the overall business strategy and leads the development of short- and long-term goals.
+ Manages cross-functional strategic projects to ensure alignment with organizational priorities and timely execution.
Funding Portfolio:
+ Leads Task Force-wide funding portfolio management, ensuring compliance with donor grant and contract requirements.
+ Maintains systems to track funding activities and support donor obligations.
+ Collaborates with the CFO to identify financial compliance risks and define system and process improvements.
+ Provides operational support in partnership with program and executive leadership.
+ Duty of Care:
+ Oversees Duty of Care responsibilities in coordination with Global Security and HR.
+ Monitors daily security updates from OSAC and Healix and ensures staff and consultant travel are registered appropriately.
+ Coordinates annual safety and security training and communicates policy updates.
+ Maintains exclusion lists and emergency phone trees to support compliance and preparedness.
Operational Effectiveness/Change Management:
+ Leads initiatives to improve operational efficiency through scalable, repeatable solutions.
+ Drives change management efforts to support cross-organizational improvements.
+ Strengthens contract and vendor management practices, including oversight of RFPs and enterprise-wide compliance training.
+ Ensures risk monitoring and policy adherence.
+ Coordinates compliance-related projects, ensuring business requirements are integrated into systems and workflows
+ TRAVEL:
+ 5% international and domestic travel
MINIMUM QUALIFICATIONS:
+ Master's degree in public health, social sciences, public administration, or a related field and ten years of related experience, which includes seven years at a management level, or equivalent combination of education, experience, and training.
PREFERRED QUALIFICATIONS:
+ Minimum 10 years of program management experience in international public health, including 2-5 years overseeing global safety and security in an NGO setting.
+ Proven ability to manage large budgets and donor-funded programs, with strong grant management experience.
+ Demonstrated success in business development within similar organizations.
+ Strong strategic, analytical, and organizational skills; able to multitask and work independently.
+ Excellent interpersonal and relationship-building skills, especially with senior officials and partners.
+ Experience collaborating with federal agencies (e.g., CDC), Ministries of Health, NGOs, foundations, and private donors.
+ Effective team leadership and management experience.
NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD).
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services ataccessibility@emory.eduor call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
**Connect With Us!**
Connect with us for general consideration!
**Job Number** _158045_
**Job Type** _Regular Full-Time_
**Division** _Affiliated Organizations_
**Department** _Task Force for Global Health_
**Job Category** _Executive Leadership_
**Campus Location (For Posting) : Location** _US-GA-Decatur_
**_Location : Name_** _Task Force for Global Health_
**Remote Work Classification** _Primarily On Campus_
**Health and Safety Information** _Not Applicable_
$98k-156k yearly est. 36d ago
Sr Manager, Patient Access Ops
Emory Healthcare 4.3
Corporate director job at Emory Healthcare
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, and leadership programs
* And more
Description
OVERVIEW:
* Responsible for oversight and management of clinical access operations.
* Analyzes and plans organizational systems and processes and makes recommendations for improvements in patient access.
* Leads the implementation of solutions.
* Leads activities related to operational analysis, financial analysis, and/or process improvement initiatives.
* Provides direct operational oversight, financial leadership, critical thinking, strategy development, and accountability for the daily execution of patient access operations.
* Recognizes and implements solutions in an effort to rectify patient access to care deficiencies, applies PASS principles and methodologies.
* Proactively manages physician scheduling to reduce patient appointment wait time and improve patient access throughout.
* Assure visit types are optimized and followed.
* Assure all appoint slots are utilized appropriately.
* Manage overbooks appropriately to minimize impact on scheduled patients.
* Assure physician schedules contain 210 minutes sessions and do not deviate from PASS standards.
* Maintain knowledge base of outpatient scheduling requirements and procedures.
* Implements PASS initiatives at a system-wide level.
* Work directly with physicians to improve patient access to care.
* Managers staff and employee performance.
* Plans, assigns and directs work.
* Provides ongoing performance feedback, addresses problems, orients and trains new employees and resolves human resource related issues.
* Collaborates closely with call center manager to ensure continuous open communication about clinical operations that affect the call center operations.
* Communicates and coordinates between PASS and Clinical section to support the implementation of operational changes and new initiatives that will improve the patient experience and achieve project goals.
* Interprets, ensures and facilitates information exchange to Sections and promotes open communication with Section staff.
* Analyzes and prepares appropriate response and action to problems as they are identified.
* Reports issues to section administrators and PASS leadership as identified.
* Collaborates with all team members to promote compliance with The Emory Clinic patient scheduling procedures, and establish uniform application of policy.
* Proactively manages access scorecard, including 3rd next, No-show, room utilization, and appointment utilization, and identifies trends.
* Works with the section administrators to develop and implement action plan to address trends as appropriate.
* Monitor and act on the master scheduling audit tool (bumps/cancels/sign-offs on scheduling changes, etc.
* Monitor and act on the appointment utilization capacity report.
* Monitor and act on physician clinical commitment.
* Monitor and act on Press Ganey scores and drivers.
* Create and compile management reports as requested.
* Lead and direct new system module review and implementation.
* Implement and monitor department budget to ensure compliance with fiscal requirements.
* Plans, administers and monitors the operations and personnel budgets.
* Regularly reviews year to date expenditures and implements corrective action as necessary.
* Keep current on insurance regulations, managed care contracts billing regulations, coding and fee schedules.
* Ensure assigned staff understand insurance regulations, coding and fee schedules.
* Performs other related duties as required.
MINIMUM QUALIFICATIONS:
Education:
* Bachelor's degree in business administration, finance, healthcare administration or related field.
Experience:
* Four years of experience in healthcare operations required, preferably in patient access.
* Minimum requirement of 2 years supervisory/manager experience.
* An equivalent combination of relevant experience and two years of supervisory/managerial experience may be considered in lieu of a degree.
Knowledge, Skills, and Abilities:
* Demonstrated skills in critical thinking and innovative problem solving.
* Demonstrated strength in customer service skills for internal and external customers.
* Demonstrated skills in human relations, time management, oral and written communications.
* Demonstrated computer skills.
Preferred Qualifications:
* Master's degree preferred.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$85k-125k yearly est. Auto-Apply 10d ago
Sr Manager, Revenue Cycle Ops
Emory Healthcare 4.3
Corporate director job at Emory Healthcare
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, and leadership programs
* And more
Work Location: Atlanta, GA
Description
OVERVIEW:
* Collaborates with peers to address trends or root causes for issues and implements education programs and tactics for staff and physicians to solve revenue cycle and compliance problems.
* Oversees assigned revenue cycle functions including financial clearance, charge capture, billing, coding, denials, and customer service.
* Manages revenue cycle resources using workload standard and performance expectations.
* Participates on Clinic-wide or Emory Healthcare wide revenue cycle initiatives.
* Participates in developing departmental goals and objectives.
* Meets with other staff members to discuss progress and to develop future courses of action.
* Keeps abreast of all regulations and standards that apply to billing and collections; monitors compliance with regulatory agencies and third party payers; determines impact of changes.
* Interprets policies.
* Communicates policy and procedure changes to staff.
* Supervises staff and manages employee performance.
* Provides on-going performance feedback, addresses problems, determines staffing needs, interviews and hires staff, orients and trains employees, verifies competency and identifies and suggests ways to develop skills.
* Establishes departmental standards of customer service to ensure activities related to the collection of patient accounts are handled in a courteous and professional manner.
* Works with supervisor to formulate plan for professional development.
* Attends educational in-services as appropriate.
* Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
* Initiates revenue cycle impact studies as clinic specialties consider business or program development strategies.
* Provides revenue cycle performance analyses to explain variances and develops implementation strategies to provide solutions to unfavorable variances.
* Provides summary analysis of revenue cycle performance for assigned areas of responsibility, and other forums designed to report on found issues, solutions initiated by this position and specific activities assigned to execute improvements.
MINIMUM QUALIFICATIONS:
* Bachelors Degree in healthcare or a related field with six (6) years healthcare experience or four (4) years revenue cycle experience with coding certification, two (2) of which must be supervisory OR any combination of equivalent education and experience.
* Demonstrated understanding in how to manage resources across an organization impact in multiple clinic specialties (shared resources).
* Experience with ambulatory care environments and ability to translate and embed standard operating procedures and process into the clinical environment where appropriate.
* RHIA, RHIT, CPC, CCS, or CHDA certification preferred.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$85k-125k yearly est. Auto-Apply 51d ago
Sr Manager, Operations
Emory Healthcare 4.3
Corporate director job at Emory Healthcare
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, and leadership programs
* And more
Description
Overview:
* Responsible for managing the day to day operations of a defined area within a Section of The Emory Clinic.
* Plans and coordinates the activities of staff within the section to meet operational standards of the organization.
* Manages section resources in line with budget.
* Ensures compliance with policies, procedures and regulatory guidelines.
* Handles operational issues as they arise and works with Section leadership to resolve problems as needed.
* Accountable for activities that will enhance operational efficiencies, improve patient satisfaction and result in cost effective healthcare solutions.
* Evaluates the daily operations to ensurethe Section is providing quality patient care and maximizing patient flow.
* Supports the achievement of Section performance targets and financial goals.
* Equipment and Supplies: Develops procedures for purchasing medical and office supplies and capital equipment necessary for the practice.
* Establishes and maintains an inventory system to ensure adequate levels of supplies and equipment.
* Establishes and administers a maintenance program for all office and medical equipment for timely repairs and proper functioning.
* Purchases, receives and authorizes for payment all equipment and supplies necessary for the efficient running of the section.
* Meets with vendors, evaluates their products, and directs the purchase of all capital equipment for the unit.
* Assures that all equipment repairs and maintenance are made in a timely manner.
* Financial/Budgeting: Collaborates with Finance to incorporate financial management responsibilities into the roles of the clinic operations staff including budgeting, inventory monitoring and control, and purchasing.
* Works with Patient Financial Serces to manage operations related to billing, reimbursement opportunities, revenue cycle management, payment variances, etc.
* Responsible for profitability and managing within the budget established.
* Responsible for sustaining and contributing to the growth of assigned Section.
* Responsible for materials management for assigned Section.
* Assures accuracy of payroll records.
* Management/Supervision: Manages day to day clinic operations for assigned Section, including medical records, scheduling, and registration functions.
* Implements, monitors and helps develop policies and procedures to ensure compliance with regulations applicable to management the section.
* Supervises staff and manages employee performance.
* Provides on-going performance feedback, addresses problems and takes corrective or disciplinary action as needed, orients and trains employees, verifies and documents competency and identifies and suggests ways to develop skills.
* Monitors workflow.
* Meets with other staff members to discuss progress and to develop future courses of action.
* Performs periodic audits, surveys, and organizational assessments.
* Resolves operations issues and implements activities that will enhance operation efficiency.
* Establishes and enforces safety policies and procedures, OSHA regulations, and employee health surveillance program.
* Analyzes and acts on reports generated by the business office and makes changes in management practice as necessary.
* Monitors all internal systems and makes changes in controls as necessary.
* Collaborates with Quality Management to facilitate development, implementation, and monitoring of continuous quality improvement initiatives.
* Develops marketing plans, satisfaction surveys and staffing plans.
* Oversees Satellite location staffing; reconciles charge slips including the return of charge slips from satellites.
* Patient Care and Advocacy: Evaluates daily operations to ensure the Section is providing quality patient care.
* Communicates with patients, their families and/or physician as requested or needed.
* Implements initiatives to improve patient satisfaction.
* Collaborates with administrative, business, and clinical staff to improve the system by which physicians' orders for patient therapies, treatments, procedures, and referrals to specialists are appropriately implemented and documented.
* Collaborates with Physician and nursing staff to develop and implement a telephone triage system to ensure appropriate patient contact and treatment and consistency of practice.
* Assists in liaison capacity with physicians, nurses and other personnel in accomplishing proper and efficient performance of patient evaluation and diagnosis.
* Professional Development: Works with manager to formulate plan for professional development.
* Attends educational in-services as appropriate.
* Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
* Reporting/Data Management: Accountable for collecting, organizing and analyzing data in addition to generating and providing accurate and complete reports for management and/or regulatory agencies.
* Develops and prepares operational and statistical reports for management and regulatory agencies.
* Collaborates with appropriate staff to assess information system needs and to facilitate the development of an electronic medical record.
* Institutes clinical staff training in use of available information systems.
* Integrates TEC and EHC information system projects to facilitate the provision of patient care, efficient use of clinical resources, and compliance with managed care contractual obligations.
* Tracks operational metrics to support fact-based decision making and Process Improvement activities.
* Staff Resource: Coordinates, participates and assists with in-service education in section.
* Institutes staff training and education programs to promote professional development, ensure consistency in nursing practice, and compliance with JCAHO, safety, and infection control policies.
* Serves on and participates in relevant clinic-wide standing and special project committees.
* Collaborates with other clinical departments to improve clinical operations and communications within The Emory Clinic.
* Schedules and attend meetings as needed. MINIMUM QUALIFICATIONS:
* Bachelors degree in business administration, finance, healthcare administration or related field required.
* Masters degree preferred.
* 3 years healthcare related experience required, preferably in an ambulatory setting.
* Minimum requirement of 2 years supervisory/manager experience.
* Other equivalent combination of relevant education and/or experience may be considered.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$85k-125k yearly est. Auto-Apply 60d+ ago
Senior Director, Clinical Trials- Winship Cancer Institute
Emory Healthcare/Emory University 4.3
Corporate director job at Emory Healthcare
**Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
**Description**
**About Winship Cancer Institute of Emory University**
Dedicated to discovering cures for cancer and inspiring hope, Winship Cancer Institute of Emory University is Georgia's only National Cancer Institute-designated Comprehensive Cancer Center, a prestigious distinction given to the top tier of cancer centers nationwide for making breakthroughs against cancer. Winship is researching, developing, teaching, and providing novel and highly effective ways to prevent, detect, diagnose, treat, and survive cancer. Cancer care at Winship includes leading cancer specialists collaborating across disciplines to tailor treatment plans to each patient's needs and type of cancer; innovative therapies and clinical trials; comprehensive patient and family support services; and a personalized care experience aimed at easing the burden of cancer. Winship is Where Science Becomes Hope . For more information, visit winshipcancer.emory.edu.
**Winship is seeking qualified candidates for the Senior Director, Clinical Trials position.** **Position details are as follows:**
JOB DESCRIPTION:
+ The Senior Director of Clinical Trials for the Winship Cancer Institute (Winship) provides expertise and strategic direction for the Clinical Trials Office (CTO) to include the National Cancer Institute (NCI)-designated Clinical Protocol and Data Management operations.
+ Provides expertise and direction for all aspects of cancer-specific clinical research supported by the CTO.
+ Develops and maintains the Winship clinical trials infrastructure providing optimal support to the clinical research community for all cancer-specific clinical trials.
+ Ensures all institutional, local, state, and Federal Regulations, Good Clinical Practice (GCPs), ICH, and IRB requirements are met and that all research programs within Winship are structured and supported to meet these expectations and requirements with a concentrated focus on increasing clinical trial accrual to meet the needs of the Winship catchment area.
+ Oversees a team of highly skilled and efficient clinical research staff and leaders charged with upholding the same expectations and requirements including continued focus on increasing efficiencies, improving quality control, and providing robust training and education programming.
+ Has responsibility for the strategic planning, organization, and oversight of the Winship CTO including the development of strategies for patient recruitment, compliance, performance and quality improvement, operational efficiency, and employee engagement.
+ Identifies operational parameters and requirements established by local, state & federal laws, and participates in the formulation of general operating policies; implements policy and develops appropriate procedures for all Winship sites, affiliate and Network sites.
+ Integrates the CTO management team to promote more efficient and effective clinical research operations.
+ Provides leadership and guidance for day-to-day activities of the CTO.
+ Serves as an expert liaison to investigators and disease working group members to advance the quality and efficiency of clinical research.
+ Provides expertise, guidance, and oversight to the operational units within the CTO (clinical, regulatory, protocol review and monitoring, data safety monitoring, quality, training, information systems, etc.).
+ In partnership with Winship leadership, oversees the fiscal control activities for the CTO; has oversight of the development and maintenance of budgets, long-range financial and business planning, management of metrics to measure the ongoing status of the unit, and monthly operating reports.
+ In partnership with Winship leadership, creates and implements a comprehensive people strategy that defines roles and responsibilities, success measures, employee development, growth, and engagement.
+ Interacts with pharmaceutical and clinical research organization leaders to promote the Winship CTO and gain access to appropriate clinical trials; interacts with faculty, staff, and other cancer-related organizations to raise awareness of clinical trial offerings. Organize and run meetings with stakeholders (disease working group leaders, CTO management team, CTO staff meetings, attend leadership meetings with clinical research leadership, accrual oversight committees and organize yearly retreat to define metrics and targets for the following year).
+ Has administrative management of the electronic systems utilized to monitor CTO performance and efficiency.
+ Oversees the development, implementation, and maintenance of SOPs to ensure consistent, safe, and efficient management of clinical trials and continuous improvements in the fiscal and scientific integrity of clinical trials activities.
+ Provides oversight of all sponsored audits (federal, national, cooperative groups, industry etc) and ensures corrective action plans and necessary task forces to implement system wide changes.
+ Participates in audit debriefings, review all audit/monitoring visit reports, and collaborates with the CTO management team to develop, implement, and monitor corrective action plans; and communicate these plans with Winship leadership to determine best methods for disseminating communications regarding these corrective action plans with faculty and clinical staff.
+ Organize quarterly grand rounds for wider dissemination of these audit findings to CTO staff, PIs and other study personnel.
+ Facilitates the strategic expansion of the Winship clinical trials programs across the Emory University system, the Winship Cancer Network, Affiliate sites, and across the state of Georgia in conjunction with center leadership.
+ Representative of Commission on Cancer (Coc) for Clifton and ESJH, Grady, WEM and EJC. Coordinate and oversee NCTN sites that are sponsored by Winship.
+ Works closely with leadership to develop the necessary infrastructure and training necessary to implement clinical trials in the community setting.
+ Provides oversight for the development and generation of monthly reports including but not limited to CTO performance, accrual, monitoring, time to activation, audit visits, and financial performance.
+ Works with informatics team to generate monthly reports for individual teams and the CTO. Ensures accuracy of clinical trials information in all CTMS, clinical trials databases, and tracking systems.
+ Ensures quality, timely, and accurate data and report submissions.
+ Represents the Winship CTO on university and health system committees and task forces as needed.
+ Serves as a liaison to advance clinical trials interests including participation in community outreach.
+ Collaborates with community outreach and engagement programs for broader implementation and wider accessibility of clinical research to the catchment area.
+ Represents the Winship CTO at the American Associate for Cancer Institute's Clinical Research Initiative through participation in national working groups and committees.
+ Interfaces with the Emory University Office of Clinical Research (OCR) to ensure timely, efficient, and accurate coverage analyses, budgets, and contracts are developed for all cancer-specific clinical trials, within the overall institutional guidelines and policies.
+ Works with OCR to develop programs that enhance CTO operations through training and provides CTO staff opportunities to be involved in training.
+ Provides direction regarding Winship's perspective on overage analysis development in conjunction with Research compliance.
+ Provides oversight of the day-to-day operations of the Winship CTO.
+ Works with the informatics team to implement innovative software/AI solutions to improvise CTO operations and workflows.
+ Directs the administrative, staffing and financial requirement of the Winship CTO office to ensure success in all activities and to meet expected center growth models.
+ Provides oversight and ownership of CTO-based databases, metrics developments and data accuracy.
+ Participates with Associate Director of Clinical Research, Chief Administrative Officer and Winship leadership in the development of strategic plan for growth of the clinical research enterprise.
+ Actively engages in the preparations for the written application for the P30 Cancer Center Support Grant.
+ Liaises with Emory Healthcare and Woodruff Health Sciences Center Finance to ensure appropriate payment and reimbursement designations are in place based on institutional compliance decisions, nationally recognized guidelines, and/or information from denials management records.
+ Performs related responsibilities as required.
MINIMUM QUALIFICATIONS:
+ Master's degree in a health-related discipline or Business Administration and 10 years of progressively responsible research, nursing, clinical trials or related experience which includes supervisory and managerial responsibility
+ OR an equivalent combination of education, training and experience.
+ Documented successful research administration experience focused on managing a clinical trials function.
+ Demonstrated leadership and budget management skills. Experience with the National Cancer Institute (NCI)-designated Clinical Protocol and Data Management operations is preferred.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD).
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
**Connect With Us!**
Connect with us for general consideration!
**Job Number** _157072_
**Job Type** _Regular Full-Time_
**Division** _Exec.V.P. for Health Affairs_
**Department** _Winship Clinical Trials_
**Job Category** _Clinical Research_
**Campus Location (For Posting) : Location** _US-GA-Atlanta_
**_Location : Name_** _Emory Clinic Bldg C_
**Remote Work Classification** _Primarily On Campus_
**Health and Safety Information** _Not Applicable_
$126k-190k yearly est. 60d+ ago
Senior Director of Enterprise Innovation & Transformation, Emory Health Plan
Emory Healthcare/Emory University 4.3
Corporate director job at Emory Healthcare
**Discover Your Career at Emory University** Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.
**Description**
**Architect the Future of Healthcare Delivery**
Emory Health Plan seeks a visionary transformation leader to orchestrate enterprise-wide initiatives that will redefine how 63,000 members experience healthcare. As we scale from **$800M to $1.3B** over three years, you'll lead the strategic execution of high-impact programs spanning benefit design innovation, digital transformation, AI adoption, large-scale platform migrations, and revolutionary member and provider journey experiences.
This is a hands-on leadership role for a builder who thrives at the intersection of strategy and execution. You'll be the catalyst connecting vision to reality, translating bold ideas into measurable outcomes while driving change across clinical, operational, and technology domains.
**What You'll Lead**
**Strategic Initiative Portfolio Management**
+ Own end-to-end execution of 5-8 enterprise transformation initiatives simultaneously, from concept through sustainment
+ Develop comprehensive transformation roadmap aligning benefit design, digital strategy, AI innovation, and operational excellence
+ Lead quarterly transformation governance reviews with President and executive leadership on program health, ROI, and strategic pivots
+ Establish rigorous program management discipline: milestones, dependencies, risk mitigation, resource allocation, and stakeholder communications
+ Build business cases and secure funding for transformational investments ($5-15M annually)
+ Drive post-implementation value capture ensuring initiatives deliver promised financial and experience outcomes
**Member & Provider Journey Transformation**
+ Architect comprehensive member journey framework spanning: enrollment, provider search, care access, treatment navigation, claims resolution, health improvement, and renewal
+ Design and implement provider journey optimization covering: onboarding, network management, utilization management interaction, claims processing, quality reporting, and value-based care participation
+ Map current-state experiences identifying friction points, inefficiencies, and experience gaps through ethnographic research, user interviews, and data analysis
+ Create future-state journey visions incorporating digital-first touchpoints, AI-powered personalization, and seamless omnichannel experiences
+ Deploy journey analytics measuring member and provider satisfaction, completion rates, time-to-resolution, and drop-off points
+ Lead cross-functional squads (clinical, IT, operations, member services) to redesign and optimize critical touchpoints
+ Establish continuous journey improvement methodology with regular testing, learning, and iteration
**Benefits Design & Innovation**
+ Partner with Benefits leadership to reimagine plan designs balancing affordability, access, quality, and member engagement
+ Lead exploration and implementation of innovative benefit structures: value-based insurance design, personalized benefits, supplemental benefits, and consumerism strategies
+ Design and launch pilot programs testing new benefits (mental health, fertility, musculoskeletal, continuous glucose monitoring, hospital-at-home)
+ Evaluate market trends and competitive offerings identifying differentiation opportunities for Emory
+ Build financial models quantifying impact of benefit design changes on utilization, cost, satisfaction, and health outcomes
+ Conduct A/B testing and controlled experiments measuring member response to benefit innovations
+ Scale successful pilots into full production with change management and member education campaigns
**Digital Transformation & Technology Enablement**
+ Drive digital-first strategy transforming member and provider interactions through modern platforms and experiences
+ Lead or oversee major platform migrations: member portal redesign, mobile app enhancement, provider portal optimization, data warehouse modernization
+ Champion adoption of emerging technologies: telehealth expansion, virtual care integration, remote patient monitoring, digital therapeutics
+ Partner with IT on technology selection, vendor evaluation, implementation oversight, and user acceptance
+ Define digital experience standards and metrics: mobile responsiveness, page load times, conversion rates, user satisfaction scores
+ Establish digital product management discipline with agile methodologies, sprint planning, and continuous delivery
+ Build digital literacy across organization through training, demos, and change advocacy
**AI & Advanced Analytics Adoption**
+ Lead enterprise AI strategy identifying high-value use cases: claims processing automation, prior authorization optimization, care gap identification, fraud detection, personalized outreach
+ Partner with data science teams to develop, pilot, and scale AI/ML models improving operations and member experience
+ Drive responsible AI governance ensuring fairness, transparency, explainability, and compliance with regulations
+ Establish AI measurement framework tracking model performance, business impact, and ethical considerations
+ Build AI literacy through education programs demystifying technology and building confidence in AI-assisted decisions
+ Evaluate AI vendor solutions and build-vs-buy strategies for AI capabilities
+ Monitor AI innovation landscape identifying emerging opportunities for competitive advantage
**Large-Scale Platform & Vendor Migrations**
+ Lead complex, mission-critical transitions: TPA migrations, PBM transitions, benefits administration platform upgrades, CRM implementations
+ Develop comprehensive migration playbooks covering: requirements gathering, vendor selection, contract negotiation, implementation planning, testing protocols, cutover execution, and stabilization
+ Establish program governance with executive steering, workstream leads, and integrated project teams
+ Manage vendor relationships ensuring accountability to timelines, deliverables, and quality standards
+ Mitigate migration risks through contingency planning, parallel operations, and robust testing strategies
+ Drive organizational readiness through training programs, process redesigns, and change management
+ Ensure seamless member and provider experience during transitions with proactive communications and support
**Change Management & Adoption**
+ Architect enterprise change management methodology tailored to health plan context and culture
+ Assess organizational change readiness and develop strategies addressing resistance, building capability, and accelerating adoption
+ Design multi-channel communication strategies engaging employees, members, providers, and partners throughout transformation
+ Build change champion networks across departments creating grassroots advocacy and peer support
+ Develop training programs and enablement materials supporting new processes, systems, and ways of working
+ Measure adoption through utilization metrics, satisfaction surveys, and feedback mechanisms
+ Embed continuous improvement culture celebrating wins, learning from setbacks, and iterating rapidly
**Partnership & Stakeholder Management**
+ Serve as strategic advisor to President on transformation priorities, resource allocation, and organizational capability building
+ Partner with Clinical Operations on care delivery innovations, quality improvement, and population health initiatives
+ Collaborate with Finance on ROI tracking, business case development, and investment prioritization
+ Engage HR Benefits on member communications, plan design, and employee engagement
+ Work with IT on technology strategy alignment, resource planning, and delivery excellence
+ Build relationships with external partners: technology vendors, consultants, innovation collaborators
+ Present transformation updates to governance committees and executive leadership with clarity and impact
**What You Bring**
**Required Experience**
+ 8-10 years progressive experience leading transformation, innovation, or strategic initiatives in healthcare
+ 5+ years hands-on program/project management experience delivering complex, enterprise-scale initiatives on-time and on-budget
+ Direct experience with health plans, managed care organizations, integrated delivery systems, or large healthcare payers
+ Proven track record leading digital transformation, technology implementations, or operational redesign programs
+ Deep understanding of health plan operations including benefits design, claims processing, provider networks, member services, and regulatory environment
+ Experience with member/patient journey mapping, service design, and experience optimization
+ Success leading change management in complex, matrixed organizations with diverse stakeholders
**Technical & Domain Expertise**
+ Transformation methodologies: Lean, Six Sigma, Agile, Design Thinking, change management frameworks (Prosci, Kotter)
+ Program management: PMP or equivalent, portfolio management tools (Smartsheet, Monday, Asana, JIRA), risk management, resource planning
+ Member/provider journey design: Journey mapping, persona development, service blueprinting, user research, touchpoint optimization
+ Digital platforms: Experience with member portals, mobile apps, CRM systems (Salesforce), benefits administration platforms, health IT systems
+ AI & analytics: Understanding of AI/ML applications in healthcare, predictive modeling, automation technologies, responsible AI principles
+ Benefits design: Knowledge of health insurance products, value-based benefit design, consumerism, wellness programs
+ Data & measurement: Analytics tools (Tableau, Power BI), defining KPIs, A/B testing, ROI analysis, outcome measurement
+ Healthcare regulations: HIPAA, ERISA, ACA, state insurance requirements, data privacy
**Education & Credentials**
+ Bachelor's degree in Healthcare Administration, Business, Engineering, or related field (required)
+ MBA, MHA, MPH, or Master's degree (strongly preferred)
+ PMP, PgMP, Lean Six Sigma Black Belt, Change Management certification (preferred)
**Leadership Capabilities**
+ Strategic executor: Translates vision into action with disciplined execution and relentless focus on outcomes
+ Hands-on builder: Rolls up sleeves to solve problems, remove blockers, and drive progress personally when needed
+ Influential communicator: Inspires stakeholders across all levels through compelling storytelling and data-driven narratives
+ Change catalyst: Creates urgency, builds coalitions, and sustains momentum through organizational resistance
+ Systems thinker: Sees interconnections, anticipates downstream impacts, and designs holistic solutions
+ Collaborative partner: Builds trust and credibility quickly, navigates politics gracefully, and achieves results through others
+ Innovative problem-solver: Challenges status quo, embraces experimentation, and learns from failures
+ Results-driven: Obsessed with delivering measurable value and holding self and others accountable
**Key Performance Indicators**
+ Initiative delivery: All of the initiatives delivered on-time, on-budget, and achieving target outcomes
+ Value realization: $10-20M in annual cost savings or revenue generation from transformation initiatives
+ Member satisfaction: 10-15% improvement in member experience scores for transformed journeys
+ Provider satisfaction: 15-20% improvement in provider experience metrics for redesigned interactions
+ Digital adoption: 40-50% adoption rate for new digital channels within 12 months of launch
+ AI impact: 3-5 AI use cases in production generating measurable operational or financial impact
+ Change effectiveness: 75%+ of stakeholders report positive experience with transformation initiatives
+ Migration success: Zero business disruption during major platform migrations with
**Why Emory Health Plan?**
**Transformational Scope**
+ Lead enterprise transformation during unprecedented growth period ($800M → $1.3B)
+ Shape member and provider experiences affecting 63,000+ lives daily
+ Drive innovation at intersection of healthcare, technology, and human experience
+ Build something enduring-transformation capabilities that outlast individual projects
**Strategic Visibility**
+ Report directly to Vice President with weekly strategic discussions and quarterly board exposure
+ Partner with C-suite leaders across finance, clinical, IT, and HR on highest-priority initiatives
+ Platform for thought leadership through conference presentations and industry recognition
+ High-impact role positioned at center of organizational strategy
**Career Acceleration**
+ Rare opportunity to lead transformation at academic medical center scale during growth
+ Build diverse portfolio spanning strategy, operations, technology, and experience design
+ Develop executive leadership capabilities preparing for VP or Chief Transformation Officer roles
+ Access to executive coaching, leadership development programs, and peer networks
**Organizational Excellence**
+ Top 20 U.S. News-ranked university (#24) and #1 hospital in Georgia
+ Innovation culture: National reputation for clinical excellence, research breakthroughs, and quality
+ Financial strength: Emory Healthcare $8B+ annual revenue with investment appetite for innovation
+ Collaborative environment: Mission-driven culture valuing experimentation, learning, and impact
+ Resources: Access to cutting-edge technologies, top-tier consultants, and innovation partners
**Atlanta Quality of Life**
+ Thriving 6M-person metro with strong economy, Fortune 500 headquarters, startup ecosystem
+ Cultural richness: world-class arts, music, dining, sports, outdoor recreation
+ Family-friendly communities with excellent schools and diverse neighborhoods
+ Significantly lower cost of living than coastal markets
+ Hartsfield-Jackson International Airport with direct global connectivity
+ Beautiful Emory campus in historic Druid Hills
MINIMUM QUALIFICATIONS:
Bachelor's degree in Healthcare Administration, Business, Engineering, or a related field required, with eight years of demonstrated experience in strategic change management, benefits design and innovation, digital transformation, and platform and vendor migrations. Or equivalent combination of education, training, or experience. MBA, MHA, MPH, or Master's degree strongly preferred. PMP, PgMP, Lean Six Sigma Black Belt, Change Management certification preferred.
NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.
\#LI-VJ1
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: ************ (V) | ************ (TDD).
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services ataccessibility@emory.eduor call ************ (Voice) | ************ (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.
**Connect With Us!**
Connect with us for general consideration!
**Job Number** _158501_
**Job Type** _Regular Full-Time_
**Division** _Executive Vice President_
**Department** _Emory Health Plan_
**Job Category** _Information Technology_
**Campus Location (For Posting) : Location** _US-GA-Atlanta_
**_Location : Name_** _Emory Campus-Clifton Corridor_
**Remote Work Classification** _No Remote_
**Health and Safety Information** _Not Applicable_
$126k-190k yearly est. 28d ago
Director, Finance. & Business. Ops, EHC-PHC
Emory Healthcare 4.3
Corporate director job at Emory Healthcare
Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
* Ongoing mentorship, development, and leadership programs
* And more
Description
OVERVIEW:
* The Finance and Business Operations Director reports to the Vice President of Support Services and Chief of Staff and may have a matrixed reporting responsibility to the VP of Emory Healthcare Primary Care Service Line, and partners with executive leaders to manage the financial and revenue cycle performance of the entity.
* Oversees the financial operations, strategic financial planning, and business development initiatives within the Emory Healthcare Network inclusive of the Emory Healthcare Primary Care Service Line.
* Monitors financial metrics, KPIs, and key financial indicators assesses the organization's fiscal health.
* Ensures compliance with state and federal regulations and Emory Healthcare standards and policies.
* Leads the budgeting process, working with clinical and administrative leaders to create realistic financial plans.
* Develops and implements forecasting models to anticipate financial trends and challenges.
* Assesses performance to budgets and forecasts and develops action plans to improve unfavorable performance.
* Monitors financial metrics, KPIs, and key financial indicators to assess the organization's fiscal health, including monthly budget tracking.
* Prepares and presents financial reports, forecasts, and analyses to support decision-making processes.
* Performs in-depth financial evaluations of new business ventures, service expansions, and major capital expenditures.
* Oversees the development and administration of the Physician and APP compensation plans, including the development of future compensation models.
* Manages and mentors a team of finance professionals, providing guidance and fostering a collaborative work environment.
* Responsible for tracking, receipt and payment of all invoices, including obtaining proper review and sign-off prior to processing.
* Works closely with cross-functional teams including operations, administration, and clinical departments to align financial strategies with organizational objectives.
* Collaborates with clinical and administrative leaders on the development of the Physician Incentive plan and administers the disbursement of funds in accordance with the plans criteria.
* Communicates financial insights and recommendations to stakeholders, including executive leaders, and external partners.
MINIMUM QUALIFICATIONS:
* Bachelor's degree in Finance, Business Administration, Accounting, or related field (Master's/MBA preferred).
* Proven experience (10+ years) in a senior financial leadership role within the healthcare industry.
* In-depth knowledge of healthcare finance, reimbursement systems, regulations, and compliance requirements.
* Strong financial analysis, budgeting, and forecasting skills.
* Exceptional leadership abilities with experience in managing and developing high-performing teams.
* Strategic thinking, problem-solving skills, and the ability to drive innovation and change.
* Excellent communication, presentation, and interpersonal skills.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
$59k-103k yearly est. Auto-Apply 60d+ ago
Director, Finance. & Business. Ops, EHC-PHC
Emory Healthcare/Emory University 4.3
Corporate director job at Emory Healthcare
**Be inspired** **.** **Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Description**
OVERVIEW:
+ The Finance and Business Operations Director reports to the Vice President of Support Services and Chief of Staff and may have a matrixed reporting responsibility to the VP of Emory Healthcare Primary Care Service Line, and partners with executive leaders to manage the financial and revenue cycle performance of the entity.
+ Oversees the financial operations, strategic financial planning, and business development initiatives within the Emory Healthcare Network inclusive of the Emory Healthcare Primary Care Service Line.
+ Monitors financial metrics, KPIs, and key financial indicators assesses the organization's fiscal health.
+ Ensures compliance with state and federal regulations and Emory Healthcare standards and policies.
+ Leads the budgeting process, working with clinical and administrative leaders to create realistic financial plans.
+ Develops and implements forecasting models to anticipate financial trends and challenges.
+ Assesses performance to budgets and forecasts and develops action plans to improve unfavorable performance.
+ Monitors financial metrics, KPIs, and key financial indicators to assess the organization's fiscal health, including monthly budget tracking.
+ Prepares and presents financial reports, forecasts, and analyses to support decision-making processes.
+ Performs in-depth financial evaluations of new business ventures, service expansions, and major capital expenditures.
+ Oversees the development and administration of the Physician and APP compensation plans, including the development of future compensation models.
+ Manages and mentors a team of finance professionals, providing guidance and fostering a collaborative work environment.
+ Responsible for tracking, receipt and payment of all invoices, including obtaining proper review and sign-off prior to processing.
+ Works closely with cross-functional teams including operations, administration, and clinical departments to align financial strategies with organizational objectives.
+ Collaborates with clinical and administrative leaders on the development of the Physician Incentive plan and administers the disbursement of funds in accordance with the plans criteria.
+ Communicates financial insights and recommendations to stakeholders, including executive leaders, and external partners.
MINIMUM QUALIFICATIONS:
+ Bachelor's degree in Finance, Business Administration, Accounting, or related field (Master's/MBA preferred).
+ Proven experience (10+ years) in a senior financial leadership role within the healthcare industry.
+ In-depth knowledge of healthcare finance, reimbursement systems, regulations, and compliance requirements.
+ Strong financial analysis, budgeting, and forecasting skills.
+ Exceptional leadership abilities with experience in managing and developing high-performing teams.
+ Strategic thinking, problem-solving skills, and the ability to drive innovation and change.
+ Excellent communication, presentation, and interpersonal skills.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Healthcare Inc._
**Campus Location** _Atlanta, GA, 30345_
**Campus Location** _US-GA-Atlanta_
**Department** _EHN Adm & Support Services_
**Job Type** _Regular Full-Time_
**Job Number** _154761_
**Job Category** _Business Operations_
**Schedule** _8a-4:30p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $0.00/Hr._
**Hourly Midpoint** _USD $0.00/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.