Engineering Services Manager jobs at Ernst & Young

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **Technology - Data and Decision Science - AI Native Engineering - Senior Manager** Join our dynamic team where innovation meets technology! As a leader in the field of artificial intelligence, we are dedicated to pushing the boundaries of what's possible. Our team thrives on collaboration, creativity, and a commitment to excellence. We are looking for a Senior Manager in AI Native Engineering to join us in transforming data into actionable insights and scalable solutions. **The opportunity** Our Artificial Intelligence and Data team helps apply cutting edge technology and techniques to bring solutions to our clients. As part of that, you'll sit side-by-side with clients and diverse teams from EY to create a well-rounded approach to advising and solving challenging problems, some of which have not been solved before. No two days will be the same, and with constant research and development, you'll find yourself building knowledge that can be applied across a wide range of projects now, and in the future. You'll need to have a passion for continuous learning, stay ahead of the trends, and influence new ways of working so you can position solutions in the most relevant and innovative way for our clients. You can expect heavy client interaction in a fast-paced environment and the opportunity to develop your own career path for your unique skills and ambitions. As a Senior Manager, you will be responsible for researching, building, and implementing scalable artificial intelligence systems that learn and make predictions tailored to diverse business requirements across various environments, including cloud and on-premises. Key responsibilities include: + Enhancing data pipelines and storage to ensure data is clean, accurate, and optimized for XOps processes. + Monitoring and optimizing learning processes to continuously improve high-performance models. + Collaborating with data and analytics professionals to industrialize analysis into effective actionable analytics solutions. **Your key responsibilities** In this role, you will manage complex processes and projects while maintaining a focus on quality and risk management. You will lead teams to achieve performance objectives and provide deep insights into best practices for solving complex problems. This position requires regular travel to engage with clients and manage relationships effectively. Key responsibilities include: + Leading engagement delivery and managing client relationships daily. + Accountable for program/project management and engagement economics. + Developing resource plans and budgets for engagements. + Continuously improving processes by identifying innovative solutions through research and analysis. + Managing professional employees and supervising teams to deliver complex technical initiatives, with accountability for performance and results. + Engaging actively with clients, participating in daily working sessions, and leading workstreams from planning through execution to closure. + Identifying opportunities for additional services and managing engagement economics. **Skills and attributes for success** To excel in this role, you will need a blend of technical expertise, business acumen and strong interpersonal skills. Your ability to build and manage relationships will be crucial in driving client trust and value. This role will work to deliver tech at speed, innovate at scale and put humans at the center. Provide technical guidance and share knowledge with team members with diverse skills and backgrounds. Consistently deliver quality client services focusing on more complex, judgmental and/or specialized issues surrounding emerging technology. Demonstrate technical capabilities and professional knowledge. Learn about EY and its service lines and actively assess and present ways to apply knowledge and services + Lead teams of AI engineers and data scientists to deliver modern Machine Learning and AI solutions for clients. + Stay current on AI technology trends, industry innovations, and regulatory requirements; provide guidance on ModelOps tools and architectures that integrate with client ecosystems. + Apply combined business and technical knowledge to design and implement ModelOps target architecture for scalable AI deployment and monitoring. + Collaborate effectively with cross-functional roles-Data Scientists, Engineers (Data, Cloud, MLOps, DevOps)-to implement and sustain solutions on client platforms. + Understand clients' data, AI, and technology landscape, along with business priorities and success measures. + Build and maintain strong client relationships, deliver high-quality services, and manage large-scale engagements within time and budget. + Demonstrate strong collaboration and consensus-building skills, fostering constructive relationships in hybrid work environments. + Solve complex problems using data-driven decision-making and computational thinking. + Proficiency in deep learning, machine learning, programming, and data architecture design. + Experience in cloud computing and technical design optimization. + Communicate effectively, influence stakeholders, and negotiate with confidence. + Proven ability to develop solutions for complex challenges and recommend policy or process improvements. + Sound judgment in selecting methods and techniques to achieve results. + Lead teams effectively and manage organizational change. **To qualify for the role, you must have** + Bachelor's degree, or MS degree in Business or Economics, Technology Entrepreneurship, Computer Science, Informatics, Statistics, Applied Mathematics, Data Science, or Machine Learning + Minimum of 8-10+ years of professional consulting experience in business or technology consulting or similar roles + Minimum of 3-5+ years of experience directly managing technical teams and/or consulting teams + Experience using and managing the deployment of Generative AI models and frameworks e.g. OpenAI family, open source LLMs, Dall-e, LlamaIndex, Langchain, Retrieval Augmented Generation (RAG). + Experience working with popular ML packages such as scikit-learn, Pytorch and ONNX, or related ML libraries. + Extensive experience using DevOps tools like GIT, Azure Devops and Agile tools such as Jira to develop and deploy analytical solutions with multiple features, pipelines, and releases. + A solid understanding of Machine Learning (ML) workflows including ingesting, analysing, transforming data and evaluating results to make meaningful predictions. + Experience with MLOps methods and platforms such as MLFlow. + Strong skills in Python. + Experience with CI/CD and test-driven development. + Experience designing, building, and maintaining ML models, frameworks, and pipelines. + Experience designing and deploying end to end ML workflows on at least one major cloud computing platform. + Understanding of data structures, data modelling and software engineering best practices. + Proficiency using data manipulation tools and libraries such as SQL, Pandas, and Spark. + Clearly communicating findings, recommendations, and opportunities to improve data systems and solutions. + Experience with containerization and scaling models. + Willingness to travel to meet client obligations. + Strong knowledge of AI technologies and frameworks + Excellent analytical, problem-solving, and communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders + Demonstrated leadership and project management experience, with the ability to lead multidisciplinary teams and drive successful outcomes + Team player **Ideally, you'll also have** + Experience in leading business or IT transformation projects that have supported data science, business intelligence, artificial intelligence, and cloud applications at scale + Familiarity with regulatory frameworks and standards related to AI ethics, privacy, and data protection + Working experience with Agile and/or Scrum methods of delivery + Working experience with design led thinking + Microsoft, Databricks, AWS, NVIDIA or Snowflake Certifications in the Data & AI domain + A deep understanding of and ability to teach concepts, tools, features, functions, and benefits of different approaches to apply them. + Master's degree Computer Science, Mathematics, Physical Sciences, or other quantitative field. + Strong skills in languages beyond Python: R, JavaScript, Java, C++, C. + Experience fine-tuning Generative AI models. + Strong leadership skills with experience managing teams. + A proven track record in client engagement and relationship management. + Experience in managing change and driving innovation. **What we look for** We seek individuals who are passionate about technology and innovation. Top performers demonstrate a commitment to excellence, a collaborative spirit, and a passion for driving innovation in the field of AI and data science. Your ability to collaborate effectively and communicate with clarity will set you apart as a leader in our team. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .