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Client Support Specialist jobs at Eurofins - 502 jobs

  • Client & Lab Support Specialist

    Eurofins Scientific 4.4company rating

    Client support specialist job at Eurofins

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Job Description The Client and Lab Support Specialist ensures efficient and accurate running of a fast-paced laboratory tasks, including sample receipt/processing, bottle kit orders completion, interaction with clients, and the review and submittal of reporting. This position will require a high level of focus, detail-oriented accuracy and the ability to multitask. Essential Duties and Responsibilities: * Greet/Welcome Walk-In Customers * Monitor and Respond to Customer Requests * Answer Phones and Screen Incoming calls for management * Direct Lab Inquires to Lab * Administrative Support to Managers/Supervisors/Sales * Assist in Planning Staff Meetings/Birthday Celebrations * Monitor office and kitchen supply inventory Laboratory Operations * Perform Work Functions and Keep Records as per Approved SOP's and/or Laboratory Policies * Receive/Login Samples * Manually creates bottle order kit request from Sales or Client Relationship Executives * Generate Sample Reports/Invoices * Manage Open Orders/Workflow * Identify and Record Nonconformities on Corrective Action Requests (CAR) and on Preventive Action Requests (PAR). * Correct Nonconformities and Potential Nonconformities * Act as Liaison between Customers & Lab to Facilitate Completion of Work * Administrative Operations * Ships out all Fedex Orders Qualifications * Excellent computer skills with Microsoft Office Suite experience (data entry) * Previous customer service experience (1-2 years of experience preferred) * Proven office organizational, administrative skills * No college degree required * Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. * Authorization to work in the US without restriction or sponsorship Additional Information Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Starting Base Rate of $17.75- $19.00, based on experience. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. To learn more about Eurofins, please explore our website ******************* In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility). Eurofins offers international opportunities to strong performers. We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
    $17.8-19 hourly 14h ago
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  • Client Support Specialist I

    Eurofins Us Network 4.4company rating

    Client support specialist job at Eurofins

    Des Moines, IA, USA Full-time ** **Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.** **Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.** **In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.** **In 2020, Eurofins generated total revenues of EUR 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.** **Job Description** 1st Shift (Monday - Friday) 8am - 5pm ( Macronutrients) Hybrid 1.Responsible for facilitating the exchange of information between clients and the technical/administrative staff of the lab via email and phone. 2. Responds to client requests in the timeframe set by the Service Level Agreement. 3. Ensures clients receive clear communication, good service, and fast turn-around times. 4. Clearly translates and explains technical information, sample and/or testing problems to clients. 5. Monitors turn-around-times to support accurate quotations to clients and keeps Client Services Manager informed of deviations. 6. Coordinates and track sample data for clients requiring special account monitoring or reporting procedures. Maintain appropriate follow-up with accounts to ensure customer satisfaction. 7. Understands when and how to file customer complaints. 8. Able to answer basic questions and know where to find information, through technical managers and/or specialists within department, or other available electronic resources. 9. Exercises understanding of major ENAC service offerings and some understanding of other lab offerings. 10. Assists in maintaining, ordering, and shipping supplies to clients. 11. Clerical support to include, but not limited to, quote preparation. 12. Manages time in a manner that ensures productivity. 13.Able to use and have working knowledge of required systems. 14. Maintains an orderly, clean, and safe work area. 15.Ensures that proprietary methodologies are not disclosed to non-employees except as approved by Management. 16. Maintains cooperative working relationships with company employees. This includes "intra" and "inter" Business Unit employees. 17.Promotes the company image through the exercising of sound and ethical business practices as related to the public and our customers. 18.Possesses basic knowledge of relevant industry field as assigned (ex: feed/grain, pet food, human food products, etc.). 9/9/2021 ENAC - JD-FRM16658 - Project Coordinator 1, ver. 2 ***************************************** 3/4 19.Awareness of client service role within the organization. Acts as representative of the client. 20. Displays positive attitude and willingness to learn new skills. 21.Some travel may be required to assist in trade shows or occasional client visits. 22.Other duties as assigned. **Qualifications** Excellent interpersonal, organizational, and analytical skills. Excellent communication skills. Responsive, independent problem solver and action oriented Team player - displays positive attitude and willingness to learn new skills. Undergraduate degree in scientific field of study with no experience OR Associate degree with 2 years of client management or customer service experience. Customer service experience preferred Experience in a laboratory environment preferred Some college training in science, or science background, or equivalent preferred. **Additional Information** All your information will be kept confidential according to EEO guidelines. Applicants living in a commutable distance of Des Moine are encouraged to apply. **Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.**
    $30k-38k yearly est. 15d ago
  • Express Airfreight Specialist

    Avia Solutions Group 4.4company rating

    Pasadena, TX jobs

    Are you ready to charter your own career? The runway to success in global logistics begins here... Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? We are looking for a Express Airfreight Specialist to join the NFO team in Los Angeles OR Pasadena, California. The successful candidate will be passionate about the logistics industry, target and goal driven and have experience in freight forwarding and/or time-critical cargo. Purpose of the Role To evaluate customer needs and logistics/courier requirements and format an effective plan to meet such needs and requirements. To handle, monitor and follow-up on incoming customer requests for OBC/NFO shipments in a 24/7 shift cover. To maximize business opportunities by offering customers tailored-made solutions to meet with clients' requests within operational restrictions. To build strong productive relationships with clients to ensure business objectives are achieved. Responsibilities of the Role To exercise both discretion and independent judgment in performing the duties of the job. To work with management to develop appropriate policies to achieve the goals of the Company. To work directly with management to implement Company policies to ensure that customer needs are being met, such as budgeting and on time delivery. To evaluate customer business needs and logistics/courier requirements and format an effective plan to meet such needs and requirements. To handle, monitor and follow-up on incoming requests for OBC/NFO shipments in a 24/7 shift cover. To maximize business opportunities by offering customers tailored-made solutions to meet with clients' requests within operational restrictions. To build strong productive relationships with clients to ensure business objectives are achieved. Preparing of time-critical routing options for incoming requests ensuring a timely offer with detailed and accurate information is provided to clients. Allocating of couriers to pending orders for worldwide requests and booking of their travel arrangements. Liaise, direct and give clear detailed instructions and information to couriers on their assignments and modify assignments as broker deems necessary to meet global customer needs. Monitor and tracking of on-going shipments with the purpose to ensure a high quality service is delivered to the customers and the company's expectations are met at any time. Sourcing, selecting and negotiating with external suppliers and service providers with the responsibility of determining and delivering appropriate training if necessary to meet the company requirements. Debtor and Creditor Invoicing and order settlement. Keep up to date with activities of OBC/NFO coordinator(s) using the appropriate network of communication. Qualifications * Freight Forwarding and/or Time Critical Cargo experience is highly preferred. * Ability to travel when required in line with business needs. What We Offer Competitive salary Comprehensive benefits package Opportunity to join a global company and be part of a diverse international team Professional development and career opportunities Unlimited access to thousands of courses on LinkedIn Learning platform With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world's leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business. Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11,500 professionals, providing state-of-the-art solutions to the aviation industry and beyond. Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Download offer as PDF
    $74k-108k yearly est. 7d ago
  • Client Success Specialist

    STAQ Pharma Inc. 3.7company rating

    Columbus, OH jobs

    Job Description This role is central to the full sales process, serving as the primary point of contact for the sales team and managing customer service needs to keep daily operations running smoothly. Success in this position requires strong organization, sharp attention to detail, excellent written communication, and solid IT capability. Experience in a pharmacy or cGMP facility is preferred. The role also handles tradeshow and travel coordination, partners with the Accounting Department to ensure timely billing, generates reports, manages customer follow-up, and maintains the Salesforce CRM system. Daily customer outreach is expected to uphold high service standards. This position supports the field sales team and provides inside-sales support as needed. Core Tasks Set up new customer accounts and verify DEA and state licensure. Onboard new customers and email login credentials Follow up on customer questions and concerns, including product availability and shipping timelines. Assist in packaging and shipping pharmaceutical products to clients. Communicate directly with customers and maintain accurate, detailed notes in the CRM system. Process and fulfill customer orders with accuracy and urgency. Coordinate customer order shipments and deliver high-quality service throughout the process. Maintain a clean, organized, and efficient work area. Values Demonstrates Innovation abilities by identifying and speaking up about possible improvements and identifying more efficient ways of doing things. Operates with Integrity by maintaining high ethical standards, cares, shows trust and respect with all employees Collaborates to create or participate effectively on diverse and high performing teams, Is open to new ideas and perspectives, communicates across shifts, and demonstrates a safe work environment Demonstrates a passion to Perform by meeting personal and departmental goals, gains knowledge to display increasing independence, instills confidence in ability to perform required tasks, and progresses on qualifications within reasonable timelines Demonstrates Courage by speaking up, accepts constructive feedback, and takes accountability for mistakes and make necessary corrections Preferred Skills/Abilities: Strong team-player mindset with the ability to collaborate across departments. Exceptional attention to detail. Experience in a highly regulated manufacturing environment or pharmacy preferred. Willingness to take on tasks outside standard responsibilities to support company needs. Background as a pharmacy technician or pharmacy buyer in a hospital setting is beneficial. Experience in sales support, cGMP environments, pharmaceuticals, customer service, or 503B outsourcing is a plus. MDS (Systems House) experience is a plus. Proficiency in Microsoft Excel is required. Education and Experience: High School Diploma or GED Required Certified Pharmacy Technician or College Degree, Preferred Minimum of 2 years of continuous work experience in customer service, pharmacy, warehouse, or other fulfillment related experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Lift up to 40 pounds and occasionally push or pull pallets or product containers. About STAQ Pharma STAQ Pharma is a 503B outsourcing facility that produces sterile injectable medications for hospitals and health systems. The company operates under strict regulatory standards and maintains offices in Denver, Colorado, and Columbus, Ohio.
    $45k-82k yearly est. 31d ago
  • Client Services Support Analyst

    Precision Medicine Group 4.1company rating

    Remote

    ***Unfortunately, the Client Services Support Analyst is not able to provide sponsorship now or anytime in the future.*** ***This role requires you to be located in the Indianapolis area because this is a hybrid role and requires one a day a week in the office.*** Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you're a born problem-solver and enjoy when no day is the same - keep reading. Day to day activities include: As an Client Services Support Analyst, you will be a member of the Client Services team in the development and deployment of Access Genius, our best-in-class market access pull-through solution for our biopharmaceutical clients. The products include interactive platforms and tools to optimize their sales and marketing strategies. In this role, you will build your expertise in a variety of areas including business requirements, testing, project management, software development life cycle processes, organization, attention to detail, communication, critical thinking, and biopharmaceutical commercialization. Collaborate with mentors and leadership to understand “why” and “how” to best initiate projects to facilitate learning and career growth Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities Responsible for collecting business requirements based on client input and testing of product offerings Responsible for project plan development, execution and maintenance. Collaborate with team members to communicate project accomplishments, risks and mitigation plans to keep project delivery on track Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submissions processes Develop competency in client MRL review systems and approval processes Coordinate meetings with Engagement, Business Intelligence and Application Teams and/or key content experts as necessary Manage the client inquiry process to ensure client satisfaction Qualifications: Required: Bachelor's degree Other required: Availability to work Eastern Standard Time and potentially outside the company's standard hours of operation when necessary Internet connection that will support working on large files, video and audio calls Proficient in Microsoft Word, Excel, PowerPoint, and Outlook Ability to travel up to 5% Preferred: Project Coordination experience Detail oriented self-starter with strong organizational and communication skills Project Management Software #linkedinremote Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$46,000-$65,000 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
    $46k-65k yearly Auto-Apply 8d ago
  • Client Services Business Analyst - Healthcare Data

    Precision Medicine Group 4.1company rating

    Indianapolis, IN jobs

    ***Unfortunately, the Client Services Business Analyst - Healthcare Data role is not able to provide sponsorship now or anytime in the future.*** ***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.*** Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you're a born problem-solver and enjoy when no day is the same - keep reading. Position Summary: Client Services Business Analyst - Healthcare Data We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients. Key Responsibilities: Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets. Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives. Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences. Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision. Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams. Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making. Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship. Qualifications & Experience: Bachelor's degree Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space 3-5 years of experience with SQL Server, data integration, ETL development, and data validation techniques. Strong command of data storytelling and the ability to explain complex logic to diverse audiences. Technical & Soft Skills: Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python. Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy. Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams. Comfortable mentoring and setting quality standards for others in the team. Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits. Reasonable estimate of the current range $75,000 - $105,000 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
    $75k-105k yearly Auto-Apply 6d ago
  • Biomedical Technician / Equipment Support Specialist, Medical Device Cyber

    GLI 4.4company rating

    Bethesda, MD jobs

    Greenberg-Larraby, Inc. (GLI) is seeking a skilled Biomedical Technician / Equipment Support Specialist specializing in Medical Device Cybersecurity to join our team. In this vital position, you will be responsible for ensuring the safety and security of medical devices within healthcare settings, safeguarding patient data, and preventing cybersecurity threats. This position is contingent upon award. Apply now for immediate consideration. Your key responsibilities will include monitoring medical device networks, conducting vulnerability assessments, and implementing security measures to protect sensitive healthcare technology. You will also work closely with clinical staff and IT professionals to provide technical support and training related to medical device cybersecurity protocols and procedures. At GLI, we pride ourselves on fostering a collaborative work environment that encourages continuous learning and professional development. Ideal candidates will possess a background in biomedical engineering or technology, with a focus on cybersecurity within healthcare. U.S. Citizenship is required for this position, along with a Bachelor's degree in a relevant field and experience working with medical devices. Requirements Key Responsibilities: Monitor and manage security protocols for medical devices in clinical environments. Conduct vulnerability assessments and risk analyses of medical device networks. Collaborate with IT staff to develop and implement security strategies for protecting sensitive healthcare technologies. Provide technical support and training for healthcare personnel on medical device cybersecurity practices. Stay updated on industry trends and regulatory requirements regarding medical device security. Minimum Requirements: Bachelor's degree in Biomedical Engineering, Computer Science, or a related field. Experience working with medical devices and understanding of cybersecurity principles. Strong analytical skills and ability to assess risks related to medical technologies. Excellent communication skills to work collaboratively with clinical and technical teams. Associate degree (2-year) in Applied Science OR equivalent military technical training 3+ years of hospital or healthcare experience performing medical equipment maintenance At least 1 year of specialized experience in: Medical information systems Networking Demonstrated knowledge of: TCP/IP networking HL7, DICOM Network security concepts Experience troubleshooting networked medical devices, including: VLAN configuration IP addressing and subnetting Ability to read and interpret: Technical documentation Schematics Drawings Understanding of healthcare regulatory requirements and ISO standards U.S. Citizenship is required. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long-Term Disability Terms apply to Benefit Packages, depending on scope. Disclaimer: Greenberg & Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place. If you receive one from an outside party and is not from the URL of our firm *************************), please do not respond. If you have further questions, please reach out to your administrator. When you apply to our positions, upon our interest, a recruiter will call you directly and will pre-screen prior to an interview. Offers of employment are contingent upon a thorough interview process, background check, and security clearance adjudication processing as applicable. Thank you. We are an Equal Opportunity Employer.
    $42k-80k yearly est. Auto-Apply 12d ago
  • Technical Support Specialist (Durham/Raleigh North Carolina)

    BD Systems 4.5company rating

    Durham, NC jobs

    SummaryTechnical Support Specialist working in the CSC organization taking incoming customer technical calls.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health ™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Summary: The technical support specialist will provide clinical training to customers on all CareFusion products in accordance with established policies and procedures. The primary purpose of this position is to facilitate customer understanding of equipment operation, basic troubleshooting and preventative maintenance. This person must be able to work independently and with limited supervision. They are also responsible for gathering information and feedback from end users regarding product performance and quality issues. This information is then communicated back to engineering and other departments as necessary. The TSS serves as the liaison between the customer, sales representatives, service department and manufacturing. Responsibilities: Responsible for providing clinical training to customers on all CareFusion products within their scope of practice. This includes but is not limited to; product operations, maintenance and safety guidelines. Conducts installation and clinical training at customer sites. Assists with new product evaluations and trials. Communicates customer complaints and issues to the appropriate internal department(s). Gathers data and feedback from end-users regarding product performance and quality issues. Prepares reports detailing feedback received from customers. Provides follow up with customers to ensure satisfactory resolution of problems/issues. Works closely with customer success and fieldservice to ensure customer needs are met. Maintains current knowledge of products, features and competitive advantages. Optimally applies training resources (i.e., CRM system, web-based training programs) to ensure proficiency in all aspects of training. Required Qualifications: Bachelor's degree preferred or minimum of three years call center experience Desired Skills and Experience: Experience working directly with customers and health care professionals. Excellent interpersonal skills. Strong written and verbal communication skills. Demonstrated computer literacy including Microsoft Office Suite. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. #earlycareer Required Skills Optional Skills . Primary Work LocationUSA NC - Durham - Roche DriveAdditional LocationsWork Shift
    $39k-74k yearly est. Auto-Apply 22d ago
  • Sales Support, Clinical Specialist VeriSight 3D ICE (Intracardiac Echo) - (Los Angeles CA)

    Philips 4.7company rating

    Los Angeles, CA jobs

    The VeriSight Clinical Specialist will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging. Your role: * The VeriSight Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. * Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. * Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events. * Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training. You're the right fit if: * You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment. * You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. * You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience. * Your skills include: * Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market. * Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition. * Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams * You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. * The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice. * You live within the territory for this role. You must live in or within commuting distance to Los Angeles CA for this role. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Los Angeles CA #LI-Field #LI-PH1 #ImageGuidedTherapy This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $154k-190k yearly Auto-Apply 1d ago
  • Associate Automation & Manufacturing Execution Systems (MES) Support Specialist

    Capsugel Holdings Us 4.6company rating

    Portsmouth, NH jobs

    Associate Automation & Manufacturing (MES) Support Specialist The Associate Automation & MES Support Specialist will focus on supporting internal customers who use Syncade and DeltaV. This role is also responsible for assisting in performing tasks associated with the creation, maintenance, and upkeep of the Syncade and DeltaV Systems. *** Shift Schedule: The shift schedule is from 6pm-6am on a rotating schedule each week *** What you will get: Competitive salary and comprehensive benefits package. Opportunities for career growth and development. Supportive and inclusive work environment. Access to cutting-edge technology and tools. Flexible work schedule with rotating shifts. Collaboration with experienced professionals. Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: Troubleshoot Syncade and DeltaV systems to resolve issues. Support floor activities to ensure successful process completion. Collaborate with supervisors to update logic and batch records. Assist production via Helpdesk with technical support. Perform testing and validation for system changes. Manage user accounts and system maintenance tasks. Analyze material data from SAP and integrate into systems. What we are looking for: Associate's Degree in science-related discipline, Bachelor's Degree is preferred or Equivalent Experience. 1+ years of experience in biotech or related environment. Basic knowledge of Controls and MES software. Strong written and verbal communication skills. Ability to work effectively in teams and independently. Analytical thinking and problem-solving abilities. Willingness to learn and adapt in a dynamic setting. At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.
    $53k-83k yearly est. Auto-Apply 31d ago
  • IT Support Specialist

    Aphena Pharma Solutions 4.2company rating

    Cookeville, TN jobs

    Start the New Year in a New Role! At Aphena Pharma Solutions, we're not just a leader in pharmaceutical packaging - we're a team that's making a difference every day in healthcare and in our community. Ranked #7 in manufacturing in the Upper Cumberland, we offer a clean, climate-controlled work environment, a culture of growth and innovation, and the chance to be part of something bigger. We're looking for an IT Support Specialist to join our technology team and help keep our systems secure, reliable, and ready to support our mission. If you have the skills, the drive, and a passion for solving problems, we want you on our team. What You'll Do Design, implement, and maintain IT infrastructure, including servers, storage, and networking devices. Manage LAN, WAN, VPN, and wireless networks, ensuring performance, reliability, and uptime. Implement robust security measures-firewalls, anti-virus, patch management-and conduct security assessments to ensure compliance with cGMP, industry standards, and company policies. Develop and test disaster recovery plans, ensure backups, and maintain business continuity procedures. Act as a vendor liaison for procurement, technical support, and IT maintenance. Support and guide the deployment of AI-powered tools (chatbots, CoPilot, ChatGPT) while training users on responsible AI use, ethics, and data privacy. Provide application and user support to ensure smooth onboarding and productivity across the organization. Stay on top of emerging technologies and integrate best practices to keep Aphena at the forefront of innovation. Qualifications What We're Looking For Bachelor's degree in computer science, IT, or related field or equivalent experience. 4-6 years in IT infrastructure or system administration. Preferred certifications: CompTIA Network+/Security+, Dell/HP server management. Strong skills in Windows Server, Linux, mac OS, virtualization (Hyper-V, KVM), and networking protocols (TCP/IP, DNS, DHCP, VLANs, VPNs). Knowledge of security principles, intrusion detection, and endpoint protection. Experience with scripting (PowerShell, Bash, Python) and automation tools. A problem-solver with strong communication and collaboration skills. Why Aphena? Competitive Pay & Benefits: Medical, dental, vision, 401(k), PTO, and more. Growth Opportunities: We invest in training and promote from within. Work That Matters: Your expertise will directly support the systems that help produce life-impacting products. Great Culture: Be part of the Aphena Phamily-a workplace that values people as much as results.
    $31k-59k yearly est. 18d ago
  • Molecular Application Specialist, Chicago ( BD Diagnostics/ Field Training/Pre/Post Sales)

    BD Systems 4.5company rating

    Chicago, IL jobs

    Reporting to the Women's Health & Molecular Applications Manager, the Molecular Applications Specialist provides high-level technical and application training to BD Customers within clinical, public health, and industrial laboratory settings. This position has a primary focus on training in diverse settings; promoting sales of BD instrumented platforms and total system solutions, and assisting with on-site customer installation and troubleshooting.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. MOLECULAR APPLICATION SPECIALIST - Chicago Land Area Responsibilities: Conducts comprehensive training for both customers and BD associates on instrumented platforms, ensuring competency, optimal utilization, and self-sufficiency. Demonstrates platform proficiency by identifying customer needs, implementing customized solutions, and ensuring rapid adoption. Collaborates with Technical Service, Support, and Field Service teams to enhance customer experience. Works closely with sales associates throughout the sales cycle to highlight technical features and functions of BD instrumented platforms. Develops training programs and Standard Operating Procedures (SOPs) in collaboration with Technical and Training Center associates. Ensures continuous improvement of field-related job aids, certification manuals, and technical documentation while maintaining appropriate records. Conducts product demonstrations at trade shows, workshops, and customer sites to promote product value. Provides technical input to Marketing Managers and assists sales teams with customized presentations to support BD instrumented platform sales. Actively provides product and platform knowledge to Research and Development for continuous improvement. Supports new assays and products prior to formal launch, working with all stakeholders to meet company deadlines. Minimum Requirements: Demonstrates effective internal and external communication abilities, conflict resolution skills, and consistent professionalism in all customer and cross-functional team interactions. Shows high concern for customer needs and expectations while working effectively in diverse team environments. Minimum 5 years relevant experience in a clinical hospital or reference laboratory setting Brings valuable knowledge and experience in Technical and Application support with a positive attitude. Maintains focus on customer satisfaction while effectively balancing technical expertise with service delivery. Ability to travel domestically. Ability to be on call during evening/weekend as needed. Preferred Requirements: B.S. degree in Medical Technology, Clinical Laboratory Science, Biological Sciences, or Molecular/Microbiology advanced degree desirable. Training in "Train-the-Trainer" methods, instructional design / development, adult educational methods desirable Cytotechnologist (CT) ASCP degree preferred Possesses comprehensive knowledge of molecular instrument platforms, workflow processes, and implementation strategies within clinical and public health laboratory settings. Demonstrates familiarity with regulatory requirements (CAP, CLSI, Cumitech, CLIA) and quality procedures, along with proficiency in various computer software applications and Laboratory Information Systems. Exhibits exceptional project management capabilities with a proven track record of accomplishments. Consistently initiates and completes new assignments successfully while maintaining organizational skills that drive departmental and organizational goals. Models effective training, education, and product demonstration techniques. Excels at communicating departmental vision and goals while guiding team members toward achieving these objectives. Persistently strives to drive excellence in technical and customer-facing skills among team members. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. #LI-SMKT Required Skills Optional Skills . Primary Work LocationUSA MD - Sparks - 7 Loveton CircleAdditional LocationsWork Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $63,900.00 - $105,400.00 USD Annual
    $63.9k-105.4k yearly Auto-Apply 9d ago
  • IT Support Specialist - On Site

    Orthoarkansas 3.8company rating

    Little Rock, AR jobs

    KICK for the GOAL OrthoArkansas' core values KINDNESS People are happier after interactions with you because you are kind and pleasant. INTEGRITY Always doing the right thing, especially when no one is looking. CONSCIENTIOUSNESS Strive for excellence in all that you do, paying special attention to the details that make a difference in patient care and teamwork. KNOWLEDGE Be a lifelong learner. Position Overview: The IT Support Specialist at OrthoArkansas serves as the frontline technology support resource across the organization. This role is responsible for resolving common technical issues, providing outstanding customer service, and escalating complex problems appropriately. With a strong focus on kindness, integrity, and conscientiousness, this position helps ensure staff and providers have the tools and support they need to deliver excellent patient care. Key Responsibilities: End-User Support and Troubleshooting Serve as the first point of contact for IT issues via phone, email, in-person, and remote support. Troubleshoot and resolve common problems related to hardware, software, login credentials, printers, and connectivity. Accurately document incidents, resolutions, and follow-ups in the IT ticketing system. Communicate clearly and professionally with end users about issue status and next steps. Technical Support and Escalation Escalate unresolved issues to Tier 2 or other IT team members with complete documentation. Assist with user onboarding and training on basic systems and devices. Support remote desktop environments and mobile device setups under guidance. Follow all security protocols, including HIPAA, to protect patient and company data. Team Collaboration and Professionalism Demonstrate professionalism, patience, and empathy in all user interactions. Support IT team members and contribute to a collaborative and respectful team environment. Assist with additional duties and IT projects as assigned. Additional Responsibilities Perform other related duties as assigned to support IT operations and team initiatives. Qualifications: Education & Experience: High school diploma or equivalent required. 1-2+ years of experience in a Help Desk, Service Desk, or customer-facing technical support role preferred. Experience supporting Windows 10/11 and Microsoft Office applications. Familiarity with Microsoft 365 (Outlook, Teams) and remote support tools. Exposure to Active Directory user account management is a plus. Required Certificates, Licenses, Registrations: None required. Preferred Certificates, Licenses, Registrations: CompTIA A+, Microsoft certifications, or other relevant IT certifications. Skills & Abilities: Strong customer service and interpersonal communication skills. Ability to follow documented processes and quickly learn new systems. Detail-oriented with a strong sense of ownership and accountability. Security-conscious mindset, including awareness of phishing, MFA, and data protection. Comfortable escalating issues and asking questions when needed. Software Skills: Intermediate: Windows 10/11, Microsoft Office Suite, Microsoft 365 (Outlook, Teams), Remote Support Tools Basic: Ticketing systems, Active Directory (preferred) Perks of This Position: Impactful & Rewarding Work - Help keep systems running smoothly so patient care never skips a beat. Attractive Compensation & Comprehensive Benefits - Receive a benefits package including medical, life insurance, 401(k) with employer profit-sharing contributions, paid time off, and paid holidays. Culture of Excellence - Be part of a team that values kindness, integrity, attention to detail, and continuous learning to provide the best in patient care. Professional Growth & Development - Grow foundational IT skills and build toward higher-tier roles with structured mentorship. Collaborative & Supportive Environment - Join a team committed to helping each other learn and succeed in a fast-paced environment. Additional Details: Performance Expectations: Resolve Tier 1 support tickets efficiently, maintain clear documentation, and contribute to a strong support culture. Professional Development: Opportunities for training, certifications, and growth into Tier 2+ roles for high-performing team members. Join OrthoArkansas as an IT Support Specialist (Tier 1) and be the helpful, knowledgeable voice that keeps our technology running-and our people supported-every day.
    $28k-45k yearly est. Auto-Apply 9d ago
  • Sales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (North Florida)

    Philips 4.7company rating

    Melbourne, FL jobs

    The VeriSight Intracardiac Devices Clinical Specialist will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging. Your role: * The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. * Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. * Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events. * Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training. You're the right fit if: * You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment. * You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. * You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience. * Your skills include… * Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market. * Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition. * Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams * You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. * The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice. * You live within the territory for this role. You must live in or within commuting distance to Orlando for this role. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Orlando. #LI-Field #LI-PH1 #ussales This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $44k-68k yearly est. Auto-Apply 13d ago
  • Sales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (Charlotte)

    Philips 4.7company rating

    Greenville, SC jobs

    The VeriSight Intracardiac Devices Clinical Specialist will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging. Your role: * The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. * Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. * Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events. * Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training. You're the right fit if: * You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment. * You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. * You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience. * Your skills include… * Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market. * Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition. * Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams * You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. * The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice. * You live within the territory for this role. You must live in or within commuting distance to Charlotte for this role. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Charlotte, NC. #LI-Field #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $54k-81k yearly est. Auto-Apply 21d ago
  • Sales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (Charlotte)

    Philips 4.7company rating

    Columbia, SC jobs

    The VeriSight Intracardiac Devices Clinical Specialist will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging. Your role: * The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. * Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. * Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events. * Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training. You're the right fit if: * You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment. * You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. * You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience. * Your skills include… * Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market. * Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition. * Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams * You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. * The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice. * You live within the territory for this role. You must live in or within commuting distance to Charlotte for this role. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Charlotte, NC. #LI-Field #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $54k-81k yearly est. Auto-Apply 21d ago
  • Sales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (North Florida)

    Philips 4.7company rating

    Daytona Beach, FL jobs

    The VeriSight Intracardiac Devices Clinical Specialist will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging. Your role: * The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. * Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. * Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events. * Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training. You're the right fit if: * You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment. * You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. * You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience. * Your skills include… * Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market. * Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition. * Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams * You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. * The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice. * You live within the territory for this role. You must live in or within commuting distance to Orlando for this role. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Orlando. #LI-Field #LI-PH1 #ussales This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $43k-67k yearly est. Auto-Apply 13d ago
  • Sales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (North Florida)

    Philips 4.7company rating

    Jacksonville, FL jobs

    The VeriSight Intracardiac Devices Clinical Specialist will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging. Your role: * The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. * Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. * Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events. * Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training. You're the right fit if: * You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment. * You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. * You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience. * Your skills include… * Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market. * Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition. * Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams * You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. * The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice. * You live within the territory for this role. You must live in or within commuting distance to Orlando for this role. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Orlando. #LI-Field #LI-PH1 #ussales This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $44k-67k yearly est. Auto-Apply 13d ago
  • Sales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (South Florida)

    Philips 4.7company rating

    Fort Lauderdale, FL jobs

    The VeriSight Intracardiac Devices Clinical Specialist will represent our Philips' VeriSight Pro 3D ICE (Intracardiac Echo Catheter), to Interventional Cardiologists and Electrophysiologists. Within Philips, this is an entirely new sales and clinical team to commercialize our groundbreaking new VeriSight Pro 3D ICE catheter. VeriSight is redefining how structural heart and EP procedures can be done. The first ICE catheter to miniaturize the same 3D imaging technology that powers TEE, VeriSight offers best-in-class 2D and 3D imaging. Your role: * The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform. They directly partner with the VeriSight Regional & Territory Managers, along with Philips collaboration efforts between our Ultrasound, Image Guided Therapy Systems & Devices, Training & Education, Field Service Engineers and Field Management business segments to ensure alignment and coordination of activities that meet defined VeriSight business objectives. * Given this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. * Become an expert on 3D ICE use in multiple clinical procedure types and use consultative education techniques to identify potential customer needs, support, and opportunities within assigned geographies, in partnering with their Regional & Territory Manager. Support the evaluation of new products and provide clinical feedback to internal and external stakeholders. Provide ongoing support for company-sponsored clinical/marketing trials, registries, and educational events. * Consistently work to improve clinical acumen, competitive product knowledge, customer relationship / sales / education skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital stakeholder engagement pre / intra / post case support to drive optimal VeriSight educational awareness and support - including new program launches, physician and staff training. You're the right fit if: * You are a Registered or Certified Cardiac Sonographer (RCS) or a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography lab with relevant work experience within the IC/EP clinical environment. * You've acquired 2+ years of experience in clinical echocardiography lab, with experience using Ultrasound consoles (Philips EPIQ) and have advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape. * You have a minimum of a bachelor's degree, or 4+ years of relevant professional work/military experience. * Your skills include… * Extensive knowledge of the medical device industry and associated product portfolios, preferably within structural heart and/or electrophysiology therapies market. * Strong clinical and technical knowledge, with the confidence to knowledgably engage key stakeholders such as physicians, clinical staff, nurses, department managers and supply chain to present a value proposition. * Professional presence that influences desired results with both external and internal stakeholders and an ability to determine customer needs and communicate needs to Field Sales and Marketing Teams * You're an effective and timely communicator, a self-starter with an entrepreneurial spirit, a problem-solver who can think critically in high pressure environments, and a dedicated learner, hungry for building new skills. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. * The ability to travel related to this role is required. Must be willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice. * You live within the territory for this role. You must live in or within commuting distance to Miami/Ft. Lauderdale for this role. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $154,000 to $190,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Miami/Ft. Lauderdale. #LI-Field #LI-PH1 #ussales This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $44k-69k yearly est. Auto-Apply 21d ago
  • INT'L SALES STRATEGY SUPPORT SPECIALIST

    Now Health Group 4.9company rating

    Bloomingdale, IL jobs

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Customer Service & Corporate Communication: Manage ongoing consumer complaints /counterfeit investigations. Implement external communication i.e. label and content updates, policy changes, etc. Strategic Planning & Execution: Support the execution of go-to-market strategies, defining product positioning by channel, and aligning with overall business objectives. Project Management: Support regional sales managers with the end-to-end process of new product launches/label customizations, including timelines, budgets, and resource allocation. Marketing Support & Analysis: Liaison between NOW marketing teams and accounts in need of brand support materials. Conduct market research, analyzing competitive landscapes, and identifying opportunities for growth. Digital Asset Management: Work collaboratively with the International Team and other departments on digital asset schedule, priority items, and completion date. Stays updated on product, procedural and regulatory knowledge. Continuous training/learning on tools like Amazon Ads (other eCommerce platforms), Google Ads, Photoshop/ Canva, Syndigo, Lythos, Red Points, etc. Drives compliance of NOW corporate brand standards. Complies with safety and GMP requirements. SAFETY RESPONSIBILITY STATEMENT Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree and two years related sales, marketing/eCommerce experience and/or training; or equivalent combination of education and experience, including computer experience. LANGUAGE SKILLS Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Fluency in foreign languages is preferred. OTHER SKILLS AND ABILITIES Must have excellent verbal and written communication skills. Microsoft Word and Excel knowledge is required. Experience in using Amazon Vendor/Seller Central, Adobe Suite specifically, Photoshop, Illustrator, plus alternative design tools like Canva is desirable but not necessary. Knowledge of other software like Salsify/Syndigo or Digital Asset Management tools (i.e. Lythos) will also be an advantage. Candidates should be extremely organized, able to prioritize & multi-task in an ever-changing environment. MATHEMATICAL SKILLS Ability to perform basic math functions of addition, subtraction, multiplication and division. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. REASONING ABILITY Good problem solving skills. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with customers using the telephone. The employee frequently is required to use the telephone and computer. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2025 BENEFITS AT A GLANCE
    $33k-50k yearly est. 2d ago

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