Patient Service Coordinator jobs at EVERSANA - 256 jobs

Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™ OUR MISSION Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. CORE VALUES At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION & LOCATION The compensation for this role is $23.00/hour. This a hybrid position based out of our Elk Gove Village, Illinois location requires working primarily working onsite with some flexibility to work from home. Travel to other locations may occur, although minimal. POSITION SUMMARY Responsible for contacting patients and/or caregivers to schedule a delivery and determine supply needs; picks and packs medical supplies to fill patient orders; accurately dispenses products in the computer system to generate a delivery ticket and/or prescription labels; confirms delivery tickets after delivery. Assists the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Orsini policies and procedures. ESSENTIAL JOB DUTIES Establish and continually build rapport with patient base Monitor compliance/persistence of medications Evaluate adverse reactions of patients Experience in providing customer service to internal and external customers Process and verify patient benefits and pay options as needed Refer patients to clinical pharmacist or nurse as needed Enter and update new and refill orders into workflow systems Update tracking logs with order status and shipping information Responsible for all data entry into multiple workflow systems for end to end order process. Ensure timely processing of all patient orders per committed time frames Pick, package, and ship patient orders when working onsite Work in collaboration with intake and MD offices Intermediate Knowledge of Microsoft Excel Required Ability to work well in a team environment and provide support to other team members Detail oriented, ability to prioritize workload, multitask, and work well in a fast-paced environment Disclaimer: The information written in this indicates the general nature and level of work to be performed. This is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. REQUIRED KNOWLEDGE, SKILLS & TRAINING Illinois Pharmacy Technician License Required Minimum 1 year experience in pharmacy or healthcare related customer service experience High School diploma or equivalent National Technician Certification, preferred Previous Specialty Pharmacy experience, preferred EMPLOYEE BENEFITS We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: Medical Coverage, Dental, and Vision Coverage 401(k) with employer match Accident and Critical Illness coverage Company-paid life insurance options Generous PTO, paid holidays, and floating holidays Tuition reimbursement program. Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™ OUR MISSION Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. CORE VALUES At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION & LOCATION The compensation for this role is $23.00/hour. This a hybrid position based out of our Elk Gove Village, Illinois location requires working primarily working onsite with some flexibility to work from home. Travel to other locations may occur, although minimal. POSITION SUMMARY Responsible for contacting patients and/or caregivers to schedule a delivery and determine supply needs; picks and packs medical supplies to fill patient orders; accurately dispenses products in the computer system to generate a delivery ticket and/or prescription labels; confirms delivery tickets after delivery. Assists the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Orsini policies and procedures. ESSENTIAL JOB DUTIES Establish and continually build rapport with patient base Monitor compliance/persistence of medications Evaluate adverse reactions of patients Experience in providing customer service to internal and external customers Process and verify patient benefits and pay options as needed Refer patients to clinical pharmacist or nurse as needed Enter and update new and refill orders into workflow systems Update tracking logs with order status and shipping information Responsible for all data entry into multiple workflow systems for end to end order process. Ensure timely processing of all patient orders per committed time frames Pick, package, and ship patient orders when working onsite Work in collaboration with intake and MD offices Intermediate Knowledge of Microsoft Excel Required Ability to work well in a team environment and provide support to other team members Detail oriented, ability to prioritize workload, multitask, and work well in a fast-paced environment Disclaimer: The information written in this indicates the general nature and level of work to be performed. This is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. REQUIRED KNOWLEDGE, SKILLS & TRAINING Illinois Pharmacy Technician License Required Minimum 1 year experience in pharmacy or healthcare related customer service experience High School diploma or equivalent National Technician Certification, preferred Previous Specialty Pharmacy experience, preferred EMPLOYEE BENEFITS We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: Medical Coverage, Dental, and Vision Coverage 401(k) with employer match Accident and Critical Illness coverage Company-paid life insurance options Generous PTO, paid holidays, and floating holidays Tuition reimbursement program. Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Powered by JazzHR b0IWYcqoom

IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with Boston IVF of Rochester, NY. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-4:00pm The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.” Monday - Friday 8:00am-4:00pm

Patient Care Coordinator Department: Patient Support Center/Call Center Reports To: Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws .

Our Company Adoration Home Health and Hospice Supports agency leadership and patient care staff with administrative and scheduling functions. Responsibilities * Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner * Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner * Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner * Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order Qualifications * High school graduate or GED * Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred * Sound knowledge of the framework, organization, and function of home care including eligibility requirements * Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications * Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively * Ability to work independently and in a team environment * Excellent, oral, written, and interpersonal communication skills * Professional appearance and demeanor About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.

We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team! The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process. This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus. Education : Associate Degree in Business or equivalent relevant experience. Experience : 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred. Key Responsibilities include : Provide financial counseling and assistance to patients and/or family members as needed. Explain program costs, payment options, and insurance coverage in a clear and compassionate manner. Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments. Complete all Patient Financial Agreement documents, validating that they are approved. Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner. Obtain signatures on all required financial agreement forms. Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues. Collaborate with admissions and clinical teams to ensure accurate and timely financial communication. Maintain detailed, confidential financial records in accordance with company and regulatory standards. Support weekday Financial Services Coordinator coverage when needed. When you join the Pavillon team, your Career Experience includes : Career Growth : Continuous learning and career development Work-Life Balance : Environment that provides support and skill development Integrity : We value and respect our employees and patients Sense of Purpose : Your contributions improve the quality of people's lives Empowering Positive Culture : Environment that focuses on bringing out the best in people Trust in Leadership : Managers foster an environment of trust, mentorship and fairness Encouragement and Recognition : Be recognized, appreciated and rewarded Involvement and Belonging : We look forward to welcoming you to our team! All part-time employees are eligible for a benefits package that includes: outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4% beautiful 160-acre campus with walking trail Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer

We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team! The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process. This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus. Education: Associate Degree in Business or equivalent relevant experience. Experience: 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred. Key Responsibilities include: Provide financial counseling and assistance to patients and/or family members as needed. Explain program costs, payment options, and insurance coverage in a clear and compassionate manner. Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments. Complete all Patient Financial Agreement documents, validating that they are approved. Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner. Obtain signatures on all required financial agreement forms. Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues. Collaborate with admissions and clinical teams to ensure accurate and timely financial communication. Maintain detailed, confidential financial records in accordance with company and regulatory standards. Support weekday Financial Services Coordinator coverage when needed. When you join the Pavillon team, your Career Experience includes: Career Growth: Continuous learning and career development Work-Life Balance: Environment that provides support and skill development Integrity: We value and respect our employees and patients Sense of Purpose: Your contributions improve the quality of people's lives Empowering Positive Culture: Environment that focuses on bringing out the best in people Trust in Leadership: Managers foster an environment of trust, mentorship and fairness Encouragement and Recognition: Be recognized, appreciated and rewarded Involvement and Belonging: We look forward to welcoming you to our team! All part-time employees are eligible for a benefits package that includes: outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4% beautiful 160-acre campus with walking trail Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer

Job Description We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team! The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process. This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus. Education: Associate Degree in Business or equivalent relevant experience. Experience: 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred. Key Responsibilities include: Provide financial counseling and assistance to patients and/or family members as needed. Explain program costs, payment options, and insurance coverage in a clear and compassionate manner. Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments. Complete all Patient Financial Agreement documents, validating that they are approved. Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner. Obtain signatures on all required financial agreement forms. Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues. Collaborate with admissions and clinical teams to ensure accurate and timely financial communication. Maintain detailed, confidential financial records in accordance with company and regulatory standards. Support weekday Financial Services Coordinator coverage when needed. When you join the Pavillon team, your Career Experience includes: Career Growth: Continuous learning and career development Work-Life Balance: Environment that provides support and skill development Integrity: We value and respect our employees and patients Sense of Purpose: Your contributions improve the quality of people's lives Empowering Positive Culture: Environment that focuses on bringing out the best in people Trust in Leadership: Managers foster an environment of trust, mentorship and fairness Encouragement and Recognition: Be recognized, appreciated and rewarded Involvement and Belonging: We look forward to welcoming you to our team! All part-time employees are eligible for a benefits package that includes: outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4% beautiful 160-acre campus with walking trail Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Welcomes patients * Verifies patient information and makes corrects in the computer system * Confirms appointment times, locations, and providers during check-in * Communicates delays to the front desk lead * Assists in ensuring appointments are confirmed * Assists in open and closing procedures * Prints daily appointment schedules and front desk reports * Verifies insurance through epaces, heathenet, healthplex * Inputs insurance information including active/expired dates * Sends appropriate patient messages * Assists patients in filling out forms * Collects co-payments including sliding scale nominal fee * Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: * High school diploma or equivalent * Able to read, write and speak the English language. A second language of Spanish is preferred * Able to learn new software and computer systems * Strong attention to detail and customer service skills * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals * Medical office experience or medical terminology knowledge preferred but not required * EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Welcomes patients Verifies patient information and makes corrects in the computer system Confirms appointment times, locations, and providers during check-in Communicates delays to the front desk lead Assists in ensuring appointments are confirmed Assists in open and closing procedures Prints daily appointment schedules and front desk reports Verifies insurance through epaces, heathenet, healthplex Inputs insurance information including active/expired dates Sends appropriate patient messages Assists patients in filling out forms Collects co-payments including sliding scale nominal fee Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: High school diploma or equivalent Able to read, write and speak the English language. A second language of Spanish is preferred Able to learn new software and computer systems Strong attention to detail and customer service skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Medical office experience or medical terminology knowledge preferred but not required EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Representative (FGP) - Staten Island, Bard Ave. In this role, the successful candidate greets patients as they arrive off the elevator, assist patients with their paperwork, and attend to patient's needs. Acts as a liaison between the patient and Surgery Department. Responsible for helping to improve patient and family satisfaction by gaining a full understanding of patient concerns and providing resolution whenever possible. Serving as an informational resource to patients and their families; facilitating communications between patients/families and staff; documenting patient compliments and complaints. Job Responsibilities: * Distributes Patients' Bill of Rights when requested and answer questions pertaining to those rights. * Monitors waiting area and dressing rooms for tidiness and tidies as appropriate * Stock waiting area with reading materials. * Assist patient who are in wheelchairs, when needed escort patient to their doctor's appointment. * When needed escort patients to dressing room instruct on clothing changing procedures. Inform lead tech patient dressing room location. * Inform patients on wait time. * Greet and direct patients to appropriate registration line and seating areas. Assist patients to fill out paperwork, when necessary. * Reports trends in patient feedback to the leadership and works with the health care team to identify possible quality improvement initiatives. * Documents all patient complaints and compliments in the Patient Feedback Tool and shares feedback and suggestions with involved staff as appropriate. Directs complaints to the office of the Chief Medical Officer and Risk Management. And/or Administrator. * Serves as a liaison between patient and staff when requested by patient/family and/or health care team and assists patient and/or family to gain resolution within the limits of established organizational policy. * Investigates and facilitates resolution of quality-of-care concerns/complaints/grievances for all patients and families/visitors. * Distributes Advance Directive information and serves as a resource for patients, caregivers and staff. * Interprets and explains NYU Medical Center's policies, procedures and services that pertain to patient rights and responsibilities, as requested. Minimum Qualifications: * High School Graduate or the equivalent, or 3-5 years of equivalent experience in dealing with the public, required. * Excellent communication and customer service skills. * Knowledge of services provided in the Medical Center. Preferred Qualifications: * College Graduate preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $34,467.64 - $53,073.49 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Job DescriptionDescription: Quigley Eye Specialist, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference. Hours vary depending on doctors' schedules; Must be available Monday through Friday. Opening and closing shifts rotate. *Overtime may be required. Must be willing to travel to our different clinic locations. Job Responsibilities: Checks patients in for appointments, greeting everyone in a pleasant and professional manner. Marks the arrival time of patients in the office and makes sure that patients are seen on time. Scans patients' insurance cards and driver's licenses. Enters all new patient demographic information into the computer. Ensures that proper authorization or referral is collected from the patient. Presents and collects fees, posts payments, and schedules the patient's next appointment. Monitors accounts that are past due and collects payment at checkout. Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed. Evaluates chart data to verify all information has been received, completed, and signatures obtained. Benefits: As a team member at Eye Health America, you'll enjoy: Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc. Matching 401(k) Employee Discount Wellness Program Paid Vacation & Holidays Uniform Allowance Training/Advancement opportunities Requirements: High school diploma or equivalent. Prefer at least one year's experience in eye care, or the medical environment.

Full-time Description Quigley Eye Specialist, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference. Hours vary depending on doctors' schedules; Must be available Monday through Friday. Opening and closing shifts rotate. *Overtime may be required. Must be willing to travel to our different clinic locations. Job Responsibilities: Checks patients in for appointments, greeting everyone in a pleasant and professional manner. Marks the arrival time of patients in the office and makes sure that patients are seen on time. Scans patients' insurance cards and driver's licenses. Enters all new patient demographic information into the computer. Ensures that proper authorization or referral is collected from the patient. Presents and collects fees, posts payments, and schedules the patient's next appointment. Monitors accounts that are past due and collects payment at checkout. Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed. Evaluates chart data to verify all information has been received, completed, and signatures obtained. Benefits: As a team member at Eye Health America, you'll enjoy: Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc. Matching 401(k) Employee Discount Wellness Program Paid Vacation & Holidays Uniform Allowance Training/Advancement opportunities Requirements High school diploma or equivalent. Prefer at least one year's experience in eye care, or the medical environment.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Bloomington, MN Hours: Full time/ Flexible Hours and Availability Pay: $18-$19/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2025 Lucid Hearing Holding Company, LLC • All Rights Reserved

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Orlando, FL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

The Patient Concierge Coordinator will join a team working to establish and cultivate this global service offering at Medpace. This new service directly supports the patient in their journey of participating in a clinical trial through coordinating travel logistics on their behalf and reimbursing any out-of-pocket expenses. The goal is to provide a positive experience for the patient by easing the financial burden and coordination effort when traveling from their home to clinic. This position will be coordinating processes between several internal groups at Medpace and working with the technology team on website and integration enhancements. Responsibilities * Main point of contact for the patient and clinic nurse to receive and fulfill travel and payment requests * Work with the client and trial manager to create guidelines and parameters for each new study * New study set-up activities: add to portal, set-up in finance, generate materials from existing templates, ensure proper regulatory filing and translations * Onboard the clinic nurse for new sites * Liaising with patients (or patient's primary caregiver/family member) * Coordinate logistics and translation needs with various outside vendors * Effectively plan for future visit needs and utilize efficiencies whenever possible * Track spending and prepare monthly usage financial reporting * Maintain effective and efficient communication * May be responsible for other projects and responsibilities as assigned * Some evening and or weekend work for patient travel emergency assistance Qualifications * Bachelor's degree * Experience in a patient-facing role preferred * Knowledge and experience of global travel logistics, infrastructure and cost drivers * Knowledge of the pharmaceutical clinical research industry and how participation in clinical trials affects patients, as well as clarity on the benefits of this support * Prior experience of working within a clinical research/healthcare setting * Spanish speaking is a bonus, however not essential * Effective time management skills, with a strong ability to manage multiple projects and timelines * Computer literacy and knowledge of Microsoft Office products (e.g., Word, Excel, Power Point) * Determined and enthusiastic to embrace an opportunity within a new service * Team-player with a positive attitude and genuine love to support patients Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.