Operations Program Manager jobs at Expedia Group - 59 jobs

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the Team The Travel Partnerships & Advertising (TPA) portfolio advances strategic alignment and operational excellence across Expedia Group in a matrixed, global environment, enabling timely executive decision-making and measurable business impact. The team partners closely with program leads and functional teams to manage interdependencies, mitigate risks, and drive continuous improvement across the portfolio. The Business Programs Manager serves as the orchestrator for the TPA portfolio, maintaining a holistic view of initiatives and enabling leadership forums with clear, data-informed insights. In this role, you will: Maintain and evolve a portfolio management framework aligned with TPA and Expedia Group strategic priorities, including intake, prioritization, and resourcing of new initiatives. Lead core operating rhythms (e.g., bi-weekly updates, portfolio health reviews), prepare executive-level materials for leadership forums, and track milestones and KPIs across key initiatives. Work with the Director, TPA Portfolio as a point of contact for portfolio status, interdependencies, and escalations; collaborate with program leads and functional teams to identify risks and drive resolution; and partner with TPA teams to ensure alignment of priorities and resources. Identify and implement process improvements through tools, automation, and best practices; facilitate retrospectives and post-mortems to embed learnings; and champion simplicity, agility, and scalability in portfolio operations. Shared accountabilities Align the portfolio with product and commercial priorities to maximize impact. Partner with Program Points of Contact to identify and mitigate cross-program risks. Co-develop scalable operating models and capabilities with the Portfolio Director and Commercial Operations. Success in this role looks like Portfolio health meets or exceeds industry benchmarks. High quality insights and data maintenance enables timely, high-quality decisions. Reduced operational friction, delays, and resource conflicts across the portfolio. Experience and Qualifications Advanced program and portfolio management skills, including risk and dependency mapping. Strong data analysis capabilities and executive-level reporting experience. Excellent communication and stakeholder engagement across a cross-functional, global environment. Proven ability to influence without authority and drive outcomes collaboratively. Demonstrated experience in operational process improvement and systems thinking. The total cash range for this position in Seattle is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group™ Media Solutions, Expedia Local Expert , CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain ********************. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Are you someone who is an out of the box, strategic thinker who thrives in a complex, ambiguous, fast-paced environment with the desire to deliver on large scale global programs? If so, this job is for you! The Experiences + Devices (E+D) Executive Management Office is looking to fill a key role focusing on employee experiences and business operations. E+D is an engineering organization that works closely together to enable the Microsoft mission to deliver products, services, and devices that people, and organizations trust and love in all aspects of their lives at work, home and at school. As part of the E+D executive office, it will be essential to uphold the team's philosophy to operate with the highest level of confidentiality, integrity, inclusivity, and trust. This role will orchestrate across many stakeholders for core deliverables and requires an individual who is a great team player, a self-starter, strategic thinker and adaptable to jumping in to solve issues and drive solutions across the business. The E+D Employee Experiences team designs, implements, and operates large-scale global programs across Engineering that support Microsoft's aspire-to culture of creating an environment where everyone can be their full, authentic selves in alignment with our values and do their best work every day. We are an agile self-driven team that depends on one another and delivers! **This Senior Business Program Manager will lead two strategic programs - WW Eng Sites Community and E+D Culture & Inclusion.** + **Worldwide Engineering Sites Community** + Mission: Connect Microsoft's global engineering centers (37 sites across 21 countries with over 50,000 engineers) to elevate employee experiences, improve operational rigor, and strengthen community connections, while driving a unified "One Microsoft" culture and strategy + Scope: Lead the WW Engineering Operations Core Team in partnership with C+AI to virtually coordinate site leaders and Business Program Managers (BPMs) across core engineering divisions (E+D, C+AI, MAI, COREAI, Security, SMT, T&R) and sites, scaling company-wide initiatives (e.g., AI skilling, management workshops), and serving as the connective tissue between geographically dispersed hubs, creating a unified voice for engineering sites when interfacing with corporate leadership. + **Culture and Inclusion Charter:** + Mission: Foster an inclusive, One Microsoft culture across E+D and WW engineering sites, ensuring every employee feels connected and empowered to bring their authentic self to work. + Scope: Drive diversity, inclusion, and respect; align local initiatives with Microsoft's aspire-to culture; scale D&I efforts globally; and reinforce a culture that supports business goals. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **This role is based out of the Microsoft Redmond, WA campus.** In alignment with Microsoft's Flexible Work Policy, this role is expected to work on campus **at least three days per week on average** . This requirement ensures consistency with company guidelines and supports collaboration expectations. **Responsibilities** This Senior Business Program Manager is expected to be a high-impact leader who can strategically run a worldwide program, unify a diverse set of teams, and deliver tangible operational improvements. This role requires leadership in a virtual capacity, cross-functional collaboration, program management rigor, and executive savvy to succeed. + **Global Rhythm of Business (RoB):** Plan and execute the cadence of meetings, initiatives, and communications to keep all sites aligned. Organize regular forums (monthly syncs, quarterly calls, annual summits) and maintain engagement between meetings. + **Virtual Leadership:** Chair and connect a network of ~40+ site BPMs, facilitating community calls, workshops, and peer collaboration. Drive standardization and alignment with corporate programs, facilitating the exchange of best practices, playbooks, and solutions among sites and encourage standardization of approaches by incorporating Corp programs and initiatives for global consumption. + **OKR Alignment and Reporting:** Own the Objectives and Key Results (OKR) process for the community, ensuring local plans ladder up to strategic goals and tracking outcomes with common metrics. Serve as the liaison to executive stakeholders, preparing high-quality updates for executive sponsors and the E+D executive office. + **Budget and Operations Oversight:** Guide community budget usage, establish spend principles, and chair budget reviews to ensure prudent, consistent use of funds in partnership with Finance. **E+D Culture & Inclusion - Specific Responsibilities** + **E+D D&I Strategy:** Define and execute a unified diversity and inclusion strategy for the E+D Division in alignment with Microsoft's values and goals, set community-wide D&I objectives and ensure local plans ladder up to Microsoft goals. + **Governance:** Chair the E+D D&I council and inclusion network workstreams, partner with Corporate D&I, and translate company-wide initiatives into actionable guidance for all business groups and sites. **Job Accountabilities** **Strategic Program Management** : Design, implement, and evolve large-scale programs; translate vision into execution; work in ambiguous situations across a dynamic fast-paced environment; coordinate multiple activities; and use data-driven approaches to translate high-level goals into concrete programs to inform decisions and measure success. **Process Design and Management:** Experience creating and reengineering global workflow processes through automation with a history of solving tough problems in complex environments. This role requires solid business acumen and deep analytical skills to be successful. **Communication** : Verbal and written communication skills across all levels of the organization to manage global programs and bring others along the journey. Ability to develop executive level presentations including storyboarding and present to a CVP level audience. Ability to use out-of-the-box creative thinking to work through ambiguity and heighten awareness to increase engagement. **Executive Stakeholder Engagement:** Interface with senior leaders (CVP/EVP-level sponsors), distill information into concise briefs, and present recommendations confidently. Track record of effective stakeholder management, navigating a matrix organization and balancing the needs of different groups (engineering, HR, finance, etc.). Diplomacy and the ability to represent the community professionally at all levels is expected. **Cross-Team Collaboration:** We are looking for someone who is phenomenal at cross-team collaboration and emotional intelligence as well as someone who can demonstrate influence and impact skills. Able to build trust with site leaders and PMs, inspire a shared vision, and drive alignment without formal reporting lines. Experience chairing committees or communities of practice. **Qualifications** **Required Qualifications:** + Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation + OR equivalent experience. **Preferred Qualifications:** + Master's Degree in Business, Operations, Finance, or related field AND 8+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation + OR equivalent experience. + A passion for Microsoft's mission and creating a vibrant, inclusive work environment for engineers worldwide will help energize their work. + Considerable problem-solving skills and advanced knowledge of business program management and operational processes. + Ability to influence, and lead and manage global virtual teams and programs. + Ability to collaborate across team - flexibility, proactiveness, teamwork, and ability to effectively communicate with all levels and work in a fast-paced environment. + Bias for Action and Results - takes ownership and drives projects forward independently - a "go-getter" who can identify what needs to be done and rally others to execute. They will need to handle ambiguity and be solution-oriented, especially when coordinating across geographies and business groups. + High capacity for multitasking, context switching, able to manage multiple, high-stakes projects simultaneously under deadline constraints. + Self-directed and self-confident with great initiative and sense of ownership. Ability to persuade, lead, and motivate others. + Demonstrated ability to synthesize the complex - able to take multiple, complicated, disparate inputs and transform it into simple, clear, succinct actions and initiatives. + Proficient in Modern SharePoint site creation and editing; advanced knowledge of Excel. Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************

Are you someone who is an out of the box, strategic thinker who thrives in a complex, ambiguous, fast-paced environment with the desire to deliver on large scale global programs? If so, this job is for you! The Experiences + Devices (E+D) Executive Management Office is looking to fill a key role focusing on employee experiences and business operations. E+D is an engineering organization that works closely together to enable the Microsoft mission to deliver products, services, and devices that people, and organizations trust and love in all aspects of their lives at work, home and at school. As part of the E+D executive office, it will be essential to uphold the team's philosophy to operate with the highest level of confidentiality, integrity, inclusivity, and trust. This role will orchestrate across many stakeholders for core deliverables and requires an individual who is a great team player, a self-starter, strategic thinker and adaptable to jumping in to solve issues and drive solutions across the business. The E+D Employee Experiences team designs, implements, and operates large-scale global programs across Engineering that support Microsoft's aspire-to culture of creating an environment where everyone can be their full, authentic selves in alignment with our values and do their best work every day. We are an agile self-driven team that depends on one another and delivers! This Senior Business Program Manager will lead two strategic programs - WW Eng Sites Community and E+D Culture & Inclusion. * Worldwide Engineering Sites Community * Mission: Connect Microsoft's global engineering centers (37 sites across 21 countries with over 50,000 engineers) to elevate employee experiences, improve operational rigor, and strengthen community connections, while driving a unified "One Microsoft" culture and strategy * Scope: Lead the WW Engineering Operations Core Team in partnership with C+AI to virtually coordinate site leaders and Business Program Managers (BPMs) across core engineering divisions (E+D, C+AI, MAI, COREAI, Security, SMT, T&R) and sites, scaling company-wide initiatives (e.g., AI skilling, management workshops), and serving as the connective tissue between geographically dispersed hubs, creating a unified voice for engineering sites when interfacing with corporate leadership. * Culture and Inclusion Charter: * Mission: Foster an inclusive, One Microsoft culture across E+D and WW engineering sites, ensuring every employee feels connected and empowered to bring their authentic self to work. * Scope: Drive diversity, inclusion, and respect; align local initiatives with Microsoft's aspire-to culture; scale D&I efforts globally; and reinforce a culture that supports business goals. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is based out of the Microsoft Redmond, WA campus. In alignment with Microsoft's Flexible Work Policy, this role is expected to work on campus at least three days per week on average. This requirement ensures consistency with company guidelines and supports collaboration expectations. Responsibilities This Senior Business Program Manager is expected to be a high-impact leader who can strategically run a worldwide program, unify a diverse set of teams, and deliver tangible operational improvements. This role requires leadership in a virtual capacity, cross-functional collaboration, program management rigor, and executive savvy to succeed. * Global Rhythm of Business (RoB): Plan and execute the cadence of meetings, initiatives, and communications to keep all sites aligned. Organize regular forums (monthly syncs, quarterly calls, annual summits) and maintain engagement between meetings. * Virtual Leadership: Chair and connect a network of ~40+ site BPMs, facilitating community calls, workshops, and peer collaboration. Drive standardization and alignment with corporate programs, facilitating the exchange of best practices, playbooks, and solutions among sites and encourage standardization of approaches by incorporating Corp programs and initiatives for global consumption. * OKR Alignment and Reporting: Own the Objectives and Key Results (OKR) process for the community, ensuring local plans ladder up to strategic goals and tracking outcomes with common metrics. Serve as the liaison to executive stakeholders, preparing high-quality updates for executive sponsors and the E+D executive office. * Budget and Operations Oversight: Guide community budget usage, establish spend principles, and chair budget reviews to ensure prudent, consistent use of funds in partnership with Finance. E+D Culture & Inclusion - Specific Responsibilities * E+D D&I Strategy: Define and execute a unified diversity and inclusion strategy for the E+D Division in alignment with Microsoft's values and goals, set community-wide D&I objectives and ensure local plans ladder up to Microsoft goals. * Governance: Chair the E+D D&I council and inclusion network workstreams, partner with Corporate D&I, and translate company-wide initiatives into actionable guidance for all business groups and sites. Job Accountabilities Strategic Program Management: Design, implement, and evolve large-scale programs; translate vision into execution; work in ambiguous situations across a dynamic fast-paced environment; coordinate multiple activities; and use data-driven approaches to translate high-level goals into concrete programs to inform decisions and measure success. Process Design and Management: Experience creating and reengineering global workflow processes through automation with a history of solving tough problems in complex environments. This role requires solid business acumen and deep analytical skills to be successful. Communication: Verbal and written communication skills across all levels of the organization to manage global programs and bring others along the journey. Ability to develop executive level presentations including storyboarding and present to a CVP level audience. Ability to use out-of-the-box creative thinking to work through ambiguity and heighten awareness to increase engagement. Executive Stakeholder Engagement: Interface with senior leaders (CVP/EVP-level sponsors), distill information into concise briefs, and present recommendations confidently. Track record of effective stakeholder management, navigating a matrix organization and balancing the needs of different groups (engineering, HR, finance, etc.). Diplomacy and the ability to represent the community professionally at all levels is expected. Cross-Team Collaboration: We are looking for someone who is phenomenal at cross-team collaboration and emotional intelligence as well as someone who can demonstrate influence and impact skills. Able to build trust with site leaders and PMs, inspire a shared vision, and drive alignment without formal reporting lines. Experience chairing committees or communities of practice. Qualifications Required Qualifications: * Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation * OR equivalent experience. Preferred Qualifications: * Master's Degree in Business, Operations, Finance, or related field AND 8+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years' experience in program management, process management, or process improvement leading large cross-divisional programs and teams from strategy formulation to implementation * OR equivalent experience. * A passion for Microsoft's mission and creating a vibrant, inclusive work environment for engineers worldwide will help energize their work. * Considerable problem-solving skills and advanced knowledge of business program management and operational processes. * Ability to influence, and lead and manage global virtual teams and programs. * Ability to collaborate across team - flexibility, proactiveness, teamwork, and ability to effectively communicate with all levels and work in a fast-paced environment. * Bias for Action and Results - takes ownership and drives projects forward independently - a "go-getter" who can identify what needs to be done and rally others to execute. They will need to handle ambiguity and be solution-oriented, especially when coordinating across geographies and business groups. * High capacity for multitasking, context switching, able to manage multiple, high-stakes projects simultaneously under deadline constraints. * Self-directed and self-confident with great initiative and sense of ownership. Ability to persuade, lead, and motivate others. * Demonstrated ability to synthesize the complex - able to take multiple, complicated, disparate inputs and transform it into simple, clear, succinct actions and initiatives. * Proficient in Modern SharePoint site creation and editing; advanced knowledge of Excel. Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Microsoft Cloud Planning (MCP) is the central planning function within CSCP focused on forecasting, demand planning, and supply planning for all Microsoft Cloud services and associated hardware, directly impacting the success of Microsoft's cloud business. We are looking for a Director, Customer Deal Program Management to join the team. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** - Lead orchestration across Cloud planning for customer supportability scenarios in response to big / whale customer deals - Represent Cloud planning team in cross-functional projects / processes with Finance, Sales, Engineering Group, etc. for quarterly / annual planning activities - Establish processes with SLAs with partner teams on customer deal response, and build reporting / tracking mechanism for open and closed deals - Post deal closure, build reporting across Cloud Supply Chain to track readiness for customers - Partner with transformation & automation teams to build tools for end-to-end deal scenario planning capability **Qualifications** **Required Qualifications:** + Bachelor's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, Finance, or related field AND 10+ years experience in data science/analytics, engineering, industrial engineering, supply chain, operations, or project management with a supply chain or operations field + OR equivalent experience. + 5+ years experience in Supply Chain Planning and Program Management - 5+ years experience in building new supply chain capabilities and processes **Other Requirements:** + Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. **Preferred Qualifications:** + Deep understanding of ERP & Scenario planning software and tools, such as SAP IBP, Kinaxis, or Oracle Cloud SCM. + Experience in change management and process optimization. - Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all organizational levels. + Project management skills and the ability to manage multiple priorities in a fast-paced environment. + Demonstrable improvements in key business performance metrics, including revenue growth, cost efficiency, and customer satisfaction. Integrated Business Planning M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************

Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Microsoft Cloud Planning (MCP) is the central planning function within CSCP focused on forecasting, demand planning, and supply planning for all Microsoft Cloud services and associated hardware, directly impacting the success of Microsoft's cloud business. We are looking for a Director, Customer Deal Program Management to join the team. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities * Lead orchestration across Cloud planning for customer supportability scenarios in response to big / whale customer deals - Represent Cloud planning team in cross-functional projects / processes with Finance, Sales, Engineering Group, etc. for quarterly / annual planning activities - Establish processes with SLAs with partner teams on customer deal response, and build reporting / tracking mechanism for open and closed deals - Post deal closure, build reporting across Cloud Supply Chain to track readiness for customers - Partner with transformation & automation teams to build tools for end-to-end deal scenario planning capability Qualifications Required Qualifications: * Bachelor's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, Finance, or related field AND 10+ years experience in data science/analytics, engineering, industrial engineering, supply chain, operations, or project management with a supply chain or operations field * OR equivalent experience. * 5+ years experience in Supply Chain Planning and Program Management - 5+ years experience in building new supply chain capabilities and processes Other Requirements: * Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: * Deep understanding of ERP & Scenario planning software and tools, such as SAP IBP, Kinaxis, or Oracle Cloud SCM. * Experience in change management and process optimization. - Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all organizational levels. * Project management skills and the ability to manage multiple priorities in a fast-paced environment. * Demonstrable improvements in key business performance metrics, including revenue growth, cost efficiency, and customer satisfaction. Integrated Business Planning M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. As the **Director of FDE Operations** you will be accountable for running the end to end operating system for the Frontier Deployed Engineer (FDE) program, serving as the single operational owner across intake, prioritization, resourcing, and governance from intake through delivery. This role translates strategy into repeatable, scalable execution, ensuring decisions move quickly, work lands with the right teams, and outcomes are delivered with enterprise reliability. The role owns the program rhythm of business, operational frameworks, and cross functional orchestration spanning Engineering, ISE, ISD, CE&S, and Field teams. The role manages key stakeholders across the FDE community, while driving data backed decisioning, and ensures delivery models evolve to support increasing demand and scale. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **Program Operating Model & Rhythm of Business:** + Enhance and run the newly created FDE program operating model, including SteerCos, QBRs/MBRs, decision forums, and delivery cadences. + Establish a standardized rhythm of business (RoB) to accelerate decisions, track commitments, and ensure accountability from intake through delivery and out take. + Define ownership models, escalation paths, and fast decision criteria to enable high velocity execution while fast failing non fit requests. **Single Intake, Triage & Resourcing:** + Own the single intake ("one front door") experience for FDE customer requests, providing a unified and simplified interface for customers and account teams. + Lead through others, the intake → triage → scoping → resourcing → decision workflow using structured backlogs, prioritization frameworks, and transparent decisioning. + Define and enforce SLAs, routing rules, prioritization rubrics, and tagging mechanisms to land requests with the right teams and configurations at the right time. **Governance, Metrics & Transparency:** + Establish and maintain program governance, success metrics, and executive level dashboards tracking demand, delivery health, resourcing, and business impact. + Own the system of record for program execution, ensuring accurate tracking of requests, outcomes, capacity, and operational insights. + Proactively identify scale constraints, skill gaps, and delivery risks, driving mitigation through data driven storytelling and recommendations. **Cross Functional Orchestration:** + Orchestrate execution across Product, Engineering, Delivery, GTM, and Services organizations, influencing without direct authority. + Remove blockers, broker trade offs, and drive decision velocity across highly matrixed teams. **Delivery Excellence & Out-take:** + Institutionalize delivery patterns, accelerators, and reusable artifacts to improve consistency, quality, and speed at scale. + Ensure structured out take so delivered solutions become supportable through documentation, product integration, operational readiness, or handoff models. + Capture and amplify the Voice of the Implementer to inform product investments and reduce reliance on bespoke execution. **Change Management & Continuous Improvement:** + Lead operational readiness and change management as new motions, tooling, and workflows are introduced. + Drive continuous improvement through process simplification, standard templates, and automation opportunities. + Ensure the operating model remains agile, enterprise grade, and integrated with Microsoft's core systems and standards. **Other:** + Embody our culture and values. (********************************************* **Qualifications** **Required:** + Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. **Preferred:** + Experience of 8-12+ years of relevant program or business operations experience + Demonstrated experience leading large, complex business or technical programs with accountability for end to end execution and measurable outcomes. + Proven ability to operate at enterprise or multi team scope, coordinating execution across multiple functions (e.g., Engineering, Operations, Sales, or Delivery). + Strong expertise in program and portfolio management, including planning, dependency management, risk mitigation, and execution governance. + Experience defining and running program level rhythm of business (e.g., reviews, checkpoints, decision forums) to drive accountability and timely outcomes. + Demonstrated ability to establish and track program success metrics, dashboards, and reporting for leadership and stakeholders. + Proven strength in stakeholder management, including influencing senior leaders and peers without direct authority. + Experience leading teams, senior individual contributors, or vendors, including setting expectations, managing performance, and delivering against commitments. + Track record of driving decision velocity and operational clarity in highly ambiguous, matrixed environments. + Demonstrated success building repeatable execution frameworks (e.g., standardized intake, governance models, execution playbooks). + Advanced data literacy, including using KPIs, OKRs, and dashboards to guide prioritization and executive decision making. + Experience leading change management, including adoption of new tools, processes, or operating models. + Ability to identify and implement process automation or technology enabled efficiencies to improve program quality and speed. Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Microsoft **Critical Environment Business Program Manager (CEBPM)** on the U.S. Government Airgap team, you will serve in a key leadership position responsible for delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services supporting the U.S. Government. While our U.S. Government dedicated datacenter operations team has a sharp focus on serving our U.S. Government customers and helping them achieve federal missions, together, all of Microsoft's Cloud Operations & Innovation (CO+I) infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **_Critical Environment Business Operations_** + Independently collect and evaluate success criteria (e.g., ROI, SLAs, OKRs, KPIs) and performance metrics using scorecards and dashboards to monitor datacenter programs and ensure all activities align with business and program objectives. + Collaborates with others to use data analytics to derive insights that help identify program risks and mitigation plans and opportunities to streamline and optimize programs based on lessons learned. + Collaborates with others to conduct cost-benefit analyses to examine performance to value drivers and return on investment. + Provides leadership and subject matter expertise related to the accuracy, forecasting & compliance of datacenter financials. + Manage the financial and commercial aspects of site contracts, including related purchase orders and invoice reviews, and prepare spend plan management review materials for site leadership. + Assist with tracking of datacenter Maintenance and Repair activities and ensure alignment with the defined spend plan. + Evaluate cost savings opportunities and implement strategic projects to realize savings. + Maintain continuous alignment with the DCOPs regional business operations team. **_Data Center Work Environment_** + Learning and living the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success. + Maintains pride and a sense of accountability for the service quality, completeness, and resulting user experience, display accountability and ownership of the data center facilities. + Learns the customer's mission and maintains a strong customer focus to understand the impact of their work when completing tickets and assigned tasks. **_Security_** + Understand, follow, and always ensure secure operations. This includes successfully maintaining the required security clearance required for site access. Site security procedures must be maintained to ensure customer trust. + Work activities occur in a high security, high compliance environment subject to customer regulations. Complex activities must be completed with no external connectivity so advanced critical thinking skills are a must. The work environment allows no Personnel Electronics Devices such as cell phones and smart watches are prohibited in operational areas. + Multiple support functions will require constant transitioning between secure and non-secure work areas that will require comprehensive procedures to ensure spaces are accessed and secured utilizing multiple security tools and methods for compliance. + Complies with strict security and data management procedures and policies that are subject to constant physical security and customer audits, to include strict limitations on how equipment is stored within or transitioned out of secure work areas. + Completes all required security training, escorts uncleared vendors or IT support on-premises, and appropriately takes action and alerts others to security concerns and/or incidents. **Qualifications** **Required Qualifications:** + High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments + OR equivalent experience **Other Requirements:** **Security Clearance Requirements:** Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: + The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination. + **Clearance Verification** : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. + **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. **Citizenship & Citizenship Verification:** This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance **Preferred Qualifications:** + Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience. + Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP. + 2+ years' experience with critical environment maintenance and repair cost management + 2+ years' experience with industry program and project management skills + 2+ years' experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.) + 2+ years' experience with reporting and data analysis systems & platforms (e.g. PowerBI) Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $81,400 - $161,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,800 - $183,100 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Success Services Delivery is looking for a senior Business Program Manager to apply critical judgment and analytical skills to assess risks, scrutinize details, and solve complex problems across Success Programs and Success Enablement Global engines. The BPM will contribute to well-informed and strategic decision-making that supports organizational objectives and mitigates potential risks. Utilizing business intelligence and a strategic big-picture view they will analyze business operations and financial health. This involves applying deep business acumen and Microsoft product knowledge to interpret key performance indicators and drive informed decision-making that aligns with overarching business objectives. Performs program landscape research and analysis. Identifies and scopes opportunities to develop new programs and improve current ones impacting the broader unit. Leads the defining and tracking of success criteria and performance metrics. Shares best practices to define and execute on a landing and communication plan, such as the target audience(s) and communication strategy. Shares expertise to evangelize highly complex programs to stakeholders, partners, and customers to gain buy in. Leads a portfolio of projects, including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for highly complex programs. Provides insight to lead others to understand mapping or how people, process, technology, and systems work and impact one another. Provides insight to cost-benefit analyses to examine performance to value drivers. Provides insight to collect and evaluates success criteria and performance metrics. Utilizes direction and strategy from leadership to advocate and influence sponsorship regarding business area of expertise in order to create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** + Utilizes direction and strategy from leadership to advocate and influence sponsorship regarding business area of expertise in order to create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. + Leads the definition of the vision and strategy for change, broad and specific impact, and the flow of communication and interaction with the organization to drive change management processes. + Ensures buy in and adoption of the new program or change by others in the organization using change management methodologies and techniques. + Leads others to develop the collateral required to enable key stakeholders and others to be onboard. + Leads identification of training and reskilling needs, and mapping of individuals in partnership with Human Resources (HR). Leads partnering with business process outsourcing (BPO) vendors to ensure that their contractors have the proper skills and capabilities Microsoft requires. + Provides insight to cost-benefit analyses to examine performance to value drivers (e.g., profit and loss [P&L], return on investment [ROI]). Leads monthly business review (MBR) and runs rhythms regularly to identify what is working and what is not and makes improvements accordingly. + Provides insight to collect and evaluates success criteria (e.g., ROI, SLAs, OKRs, KPIs) and performance metrics (e.g., acquisition, usage, impact, effectiveness, customer feedback) and uses scorecards and dashboards to monitor highly complex programs and ensure all activities align with business and program objectives. + Leads the synthesis of data analytics (e.g., scenario analyses) to derive insights and training that help identify current and future program risks and mitigation plans and opportunities to streamline and optimize programs based on lessons learned that impact the broader unit, and plan to sunset programs that are no longer necessary or meeting objectives. **Qualifications** **Required Qualifications** + Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement + OR equivalent experience. **Preferred Qualifications** + Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement + OR equivalent experience + Proven ability to lead highly complex, cross‑functional programs end‑to‑end, including planning, execution, risk management, and delivery across engineering, operations, finance, and business teams. + Experience in data‑driven program management, including defining and tracking success metrics (OKRs, KPIs, ROI, SLAs) and communicating business impact through executive‑ready storytelling, dashboards, and scorecards. + Demonstrated experience designing and executing security-, privacy-, and regulatory‑compliant programs, incorporating governance, change management, and industry best practices into program planning. + Ability to drive stakeholder alignment and accountability through clear communication strategies, rhythm of business (ROB), and structured collaboration across diverse audiences and senior leadership levels. + Experience identifying new program opportunities and optimizing existing programs through process analysis, root‑cause identification, simplification, and continuous improvement informed by market and business insights. Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************

Our mission in Treasury is to enable our customers and partners to achieve more by accelerating their digital transformation with innovative financial solutions and to optimize our cash. We are a customer and field facing global team that supports over 95% of Microsoft's revenue. We collect about $200B cash from across the globe each year and manage one of the largest corporate cash portfolios ($100B+) in the world . We also provide broad perspective on business risk and strategies to mitigate it using world-class insurance solutions. We are in over 20 countries, so chances are we are where you may want to explore new opportunities. When we pursue our passions, we do our best at work. It has allowed us to grow and develop into a team with a growth mindset and a culture of innovation evidenced by many industry-award winning solutions. We are looking for a passionate and experienced professional to join our Process and Innovation team as the **Senior Finance Business Program Manager** developing our new Agent team. You will drive adoption and orchestration of AI (artificial intelligence)-powered agents within Finance and adjacent functions. This role will evangelize, implement, and optimize agent-based workflows to enhance productivity, knowledge management, and strategic automation: + Establish a resource pool of specialized agents (Productivity, Knowledge, etc.) aligned to Treasury's business strategy. + Enable scalable automation and knowledge orchestration across business processes. + Foster a culture of innovation through hands-on practice and collaboration with product groups. At Microsoft, our mission-to empower every person and every organization on the planet to achieve more-guides how we partner with customers to deliver trusted, impactful solutions. With a growth mindset culture, we innovate responsibly and measure success by shared progress-people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what's next for everyone. **Responsibilities** Mission is to operationalize AI agents, embed agent capabilities into daily workflows, and evangelize agent usage, which include the following day-to-day and long-term impact: + Develop and co-develop agents, as well as promote agent usage and best practices. + Collaborate with engineering and product groups. + Continuously refine processes for efficiency and scalability. + Drive measurable productivity gains. + Enable knowledge democratization. + Support enterprise AI transformation. + Embody our culture and values **Qualifications** **Required/Minimum Qualifications** + Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience. **Additional or Preferred Qualifications** + Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience. + 1+ year(s) experience in multinationals with multi-product/multi-segment finance roles. + 1+ year(s) work experience in matrix-based organization. + 1+ year(s) work experience in the technology or software industry. + Power Automate and Programming backgrounds or experience. + Order-to-Cash processes and financial operations knowledge; Experience in finance with a relentless drive for delivering impact. + Project management, process flow design, data organization and topic structuring skills. + Problem-solving mindset with curiosity and analytical thinking. + Demonstrated ability to simplify while working through complex business situations in a rapidly changing environment. + Cross-group collaboration skills, including the ability to comfortably communicate with and influence management leaders. + Demonstrated strategic thinking and ability to act as an evangelist and catalyst to customer experiences. + Integrity and self-confidence with demonstrated change management and the ability to lead in a diverse and inclusive culture. \#Finance Financial Analysis IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************

This Business Development (Strategic Partnership) role advances Digital Direct Sales (DDS) strategy by planning, structuring, and negotiating strategic partnerships and by program managing initiatives that deliver profitable, customer centric growth. The mission is to drive profitable growth in Consumer and SMB ecommerce by structuring strategic partnerships, commercial win-rooms, and executing cross functional programs with sales excellence and agility. **Responsibilities** Key Responsibilities 1. Strategic Pursuit & Deal Execution - Lead pursuits aligned to DDS strategy and business growth plans: plan, structure, and negotiate strategic partnerships. - Embed DDS value proposition in every pursuit: differentiate Microsoft's direct experience through strategic partnerships (e.g, trade-in, financing, 3P offerings) - Drive commercial win-room and ensure deal quality and compliance: balance customer outcomes with Microsoft business rules, protect margin, mitigate risk, and ensure delivery SLAs are met. 2. Partnerships & Complex Deal Structuring - Structure and negotiate multi-party agreements with ecosystem partners, vendors, and strategic customers to enable joint value creation (devices, subscriptions, and selected 3P products). - Manage interfaces across Legal/CELA, Finance, Category, CSS/Ops, GTM, and Engineering; navigate approvals and close complex deals with clear economics and incentives. - Identify new 3P opportunities to reinforce Microsoft Store differentiation and strengthen the reason to buy. 3. Business Program Management - Design and improve programs: define strategy, gather requirements, align to FY27 priorities, assess risks, and implement mitigations. - Advocate program value using metrics; secure stakeholder buy-in; monitor objectives; and run change management efficiently. - Scale winning motions across geographies using VOC insights and market trends. 4. Cross-Functional Orchestration and Business planning - Coordinate across DDS and Microsoft teams (Category Sales, MCAPS, Finance, Legal/CELA, CSS, Engineering, Marketing) to shape business plans, opportunity sizing, whitespace ideation for growth in Focused Markets. - Participate in platform planning governance rhythms (Sunderland, MBR) to provide market-relevant business cases to support engineering roadmap and roll-out plan in regions. 5. Regional Compliance & Localization - Translate regulatory changes (e.g., Digital Acts, EO, payments, currency) into clear business impact, functional requirements for prioritization. - Partner with teams to deliver compliant, market-ready experiences; reduce localization time and defects; measure impact and reapply learnings globally. **Qualifications** + 3-6 years in Business Development (strategic partnerships), eCommerce, category management, or program management. + Proven ability to plan, structure, and negotiate complex partner/customer agreements. Strong analytical skills with experience in eCommerce KPIs and financial modeling. + Familiarity with Microsoft sales methodology and Consumer/SMB buying behaviors. + Cross-functional collaboration and stakeholder management skills. + Experience with AI-driven tools and transformation initiatives (preferred). Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************

Our mission in Treasury is to enable our customers and partners to achieve more by accelerating their digital transformation with innovative financial solutions and to optimize our cash. We are a customer and field facing global team that supports over 95% of Microsoft's revenue. We collect about $200B cash from across the globe each year and manage one of the largest corporate cash portfolios ($100B+) in the world. We also provide broad perspective on business risk and strategies to mitigate it using world-class insurance solutions. We are in over 20 countries, so chances are we are where you may want to explore new opportunities. When we pursue our passions, we do our best at work. It has allowed us to grow and develop into a team with a growth mindset and a culture of innovation evidenced by many industry-award winning solutions. We are looking for a passionate and experienced professional to join our Process and Innovation team as the Senior Finance Business Program Manager developing our new Agent team. You will drive adoption and orchestration of AI (artificial intelligence)-powered agents within Finance and adjacent functions. This role will evangelize, implement, and optimize agent-based workflows to enhance productivity, knowledge management, and strategic automation: * Establish a resource pool of specialized agents (Productivity, Knowledge, etc.) aligned to Treasury's business strategy. * Enable scalable automation and knowledge orchestration across business processes. * Foster a culture of innovation through hands-on practice and collaboration with product groups. At Microsoft, our mission-to empower every person and every organization on the planet to achieve more-guides how we partner with customers to deliver trusted, impactful solutions. With a growth mindset culture, we innovate responsibly and measure success by shared progress-people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what's next for everyone. Responsibilities Mission is to operationalize AI agents, embed agent capabilities into daily workflows, and evangelize agent usage, which include the following day-to-day and long-term impact: * Develop and co-develop agents, as well as promote agent usage and best practices. * Collaborate with engineering and product groups. * Continuously refine processes for efficiency and scalability. * Drive measurable productivity gains. * Enable knowledge democratization. * Support enterprise AI transformation. * Embody our culture and values Qualifications Required/Minimum Qualifications * Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience. Additional or Preferred Qualifications * Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience. * 1+ year(s) experience in multinationals with multi-product/multi-segment finance roles. * 1+ year(s) work experience in matrix-based organization. * 1+ year(s) work experience in the technology or software industry. * Power Automate and Programming backgrounds or experience. * Order-to-Cash processes and financial operations knowledge; Experience in finance with a relentless drive for delivering impact. * Project management, process flow design, data organization and topic structuring skills. * Problem-solving mindset with curiosity and analytical thinking. * Demonstrated ability to simplify while working through complex business situations in a rapidly changing environment. * Cross-group collaboration skills, including the ability to comfortably communicate with and influence management leaders. * Demonstrated strategic thinking and ability to act as an evangelist and catalyst to customer experiences. * Integrity and self-confidence with demonstrated change management and the ability to lead in a diverse and inclusive culture. #Finance Financial Analysis IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity At Adobe, we are dedicated to innovation, creativity, and excellence. As an Engineering Program Manager in Seattle, you will be part of a world-class team driving forward our security initiatives. This role is uniquely positioned to influence and build the future of Adobe's security landscape, enabling secure innovation and aligning security measures with business goals. What you'll Do Apply your security expertise to guide risk-based decisions across various programs, ensuring Adobe effectively manages security risks. Develop and maintain strategic relationships with Principal Engineers and executive leaders, using your technical knowledge to invent or improve solutions. Act as a central point of contact for product teams and collaborators, encouraging effective communication and collaboration. Proactively identify and mitigate risks across programs, develop contingency plans, and resolve critical issues. Support and guide TPMs and engineering teams through the software development lifecycle, ensuring flawless execution. Communicate complex technical information clearly to diverse audiences, influencing decision-making at all levels. What you need to succeed 10 years in technical program management, with 3-5 years in Security, or 13 years with a Bachelor's or equivalent experience. Proven track record of leading and delivering large-scale technical programs in a fast-paced environment. Outstanding cross-functional collaboration and team member coordination abilities. Profound knowledge of software development methodologies and established guidelines. Strong technical background with the ability to grasp complex architectural concepts. Experience in defining, implementing, and optimizing scalable program management processes and important metrics. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $146,300 -- $277,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $191,600 - $277,400 In Washington, the pay range for this position is $177,100 - $256,450 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity We are looking for a Principal Engineering Program Manager to lead and scale our Experience Engineering initiatives. In this role, you will drive and orchestrate complex, multi-organization programs that bring together our best in class creative & experience products. Acting as a strategic bridge between platform, engineering, product, design and marketing teams, you will own the process, planning, resource allocation, risk management, and partner coordination. With a deep understanding of software development processes and a keen eye for detail, you will ensure flawless execution of projects, meet critical deadlines, and deliver high-quality outcomes. What you'll Do * Deliver multiple large-scale growth engineering projects. * Develop and maintain comprehensive project plans, defining goals, timelines, checkpoints, and resource allocation; monitor progress, mitigate risks, and proactively resolve issues to ensure successful execution. * Collaborate with cross-functional teams including engineering, product management, and marketing to define goals, scope, and deliverables, foster alignment and transparency through effective communication and coordination. * Prepare and present status reports, dashboards, and executive summaries to partners while maintaining comprehensive documentation and communicating updates and lessons learned to support future initiatives. * Define and iteratively improve program management processes, tools, and methodologies; implement guidelines to optimize efficiency and effectiveness. What you need to succeed * Bachelor's degree in Computer Science or a related technical field, or comparable practical experience. * 10+ years of program management experience in engineering and technical environments, including at least 3 years in senior or principal leadership roles. * Proven ability to influence cross-functional teams in matrixed organizations, driving and coordinating complex programs. * Demonstrated success in managing complex engineering programs end-to-end, thriving in fast-paced environments and navigating ambiguity effectively. * Exceptional communication and presentation skills, with the ability to clearly convey complex technical concepts to executive and non-technical partners. * Strong understanding of the software development lifecycle and engineering workflows, combined with a creative and systematic approach to problem-solving, prioritization, and evaluating alternative solutions. * Expertise in Agile project management methodologies (e.g., Scrum, Kanban) and tools such as Jira and Confluence. * Experience in implementing Adobe Experience Cloud solutions, managing digital marketing campaigns, creative production workflows, or large-scale consumer product launches. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $146,300 -- $277,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $191,600 - $277,400 In Washington, the pay range for this position is $177,100 - $256,450 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice Jan 02 2026 12:00 AM If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

The Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple's high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here. Our SRE team is looking for a dynamic EPM to help build and run services that millions of customers use every day. We are looking for star performers to drive projects for various areas of Apple Cloud Infrastructure. You'll be partnered with a team whose mission it is to build, maintain and improve Apple's most critical cloud services. We're looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability and security while defining standards, implementing standard methodologies and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we'd love to hear from you! ABOUT YOU: You are an ambitious individual who is proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels. Can you coordinate multiple projects across multiple locations? We need someone with excellent written and interpersonal skills who pays attention to the details and is highly organized. You have experience running a complex set of software deliverables with many interdependencies and have a successful track record being a phenomenal partner within teams and across organizations in engineering, design, and leadership. You have excellent communication, organization and leadership skills as this is relevant in our complex environment. Are you ready? The Apple Cloud Services Infrastructure team is seeking a senior engineering program manager to drive the development of our AI platform software stack. You'll be the connective tissue between infrastructure engineering teams building the foundational systems that power AI/ML development across Apple. Spanning Model Development, Model Serving, and App Serving capabilities, you'll partner with engineering, product, and business teams to translate platform vision into executable roadmaps. In addition you'll be responsible for driving alignment across complex technical dependencies and ensuring we deliver integrated infrastructure that scales. Experience with ML/AI infrastructure: training clusters, model serving, or ML platform tooling Background in GPU/accelerator infrastructure or high-performance computing Familiarity with container orchestration (Kubernetes), workflow systems, or distributed data platforms Experience building developer platforms or infrastructure-as-a-service products Understanding of ML development workflows: experiment tracking, model registries, pipeline orchestration Proven ability to drive complex, multi-team technical programs from ambiguity to delivery Track record of influencing senior engineering leaders and building consensus across organizations with competing priorities Strong technical acumen and the ability to engage with product and engineering on architecture decisions and tradeoffs Self-motivated and proactive; demonstrated ability to quickly triage, prioritize, and navigate ambiguity under pressure Excellent written and verbal communication; able to translate technical complexity into clear narratives for diverse audiences 8+ years in technical program management, with significant experience in infrastructure or platform development Deep understanding of distributed systems, cloud infrastructure, and software development lifecycles BS in Computer Science, Engineering, or related technical field or related experience

Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology! We enable Apple's apps and services, and we do it on an extensive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. The ASE Security team is seeking an experienced Security Engineering Program Manager to help manage and scale our Security Training u0026 Outreach Team. As an Engineering Program Manager supporting Security Training u0026 Outreach, you will partner with a wide variety of technical teams across ASE, helping them become more security self-sufficient through clear guidance, targeted outreach, and high-quality learning experiences. We cultivate strong relationships, build trust, and influence without direct authority. We communicate openly and clearly, collaborate enthusiastically, and value a diverse culture of healthy debate. Do these points resonate with you? If so, we want to talk! In this role, you will serve as an Engineering Program Manager for the Security Training u0026 Outreach team, owning programs that deliver technical security education at scale. You will lead cross-functional planning, define requirements, and coordinate engineering and security contributors to build accurate, high-quality training materials. Your responsibilities include reviewing technical content, driving curriculum development, and supporting the broader Security Champions ecosystem. You will help spread a strong security culture across ASE by empowering developers with the knowledge and resources to build securely and enable greater security self sufficiency. A key part of the role will be scaling security uplift and adoption efforts through targeted outreach campaigns and technical materials that meet teams where they are. You'll apply strong analytical and problem-solving skills to ensure training initiatives address real security challenges and deliver measurable impact. This role requires exceptional communication skills, the ability to influence without authority, and a deep understanding of technical domains to keep programs aligned to strategic security priorities. Build trust and influence: Experience with fostering collaboration, and influencing stakeholders without direct authority to achieve program objectives. Communication Skills: Strong ability to convey complex technical concepts to both technical and non-technical audiences, and to review, edit, and refine technical or training content for clarity, accuracy, and consistency. Analytical and Problem-Solving Abilities: Strong analytical skills to assess complex security challenges and develop innovative solutions to address them. Drive what matters: Able to focus and simplify, balancing the details with goals, priorities, and trade-offs in mind. Technical Proficiency: A solid understanding of software development, systems engineering, or related technical fields to effectively understand and cooperative develop the curriculum. Proven history of building or scaling a security education program. Experience with cloud security. 5+ years of experience managing technical projects or programs, preferably in a security domain. 2+ years of experience working in training, education or Security Champions program. Project Management Expertise: Proficiency in managing complex projects, including defining scopes, setting timelines, and coordinating cross-functional teams to ensure timely and successful delivery. Training: Experience designing, delivering or managing, technical trainings programs. Bachelors or Master's degree in computer science or similar field or equivalent experience

The Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology! These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Fitness+ and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries! Our Commerce Engineering Program Management team works to enable subscriptions, promotions and much more across Apple's Services for hundreds of millions of customers worldwide. We are looking for a seasoned EPM with the ability to ship complex and customer-facing products using Machine Learning (ML) and Generative AI (GenAI) under demanding timelines. Do you have a track record of successful program management across complex initiatives? Do you foster positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you! In this role you will manage AIML based intelligence programs across our services, working cross-functionally to deliver commerce features to our customers on time and with quality. The Program Manager will focus on launching commerce features and capabilities using AIML to build a world-class, scalable commerce platform for our growing services business. The role requires a combination of program management, strong engineering background, and ability to build reciprocal relationships across various teams within Apple Services Engineering and other Apple organizations. We are looking for someone who loves digging into details, finding patterns, and driving operational efficiencies under demanding timeframes. Shipping large scale paid Subscription Software or Services consumer products used by millions globally Experience in Project management of complex, high impact projects from ideation to launch and post launch Ability to work collaboratively with multiple product and engineering teams for alignment, planning and delivery of products Strong facilitation skills for requirements gathering, scoping, planning, and review sessions across multiple teams Experience in driving system architectural discussions and driving a scalable platform development Strong prioritization skills with ability to manage multiple projects simultaneously Proven track record of operating autonomously, and being self driven and self motivated to deliver high quality results in an organized manner Highly organized and able to demonstrate extraordinary attention to detail Exceptional written, verbal communication and presentation skills for all level of an organization Naturally accountable and responsible individual Overall, a highly motivated, results-oriented, problem solver who enjoys a fast paced environment to deliver value to customers Business-savvy with MBA a plus 7+ years technical program management experience delivering large, global products and services using AIML Exposure to growing and retaining subscribers for consumer facing media services Strong technology foundation with experience delivering products spanning client and server development Bachelors Degree in Computer Science, PMP or similar certification, and/or deep relevant industry experience preferred.

Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. The Cloud Infrastructure team enables Apple's apps and services, and we do it on a massive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. Our Engineering Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers work together to build a single unified vision. Apple is seeking an experienced Engineering Program Manager to drive programs focused on building Apple's Cloud Observability and Storage Platforms. Our cloud platforms power many features we all love in our Apple products and they must scale globally, be highly available, performant, and simply "just work". Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you foster strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you! * Prior engineering, infrastructure, or software development program management experience for Site Reliability Engineering / DevOps strongly preferred. * Excellent written u0026 verbal communication skills, along with polished presentation skills Self-motivated and proactive with proven creative u0026 critical thinking capabilities Expertise in coordination u0026 participation in requirements gathering and design brainstorming sessions Experience leading multiple complex projects simultaneously A history of leadership, decision making, negotiation skills, and ability to influence partners without direct authority Proven record in defining processes, developing metrics and executing on them while driving program maturity and process optimization 8+ years of engineering program managers in the cloud infrastructure domain, specifically observability and cloud storage focus areas. Strong background in software delivery, and services infrastructure engineering Proficient in software development processes (SDLC), and comfortable with various project management methodologies Experience with risk analysis as well as developing, prioritizing and leading the roadmap Bachelors Degree in Computer Science / Engineering or deep relevant industry experience

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About eBay Live eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling. About the role eBay Live is redefining how sellers engage customers through real-time commerce. We're hiring a Senior Manager, Seller Success to build and operationalize solutions to reduce friction for our Live Sellers. As an Individual Contributor on the Seller Success team, you will operate as an internal consultant, parachuting into broken workflows, running root-cause analyses, and identifying scope of impact before designing and standing up fixes across multiple departments and cross-functional teams. You will build for scale, maintain a global perspective, and develop clean and repeatable tooling (SOPs, dashboards, change management plans, etc) to ensure process adoption before moving to the next highest-impact problem. Success will be measured by time-to-resolution, fix effectiveness, adoption at scale, and seller outcomes (GMV, retention, CSAT). As a Senior Manager, you will also drive discovery for ambiguous problems, design program KPIs and guardrails, and make cross-initiative tradeoffs to further the business unit's overall strategy. What you will accomplish: Develop Seller Strategy: Derive insights from internal and external data sources, drive discovery for complex problems, and deliver executive-level proposals and project roadmaps outlining issue prioritization, resource requirements, and project milestones. Support annual planning process, evangelizing needs to broader organization. Backlog Triage & Portfolio Management: Analyze a list of internal and external friction points in our strategic seller customer journey, size the impact of the problems, and recommend focus areas for issue resolution. Parachute Problem-Solving: Manage large, multi-threaded programs end-to-end. Lead short, focused engagements on top strategic priorities: map root causes, define deliverables and timeframes, set and track KPIs, identify and assign owners, and proactively identify and resolve program blockers. Build the Solution: Design the minimum viable fix and the globally scalable end-state across SOPs, templates, automation/tooling, and seller education & comms in accordance with seller strategy (e.g., onboarding assets, feature GTM support, Help Center content, Salesforce workflows). Install structural improvements in process, goals and governance practices to remove recurring blockers. Operationalize Globally: Stand up programs, best practices, and trainings across multiple resource models and org designs. Identify and implement process customization to accommodate for geography-specific localization needs. Drive adoption and change management across regions, establish light but real governance, and complete clean handoffs to steady-state owners. Influence & Unblock: Align and negotiate with cross-functional stakeholders including Category Management, Account Management, Global Customer Success, Product, Legal, Product Marketing, and Finance teams. Surface risks early, drive mitigation, and keep highly matrixed teams focused on value delivery. Measure & Learn: Define KPIs, tests, and track measures of success for all initiatives. Build instrument dashboards, run tests where feasible, publish ROI readouts, and feed insights into the Seller Success roadmap. Drive Seller Success: Keep the eBay Live Seller at the core of our work. Proactively identify opportunities to increase seller effectiveness by developing and implementing strategies to increase their Gross Merchandise Value, streaming hours, and other measures of success. What you will bring: 7-9+ years in Strategy & Operations, program delivery, or consulting-style roles with building, scaling, and managing complex cross-functional programs Self-starter with a proven track record of developing strategy, managing dependencies, influencing executive-level leaders and driving ownership across cross-functional teams Strategic thinking capabilities, including the ability to share insights to inform business planning initiatives, develop cross-functional frameworks for success, and build cases for investment Strong analytical skills, a proven track record of translating insights into actionable strategic plans, and demonstrable experience of innovative problem-solving at scale Excellent organizational, communication, and interpersonal skills, including the ability to succinctly communicate complex problems to executive audiences, quantify issues and impact, and develop well thought-through resource asks and potential solutions A dynamic, proactive approach, an ability to create clarity out of ambiguity, and the desire to work in a fast-paced, evolving environment Nice to Haves: MBA or similar relevant experience, marketplace or live/creator commerce experience, and/or customer enablement experience within e-commerce The base pay range for this position is expected in the range below: $101,200 - $174,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at ***************. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Consumer Insights Manager We create and deliver an aligned, dedicated marketing strategy to fuel each Expedia Group brand's success. Since our travelers interact with us through our brands, we have a brand focus in our marketing, while leveraging the scale and efficiency we've built in functional expertise. Expedia Group's Traveler Research and Insights Team is seeking a Senior Consumer Insights Manager to help build traveler-centric brands through strategic research and actionable insights. As a Senior Consumer Insights Manager, you will be the strategic insights lead for one of our flagship brands within our house of brands. You'll partner closely with marketing, creative, and cross-functional teams to ensure brand strategies, communications, and experiences are rooted in traveler truths. This role is pivotal in shaping how our brands connect with travelers and drive business impact. In this role, you will: Represent traveler needs across brand forums and strategic initiatives Develop and execute a research roadmap aligned with brand and business priorities Manage brand health, track creative testing, and campaign effectiveness Bridge brand marketing and central research teams to translate needs into actionable learning plans Apply insights to brand strategy, creative development, and marketing activation Integrate measurement outputs to explain the why behind performance metrics Deliver compelling data-driven narratives that influence business decisions Partner across marketing, UX, loyalty, analytics, and product teams, and build trust with senior leaders Oversee external research partners and champion innovative methodologies Mentor junior researchers and foster a culture of curiosity and excellence Qualifications 8+ years of experience in consumer research and insights, ideally across both agency and client-side roles Proven expertise in brand and campaign measurement, creative testing, and strategic research Skilled in qualitative and quantitative methodologies, including social listening and sentiment analysis Strong communicator with the ability to craft clear, engaging stories from complex data Experienced in influencing cross-functional teams and senior leadership Comfortable navigating a fast-paced, global organization with evolving priorities Excellent project manager with the ability to juggle multiple workstreams and maintain attention to detail Passionate about travelers and committed to building brands that resonate deeply with their needs The total cash range for this position in Seattle is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group™ Media Solutions, Expedia Local Expert , CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain ********************. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.