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  • Recruitment Trainer - US Learning & Development

    Harnham

    Facilitator job in Phoenix, AZ

    Hybrid working: Four days in office, one day from home At Harnham, we have specialised in Data & AI recruitment for nearly two decades, building a global reputation as the market leader. As we continue to scale our US business, we are hiring a Learning & Development Consultant to lead recruiter training across our American offices. This is a highly visible, delivery-focused role for someone who understands recruitment at a practical level and is passionate about developing high-performing consultants. You will be the face of Learning & Development in the US, working closely with our UK-based L&D team while owning the day-to-day training, coaching, and development of our US recruiters. Whether your background is in training recruiters or as a successful recruiter who has moved into L&D, this role offers the opportunity to shape capability, performance, and long-term growth across the US business. The Opportunity As Learning & Development Consultant, you will lead the delivery of our consultant development programmes in the US, supporting both new starters and experienced recruiters. Your focus will be on accelerating performance, reducing time to first fee, and embedding consistent best practice across sales behaviours, business development, and candidate management. You will collaborate closely with our established UK L&D team, ensuring global alignment while tailoring delivery to the US market. This is a hands-on role combining workshops, 1:1 desk coaching, programme evolution, and close partnership with managers and directors. What You'll Be Doing Leading delivery of the New Starter Development Programme and Experienced Consultant programmes across US offices Providing 1:1 desk coaching and mentoring to recruiters to drive performance and commercial confidence Delivering engaging, practical workshops focused on recruitment fundamentals, BD, candidate management, and offer processes Acting as a trusted partner to managers and directors, advising on development needs and performance gaps Owning utilisation targets through training delivery, coaching, and programme design Designing and evolving training materials, tools, and supporting resources to embed learning on desk Monitoring engagement, development pathways, and progression to support retention and performance Collaborating closely with the Head of L&D and UK team to ensure alignment with global strategy Supporting ad hoc projects including culture initiatives and business improvement work Who We're Looking For Strong understanding of recruitment, ideally within a specialist or agency environment Previous experience training recruiters, or a successful recruitment background with clear coaching or mentoring experience Ideally 3-4 years' experience as a high-performing 360 recruiter, or equivalent commercial recruitment exposure Confident, engaging, and credible when delivering training to groups and individuals Commercially minded, with the ability to translate theory into practical, desk-ready behaviours Excellent communication skills and the ability to build trust across all seniority levels Highly organised, self-directed, and comfortable leading from the front in a growing business Impact on recruiter ramp-up, confidence, and performance Why Join Harnham? Lead Learning & Development for a high-growth US recruitment business Work closely with an established, high-performing UK L&D function Visible impact on performance, capability, and long-term growth Supportive, collaborative culture with strong investment in development Opportunity to shape how recruitment training is delivered at scale in the US Please note Our Internal Recruitment team may post multiple adverts for this position across different locations or platforms. These adverts all relate to the same opportunity, and we are hiring for one Learning & Development Consultant role in the US
    $40k-59k yearly est. 4d ago
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  • Paid Incident and Problem Specialist Training!

    Teksystems 4.4company rating

    Facilitator job in Phoenix, AZ

    TEKsystems is a leader in IT solutions and is working with a top American bank holding company and financial services corporation to run a Paid 10.5 week hybrid training/boot-camp to learn how to be a Incident and Problem Specialist! Duration or contract: 12 Month contract. Training Schedule: 12/9 - 01/17 full remote 01/21 - 02/28 2 days on site (Mon & Tue)/3 days remote Times: 8AM-5PM MST for training On the job 8-5PM local time Pay Rates: Training Rate: $16/hr On job rate: $25/hr You will learn! - Dynatrace, Big Panda, SQL, Python, Linux/OS, Shell Scripting, Security Basics, Cloud Basics/Security, Monitoring Metrics/Splunk Some Potential Job Duties: Event management and monitoring infrastructure components. Alerts to go through processes and remediation that needs to take place. Utilizing different monitoring tools. Creating documentation of incident management. Please send me your resume and contact information:
    $16-25 hourly 2d ago
  • Part Time Engagement Trainer

    Advantage Solutions 4.0company rating

    Facilitator job in Glendale, AZ

    Primary Posting Location : City Glendale Primary Posting Location : State/Province AZ Postal Code 85301 Primary Posting Location : Country US Requisition ID Type Part Time Minimum USD $20.00/Hr. Maximum USD $25.00/Hr. Engagement Trainer Part Time Our sales team needs an engaging individual to effectively train our Event Specialists to engage with consumers and increase sales. This part time Engagement Trainer job is accountable for the in-store training of Event Specialists, onboarding of new employees and developing positive relationships with store personnel. The ideal employee trainer is friendly, outgoing and able to train employees in a clear and concise manner. If you feel you can train and motivate our retail team to make the sale and generate excitement, we encourage you to apply. When you work for Advantage Solutions, you become part of the largest sales and marketing agency in North America where you will receive great training and competitive pay rates. Responsibilities: Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration. Introduce the ES to the store management team and review protocol for contact and engagement with store management. Understand store's engagement goals and work to support. Consistently visit the store on a regular schedule. Conduct performance audits with the store management team. Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship. Qualifications: (Required) High School Diploma or GED or equivalent experience. 2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable. Excellent customer service orientation. Comfortable coaching for improvement from a positive point of view. Self -starter and ability to work independently to achieve goals. Ability to work effectively with management. Must be comfortable engaging with the public, talking with consumers and recommending product sales. Basic computer skills including familiarity with Word, Excel, and Internet usage. Must pass online Food Safety training exam (all training hours will be paid for by the Company). Compliance with all food safety requirements and regulations. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Engagement Trainer is accountable for working directly with the event specialist in store to facilitate job training, onboarding of new employees and developing positive relationships with store personnel. Engagement Trainers are also accountable for the overall engagement experience for each event executed by the event specialists in their geography. Essential Job Duties and Responsibilities On-board new Event Specialists (ES) Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration. Introduce the ES to the store management team and review protocol for contact and engagement with store management. Coach the ES on the retailer's engagement model. Coach the ES on how to file their paperwork. Build relationships with the store management team. Develop rapport with the store management team. Understand store's engagement goals and work to support. Consistently visit the store on a regular schedule. Conduct performance audits with the store management team Train and Develop existing ESs Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship. Audit ES performance by measuring and tracking development progress using performance score card. Keep track of coaching points made for each ES. Review score card and coaching points with each associate's supervisor. Administrative Work Study product materials to develop product knowledge Review event schedule Attend trainings; products/ materials Check voice mails, emails Participate in scheduled calls with Supervisor/others as needed Supervisory Responsibilities Direct Reports This position does not have supervisory responsibilities for direct reports Indirect Reports May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. Travel up to 20% Minimum Qualifications Education Level: (Required) High School Diploma or GED or equivalent experience 2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable Skills, Knowledge and Abilities Excellent customer service orientation Problem solving skills Comfortable coaching for improvement from a positive point of view. Self -starter and ability to work independently to achieve goals Ability to work effectively with management Must be comfortable engaging with the public, talking with consumers and recommending product sales. Excellent interpersonal skills, able to build and maintain relationships and trust with store management. Dependable, reliable, integrity, goal oriented, and driven to succeed describe the successful Engagement Trainer Excellent written communication and verbal communication skills Basic computer skills including familiarity with Word, Excel, and Internet usage Must pass online Food Safety training exam (all training hours will be paid for by the Company) Compliance with all food safety requirements and regulations Environmental & Physical Requirements Field / Reps Requirements Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 50%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration.
    $20-25 hourly 2d ago
  • Game Facilitator (Store Associate)

    Activate Games 4.7company rating

    Facilitator job in Scottsdale, AZ

    #Enter the Game Activate is a technology company building interactive gaming facilities across US, Canada, and into global markets. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. To learn more about us, click here and follow us on Instagram and Facebook @activategames. The key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep of games and the facility. This job is dependent on an individual's ability to thrive in a fast-paced work environment and confidence in social situations. This is a part-time position at our Scottsdale (Paradise Valley) store located at Unit 900 - 4848 E Cactus Rd. The Duties and Responsibilities: Game Facilitation Be professional in thought, language, and action Exemplify excellence in facilitation, giving customers a great experience Brief new groups thoroughly but concisely prior to the start of their experience Observe customers in the gaming area and provide an explanation, if necessary Participating with customers in games if needed to ensure customers have an excellent experience Monitor and be attentive to game play, giving timely aid as necessary Handling any malfunctions with support of the Team Leads Maintain a clean and comfortable work environment Check-In Facilitation Warmly greet customers when entering or leaving establishment Verify appointment times and explain the check-in process Handle cash, debit, credit, or gift card transactions with customers Issue receipts, and wristbands Answer customer inquiries and involve a Team Lead if the answer is not sufficient Maintenance and Inventory Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc. Painting around the main facility, as needed Aiding Team Lead in checking inventory of merchandise Resetting and disinfecting wristbands Cleaning and disinfecting available lockers and lounge Notifying Team Leads immediately of game failures or malfunctions Touching up equipment; gluing props, and other unskilled tasks The Qualifications: 1 year of customer service experience is considered an asset Must be flexible and available to work evenings, weekends, and holidays Strong communication skills, multi-tasking, and time management skills Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability) Working Environment: Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours Regular use of maintenance equipment such as hand and power tools, with occasional use of ladder Must be comfortable working in an environment with bright flashing lights, loud music, and fog Must be able to work day, evening, and weekend shifts (ability to work various shifts starting as early as 8 am and ending at 1 am is required) Wearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols The Perks: Competitive wage Opportunities for advancement Casual dress Fun and dynamic work environment On-site parking Successful completion of a criminal record check is a condition of employment for this position. Activate is an equal-opportunity employer. All qualified applicants will be considered for employment. Activate is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation for a protected characteristic, contact *******************, which is an email monitored for this purpose. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
    $30k-43k yearly est. 20d ago
  • Grades K-12 English Learner Learning Facilitator (South Phoenix and Pilgrim Rest)

    Arizona Department of Education 4.3company rating

    Facilitator job in Tempe, AZ

    Grades K-12 English Learner Learning Facilitator (South Phoenix and Pilgrim Rest) Type: Charter Job ID: 131830 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo Phone: ************ Fax: District Email : Salary Range: $17.00 - $23.00 USD hourly. As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve. The role of the English Learner (EL) Learning Facilitator is to provide instruction and oversight for students as they complete academic work in a computer lab or classroom setting. The EL Learning Facilitator serves as the liaison between the highly qualified digital teacher and the students, supervising student progress and behavior. This position requires open and ongoing communication with the partnership support staff, software system knowledge in order to be able to respond to student questions; and the ability to observe and control student behavior when in lab setting, in accordance with approved policies and procedures. QUALIFICATIONS: * Must meet Highly Qualified requirements by: * High School Diploma/GED AND an Associate's Degree or higher OR * Successful completion of 60 semester hours of college credit OR * Obtain a passing score on one of the ADE approved assessments: * ETS ParaPro Assessment (Praxis) * ACT Workkeys * Master Teacher's ParaEducator PD Now! * One (1) or more years of experience working with students, preferred. * Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card. * Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered. DUTIES AND RESPONSIBILITIES: * Provide direct academic support to students through one-on-one and small group instruction * Assist teachers in delivering lessons and reinforcing instructional material * Supervise students during non-classroom activities such as lunch, recess, and transitions between classes * Take daily attendance and track student participation * Support classroom management by maintaining a positive and structured learning environment * Assist students with organization, time management, and staying on task with assignments * Provide intervention and remediation to students needing extra academic support * Help prepare and organize instructional materials and classroom activities * Monitor student behavior and reinforce school-wide expectations * Assist with assessments by proctoring exams or preparing testing materials * Facilitate communication between students, teachers, and families regarding academic progress and classroom behavior * Encourage and motivate students to stay engaged in learning * Respond to problem behaviors according to the student's positive behavior intervention plan and network crisis intervention policy * Assist in the collection of data on academic and behavior goals as instructed * Perform general clerical tasks to support the teacher in the maintenance of student files and to provide classroom materials * Support students in developing social-emotional skills and positive peer interactions * Assist in setting up and maintaining classroom technology or instructional tools, as needed * Participate in professional development and training sessions to enhance instructional support skills * Provide supervision and ensure student safety during arrival, dismissal, and school events * Regular and on-time attendance required * Perform additional duties as assigned by the teacher or school administration. * Additional duties may be assigned as necessary KNOWLEDGE, SKILLS AND ABILITIES * Demonstrated ability with technology * Demonstrated ability with LMS (such Canvas) * Demonstrated ability with reading, writing, computation and communication skills, both orally and in writing. * Demonstrated ability to perform routine clerical tasks in support of classroom activities * Demonstrated ability to work cooperatively with others. * Ability to articulate, represent professional demeanor and ability to take initiative * Flexible, with the ability to work in highly demanding, stressful environments PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs. such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception. LOCATION: Immersion TRAVEL: Travel is required between two campuses daily. Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays. This job description is subject to change at any time. Other: What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line. Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us? For more information please visit: ********************************
    $17-23 hourly 16d ago
  • Health Education Facilitator

    Friendly House Careers 3.2company rating

    Facilitator job in Phoenix, AZ

    The purpose of the facilitator is to deliver evidence-based curricula to youth in school and community-based sites. The facilitator will implement and deliver programming funded by the Arizona Department of Health Services that provides abstinence and contraception education to youth. In addition, the facilitator is responsible for creating and fostering relationships with new sites and implementing program and curricula with fidelity. Location: Phoenix, AZ (Hybrid; 4 days per week, M-F 8AM - 5PM) Employment Type: Full-Time Salary Range: $37,000 - $42,000 annually (based on experience) About You: - You are someone who enjoys leading the conversation - You like working at a faster than average pace and can provide detailed and efficient work - You like working with and through others and are comfortable building and maintaining relationships - You are an effective communicator who can stimulate and motivate others while being aware of and responsive of individuals needs - You possess a sense of urgency and can work independently but able to follow company standards Job Qualifications: Minimum High School diploma or equivalent. 1 year of experience working with youth and conducting public workshops/trainings/classes. (Equivalent combination of education and experience will be considered) Must possess a valid Driver's License and have reliable transportation. Must possess or have the ability to obtain an (IVP) “Identity Verified Print” Fingerprint Clearance Card and be in good standing with the AZ Department of Public Safety. Preferred Qualifications: Bachelor's degree in public health, social work, or related field. Experience delivering teen pregnancy prevention programs 3 years of experience working with youth and conducting public workshops/trainings/classes. Curricula for youth: Wyman Teen Outreach Program, Love Notes Evidence Based Program, Making Proud Choices, Positive Prevention Plus, Be Proud! Be Responsible!, Cuidate, Promoting Health Among Teens Ability to develop and foster positive and professional relationships with youth Knowledge of facilitation and training engagement with youth and adults Possess strong verbal, written and interpersonal communication skills Ability to effectively outreach to parents and community sites to secure implementation sites Ability to effectively prioritize and manage time Knowledge of Microsoft Office Suite (primarily Word, Excel, PowerPoint, SharePoint) Bilingual Spanish/English Responsibilities: Delivery of the Arizona Department of Health Teen Pregnancy Prevention Program utilizing ADHS TPP approved curricula. Responsible for serving number of participants to ensure program goals are being met as required per our grant. Initiate and contribute to internal collaboration efforts within the Family Services Department. Collaborate with other Arizona Department of Health Services contractors to build relationships and strengthen community network. Provide follow-up contact with participants to ensure participation and attendance. Attend individual and group supervised meetings to discuss programmatic goals, updates, and field challenges. Attend community meetings, events, and workshops for purposes of program outreach and networking. Ensure that program data pertaining to participants and incentives is accurately entered in a timely manner in each respective database platform (i.e., ADHS SharePoint, Wyman Connect, internal data tracking systems). Responsible for maintaining records up to date and provide necessary information needed for the completion and submittal of reports outlined in the Due Dates and Deliverables ADHS document (i.e., monthly, quarterly, annual reports). Secure documents in a locked cabinet to ensure confidentiality. Meet and coordinate with collaborative partners to plan most effective timeline for program delivery. Establish new partnerships and maintain relationships with existing community partners. Comply with mandatory curricula training requirements and participate in additional professional development opportunities (may include outside of Maricopa County).
    $37k-42k yearly 9d ago
  • SPED Facilitators Needed

    Clarifi Staffing Solutions

    Facilitator job in Peoria, AZ

    Now Hiring: Special Education Teacher - IL If you're passionate about helping students thrive, we invite you to apply for our Special Education Teacher position available for the current school year. As a Special Education Teacher, you will provide individualized instruction and support to students with varying abilities. You will develop and manage Individualized Education Programs (IEPs), deliver differentiated instruction, and implement evidence\-based strategies to promote academic, behavioral, and social\-emotional growth. This role involves working closely with general education teachers, related service providers, administrators, and families to ensure students receive consistent and effective support. Role at a Glance: Maintain accurate documentation and progress reports. Provide small\-group and individualized instruction aligned with student goals. Participate in IEP meetings, evaluations, and multidisciplinary team discussions. Collaborate with general education staff to support inclusive classroom practices. Collect and analyze data to guide instructional decisions and track student progress. Develop, implement, and monitor IEPs in compliance with state and federal guidelines. Requirements Ideal candidates will bring effective classroom management strategies, clear and collaborative communication skills, and experience working with students who have a wide range of learning needs. Applicants must hold an active Illinois Professional Educator License (PEL) with an LBS1 endorsement, along with a bachelor's degree from an accredited college or university. Benefits Competitive pay rate Stipends for travel assignments Reimbursements for Continuing Education Units (CEUs) and licensing And much more... Visit our website at www.clarifistaffing.com for more details. Clarifi Staffing Solutions \- Unlock your potential with us! "}}],"is Mobile":true,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"654270757","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Education"},{"field Label":"City","uitype":1,"value":"Peoria"},{"field Label":"State\/Province","uitype":1,"value":"Illinois"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"61604"}],"header Name":"SPED Facilitators Needed","widget Id":"422351000000072311","is JobBoard":"false","user Id":"422351000000185003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":true,"job Id":"422351000007959077","FontSize":"15","google IndexUrl":"https:\/\/clarifistaffing.zohorecruit.com\/recruit\/ViewJob.na?digest=qq Su.seyv.cGNMTtc1PT5VXccNvhfWF.zcbh Xj@P0NM\-&embedsource=Google","location":"Peoria","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"3yyte2e34eb453c1341c6afb99f3b29fd7e58"}
    $28k-43k yearly est. 17d ago
  • Training Facilitator

    Intouch CX

    Facilitator job in Mesa, AZ

    About the Job We are changing the way people think about customer service, and we need your help! We're seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We're looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will… Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques Develops and administers knowledge assessment testing Assist with QA monitoring, feedback and coaching Maintain up-to-date reporting on training progress, effectiveness and improvements Stay informed of current client products and services Interact with partners, ensuring they understand the training environment, successes and opportunities for development Manage new Trainers and Training Facilitators International travel is Required As Training Facilitator, You Have… BS/BA in Education or Business Administration or equivalent work experience preferred Knowledge of adult learning principles and the ability to implement these principles into a training curriculum 3+ years previous contact center experience preferred Experience in customer service training Experience in coaching and mentoring Knowledge of existing and emerging training methods and tools Knowledge of call center systems, ACD/IVR and performance statistics Strong verbal and written communication skills, including presentation skills Strong analytical and problem solving skills Ability to build rapport with clients and interact with team members at various position levels Ability to multitask effectively and work in a fast paced environment Ability to develop employees through positive motivation Ability to adapt to change and innovation Ability to potentially travel Skills in MS Office programs (Word, Excel and PowerPoint) Valid travel documents for international travel
    $37k-61k yearly est. 6d ago
  • Seasonal Corporate Trainer

    Education Works 3.8company rating

    Facilitator job in Tempe, AZ

    The Corporate Trainer is responsible for the delivery and implementation of training strategies and curriculum designed to strengthen employee performance and drive exceptional customer experiences. This role ensures alignment with key performance indicators, supports collaboration across internal departments, and promotes best practices within client programs. The Corporate Trainer will contribute to a culture of continuous improvement using actionable data, process compliance, and innovative training solutions. This is a seasonal position with an expected end date of either January 30, 2026, or April 30, 2026, depending on the needs of the organization.Essential Functions Onboarding and Development: Deliver comprehensive new hire onboarding programs, upskilling trainings, and ongoing professional development for new and existing student employees. Strategy and Solutions: Collaborate with the training team to create strategies, roadmaps, and solutions based on industry best practices, user feedback, and data analytics. Instructional Techniques: Utilize engaging instructional techniques and formats, such as role playing, peer to peer interaction, group discussion, shadowing, e-learning, and lecture. Skill Assessment: Analyze student employees' product knowledge, problem-solving abilities, communication, and navigation skills and record the findings. Coaching and Evaluation: Monitor and evaluate calls during on-the-job training to ensure proper call handling, and compliance with workflows and tools; schedule coaching sessions improvement and development purposes. Quality Improvement: Utilize quality alerts, trend data, compliance issues and audit results to update training materials and reduce knowledge gaps. Calibration Meetings: Attend or conduct collaborative meetings with the internal team and client to ensure consistency and accuracy of the training curriculum. Reporting and Documentation: Accurately report daily activities, track, and maintain key metrics, assessments, attendance, and coaching records; submit operation handover report and process changes to stakeholders. Education/Experience Bachelor's degree in a business-related field preferred. A minimum of 2 years in training experience or equivalent combination of education and experience. At least 1- 2 years of previous customer service, contact/call center environment experience preferred. Additional Requirements Excellent verbal, written, and interpersonal skills, as well as presentation skills. Knowledge of existing and emerging training methods/tools; curriculum writing skills. Prior experience in classroom instruction, customer service and call center environment. Ability to analyze data and assess needs, linking training and design to performance. Experience in continuous improvement efforts, coaching and mentoring. Ability to build rapport and effective working relationships with peers, clients, and all levels of management. Flexibility to adapt to changing priorities and business practices. Intermediate level of knowledge/familiarity with PC hardware and software. Intermediate Excel proficiency, including the ability to: Add/edit/remove formula-based rule formatting. Manage data validations. Implement other fail safes to ensure reliable analytical output. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
    $36k-56k yearly est. Auto-Apply 60d+ ago
  • Field Training Facilitator

    Dynalectric Company 4.5company rating

    Facilitator job in Mesa, AZ

    About Us Dynalectric Arizona offers a comprehensive range of electrical solutions. Our expertise spans planning, construction, installation, and integration of some of the most advanced electrical, controls, and telecommunications systems. Job Summary Dynalectric Arizona About Us: Offering multidisciplinary electrical solutions under one roof, we have helped plan, construct, install, and integrate some of the most advanced electrical, controls, and telecommunications systems. We are looking for talented, motivated electrical and construction professionals to join our team. For more information, please visit ******************* Job Title: Field Training Facilitator - Mesa, Arizona Job purpose The main purpose of the AZ Field Training Facilitator is to train, and identify skills that need development, for craft labor in the electrical industry. To educate and support the next generation of electricians. #dynaz Essential Duties & Responsibilities Duties and responsibilities Training: Work with Dynalectric HR, Division Managers, and Field Operations Superintendent to ensure craft labor onboarding and training is consistent with the needs of the company and is unified in message & execution. Perform field leadership onboarding, and CW Boot Camp evaluation. Facilitate the CW Boot Camp evaluation. A 2-day evaluation of all CWs before they are dispatched to a jobsite. The evaluation will be based on punctuality, coachability, safety mindedness, mechanical aptitude, ability to follow written instructions, and attitude in a workplace setting. Coordinate with Field Operations Superintendent on the dates and number of candidates. Coordinate with Field Operations Superintendent & Field Supervisors to understand current and upcoming project staffing levels, and types of training that will be required to support these efforts. Weekly coordination with Field Operations Superintendent and Field Supervisors to understand current and future training needs. Viewing project schedules, site visits, pre-con meetings identifying special trainings per project requirements. Promote Dynalectric safety culture. Work with the Area Safety Manager to ensure company safety goals are being supported. Monthly meeting with Area Safety Manager(s) to identify safety training needs. Promote Dynalectric culture of learning by collaborating with Field Operations Superintendent regarding site visits. Be accessible to field personnel to provide consultation, answer questions, and provide continued education. Walk project sites to identify craft training needs. Assist in deployment of companywide initiatives that will affect craft labor. Coordinate with Arizona Division Manager and Field Operations Superintendent for deployment of initiatives. Facilitate Dynalectric Field Supervision training in the main office or onsite. Post training, assist Training Coordinator in gathering paper feedback surveys for entry into the training database. Assist in the union new hire interview process in an effort to identify qualified individuals Identify basic levels of competency and recommend training programs for individual new hires. Be involved with NHO, review remarks left by new hires in new hire packets. Work with Field Operations Superintendent to identify what roles & responsibilities new hires will be performing on project site. Help develop training courses specific to hands on skills. Including, but not limited to underground construction, temp power, conduit bending, branch wiring, lighting, devices, fire alarm, and best-known trade methods. Provide direction and coordinate logistics for the tools and training equipment necessary for hands on learning. Incorporate the space necessary to ensure an appropriate learning environment. Book training spaces in the office or onsite as needed. Support craft workers understanding of the NFPA 70 (NEC), when necessary. Assist in facilitating training of basic software use and company processes, as required for craft workers roles and responsibilities. Other miscellanies duties: Work with Field Operations Superintendent to develop goals and future initiatives. Coordinate with the Division Manager to make sure our message and content is in line with company objectives. Be in tune with company goals and how to get info to the field. Identify what's working and what may not be working adjust tactics as necessary. Work with other departments as needed to obtain the above goal. Qualifications Qualifications include: Strong field supervisory experience, minimum 5 years General Foreman or higher, or 5 years of electrical training experience. Understanding of training processes and learning methods Fluent in Spanish preferred but not required. Ability to work in a fast-paced environment. Demonstrate strong leadership and pre-planning abilities. Strong understanding of electrical codes and their practical application. Proficient skills with Microsoft 365 software suite, Bluebeam and Navisworks. Strong organizational skills Demonstrated commitment to employee safety. Ability to collaborate with multiple departments in the company. Strong public speaking skills Reliable Self Starter Preferred knowledge of IBEW Local 640 processes Physical Demands Physical requirements Must be able to stand/walk/sit for long periods of time (8 hours or more); bend/stoop, kneel/crouch/squat while wearing a tool belt; lift, move or push up to 50 lbs; good manual dexterity (use/management of tools, typing, writing, operation of computers/mouse); ability to climb using a ladder; Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment Working conditions Jobsite temperatures vary by season and location/task. Office work is generally conducted in a temperature-controlled environment; Locations may encounter noise from machinery/equipment/vehicles or other processes and equipment. While performing the duties of this job, may be exposed to fumes or airborne particles, moving mechanical parts and vibration; may be exposed to a variety of extreme conditions while at construction job sites (weather, noise, etc.). Benefits: Health & Welfare (medical, dental & vision) 401(k) 401(k) match Paid time off Paid holidays Flexible spending accounts Life insurance Disability insurance Employee assistance program Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
    $39k-55k yearly est. Auto-Apply 58d ago
  • Lead Transportation Training Specialist

    Washington Elementary School District 6 4.6company rating

    Facilitator job in Phoenix, AZ

    Department: Transportation Accountable To: Director of Transportation FLSA Status: Non-Exempt Summary: Under general supervision, incumbent(s) conducts training of bus drivers and bus assistants such as new hire orientation, commercial driver's license preparation, follow-up and post-accident training, and cardiopulmonary resuscitation (CPR), AED, and first aid preparation. Incumbent(s) performs pre-trip bus inspections, performs driving evaluations, and conducts bus evacuation exercises. Incumbent(s) provides transportation for students to and from school. Essential Functions: Conducts training of new bus drivers for preparation to obtain a commercial driver's license and to ensure compliance with District procedures and federal and state laws. Conducts follow-up training and post-accident training to current bus drivers and bus assistants. Completes training rubric and notifies Director of Transportation of training results. Provides transportation for students to and from school including driving through neighborhoods, congested traffic and on major streets while practicing defensive driving methods. Assess emergency breakdowns by determining problem and when to call office for assistance. Maintains order on the bus according to state law and District policy by monitoring student behavior in mirror and using public announcement system. Assists with the implementation of training programs for bus assistants and bus drivers consistent with Department of Public Safety (DPS) and Arizona requirements. Conducts bus evacuation exercises as required by Federal Regulations and Department of Public Safety (DPS). Assists with the development and implementation of student school bus safety programs. Performs cardiopulmonary resuscitation (CPR) and first aid training for bus drivers and bus assistants to obtain required certification. Acts as a third-party tester by giving road tests, and determining whether bus driver qualifies for a commercial driver's license. Performs pre-trip bus inspections by examining bus seats, floors, windows, windshields, lights and lenses, turn signals, horns, bus emblems, seatbelts, tire condition, fuel and oil capacity, brake effectiveness, and other minor bus repairs. Performs driving evaluations for bus drivers to ensure compliance with applicable procedures and laws. Documents results of bus inspections and driving evaluations and provides results to Director of Transportation. Attends meetings, conferences, and training seminars in order to stay updated on current laws and regulations, methods, and techniques in regards to school district transportation. Maintains valid commercial driver's license and first aid and CPR certification. Performs other job-related duties as required. Required Qualifications: To be eligible for this position, an applicant must meet the following required qualifications. Verification of these required qualifications is necessary. High School diploma or equivalent (G.E.D.) prior to being hired; Three years of school bus driving experience; Possession of Arizona Class B Commercial Driver's License with “P” and “S” endorsement for a minimum of three (3) years. Motor Vehicle Driving Record with no violations Commercial Driver's License Third Party Examiner Certification (required to obtain within 180 days of hire). Certified CPR, AED, and First Aid Trainer (required to obtain within 90 days of hire). Department of Public Safety Classroom Instructor Certification (required to obtain within 90 days of hire). Department of Public Safety Behind the Wheel Instructor Certification (required to obtain within 90 days of hire). Department of Public Safety Physical Performance Instructor Certification (required to obtain with 90 days of hire). Preferred Qualifications: It is preferred that applicant possesses the following preferred qualifications; however, the following qualifications are not required to be eligible for this position. A minimum of three (3) years of previous experience training adult learners Proficiency in English and Spanish language Knowledge and Skills Required: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications for this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills required, but not limited to, for this position include: Developing effective training strategies; Planning and implementing training programs; Attending third party tester training; Developing and reviewing lesson plans; Conducting testing and evaluation of driver trainee; Understanding traffic laws, regulations, and policies; Applying vehicle safety; Using audio-visual equipment; Applying driving techniques proficiently; Applying defensive driving methods; Operating a school bus; Identifying and responding to hazardous situations; Understanding and applying school district rules and policies; Using computer software related programs, such as Microsoft Office; Engaging and encouraging communication skills while interacting with supervisors, staff, students, etc. to exchange information. Maintaining accurate records and prepares reports regarding bus driver certification requirements. Maintaining confidentiality Projects a positive image among colleagues and while representing the Department and District. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to sit; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. Working Conditions: The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts; fumes or airborne particles; outdoor weather conditions and vibration. The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places and risk of electrical shock. The Washington Elementary School District is an Equal Employment Opportunity Employer in compliance with Title VI of the Civil Rights Act of 1964, Civil Rights Act Title VII of 1972, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990. Washington Elementary School District does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identify or expression, disability or age in employment or in any of its educational programs or in the provisions of benefits and services to students. For information regarding discrimination grievance or complaint procedures contact the Executive Director for Human Resources at ************ .
    $46k-61k yearly est. 60d+ ago
  • Training & Development Facilitator

    Linde 4.1company rating

    Facilitator job in Phoenix, AZ

    Training & Development Facilitator-25002159 Description Linde Gas & Equipment Inc. Training & Development FacilitatorLocation: Tacoma, WA, Salt Lake City, UT or Phoenix, AZ Linde Gas & Equipment Inc. is seeking a Training & Development Facilitator to join our team! The Training & Development Facilitator holds a key role in enhancing organizational effectiveness by delivering training programs and development initiatives. This individual reports to the Director, Talent Management and collaborates within the LG&E organization to foster a culture of continuous learning, performance improvement, and employee engagement. What we offer you!· Competitive compensation· Comprehensive benefits plan (medical, dental, vision and more)· 401(k) retirement savings plan· Paid time off (vacation, holidays, PTO) Employee discount programs· Career growth opportunities· Additional compensation may vary depending on the position and organizational level What you will be doing:· Training Design & Delivery• Facilitate engaging training programs, workshops and learning experiences aligned with organizational goals• Customize content for various audiences, focusing on frontline staff. • Utilize a variety of instructional methods - in person, virtual, blended - to meet numerous learning needs• Coordinate content into Elevate for career pathing and badges· Organizational Development• Support change management, team effectiveness and culture-building initiatives• Conduct needs assessments and organizational diagnostics to identify development opportunities• Collaborate with HR business partners to implement strategies that improve performance and engagement• Manage Teams Channels for employee engagement & development· Program Evaluation & Continuous Improvement• Measure training effectiveness using feedback, assessments and performance metrics• Work with Director, Talent Management to refine programs based on data, trends and stakeholder input• Stay current with best practices in learning, organizational development and facilitation· Stakeholder Engagement• Establish strong relationships with customers to understand business needs and align efforts• Coach and support front line staff in applying learning to real-world challenges Qualifications What makes you great:· Bachelor's Degree with 5+ years' applicable work experience. Degree in Organizational Development, Human Resources or Business preferred. · Communicate effectively through different methods with strong presentation skills. · Strong analytical & critical thinking skills with attention to detail. · Instills trust. Ability to travel domestically 25-30%· Builds networks easily & drives vision and purpose. · Customer focus. Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U. S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. Primary Location Arizona-PHOENIXSchedule Full-time Job - HRUnposting Date Ongoing
    $36k-55k yearly est. Auto-Apply 8d ago
  • Training Specialist (6288)

    Terros, Inc. 3.7company rating

    Facilitator job in Phoenix, AZ

    Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes. The Service Excellence Team exists to help our people do their best work in service of our mission of hope, health, and healing. The Training Specialist - Service Excellence plays a key role in bringing that to life by designing and delivering learning experiences that are practical, engaging, and grounded in real operational and clinical needs. This role focuses on facilitating accessible training that helps teams work more consistently, confidently, and effectively across Terros Health. The Training Specialist partners closely with clinical and operational leaders to support onboarding, skill-building, and continuous learning, emphasizing adult learning principles, clarity, and practical application in day-to-day work. This position reports to the Manager of Learning and Development. * Design, facilitate, and continuously improve training programs that support Service Excellence standards, clinical workflows, and operational consistency across Terros Health. * Partner closely with clinical and operational leaders to assess training needs and translate system changes, policies, and best practices into clear, accessible learning experiences. * Deliver onboarding and ongoing skill-building training for staff and leaders, using adult learning principles and practical, real-world application. * Support the rollout of new initiatives, tools, workflows, and service standards by developing and facilitating effective training plans and materials. * Develop and maintain training content, including curricula, facilitator guides, job aids, checklists, and procedural documentation to support consistent practice. * Develop training plans to resolve inefficiencies in areas where improvement is needed. Ensures competency of trainees at the time the training is offered * Facilitate live and virtual training sessions, workshops, and learning forums, adapting delivery to meet the needs of diverse audiences and programs. * Collaborate with Service Excellence, Quality, Clinical, Operations, and Admin teams to ensure training aligns with organizational priorities and expectations. * Evaluate training effectiveness through feedback, participation data, and observed practice, and recommend adjustments to improve learning outcomes. * Provide training and end-user support related to clinical systems and tools, including the Electronic Health Record (EHR), in partnership with operational and IT stakeholders. * Model and reinforce Service Excellence behaviors and expectations in all interactions, training environments, and cross-functional work. * Maintain training schedules, course records, and reporting within the Learning Management System (LMS) to ensure accurate tracking and compliance. * Support workforce engagement initiatives by contributing to learning experiences that strengthen confidence, consistency, and connection to mission. * Participate in department projects, workgroups, and committees as assigned, representing Service Excellence and Learning & Development perspectives. * Stay current on best practices in adult learning, facilitation, and healthcare training, and apply relevant improvements to training approaches Benefits & Wellness * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support * 4 Weeks of paid time off in the first year * Wellness program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Tuition discounts with GCU and The University of Phoenix * Working Advantage - Employee perks and discounts * Gym memberships * Car rentals * Flights, hotels, movies and more * Bilingual pay differential
    $37k-52k yearly est. 10d ago
  • Molecular Training Specialist, Molecular Operations Liquid Profiling (3rd Shift)

    Carislifesciences 4.4company rating

    Facilitator job in Phoenix, AZ

    At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary Molecular Training Specialist is responsible for developing and executing training procedures for the molecular department. Job Responsibilities Maintain regulatory compliance to all applicable regulatory requirements (FDA, CLIA, NYS, ISO, CAP, etc.) Maintains exceptional quality standards for all molecular analysis. Initializes, tracks and documents the creation of competency samples. Initializes, tracks and documents the progress of employee training, including the review of cap checklists. Assists in high complexity projects and process improvements. Initializes, tracks and documents continuing education hours. Meets all deliverables and goals set by department. Adheres to the laboratory's quality control policies, documents all quality control activities, instrument and procedural calibrations and maintenance performed Documents all corrective action taken when a test system deviates from the laboratory's established performance specifications. Assists with the tracking, accumulation, and computation of performance metrics to include turnaround times, issue reviews and case tracking. Documents and reviews all accreditation agency pre-inspection paperwork and mandatory checklists. Performs periodic audits within the Molecular Department to ensure we maintain compliance. Participate in Quality Control / Quality Assurance process improvements. Capture, trend and analyze quality data monthly. Drive identified actions. Provide departmental and companywide training on regulatory requirements and quality control processes. Accepts other duties as assigned. Required Qualifications Bachelor's or Master's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution. 2+ years clinical lab experience with at least 1 year being high complexity molecular testing. Strong knowledge quality control and monitoring methodologies. Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, general working knowledge of Internet for business use, and skilled in operating office equipment such as fax machines and copiers. Preferred Qualifications Master's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution. Experience in FDA regulated industries. Ability to work in a fast-paced, deadline driven environment. Knowledge of laboratory safety procedures for biohazards and chemicals, as well as quality control procedures and regulations. Physical Demands Will work at a computer some of the time as well as need to keep inventory and ordering records requiring the use of copiers, fax machines, and PDF scanners. Visual acuity and analytical skill to distinguish fine detail. Ability to pass a visual color discrimination test. Manual dexterity to use common laboratory equipment and perform sterile techniques as required. Must possess ability to sit and/or stand for long periods of time. Must possess ability to perform repetitive motion. Ability to lift up to 30 pounds. May have exposure to high noise levels, fumes, and bio-hazardous material in the lab environment. Exposure to formaldehyde, xylene, Clorox Bleach, DAB and alcohol which emit fumes. The formaldehyde, xylene, and DAB are carcinogenic. May be required to handle blood-borne pathogens and general laboratory reagents. May have exposure to extreme temperatures, high noise levels, fumes, and bio-hazardous material/chemicals including formalin in the lab environment. Required Training All job specific, safety, and compliance training are assigned based on the job functions associated with this employee. Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $43k-67k yearly est. Auto-Apply 35d ago
  • Training Specialist

    Procom Consultants Group 4.2company rating

    Facilitator job in Chandler, AZ

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Training Specialist On behalf of our client, Procom Services is searching for a Training Specialist for a contract opportunity in Chandler, AZ. Training Specialist Job Details Develops, administers, organizes and assists in conducting training for our simulation tool. Maintains a continuous improvement program for training materials and associated lab assignments including hands-on work with the simulator. Administers and maintains online training solicitations, scheduling, and attendance records. Assignment requires interaction with engineering experts in the field; therefore comfort with technical discussions and tolerance of ambiguity will be a necessity. Training Specialist Mandatory Skills 7 years direct experience with developing and enhancing highly technical training materials Experience with functional simulation tools a plus (particularly Simics) Bachelor's - Electrical Engineering, Computer Engineering or related discipline Training Specialist Start Date ASAP Training Specialist Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $43k-62k yearly est. 1d ago
  • Corporate Trainer

    Van Marcke Trade Supply

    Facilitator job in Phoenix, AZ

    About Van Marcke Trade Supply: Van Marcke Trade Supply has been committed to supplying quality plumbing and hardware materials for over 50 years in Phoenix, Tucson, Las Vegas, and Dallas markets. We are a family-oriented company that creates an atmosphere of passion about taking care of our staff and our customers. Van Marcke is a family-owned Belgian company. Job Summary: The Trainer will support all Van Marcke departments including working with all levels of employees. This role is also responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs, and implements effective methods to educate and enhance performance. The Trainer is a part of the Human Resources Department and reports to the Head of HR. Responsibilities: Identify and assess training needs by evaluating existing areas of strengths and challenges. Develop and implement learning strategies and programs that advance our employee's skills and knowledge of our product, industry, and clients. Ongoing training and development initiatives for the sales organization, emphasizing sales associate performance and skill building. Obtains and /or develops effective training materials utilizing a variety of media. Continuously evaluate individual and organizational development needs. Implement various learning methods companywide (e.g., coaching, job-shadowing, online training). Design and deliver e-learning courses, workshops, and other training. Assess the success of development plans and help employees make the most of learning opportunities. Train and coach managers, supervisors, and others involved in employee development efforts. Develops and maintains organizational communications to ensure employees have knowledge of training and development events and resources. Conducts follow-up studies of all completed training to evaluate and measure results. Modifies programs as needed. Exemplifies the desired culture and philosophies of the organization. Works effectively as a team member with HR. Be able to travel to all regions (Arizona, Nevada, and Texas) when needed. Any other duties as assigned by upper management. Key Competencies: Analytical Solution Oriented Technical Team Oriented Time Management Communication Proficiency Facilitation Skills Experience/Qualifications: * Required * 2+ years' of training experience * Mastery of traditional and modern training methods, tools, and techniques * Strong understanding of instructional design theory and learning principles * Preferred * Retail or wholesale background * Experience working with plumbers or plumbing parts * Experience with SAP, LMS, Microsoft Office Suite
    $40k-65k yearly est. 49d ago
  • Clinical Group Facilitator

    Atwork 3.8company rating

    Facilitator job in Peoria, AZ

    Department: Behavioral Health / Clinical Programs Pay: $22/hr Join our Behavioral Health team as a Clinical Group Facilitator, leading recovery-focused groups that help members build confidence, life skills, and independence. Responsibilities: Facilitate structured and engaging group sessions Support members in achieving personal growth and recovery goals Collaborate with a multidisciplinary clinical team Promote a positive, inclusive, and empowering environment Requirements: Meets BHT qualifications (Bachelor's in behavioral health OR Associate + 2 yrs experience OR HS + 4 yrs experience) 1+ year group facilitation experience CPR/First Aid & Crisis De-escalation certifications 21+ with background, TB, and MVR clearance Peer Support Specialist certification & lived recovery experience preferred Apply today - immediate openings available!
    $22 hourly 60d+ ago
  • Clinical Group Facilitator (CLINGRPFAC-07)

    New Freedom's Career

    Facilitator job in Phoenix, AZ

    Join New Freedom - Where Second Chances Become Bright Futures _________________________________________________________________________________________ About Us At New Freedom, we don't just believe in second chances-we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society. Our approach blends empathy with action-offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day. If you're driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong. ________________________________________________________________________________________ Why You'll Love Working Here We take care of the people who take care of others. At New Freedom, you'll enjoy: Competitive pay - because your impact matters Enhanced health insurance- wellness shouldn't be a burden $0 Medical Plan available and other majority paid by company options $0 primary care co-pay $2,000 FREE Health Reimbursement Account Flexible Spending Account- medical and dependent care options Low-cost dental, vision, & supplemental coverage- to further support your health Company-paid life insurance & short-term disability - for unexpected needs Employee Assistance Program - confidential support for life's challenges 401(k) with company match - invest in your future while you invest in others Generous paid time off - including sick days, holidays, vacations, and more Free meals, snacks, drinks, & gym access - fuel your body and mind Free onsite training & certifications - CPR, Safety Care, Peer Support, and more _______________________________________________________________________________ About the Position - Clinical Group Facilitator The Clinical Group Facilitator at New Freedom serves as a role model in recovery, demonstrating effective coping skills while leading member groups. This role focuses on delivering approved curriculum through dynamic, engaging facilitation in groups held multiple times daily. Facilitators support members in building independence and progress in their recovery, using best practices and recovery resources to ensure impactful group experiences. Your Impact Will Include: Facilitate groups using the assigned curriculum and schedule, adapting content as needed with approval. Support members in setting recovery goals and creating plans for re-entry and success. Observe group dynamics and member behavior, reporting concerns to clinical staff as needed. Encourage member engagement through meaningful group activities and feedback-driven improvements. Provide guidance on daily living skills, social skills, and community reintegration. Complete accurate documentation within 24 hours and meet all KPIs for quality care. Collaborate with Member Care Teams and recommend support based on observations. Participate in required supervision, training, and continuing education activities. Where You'll Work Primarily onsite at our offices. Using standard office equipment, plus plenty of face-to-face interaction. Some days will require long periods of sitting, standing, or walking. __________________________________________________________________________________________ Culture Fit Test Think you might be a great fit? Take our quick Culture Survey here: https://go.apply.ci/s/bQwMHI71Ue Select your desired position and complete the short survey. Can't find the role listed? Choose “Other Interest - Position Not Listed.” ____________________________________________________________________________________ Equal Opportunity Statement New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations. "Every day, someone walks out of a prison gate with nothing but a bag of belongings and a hope for a better future. At New Freedom, we meet them at that moment-with open arms, real opportunities, and the belief that their past does not define their potential."
    $23k-33k yearly est. 9d ago
  • Group Facilitator

    Sanctuary Recovery Centers

    Facilitator job in Phoenix, AZ

    Group Facilitator Sanctuary Recovery Centers is seeking a compassionate and dependable Group Facilitator to lead structured peer support and recovery-focused groups. This role is ideal for individuals with behavioral health experience who are passionate about empowering others through lived experience and therapeutic engagement. The facilitator will work closely with clinical teams to ensure group content aligns with recovery goals and client needs. Key Responsibilities: Facilitate scheduled peer support and recovery groups using approved curricula and trauma-informed practices. Create a safe, inclusive, and respectful group environment. Document attendance and group notes accurately and timely. Support clients in developing recovery goals and accessing resources. Collaborate with behavioral health staff to coordinate care and group programming. Uphold Sanctuary Recovery Centers' values of compassionate care and lasting recovery. Required Qualifications: Current Peer Support Certification (Arizona) Valid Arizona Fingerprint Clearance Card Either a current BHT Certification or a minimum of 4 consecutive years of experience working as a BHT Experience facilitating behavioral health or peer support groups Strong communication and interpersonal skills Ability to maintain professional boundaries and confidentiality Preferred Qualifications: Experience working in residential or outpatient recovery settings Familiarity with trauma-informed care and motivational interviewing Bilingual (Spanish/English) is a plus Compensation & Benefits: Competitive hourly wage Paid time and fees for required annual trainings Supportive and collaborative team environment Opportunities for professional development As part of our commitment to maintaining a safe and productive work environment, Sanctuary Recovery Centers conducts background checks and drug screenings for all potential employees. Please note the following: Background Check: All offers of employment are contingent upon the successful completion of a background check. This may include verification of employment history, education, criminal records, and other relevant information. Drug Screening: Candidates must pass a drug screening test as a condition of employment. This test will screen for the presence of illegal substances and may include random testing during employment. APS Registry: Candidates must pass an APS (Adult Protective Services) registry check before an offer of employment can be extended. Confidentiality: All information obtained during the background check, drug screening, and APS registry check process will be kept confidential and used solely for employment purposes. Compliance: Sanctuary Recovery Centers complies with all applicable federal, state, and local laws regarding background checks, drug screenings, and APS registry checks. By applying for this position, you acknowledge and consent to these procedures.
    $23k-33k yearly est. 12d ago
  • Grades 6-12 Learning Facilitator (Grant) (Downtown Phoenix)

    Arizona Department of Education 4.3company rating

    Facilitator job in Tempe, AZ

    Grades 6-12 Learning Facilitator (Grant) (Downtown Phoenix) Type: Charter Job ID: 131810 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo Phone: ************ Fax: District Email : Salary Range: $16.00 - $22.00 USD hourly. As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve. The role of the Learning Facilitator is to provide instruction and oversight for students as they complete academic work digitally in a computer lab or classroom setting. The Learning Facilitator serves as the liaison between the highly qualified digital teacher and the students, supervising student progress and behavior. This position requires open and ongoing communication with the partnership support staff, software system knowledge in order to be able to respond to student questions; and the ability to observe and control student behavior when in lab setting, in accordance with approved policies and procedures. GRANT FUNDED POSITION This is a grant funded position. Continuation is contingent on future grant funding. QUALIFICATIONS: * Must meet Highly Qualified requirements by: * High School Diploma/GED AND an Associate's Degree or higher OR * Successful completion of 60 semester hours of college credit OR * Obtain a passing score on one of the ADE approved assessments: * ETS ParaPro Assessment (Praxis) * ACT Workkeys * Master Teacher's ParaEducator PD Now! * One (1) or more years of experience working with students, preferred. * Active Arizona Department of Public Safety (DPS) issued IVP Fingerprint Clearance Card. * Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. DUTIES AND RESPONSIBILITIES: * Completes online Learning Facilitator training administered by ASU Prep Digital. * Run data reports and analyze data. * Be an advocate for student success in the online working environment. * Serve as communication liaison to partnership support staff. * Take daily attendance. * Supervises children during lunch, on the playground, etc. * Monitor students to ensure that they are working on their online courses and staying on pace. * Conference with students weekly to review goals and academic progress and help in keeping organized and on track. * Conduct individual and small group tutoring sessions, guided by the Digital teacher. * Host parent/teacher conferences onsite, facilitating the Digital teacher zooming in or be present at virtual conferences. * Facilitate student communication with their virtual teacher(s). * Understand the school partner processes and policies. * Remain open to feedback from school leadership and partnership support team about facilitating the lab in way that ensures the greatest academic outcomes for students. * Instruct students in using the virtual lessons, help sessions, exam prep, and calling teachers for help with course content and discussion-based assessments. * Coordinate access to professors/TAs for assignments, office hours, exams, tutoring services, and meeting assignment deadlines. * Assist in developing and preparing instructional materials and training modules. * Communicate with the digital instructor if an academic integrity concern arises. * Establish and maintain positive learning environments in the lab. * Motivate/encourage student engagement. * Help parents navigate access to student course progress. * Answer questions and assist students with software, as requested. * Notify on site IT staff for technical issues including but not limited to: system malfunctions, security requirement, and video issues. * Notify school tech of needs for assistance within the lab, including but not limited to; internet interruptions, machine malfunctions, blocked websites, missing/required downloads, etc. * Check equipment daily and report any issues in the lab to your school technology contact. * Additional duties may be assigned as necessary. KNOWLEDGE, SKILLS AND ABILITIES * Demonstrated ability with technology * Demonstrated ability with LMS (such Canvas) * Demonstrated ability with reading, writing, computation and communication skills, both orally and in writing. * Demonstrated ability to perform routine clerical tasks in support of classroom activities. * Demonstrated ability to work cooperatively with others. * Ability to articulate, represent professional demeanor and ability to take initiative. * Flexible, with the ability to work in highly demanding, stressful environments. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception. LOCATION: Immersion TRAVEL: Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays. This job description is subject to change at any time. Other: What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line. Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us? For more information please visit: ********************************
    $16-22 hourly 24d ago

Learn more about facilitator jobs

How much does a facilitator earn in Mesa, AZ?

The average facilitator in Mesa, AZ earns between $23,000 and $52,000 annually. This compares to the national average facilitator range of $28,000 to $69,000.

Average facilitator salary in Mesa, AZ

$35,000
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