Facilitator jobs in Palm Beach Gardens, FL - 206 jobs

At Community Partners of South Florida (CPSFL), we are far more than just an organization - we are a dynamic force for positive change in the lives of children and families facing adversity. For over 30 years, our strong commitment and dedication to Health, Housing, and Community Services has been creating a lasting, positive impact, continuously improving lives. CPSFL is dedicated to empowering communities through technology. We believe that access to computer literacy is fundamental in today's digital world. With a commitment to making a positive impact, we strive to bridge the digital divide by providing comprehensive computer literacy programs to underserved communities. Job Summary: CPSFL is seeking enthusiastic and dedicated individuals to join our team as Computer Literacy Facilitators. As a facilitator, you will play a crucial role in teaching computer literacy skills to members of the community, empowering them to navigate the digital landscape with confidence. These roles are contractual and will be compensated at a predetermined rate per class facilitated. Qualifications: Excellent communication skills, both verbal and written. Proficiency in technology and familiarity with common software applications. Bilingual Spanish or Creole preferred. Knowledge, Skills, and Abilities: Commitment to community service and making a positive impact. Empathy, patience, and the ability to connect with learners of diverse backgrounds. Strong teamwork and collaboration skills. Problem-solving abilities and adaptability in dynamic environments. Willingness to continuously learn and grow professionally. CPSFL fosters an environment that supports equity in race, gender, religion, diversity and inclusion at the individual, organizational and community levels in service to our mission. We are an equal opportunity employer and a drug-free workplace

About the Israeli American Council: The mission of the IAC is to build an engaged and united Israeli-American community that strengthens the Israeli and Jewish identity of our next generations, the American-Jewish community and the bond between the peoples of the United States and the State of Israel. About Eitanim: Inspired by the start-up nation spirit, IAC Eitanim aims to challenge teens from 7th to 12th grade to develop critical and out-of-the-box thinking in an exciting and interactive environment where Israel is front and center. Through hands-on programming led by top Israeli mentors, teens dive into innovation and entrepreneurship, gaining essential skills for success while helping to solve real-world problems. Job Goal: The IAC Eitanim Facilitator will be responsible for leading and managing all IAC Eitanim facilitation & operational activities and the Eitanim sessions in the region throughout the year. The Facilitators will be responsible for leading the Eitanim groups in his region, working with them in the project-based learning method and according to the IAC Eitanim program director to ensure a high-quality educational experience. The role of the IAC Eitanim Facilitator is essential to the IAC Eitanim's overall effort to give teens a feeling of achievement and maintain high performance. This is a non-exempt, 15 hours per week position and the IAC Eitanim facilitator will report to the IAC South Florida Regional Director. Duties include but are not limited to: Guide & lead groups toward achieving a common goal. Oversee all outreach & registration processes in their region. Facilitate sessions including pre-session prep. Submit session summaries & reviews to Eitanim Sr Manager. Manage all operational requirement of each Eitanim group in their region. Work closely with regional team to ensure the successful execution of the program. Assist in coordinating expert talks, seminars & tours for the Eitanim groups. Maintain communications with all program partners, including mentors, parents, and the regional community. Must participate in all IAC Eitanim staff meetings & training, as well as in National events (National Hackathon + IAC National Summit Eitanim Track). Represent the IAC in a professional manner. Required Skills & Qualifications: Experience in working with teens & managing educational groups, Tsofim, after-school or similar. Solid social and interpersonal skills. Strong connection to both Israeli and American identities. Ability to work flexible hours including evenings and weekends. Proficiency in Microsoft Office suite products. Highly efficient and organized. Good operational & administrative management skills. Knowledge, understanding and experience in startup & innovation / private sector business a big plus. Experience-based learning knowledge a plus. *Full-time employees working 20 plus hours per week shall be eligible for insurance benefits (medical, dental, vision, & life) following the new hire waiting period.

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. + Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. + Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. + Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **PAY RANGE:** $14.3 - $20.42 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

OUR COMPANY Our mission is to be the most valued and trusted business partner in the customer solutions space through unrivaled service. We aspire to be true partners for our exclusive business clients, and we are bonded by our common quest for excellence. What's in our DNA? We provide unrivaled service by enlivening our Passion for People™ philosophy. We are entrepreneurs who act with integrity. We are tenacious. We are versatile and responsible. Inktel is a special place. We're an established company with over a thousand employees and a track record of success of over 20 years. There's a reason we've been voted a Best Place to Work so consistently. Careers are fast-tracked at our company. We're a team of achievers who appreciate a good sense of humor and taking meaningful action. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our core-and we don't use the word “strive” lightly. It embodies what we value. Management Training Program As a leading provider of contact center solutions, we outsource customer care operations for Fortune 500 companies in the retail, restaurant, education, ecommerce and consumer packaged goods industries-with more industries in the pipeline! Our clients trust us with the care of their customers because we are experts in engaging people: meaningful, human interaction which leads to meaningful, human relationships. We are not just good at this-good is not good enough for us-we are great. Simply put, our goal is to be the best interaction of the day for everyone we connect with. That's why every interaction we have speaks to the passion we have for people. Everything we do, we do because we're thinking about someone else. If you're inspired to grow with an industry trendsetter that will challenge and reward you, keep reading. We're looking to work with you. What You Can Expect Our Management Training Program is designed for recent college graduates. It is aimed at helping you discover your potential through intense, engaging, hands-on experience. This program is not for the timid-it's for those who want to prove themselves and want to forge their own career path. It is designed to help you push your limits and get better by doing challenging work. Participating in leadership training designed to help you grow as a young professional will help to supplement your hands-on experience. This training will be focused on the values we foster and celebrate in all of our colleagues, represented by the acronym STRIVE: Service, Tenacity, Responsibility, Integrity, Versatility and Entrepreneurship. Each participant in the program will receive training and experience within the operations department as well as one-to-one mentoring from a senior leader in the company. This key relationship will help round out the experience and set you up for future success! Your Profile A Bachelor's degree (recently acquired or upcoming, either spring or summer 2022) 3.0 GPA or above Enthusiastic, resourceful, proactive, ambitious, persistent, committed, intelligent Strong character and standard for personal excellence A strong combination of work-ethic, analytical skills, and communication skills Excellent communication and writing skills in English. Reliable transportation for possible travel between offices within Broward and Miami-Dade counties. The Future After successfully completing the program you will have: A permanent role with immediate opportunity to make a big impact. A clear understanding of our business A mentoring relationship with a senior leader Service experience with our charity partners Salary & Benefits The compensation package for this position includes an annual base salary as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, paid time off, and an excellent 401K plan. #LI-EM1

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed clinical personnel to patients and other individuals. Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Participates in daily and weekly huddles to provide details on patients. Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: Maintains the confidentiality of patients' personal information and medical records. Reviews patients' personal and appointment information for completeness and accuracy. Transmits correspondence by mail, email or fax. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Exceptional customer service skills and passion for serving others Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Knowledge of ChenMed Medical products, services, standards, policies and procedures Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals in a professional and courteous manner Detail-oriented to ensure accuracy of reports and data Outstanding verbal and written communication skills Demonstrated strong listening skills Positive and professional attitude Knowledge of ChenMed Medical products, services, standards, policies and procedures Proficient in Microsoft Office Suite products including Excel, Word and Outlook Ability and willingness to travel locally and regionally up to 10% of the time Spoken and written fluency in English Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: High school diploma or equivalent education required Graduation from a nationally accredited Medical Assistant program preferred A minimum of 1 year of work experience in a medical clinic or similar environment required BLS for Healthcare Providers preferred PAY RANGE: $14.3 - $20.42 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Fort Lauderdale, FL-33328

The RTC/DSP is responsible for providing direct care to intellectually and/or developmentally disabled individuals in a group home or intermediate care facility. Areas of Responsibility: Environmental Health and Safety - Assists in ensuring that the house is maintained in compliance with expected standards for the safety and welfare of the residents. Minimizes employee and resident accidents/injuries and unnecessary expenditures by reporting unsatisfactory conditions of bathrooms, sinks, tubs, showers, floors, positioning equipment, beds, etc., and promptly reports safety and/or health hazards to management. Completes periodic walk-throughs with manager during each shift and at shift change upon request. Perform housekeeping tasks, as necessary and/or assigned. Participates in disaster drills and emergency drills. Resident Care - Delivers high quality resident care to individuals according to agency regulations and ASC's best practices. Feeds, bathes, provides grooming to residents - promotes self-care, encouraging residents to do as much for themselves as possible, ensuring that other staff on shift also provide informal training to residents to promote more independence during routines of daily living. Checks (and changes as necessary) assigned individuals every two hours, takes individuals on toileting programs to bathroom on schedule, and/or reminds individuals who toilet independently to go to the restroom, if needed. Uses appropriate lifting techniques at all times; wears lifting belt and uses Hoya Lift with assistance from other staff. Monitors physical condition for signs of illness or dysfunction that may need nursing intervention and promptly reports resident accidents, illness and/or other medical concerns to the Nurse immediately. Assists nurses with tasks as necessary following doctor's orders. Periodically conducts inventories of each individual's clothing, hygiene and supplies; Submits replenishment list and completes shopping as needed to maintain adequate levels; Completes/updates resident inventory logs as directed. Group Home only: Administers medication and treatments per doctor's orders; Plans and/or prepares meals per menu assigned, or assists individual in planning/cooking as appropriate. IDD Programming - Delivers high quality services in support of the physical, social, and psychological well-being of ICF residents according to agency regulations and ASC's best practices. Provides physical management, nutritional management, PT/OT and behavioral services in a timely manner according to plan; Ensures that shooting Star Day Program schedules are followed as written, if applicable; Implements activities to meet each resident's habilitation and support plan; Advocates for change/removal of goals when appropriate. Follows mealtime and physical management plans; Reports concerns to supervisor. Helps develop activities and situations within the ICF or group home which encourage interaction among residents. Physical intervention may be required if residents need assistance. Accompanies individuals on field trips, excursions, community integration and recreational activities and to ADT, medical appointments, shopping, church, etc. Transports individuals using an ASC van as assigned. Participates in resident-related meetings (at least one per quarter) and behavior management, shift and house meetings. Performs other duties as assigned in response to the needs of individuals, the organization and/or programs. Reporting and Recordkeeping - Ensures that required documentation is accurately completed in a timely manner, including but not limited to: reports, data sheets, log books, evaluations, disciplinary warnings, incident reports, house inspections, OJT checklists, etc. Accurately and promptly documents each individual's progress according to their plan, agency regulations and ASC best practices. Accurately completes daily care and I/O sheets by the end of each shift for assigned individuals. Records seizures on seizure sheet accurately. Documents observations of individual behavior, specific as to what individual did and events which influenced individual response, when appropriate. Promptly reports unusual incidents and workplace accidents/injuries in a timely manner using the Incident Report form. Training and Development- Obtains the required training to meet the agency requirements and ASC's policies. Participates in training and in-services when offered/required; Obtains re-certifications as necessary. Pursues professional growth by making use of professional development opportunities that would enhance Ann Storck Center's programs. Qualifications Minimum Education and Work Experience Requirements: High School Diploma or GED certification. At least one year of verifiable experience as a home health aide, caregiver, nursing assistant or other care professional; experience working with challenging behaviors, preferred. May be required to have a Florida driver's license and good driving record. Skills Required: Must be able to read, write and speak in English. Must be able to effectively communicate in English (read, write and speak) with or without accommodation. Effective problem-solving, reasoning and critical thinking skills. Ability to maintain confidentiality when handling sensitive data. Typical Physical, Mental and Emotional Demands: The demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Performs tasks requiring bending, lifting, squatting, and physical exertion of upper and lower body muscles for up to six hours a day. Performs multiple and/or continuous lifts and/or transfers of 50 pounds in safe and appropriate manner utilizing standard orientation techniques for up to six hours a day. Must be able to handle stress of working with non-verbal, non-ambulatory clients who need assistance with most aspects of activities of daily living. Must be able to deal with offensive behavior, inappropriate or offensive remarks from individuals being served and their families, and staff in an appropriate manner. Must be able to separate personal issues and work issues and maintain decorum and self-control in dealing with individuals being served, their families, and other staff. Working Conditions: Primary duties are in an ICF or group home environment with moderate noise levels. First, second or third shift; Weekends, holidays and overtime may be required. May be required to operate ASC vehicles to transport individuals. Position is categorized as essential personnel for the purposes of providing disaster services.

CONTINGENT UPON CONTRACT AWARD The PeriOp Implementation Specialist Contractor supports DSS, Inc.'s mission by delivering exceptional client care, training, and implementation services. This role is ideal for an experienced professional with a strong background in perioperative care and hands-on experience implementing Electronic Health Record (EHR) software. Candidates with Operating Room experience is a must to work on this contract. RN or LPN licensure is Required. Key Details * Contingent upon contract award * Extensive travel required (road warrior role) Travel primarily to the East and Central Coast * When not on-site, the role is remote. Must maintain a dedicated home workspace and reliable high-speed internet The Implementation Specialist will: * Travel includes weekends and holidays when necessary while abiding by Training Services Department Employee Handbook * Responsible for making travel arrangements in accordance with DSS and Training Services policy * Creation and delivery of Training Plans, Class Agendas, Web Based Presentations and Training Materials * Reviews application set up with appropriate staff * Provide on-site, in person training in both classroom settings and one on one mentoring formats * Provide on-site support during customer Go Live * Delivers product demonstrations to potential or existing clients as well as internal staff * Submits signed, on-site certification documents upon completion of training * Timely and accurate submission of Training Reports, monthly expenses and timekeeping * Assists Product Training Coordinator with scheduling onsite and remote training to be completed within contracted timeline The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed. Security and Privacy duties and responsivities Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities This role includes recruiting, training, and licensing foster homes, maintaining accurate records, and ensuring compliance with state regulations. The Foster Parent Development Specialist will actively market and promote the Health Connect America, Inc. Foster Parent Program, manage relationships with prospective and current foster parents, and assist with various administrative and compliance duties. Essential Duties & Responsibilities: Develop and implement marketing strategies to promote foster care programs. Conduct outreach through mail-outs, press releases, group presentations, and individual meetings. Engage promptly with potential applicants, ensuring timely follow-up from initial contact through the application process. Recruit, train, and license foster homes in alignment with state regulatory requirements and organizational benchmarks, with specific targets established through state or program-level performance plans. Provide regular orientation training for prospective foster parents, as well as ongoing training on assigned topics, in accordance with state requirements and organizational standards. Assist in the development and implementation of behavioral treatment plans. Maintain an annual schedule of ongoing training monthly meetings for foster parents. Participate in licensing activities including home studies and making recommendations for licensure. Complete and submit licensing packets to the appropriate state agency. Maintain up-to-date parent charts and ensure all required documentation is accurate and submitted timely. Support other Health Connect America offices by providing training and guidance in setting up and maintaining foster parent licensing requirements. Support the oversight and coordination of foster homes in collaboration with program leadership. Develop corrective action plans and provide ongoing oversight to foster homes. Ensure compliance with all company policies and procedures. Qualifications Education & Experience: Bachelor's degree in Human Services or a related field. Two years of related experience working with children and families in a therapeutic treatment environment. Must possess a valid driver's license with consistent access to reliable transportation and automobile insurance in good standing. State Specific Requirements: North Carolina Must meet criteria as a Qualified Professional in the state of NC South Carolina Must obtain certification through SC DSS as a Certified Investigator Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description • Supports Regulatory Compliance training needs across the organization through training content development and review with subject matter experts and other stakeholders. Essential Job Functions: • Work with Subject Matter Experts to create an approved content script for Regulatory Compliance related web-based training modules • Review edited content and reconcile conflicting comments, while ensuring it is grammatically correct • Ensure all training content meets standards formed by the Compliance Risk Assessment and Regulators. • Efficiently manages multiple global projects and deadlines at one time • Maintains a well-organized, central repository of all training materials (including document versions). • Responds to ad-hoc requests for training content development and data reporting requests. • Completes other duties as assigned. Qualifications: • J.D. preferred, but not required • Proficient in Microsoft Excel, Word, and PowerPoint • Excellent verbal and written communication skills • Understanding of common regulations applicable to financial services industry preferred, but not required • Ability to work in a fast-paced environment with competing deadlines and multiple priorities • Fast learner who can troubleshoot and problem-solve independently • Comfortable working in a cross-functional, team-oriented environment Qualifications Content Development, Training Additional Information To schedule interview please contact: Vishwas Jaggi ************

Job Description Want to become a Behavior Technician or Registered Behavior Technician! Embark on a rewarding journey into the world of Applied Behavior Analysis (ABA) with our exclusive opportunity to earn a Registered Behavior Technician (RBT) certification! Aspiring professionals and individuals passionate about making a positive impact on the lives of others can now access this comprehensive certification program. Our RBT certification course is designed to equip you with the essential skills and knowledge needed to work effectively with individuals with autism and other developmental disorders. Delve into the fundamentals of behavior analysis, reinforcement strategies, data collection, and ethical considerations, all while gaining hands-on experience through practical scenarios. This is not a free or paid training by Ability Builders.

JOB PURPOSE The Training Coordinator provides leadership and oversight for staff development across the Disaster Case Management (DCM) program. This role ensures that all staff are trained in DCM standards, FEMA guidelines, and organizational procedures, while cultivating a culture of professionalism, accountability, and continuous learning. The Training Coordinator manages, designs, delivers, and evaluates training programs, while also ensuring all training materials are accurate, updated, and accessible to staff. This includes coordinating with program leadership to ensure new hires receive all required training immediately upon onboarding. Qualifications ESSENTIAL JOB RESPONSIBILITIES & KPIs Training Needs Assessment & Planning · Assess training needs for new hires and existing staff across all DCM program areas. · Identify internal and external training opportunities to close competency gaps. · Develop annual and individualized training plans for staff at all levels. · Collaborate with managers and subject matter experts on instructional design and curriculum development. KPI: Complete 100% of training needs assessments annually; develop quarterly training plans with measurable goals. Training Coordination & Materials Management · Coordinate and maintain all training materials to ensure they are accurate, current, and aligned with FEMA and DCM standards. · Ensure training modules, presentations, and guides are reviewed and updated quarterly or as policies change. · Coordinate with leadership and HR to ensure all new hires have access to required onboarding and training materials on Day 1. KPI: Ensure 100% of training materials are updated quarterly; deliver 100% of new hire training within 10 business days of onboarding. Training Delivery & Effectiveness · Facilitate training through multiple methods including classroom instruction, virtual learning, and on-the-job coaching. · Implement assessments to measure training effectiveness and staff competency. · Track outcomes such as participant satisfaction, knowledge retention, and field application. KPI: Achieve 90%+ satisfaction on training evaluations; ensure 95% of staff reach competency benchmarks within 60 days of training. Leadership, Coaching & Professional Development · Serve as a role model, fostering a culture of professionalism, accountability, and compliance. · Provide one-on-one coaching for staff with performance or compliance challenges. · Mentor supervisors in training implementation and leadership practices. KPI: Conduct minimum 2 coaching sessions per month; achieve 85%+ supervisor satisfaction rating on training support. Compliance, Records & Continuous Improvement · Maintain complete, up-to-date training records for all staff to ensure monitoring and audit readiness. · Utilize LMS and other platforms to track training delivery and outcomes. · Implement feedback loops for continuous improvement of training programs. KPI: Maintain 100% accurate training records; ensure zero compliance findings related to training during audits. Mission-Driven Service · Model exceptional professionalism and customer service in all training efforts, placing the child, family, Veteran, or client first. · Uphold the mission to “Empower people to build better lives for themselves, their families, and their communities.” KPI: Achieve 85%+ positive staff feedback on professionalism and clarity of training. ESSENTIAL QUALIFICATIONS EDUCATION: · Bachelor's or Master's degree in Social Services, Education, Training & Development, or related field preferred; equivalent work experience accepted. EXPERIENCE: · Minimum 3+ years of instructional design, training coordination, or staff development experience. · Experience in Disaster Case Management or FEMA-related programs strongly preferred. LICENSES: Valid Driver's License with clear record required. VEHICLE: Must have daily use of a vehicle without prior notice; up to 10% travel within a multi-county region. OTHER: Must pass criminal background checks; must be available to work nights, weekends, and holidays as required. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.

Children's Home Society of Florida * HOURLY RATE OF $20.85* Since opening our doors in 1902, CHS became a part of Florida's history. CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come. Join our team to continue to do good and create history serving Florida's children and families! The Teen Outreach Program Facilitator assists promoting, implementing and facilitating the Teen Outreach Program and its curriculum, including community outreach and program development. The incumbent also oversees TOP Clubs to comply with contractual requirements. Overall, the Teen Outreach Program Facilitator contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families. WHY JOIN CHS? * Uplifting mission-driven work culture * Make an impact in your community and become a part of Florida's history! * Growth and professional development opportunities * Great benefits package, including generous paid time off and holidays 1. Provide Teen Outreach program services under the direction of the Coordinator and Children's Services Council. * Facilitate weekly group meetings according to the Teen Outreach Program Curriculum. * Provide support services through weekly group meetings * Provide case management services including information, plan referral and links. * Coordinate services with other professionals and para-professionals. * Liaise with outside social service agencies and other organizations, where appropriate. * May transport or arrange for transportation for clients. * Implement and facilitate the Teen Outreach Program (TOP) using the evidence-based TOP curriculum. * Assist to promote the program to community stakeholders (i.e. TOP partners, parents, businesses.) * Liaise with community agencies such as community based organizations, schools, service provider agencies, businesses, municipal entities to establish community service opportunities for clients. * Coordinate implementation of TOP components (community service learning, peer experiences, adult resource network) and adherence to TOP curriculum. * Assist in the plan development and implementation to enhance community support for the program, which may involve initiation and maintenance of community and/or student advisory board(s). * Provide formal recognition to students and adults who contribute. * Attend and participate in staff meetings, program-related trainings, community meetings, and activities. 2. Contribute to a positive, engaging work environment. * Develop a strong knowledge base and stay current on job-related issues and trends. * Participate actively in departmental meetings, training and education, as well as the quality process. * Comply with CHS's code of conduct, policies, procedures and other obligations. * Assist with training other team members and providing back up when necessary. * Pick up projects on the fly; perform other duties as assigned from time to time. * Demonstrate the CHS Common Bond values in the performance of all job duties. Job Qualifications Education, Licenses & Certifications: * Bachelor's degree in Social Work, Human Services or related field from an accredited university, required. * Florida Driver's License within 30 days from hire with daily access to a reliable and insured vehicle, required. Experience: * Two years of experience working with children and families, required. Competencies Knowledge of: * VARIOUS COMMUNITY RESOURCES Skills and Proficiency in: * Planning, project management, organization and time management * Oral and written communication, including presentation and platform * Collaboration, teamwork, consulting, facilitation, coaching and mentoring * Computer systems and MS Office, including Word, Excel and Outlook * Effective assessment skills and intervention strategies Ability to: * Perform at a high level of autonomy, with general supervision. * Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments. * Solve practical problems and document results using sound judgment. * Commit to providing high customer satisfaction with positive service delivery results. * Meet critical deadlines, while maintaining attention to detail, accuracy and quality. * Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries. * Demonstrate the behaviors of our CHS Common Bond Values. * Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change. Together, good can be done.

Job Description The Broward County Tax Collector is seeking a motivated Training & Development Coordinator to join our team. This professional role supports the planning, development, and delivery of organization-wide training and learning programs, ensuring our employees have the tools and knowledge needed to serve Broward County residents with excellence. As a Training and Development Coordinator, you will play a key role in instructional design, curriculum development, and employee learning/development initiatives, helping to shape the foundation of training in our offices and service centers. What You'll Do Assist in planning, implementing, and evaluating training programs Design and develop training manuals, materials, reference guides, and course evaluations Apply instructional design principles to create effective learning experiences Collect and analyze data to measure training effectiveness and recommend improvements Mentor newly trained staff and support on-the-job learning at service counters Collaborate with the Training Manager to design new programs and training initiatives Promote organizational excellence and support change management efforts Provide input on training policies, procedures, and practices What We're Looking For We're seeking an energetic, organized, and service-oriented training professional with a passion for developing others. Key Competencies: Experience in instructional design and curriculum development Ability to communicate clearly and effectively at all organizational levels Strong problem-solving and organizational skills Proficiency with Microsoft Office and HR/training systems Knowledge of Tag & Title operations and related laws, rules, and procedures Ability to design and deliver engaging training in diverse formats Qualifications At least 60 credit hours of college-level coursework (Bachelor's degree preferred) Minimum of 2 years assisting, planning, or implementing training programs (public sector preferred) Equivalent combinations of education and experience may be considered Licenses/Certifications: Must maintain certifications and access to important programs and modules. Valid Florida Driver's License CFCA certification (or ability to obtain within 3 years of hire) Why Join Us? This is a unique opportunity to design and deliver training programs for a newly established constitutional office. You'll help shape a culture of service, learning, and professional growth from the ground up. We offer a comprehensive benefits package, including: Participation in the Florida Retirement System Health, dental, and vision insurance Generous paid time off and 14 paid holidays Life insurance and legal services Ongoing professional development and career advancement Apply Today If you're passionate about training, curriculum design, and public service, we encourage you to apply. Join us in shaping the future of training and development at the Broward County Tax Collector. Apply now and serve with excellence. Powered by JazzHR rfz KZ3Nf3f

Full-time Description Adult Day Training Program Specialist Join Our Team and Make a Difference! The ARC of the Treasure Coast is seeking a dedicated Day Program Assistant to join our team. You'll play a vital role in providing support, care, and engaging activities for individuals with developmental disabilities. Responsibilities: Provide developmentally appropriate, community-inclusive activities. Ensure the health and safety of individuals. Assist with meals and personal hygiene. Implement Individual Program Plans (IPPs). Document and collect data daily. Transport individuals to assigned locations. Communicate with families and Residential Managers. Participate in program planning. Attend staff meetings. Qualifications: Experience working with individuals with disabilities preferred. Excellent communication and interpersonal skills. Positive and enthusiastic attitude. Ability to work independently and as part of a team. Valid driver's license. Benefits: Competitive pay Supportive team Growth opportunities Medical, dental, and vision insurance 401(k) with match Paid vacation/sick leave 9 holidays Ready to Apply? Visit ************************ to learn more and submit your resume! Join our mission to empower individuals and make a positive impact.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Nursing Trainer, you have one of the most meaningful jobs at VEG: helping others grow. You'll lead with curiosity, coach with compassion, and obsess over development. You're not just building skills-you're building confidence, momentum, and careers in emergency medicine. Whether you're working 1:1 on the floor, guiding peer-led sessions, or developing educational tools, your impact will be felt hospital-wide. You'll tailor training to every learning style, celebrate every milestone, and say yes to every VEGgie who is ready to take the next step. Your work helps make VEG a place where people learn, lead, and love what they do. WHAT YOU'LL DO Partner with leadership to identify individual and team training needs Assess assistants and credentialed technicians through direct observation and real-time immersion Drive advancement through VEG's Cultivate program Implement VEG training programs and serve as the go-to training lead at your hospital Split your time between on-the-floor mentoring and strategic development Provide tailored, hands-on training for all learning styles and skill levels with patience and understanding Organize peer training opportunities and build a strong mentoring culture Collaborate with nursing managers and professional networks to broaden impact Develop and refine training content (i.e. presentations, videos, simulations, and assessments) Ensure all training aligns with VEG's culture, mission, and emergency standards of care Continually evaluate and improve leveling programs for assistants and technicians WHAT YOU NEED High school diploma or equivalent required; associate's degree or higher in veterinary technology from an AVMA accredited program strongly preferred Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located; VTS in ECC, internal medicine, or anesthesia/analgesia a plus and will lead to extra considerations in compensation High level of knowledge and skill in emergency medicine Previous training experience preferred A relentless passion for teaching and uplifting others An ownership mindset around your team's growth and development Strong communicator and collaborator across teams Excitement about VEG's culture and mission, with a desire to lead by example Willingness to travel to other VEG hospitals in your region to help with new veterinarian onboarding as needed Must be willing to work in a noisy environment with strong or unpleasant odors. Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don't need to worry about your student debt Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Afognak Diversified Services, Inc a subsidiary of Afognak Native Corporation has a future opportunity for a Training Coordinator (TC) in Fort Lauderdale, Florida. The TC is responsible to the Program Manager (PM) and develops, organizes and facilitates employee training programs to meet contract needs, collaborating with program management and the customer, conducting needs assessments, selecting training methods and tracking program effectiveness and records. provides training and instructional support to unarmed security officers and staff. The TC is responsible for managing assigned tasks within the confines of the organizational policies and procedures and in accordance with certification and qualification requirements. The TC is responsible for tracking certification and qualification dates. The TC provides & maintains training standardization in all aspects of curriculum and lesson planning development. The TC supports operations to ensure compliance with state and contract training requirements. The TC plays a key role in ensuring the quality of service provided and may conduct quality audits and inspections as directed by the Program Manager. This opportunity is for a POTENTIAL CONTRACT award and is contingent upon the contract being awarded. Consideration for a potential contract may require a signed letter of intent. If the contract is awarded, another position posting will be available on the Company Careers portal. Manage the scheduling, budgeting, and logistical aspects of the training programs. Conduct organization-wide and departmental training needs assessments to identify skill and knowledge gaps. Collaborate with managers to understand their teams' development needs. Manage the training calendar by coordinating, scheduling, and organizing training events. Arrange for facilities, equipment, and external vendors or subject matter experts as needed. Facilitate and conduct training sessions for groups of employees. This may include new employee orientation, on-the-job training, safety training, and leadership development. Measure the effectiveness of training programs through surveys, assessments, and key performance indicators (KPIs). Analyze data and present reports on training impact to management. Identify training requirements through collaboration with management and customer leadership and analysis of goals. Design and create training materials, lesson plans, and other aids to meet identified needs. Develop, deliver, and evaluate scenario-based training. Stay informed about new training trends and methods to recommend and implement improvements to existing programs. Ensure accountability and serviceability of training equipment prior to and following training courses and notify the PM and designated personnel of any discrepancies. Ensure only current, approved training materials (lesson plans, participant handouts, videos, case studies, etc.) are used in course delivery. Provide end of course review for submission to PM and / or customer upon request Oversee and manage training-related special projects as assigned. Liaise regarding all aspects of training and accept and follow any specific instruction provided by the PM. Liaise with designated personnel logistics (i.e., internet access, availability of and access to training facilities) Use Microsoft products in the preparation, delivery, and synopsis of training courses. Always maintain a high level of professionalism. Provides direct instruction in their specialty including, but not limited to, the following topics: 1st Aid, CPR/AED De-escalation Techniques Dispatch and Radio Communications Protective Security Operations Report writing Use of Force, Defensive Tactics, Expandable Baton, Handcuffing The primary duty schedule will be Monday - Friday, 7:00 a.m. - 3:00 p.m. but must be able to flex schedule to provide training on second or third shifts and/or weekends. Payrate: $55,000 to $60,000 Annually Requirements Bachelor's degree from an accredited college or university in one of the law enforcement, security management, or related fields. Demonstrated knowledge and experience in Law enforcement and or security services of five plus (5+) may be substituted for educational requirements. Must have at least two (2) years of verifiable teaching or training experience. Must be proficient in the use of Microsoft Office software applications. Must be able to multitask. Must have demonstrated especially effective leadership and team-building skills. Should have experience in logistics, and communications. Must have demonstrated excellent analytical, oral, verbal and writing skills.

Job DescriptionBenefits: Health insurance Paid time off This center is a dually licensed, Mental Health and Substance Use treatment program located in Palm Beach, FL. This center is seeking part time-per diem, Group Facilitators, to join our multi-dynamic team. As a Group Facilitator, you will be responsible for leading therapeutic group sessions and providing support to individuals in a clinical setting. This is a rewarding opportunity to make a positive impact on the lives of others. The ideal Group Facilitator is empathetic and knows appropriate boundaries, they have passion for helping others in recovery, they have knowledge of DSM 5 and 12 steps, and they can demonstrate multicultural competency in the workplace. Group Facilitators will be responsible for running mental health, substance use and/or dual diagnosis groups during the week. Schedule Monday-Saturday, 9:00-4:00 pm Education and Experience: 1+ years' experience as a group facilitator in Substance Abuse and Mental Health settings Masters Degree in human services field, licensed preferred. Qualifications: Minimum 1 year experience in behavioral health or addiction treatment. Skilled in group dynamics, documentation, and trauma-informed care. Dependable, professional, and culturally competent, ability to work a flexible, per diem schedule Preferred: Experience in a residential or outpatient rehab setting. Familiarity with DSM-5 diagnostic criteria Duties/Responsibilities: Conduct group sessions on topics relating to substance use and mental health Document group progress notes with accurate and factual information Communicates effectively with all departments regarding client issues Utilize cognitive behavioral therapy techniques to help individuals develop coping strategies Demonstrates excellent verbal and written communication skills Facilitate discussions and activities to promote emotional healing and personal growth Demonstrates professionalism from adhering to dress code to interactions with team members Complies with company policies and procedures and local, state, and federal regulations. Communicates with the clinical director as needed to assist in identifying and correcting problem areas and or improving services Implement crisis intervention techniques when necessary to ensure the safety of participants Has effective time management skills Responsible to complete all group notes in a timely manner Maintain accurate and confidential patient records in compliance with HIPAA regulations PLEASE DO NOT CALL OR SHOW UP UNSOLICITED. Submit your cover letter, resume, and interest through the application once reviewed we will reach out.

Our client, a Mortgage Servicing Company, is seeking a hybrid Corporate Trainer to join their growing team. The Trainer, Corporate will support the Corporate Learning & Development Associate Director in the development, organization and facilitation of training materials and courses to ensure company training requirements are met for employees at all levels. Job Requirements: Facilitate NMLS S.A.F.E. exam preparation, lead new hire orientation, and deliver training on proprietary Human Resources and Lending Operations systems, processes, and roles. Provide systems and operations training, along with additional topics as needed. Prepare for and present webinar and on-site training, record instructional tutorials & presentations. Evaluate training content for relevance and effectiveness and provide recommendations to enhance materials and improve learning outcomes. Deliver training content as designed and prescribed (including timing, methods, and facilitator guidance) in partnership with stakeholders, subject matter experts, and instructional design resources. Depending on the course, incumbents are required to deliver training in office/onsite and/or virtually via Zoom. Must be within commutable distance to a Freedom Mortgage call center office location and must be willing to work in the office regularly to meet business dictated needs. Provide assistance and support for training content by explaining complex mortgage topics, monitoring learner comprehension, and adapting facilitation and coaching to address participant needs and support successful performance. Leverage generative AI tools (e.g., ChatGPT, Microsoft Copilot) to enhance training effectiveness and efficiency, and support enterprise adoption through engaging learning experiences such as webinars and virtual sessions. Track and report attendance, assessment results, and participant performance using established tools and processes. Escalate and report in-class challenges and concerns (e.g., attendance, behavioral concerns, technology/platform issues, mechanical breakdowns, or venue concerns) to proper leadership promptly. Demonstrate understanding of Freedom Mortgage's Core Values and Customer Service Standards and infuse them into training delivery to promote a welcoming, engaging, and supportive learning environment. Perform additional duties as directed by Corporate Training Leaders. Comply with all company policies and procedures Maintain regular and punctual attendance Performs other related duties as assigned Qualifications: Knowledge of residential mortgage banking laws, originations, and operations processes. Meticulous attention to detail Project management skills are preferred Technological proficiency should include Zoom, Microsoft Office products including Outlook, PowerPoint, Word, Excel, Co-pilot and Teams, ChatGPT and SharePoint. Ability to learn and use internal systems as needed. Strong analytical and problem-solving abilities Flexibility to adapt to changing business needs and technologies Strong verbal and written communication skills Strong time management skills with the ability to work independently, prioritize tasks effectively, and self-motivate in a dynamic environment. Ability to work collaboratively with training team and business partners Must provide a positive and professional example to trainees Lead engaging training sessions through in-person Instructor-Led Training (ILT) and Virtual Instructor-Led Training (vILT), driving learner participation and knowledge retention in one-on-one and group settings. Interpersonal skills to collaborate and work effectively in a team environment and maintain a professional and positive manner. Knowledge of adult learning principles Willingness and ability to travel locally and out-of-state (up to 25% as needed), including overnight stays when needed. A Bachelor's degree in business, education, human resources, or related field. One (1) + year proven work experience in corporate training is preferred. Two (2) + years' experience in residential mortgage lending and/or industry related experience. Experience with Learning management systems and e-learning authoring tools preferred. Must have the ability to study for, take, and pass the NMLS S.A.F.E. exam. Problems and issues faced are general, and may require understanding of broader set of issues but typically are not complex. May require familiarity with the financial/mortgage (or job-specific) industry. Problems require understanding of other job areas. Problems are typically solved through drawing from prior experiences, with analysis of the issue. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.