Fairmont Hot Springs Resort Remote jobs

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **No calls or agency requests please.** **Job Description** The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists. Field work will be required with extensive overnight travel. The Field Services Specialist I is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate. **AS A FIELD SERVICE SPECIALIST I, YOU WILL:** ** ** + Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems. + Terminate low-voltage control wiring and verify I/O connections. + Load and adjust control programs with support from higher-level specialists. + Provide basic troubleshooting support to ensure systems are operational and free of defects. + Review and interpret store prints and wiring diagrams with assistance. + Support new store commissioning and remodel commissioning activities and associated documentation. + Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.). + Provide basic training to contractors and site personnel on Copeland hardware/software. **REQUIRED EDUCATION, EXPERIENCE & SKILLS** **:** + 1-3 years of experience in refrigeration, HVAC, or controls systems. + Associate's degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines. + Basic understanding of refrigeration systems, control logic, and building automation. + Computer skills including word processing, spreadsheets, database, Internet software, E-mail, and Windows. + Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred. + Ability to travel up to 85-90%. + Legal work authorization in the United States - Sponsorship will not be provided for this role **Remote Work Arrangement: ** This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $70,000-$85,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. **Working Conditions: ** While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration. \#LI-KP1 #LI-Remote **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Diversity, Equity & Inclusion** At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR VISION Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. SUMMARY The Lone Mountain Ranch Concierge serves as a central point of connection between our guests and the exceptional experiences the Ranch has to offer. Whether assisting with reservations, coordinating activities, or managing special requests, this role ensures that each interaction feels thoughtful, genuine, and elevated. With a focus on personalized service, the Concierge helps craft stays that reflect the unique charm and magic of the Ranch, fostering memorable moments for every guest. The ideal candidate is detail-oriented, warm, and composed-someone who thrives in a guest-facing environment and has the intuition to anticipate needs before they arise. They are calm under pressure, energized by problem-solving, and committed to delivering service that feels both gracious and personal. A strong communicator and proactive team player, they take ownership of each guest interaction and contribute meaningfully to the overall guest experience. ESSENTIAL DUTIES & RESPONSIBILITIES Greet and engage with guests in a polished, approachable manner, ensuring all needs are met with professionalism and care. Manage and confirm reservations for dining, activities, and accommodations, tailoring each experience to the individual guest. Provide insightful and personalized recommendations on local attractions, outdoor adventures, and events, aligned with guest interests. Coordinate special requests including transportation, spa appointments, private guides, and celebrations with accuracy and timeliness. Communicate clearly with restaurant, activities, front office, and other Ranch departments to ensure cohesive guest service. Address any guest concerns or last-minute requests with a calm, solution-focused approach. Maintain detailed records of guest preferences, itineraries, and feedback to support consistency and personalization. Identify opportunities to enhance guest experiences through added-value offerings, special touches, or thoughtful gestures. Participate in team meetings and collaborate with various departments to ensure a smooth flow of communication and service. EXPERIENCE Previous experience in a guest services or concierge role in a resort, ranch, or luxury hospitality environment. Strong familiarity with the Big Sky area, including outdoor recreation, dining, and cultural offerings. Excellent written and verbal communication skills, with a warm and professional tone. Strong organizational and multitasking abilities, with an exceptional attention to detail. Confident using guest service platforms and booking systems; tech-savvy and resourceful. A genuine desire to contribute to a positive and memorable guest experience. WORK ENVIRONMENT All Concierge team members are required to attend the weekly “10-Day” planning meetings. Shifts may include evenings, weekends, and holidays depending on guest needs and Ranch operations. This role requires frequent interaction with guests and staff and may involve occasional lifting (up to 25 lbs) for administrative and hospitality-related tasks. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions. Lone Mountain Ranch reserves the right to modify or adjust the hybrid work-from-home arrangement as business needs evolve. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. HOURLY EMPLOYEE & SEASONAL EMPLOYEE BENEFITS In addition to a great hourly wage, we think Lone Mountain Ranch offers more opportunities than most! Seasonal Bonus Program: All hourly employees will be able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. Staff Cafeteria: We also want to keep you hydrated and nourished. You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us. Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? If there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. Discounted stay in the cabin at Lone Mountain Ranch: If you book a cabin in advance, you will receive 25% off the current best available rate. Alternatively, if you wait until 14 days before your stay, you can book at a special employee rate. Please note, this rate does not include taxes, fees, and gratuities. This discounted rate is exclusively for employees and applies to the Bed & Breakfast package. All requests will be reviewed by Auric Road. Requests will be reviewed Monday - Friday. Once approved, the employee will be contacted, and the booking will be processed with the Lead Sales & Reservation Agent. Requests are based on availability. Blackout dates do apply. Arrival While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should you come to us by air. Uniforms: Receive free uniforms from the ranch and you're ready to become a valuable member of the Lone Mountain Ranch team! Opportunity to move to Full-Time, Regular Status and receive additional benefits. If you remain with us for 1 full year and worked a minimum of 1560 hours during our 12-month lookback period (that takes place at the end of each year), you are eligible to move to full-time status. Full-time status means Vacation and Sick pay, medical, dental, life and vision insurance. This will be effective the first of the month following 30 days of your full-time employment hire date or status. The Ranch will pay for 80% of the premiums for employees and any dependents. Employees will be responsible for paying the remaining 20% of the premiums. Payment is deducted automatically from the employee's semi- monthly paycheck at a pre-taxed rate.

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **Description** This is a key IT Leadership role within the Copeland Global IT Infrastructure Management Team. The role focuses on building strong relationships between IT and business stakeholders to deliver value and support Copeland's goals through effective IT infrastructure services. Key responsibilities include contributing to the global IT strategy, managing site services and endpoint solutions, ensuring standardized and secure infrastructure across regions, and acting as a communicator and ambassador for IT. Additionally, the role involves managing budgets, local IT staff, and leveraging centralized services to meet agreed service levels. **As the Director, Global IT Service Delivery & Operations, you will focus on:** _Planning & Administration_ + Key contributor to the global IT Infrastructure Strategy along with the management team + Annual IT Budget preparation, based on current expected and IT plans using standard processes as defined by Management; Conduct appropriate budget/cost control and follow-up + Follow and enforce Copeland IT policies and rules regarding IT management, security, standards, and procedures + Own and coordinate IT Investment within the given DOA and the AR process _Site Services & Support:_ + Act as a focal point for all IT issues (Infrastructure or Application) within the area and ensure engagement with the appropriate IT Group + Agree SLAs with the Business and the Central IT Infrastructure Organizations/Services and ensure the level of service is achieved and reported on + Ensure optimum support for end-users at all times within agreed service levels and act as the Owner/Escalation point for issue resolution between the Business and the IT Community + Work closely with the Central IT Infrastructure Organization to ensure that the agreed strategy is implemented and that locations follow and control the implementation of HW, SW, and Telecommunication standards + Ensure appropriate Application/Infrastructure security, performance, and availability (including site Disaster Recovery Planning) + Ensure that relevant IT documentation is maintained and up to date and complies with all legal and security requirements _Service Desk:_ + Stand up a global service desk to handle Tier 1 (Call Management) and Tier 2 (Triage/ Quick Resolution) support covering all basic first line and in-depth technical support remotely + Support ~8,500 End-users globally + 24x7 to support Americas, Europe, and Asia/MEA + Support Major Incident Management (MIM) _Endpoint Management:_ + Oversee full responsibility for the engineering, operational support, and security baseline compliance of all Endpoint services + Ensure management of Endpoint related events, incidents, requests, access, and problems in an appropriate and effective manner + Follow Major Incidents / Disaster Recovery procedures when required + Operate secure and dependable Endpoint Services (including the interaction with Networks, Workforce productivity, Server, Copeland Security, and others) _Functional Team Management:_ + Supervision and coordination of organization supporting Site Services, Service Desk, Endpoint Management, and Central Services + Lead, motivate, and coach the IT support team, set and review objectives, and organize regular performance and improvement meetings with staff and management + Where appropriate share resources and skills within and across Functions and Geographies + Propose training requirements for IT employees to the actual IT needs + Develop, coordinate/manage projects aimed at improving and/or reducing costs of the IT environment _Communication:_ + Communicate IT strategy and plans to the business leaders and managers and act as the bridge between users and application/infrastructure implementation/support teams + Establish good working relationships with country and local management, users, and other sources of support and assistance + Attend management business team meetings to understand their plans and issues and communicate these back to the IT Community **Required education, experiences & skills:** + College/University degree in a related field or experience may be considered in lieu of formal education + Minimum of 15 years' experience in IT / Leadership + Previous experience within a matrix organization with direct people management. + Previous experience in working with high-level management and executive leadership + Previous experience in leading a team within a larger area, setting development objectives, providing guidance and coaching + Previous experience in leading a remote team within an area + Ability to travel up to 30% (global) **Preferred education, experiences & skills** + Experience in IT Service Management (ServiceNow preferred) + Experienced in managing multiple endpoint platforms (Microsoft, IOS, Android, MacOS) + Experience managing 3rd party service providers (MSP) + Experience in managing global IT operations and engineering + Experienced in project management (Cora preferred) **Remote Work Arrangement** : This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively. Our training programs focus on end-to-end development, from onboarding through senior leadership. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to compete and lead in a global economy. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, the base salary range for this role is $150,000-$200,000 annually + applicable bonuses, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. **\#LI-FS1** **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************************** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! As the leading company in the HVACR industry, Copeland delivers cutting-edge and eco-friendly solutions for heating, ventilation, air conditioning, and refrigeration systems. Copeland has a rich history of innovation and excellence since 1921 and continues to improve the performance and efficiency of HVACR systems. We are seeking a Cloud Solutions Architect with passion and experience to join our Infrastructure and Cloud Hosting team. In this role, you will design and architect solutions on Azure that meet the business and technical needs of our clients. You will also collaborate with the development and operations teams to ensure the smooth delivery and deployment of the solutions. You will work closely with our transformation partners. Additionally, you will contribute to our Cloud Center of Excellence, where you will share your insights and best practices with other cloud experts and enthusiasts. **Responsibilities:** + Design and architect cloud-native, scalable, secure, and cost-effective solutions on Azure using best practices and industry standards. + Collaborate with the business analysts, developers, testers, and project managers to understand the client's needs and translate them into technical specifications. + Provide guidance and support to the development and operations teams on Azure services, tools, and frameworks. + Implement DevOps practices and tools to automate and streamline the development, testing, and deployment processes. + Work with containers, microservices, serverless, and other modern architectures on Azure + Adopt agile and scrum methodologies to deliver high-quality solutions in a fast-paced environment. + Stay updated with the latest trends and technologies in cloud computing and Azure. + Contribute to the Cloud Center of Excellence by sharing your insights, learnings, and best practices with other cloud professionals. **Basic Requirements:** + Bachelor's degree or higher in Computer Science, Engineering, or related field, or equivalent experience. + At least 5 years of experience in designing and architecting solutions on Azure. + Strong knowledge of Azure services, such as App Service, Functions, Logic Apps, Service Bus, Event Grid, Cosmos DB, SQL Database, Storage, Key Vault, etc. + Experience with DevOps tools, such as Azure DevOps, GitHub Actions, Terraform, Jenkins, Azure Pipelines etc. + Experience with containers and orchestration tools, such as Docker, Kubernetes, AKS, etc. + Experience with data formats like JSON and YAML. + Experience in scripting languages such as PowerShell and Bash. + Experience with agile and scrum methodologies. + Excellent communication and presentation skills. **Preferred Requirements:** + Master's degree or higher in Computer Science, Engineering, or related field, equivalent experience. + Experience migrating workloads from on-premises to Azure. + Experience in leading or mentoring a team of developers and architects. + Experience in working with multiple clients across different domains and industries. + Experience in working with hybrid or multi-cloud environments. + Azure Solutions Architect Expert certification or other relevant certifications **Why Work Remote** Our remote roles are conveniently located in the comfort of your own home. Working remotely offers numerous advantages, including avoiding commuting, having a flexible schedule, spending more time with family, and being more efficient. By working remote, you will have open communication with your coworkers both onsite and offsite. Our training programs focus on end-to-end development, from onboarding through senior leadership. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to compete and lead in a global economy. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, The salary range for this role is $130,000.00 - $180,000.00 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. Our success is measured by the positive impact we make on people, our communities, and the world in which we live. \#LI-AE \#LI-REMOTE **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************************** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR VISION Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. SUMMARY The Lone Mountain Ranch Concierge serves as a central point of connection between our guests and the exceptional experiences the Ranch has to offer. Whether assisting with reservations, coordinating activities, or managing special requests, this role ensures that each interaction feels thoughtful, genuine, and elevated. With a focus on personalized service, the Concierge helps craft stays that reflect the unique charm and magic of the Ranch, fostering memorable moments for every guest. The ideal candidate is detail-oriented, warm, and composed-someone who thrives in a guest-facing environment and has the intuition to anticipate needs before they arise. They are calm under pressure, energized by problem-solving, and committed to delivering service that feels both gracious and personal. A strong communicator and proactive team player, they take ownership of each guest interaction and contribute meaningfully to the overall guest experience. ESSENTIAL DUTIES & RESPONSIBILITIES Greet and engage with guests in a polished, approachable manner, ensuring all needs are met with professionalism and care. Manage and confirm reservations for dining, activities, and accommodations, tailoring each experience to the individual guest. Provide insightful and personalized recommendations on local attractions, outdoor adventures, and events, aligned with guest interests. Coordinate special requests including transportation, spa appointments, private guides, and celebrations with accuracy and timeliness. Communicate clearly with restaurant, activities, front office, and other Ranch departments to ensure cohesive guest service. Address any guest concerns or last-minute requests with a calm, solution-focused approach. Maintain detailed records of guest preferences, itineraries, and feedback to support consistency and personalization. Identify opportunities to enhance guest experiences through added-value offerings, special touches, or thoughtful gestures. Participate in team meetings and collaborate with various departments to ensure a smooth flow of communication and service. EXPERIENCE Previous experience in a guest services or concierge role in a resort, ranch, or luxury hospitality environment. Strong familiarity with the Big Sky area, including outdoor recreation, dining, and cultural offerings. Excellent written and verbal communication skills, with a warm and professional tone. Strong organizational and multitasking abilities, with an exceptional attention to detail. Confident using guest service platforms and booking systems; tech-savvy and resourceful. A genuine desire to contribute to a positive and memorable guest experience. WORK ENVIRONMENT All Concierge team members are required to attend the weekly “10-Day” planning meetings. Shifts may include evenings, weekends, and holidays depending on guest needs and Ranch operations. This role requires frequent interaction with guests and staff and may involve occasional lifting (up to 25 lbs) for administrative and hospitality-related tasks. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions. Lone Mountain Ranch reserves the right to modify or adjust the hybrid work-from-home arrangement as business needs evolve. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. HOURLY EMPLOYEE & SEASONAL EMPLOYEE BENEFITS In addition to a great hourly wage, we think Lone Mountain Ranch offers more opportunities than most! Seasonal Bonus Program: All hourly employees will be able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. Staff Cafeteria: We also want to keep you hydrated and nourished. You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us. Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? If there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. Discounted stay in the cabin at Lone Mountain Ranch: If you book a cabin in advance, you will receive 25% off the current best available rate. Alternatively, if you wait until 14 days before your stay, you can book at a special employee rate. Please note, this rate does not include taxes, fees, and gratuities. This discounted rate is exclusively for employees and applies to the Bed & Breakfast package. All requests will be reviewed by Auric Road. Requests will be reviewed Monday - Friday. Once approved, the employee will be contacted, and the booking will be processed with the Lead Sales & Reservation Agent. Requests are based on availability. Blackout dates do apply. Arrival While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should you come to us by air. Uniforms: Receive free uniforms from the ranch and you're ready to become a valuable member of the Lone Mountain Ranch team! Opportunity to move to Full-Time, Regular Status and receive additional benefits. If you remain with us for 1 full year and worked a minimum of 1560 hours during our 12-month lookback period (that takes place at the end of each year), you are eligible to move to full-time status. Full-time status means Vacation and Sick pay, medical, dental, life and vision insurance. This will be effective the first of the month following 30 days of your full-time employment hire date or status. The Ranch will pay for 80% of the premiums for employees and any dependents. Employees will be responsible for paying the remaining 20% of the premiums. Payment is deducted automatically from the employee's semi- monthly paycheck at a pre-taxed rate.

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **Job Description** The Field Service Specialist II is an experienced field professional responsible for the commissioning, troubleshooting, and optimization of Copeland control systems and refrigeration equipment. This role demands a deep understanding of refrigeration system operation, control strategies, and integration with HVAC and building management systems. Field work will be required with extensive overnight travel. The Field Services Specialist II is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate. **AS A FIELD SERVICE SPECIALIST II, YOU WILL:** + Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors, etc). + Troubleshoot system issues both on-site and remotely, ensuring optimal performance. + Develop and modify controller programs from I/O legends or existing sequences. + Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately. + Provide site-level customer support and training for contractors and end users. + Review and interpret store prints, electrical schematics, and project specifications. + Coordinate with Project Managers, Engineers, and Technical Support on project execution. + Maintain strong working knowledge of third-party control systems and network integrations. + Ensure all work meets safety and compliance standards. **REQUIRED EDUCATION, EXPERIENCE, & SKILLS:** + 3-5+ years of hands-on field experience in refrigeration, controls, or commissioning. + Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases). + Knowledge of building automation systems and HVAC control logic. + CO₂ trans-critical or cascade system experience highly preferred. + Proficiency with Modbus, BACnet, and other communication protocols preferred. + Computer skills including Microsoft Office products, databases, Internet software, E-mail, Windows, etc. + Proven ability to work independently and manage multiple site assignments. + Ability to travel up to 85-90%. + Legal work authorization in the United States - Sponsorship will not be provided for this role **Remote Work Arrangement: ** This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $80,000-$104,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. **Working Conditions: ** While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration. \#LI-KP1 #LI-Remote **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************************** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **Job Description** The Field Service Specialist III is a senior technical expert and field leader responsible for advanced commissioning, integration, and mentoring within Copeland Professional Field Services. This individual functions as a subject matter expert on refrigeration, CO₂ systems, HVAC controls, and complex system architectures. They lead on-site efforts, coach other specialists, and represent Copeland with high-profile customers and large-scale rollouts. Field work will be required with extensive overnight travel. The Field Services Specialist III is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate. **AS A FIELD SERVICE SPECIALIST III, YOU WILL: ** + Perform expert-level commissioning and optimization of complex refrigeration and building automation systems. + Create control programs and logic sequences from detailed specifications or Sequences of Operations. + Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations. + Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications. + Execute and oversee new store commissioning and remodel commissioning projects. + Identify and qualify contractors to support field, project, and commissioning services. + Mentor and train junior field specialists to build team capability and consistency. + Serve as the primary technical point of contact for major customers and large commissioning projects. + Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations. + Document, report, and communicate findings clearly to project and leadership teams. **REQUIRED EDUCATION, EXPERIENCE, & SKILLS:** + 7+ years of experience in refrigeration controls, field commissioning, or system integration. + Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO₂ system control. + Demonstrated expertise in controller programming and network integration. + Proven leadership and mentoring ability in field environments. + Strong customer communication and organizational skills. + Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows. + Ability to manage multiple high-impact projects and provide strategic field insights. + Ability to travel up to 85-90%. + Legal work authorization in the United States - Sponsorship will not be provided for this role **Remote Work Arrangement:** ** ** This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is **$100,000-$120,000** **annually** , commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. **Working Conditions:** ** ** While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration. \#LI-KP1 #LI-Remote **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************************** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.