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Front Office Manager jobs at Fairmont Schools - 177 jobs

  • Hotel Manager

    Fairmont Pittsburgh 4.2company rating

    Front office manager job at Fairmont Schools

    Pittsburgh, PA, USA Full-time Job-Category: Executive & Hotel Management Job Type: Permanent Job Schedule: Full-Time Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What Is In It For You: Competitive salary and flexible benefit plans Opportunity for commissions Employee rates at Luxe Accor properties in North and Central America Learning programs through our Academies Opportunity to develop your talent and grow within our property and across the world! Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives Job Description What You Will Be Doing: Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary) Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists Ensure a level of passion for guest service in our Heartists that achieves the #1 Guest Service spot in the North & Central America. Direct operational needs to ensure compliance with the hotel's Annual Budget and 5 Year Strategic Plan Provide coaching; leadership development; and goal setting with hotel department heads Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved Play a lead role in yield management for Rooms, Food & Beverage and Spa Be a key player in redevelopment and capital projects from an operations viewpoint Ensure the implementation and delivery of all Fairmont Standards Handle all guest concerns and ensure effective follow up thereof Assist in Labor Management and the maintenance of productivity levels Follow up on all guest comments, responding to any guest complaints or requests Approve with the Director of Finance, all contracts (i.e. cleaning, maintenance & repair, telephones, etc.) Provide active leadership role in the culture of Health and Safety and accident prevention Act as hotel champion and culture leader in hotel committees Oversee services rendered to The Residences (condo board association). Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team Play a key role and lead change management for Rooms and Food & Beverage initiatives Assume the responsibilities of the General Manager in his/her absence Qualifications Your Skills and Qualifications: Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience Clear knowledge of budget planning & execution Post secondary diploma/degree in hospitality an asset Proven record to coordinate multiple departments to make gains towards targeted VOG, GOP, EES and Health & Safety results Exceptional interpersonal and guest relations skills Proven team-leader with outstanding motivational skills and coaching ability Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions Comfortable working evenings, weekends, holidays and various schedules Additional Information Physical Aspects of Position (include but are not limited to): Constant walking and standing during shift May occasionally exert up to 25 pounds lift, carry, push, or pull objects Visa Requirements: Must have proof of valid U.S. work authorization. Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $50k-73k yearly est. 3d ago
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  • Hotel Manager

    Fairmont 4.2company rating

    Front office manager job at Fairmont Schools

    "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" What is in it for you: Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel's Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5% Eligible to participate in Accor's Senior Leadership Incentive Program Learning programs to promote growth and development unlocking your full potential Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities Job Description Hotel Manager - Fairmont Sonoma Mission Inn & Spa Rooted in a rich historical legacy, the Fairmont Sonoma Mission Inn & Spa stands as Sonoma's premier luxury destination-honoring the valley's tradition of hospitality and heritage. As Hotel Manager, you'll be an ambassador for the brand and hotel, providing leadership and strategic direction to all operational departments. Your mission is to foster a culture of excellence, enhance guest satisfaction, and maximize operational success. What you will be doing: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: Oversee all operational areas of our 226 room Hotel, including Rooms (Front Office, Housekeeping & Laundry), Food & Beverage (Banquets, Restaurants and Culinary), Spa, Security, and Engineering Lead and support all operational departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation Support the General Manager in the overall management and strategic direction of the hotel Ensure on going daily mentoring, coaching and development of the Operational team & Department Heads Champion employee engagement and promote a collaborative and inclusive environment Ensure that monthly financial outlooks are on time, on target and accurate Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget Maintain product and service quality standards to exceed guest expectations and ensure all brand essentials and standards are in place and executed consistently Ensure full compliance with operating controls and legislation Participate & attend operational department shift meetings, weekly forecast meetings as well as monthly departmental meetings Champion and support the Hotel's Service Excellence Committee and Sustainability Committee Own and champion all Operational aspects of the Accounting & Operation Annual Audit Working onsite, with a schedule that reflects the business levels and operational needs of the resort, including weekends and holidays Follow hotel policies, procedures and service standards Follow all health and safety policies Other duties as assigned Qualifications Your experience & Skills include: Previous experience in a senior leadership role within the hotel industry required Previous experience leading in a union environment preferred Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth Exceptional communication and interpersonal skills, both with guests and internal stakeholders Ability to multitask, work in a fast-paced environment and have a high-level attention to detail University/College degree in a related discipline preferred Salary range is $185,000- $205,000, eligible to participate in annual incentive plan with target incentive 20% of base salary Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $185k-205k yearly 4d ago
  • Manager, Employee Experience and Engagement

    New River Community College 3.7company rating

    San Diego, CA jobs

    Pay Information: Range 3 ($8,879.37 - $14,463.57) per month based on the 2024 Management salary schedule. Initial salary placement, promoted or transferred employees will be placed as specified in the Management Employees Handbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee Collective Bargaining Agreements and Handbooks, and more information about terms and conditions of employment to include salary and benefits. Position Equivalent FTE: 1.0 FTE | Position Number: 00120584 | FLSA Status: Exempt (does not accrue overtime) | Position Type: Classified | Bargaining Unit: Management | Department: People, Culture, & Tech Services Position Overview Applications are currently being accepted for Manager, Employee Experience and Engagement in the People, Culture, and Technology Services Division of the San Diego Community College District. The position is located at the District Administrative Office in Mission Valley. Under the general direction of the Associate Vice Chancellor, Employee Relations or assigned manager, the Manager, Employee Experience and Engagement manages, supervises, and oversees the District's training and professional development, onboarding and offboarding services, retention strategies, HR Systems, and succession planning. Key administrative duties include leading the development and execution of the training and professional development programs; comprehensive project plans ensuring the timely and successful implementation of initiatives and programs; and promoting a positive and inclusive work environment through programs and initiatives that support diversity, equity, inclusion, and belonging. Desired Qualifications Master's Degree in Human Resources, Organizational Development, Business Administration, or a related field (Preferred). Certified Professional in Learning and Performance (CPLP) or similar certifications (Preferred). 5+ years of experience in employee onboarding, engagement, and experience management within a large organization. 3+ years of experience in a managerial role, with direct responsibility for staff supervision, training, and performance evaluation. Proficiency in PeopleSoft or similar HRIS systems for managing employee feedback and engagement. Advanced data analysis skills for interpreting employee feedback and organizational metrics. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and data visualization tools. Experience in diversity, equity, and inclusion (DEI) initiatives and promoting a culturally inclusive work environment. Excellent interpersonal and communication skills with the ability to build relationships and serve as a liaison across various departments and stakeholders. Demonstrated experience in training and developing staff, including providing technical guidance and performance evaluations. Proven ability to lead projects and initiatives that enhance employee experience and organizational effectiveness. Foreign Degree Evaluation Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Commitment to Diversity All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and classified professionals. Special Instructions to Applicants To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee. Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email. Complete the online application, including examples and outcomes listed within the Duties section of your Employment History; Complete responses to the Supplemental Questions, including examples and outcomes; Resume; AND, Three (3) to five (5) professional references included within the online application. Unofficial Transcripts (Optional). Unofficial Undergraduate Transcripts (Optional). Unofficial Graduate Transcripts (Optional). Foreign Degree Evaluation (Required if applicable). Licenses/Certificates/Credentials (If applicable). Tentative Timeline (Subject to Amendments) Posting: December 18 - January 08 (open until filled) First Round of Application Screening: January 12 - January 22, 2026 First Level Interviews via Zoom: Week of February 17th, 2026 Second Level Interviews In Person: February 23, 2026 Conditions of Employment Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Including Foreign Degree Evaluation, if applicable. Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment). Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment). Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices. Employed on an initial contract of up to two (2) years that is eligible for renewal for up to a subsequent two-year period. Employment After Retirement If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information. Employee Benefits SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees' Retirement System (CalPERS) upon appointment. Posting Number CL01861 How to Apply To apply, visit: ************************* #J-18808-Ljbffr
    $118k-153k yearly est. 2d ago
  • Front Office Manager

    Sofitel 3.8company rating

    Washington, DC jobs

    "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined and understated sense of modern luxury. With over 115 Sofitel and Sofitel Legend hotels in more than 45 countries, our reach is truly global, making the sky the limit for growth opportunities. As our portfolio expands each year, there are ample opportunities to be involved in both our existing properties, and our future openings. Rate of Pay: $ 68,000.00 - $ 78,000.00 per annum Job Description What you will be doing: Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service standards are followed Provides support for Reception, Operator Service, Concierge and Guest Services in the daily operational duties for these areas Consistently offer professional, friendly and engaging service Ensure proper staffing and scheduling of all Front Office Ambassadors and Assistant Front Office Managers in accordance to productivity guidelines Assist with bi-weekly payroll Participate and lead the hotel upgrade program Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation Train Front Office Ambassadors and Assistant Front Office Managers in all front office aspects Assist guests regarding hotel facilities in an informative and helpful way Assist and follow up with any guest inconvenience Review processes and procedures, looking for area of opportunity and putting in place improvement plan Work with Rooms Operations Manager on action plan to increase employee engagement Follow departmental policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Your experience and skills include: Previous leadership experience in a similar role required A minimum of two year's Front Office management system required Highly responsible and reliable University/College degree in a related discipline preferred Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Physical Aspects of the Position (include but not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs, ramps Additional Information Your team and working environment: Opportunity to work with a diverse group, representative of over 20 countries worldwide Experienced group of individuals to train and hone innate skills and abilities Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
    $68k-78k yearly 3d ago
  • 25-6034: Customer Engagement Manager - DC Metro

    Navitas 4.6company rating

    Washington, DC jobs

    Job DescriptionCustomer Engagement Manager Clearance: Minimum Secret clearance with ability to obtain TS/SCI Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we've served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do: At our very core, we're a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You'll Do: The Customer Engagement Manager is responsible for managing service levels, building customer relationships, and ensuring that user-centric design principles are integrated into service delivery. This role emphasizes proactive engagement with customers to understand requirements, assess satisfaction, and improve service performance while aligning with organizational and contractual goals. Responsibilities will include but are not limited to: Manage and develop service levels in accordance with contract/Task Order (TO) requirements. Engage with customers to capture requirements, measure satisfaction, and ensure delivery aligns with expectations. Incorporate human-centered/user-centered design principles into service delivery and improvement efforts. Track, monitor, and report on service performance metrics. Collaborate with stakeholders to ensure compliance with RFQ requirements and to enhance customer-facing services. Drive innovation in service management, ensuring alignment with organizational goals and customer needs. Provide guidance and leadership in establishing new service levels as needed. What You'll Need: Experience engaging customers to determine requirements as well as gauging customer satisfaction. Experience incorporating human-centered/user-centered design into programs of similar size and scope. ITIL Certification Secret Clearance with ability to obtain a TS/SCI Set Yourself Apart With: Demonstrated experience implementing and tracking performance of services and processes incorporating user-centered/human-centered design principles. Experience transitioning from single-variable metrics to customer-facing multi-dimensional metrics. Experience managing established service levels and developing new service levels on a contract with a large Government agency. Equal Employer/Veterans/Disabled Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources. Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas. Powered by JazzHR 9GFKyhUT7V
    $102k-154k yearly est. 15d ago
  • 25-6034: Customer Engagement Manager - DC Metro

    Navitas 4.6company rating

    Washington jobs

    Customer Engagement Manager Clearance: Minimum Secret clearance with ability to obtain TS/SCI Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we've served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do: At our very core, we're a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You'll Do: The Customer Engagement Manager is responsible for managing service levels, building customer relationships, and ensuring that user-centric design principles are integrated into service delivery. This role emphasizes proactive engagement with customers to understand requirements, assess satisfaction, and improve service performance while aligning with organizational and contractual goals. Responsibilities will include but are not limited to: Manage and develop service levels in accordance with contract/Task Order (TO) requirements. Engage with customers to capture requirements, measure satisfaction, and ensure delivery aligns with expectations. Incorporate human-centered/user-centered design principles into service delivery and improvement efforts. Track, monitor, and report on service performance metrics. Collaborate with stakeholders to ensure compliance with RFQ requirements and to enhance customer-facing services. Drive innovation in service management, ensuring alignment with organizational goals and customer needs. Provide guidance and leadership in establishing new service levels as needed. What You'll Need: Experience engaging customers to determine requirements as well as gauging customer satisfaction. Experience incorporating human-centered/user-centered design into programs of similar size and scope. ITIL Certification Secret Clearance with ability to obtain a TS/SCI Set Yourself Apart With: Demonstrated experience implementing and tracking performance of services and processes incorporating user-centered/human-centered design principles. Experience transitioning from single-variable metrics to customer-facing multi-dimensional metrics. Experience managing established service levels and developing new service levels on a contract with a large Government agency. Equal Employer/Veterans/Disabled Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources. Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas.
    $84k-120k yearly est. Auto-Apply 60d+ ago
  • Patient Manager, School of Dental Medicine

    University at Buffalo Portal 4.4company rating

    Buffalo, NY jobs

    The School of Dental Medicine at the University at Buffalo is seeking applications for a Patient Manager . This position will report to the Patient Manager Lead. Job responsibilities include: Manage / Schedule patients for students. Schedule follow-up patient appts (as determined by faculty & assigned student). Maintain and understand faculty clinic coverage. Provide patient education. Coordinate schedule changes with students, clinical staff and clinic faculty. Manage forms, referrals, screening, cancellations and reschedules as needed. Create new patient records. Verify payments and prior authorization approval before appts are scheduled. Recommend discharge / NATC patients when patient is non-compliant with UB protocols. Assign new patient screening and dental assisting to students for credit. Mail out patient correspondences and answer telephone calls/questions from patients interested in or receiving treatment. CPE Scheduling for endo (CPE10), ODS (CPE6). Assign recall patients to students on recall rotation. Assist with the scanning in of documentation in the EMR . Block and modify student schedules for approved time off. Schedule for predoc endo screening and predoc endo including external referrals. Create patient charts and verify insurance as needed. Attend scheduled meetings 4-5 times each semester. Schedule recall appointments. Perform other tasks assigned by clinical operational leadership as needed. Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m. Learn more: Our benefits , where we prioritize your well-being and success to enhance every aspect of your life. Being a part of the University at Buffalo community. University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities. Minimum Qualifications High school diploma One year of relevant experience Preferred Qualifications Associates degree or higher Three years of experience Dental office experience Strong written and verbal communication skills Strong attention to detail Prior role with patient/customer facing interaction Excellent communication skills, experience working with diverse populations, and attention to detail Demonstrated comfort and proficiency in utilizing various technological tools and platforms, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Familiar with virtual communication platforms like Zoom, Microsoft Teams, or equivalent
    $59k-75k yearly est. 60d ago
  • Front Office Manager 2026-2027

    AMS Schools 4.3company rating

    Mesa, AZ jobs

    We're excited to provide the best education in the best environment to our students! Academies of Math and Science Front Office Manager Compensation: $37,000 - $40,000 annually, DOE This is not a remote role. About Us The Academies of Math and Science (AMS) is a network of high-performing public charter schools committed to providing rigorous, college-preparatory education to students in underserved communities. For more than 20 years, we have focused on high expectations, strong instructional practices, and meaningful support systems that help students thrive academically and personally. We are seeking a highly organized, professional, and service-oriented Front Office Manager who will serve as the face of the campus and a key support for students, families, and staff. About the Role The Front Office Manager ensures smooth daily operations of the school front desk and administrative office. This role includes overseeing visitor check-in, managing communication channels, maintaining student records, supporting compliance tasks, and providing excellent customer service to staff, families, and community partners. The successful candidate will thrive in a fast-paced school environment, demonstrate initiative, communicate clearly, and model professionalism at all times. Responsibilities Greet and assist students, families, visitors, and staff in a professional and welcoming manner. Operate a multi-line phone system and manage email and front-office communication. Maintain daily attendance records, student files, and compliance documentation. Support parent communication, student enrollment, and campus operations. Manage calendars, scheduling, and campus logistics as needed. Oversee visitor management, including security logs and building entry procedures. Maintain an organized, clean, and professional front office environment. Assist with school-wide administrative support including forms, documentation, and communication tasks. Provide support during key operational events such as parent conferences, testing windows, and enrollment seasons. Qualifications & Competencies Required: High school diploma or equivalent Minimum typing speed of 60 words per minute Ability to operate a multi-line phone system Proficiency in Microsoft Word and Excel (other Microsoft 365 tools preferred) Strong communication, customer service, and interpersonal skills Ability to multitask and prioritize in a fast-paced school environment Reliability, professionalism, and confidentiality when handling sensitive information Commitment to the AMS mission of serving students in underserved communities Preferred: Bilingual (Spanish-English) Experience using student information systems (PowerSchool, SchoolMaster, or similar) Prior experience in a school or high-volume office environment Why Work With AMS? Competitive compensation and bonus eligibility Full benefits including medical, dental, vision, life insurance, disability, retirement with employer match, and paid time off Supportive, mission-aligned work culture Ongoing training and professional development Opportunities for long-term growth and career advancement Join us to enjoy rewarding challenges and ongoing opportunities!
    $37k-40k yearly 52d ago
  • Director of Front Office, USC Hotel

    University of Southern California 4.1company rating

    Los Angeles, CA jobs

    USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values. The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage. We are seeking a Director of Front Office to join our team at the USC Hotel. The Opportunity: The Director of Front Office will manage the day-to-day activities of the Front Office Department to ensure adherence to USC hotel's high-quality standards, policies and procedures, and revenue goals. This position works closely with the Revenue Analyst to help maximize the overall hotel revenue and the Guest Experience Manager to ensure high-level quality service. The Accountabilities: * Oversees front office operations to ensure memorable and personalized high-class experiences to guests, students, faculty, staff, and other groups. * Ensures qualified personnel is hired and trained in all areas of responsibility. Keeps all personnel well informed of department objectives and policies, ensuring that proper image is maintained by all team members relating to grooming and uniform standards. * Monitors the department's financial operations and ensures compliance with accounting controls and procedures. * Oversees recruitment, hiring, orientation, training and supervision of department staff. Oversee performance evaluation process, ensuring consistent use of all applicable policies and procedures. Counsel, discipline and/or terminate employees as required. * Collaborates with the Revenue Analyst to ensure effective selling strategies, overselling strategies, optimized market mix, and use of distribution channels to maximize hotel revenue. * Plan, develop, and manage financial and operational budgets for the front office department. Approve/disapprove section expenditures. * Collaborates with Auxiliary Services IT to ensure hotel systems, including but not limited to Opera Cloud, Guestware, Vocera, and POS' are fully functional and efficient. * Champions the hotel's sustainability initiatives and oversees the recertification process. * Maintains the hotels' Business Continuity Plan, ensuring we anticipate, address, and mitigate the effects of various business interruptions. * Participates in Auxiliary Services Compliance Committee Meetings to identify and correct potential hotel risks in compliance with all legal and regulatory requirements. * Participates in the Manager on Duty program, Quality Performance Reviews, and the Emergency Response Team. * Maintains up to date with all University and departmental policies and procedures and with all applicable local, state and federal laws and regulations. * Develops and implements security related procedures, recognition of duress signals and key controls. Coordinate security activities with Allied and University Public Safety Department. * Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor. * Directly or indirectly supervises all staff assigned to section, through subordinate managers and supervisors. Monitors staffing needs based on goals and objectives of section. Performs department manager's function in department manager's absence as needed. Determines and/or recommends section salary administration including raises, promotions and reclassifications. Approves/disapproves all work guidance actions within section. * Performs other duties as assigned. The University reserves the right to add or modify responsibilities at any time. No set schedule. May be required to work weekends, evenings and/or holidays. Must have full availability to support the needs of the business. The Qualifiers: * Minimum education: Bachelor's degree. Combined experience/education as substitute for minimum education. * Minimum experience: Five years experience. Combined experience/education as substitute for minimum work experience. * Minimum field of expertise: Management level experience in a university Auxiliary Services section. What We Prefer: * Master's degree. * USC Auxiliary Services management level experience. * Strong written, verbal, communication, and conflict resolution skills. * Excellent interpersonal skills and ability to build rapport with employees of all levels. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, community, well-being, open communication, and accountability. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit ****************************************** This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The annual salary range for this position is $95,000 - $110,000. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. Minimum education: Bachelor's degree. Combined experience/education as substitute for minimum education. Minimum experience: Five years experience. Combined experience/education as substitute for minimum work experience. Minimum field of expertise: Management level experience in a university Auxiliary Services section. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. * Notice of Non-discrimination * Employment Equity * Read USC's Clery Act Annual Security Report * USC is a smoke-free environment * Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $95k-110k yearly Auto-Apply 7d ago
  • Front Office Supervisor- Peds and OB Practice (Torrance)

    University of California System 4.6company rating

    Torrance, CA jobs

    General Information Press space or enter keys to toggle section visibility Onsite or Remote Fully On-Site Work Schedule Monday - Friday 9am-6pm Posted Date 10/28/2025 Salary Range: $31.51 - 62.64 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 25248 Primary Duties and Responsibilities Press space or enter keys to toggle section visibility In this role, you will serve as a Team Leader for the assigned clinics. You will coordinate the activities of all staff supporting the area and interact with faculty and residents to maximixe patient care, resident education and patient satisfaction. In addition, you will perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic., from registration to discharge. You will also serve as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Salary Range: $31.51-$62.64 Job Qualifications Press space or enter keys to toggle section visibility Required: * Ability to communicate professionally and effectively with physicians and staff in a high volume setting * Excellent organizational skills and ability to prioritize assignments * Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules * Excellent interpersonal and communication skills to coordinate mulitple appointments with staff from many clinical services at the UCLA Medical Center. Preferred: * Skill in using a PC with associated programs including Word, Excel, and Email * Skill in demonstrating work experience with a database computer program * Knowledge in major medical insurance plans and types of coverage provided * Knowledge of medical terminology
    $43k-51k yearly est. 26d ago
  • Community & Guest Services Manager

    American Alpine Club 3.4company rating

    Gardiner, NY jobs

    Sam Pryor Shawangunk Campground Community & Guest Services Manager Compensation: $21 - $25 / hour, based on experience Duration: April - November (Full-Time Seasonal, 40 hours weekly) FLSA Code: Non-Exempt Organization Size: 20 - 35 people Facility Size: 3 people Reports To: Lodging Director Benefits: Wellness Benefit, Healthcare Stipend, PTO & Sick Time, Return Bonus, Pro Deals, AAC Membership, Free Housing The AAC has one opening for the Community & Guest Services Manager position at the Sam Pryor Shawangunk Gateway Campground for the 2026 season. This position is full-time, seasonal, from Mid-April through Mid-November of each year. Guest Services & Public Relations: Check-in guests and collect fees Provide campground information to guests Promote and sell merchandise Monitor the campground email daily for timely communication Assist in local storytelling initiative to amplify voices on the national level Facilitate new and existing community programming events by engaging with the local community, submitting requests to the Lodging Director where appropriate. Maintenance and Housekeeping Monitor the plumbing systems and electrical systems, reporting any issues to the Facility & Grounds Manager Monitor for animal and pest control, reporting any issues to the Facility & Grounds Manager Clean the shower-house and pavilion regularly. Assist in the maintenance of the grounds and general landscaping where appropriate Keep the campground free of trash and other debris Ability to execute minor repairs and use simple power tools Maintain good condition of staff housing Management Promote a positive working environment for all campground staff. Maintain a positive working relationship with all Mohonk Preserve staff Collaborate with the Facility & Grounds Manager to successfully operate the campground. Manage Campground Assistant to ensure daily tasks are completed. Have familiarity with the agreement between the AAC and the Mohonk Preserve in order to satisfy necessary reporting requirements and responsibilities. Participate in daily accounting, monthly deposits, inventory, expense and reimbursement tracking as required Campground Managers are expected to function in support of and at the direction of the Lodging Director. Qualifications Passion for the mission of the American Alpine Club Are able to communicate effectively among a diversity of lived experiences and identities Are able to represent the AAC in a professional manner at all times Have experience with guest or client services Have an acute attention to detail Are competent with Google Suites Are creative and eager to learn and grow new skills Are at least 21 years of age Preferred: CPR / First Aid / AED Training Environment 70% administrative / guest services - utilizing GSuites, Slack, Zoom, etc. 30% physical How to Apply All who love the AAC mission are encouraged to apply, including people of color, Black, Indigenous, transgender, and non-binary individuals. Apply online. No phone calls please. Cover letters are strongly encouraged. Priority will be given to applicants who apply by Monday February 2, 2026. The AAC is an equal opportunity employer. Your gender, religion, sex life, skin color, first language, and size and ability of your body do not factor into employment decisions here. Neither do your friends in high places. If you love our mission and are good at what you do, come as you are. Priority Hiring The American Alpine Club values the contributions of our seasonal staff and prioritizes rehiring team members who have demonstrated strong performance and remain in good standing. Returning staff in good standing will be given first consideration during the hiring process. Secondary priority will be given to new applicants who submit their application by Monday, February 2, 2026. Applications received after this date will be reviewed as positions remain available. Please note that no applicants will be contacted regarding their status prior to the February 2, 2026 priority deadline. About the Samuel F. Pryor III Shawangunk Gateway Campground In 2006, the Mohonk Preserve, New York State Office of Parks, Recreation, and Historic Preservation, the Palisades Interstate Park Commission, and the American Alpine Club partnered together to create a campground near the popular Shawangunks climbing area. Construction was completed in 2014 by The Palisades Interstate Park Commission, and now The American Alpine Club and The Mohonk Preserve operate and manage 50 campsites and 6 vehicle sites, all within a stone's throw of miles of world-class rock climbing. About the AAC Founded in 1902, the American Alpine Club (AAC) is a 501(c)(3) nonprofit organization committed to providing climbers with resources that advance knowledge, inspiration, and advocacy. Through our rescue benefit and medical expense coverage, climbing and grief grants, campgrounds, and discounts, we are committed to empowering our members. We share knowledge and inspiration through the American Alpine Journal, Accidents in North American Climbing, and preserving climbing history in the AAC Library and Archives. Finally, we advocate for our members and the places we climb by breaking down barriers to climbing and seeking to preserve our climbing landscapes and public lands nationally and locally. At the AAC, we are connected through our passion for climbing. United We Climb.
    $21-25 hourly 13d ago
  • Community & Guest Services Manager

    American Alpine Club 3.4company rating

    Gardiner, NY jobs

    Job DescriptionSalary: $21 - $25 / hour, based on experience Sam Pryor Shawangunk Campground Community & Guest Services Manager Compensation: $21 - $25 / hour, based on experience Duration: April - November (Full-Time Seasonal, 40 hours weekly) FLSA Code: Non-Exempt Organization Size: 20 - 35 people Facility Size: 3 people Reports To: Lodging Director Benefits: Wellness Benefit, Healthcare Stipend, PTO & Sick Time, Return Bonus, Pro Deals, AAC Membership, Free Housing The AAC has one opening for the Community & Guest Services Manager position at the Sam Pryor Shawangunk Gateway Campground for the 2026 season. This position is full-time, seasonal, from Mid-April through Mid-November of each year. Guest Services & Public Relations: Check-in guests and collect fees Provide campground information to guests Promote and sell merchandise Monitor the campground email daily for timely communication Assist in local storytelling initiative to amplify voices on the national level Facilitate new and existing community programming events by engaging with the local community, submitting requests to the Lodging Director where appropriate. Maintenance and Housekeeping Monitor the plumbing systems and electrical systems, reporting any issues to the Facility & Grounds Manager Monitor for animal and pest control, reporting any issues to the Facility & Grounds Manager Clean the shower-house and pavilion regularly. Assist in the maintenance of the grounds and general landscaping where appropriate Keep the campground free of trash and other debris Ability to execute minor repairs and use simple power tools Maintain good condition of staff housing Management Promote a positive working environment for all campground staff. Maintain a positive working relationship with all Mohonk Preserve staff Collaborate with the Facility & Grounds Manager to successfully operate the campground. Manage Campground Assistant to ensure daily tasks are completed. Have familiarity with the agreement between the AAC and the Mohonk Preserve in order to satisfy necessary reporting requirements and responsibilities. Participate in daily accounting, monthly deposits, inventory, expense and reimbursement tracking as required Campground Managers are expected to function in support of and at the direction of the Lodging Director. Qualifications Passion for the mission of the American Alpine Club Are able to communicate effectively among a diversity of lived experiences and identities Are able to represent the AAC in a professional manner at all times Have experience with guest or client services Have an acute attention to detail Are competent with Google Suites Are creative and eager to learn and grow new skills Are at least 21 years of age Preferred: CPR / First Aid / AED Training Environment 70% administrative / guest services utilizing GSuites, Slack, Zoom, etc. 30% physical How to Apply All who love the AAC mission are encouraged to apply, including people of color, Black, Indigenous, transgender, and non-binary individuals. Apply online. No phone calls please. Cover letters are strongly encouraged. Priority will be given to applicants who apply by Monday February 2, 2026. The AAC is an equal opportunity employer. Your gender, religion, sex life, skin color, first language, and size and ability of your body do not factor into employment decisions here. Neither do your friends in high places. If you love our mission and are good at what you do, come as you are. Priority Hiring The American Alpine Club values the contributions of our seasonal staff and prioritizes rehiring team members who have demonstrated strong performance and remain in good standing. Returning staff in good standing will be given first consideration during the hiring process. Secondary priority will be given to new applicants who submit their application by Monday, February 2, 2026. Applications received after this date will be reviewed as positions remain available. Please note that no applicants will be contacted regarding their status prior to the February 2, 2026 priority deadline. About the Samuel F. Pryor III Shawangunk Gateway Campground In 2006, the Mohonk Preserve, New York State Office of Parks, Recreation, and Historic Preservation, the Palisades Interstate Park Commission, and the American Alpine Club partnered together to create a campground near the popular Shawangunks climbing area. Construction was completed in 2014 by The Palisades Interstate Park Commission, and now The American Alpine Club and The Mohonk Preserve operate and manage 50 campsites and 6 vehicle sites, all within a stone's throw of miles of world-class rock climbing. About the AAC Founded in 1902, the American Alpine Club (AAC) is a 501(c)(3) nonprofit organization committed to providing climbers with resources that advance knowledge, inspiration, and advocacy. Through our rescue benefit and medical expense coverage, climbing and grief grants, campgrounds, and discounts, we are committed to empowering our members. We share knowledge and inspiration through the American Alpine Journal, Accidents in North American Climbing, and preserving climbing history in the AAC Library and Archives. Finally, we advocate for our members and the places we climb by breaking down barriers to climbing and seeking to preserve our climbing landscapes and public lands nationally and locally. At the AAC, we are connected through our passion for climbing. United We Climb.
    $21-25 hourly 14d ago
  • Quantitative and Behavioral Sciences Hub Office Manager

    California State University System 4.2company rating

    California jobs

    Please Note: Review of applications will begin on January 5, 2026. This position provides administrative support to the Quantitative and Behavioral Sciences (QBS) Hub, which includes the Departments of Mathematics, Psychology, and Statistics & Data Science. It has significant autonomy in decision making regarding resolving common problems. This position is responsible for complying with regulations, policies, and procedures relating to the function of the QBS Hub. This position is responsible for maintaining departmental records and interacting with offices and departments across the campus. Much of the work is confidential requiring specialized knowledge & training. Some work is of a project nature. Particular emphasis is placed on duties concerning the course schedule, student services, and special events and projects. This position assists with applications to the graduate programs. The position is responsible for having a thorough knowledge of Departments, College, and University policies/procedures/regulations/deadlines, as well as State/Federal regulations. Responsibilities Office Management * Assists with questions from students, faculty, staff, and visitors in person and by phone and email. * Provides first-level new faculty orientation (related to Department and University administrative operations) and other faculty support (e.g. problem solving). * Gathers data and prepares reports. * Determines student assistant eligibility to work, coordinates assignments, provides orientation, and completes SEAFs and payroll. * Tracks property. * Makes department purchases, maintains University issued Procurement card and completes monthly ProCard report per guidelines, with Analyst/Chair approval. * Assists with travel reimbursement and arranging student travel. * Manages department websites, including updating office hours, personnel lists, and program flyers and publications. Academic Support * Creates and manages class schedules. * Manages adds/drops and other enrollment issues. * Assists students with registration and other problems. * Supports chair, faculty, and other instructional staff. * Communicates with prospective graduate students throughout the application and admission process. * Edits curriculum materials (e.g. New Course Requests, course revisions and modifications, revising programs), works with Chairs on contacting alumni concerning input on program/curriculum revision. * Receives and maintains records of Capstone memos. * Attends meetings and training sessions as needed. Special Projects and Events * Assists with and participates in special events and projects. * Provides and coordinates support for faculty searches and external visits with other administrative staff. * Receives and maintains records of Capstone memos. * Maintains student/alumni/faculty database and serves as alumni connection. * Coordinates with College and University Scholarship Coordinators in the management of department scholarships. * Develops rapport and appropriate communication with donors of scholarships. Minimum Qualifications * A fully functional knowledge of and skill in standard office procedures and practices. * An ability to understand and operate in a variety of organizational structures. * Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing. * Knowledge of business mathematics beyond basic arithmetic. * Ability to use and quickly learn new office support technology systems and software packages. * These minimum qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications * Strong communication, organizational, and multi-tasking skills. * Ability to interact with a wide variety of people. * Computer skills, including Microsoft Office, internet browsers, and email. * Experience in a busy environment, completing tasks in the face of regular interruptions. Preferred Skills and Knowledge * Bachelor's degree. * Experience in an office manager position is preferred. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Dec 19 2025 Pacific Standard Time Applications close:
    $53k-68k yearly est. 25d ago
  • Office Manager I - Office of Medical Student Education

    Washington University In St. Louis 4.2company rating

    Washington jobs

    Scheduled Hours40This position provides comprehensive administrative and operational support for the Office of Medical Student Education at WashU's School of Medicine. Serving as the front-facing presence of the unit, this role creates a welcoming environment while ensuring efficient office operations and seamless workflows. The position supports curriculum governance committees, manages schedules and meetings, maintains records and compliance documentation, and serves as a primary point of contact for internal and external stakeholders. The Office Manager oversees office procedures, facilities, communications, financial processing, and vendor coordination, working closely with unit leadership and the OE business office. Strong organizational skills, attention to detail, and professionalism are essential to supporting the effective delivery and oversight of the medical curriculum.Job Description Primary Duties & Responsibilities: Administrative Support: Front face of the suite to greet and direct visitors as needed, triage questions, create a welcoming and inviting atmosphere. Oversee office procedures, policies, and processes to ensure efficiency and create seamless workflows. Meticulous organization and attention to detail. Manage schedules and appointments for Deans and unit administrative projects. Organize and maintain files, records, distribution lists, contact lists, and assists with review of unit websites and Bulletin content. Primary support for curriculum governance committees including maintaining agenda items, creation of a year-long calendar, scheduling monthly meetings, maintaining curriculum rosters, maintaining current bylaws, receipt and collation of materials, quorum tracking, running the Zoom meetings and voting polls, meticulous organization of materials and meeting minutes. Point person for compliance related student activities inclusive of but not limited to policy attestations, basic life support certification, and SAFE module completion. Facility Management: Ensure the office environment is safe, clean, and well-maintained. Coordinate office transitions as needed. Manage office supplies and inventory. Communication: Act as the primary point of contact for internal and external communications for the unit. Communicate with potential hires and schedule recruitment interviews. Manage correspondence, mail, and deliveries. Organize and coordinate meetings, events and travel. Financial Duties: Process invoices and expense reports. Maintain financial records and organization of event planning regarding budget in concurrence with the OE business office. Vendor Management: File contracts with suppliers and service providers. Ensure timely delivery and organization of office supplies and services. Working Conditions: Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Supervisory (2 Years) Skills: Accounting Processes Driver's License: A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications Education: Bachelor's degree Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: Office (5 Years) Skills: Analytical Processes, Arithmetic, Customer Interactions, Effective Written Communication, Interact with All Levels of Management, Mathematical Calculations, Microsoft Office, Multitasking, Oral Communications, Sound Judgment, Time ManagementGradeG08-HSalary Range$21.17 - $32.85 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
    $21.2-32.9 hourly Auto-Apply 18d ago
  • Dental Office Manager

    Seguin 4.1company rating

    Seguin, TX jobs

    Job Title: Dental Office Manager Company: Premier Dental Centers Hourly Rate: $25-28.00/hr. plus monthly bonus incentives. Ready to Lead with Heart and Hustle? Join Our San Antonio Dental Team! Are you a motivated, results-driven leader with a passion for service and smiles? We're looking for a rockstar Dental Office Manager to join our dynamic Seguin General Dentistry practice full-time (Monday-Friday)! In this key role, you'll be the go-to leader for both our team and our patients-creating a positive, high-performing environment where exceptional care and operational excellence are seamlessly integrated. If you thrive on building strong relationships, love leading teams to success, and have a knack for keeping things running smoothly behind the scenes, we want to meet you! Bring your experience, energy, and leadership skills-and let's achieve great things together! Role Overview: The Dental Office Manager will be responsible for creating and maintaining a profitable and efficient office environment. This includes overseeing day-to-day operations, developing staff, ensuring exceptional patient care, and driving business growth and expansion. The ideal candidate will embody the company's core values and lead by example to foster a positive, high-performance workplace. Essential Functions Core Responsibilities: Customer Experience Leadership: Deliver exceptional customer service, ensuring a "wow-level" patient experience at every touchpoint. Build rapport with patients to facilitate comprehensive dental care acceptance. Present treatment plans and financing options, ensuring patients understand their options and costs. Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations. Resolve patient concerns effectively and ensure consistent, high-quality care. Financial & Operational Management: Develop and manage the office's annual budget to ensure profitability. Monitor and report on key performance metrics, providing insights to the management team. Ensure adherence to cash management, accounting protocols, and other financial procedures. Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories. Staff Management & Development: Lead, train, and develop office staff to meet company standards. Conduct semi-annual performance reviews and provide ongoing training and professional development. Foster a positive office culture that promotes teamwork, accountability, and a great place to work. Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles. Growth & Expansion Leadership: Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations. Support recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively. Qualifications Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting. Strong leadership, communication, and organizational skills. Ability to manage budgets, analyze financial reports, and track key performance metrics. Proficiency in office management software, including practice management systems, Excel, and Word. Ability to handle patient concerns and inquiries professionally and efficiently. Knowledge of dental office procedures and the ability to understand and apply financial and legal documents. Work Environment This role is based in a professional office environment, utilizing standard office equipment such as computers, phones, and photocopiers. Physical Demands The position may require occasional lifting of office supplies up to 20 pounds. Must be able to stand, walk, and perform tasks that require manual dexterity throughout the workday. Education and Experience A college degree in business or a related field is preferred, along with at least one year of business or managerial experience. An equivalent combination of education, training, and experience will be considered. Additional Eligibility Qualifications This job description is not intended to be exhaustive. The duties and responsibilities outlined may evolve as needed to meet the needs of the organization. If you are a motivated and experienced office manager with a passion for providing excellent patient care and driving operational success, we encourage you to apply. Other Duties As assigned by your Regional Manager, VP of Operations, and or COO. Pay Range USD $24.06 - USD $30.00 /Hr.
    $25-28 hourly Auto-Apply 16d ago
  • Manager of Continuing Medical Education (CME) Program, Office of Faculty Affairs, Kirk Kerkorian School of Medicine [R0149032]

    University of Nevada Las Vegas 4.6company rating

    Washington jobs

    The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or ***************** Job Description The University of Nevada, Las Vegas invites applications for Manager of Continuing Medical Education (CME) Program, Office of Faculty Affairs, Kirk Kerkorian School of Medicine [R0149032] ROLE of the POSITION The Manager of Continuing Medical Education (CME) Program position exercises autonomous, critical thinking and judgment for planning, developing, and administering CME activities on behalf of the Kirk Kerkorian School of Medicine. This position ensures all CME activities comply with accreditation requirements, standards/regulations, policies and procedures. Compliance oversight includes review of learning objectives, gap analysis, commercial bias absence, conflicts of interests, and activity effectiveness. The Manager of Continuing Medical Education (CME) Program position is fiscally responsible for developing, managing, and reconciling budgets in accordance with organizational policies and procedures. Successful management of the duties of this position require excellent communication skills with the CME program, faculty and clients. MINIMUM QUALIFICATIONS This position requires a Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and a minimum of two (2) years experience in program/project management or commensurate additional experience. Credentials must be obtained prior to the employment start date. PREFERRED QUALIFICATIONS Four (4) years program/project management that includes continuing medical education experience. COMMITMENT to DIVERSITY and CAMPUS VALUES A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY Salary competitive with those at similarly situated institutions - contingent upon funding. BENEFITS OF WORKING AT UNLV Competitive total rewards package including: Paid time off, sick leave, and holidays Excellent health insurance including medical, dental and vision Comprehensive retirement plans and voluntary benefits programs No state income tax Tuition discounts at Nevada System of Higher Education (NSHE) schools Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS Employee recognition and appreciation programs UNLV athletics ticket discounts Statewide employee purchase program discounts RebelCard discounts on and off campus Wellness programming for all UNLV faculty and staff at no cost Opportunity for career advancements to leadership roles Connect with colleagues with shared interests Personal and professional development opportunities A comprehensive onboarding program, Rebels: Onboard Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage. HOW TO APPLY Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to Dr. Elissa Palmer, Search Committee Chair. Although this position will remain open until filled, review of candidates' materials will begin on October 16, 2025. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support. For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or *****************. SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Browse Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, R0149032 in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us on line at: ******************* EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both. Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Administrative Faculty Yes Full-Time Equivalent 100.0% Required Attachment(s) Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Posting Close Date 05/31/2026 Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.
    $47k-57k yearly est. Auto-Apply 60d+ ago
  • Supervisor, Undocumented and International Support Services

    Sierra College 3.9company rating

    Rocklin, CA jobs

    Sierra College has committed to foundationally re-engineer its programs and services using Guided Pathways to increase student achievement, ensure student equity, and effect timely goal completion. Under administrative direction of the Program Manager, Student Engagement or assigned administrator, the Supervisor of Undocumented and International Support Services serves as a member of the District's management team to provide leadership, facilitate and deliver student engagement and support services, and to coordinate and perform related work as required. The Supervisor of Undocumented and International Support Services performs a full range of administrative, programmatic, and technical duties and services in support of international, undocumented, and immigration-impacted students who are interested in or are attending Sierra College. The Supervisor oversees and coordinates assigned functions, activities, and services of the Undocumented Student Center, as well as participates in the daily activities of providing international, undocumented, and immigration-impacted students with specialized information, assistance, support, connections, referrals, and training. The Supervisor also partners with campus stakeholders and community organizations to: provide resources and deliver services for undocumented and immigration-impacted students; effect a student-centered support ecosystem; maximize international, undocumented, and immigration-impacted students' access to all available support services; and, promote student equity, success, retention, and completion by removing structural and systemic barriers to degree and credential attainment. The Supervisor effectively engages in partnership development, grant management, and reporting duties in support of the Undocumented Student Center and international students, and the position requires maintaining currency regarding topical issues, emerging strategies, best practices, legislation, and local, state, and federal policies related to international, undocumented, and immigration-impacted students. As part of a comprehensive Student Services team, the Supervisor also coordinates student engagement or basic needs events, performs related services, and provides oversight for center operations, as needed. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students, and values the rich diverse backgrounds that make up the campus community. The Supervisor Undocumented and International Support Services must demonstrate a profound understanding of successfully supporting individuals with varying and diverse backgrounds, including persons with disabilities, various gender identities and sexual orientations, individuals from historically underrepresented communities, and other groups. The Supervisor of Undocumented and International Support Services will effectively ensure the District develops and provides strategies for undocumented and immigration-impacted student success, as well as proactive, student-centered practices and policies committed to eliminating equity gaps. Need Help With Your Online Account? * Use the online Help Guide or contact the NEOED Applicants Support Line at ************ if you need assistance with your online applicant account. * Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. If you have any questions about this position, please contact the Human Resources Department at ********************. Examples Of Functions and Tasks REPRESENTATIVE FUNCTIONS: * Coordinates and provides key resources, essential activities, proactive support, and holistic services associated with the entire student journey for international, undocumented, and immigration-impacted students (including students from mixed status families). * Assists prospective undocumented students and students from mixed status families through the entire onboarding experience, whether in person or virtually, including the completion of admissions/financial aid applications, the navigation of campus technology platforms, and enrollment processes. * Collaborates with Admissions and Records and other Student Services areas to assist with the onboarding and continued enrollment and support of international students. * Manages and facilitates all aspects and daily operations of the Undocumented Student Center; develops, coordinates, and delivers a broad range of culturally-inclusive workshops, programs, and academic and support services specifically designed for undocumented students, students from mixed status families, and international students. * Develops, implements, supervises and performs the daily functions and programming activities of a "one-stop" Undocumented Student Center; establishes, maintains, and further develops local and regional partnerships with community agencies, especially to improve and offer service delivery; responds to crisis situations related to immigration or customs enforcement in a trauma-informed manner; develops and implements culturally-inclusive communication protocols, services, and programs that support the success of international, undocumented, and immigration-impacted students. * Builds and supports a trauma-informed and culture of care in service and support of undocumented students, students from mixed status families, and international students. * Develops, coordinates, and delivers UndocuAlly trainings, professional development activities, and related workshops for District employees, student ambassadors, and external partners to work with undocumented students, students from mixed status families, and international students in a culturally-inclusive manner. * Coordinates legal advice and support services for undocumented and immigration-impacted students, especially in regard to changes in state and federal level laws and policies. * Coordinates and procures trauma and culturally informed mental health and basic needs support services for undocumented students and students from mixed status families, including through partnerships on campus or through external agencies. * Collaborates and coordinates with student services departments, including Financial Aid, Admissions and Records, Special Populations programs, Basic Needs, Outreach, Student Engagement, Career and Transfer Connections, the Library and Learning Resource Center, and the Success Center to best serve and meet the needs of undocumented students, students from mixed status families, and international students. * Maintains clear, consistent, and effective coordination and communication, as well as cohesive and substantial partnerships, with district faculty, staff, students, and external organizations to successfully coordinate activities and programs, improve services, resolve issues, and exchange information; advises, provides guidance, and prepares and delivers presentations on issues pertaining to undocumented and immigration-impacted students. * Collaborates and coordinates with the campus career center and regional partners to develop on-campus paid internships, peer to peer mentor programming, on-campus employment, stipends for AB540, DACA, and other undocumented students connected to their career interests. * Provides proactive, personalized support to undocumented and immigration-impacted students by connecting and meeting with them and their families on a regular basis at all District locations (Rocklin, Roseville, Nevada County and Tahoe-Truckee), as well as off-campus as needed. * Creates, authors, and develops culturally-inclusive and multi-lingual outreach and recruitment communications in print, electronic, web and social media formats; maintains a virtual presence and online services for international, undocumented, and immigration-impacted students; develops and provides comprehensive recruitment strategies and services, especially in partnership with external educational and nonprofit organizations, for international, undocumented, and immigration-impacted students. * Provides comprehensive, in-depth program information through individual meetings, group information sessions, admissions workshops, and panel discussions to diverse populations; maintains an equity-minded and intersectional focus, responsiveness, and sensitivity towards disproportionately impacted communities. * Maintains a current understanding of local, state, and federal policies, laws and regulations regarding serving and supporting undocumented students, students from mixed status families, and international students; provides technical and content expertise, information and assistance to the assigned administrative supervisor and leadership; assists in the formulation and development of district policies, procedures, and programming. * In consultation with assigned administrative supervisor, manages administrative, compliance, development, and reporting aspects of assigned budgets, grants and subgrants, including procurement and contracting processes; analyzes and reviews assigned budgetary and financial data; authorizes expenditures in accordance with established limitations and institutional timelines. * Plans, facilitates, and coordinates large events, including relevant conferences, educational summits, and outreach activities with K-12 districts and other on campus and external partners. * Participates in the development and implementation of equity-informed goals, objectives, policies, and priorities for the Undocumented Student Center; develops and standardizes procedures and methods to improve and continuously monitor and assess the effectiveness of the center; identifies opportunities for improvement and makes recommendations to assigned administrative supervisor; initiates, oversees, and directs the collection of student data to measure and evaluate student success of international, undocumented, and immigration-impacted students; prepares and maintains assigned narrative, financial, and statistical reports. * Develops, implements, and maintains systems to ensure compliance with program eligibility standards. * Establishes partnerships and maintains relationships with school district officials, community leaders, various organizations, and public agencies to encourage participation, coordinate campus projects with assigned center activities, and improve service delivery. * Trains, supervises, and evaluates the performance of assigned staff or student workers; interviews and selects employees and student workers utilizing an equity-minded lens. * Establishes and maintains confidential and sensitive records (including student records); maintains complex, interrelated filing systems; and ensures confidentiality of information. * Develops yearly calendar of collaborative events, workshops, and other schedules related to assigned activities and services; reviews, updates, and informs others of essential timelines; coordinates, facilitates, and delivers assigned activities; ensures the timely completion of work in accordance with established policies, procedures, and standards. * As part of the Student Engagement team, as well as a partner of the Basic Needs Program, collaborates, assists, facilitates, or provides oversight in the development and delivery of student engagement or basic needs events, services, or center operations, as needed. * Performs other duties and responsibilities as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: The following describes the education, experience, knowledge, skills, and abilities required to enter the job and successfully perform the assigned duties. Education and Experience Guidelines Experience: At least one year of experience working in a social service environment, a community service organization, a community college or educational institution, or related position. Education: A Bachelor's degree from an accredited university, preferably in social work, sociology, education, or other related field, and License or Certificate:Valid California driver's license and a safe driving record to drive a District or personal vehicle. Knowledge of: * Pertinent federal, state, and local laws, codes, policies and regulations related to international, undocumented, and immigration-impacted students. * Current best practices and trends for providing undocumented student support services, including equity-focused, trauma-informed, and culturally-responsive practices, in a community college or similar setting. * Strategies, processes, and practices in case management techniques in higher education, especially in facilitating equity-minded services, support of basic needs, and financial aid. * Role of higher education, and specifically community colleges, in supporting marginalized populations. * Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, various sexual orientations, individuals from historically underrepresented communities and other groups. * Personnel management practices and techniques of supervision and staff evaluation. * Current higher education equity-based retention and success trends. * Database management, student information systems, statistical data interpretation, and the application of information technology to student success. * Collaborative problem solving and conflict resolution techniques. * Accounting and budgeting methods, audit procedures, statistics, and data interpretation. * Management and leadership concepts and practices, including change management, organizational and motivational techniques. * Employment processes, collective bargaining processes, data collection, and report writing. * Safety practices. Ability to: * Coordinate, oversee, and facilitate the daily operations and activities of the Undocumented Student Center. * Envision, develop and maintain short and long-term strategic plans for increasing access and success of international, undocumented, and immigration-impacted students. * Work directly with international, undocumented, and immigration-impacted students to support their unique needs and educational journey. * Perform a specialized, technical, and complex programmatic and administrative duties that require independent judgment and personal initiative. * Understand the organization and operation of the District, the Undocumented Student Center, and outside agencies as necessary to assume assigned responsibilities. * Apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all students. * Learn department and program objectives and goals. * Understand, interpret, apply, explain, and ensure compliance with administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. * Use technical concepts and basic program management tools and techniques to coordinate the Undocumented Student Center and solve complex problems in creative and effective ways. * Develop recommendations for problematic areas and implement and monitor changes. * Participate in the development and administration of policies and procedures. * Provide specialized assistance, training, and information to students, faculty, administrators, staff, and the public concerning international, undocumented, and immigration-impacted students; * Coordinate and conduct workshops, seminars, special events, class presentations, orientations, and tours in a culturally-inclusive manner. * Determine best connection, referral and support plan for students. * Establish and maintain partnerships with local and regional businesses and community organizations. * Participate in the preparation and administration of assigned budgets. * Exercise skills that emphasize collaboration, consensus building, conflict resolution, and problem solving. * Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. * Research, compile, analyze, and interpret data and information. * Compose and prepare correspondence and written materials related to assigned activities. * Prepare a variety of clear and concise administrative and financial records. * Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. * Work within the policies, functions, and requirements of area of assignment. * Train and provide work guidance to others. * Plan, organize, and assign work to meet schedules and changing deadlines. * Adapt to changing technologies and learn functionality of new equipment and systems. * Operate office equipment including computers and supporting word processing, spreadsheet and database applications. * Work confidentially with discretion. * Work independently and effectively in the absence of supervision. * Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. * Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, ability status, sexual orientation, and cultural populations of community college students. * Communicate effectively orally and in writing to meet the needs of the supported programs. * Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT:The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment:Work is performed primarily in a standard office setting and requires occasional travel to local high school districts and campuses. Physical:Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? * One of Aspen Institute's Top 150 Community Colleges in the nation * The Accrediting Commission recognized Sierra "for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission." This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. * Public Employee's Retirement System (PERS) * 18 paid holidays (including extended time off during the winter break) * 22 accrued paid vacation days per year * Competitive benefits package * Currently during summers, some employee groups participate in 4x10 schedules * Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College's commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College's students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? * Use the online Help Guide or contact the NEOED Applicants Support Line at ************ if you need assistance with your online applicant account. * Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. If you have any questions about this position, please contact the Human Resources Department at ********************. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants. Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Key Information Regarding Our Hiring Process Hiring Subject to Board of Trustees Approval Please note that all new hires require approval from our Board of Trustees during one of their public meetings. Official hire dates will follow this approval. More information about the Board of Trustees and their meetings can be found at **************************************************************** H1B1 Visa Sponsorship Not Available At this time, we do not offer H1B1 visa sponsorship for new employees. Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. * Sierra Community College District currently operates campuses in Rocklin, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO/TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at ************** or via email at ***********************. Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at **************. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English ************** Spanish ************** Voice to TTY/VCO/HCO English ************** Spanish ************** From or to Speech-to- Speech English & Spanish **************
    $45k-59k yearly est. Easy Apply 28d ago
  • Manager of Guest Services

    Dallas Museum of Art 4.3company rating

    Dallas, TX jobs

    Requirements Key Qualifications: Minimum 2 years managing customer service team required Spanish language ability preferred Ability to work flexible hours including evenings and weekends Excellent written and verbal communication skills Strong organizational skills Ability to multi-task in high stress situations Ability to be flexible and adaptable, and have a good sense of judgement during ambiguous situations Strong attention to detail Warm, professional, outgoing attitude when dealing with the public Calm and patient demeanor when handling difficult interactions Ability to frequently stand or walk for periods of up to 4 hours Working knowledge to create Surveys in Microsoft/Google Manage gift certificates/in-kind donation requests Represent Guest Services, when required, in staff meetings Represent Guest Services, when needed, at Experience Committee meetings Review Guest Services content in externally facing documents Matrix building in ETIX Working knowledge of ticket building/bundle making Education, Experience, and Certifications: Bachelor's Degree is preferred Minimum 3 years managing/supervising customer service team/s required Minimum 2 years of event ticketing database experience required Ability to use Microsoft Office Suite, including Excel is required Raiser's Edge database and ETIX ticketing system experience preferred Report building and extraction in ETIX Our Commitment to Equity and Diversity The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law
    $37k-47k yearly est. 38d ago
  • Manager of Guest Services

    Dallas Museum of Art 4.3company rating

    Dallas, TX jobs

    Reports to: Director of Earned Revenue Department: Experience Classification: Non-Exempt, Full-Time Schedule: M-F, 9am-5pm, 35 hours/week DMA Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive. The DMA will: Place art and our diverse communities at the center around which all activities radiate. Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art. Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity. Scope of Position: Under the direction of the Director of Earned Revenue, the Manager of Guest Services oversees the on-site sales, customer service, relationship management, and ticketing database maintenance support for the Museum. The primary focus of the position is to generate revenues from DMA Members and visitors in-person; provide all Guests with exceptional customer service by addressing and resolving complaints and inquiries; and assist in the delivery of high-quality Guest experiences that drive Museum engagement and visitation. This position will be required to work flexible hours during some evenings, and most weekends to oversee staff. Essential Functions: The Guest Services Manager maintains working knowledge in ETIX, Blackbaud NXT, and other POS systems guiding the team members to ensure proper systems of use and data integrity. This position oversees ticketing strategy for all public ticketed events, including discount codes, and generating system reports. Serves as a communication liaison between Guest Services and other departments, sharing feedback, operational updates, and visitor concerns. Responsible for coordinating with the School Programs department to facilitate group visits, including both self-guided and docent-led tours. Works collaboratively with multidepartment's to support the development of museum events. Collaborating with other leadership teams, the Guest Services Manager supports integrated visitors experience for guests and staff. Assistance on the floor - resolving issues, engaging with guests, and supporting the team. Management & Training: This position is responsible for hiring new staff, providing ongoing training, supervising, and supporting Guest Services staff, ensuring consistent understanding of policies, procedures, and museum activities. The Manager leads the development of Visitor Services policies and procedures, coordinating with other DMA departments to create inter-departmental policies as needed. This includes training and strategy to meet onsite membership sales goals, and coordination on daily museum operations. Guest Services: Oversee the day-to-day operations of Guest Services team Provide exceptional customer service to existing and prospective Members and on-site through face-to-face interactions, as well as occasional phone and email interactions Support membership revenue goals by soliciting Museum guests or former Members for membership, and servicing existing Members for upgrades and renewals Support museum ticket sales by assisting Guests and soliciting Guests for Membership conversions Act as initial point of escalation for Member/Guest problem resolution and use judgement to offer approved incentives when appropriate Document questions, concerns, and requests of members and prospective members for follow-up Assist Director of Earned Revenue with guest services data collection and analysis; and short and long-term planning and strategy Complete opening and closing procedures including completing reports, updating database, updating phone log, and preparing onsite technology for daily use Ensure Guest Services team has the most current information about events and the DMA (promotional scripts, membership scripts, etc.) Accurately complete daily transaction top sheets and ensures correct details are captured, as well as box office reconciliation and reporting Maintain onsite presence during the Museum's hours of operation and work Member related events Assist in the development of customer service standards, protocols, and procedures to support consistently great Guest experience Provide leadership and assist with training of team members Work closely with the Operations and the GA/Security team to ensure smooth operations for Guest experience Oversee specific shared administrative responsibilities as identified by the Director of Earned Revenue to ensure team tasks are completed as required Proactively seek to connect Members and Guests with participatory opportunities within the museum Other guest services duties as assigned Requirements Key Qualifications: Minimum 2 years managing customer service team required Spanish language ability preferred Ability to work flexible hours including evenings and weekends Excellent written and verbal communication skills Strong organizational skills Ability to multi-task in high stress situations Ability to be flexible and adaptable, and have a good sense of judgement during ambiguous situations Strong attention to detail Warm, professional, outgoing attitude when dealing with the public Calm and patient demeanor when handling difficult interactions Ability to frequently stand or walk for periods of up to 4 hours Working knowledge to create Surveys in Microsoft/Google Manage gift certificates/in-kind donation requests Represent Guest Services, when required, in staff meetings Represent Guest Services, when needed, at Experience Committee meetings Review Guest Services content in externally facing documents Matrix building in ETIX Working knowledge of ticket building/bundle making Education, Experience, and Certifications: Bachelor's Degree is preferred Minimum 3 years managing/supervising customer service team/s required Minimum 2 years of event ticketing database experience required Ability to use Microsoft Office Suite, including Excel is required Raiser's Edge database and ETIX ticketing system experience preferred Report building and extraction in ETIX Our Commitment to Equity and Diversity The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law
    $37k-47k yearly est. 36d ago
  • Supervisor, Perioperative Support Services - OP Surgery Center - Full Time 8 Hour Rotating Shifts (Exempt) (Non-Union)

    University of Southern California 4.1company rating

    Los Angeles, CA jobs

    As an integral part of the Endoscopic Services offered by the hospital, the Perioperative Support Services Supervisor supports and supervises Media Specialists, Equipment technicians and coordinates the performance of all media assisted endoscopic related procedures and manages all equipment in the perioperative areas. The Perioperative Support Services Supervisor additionally trains media specialists, equipment technicians and externs in the performance of these procedures. Provides input into budgetary needs, evaluating and managing all perioperative equipment, employee performance, and ensuring the general effectiveness of media related endoscopic services. Will report directly to Assistant Director of Perioperative Support Services. Essential Duties: The Perioperative Support Services Supervisor is responsible for teaching members of the Media Specialist team principles of video equipment and its use during surgical procedures. Demonstrates current knowledge of video equipment associated with surgical procedures and applies that knowledge in the preparation for its use. Provide media support to all surgical procedures requiring video support. Supervises the Media Specialists and equipment technician team for adherence to the use of video equipment and video streaming in the operating room. Supervises the Media Specialist Staff and equipment technicians and makes daily assignments. Supervises the Media Specialists and equipment technicians for appropriate operation associated video equipment and all related surgical equipment within the department located in the operating room for all surgical sites. Supervises the Media Specialist in the proper set-up of the associate video equipment used for each surgical procedure. Supervises the Media Specialists to einsure they complete any video documentation of surgical procedures in the operating room. Follows policies, Title 22 and The Joint Commission Standards. Provides for orientation, training and continuing education of Media Specialist staff and equipment technicians to provides a general education to all RN an STs in the use of video equipment used in the operating room. Collaborates with OR scheduling office with scheduling procedures requiring video equipment and all other surgical related equipment needed for procedures. Proactively reviews schedule in advance to avoid possible resource conflicts. Coordinates video equipment usage within operating room and in coordination the OR Supervisor. Assists in resolving conflicts with video equipment and surgical equipment issues. Proactively ensures adequate arrangement of equipment when loaner equipment is necessary. Assists in updating preference cards requiring video equipment to prevent conflicts through Cerner/Surginet system. Displays leadership abilities and sound clinical skills in promoting the professional growth and retention of Media personnel. Displays understanding of governing regulations, such as hospital policies, Title 22 and The Joint Commission Standards. Holds a Media personnel meeting at least once a month with an agenda and sign in sheet. Keeps Media staff and equipment technicians up to date on current issues related to their specialty. Assists with annual budget related to media staffing and equipment technicians, supplies and capital requirements. Makes recommendations that enhance resources utilization within the department. Act as liaison between nursing, anesthesia, operating room technicians, surgeons and all other ancillary services regarding any media related issues. Assign staff to maintain supplies and equipment on a continuous basis. This is inclusive of any at par levels, organized, cleaned and outdates disposed of. Oversee staff to be sure surgical suites are organized and prepared daily related to their specialty. Monitor to be sure equipment/supplies are removed and returned to appropriate location when procedure is completed. Participates actively in PI activities. Performs other duties as assigned. Required Qualifications: Req High school or equivalent Req 6 months Experience and knowledge in the field of media services, endoscopic and visual equipment including set up and broad knowledge sterile processing background. Req 2 - 3 years Experience working in surgery field and with surgical equipment, including educational background on all surgical positioning devices, tables and machines in the perioperative space. Req Organization/time management skills. Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills. Req Committed to excellence in patient care and customer service. Preferred Qualifications: Pref Associate's degree in related field. Pref 1 year Supervisory and or lead experience. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The annual base salary range for this position is $95,680.00 - $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $50k-69k yearly est. Auto-Apply 60d+ ago

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