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  • Customer Relationship Advocate

    American Board of Internal Medicine 4.3company rating

    Philadelphia, PA jobs

    The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs. Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following: Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy. Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries. Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools. Ensure appropriate and timely follow up to customers when additional information is requested by them. Process requests for customer-initiated transactions to complete MOC requirements. Manage outstanding case management work. Ensure all contacts are documented in the appropriate source application. Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning. Assist with special projects and miscellaneous tasks, as needed. The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable. The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus. This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees. * * * At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians. ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings. We look forward to learning more about your interest in joining our team. EOE
    $35k-42k yearly est. 3d ago
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  • Chief Partnership Officer

    The Global Impact Investing Network 4.0company rating

    New York, NY jobs

    The Role: Reports to: Chief Executive Officer Location: This position will be based in the New York City office with significant remote work flexibility offered through the GIIN's hybrid in-person/remote work model, which is based on a “semester system” of hybrid in-person and remote periods (more detail will be provided) Team: Lead a team of six and supervise four direct reports. Overview: This position is an integral part of the GIIN executive team and plays a central role in fueling the growth and dynamism of the organization. The GIIN has benefited from strong partnerships to achieve its mission and is embarking on a significant expansion of its programmatic portfolio and impact. This role is designed for a collaborative, entrepreneurial leader who is skilled in building partnerships with a diverse set of organizations and individuals who are committed to investing in a more just and sustainable world. Reporting to the CEO, the Chief Partnership Officer (CPO) is responsible for overall strategic direction, leadership, execution, and management of GIIN's fundraising strategies and grants management, with accountability for developing and executing against annual and multi-year revenue targets. The position is a key part of the seven-person executive team and contributes significantly to organizational strategy and external relations. Key Responsibilities: Leadership and Strategy Engage as a member of the GIIN's Executive Team: Contribute to the GIIN's mission evolution, strategy development, organizational planning, and execution. Engage the Board, Executive Team, and broader staff to achieve revenue targets, build upon their existing relationships with major individual and institutional funders, and mobilize their involvement in GIIN fundraising initiatives. Serve as a GIIN spokesperson, present the GIIN's mission, priorities, and areas of work, as well as represent its position on areas of importance in the impact investing industry. Promote the GIIN's values, culture and mission and commitment to human dignity, justice, equality, and respect through mentorship, modeling behavior, and tangible action. Fundraising and Partnership Development Lead the creation and execution of a multi-year strategy and donor engagement plan for increasing revenue, growing the GIIN's donor base, and diversifying revenue sources to support GIIN's financial health and resilience. Lead the development of strategic funding partnerships, including: generating partnership concepts and components; overseeing the development of compelling proposals; aligning budgets, timeline, implementation and collaboration details with donors; collaborating with program teams and the finance department on project design and budget development. Identify and cultivate prospective donors, with an eye towards securing high value strategically aligned grants and partnerships. Develop a comprehensive annual work plan and lead the team in executing against this plan. Grant Management & Donor Relations Ensure impeccable stewardship of grant resources by overseeing rigorous tracking plans, ongoing management and monitoring against grant requirements, and collaborating with program teams. Work closely with the GIIN's Finance team to ensure accurate tracking against grant budgets, provide regular updates to revenue forecasts, and ensure compliance with regulatory, GAAP, or funder obligations. Oversee the production of accurate, timely, high-quality grant reports to funders. Collaborate closely with programmatic teams to support the management of donor relationships, including proactively aligning expectations when organizational or programmatic priorities shift. Ensure transparent communication and maintain trust through adaptive, mission-aligned engagement. Department & Team Management Supervise, lead, and inspire the Development team to achieve objectives and continuously improve the engagement and effectiveness of GIIN's fundraising efforts. Manage the Development department portfolio, personnel, and budget allocation, updating as needed to reflect shifting priorities and available resources. Oversee a professional development plan for each direct report and actively coach and assist direct reports in achieving professional development goals. The Leader: The GIIN seeks an entrepreneurial, collaborative and mission-driven leader who is skilled in building partnerships with a diverse set of organizations and individuals.Among other qualities and experiences, this role requires the following skills and competencies: Leadership and Management Comprehensive management skills and experience, including but not limited to short- and long-term planning, evaluation, directing and motivating staff, financial management, organizational development, and governance. Proven ability to influence and persuade others at all levels within an organization to garner support for the Development goals and achieve alignment across the organization. Strong strategic, conceptual thinker who can drive quickly to a clear and concise synthesis of complex issues and concepts and make thoughtful and clear decisions in the face of ambiguity and complexity Fundraising Proven ability to design and implement fundraising strategies and focus on the big picture, while simultaneously executing the day-to-day details of a fundraising plan. Demonstrated competency in the design of win-win strategic partnerships, with strong ability to discern funders' interests and goals and translate them into compelling opportunities that meet both the funders' and the GIIN's priorities. Excellent written and verbal communication skills; demonstrated ability to navigate challenging conversations, tell compelling stories, oversee proposal development, and communicate complex themes and ideas in an understandable and approachable manner. Relationship Management & Donor Stewardship Proven track record of cultivating and sustaining strong, productive relationships with high-value donors and strategic partners. Demonstrated ability to communicate effectively with individuals and groups across diverse cultures, through polished external communications and speaking skills. Proven ability to guide internal colleagues through a collaborative process and drive towards integration and alignment. Proven ability to motivate, train, coach, and lead a fundraising team, set objectives, goals, benchmarks, and foster an environment of creativity and professional growth. Industry Knowledge A belief in capital deployment as an impactful and effective solution to social and environmental challenges around the world is critical. Substantive understanding of the impact investing market, including its history, current trends, influential players, as well as common frameworks and impact measurement and management tools would be beneficial but not required. Substantive understanding of, and interest in, the world of investing and capital markets, including the roles and interests of different investor types, would be beneficial. Professional Experience: 15+ years of progressively senior leadership roles in complex, high-profile mission-driven organizations. 10+ years of professional experience which includes direct experience in fundraising and a proven track record of securing major donor and institutional grants (general operating and project-based restricted grants) in the six to seven-figure range. Experience with a diverse donor pool. Prior success in stewarding strategic relationships that include high-net-worth individuals, family offices and private foundations is key. Additional experience with private sector donors/corporations and government funders preferred. Experience with CRM or donor-management systems preferred; knowledge of Salesforce is a plus. Commitment to human dignity, justice, equality, and respect. Successful candidates will be committed to continuous learning about human dignity, justice, equality, and respect and how to manifest these principles in the workplace. Education: Bachelor's degree required; Advanced degree preferred. Educational background in Business, Finance, Public Policy, or related field is a plus but is not required. Work Authorization: Candidates must possess valid authorization to work in the United States that does not require employment visa sponsorship Compensation & Benefits: The GIIN is committed to pay equity. Salary range for this role is between $180,000-$205,000, plus up to $20,000 in performance-based incentive compensation. Exact salary will be determined based on experience, with an excellent benefits package. We aim to offer competitive salaries and benefits and are committed to equality, trust, and consistency in compensation. Basing compensation on someone's willingness and ability to negotiate or on their prior salary can lead to unfair outcomes in how people are paid, particularly for individuals experiencing barriers. Therefore, we do not ask for prior pay history from our candidates and our offer-making process is negotiation-free for salaries and benefits.
    $180k-205k yearly 21h ago
  • Exam Production Coordinator

    American Board of Internal Medicine 4.3company rating

    Philadelphia, PA jobs

    ABIM is currently seeking an Exam Production Coordinator to join their Assessment Production team. The Exam Production Coordinator assists with managing work procedures in exam production. In this role, they assist in the development and production of examinations and examination-related material. Reporting to the Manager, Assessment Production Operations, the Exam Production Coordinator has the following primary responsibilities: Assist the Manager, Assessment Production Operations in day-to-day exam production operations: Help train Exam Production Assistants on routine operations, assist in assigning tasks to Exam Production Assistants, and oversee the handling of special projects for department staff. Assist with determining standards and guidelines for exam production procedures and practices. Monitor performance of exam production procedures and evaluate for quality improvement purposes. Plan for projects by helping to anticipate the scope of work and required resources. Maintain the examination production schedule. Organize and perform adjunct secure exam development functions: Convert examinations for computer-based testing (CBT) including all the material related to the exam administration. Final proofing of examination layout/formatting prior to computer delivery. Manage post examination comment and key validation process, including working with the manager to establish guidelines and procedures for secure exam comments. Manage CRM correspondence process: Triage cases assigned to queue. Correspondence with requestors by phone or email. Log and track correspondence. Manage candidate rescore request process (including check processing). Assist with the copyright process for secure examination and Longitudinal Knowledge Assessment (LKA) modules. Oversee and assist in administrative exam development functions. Manage production process for Standard Setting meetings and serve as the department representative/liaison on various project committees from different sections within ABIM. The ideal candidate has an undergraduate degree and a minimum of 3 years' experience in administrative, project coordination, or program support experience in a professional environment. Experience in assessment organization is preferred. The successful incumbent will have excellent communication, organizational, and planning skills, and must be able to both integrate and apply rapidly evolving information to ongoing work. They must also have the ability to work independently with multiple priorities and adapt in a collaborative environment. A detailed oriented person, with a high commitment to maintaining operational excellence in exam production and delivery would thrive in this role. This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees. * * * At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians. ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation and benefit offerings. We look forward to learning more about your interest in joining our team. EOE
    $48k-57k yearly est. 1d ago
  • Summer Research Intern

    American Osteopathic Association 4.2company rating

    Chicago, IL jobs

    The American Osteopathic Association (AOA) has two 100% remote 10-week summer research internship positions opening up. The internships are an opportunity to gain hands-on experience by assisting in research projects, engaging in literature reviews, data collection, data analysis, reporting, and potentially contributing to conference presentations and/or publications. The Intern Research Associate program at the AOA is for those currently enrolled in a Master's or PhD program in fields such as psychometrics, measurement, statistics, l/O psychology, or data science. This fully remote 10-week internship beginning June 2026 involves working closely with experienced psychometricians and assessment experts. Interns will gain hands-on experience with AOA data and research projects that support the organization's mission of advancing the distinctive philosophy and practice of osteopathic medicine. The Certifying Board Services (CBS) department serves 73 certification and certificate programs across 15 specialty certifying boards. Interns will work and collaborate with the psychometric and assessment teams of the CBS department to support the AOA's research agenda. The role provides an opportunity to support operational and research initiatives and offers practical experience in certification testing. Research topics may include exam design and development, administration and supportive validity studies for our certification and osteopathic continuing certification exams. Responsibilities Interns will work closely with the psychometric and assessment teams to develop a research plan for the internship. Over the 10 weeks, interns will attend weekly meetings with their supervisor to discuss progress and address questions, and with one or more research project teams to discuss ongoing work. Activities may include conducting and writing literature reviews, data gathering/cleaning, programming in R or Python, item and exam analyses with CTT and IRT, performing statistical analyses such as DIF or regression analysis, writing reports, and delivering presentations. At the conclusion of the internship, all files and equipment will be returned to the AOA. Current topics of interest to the AOA's Certifying Board Services: Application of AI in test assembly, content development, measurement and assessment fields Detecting compromised exam content Longitudinal assessment Detecting bias in exam content Qualifications Candidates must be actively pursuing a Master's or PhD degree in Educational Measurement, Statistics, I/O Psychology, or a related field and have completed a minimum of 75% of required coursework towards their Master's or 50% of required coursework towards their Ph.D. Recommendation of advisor, department chair, or other academic recommendation from current program of study Familiarity with Item Response Theory (IRT), Rasch modeling, Classical Test Theory, DIF analysis, and psychometric principles Intermediate programming skills in R and/or Python Strong research and analytical skills with attention to detail Interest in educational measurement, certification testing, LLMs, or data forensics Collaborative team player We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.
    $35k-52k yearly est. 1d ago
  • Key Account Director I (Hybrid)

    American Medical Association 4.3company rating

    Chicago, IL jobs

    Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Key Account Director I (Hybrid) on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. As a Key Director 1 (Hybrid), you will contribute to the growth, vitality, and prominence of the American Medical Association by exceeding Database Licensor (DBL) Royalty Revenue and Contribution Margin targets within assigned strategic accounts through the distribution of DBL licenses and other HSG solutions. Manage and develop relationships with key decision-makers in assigned accounts. Develop and execute a strategic account plan for each assigned account that provides the blueprint and value map for our engagement. Negotiate and oversee contracts that protect the AMA brand and tax status and ensure compliance with the DBL license models. Represent the Voice of the Customer to the AMA, serving as a central point of contact for assigned customers and promote “One AMA” initiatives to assigned customers including: the Integrated Health Model Initiative, the Physician Engagement Network, Health 2047, Diabetes Prevention Program and Steps Forward Content. Collaborate closely with non-DBL sales and account management teams, legal, finance, marketing, and product management. RESPONSIBILITIES Account Management Independently develop and maintain an integrated “One AMA” Strategic Account Plan for each key account, identifying customer strategies and initiatives, identification and development of new revenue opportunities Build and nurture relationships with senior executives and key contacts in assigned accounts/distributors Identify key customer contacts and engagement plans, and provide an overall roadmap to bring value to our customer Accurately forecast HS revenue to senior management Ensure that DBL royalty payments are provided as outlined in agreements Document activities, contacts, and revenue opportunities in Salesforce in a timely and accurate manner along with other reports such as expense reports Develop and deliver compelling business proposals and presentations. Negotiate contracts with clients; ensuring that they are completed in a timely, consistent, and transparent manner that drives revenue while protecting the AMA brand and integrity Develop and present key account updates and quarterly business reviews to AMA senior leadership, highlighting performance trends, risks, opportunities and strategic action plans. Product Management Ensure product management has the market information necessary to deliver best‑in‑class solutions to address market needs and trends Represent AMA at association meetings, tradeshows, and product fairs, and other projects as assigned May include other responsibilities as assigned REQUIREMENTS Bachelor's degree in a health‑related field or business required 10+ years of specialized experience of account management experience in healthcare services, content, and/or technology. Demonstrated knowledge and successful utilization of professional sales processes such as strategic selling or consultative sales practices with single and large client groups. Experience managing complex, strategic accounts and interacting with the C‑suite. Excellent business management skills including forecast accuracy and pipeline development Excellent communication, presentation, critical thinking skills with the ability to articulate complex concepts to senior executives Self‑motivated, analytical, highly organized, and detail‑oriented with the ability to troubleshoot and problem solve effectively Interpersonal skills and temperament to navigate across large, complex organizations with the demonstrated ability to display and thrive in a culture of excellence and accountability Proficient in MS Office products and Salesforce Able to work a flexible schedule with occasional travel The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. This role is an exempt position, and the salary range for this position is $143,514.00-$193,851.00. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION #J-18808-Ljbffr
    $143.5k-193.9k yearly 1d ago
  • Associate, Audience Engagement

    Human Rights Watch 4.7company rating

    New York, NY jobs

    FULL-TIME JOB VACANCY ASSOCIATE Audience Engagement Division Application Deadline: February 3, 2026 Human Rights Watch (HRW) is seeking an Associate to support the Audience Engagement division in the Media Department. This division uses a variety of digital and creative techniques to create, distribute and promote Human Rights Watch's work across all its platforms and languages. This position focuses on providing administrative support and is best suited for individuals interested in learning about HRW's work and contributing to our creative services and audience engagement efforts. The position is based in New York and reports to the Director, Audience Engagement based in New York. The successful candidate must be based within commuting distance of the New York office and will be expected to keep a hybrid (in-office/remote) working schedule as needed, to carry out the tasks related to their job duties, anticipating in-office 1-2 days per week, determined by the needs of the Director, Audience Engagement. Responsibilities: 1. Provide day-to-day administrative support to the Director of the Division and Division staff, including scheduling, managing calendars, assisting with travel arrangements, and monitoring tasks and timelines; 2. Recording and processing divisional invoices, including supporting consultant and vendor coordination; 3. Taking meeting notes and creating action items or next steps; 4. Creating and maintaining filing and archiving systems; 5. Supporting the divisional projects by attending and supporting relevant meetings, conducting desk research, assisting with translations, and other related duties; 6. Supporting on project management for divisional activities and select projects in coordination with colleagues across the organization; 7. Drafting documents, memos, and workback plans as well as responding to requests for information; 8. Assisting with events such as retreats, staff meetings, and special events; 9. Assisting with recruitment, onboarding, and coordination of interns; and 10. Carrying out other duties as required. Qualifications: Education: A bachelor's degree or equivalent work experience or training in a related field, is required. Experience: 1 year of relevant work experience is required. Experience in administrative support, finance, operations and/or project management is highly desired. Related Skills and Knowledge: 1. Excellent oral and written communication skills in English is required; 2. Prior office or administration experience and proficiency in computer programs including MS Office applications, especially Excel, are required; 3. Experience with Salesforce or other databases is highly desired; 4. Self-motivation and the ability to prioritize and work independently as well as function as a member of a team with staff in multiple global locations are required; 5. Strong organizational skills with meticulous attention to detail are required; 6. The ability to work well under pressure and to manage multiple priorities, working effectively toward deadlines is required; 7. Experience in project management is required and experience using project management software like Asana, Monday.com or Trello is preferred; 8. Strong interpersonal skills and the ability to communicate with a wide variety of audiences, including external partners are required; and 9. Strong interest in or experience with human rights issues is desirable. Other: Applicants for this position must possess valid US work authorization. Salary and Benefits: Human Rights Watch offers comprehensive employer-paid benefits, including medical, dental, vision, disability and life insurance, an outstanding retirement savings plan and twenty (20) days of vacation per year. The salary range for this position in the United States is US $60,001 - $64,328. How to Apply : Please apply immediately or by February 3, 2026, by visiting our online job portal at careers.hrw.org and attaching a cover letter and resume, preferably as PDF files. No calls or email inquiries, please. Only complete applications will be reviewed, and only shortlisted candidates will be contacted. If you are experiencing technical difficulties with your application submission, or if you require accommodations during the application process, please email *******************. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered. Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer. Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.
    $60k-64.3k yearly Auto-Apply 13d ago
  • A - 5/16 - 764156 - Technical Support Specialist -

    FHR 3.6company rating

    Bellefonte, PA jobs

    *** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $53k-84k yearly est. 16d ago
  • Program Recognition Lead (Remote)

    World Education Services 4.4company rating

    New York, NY jobs

    Title: Program Recognition Lead Department: Office of Strategy, Planning, and Learning Reporting to: Senior Director, Strategy, Planning, and Learning Compensation: $185K - $195K USD Location: Remote - USA ( Candidates based in the US only) Who We Are: World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at ************ About the Opportunity: This role will lead, manage, scale and evolve new business offerings as part of the WES strategic plan. The incumbent will utilize their skills in strategic thought-leadership, problem-solving, and product vision to develop products and management frameworks. This position will ensure that WES is effectively serving its customers in new ways and generate revenue sources to continue its mission. This role will manage a small team to fulfil the work required. What You'll Do: Lead development and execution of a multi-year strategy to evolve the product opportunity and business model for WES Program Recognition. Steer initiatives across product, engineering, and partner teams - both with and without influence - to ensure the best product solution for our customers and WES. Define a differentiated business strategy positioning based on an understanding of the market including potential competitors, substitutes, and technology trends. Take an MVP (minimum viable product) strategy to validate hypotheses for opportunities in the business models and applications for WES Program Recognition. Assess business and technology trade-offs, find creative solutions, and define product and delivery objectives. Manage product P&L and budget. Continuously develop a deep understanding and empathy for WES Program Recognition current customers and potential new product users. Driving growth to 200 programs by the end of year one. Lead development and execution of a data-informed product roadmap of new and improved product features. Define pricing structures, licensing, and distribution mechanisms. Experience leading and managing a small team of direct reports (4-5) and cross-functional team resources to achieve goals. Collaborate with cross-functional resources to build and execute product launch and go-to market strategy. Including defining relevant content, value propositions for typical use cases, distribution on applicable channels, and defining product line sales targets as well as countermeasures to address shortfalls. Communicate regularly with business unit leaders and other key business stakeholders to ensure overall product roadmaps align with strategic imperatives. Maintain a strong industry focus and support the assessment of external products to complement and drive product life cycles from ideation through delivery. Other duties as the product evolves. Your Experience: Required Strong leadership experience in product, product management, strategy or operations, developing business objectives and driving towards business goals. Leadership and Product management experience in the education services industry or higher education industry is a plus, with an ability to drive business objectives through product development and a history of people management leading teams of product managers. Experience leading cross-functional teams and shared people resources. History of developing strong partnerships across large organizations in a highly collaborative environment that values challenging the status quo. Excellent communication skills with an ability to build compelling and successful strategic and development plans that resonate with stakeholders. Proven ability to grasp technical concepts quickly and identify key optimization opportunities, with a history of close collaboration with software engineering organizations to deliver against a shared vision and strategy. Data minded with an ability to drive product development roadmaps based on factual data driven conclusions. A passion for people leadership with a strong focus on colleague development and creating a collaborative and inclusive culture. Strong communication skills; sense of urgency; strong customer empathy; adaptive to change; continuous improvement mentality; self-starter. Proven ability to build and execute product roadmaps and implementation plans. Bachelor's degree, MBA preferred. Desired An understanding and commitment to the WES mission to ensure that the education, skills and talents of international student immigrants, and refugees are recognized. Knowledge of the WES evaluation methodology is a plus. Solid experience leading the launch of successful products and features on multiple platforms. A strong track record of delivering products while meeting or exceeding revenue, margin, and delivery commitments. What We Offer: Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options. Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being. Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions. Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career. Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change. Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization. Values: Opportunity - We open doors so people can build better futures. Inclusion - We become stronger, more creative, and more resilient when we embrace diversity. Equity - We uphold fairness and justice in our work and actions. Enterprising - We are resourceful, inventive, and driven. Expertise - We challenge ourselves to be the best at what we do. Inclusive Recruitment Process: We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply. Our Commitment: World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance - it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential. If you require assistance and/or accommodation at any point during the recruitment process, please contact us at **************, we're here to support you. Our Talent Acquisition team is happy to work with you to find solutions that meet your needs. For more information about WES, please visit our website at ***********
    $185k-195k yearly 10d ago
  • Community and Volunteer Outreach Intern

    AARP 4.7company rating

    Philadelphia, PA jobs

    AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. Are you a creative, passionate, and results-driven student interested in community outreach and event planning? The AARP Pennsylvania State Office is looking for you! Our team creates and executes various projects to improve people's lives as they age and help build a better tomorrow for future generations by engaging members and volunteers in AARP's mission. We'll challenge you to think and work innovatively on real-world projects. AARP is committed to your growth and cultivating your continued learning and development. This paid internship has an anticipated start date of Spring 2026 and will continue through the end of the year. Responsibilities * Work with staff and volunteer leaders to engage members and recruit volunteers across the state, supporting outreach and engagement goals * Apply strategic, analytical, and creative thinking to help develop tools, resources, and approaches that strengthen member and volunteer engagement and improve program outcomes * Assist with internal communication strategies and processes that support volunteers and their related programs, ensuring clarity and consistency * Support coordination of volunteer outreach activities, attend volunteer meetings, and assist with correspondence and follow-up to maintain strong connections * Provide outstanding service, demonstrate professionalism, and build collaborative relationships with internal teams and external partner Qualifications * Must be enrolled in a degree program at an accredited college/university rising undergraduate juniors or seniors, graduate students, or post-doctoral students and remain academically enrolled throughout the internship or must have previously graduated from college and enrolled in a continuing education program * Must be a self-starter and adaptable, with the ability to work under tight deadlines * Ability to manage multiple projects, anticipate project needs, and discern work priorities * Ability to work well with diverse populations, including gender, race, and sexual orientation * Technical proficiency in Microsoft Office programs * Familiarity with multiple social media platforms is a plus * Bi-lingual in Spanish is a plus AARP will not sponsor an employment visa for this position at this time. Additional Requirements * Regular and reliable job attendance * Effective verbal and written communication skills * Exhibit respect and understanding of others to maintain professional relationships * Independent judgement in evaluation options to make sound decisions * In office/open office environment with the ability to work effectively surrounded by moderate noise * Ability to occasionally lift up to 25 pounds Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
    $18-21 hourly Auto-Apply 53d ago
  • Technical Account Manager

    Wingspan 4.0company rating

    New York jobs

    Who we're looking for: Wingspan's Account Manager will be on the frontlines, building and maintaining strong partnerships with our customers. You will serve as the primary point of contact and trusted advisor for a dedicated book of business, owning the entire post-sale customer lifecycle from onboarding and adoption to renewal and expansion. You will be the voice of the customer internally, acting as a critical liaison between clients and our Product, Design, and Engineering teams to ensure their feedback helps shape our roadmap. A proactive, customer-obsessed individual who excels at building relationships and is passionate about helping clients succeed in a fast-paced startup environment. This role will be based in New York City and will have a hybrid work model that consists of a combination of onsite (3 days a week) and remote work expectations. This model is designed to provide our employees with an optimal balance between in-person collaboration and the convenience of remote work. We believe this approach fosters a more productive and engaging work environment while supporting our commitment to employee well-being and work-life balance.Please note that the specific onsite and remote work schedule will be established based on the requirements of the role and the needs of the organization, and remain subject to Company discretion. The Company reserves the right to modify its in-person and remote work policies and expectations. What You'll Do: Manage a book of business by building strong, long-term relationships with key stakeholders to ensure high levels of customer satisfaction and retention. Guide new clients through a seamless onboarding process, ensuring they are set up for long-term success by helping them implement the product effectively for their specific use cases. Serve as a product expert, effectively communicating Wingspan's features and benefits to customers by delivering tailored product demonstrations. Proactively manage the entire renewal process and identify opportunities for expansion and upsell within your accounts by understanding their evolving business needs. Act as the primary point of contact for your clients, partnering with internal teams and escalating complex technical issues to our Solutions Engineering team to ensure challenges are resolved efficiently. Partner closely with the product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed. Support the maintenance of our internal knowledge base for customer use cases and best practices. Travel monthly to meet clients in person to build relationships, offer strategic insights, and drive renewal and expansion conversations. Requirements: 3+ years of experience in a client-facing role such as Account Management or Customer Success, preferably at a SaaS startup. Has owned a book of business of 20+ accounts, which includes day to day client management and closing renewals and expansions Proven experience working in a fast-paced, high-growth startup environment. Foundational understanding of finance/accounting workflows and concepts, such as invoicing, payments, and compliance. Bachelor's degree or equivalent practical experience. Exceptional organizational, project management, and time management skills. Ability to anticipate customers' needs and position product solutions accordingly. Excellent verbal and written communication skills as well as interpersonal skills Ability to operate effectively within a cross-functional team or as an individual contributor with minimal supervision. Must be authorized to work in the United States. At this time we are unable to transfer or sponsor visas. Compensation At Wingspan, we pride ourselves on offering a competitive and comprehensive compensation package that reflects our commitment to attracting top talent. The annual total compensation (this includes base and incentive pay) for this role ranges from $115,000 - $135,000 and is accompanied by a target equity package and an extensive suite of benefits, including medical, dental, and vision insurance. All figures cited are in USD and pertain to workers located in the United States. We understand that each candidate brings a unique combination of skills, experience, and qualifications to the table, which is why we tailor our compensation packages based on factors such as expertise, years of experience, certifications, and other factors. Join us in our mission to innovate and excel, knowing that you will be valued and recognized for your job-related knowledge, skills, and experience. Our comprehensive benefits and rewards are designed to help you thrive both professionally and personally, as we work together to shape the future of our industry. Benefits & Perks Flexible PTO Savings and Investments - 401(k) with company match Competitive stock option package $300 one-time WFH stipend Medical, dental, and vision benefits Top of the line 14" Macbook Pro Wellness stipend Travel stipend for team off-sites **We appreciate candidates who are open and honest about what they're looking for so we can ensure it's a fit on both sides.** Wingspan does not accept agency-provided resumes from recruitment firms we do not partner with, and any unsolicited resumes sent to our job-related emails or staff will not result in charges to Wingspan. At Wingspan, we are an equal opportunity employer passionately dedicated to fostering a diverse and inclusive workplace. We wholeheartedly believe that embracing diversity of perspectives and backgrounds is essential to building the best products and providing delightful experiences for our users and team members. We are proud to maintain an environment free from discrimination, retaliation, and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, ancestry, ethnicity, marital status, pregnancy, disability, genetic information, protected veteran status, or any other characteristic protected by law or ordinance. As we strive for excellence, we are committed to ensuring fair employment practices and business dealings and rejecting any form of discrimination or retaliation. These protections and commitments extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, Wingspan also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you would like to request an accommodation as part of the application process, please contact the Wingspan People Team, ************************. Join us in our mission to create a company and products we love, as we celebrate our diverse workforce and promote an inclusive work environment that drives innovation and success.
    $115k-135k yearly Auto-Apply 34d ago
  • (Hybrid) Program Specialist, Critical Needs

    The Chicago Community Trust 3.7company rating

    Chicago, IL jobs

    Job Description The Critical Needs team works towards a future with a strengthened safety net of essential services across Chicago and Cook County that enhances individual and community stability and economic security by supporting nonprofits and initiatives that increase access to housing, food, and other fundamental human services. As it has since it was founded, the Trust responds with funding to unanticipated and ongoing crises affecting the region (e.g., the COVID-19 pandemic, community safety) and often in partnership with other philanthropic, government, corporate, and civic actors. The Critical Needs team is situated within the People, Power and Policy Team and works in close collaboration with the Trust's Policy Change and Collective Power teams. The Program Specialist reports to the Director, Critical Needs. The Program Specialist is primarily responsible for informing strategy and executing grantmaking that responds to community- identified and unanticipated emerging needs. The Program Specialist facilitates the Trust's process to make these grants and deploy both the Trust's unrestricted and restricted funds to achieve the Trust's charitable mission and to honor donor intent. The Program Specialist also supports the development of projects including pilot efforts, and engages cohorts of grant recipients, often in collaboration with other Community Impact teams on topics such as housing stability, human services, health and well-being. Key tasks include research; relationship management, managing grant processes; and project management. The Program Specialist must be able to prioritize multiple tasks, be a strong communicator and able to engage diverse internal and external stakeholders, including direct service providers, donors and philanthropic partners. Position Responsibilities: Grantmaking Operations & Process Management Researches organizations that match the intended use of restricted funds to consider them for invite-only grants Manages applicant intake, data entry, and ongoing tracking to ensure timely and accurate processing of submissions Collaborates with the Learning and Impact team to develop impact frameworks for funding opportunities, grant level outcomes, and measures of progress Works closely with the Trust's Learning and Impact and Grants Management team to gain approval for funding opportunities Plans, coordinates, and participates in meetings with applicants and internal teams to support due diligence, relationship building, and informed decision-making Reviews individual grants including conducting financial and organizational due diligence Drafts grant recommendations for review and submission through the Trust's grant approval process. Monitors key milestones, deadlines, and review cycles according to the Trust approval guidelines and process Communicates directly with grant applicants to provide clarity and guidance on the Trust's application, review and approval processes Works with Grants Management to provide support to grant applicants and recipients navigating the Trust's grants management system Maintains calendars, workflows, and shared project management tools Reviews grant reports and works with Learning and Impact to collect, synthesize and share learnings from funding opportunities, pilots or other initiatives to inform future strategy Helps develop, plan and execute on the logistics for grant partner convenings Applicant & Grant Recipient Support Serves as primary point of contact for grant applicants and partners, and as relationship manager as requested. Supports and develops relationships with potential restricted fund grant applicants to determine if organization is in alignment with donor intent and identifies opportunities to align funds with the values and strategic priorities of the Trust Demonstrates responsiveness and professionalism in all partner interactions, ensuring positive experiences for grant recipients and collaborators Team Coordination & Collaboration Coordinates, schedules, and facilitates regular meetings for responsive grantmaking including creating agendas developed with input from the Director and Senior Director of Critical Needs and Associate Vice President of Community Impact Develops a systematic approach to responsive grantmaking internally that enables collaboration and cooperation with Grants Management and Learning and Impact so that both the Trust's and grant recipients' needs are incorporated Supports the development and creation of reports and presentations for internal and external audiences Shares program content and stories with Strategic Communications team to highlight the work Maintains and tracks the Responsive & Restricted Fund Grantmaking budgets and reports on expended and remaining funds. Partners with the other People, Power and Policy Impact Coordinators & Program Specialists on administrative budgets and other special projects Serves as a connector between internal teams, grant recipient partners, and philanthropic collaborators to ensure transparent communication and follow-through Critical Needs Strategy Development Supports the research and development of new strategies or revised projects, pilots, and cohorts Collects information, conducts informational interviews with stakeholders, and gathers information from existing collaborations with funding partners to develop RFPs Conducts and synthesizes research on issues the team is exploring to inform strategy and execution (e.g., housing stability, income security/caregiving) Provides project and task management support of internal and external efforts to achieve intermediate and overarching project goals Position Competencies: To perform the job successfully, an individual should demonstrate a basic proficiency level in the following: Communication. Clearly communicates ideas, plans and priorities to others and acknowledges differing views; understands and can execute basic communications using the concept of storytelling. Organizational Agility. Views change as an opportunity, works well in uncertain times and appropriately levels up challenges or threats. Problem Solving. Gathers facts and information to solve problems directly related to one's own role and functional responsibilities. Strategic Thinking. Understands the broad picture and strategic vision of the Trust and how they support impact from the CN and CI perspective on providing funding for basic needs in the region. Relationship Building and Cultivation. Is accessible and approachable to others; supports colleagues and remains in contact with existing networks. Collaboration. Works with colleagues across departments to collaborate and achieve organizational goals. And should demonstrate a proficiency level in the following: Customer Service. Identifies opportunities to exceed internal and external partner expectations. Project Management. Understands the process of breaking down projects into smaller components and managing each workflow from beginning to end. Identifies and implements process improvements to make grantmaking workflows more efficient and equitable. Documents best practices and standard operating procedures to enhance consistency across funding programs. Compliance. Interacts directly with grant recipient to work through and solve potential compliance issues or one-off questions regarding the process. Grant Strategy. Understands the types of grants required to meet the needs of communities and is able to execute methods of funding to meet needs in collaboration with RFP development teams. Position Qualifications Three-to-five years of work experience in a project/program management role, human services and crisis response work preferred Three-to-five years of work experience in managing grants operations, including issuing Requests for Proposals (RFPs), providing technical assistance,reviewing applications, awarding grants, and tracking impact Experience working across multiple stakeholders in a complex environment while achieving results Experience in project development and project management Strong verbal and interpersonal communication skills, including the ability to listen well, convey thoughts clearly, speak in public and to a wide variety of audiences, and work effectively as a member of a team Demonstrated skills in facilitation, relationship building, and collaborative planning. Technical skills in Microsoft Office (Word, Excel, Power Point, Outlook, Teams) and experience or willingness to learn Salesforce databases Experience in project management, with the ability to assess and resolve implementation issues and to establish best practices. Strong interpersonal skills, written communication, and comfort with cross-cultural communication.
    $48k-61k yearly est. 11d ago
  • Director Administrative Operations (Hybrid)

    American Medical Association 4.3company rating

    Chicago, IL jobs

    Director of Administrative Operations (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We have an opportunity at our corporate offices in Chicago for a Director of Administrative Operations (Hybrid) on our AMA Insurance team. This hybrid position reports into our Chicago, IL office and requires a presence in office three days a week. As the Director of Administrative Operations, you will ensure delivery of outstanding customer service and develop operational requirements, processes, and technology that provide essential customer service outcomes. As a member of the AMA Insurance leadership team and advisor to the GVP and General Manager of AMA Insurance, you will identify and execute business‑wide initiatives to set direction for new products, customer acquisition, and growth. This role requires a deep understanding of the overall operations of a life/health insurance company and must be well‑versed on regulatory and contractual requirements impacting the industry. RESPONSIBILITIES: Staff Management and Leadership Oversee hiring, training, and performance management for the Administrative Operations management team and their customer service (call center), claims, and operations teams. Facilitate and oversee the performance management process including setting department and individual goals, performance reviews, development plans, and corrective action. Create a culture and processes to delivereme a comprehensive and seamless service experience to all customers measured by satisfaction‑survey KPIs. Oversee education, coaching and training including systems, processes, contract interpretation, and industry issues such as HIPAA, Fraud, and Unfair Claim Settlement Practices. Prepare department budgets and operate within budget expectations. Process Oversight and Improvement Continually improve the customer experience by evaluating and redesigning system and business processes to enhance operational efficiency, increase productivity, and drive engagement. Support new product opportunities by assessing operational feasibility and identifying and creating workflow process and system requirements. Compliance Accountable for compliance with regulatory, legal and contractual requirements, enforcing effective policies and procedures that comply with state and federal insurance regulation. Function as the subject‑matter expert on insurance company guidelines, including an in‑depth understanding and ability to interpret and apply insurance contract provisions to business processes, carrier manuals and procedures, and standard insurance industry business practices. Review and respond to escalated issues - complaints to regulators and AMA/AMA Insurance executives. Relationship Management Liaise with insurance carrier partners, TPA clients and vendors to ensure AMA Insurance meets administrative obligations. Provide support for all internal and external audits. Function as AMA Insurance liaison for interactions with the AMA Facilities Management Department. REQUIREMENTS: Bachelor's Degree required; business administration or related field preferred. 10+ years of experience heading an insurance operations team in a life and/or health insurance company, large brokerage gegarande, or third‑party administrator required. Experience must include customer service, underwriting/certificate issue, life/health claims adjudication, contract interpretation and compliance, training, and business‑requirement development; Life, Disability, Medicare Supplement product experience required. Proven success facilitating progressive organizational change and development. Utilize a strong mentoring, coaching, and influencing style to engage and lead across all levels of the organization; leads effective training programs to support compliance and customer service. Knowledge of customer service and call‑center processes; insurance administration and claims systems. Directly manage relationships with TPA clients, management teams of insurance company partners, and vendors that support business operations. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation. commerciële This role is an exempt position. The salary range is $152,939‑$206,519. Pay will be determined by a variety of factors including business considerations, geographical location, and candidate qualifications. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here. We are an equal opportunity employer, committed to diversity in our workforce. uphe all qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity, or veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION #J-18808-Ljbffr
    $72k-90k yearly est. 2d ago
  • Treasury Options Trader - Work From Home

    Parallel Partners 4.4company rating

    Chicago, IL jobs

    We are seeking a talented and self-motivated Treasury Options Trader to join an options trading team. The ideal Treasury Options Trader would have an interest and experience in treasury options trading. This Treasury Options Trader will work with the existing highly skilled options team and will be charged with helping maintain and extend the firm's options volatility modeling. This position is 100% Remote. Qualifications Options Trader Qualifications: - Bachelor's degree in technical areas such as electrical engineering, computer science, or mathematics. - Need 3-5 years of treasury options trading experience. - Need strong technical skills in Python/C++. - Need to have trading Industry experience. - Need treasury options experience. - Should have strong Risk Management skills. - You should have a proven track record in executing treasury options strategies. Benefits include medical, dental, vision spending account, health savings account, 50K life insurance policy, short-term/long-term disability insurance, employee assistance program, 401K, tuition reimbursement, etc. Keywords: Chicago IL Jobs, Treasury Options Trader, Treasury Options, Python, C++, Risk Management, Trading, Financial, Remote, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting Looking to hire a Treasury Options Trader in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire Treasury Options Traders for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Additional Information Please check out all of our jobs at ******************************* and ********************************
    $81k-146k yearly est. 60d+ ago
  • Student Advisor

    East Side House Settlement 3.5company rating

    New York, NY jobs

    Title Student Advisor FLSA-Classification Non-Exempt Salary Range $40,000 - $45,000 Reports To Community School Director Program Bronx Design & Construction Academy and Bronx Haven High School General Overview: East Side House Settlement is a community resource in the South Bronx. We believe education is the key that enables all people to create an economic and civic opportunities for themselves, their families, and the communities. We are seeking a dynamic, hard-working, and creative leader who shares our passion for providing exceptional programming to children and families in the South Bronx. The Bronx Design and Construction Academy and Bronx Haven High School partnership with East Side House is committed to the intellectual and emotional growth of every student through the creation of a nurturing and supportive learning environment. By mobilizing the resources of parents, the community, business and cultural entities and the professional staff, our school community is dedicated to a single purpose- maximizing pupil potential. The Student Advisor supports attendance improvement for the Community School Program, develops relationships with students and families feel support, community members, feel connected, and emerge in successful outcomes. Coordinated resources and programs must address key priorities such as attendance, academic; socio-emotional, health and others. Programmatically, resources may be designed to include options before, during after-school, during the school year, and summer months. Under the supervision of the Community School Director with latitude for independent judgment, the Student Advisor will be responsible to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and ability required, but not limited to: Cohort Management & Support Services: Primary person advisor for assigned cohort of students. Conduct regular one on one sessions with students, at least twice a month. Support students to create SMART goals and to work toward implementation. Partner with the students, family and/or caring adults, school, and Community School teams to develop an individualized plan for each student. Conduct and support student advisory groups in collaboration with school faculty. Provide updates on progress of students to Leadership and key school staff as needed; participate in weekly case conferencing with school and CS staff. Providing crises intervention and counseling for students as needed, under supervision of Program Director. Providing attendance outreach through phone calls, texts through agency telephone, letters, remotely, and/or home visits. Organize and implement special activities/events that meet the recreational, cultural, social needs of the school community. Support new student admission process (outreach, open houses/intake interviews, new student orientation, parent orientations). Partner with students to identify opportunities and referrals based on need and aspiration of student and family. With Program Director, create best practices for cohort management and support services to ensure high quality and demographic appropriate. College & Career Readiness and post-graduation planning: Assist students to define career interests for exploration through internships, job shadowing and other career exploration activities. Partner with ESH Workforce Development and College Access Counselor and Internship Coordinator for postsecondary planning. Track students' academic progress using report cards, progress reports other resources provided by the school and program. Help students identify their strengths and challenges in order to develop SMART goals and take advantage of opportunities for ongoing growth. Support students to develop employability skills (Resume Building, Cover letter writing, Mock Interviews, completion of job/internship application, job shadowing opportunities) through individual and group activities. Collaborative Practices: Collaborate in the successful management of program with Program Director, NYCDOE Staff and the school community. Lead and/or champion school events to build community, pride and a welcoming environment. Prepare and present workshops as needed for development of students' leadership, life skills and self-efficacy. Collaborate with leadership to design tools and strategies to ensure program goals (or results) are tracked throughout the program and successfully met. Strategize with team for program improvement. Attend and participate in-school / community-based meetings, administrative meetings, professional development trainings and other meetings as needed. Complete task and/ projects assigned by Program Director. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education/Experience: B.A/ B.S.W. with at least two years' experience with youth-related work. Excellent verbal, analytical, writing, communication, and organizational skills. Ability to work effectively with school aged youth, educators, families and communities from a wide range of cultural, social and economic backgrounds. Experience working in school-based settings (Middle, and /or High School), with knowledge about tenants of community organizing, student support services, and youth development theories. Ability to work collaboratively, with strong relationship building skills. Knowledge and experience in WordPerfect/ Microsoft Word and other applications. Bilingual English/Spanish a plus. Some nights and weekends. Competencies Self-motivated and eager to create a positive difference in the lives of students Strong communication skills and dedicated to working collaboratively with an interdisciplinary team and support staff Excellent organization, problem-solving, and time management skills Sufficient technology skills including the ability to learn new software and programs, complete digital paperwork requirements, communicate effectively via email, and has a willingness to learn new skills/complete basic troubleshooting Remote Work ESH has determined that zero (0%) of this position can be remote. Subject to change as public health conditions evolve. Required Clearances Department of Education (DOE) fingerprinting. COVID Vaccine- As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date. Expected Work Schedule: This is a full-time position scheduled to work 35 hours per week. Generally, work hours are scheduled Monday-Friday, 7:30am-3:30pm/8am-4pm, occasional Saturday's and Holidays are required. Workdays/hours are subject to change based on ESH's needs. Work Environment The position is in a school-based environment. The dress code is business casual. This job operates in a professional school environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel Minimal travel is expected for this position. Travel throughout the NYC boroughs is expected for this position (on an as needed basis). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This would require the ability to lift files, lift a food box to give to families, open filing cabinets and bend or stand on a stool as necessary. Reasonable accommodations that allow a candidate to meet the requirements of the position will be considered. We are an Equal Opportunity Employer AAP/EEO Statement ESH encourages people with disabilities, minorities, veterans, and women to apply. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
    $40k-45k yearly 16d ago
  • MO - 4/11 - 760272 - Linux Administrator -

    FHR 3.6company rating

    Harrisburg, PA jobs

    *** Hybrid, full-time position - At least one day on-site in Harrisburg, PA per week, but telework schedule can be subject to change. Candidates must live within an hour of Harrisburg to be considered. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Linux Administrator position # 760272. This position is for 12+ months, with option of extension, and will be worked in a Hybrid schedule (1 day on-site in Harrisburg, PA each week, but telework schedule can be subject to change) - Local to Harrisburg, PA area Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: Server Administration: a. Install, configure, and maintain Linux servers, ensuring high availability and performance. b. Perform system upgrades, patch management, and security enhancements. (Satellite) c. Troubleshoot and resolve server-related issues promptly to minimize downtime. d. Creating "golden" system images e. Install and configure Linux OS using Satellite or CD f. Container setup and deployment g. Container administration h. Building automated systems. Ansible automation of tasks. i. Experience with containerization (Docker, Kubernetes, OpenShift) 2. User Account Management: a. Setup user accounts and SUDO access b. Setup group access c. Implement security policies to protect sensitive data 3. Maintain security: a. SELinux b. FireEye 4. Networking: a. Setup bonding and EtherChannel's b. Work with networking to resolve issues 5. Backups and monitoring: a. Work with the backup team to back up the OSs b. Work with the monitoring team to setup up alerting for the Oss 6. Containerization: a. Maintain containered environments b. Migrate applications to Linux containers 7. Documentation a. Maintain accurate and up-to-date documentation of system configurations and procedures. b. act on and document fix in tickets. Required Skills -Red Hat Linux Experience -Shell Scripting -Experience writing Ansible playbooks -Experience with VMWare Working Knowledge of: -ServiceNow Ticketing -Git Server -Cloud (Azure/AWS) By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $75k-98k yearly est. 21d ago
  • Homegrown Program Grant Underwriter

    Neighborhood Housing Services of Chicago 3.9company rating

    Chicago, IL jobs

    NOTICE This position is funded through the HomeGrown Grant Program for a defined term of 1-3 years. While NHS intends for the role to remain active for the duration of the grant, employment with NHS is strictly at-will. Continued employment is contingent upon ongoing grant funding. BASIC JOB FUNCTION The Program Grant Underwriter is responsible for evaluating and determining eligibility for the HomeGrown Purchase Assistance Grant Program. This role conducts comprehensive application reviews, analyzes supporting documentation, verifies program compliance, and issues grant approval or denial decisions. The Underwriter ensures that each applicant meets all City of Chicago Department of Housing requirements and provides clear communication throughout the application lifecycle. In addition, the Underwriter monitors the grant from application through closing and remains responsible for compliance tracking during the five-year recapture period. PRINCIPAL JOB DUTIES & RESPONSIBILITIES Application Intake & Documentation Review Request, collect, and review all required application documentation from prospective homebuyers, ensuring completeness and accuracy. Verify eligibility based on income, household composition, property characteristics, and other HomeGrown program criteria. Identify missing or unclear information and follow up with applicants promptly to obtain clarifications or additional documentation. Application Communication & Case Management Serve as the primary point of contact for prospective homebuyers throughout the underwriting review. Communicate status updates, application issues, and final determinations in a clear and timely manner. Provide guidance to applicants regarding documentation requirements and next steps. Underwriting & Eligibility Determination Analyze applicant documentation, including income verification, mortgage details, homebuyer education certificates, property information, and credit considerations. Assess applications using established underwriting standards, program rules, and City of Chicago. Issue formal grant approval or denial letters in accordance with eligibility outcomes. Team Leadership & Workflow Oversight Establish and manage an application review team, ensuring consistency, accuracy, and compliance in all underwriting decisions. Provide training, support, and quality control for team members involved in application intake and review. Collaborate with Program Administration and other internal teams to maintain coordinated program operations. Grant Monitoring & Compliance Oversight Monitor the status of approved grants through the mortgage loan closing process. Ensure all required documentation is collected and properly recorded before closing. Track grant compliance during the five-year recapture period, documenting changes in occupancy status, property transfers, or other triggering events. COMPENSATION & BENEFITS: $25/hour Health, dental, vision insurance Paid time off We also offer a team spirit, which strives for excellence in customer service. POSITION QUALIFICATIONS Education Bachelor's degree in finance, business, public administration, urban planning, or related field preferred. Experience Minimum of 3-5 years of underwriting, lending, housing program administration, or grant eligibility determination experience. Desired Skills Experience with income verification, mortgage documentation, or affordable housing programs strongly preferred. Familiarity with HUD requirements, down payment assistance programs, or government-funded housing initiatives is a plus. Strong analytical and decision-making skills, with the ability to interpret financial and eligibility documentation. High attention to detail and accuracy in reviewing sensitive documentation. Ability to manage deadlines and coordinate multiple applications simultaneously. Demonstrated cultural competence and ability to work with diverse populations. Technology: Proficiency with Microsoft Office Suite, database systems, and digital documentation management. COMPENTENCIES To succeed in this role, an individual must demonstrate the following competencies: Strong commitment to equity, confidentiality, and high-quality service to diverse applicants. Customer/Client Focus Excellent communication skills, both written and verbal. Problem-Solving Time Management Adaptability Collaboration & Teamwork PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is: Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT This position involves a combination of office-based work, virtual communication, and occasionally community-based engagement. Some evening or weekend availability may be required for special events or outreach activities. May include periodic meetings with partner agencies, lending institutions, or program staff. REMOTE WORK POLICY The HomeGrown Program staff are required to work full-time in the office. Remote work arrangements are not available for this position. Employees must be present in-office for all scheduled workdays and attend meetings as needed. NHS' COMMITMENT TO DIVERSITY, RACIAL EQUITY, AND INCLUSION Neighborhood Housing Services of Chicago (NHS) is deeply committed to building and sustaining a diverse, equitable, and inclusive organization that reflects the communities we serve. We believe that diversity of backgrounds, perspectives, and experiences strengthens our work and advances our mission. NHS provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
    $25 hourly 45d ago
  • Tradeshow and Fulfillment Associate

    Smithbucklin 4.2company rating

    Chicago, IL jobs

    Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a : Tradeshow and Fulfillment Associate to join our team in Chicago or Washington DC. Our Event Services unit provides meeting, convention, event and tradeshow management worldwide through the expertise of our meeting professionals, who manage every facet and detail of our client organizations' events. Our goal is to work closely with a client organization's leaders to create an enjoyable conference experience for all attendees, exhibitors and sponsors, while ensuring a successful outcome based on the organizations' event objectives. What You Will Do * Assist and contribute to the planning of meetings, events, tradeshows and registration (e.g. pre-show mailings, exhibitor customer service, searches for future sites, supplier coordination, sponsor fulfillment and tracking, sponsor correspondence, clerical support and post event support and evaluations) * Handle financial reconciliation, to include processing invoices, collecting past-due payments and reconciling monthly with our accounting team * Prepare statistical reports * Ensure accurate and timely entering of records and information into database system for registration or exhibitor database * Assist with planning responsibilities for multiple clients and meetings * Facilitate continuous communication between Smithbucklin units, clients and exhibitors/sponsors, attendees, and suppliers to meet the needs of client organizations * Oversee and manage temporary staff (data entry, filing, etc.) This Role Might Be for You If… * You are highly detail oriented with strong multi-tasking and time management skills, including the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines * You have the ability to work both independently and in a team-oriented, collaborative environment * You have applicable analytical and problem-solving skills * You possess strong written and oral communication skills * You have strong interpersonal skills and a high degree of responsibility, initiative and professionalism * You have demonstrated customer service skills (phone skills, in person, email) * You have the ability to lift 40 pounds * You have the ability to travel 10-15%, both domestic and international, and work overtime as needed to attend events and client meetings (may include weekends) Basic Qualifications * Bachelor's degree from an accredited four-year institution * 1-2 years relevant professional experience Preferred Qualifications * At least 1 year of experience in an event planning environment is a plus * Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Where Do You Fit? Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company. Our hybrid environment offers you the option of working from home two days per week. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines. Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $50,000 for Chicago and $53,000 for Washington DC. Equal Employment Opportunity At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position. Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.
    $50k-53k yearly Auto-Apply 60d+ ago
  • Legacy Giving Advisor

    The Humane League 3.8company rating

    New York, NY jobs

    WHO WE ARE The Humane League (THL) is a global nonprofit working to end the abuse of animals raised for food. Recognized as a Top Charity by Animal Charity Evaluators for multiple years running, we are regarded as one of the most effective animal protection organizations in the world. We are a high-impact, mission-driven team that uses our time, talent, and resources strategically to dismantle factory farming and create lasting change for farmed animals worldwide. We set bold goals, embrace continuous improvement, and hold ourselves accountable to the animals who depend on us. As a fully remote organization with 100+ staff across the globe, we collaborate across borders and with partner organizations to build a powerful, united movement for animals. YOUR OPPORTUNITY As Legacy Giving Advisor, you play a central role in helping one of the world's leading farm animal protection organizations secure the resources needed to fight factory farming globally. This role will shape the future of a global movement and strengthen the long-term impact of work that protects billions of animals. As the Legacy Giving Advisor, you will shape THL's growing planned giving program, consisting of bequests, beneficiary designations, and charitable gift annuities. You will serve as both a strategist and frontline fundraiser, building THL's planned giving program to grow long-term revenue, while stewarding the generous individuals that make up THL's Legacy Society. Working closely with the Associate Vice President of Donor Relations, you will develop and execute a dynamic and comprehensive planned giving strategy to drive revenue growth, set the annual marketing and communications plan, and serve as the organizational expert on planned giving. You will manage a portfolio of over 200 Legacy Society members and 300 identified planned giving prospects, cultivating and stewarding relationships and securing gifts that advance THL's long-term mission. As THL's legacy giving expert, you will co-create the vision for the program, advise colleagues across the Development department, and guide donors in thoughtful long-term philanthropy, shaping the future of the program through influence and leaving a lasting impact for animals worldwide. This is a full-time, remote position reporting to the Associate Vice President of Donor Relations. Occasional travel may be required to support relationships and professional development, equivalent to 4+ trips per year. Depending on your time zone, occasional hours outside of 9am-5pm may be required, primarily for meetings with donors. This position is based in the United States. The successful candidate must be authorized to work in the United States. ESSENTIAL FUNCTIONS Strategic Leadership & Program Growth In consultation with Development Leadership, lead and co-create the vision and strategy for all aspects of THL's planned giving program, reviewing, updating, and executing a dynamic annual plan to grow revenue and build a robust pipeline of future gifts. Explore and implement new giving vehicles and test creative marketing strategies to promote them. Identify innovative approaches to donor engagement and program expansion that increase long-term revenue and retention. Lead high-impact initiatives, including the strategy and execution of legacy matching challenges. Cultivate relationships with allied professionals-including estate attorneys, trust officers, and financial planners-to expand the referral network for client gift opportunities. Leverage these relationships strategically to maximize donor conversion and long-term impact. Serve as the department's subject matter expert. Provide training and individual coaching to gift officers to increase their confidence in identifying planned giving opportunities and making planned giving and blended solicitations. Donor Advising & Portfolio Management Manage a portfolio of 200+ Legacy Society donors and 300+ identified prospects. Build long-term relationships with Legacy Society members, qualify new leads, and create individualized engagement plans using THL's CRM (EveryAction). Use donor data and insights to inform engagement plans and forecast revenue. Meet with donors to suggest planned giving strategies that align with their financial and philanthropic goals in collaboration with donors' professional advisors. Oversee the donor journey, ensuring timely and meaningful communication via phone, email, and mail to welcome new members and report on the impact of their future gifts. Marketing & Communications Design and implement an innovative annual marketing plan. Work with the Director of Advancement to integrate planned giving messaging into the annual broadcast email and direct mail calendars. Cultivate relationships with Legacy Society members that result in donor testimonials. Stay current on THL's programmatic victories to customize compelling "insider" reports and updates that resonate with legacy donors. Manage relationships with external partners, including FreeWill, to maximize lead generation and conversion ensuring these partnerships strategically advance program objectives. Conceptualize and curate content for educational webinars and stewardship gatherings to cultivate prospects, partnering with THL's Donor Care team on logistical execution. Incorporate feedback and data analytics to continuously improve engagement strategies. Operations & Compliance Oversee the full lifecycle of estate administration in collaboration with Legal, ensuring the organization's interests are protected and donor intent is fulfilled. Integrate risk management and compliance into all planned giving initiatives to safeguard organizational and donor interests. Manage charitable gift annuities (CGAs) in collaboration with external nonprofit partners. Set revenue projections and forecast long-term income. Collaborate with DevOps and IT to develop dashboards and KPIs that measure program health and campaign impact. Ensure all planned giving activities comply with IRS regulations and internal policies. Create and update Standard Operating Procedures (SOPs) for the department. In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties. REQUIRED SKILLS Experience: 7+ years of fundraising experience, with 5+ years specific to planned giving or legacy marketing. Subject Matter Expertise: Knowledge of planned giving best practices and gift vehicles, including bequests, life-income gifts (especially charitable gift annuities), and non-cash assets. Familiarity with the estate administration process. Stays current on trends and changes in legislation that can impact planned giving. Advanced education and/or certification, such as Chartered Advisor in Philanthropy (CAP), preferred. Leadership and Management: Fosters collaboration within the Development department and ensures collective focus on donor stewardship and achieving planned giving goals. Provides coaching and mentorship to teammates to increase fluency with planned giving concepts. Leads by example and builds the capacity of Development staff to identify and secure planned gifts. Strategic Thinking: Ability to align activities with long-term development goals, assess risk, and plan ahead. This includes planning annual initiatives, evaluating program effectiveness, and identifying new opportunities to grow the Legacy Society. Use insights from donor data and market trends to drive program innovation. Data Analysis: Adept at analyzing donor data within a CRM to qualify prospects, track engagement, and refine our planned giving strategy. Ability to interpret and communicate trends will help inform individual donor plans and drive the success of initiatives like the 2025 Legacy Matching Challenge. Problem Solving: In a dynamic fundraising environment, you must be able to assess evolving donor needs, respond to challenges (such as delayed bequest documentation or shifting campaign results), and design creative solutions that preserve donor satisfaction and ensure program effectiveness. Adaptability and Flexibility: Ability to gracefully shift priorities, adjust timelines, and maintain focus through shifting goals or communication styles-particularly as you manage multiple campaigns, reporting deadlines, and interactions with a diverse donor base. Initiative and Proactiveness: Ability to independently track key dates, anticipate donor follow-ups, and identify opportunities to deepen engagement-whether by recommending a new touchpoint strategy or developing a fresh SOP to help the department operate more efficiently. Verbal and Written Communication: Excellent communications skills in order to regularly write to, speak with, and create updates for high-value donors. Must be able to express appreciation, share detailed program outcomes, and guide internal stakeholders through complex planned giving scenarios with clarity and confidence. Teamwork and Collaboration: Enthusiastic to work closely with philanthropy officers and other members of the Development department, supporting campaigns, coaching colleagues on planned giving practices, and collaborating on strategic donor stewardship. Ability to work cross-functionally in order to help the department meet its collective goals. Interpersonal (EQ, empathy): Strong interpersonal skills are essential for fostering positive donor relationships and maintaining a collaborative team environment. The role requires a high level of emotional intelligence to support thoughtful donor stewardship, and ensure interactions-whether with supporters or colleagues-are handled with empathy, diplomacy, and professionalism. Adhere to gift standards of the national association of gift planners. Time Management and Prioritization: Effective management of multiple timelines and tasks, including tracking donor communications, campaign schedules, and legal documentation. Strong organizational skills ensure deadlines are met and donor needs are addressed promptly. Mission Alignment: Dedicated to THL's mission and values, as required to credibly and persuasively advance fundraising objectives and build donor relationships. New candidates are welcome to apply as long as this job opening is listed on our website. If you are experiencing technical issues, please contact ***************************. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission form; we do not accept applications through our careers email. Hiring Timeline Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows: Phone Interview (via phone call) Work Simulation Exercise (completed remotely) Interview (via video call) Second Interview (via video call) Reference Checks Each stage is expected to last a week or two on average. For full details of our full-time position recruitment process, please review this document (this will vary for temporary roles; please see the above bullet points for this role's specific stages). Compensation and Benefits Salary range: $95,684-$116,586 USD annually. At The Humane League, we are committed to fair, consistent, and transparent compensation. We use a structured job architecture and step system to determine salary based on a role's scope and an individual's total years of relevant experience. To ensure equity, we follow a no-negotiation policy for salaries. Candidates whose experience places them at step 5 or higher within their job level are awarded a “Senior” title designation. Employees enjoy full medical coverage, optional dental and vision packages, paid sick leave, a 401(k) retirement plan with matching, pet care & Rx discount plans, working from home, up to 16 weeks of paid parental leave for eligible employees, wellness benefits, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League! Equal Employment Opportunity THL is an equal opportunity employer. THL does not discriminate on the basis of any legally protected classifications, including but not limited to race, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, gender, sexual orientation, citizenship status, or any other status or classification protected by applicable federal, state, or local law. THL is committed to the importance of non-discriminatory practices within the nonprofit sector, as well as all workplace environments, and strongly encourages all interested candidates to apply. Reasonable Accommodations The Humane League is committed to fully supporting all qualified individuals. As part of this commitment, THL provides reasonable accommodations for persons with disabilities in accordance with applicable federal, state, and local laws throughout the hiring process and employment if hired. If a reasonable accommodation is needed, please contact the People team at accommodations@thehumaneleague.org to initiate the interactive process. THL complies with the Americans with Disabilities Act, the Pregnant Workers Fairness Act, Title VII of the Civil Rights Act, and all other applicable state and local laws. AI Policy Original work and thought are essential in the hiring process and allow us to evaluate you based on your own skills and competency. Therefore, the use of artificial intelligence (ChatGPT, Gemini, Rytr, Google Assistant, etc) to generate responses is strictly prohibited. By submitting this application you agree to comply with our AI Policy. Violations of this policy in any part of the recruitment process will result in being dismissed from consideration. If you need a reasonable accommodation to this policy, please see above for more information.
    $38k-48k yearly est. Auto-Apply 9d ago
  • - 4/9 Network Engineer

    FHR 3.6company rating

    Harrisburg, PA jobs

    *** 100% on-site in Harrisburg, PA to start. Hybrid Telework is available after 2nd week at the discretion of the manager with 2 days on-site each week (Telework available to local PA Residents ONLY). LOCAL to PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Network Engineer position # 761498. This position is for 12+ months, with option of extension, and will be worked 100% on-site in Harrisburg, PA to start. Hybrid (2 days on-site each week) after 2 weeks at the discretion of the manager. - Local to PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Max Rate is $35-45/hr W2 or $40-50/hr Corp to Corp Below is the job description - Resumes due ASAP - Work Hours: 40 hour week - 7:30 - 16:00 or 08:00 - 16:30 Description: The Pennsylvania Fish and Boat Commission is seeking a Network Engineer 2 to assist network and security team with network, security, server maintenance, and support for local area networks, metropolitan area networks, and private cloud environment. Onsite work will be located at the agency's Harrisburg Headquarters: The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Build, maintain, and troubleshoot physical and virtual servers. ·Ensure current patch level maintained on servers. ·Assists in investigation and mitigation of security incidents. ·Configure, maintain, and troubleshoot physical(Cisco) and distributed virtual switches (VMware). ·Configure, maintain, and troubleshoot routers(Cradlepoint). ·Monitors the team's open backlog of support issues. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. Requirements: Skill Required/Desired Experience VMware vSphere Required 2+ years Server Administration (windows / VMware) Required 3+ years Microsoft System Center Operations Manager Desired 2+ years Microsoft Endpoint Configuration Manager Desired 2+ years Nessus by Tenable Desired 1+ years Cisco Networking Desired 2+ years Firewall Administration Desired 1+ years Linux Administration Desired 1+ years By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $40-50 hourly 22d ago
  • Nutrition and Wellness Specialist (CRU)

    Oakland Community Health Network 3.6company rating

    Pontiac, MI jobs

    Under the supervision of the Director of the Crisis Residential Unit, the chef will oversee and execute all components of food service operations, including menu development, grocery purchasing, food ordering, and meal preparation. This role ensures that all CRU food service activities are carried out efficiently and in full compliance with food safety and sanitation requirements. Essential Functions Foster a supportive, empathetic, and engaging kitchen environment. Maintain a clean, organized, and safe workspace. Plan, order, and oversee daily meal service for up to ___ individuals. Monitor food preparation, portioning, and presentation. Supervise individuals involved in kitchen and meal preparation tasks. Manage kitchen inventory, control costs, and monitor adherence to budget. Develop modified menus for individuals with dietary restrictions. Ensure compliance with sanitation, safety, and food storage standards in alignment with State of Michigan Licensing requirements. Oversee procurement and maintenance of food service equipment and supplies. Follow Quality Improvement Indicators and all agency policies. Prepare occasional special meals, snacks, or event-related food as assigned. Perform other duties as assigned. Job Requirements and Qualifications Education: High School diploma or equivalent Training Requirements (licenses, programs, or certificates): Valid driver's license and clean driving record ServSafe or other comparable food preparation certification, required Experience Requirements: Prior experience in behavioral health setting. Minimum of 1 year experience in food preparation and service Minimum of 1 year experience working with people with disabilities, preferred Job Specific Competencies/Skills: Ability to work independently and as part of a team Excellent organizational and time-management skills Strong analytical and problem-solving skills Ability to remain calm and focused under pressure Empathy and strong ethical standards Understanding of mental health recovery and the impact of nutrition on well-being Familiarity with trauma-informed, recovery-oriented care in behavioral health settings Ability to operate standard office equipment Effective interpersonal skills with staff, clients, and vendors Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Regulatory compliance Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
    $18k-28k yearly est. Auto-Apply 13d ago

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