Post job

Field engineer vs field service technician

The differences between field engineers and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field engineer, becoming a field service technician takes usually requires 6-12 months. Additionally, a field engineer has an average salary of $71,874, which is higher than the $54,339 average annual salary of a field service technician.

The top three skills for a field engineer include customer service, customer satisfaction and project management. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Field engineer vs field service technician overview

Field EngineerField Service Technician
Yearly salary$71,874$54,339
Hourly rate$34.55$26.12
Growth rate3%8%
Number of jobs86,015167,298
Job satisfaction3-
Most common degreeBachelor's Degree, 67%Associate Degree, 40%
Average age4544
Years of experience212

What does a field engineer do?

A field engineer's role will vary on the industry or line of work involved. However, the primary responsibility will mostly revolve around handling equipment and machinery, ensuring that they function effectively and safely. It is also the task of a field engineer to oversee the workflow and workforce, giving directions and recommendations when necessary. Furthermore, a field engineer must develop strategies and plans to improve the site's efficiency, produce progress reports, and coordinate with other workers.

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Field engineer vs field service technician salary

Field engineers and field service technicians have different pay scales, as shown below.

Field EngineerField Service Technician
Average salary$71,874$54,339
Salary rangeBetween $51,000 And $99,000Between $35,000 And $82,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyMetaGoogle
Best paying industryEnergyFinance

Differences between field engineer and field service technician education

There are a few differences between a field engineer and a field service technician in terms of educational background:

Field EngineerField Service Technician
Most common degreeBachelor's Degree, 67%Associate Degree, 40%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeMassachusetts Institute of Technology-

Field engineer vs field service technician demographics

Here are the differences between field engineers' and field service technicians' demographics:

Field EngineerField Service Technician
Average age4544
Gender ratioMale, 92.7% Female, 7.3%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.5% Asian, 14.3% White, 64.4% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%1%

Differences between field engineer and field service technician duties and responsibilities

Field engineer example responsibilities.

  • Promote from original position as a staff engineer managing a variety of geotechnical engineering activities to a field engineer inspector position.
  • Assign IP addresses to the correct users.
  • Install VMware servers and configure to customer needs.
  • Recommend improvements to HSE tools, processes, and policies.
  • Operate, troubleshoot and maintain million-dollar MX-20HD camera surveillance systems.
  • Install boards and drives, as well as windows operating system.
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Field engineer vs field service technician skills

Common field engineer skills
  • Customer Service, 9%
  • Customer Satisfaction, 8%
  • Project Management, 6%
  • Azure, 6%
  • Technical Support, 5%
  • Test Equipment, 4%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

Browse architecture and engineering jobs