Field Technician
Field technician job in San Antonio, TX
**NO HOUSING, NO PER DIEM**
Helps to provide Tenaris Run Ready™ Services to customers, ensuring the correct use of Tenaris technology and service application. Ensures Tenaris and Industry standards are deployed in a safe and efficient manner.
Provides technical assistance at customer location with respect to Tenaris Connections Offload, Casing scan and tally using Tenaris Pipe Tracer Technology™ Application and generate digital tally to customer representative.
Supports and assists with Field Services equipment rental services which includes delivery and retrieval of tools and equipment from customer's location
Identify and ensures that the right requested rental tool is delivered or retrieved from customer's location and when applicable, generate proper documentation and service tickets.
Ensures proper housekeeping, inventory and maintaining of Field Services tools at the workshop, ensuring that tools delivered and retrieved from customer's location are properly cleaned, inspected and updated in the Tenaris Field Services Inventory Management System (FISE- IMS).
Competencies Required
Safety and Quality Oriented
Takes Responsibility
Attention to detail
Basic computer skills (Microsoft word, excel, etc.)
Demonstrate excellent customer service skills
Must be able to lift more than 30lbs
Experience with SAP a major plus
Valid Drivers License
Willingness to drive 100% of the time
#FISEApril2025
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
Overtime
Language:
English (Required)
Ability to Relocate:
Work Location: In person
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Willingness to travel:
100% (Required)
Field Technician Starlink/Dish Network
Field technician job in New Braunfels, TX
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.
Bonus Opportunity: Earn a Trained and Active Bonus of $1000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
#ZR
#INSSMST
Auto-ApplyField Service Technician
Field technician job in San Antonio, TX
USA Compression Partners, LP, (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to our customers.
Summary
A Field Service Technician (FST) is responsible for maintenance and service of USA Compression equipment reporting to the Area Service Manager (ASM). With minimal supervision and significant autonomy, the typical areas of responsibility include safely performing scheduled maintenance, maintaining and building customer relationships, and providing first line support for equipment troubleshooting. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and positive workplace aligned with our Pillars culture.
Duties and Responsibilities
* Ensure routine maintenance plan in place and minimize down time on all assigned equipment.
* Understand and follow company handbook, and all company or customer safety and environmental policies.
* Maintain run time of natural gas compression units per contractual agreements. Accurately gather and prepare data for reports critical to unit operations on regular due dates.
* Respond quickly to ASM or customer inquiries.
* Oversee and/or participate in the installation of compression units and customer with installations.
* Work closely with the Lead Service Tech and ASM on major repairs; escalate when necessary based on protocol.
* Maintain and operate company vehicle according to company guidelines.
* Work with sales team to identify new sales or equipment opportunities.
* Maintain and/or partner with a parts department to ensure sufficient parts inventory for each unit.
* Keep each assigned unit clean following good housekeeping rules and maintain safe working conditions.
* Any other duties or responsibilities as assigned by supervisor.
* Full-time hourly position
Skills/Capabilities and Education
* Technical or trade school certification or additional work experience in related field.
* Prefer at least 2 years of experience in gas compression with preference to CAT, Ariel and/or Cummins certifications and experience. Depending on the equipment assigned, this role may maintain large or small horsepower units, gas lift or traditional compression units along with other related equipment associated with our business.
* Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression.
* Solid professional communication/interface skills with customer field personnel, onsite vendors, and other employees. This role is often the USAC position with the most customer interaction. Excellent customer service and positive communication skills are critical to the success in the FST role.
* Ability to be self-managed and work independently with little or no supervision.
* High degree of mechanical ability.
* Experience reading and understanding technical manuals.
* Capable of safely driving commercial size truck
* Experience in configuring natural gas compression equipment.
* Ability and flexibility to work extended hours including periodic on-call weekends.
* Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc.
* Applicant must have the ability to legally work in the U.S.
Work Conditions
* Typically, an FST's work day consists of driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities.
* Periodic lifting requirements in excess of 50 lbs.
* Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.
* Exposure to extremes in temperature and weather conditions depending upon assigned location.
* Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as exposure to potentially hazardous chemicals and materials.
* Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.
* There is a strong emphasis on safety while working with heavy equipment and machinery
Computer Field Technician
Field technician job in San Antonio, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
P&C Technician
Field technician job in San Marcos, TX
Details:
About the Role:
We're looking for a self-motivated Protection & Control Technician who enjoys hands-on work and being out in the field. You'll handle everything from wiring and commissioning to testing and troubleshooting, taking projects from start to finish with a high level of ownership.
What You'll Be Doing:
Perform physical wiring and verify all non-factory connections
Commission relays and set up/configure network equipment (LAN/WAN)
Verify that all equipment is functioning properly
Plan and coordinate outages
Work with local P&C oversight, engineering, and operations teams to identify and minimize protection gaps
Schedule and plan SCADA checkouts
Support electrical maintenance and testing on equipment from 480 volts up to 345 kV
Troubleshoot and assist field teams during maintenance, shutdowns, startups, and testing projects
Write clear and accurate reports
Test a variety of complex relays, such as distance, directional power, reverse power, negative sequence, differential, motor, and generator protection
Common relay types include:
SEL-2411, SEL-421/411L, SEL-487E, SEL-351S, SEL-451, SEL-587, GE L90, GE B30/B90, GE T35/F35/C30
DCB, DTT, and POTT schemes (TC-10BIT/CF-10BI/UPLC)
What You'll Bring:
Associate's degree in Electrical Technologies preferred, or 2-5 years of related experience (or equivalent)
Strong communication and report-writing skills
Proficiency with Microsoft Word, Excel, PowerPoint, and AutoCAD
Valid driver's license with a clean driving record
Willingness to travel domestically as needed
At least 3 years of driving experience with a valid, unrestricted license
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Field technician job in San Antonio, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Field Service Technician Nationwide Extensive Travel
Field technician job in San Antonio, TX
Field Service Technician(ElectroMechanical) - Veterans Prime, Inc.
Nationwide opportunities | Must be willing to relocate
Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide.
Responsibilities
Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms.
Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations.
Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance.
Travel extensively for overnight field assignments and represent employer partners in customer-facing environments.
Maintain professional customer communication, document service actions, and follow company safety and compliance procedures.
Requirements
Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery.
Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments.
Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest).
Comfort with frequent overnight travel throughout the U.S.
Strong customer service and communication skills for professional, on-site representation.
Compensation and Career Benefits
Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary.
Employment with veteran-friendly employers who value military experience and often include veteran hiring managers.
Opportunities for technical skill development, career advancement, and stable, long-term employment.
Dynamic, varied fieldwork that places technicians in different environments and customer settings.
How to Apply
Submit your resume and complete the applicant questions to be considered for a screening call.
Auto-ApplyField Service Technician II
Field technician job in San Antonio, TX
The Field Service Technician II plays a crucial role in troubleshooting, maintaining, and repairing low voltage systems, including network infrastructure, surveillance cameras, servers, NVRs, access control hardware and software, and audio-visual systems. Reporting directly to the Service Manager, this position requires a highly motivated self-starter with exceptional technical expertise in low voltage systems and a strong commitment to delivering outstanding customer service.
The Field Service Technician II also acts as a mentor and leader for the Field Service Technician I, providing guidance and support to help them develop the skills necessary for advancement. Participation in Premise One's on-call service program is a key component of this role.
Key Responsibilities
Safety & Site Preparation: Conduct pre-work site assessments and safety checks to ensure a safe working environment.
Customer Service Excellence: Provide exemplary customer service, consistently maintaining the highest service standards and client satisfaction.
Field Leadership: Lead by example, guiding Field Service Technician I employees to ensure efficient, first-time resolution of service issues.
Project Execution: Implement job plans with a focus on quality assurance and safety compliance, ensuring project completion meets company standards.
Autonomous Field Operations: Operate independently in the field, making informed decisions to resolve technical issues on-site.
Technical Troubleshooting: Diagnose, service, and repair low voltage systems in commercial and enterprise environments, ensuring all repairs adhere to company and industry standards.
Testing & Documentation: Test all repairs on-site in alignment with Service Operations and Engineering policies. Accurately document all work performed, including notes, photos, and communications, in online ticketing systems and timecards.
On-Call Rotation: Participate in the on-call rotation, providing emergency after-hours service as required.
Vehicle Maintenance: Maintain the company-issued vehicle in accordance with company standards, ensuring it is always in optimal condition.
Professional Conduct: Maintain a professional appearance and demeanor at all times, representing the company positively in all interactions.
Continuous Improvement: Provide feedback and suggestions to the Field Superintendent or Service Manager to enhance service delivery and field operations.
Communication: Proactively communicate scheduling issues and other concerns to the Field Superintendent, Service Manager, and dispatchers.
Additional Duties: Perform other related services as required on-site, with flexibility to adapt to changing job demands.
Qualifications
Experience: 5+ years of experience in Audio Visual, Security, Intercom/Paging, and Infrastructure Cabling.
Technical Knowledge: Strong understanding of programming, technical commissioning guidelines, and troubleshooting philosophies.
Industry Expertise: Familiarity with industry-standard tools, equipment, and test devices, such as Fluke testers, meters, and OTDR.
Security Background: Preferred candidates will have a robust background in physical security systems.
Mechanical Aptitude: Strong mechanical aptitude with proven troubleshooting skills, particularly in relay logic and system diagnostics.
Desired Certifications & Training
Genetec
Software House
Lenel
Feenics
Milestone
Avigilon
Crestron
Skill Requirements
Flexibility: Willingness to work overtime as needed to meet construction and service schedules.
On-Call Capability: Ability to support 24/7 client SLAs and respond to emergencies when required.
Travel: Willingness to travel at least 60% of the time within the designated service market, with occasional out-of-town travel up to 20%.
Technical Proficiency: Competent in using computers and industry-specific software.
Physical Requirements: Ability to handle physical workloads, including lifting and carrying up to 50 lbs, and the ability to walk, sit, and stand for extended periods.
Driving Record: Must possess a clean driving record and hold a current state driver's license.
Join our team and become a key player in delivering top-tier service and technical expertise to our valued clients!
Auto-ApplyField Service Technician
Field technician job in San Antonio, TX
Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate full-time position opening for a Field Service Technician to be based remotely, located in or near San Antonio, Texas.
Job Summary
The Field Service Technician is responsible for on-site installation, preventative maintenance, and corrective maintenance of Astrophysics products at various customer locations. In this role, the technician will troubleshoot, diagnose and repair products, perform maintenance, and complete all service documentation and reports. The Field Service Technician must maintain a professional appearance and provide exceptional customer service. The Field Service Technician position requires the ability to travel, reliable vehicle transport, and a valid driver's license.
Essential Functions:
Perform on-site installation, and preventative and corrective maintenance.
Complete all necessary service documentation, including reports, radiation surveys, parts requisitions, and expense reports.
Test faulty equipment to diagnose malfunctions and return the defective parts regularly, as parts are accumulated and shipping is cost-effective.
Input and maintain all data in the service databases (including Astrophysics proprietary software and apps), ensuring timely and accurate completion.
Review machine and customer information prior to arriving on-site, and prepare the necessary equipment, parts, and documentation in advance.
Update the customer and Astrophysics service headquarters on progress and status of service call.
Deliver the customer package, including warranty, customer survey, and copies of all relevant reports.
Ensure an outstanding customer service experience.
Promote the sale of extended warranty service contracts and repeat x-ray purchases.
Provide operator and/or technical training.
Provide technical phone support and documentation as needed.
Provide support for custom product installations, upgrades, and special projects as required.
Education and Experience:
Associate's or Bachelor's Degree in Electronics, Computer Engineering, or related field.
2-7 years technical support or field service experience.
Excellent analytical, problem-solving and troubleshooting ability.
Excellent customer service skills.
Professional appearance, demeanor and attitude.
Ability to consistently travel to various work sites.
Fluent in both written and verbal English.
Must be eligible for and able to maintain a Secret-level security clearance.
Benefits & Perks:
Excellent medical, dental and vision benefits
401K plan with 4% employer match
11 paid holidays, 10 PTO days
Free donuts on Fridays, company luncheons and year end party!
Additional travel perks and incentives
Be part of a meaningful security mission with opportunities for personal and professional growth and development.
Join our Astrophysics family today!
Equal Opportunity Employer
Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call *************** and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
FIELD SERVICE TECHNICIAN II - AUSTIN
Field technician job in Creedmoor, TX
The Field Service Technician II diagnoses and repairs company assets, completes repair order documentation and assists other maintenance personnel when required.
CORE RESPONSIBILITIES
Wear the appropriate personal protective equipment (PPE).
Diagnose and repair company assets.
Fuel and lubricate all equipment on an eight-hour interval.
Perform technical inspections and document findings.
Perform preventive maintenance duties.
Perform field maintenance repairs according to work pending reports, Vehicle Condition Reports (VCRs) and Preventative Maintenance (PM) schedules.
Request parts required.
Document repair operations and time tracking in accordance with department procedure.
Ensure service trucks are kept clean, organized, and maintained properly and ready for use at all times.
Immediately report any safety violations and correct unsafe acts or conditions.
Adhere to policies and procedures governing sites and safety.
Other duties as assigned.
REQUIRED SKILLS & QUALIFICATIONS
At least three years of industrial and heavy equipment maintenance experience or a technical degree and at least one year of experience, or military service in a related field
Verbal and written communication skills in English
Must possess own tools or be willing to buy them
Ability to perform computer-required repairs
PREFERRED SKILLS & QUALIFICATIONS
High school diploma or its equivalent;
ASE Certifications in Diesel Automotive
John Deer training certificates
Caterpillar training certificates
Case training certifications
Mine Safety & Health Administration (MSHA) certified
Valid Texas Commercial Driver's License (CDL)
Safe driving record for the last five years.
LICENSES & CERTIFICATIONS
Valid Texas Class C driver's license
Safe driving record for the last three years.
Auto-ApplyField Service Technician (Hot Side) - San Antonio, Texas
Field technician job in San Antonio, TX
Are you mechanically and electrically inclined? Do you enjoy working with your hands? Do you enjoy making customers happy and solving problems? Tech24 is a nationwide Commercial Kitchen Equipment Repair company. We are searching for individuals who are professional, motivated, and willing learn.
Commercial Kitchen Equipment Repair, what does that mean?
We do service and repair on the following equipment:
* Commercial HVAC units
* Refrigerators and Freezers
* Ice machines
* Icee machines
* Beverage machines
* Fryers
* Grills
* Ovens and so much more!
What you'll bring to the table:
* Valid driver's license and acceptable driving record
* Professionalism
* Mechanically inclined with a hunger to learn new techniques and approaches.
* Ability to embrace continuous improvement and the entrepreneurial spirit.
* Integrity
What you'll receive in return:
* Weekly pay
* Company uniforms
* Company phone
* Company vehicle and gas card
* Benefits: Health, Vision, and Dental
* 401k with company match
* Additional supplemental policies
* 2 weeks of paid time off
* Holiday pay PLUS your birthday off as a paid holiday each year!
* Industry leading training, ask your recruiter about Tech24 University
What our hiring process looks like:
* Once you apply, keep an eye out on your emails!
* A Recruiter will reach out regarding next steps, don't worry this is very informal, this is your time to learn more about Tech24 and for us to get to know you!
* On site interviews will be scheduled with the hiring manger! It's not un-common for us to make job offers on site!
* Once an offer is extended, we'll get you started within 2 weeks!
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
Customer Service Engineer
Field technician job in San Antonio, TX
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Field Service Technician
Field technician job in San Antonio, TX
:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.
From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.
We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.
Want to Learn More? Watch A Day in the Life of a Crown Field Service Technician! click here
.
Job Posting External
Job Duties
Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
Perform all assigned planned maintenance on customer lift trucks.
Maintain a service van and its inventory.
Process paperwork after completion of each job.
Minimum Qualifications
Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks.
Preferred Qualifications
Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
Good written/verbal communication and customer care skills.
Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
Industry related training is preferred
Ability to read and understand service manuals, plan, and follow-through
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
Crown also offers Service Technicians:
Award-Winning Service Training
Company Vehicle for Field Service Technicians
Tool Insurance
No Flat Rate
40 Hours Per Week plus Overtime
Uniforms
Specialty Tools
Primarily 1st Shift
Career Advancement Opportunities
EOE Veterans/Disabilities
Level 1 Telecom Technician
Field technician job in San Antonio, TX
Level 1 Telecom Technician
Description: Hiring Level I Telecom Technicians in San Antonio Start Your Career in Structured Cabling! $19-$23 Are you ready to build a long-term career in the low-voltage and telecom industry? We re looking for driven Level I Telecom Technicians to join project teams across San Antonio. If you have basic hands-on skill, a mechanical mindset, and the drive to grow into a senior-level cabling or fiber technician, this is your entry point into a high-demand technical trade.
About the Opportunity / What You ll Do
As a Level I Telecom Technician, you ll support commercial structured cabling installations in office buildings, schools, hospitals, manufacturing facilities, and tech environments. You ll work under experienced technicians and learn the industry from the ground up.
You ll:
Install support structures including J-hooks, bridle rings, cable tray, and ladder rack
Pull, route, and label Cat5e, Cat6, and Cat6A network cabling
Assist with installing wall plates, workstation outlets, surface-mount boxes, and modular furniture cabling
Perform basic copper terminations (110 punchdown, modular ends, outlet terminations)
Learn standards and best practices based on EIA/TIA guidelines
Support telecom closet work including dressing cable, installing patch panels, and prepping racks
Assist with basic test equipment ( dummy-end testers, continuity testers)
Read and follow basic blueprints, labels, and pathway drawings
Work safely on ladders, lifts, and within active construction environments
Qualifications / Who You Are
6 months to 2 years of telecom/structured cabling experience preferred
Familiar with low-voltage tools including snips, punches, drills, testers, and labelers
Ability to work overhead, climb ladders, and lift up to 50 lbs
Comfortable in fast-paced commercial construction settings
Eager to learn the telecom trade and advance toward higher-level technician roles
Reliable transportation and strong work ethic
Career Advancement Your Path with TradeSTAR
This position is built for growth. With TradeSTAR, you have a clearly defined path:
Level I Level II Level III Technician Lead Tech Project Roles
As you gain experience you ll have opportunities to learn:
Advanced copper & fiber terminations
Certification-level testing (Fluke DSX, OTDRs)
Data center buildouts & structured cabling layouts
Fiber splicing and backbone installations
Manufacturer certifications (Leviton, Panduit, Ortronics, etc.)
Leadership and project coordination skills
TradeSTAR will help you get there with consistent work, skill-building assignments, and long-term placement opportunities.
Why TradeSTAR
TradeSTAR has placed low-voltage technicians across Texas for over 20 years. We respect the trades and support your growth with long-term opportunities and access to leading contractors in the San Antonio market.
Compensation & Benefits
$19.00 $23.00/hr depending on experience
Weekly pay with direct deposit
Multiple healthcare options
Holiday pay
401(k) with company match
Referral bonus program
Career development & advancement opportunities
Apply Today Build Your Future in Telecom!
Contact TradeSTAR San Antonio
12770 Cimarron Path, Suite 116
San Antonio, TX 78249
Phone: ************
Hours: Monday Friday, 8 AM 5 PM
#SAN05
Mobile Field Service Technician - Lafayette, LA
Field technician job in San Antonio, TX
Join our Team: Mobile Field Serviced Technician, Remote
Lafayette, LA
Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Mobile Field Service Technician to contribute to the Terex team in Lafayette, LA.
At Terex, we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.
As a Mobile Field Service Technician at Terex, based in Lafayette, LA you'll play a pivotal role in growing and expanding our service support across the US to continue to help serve our communities by listening, responding, and delivering solutions. Our service function is key to our business success, and we are looking to add skilled team members as we expand our service network. We continually invest in our team members by providing ongoing technical training to develop your skills and grow our business.
What you'll do
Adhere to Terex safety policies and procedures
Follow and promote The Terex Way Values
Work on a wide array of equipment including truck mounted aerial platforms, digger derricks and cranes
Troubleshoot mechanical, hydraulic and/or electrical systems
Manage own schedule and support customers with repairs
Utilize current technology to support everyday work functions
What you'll bring
High school diploma or GED
Basic set of mechanical tools (sockets, wrenches, and battery-operated impact gun)
A minimum of 2 years of experience working with heavy machinery and/or utility equipment
2+ years of Field Service experience
Able to pass MVR
Ability to obtain and maintain a DOT qualification
Willingness to submit for pre-employment background check and drug screening
Must be located within 60 miles of Lafayette, LA
Other Skills & Abilities
5+ years in a similar field
Excellent communication skills: both oral and written
Basic computer skills
Background in customer service
Experience with utility-type equipment, along with Genie &/or JLG
Extensive knowledge of Terex Products: e.g Hi-Ranger, Telelect
Fluid Power Society certification
Other Working Conditions
Must be willing to work varied hours and be on the road up to three to four nights per week.
Able to climb ladders and over and under vehicles.
Able to lift, push, pull up to 40 lbs
Willing to work in different weather conditions
Tolerable to heights
Why Join Us
We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
We are committed to helping team members reach their full potential.
Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate
This above description is non-exhaustive and there may be additional duties in accordance with the role.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
Salary: The compensation range for this position is $31-$38 hourly. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
About Terex:
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at **********************************
.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
Auto-ApplyCabling Technician
Field technician job in San Antonio, TX
Cabling Technician will build the infrastructure of all telecom networks, such as Local Area Networks (LANs), Wide Area Networks (WANs), and Cable TV (CATV). As the functions are very technical, applicants must be eager to acquire new skills, adapt to industry changes, and continuously improve knowledge of the trade to ensure ongoing success and growth in the role. Known also as Networking Cable Installers, they must install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the organizations where they work.
Applicants must reside or be willing to relocate to the San Antonio, Texas area.
Duties/Responsibilities:
Assemble and arrange material and equipment
Explain and verify service orders, drawings, specifications, particular needs, and instructions
Run, pull, stop and splice copper and fiber optic cables, such as CAT5, SE, CAT6, low voltage cables, and fiber
Mount telecom equipment while adhering to best practices, industry standards, and manufacturer requirements
Aid in arranging routers, hubs, install support structures, including racks, ladders, and j-hooks, and switches using data provided by all teams within the organization
Install access control systems and surveillance cameras, and maintain good relations with clients by listening to and then sorting out their issues or escalating the same to their seniors.
Manage and maintain exact inventory for parts, tools, and supplies
Install closet hardware, including connecting blocks, fiber enclosures, racks, backboards, and patch panels.
Preffered Skills/Abilities:
Network installation: Installing network cables is a crucial part of a cabling technician's job. They need to know how to install network jacks, patch panels and other hardware. This includes knowing how to read and interpret diagrams and schematics to ensure the proper installation of the network.
Cable management: Cable management is the ability to organize and store cables in a way that ensures they don't interfere with the operation of a computer or other device. This includes knowing how to coil and tape cables, as well as how to route them through walls and other obstacles. Cable management is an important part of ensuring the safety of the people who use the network.
Communication: Communication skills are necessary for networking and working with other technicians. They also help you to convey information to clients and managers. Effective communication skills can help you to collaborate with others to solve problems and find solutions.
Problem-solving: Problem-solving skills allow you to identify issues, develop solutions and implement them. As a cabling technician, you may be responsible for diagnosing and repairing network issues. Your ability to identify the source of the problem and develop a solution can help you save time and money.
Electrical knowledge: Electrical knowledge is the ability to understand how electrical systems work. This includes knowledge of electrical components, how they function and how to troubleshoot them. Electrical knowledge is important for network cabling technicians because they need to understand how to properly install and maintain the network's electrical system.
Education and Experience:
High School Diploma or its equivalent combination of education and experience
Physical Requirements:
Position requires climbing ladders, frequent walking, stooping, crawling, pushing, balancing, lifting of more than 50 lbs. and operating heavy equipment.
Works in confined areas, stockroom, closets, etc. above and below ground level.
Service Technician - Bicycle Heaven - San Antonio, TX
Field technician job in San Antonio, TX
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.
In Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we're here to help you build your career at Specialized.
JOB SUMMARY
A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.
HOW YOU'LL MAKE A DIFFERENCE
* Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.
* Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert
* Assists customers in an enthusiastic and courteous manner; provides "wow" customer service.
* Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs
* Advises and assists customers with their product/service selection without bias.
* Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.
* Assists with bike sales with technical consulting, and any other bike floor duties as needed.
* Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction
* General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
* Proficiency in Lightspeed point of sale systems and store operational websites
* Regular, dependable attendance and punctuality
WHAT YOU NEED TO WIN
* Passion for cycling and the Specialized brand
* Bike shop / Bike mechanic experience preferred
* Excellent communication with the ability to effectively interact with riders and team members
* Must be able to work as business dictates which includes weekends
* Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
* Able to lift at least 50 lbs. or more and use proper lifting skills
TELL ME MORE
* Competitive health care (Medical PPO or HDHP)*
* Dental*
* Vision*
* Health Savings Account (HSA)
* Short and Long Term Disability
* Company sponsored life insurance
* Optional Term Life Insurance
* Optional Critical Illness insurance
* Optional Critical Accident insurance
* Competitive vacation package*
* 401(k) with match
* 8 Weeks paid parental leave
* Paid company holidays
* Employee discounts on all product
* Deep partner retail discounts
* Fitness & Events Reimbursement
* Employee Assistance Program
* Commuter Benefits *if applicable in state
* For eligible employees
Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.
Auto-ApplyService Technician - Bicycle Heaven - San Antonio, TX
Field technician job in San Antonio, TX
ABOUT SPECIALIZED
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.
In Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we're here to help you build your career at Specialized.
JOB SUMMARY
A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.
HOW YOU'LL MAKE A DIFFERENCE
Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.
Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert
Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.
Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs
Advises and assists customers with their product/service selection without bias.
Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.
Assists with bike sales with technical consulting, and any other bike floor duties as needed.
Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction
General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
Proficiency in Lightspeed point of sale systems and store operational websites
Regular, dependable attendance and punctuality
WHAT YOU NEED TO WIN
Passion for cycling and the Specialized brand
Bike shop / Bike mechanic experience preferred
Excellent communication with the ability to effectively interact with riders and team members
Must be able to work as business dictates which includes weekends
Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
Able to lift at least 50 lbs. or more and use proper lifting skills
TELL ME MORE
Competitive health care (Medical PPO or HDHP)*
Dental*
Vision*
Health Savings Account (HSA)
Short and Long Term Disability
Company sponsored life insurance
Optional Term Life Insurance
Optional Critical Illness insurance
Optional Critical Accident insurance
Competitive vacation package*
401(k) with match
8 Weeks paid parental leave
Paid company holidays
Employee discounts on all product
Deep partner retail discounts
Fitness & Events Reimbursement
Employee Assistance Program
Commuter Benefits *if applicable in state
*For eligible employees
Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
See what we are up to on
LinkedIn
,
Instagram
, and most importantly, our #
DogsofSpecialized
.
Auto-ApplyField Technician Starlink/Dish Network
Field technician job in San Antonio, TX
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule
Bonus Opportunity: Earn a Trained and Active Bonus of $1000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
Auto-ApplyField Service Technician
Field technician job in San Antonio, TX
Job Description
Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate full-time position opening for a Field Service Technician to be based remotely, located in or near San Antonio, Texas.
Job Summary
The Field Service Technician is responsible for on-site installation, preventative maintenance, and corrective maintenance of Astrophysics products at various customer locations. In this role, the technician will troubleshoot, diagnose and repair products, perform maintenance, and complete all service documentation and reports. The Field Service Technician must maintain a professional appearance and provide exceptional customer service. The Field Service Technician position requires the ability to travel, reliable vehicle transport, and a valid driver's license.
Essential Functions:
Perform on-site installation, and preventative and corrective maintenance.
Complete all necessary service documentation, including reports, radiation surveys, parts requisitions, and expense reports.
Test faulty equipment to diagnose malfunctions and return the defective parts regularly, as parts are accumulated and shipping is cost-effective.
Input and maintain all data in the service databases (including Astrophysics proprietary software and apps), ensuring timely and accurate completion.
Review machine and customer information prior to arriving on-site, and prepare the necessary equipment, parts, and documentation in advance.
Update the customer and Astrophysics service headquarters on progress and status of service call.
Deliver the customer package, including warranty, customer survey, and copies of all relevant reports.
Ensure an outstanding customer service experience.
Promote the sale of extended warranty service contracts and repeat x-ray purchases.
Provide operator and/or technical training.
Provide technical phone support and documentation as needed.
Provide support for custom product installations, upgrades, and special projects as required.
Education and Experience:
Associate's or Bachelor's Degree in Electronics, Computer Engineering, or related field.
2-7 years technical support or field service experience.
Excellent analytical, problem-solving and troubleshooting ability.
Excellent customer service skills.
Professional appearance, demeanor and attitude.
Ability to consistently travel to various work sites.
Fluent in both written and verbal English.
Must be eligible for and able to maintain a Secret-level security clearance.
Benefits & Perks:
Excellent medical, dental and vision benefits
401K plan with 4% employer match
11 paid holidays, 10 PTO days
Free donuts on Fridays, company luncheons and year end party!
Additional travel perks and incentives
Be part of a meaningful security mission with opportunities for personal and professional growth and development.
Join our Astrophysics family today!
Equal Opportunity Employer
Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call *************** and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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