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Field Service Engineer - Chicago
Executive Directions & Pinnacle Int'l
Field technician job in Chicago, IL
One of our clients is a German-owned (US-based) capital equipment subsidiary that sells inline automated systems for the confectionary and food industries. Due to growth and expansion in North America, the company is seeking two Field Service Engineers based in the Midwest (Chicago/Milwaukee), Northeast (Philadelphia/NYC/New Jersey), or Southeast (Atlanta) areas. The Role:
Will travel up to 75% on site to customers/manufacturing locations.
Trips are primarily 1-3 weeks, Monday-Friday but travel flexibility is a must.
The Responsibilities:
Install, repair, and rebuild high speed, servo-driven, mechanical motion-controlled systems that slice, cut, fold, slip, stack, wrap, and convey products.
Perform product training and demonstrations on an as needed basis
The Ideal Candidate:
Strong mechanical systems repair/installation background with:
Servos
Camshafts
High-speed mechanical motion systems (1,000 to 3,000 pieces per minute)
Ability to diagnose and repair:
Electrical components
Wiring issues
PLCs (AB, B&R, and Schneider software)
Safe driving record
Ability to obtain a passport and travel to Germany
Lives within 90 minutes of an airport
Salary:
$35 to $50 an hour
Overtime
Per Diem
Interested candidates may respond to this posting or contact Sean Broom directly on his LinkedIn page.
$35-50 hourly 60d+ ago
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Senior MSL, Rare Disease - Field-Based IL/WI
Amgen Inc. (IR
Field technician job in Chicago, IL
A leading biotechnology firm is seeking a Senior Medical Science Liaison for Rare Disease in the Chicago area. In this field-based role, you will engage with healthcare providers, providing critical scientific information while contributing to improving patient outcomes. Candidates should possess strong Medical Affairs experience and a doctorate degree, with preferred expertise in Rheumatology or Nephrology. Join the team to make a lasting impact on patients' lives and enjoy a collaborative culture with comprehensive benefits.
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$45k-72k yearly est. 4d ago
Field Service Maintenance Specialist
Advanced Technology Services (ATS 4.4
Field technician job in East Chicago, IN
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, Mexico y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fabricas funcionen mejor.
Principal Duties/Responsibilities:
* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.
* Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.
* Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.
* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
* Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.
* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
* Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
* Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
* Conducts on-the-job training and leads technical programs for technical development of customers and coworkers
* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
* High School Graduate or equivalent (GED).
* Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.
* Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
* Must be able to use basic hand tools and specialized tools, and programming software as appropriate.
* Extensive travel required. (Local, National, International)
Desirable KSAs:
* Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.
* Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.
Competencies:
* Communications
* Customer Focus
* Personal Discipline
* Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$44.97-$57.53 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religion, sexo (incluido el embarazo, identidad de genero y orientacion sexual), origen nacional, discapacidad, estatus de veterano, informacion genetica u otro estatus legalmente protegido. Revision de la politica de privacidad aqui here.
$45-57.5 hourly 1d ago
Field Service Technician HVAC Data Center
Munters 4.3
Field technician job in Chicago, IL
HAVC Data Center TechnicianTravel 90% About US:Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers'operations. With an optimal climate system, we can help them to more efficiently use energy or waterresources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation.We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.Job Summary:Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills. Requires some ability to manage the projects while onsite for start-up commissioning and coordination of other trades and services.Essential Functions and Responsibilities:
Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems.
Maintain and protect Munters equipment and property.
Respond in a timely manner to all requests for service from customers or management.
Provide customer training on Munters equipment.
Provide technical feedback on equipment using detailed field service reports.
Understand that Field Service's major role is one of instant response to customers' needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise.
Requirements:
5+ years of experience and extensive knowledge in the Mechanical field specifically the HVAC field.
Frequent travel required, up to 90%, across the USA by plane and car.
Extensive knowledge in electrical troubleshooting, able to diagnose electrical issues with proficiency and record data.
Knowledge of all safety procedures and requirements and has training in Arc flash, lock out tag out and other safety requirements. Understands and knows how to utilize all PPE associated with electrical safety.
Extensive refrigeration knowledge. Understands how to pressure test, evacuate, and charge systems without assistance. Understands the refrigeration system concepts and can fully troubleshoot and diagnose refrigeration problems. Proficient in brazing and soldering. Holds a universal refrigeration card.
Extensive knowledge in Controls, has experience with troubleshooting, programming, or downloading to controls systems. Understands PLC's and how to work with all types of platforms. Knows how to access information from PLC's and be able to adjust. Able to connect to a PLC with a computer to communicate and make changes.
(Optional) State Licensed Master HVAC mechanic. This requires years of experience, training and testing along with experience working under other experienced professionals to achieve.
Strong written and verbal communications skills
Self-Motivated, with the ability to work independently.
Ability to communicate well with other site personnel as well as Sales PM, Service Manager and Technical Support personnel.
Education:
High Diploma or equivalent. Trade School desired.
Physical Requirements:
Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc.
Work Conditions:
You must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires.
Ability to travel and be away from home for several days at a time.
Willingness to take "On-call" duties as required.
Willingness to occasionally work weekends and/or holidays.
Willingness to work outdoors in all types of weather conditions.
Willingness and ability to work 6 feet or more above the ground as required.
Benefits:
Competitive Salary
Comprehensive health, dental, and vision insurance plans
Flexible work schedule
Generous vacation and paid time off
401K retirement savings plan with employer matching
Professional development opportunities, including tuition reimbursement, and conference attendance
Company-sponsored social events and team-building activities
State-of-the-art equipment and tools to support your work
Equal Opportunity Employer:We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position
$69k-87k yearly est. 1d ago
Field Service Technician - Printing Industry
Durst Image Technology Us 4.0
Field technician job in Chicago, IL
. Vanguard Durst Digital Printing Systems is the leading manufacturer of UV Flatbed, Hybrid and Roll to Roll printers for signage, decor, corporate, industrial, and packaging. Vanguard's mission is to deliver the best ownership experience in the wide format market to our customers. This is accomplished by offering the highest levels of service, outstanding communication, technology, and customer care. We create, foster, and nurture a culture of caring about our customers, vendors, and employees which shows in every interaction internally and externally.
At Vanguard, you aren't just an employee - you are family. From day one, you'll be welcomed into our team of dedicated, talented, friendly people who will provide all the support you need to be successful. Your first month of training will include time at our Atlanta-area headquarters as well as in the field where you will shadow other Service Technicians. You get to form strong relationships with customers and delight them with outstanding service. You'll have the satisfaction of knowing you made a positive, lasting impact every day.
Are you the go-to for fix-it assistance in your circle of family and friends? Are you a DIY person who likes working with your hands and mind, tackling challenges, and taking things apart and fixing them? If yes, we want to talk to you!
Here are some examples of the skills/experience/hobbies we find typical in our Service Technicians:
RC Car and Planes
Robotics experience
Automotive repair
Motorcycle rebuild and repair
Bicycle repair/modifications
Small engine repair
Automation machine repair
Mechatronics students
Machine assemblers or repair
Marine mechanics
Now, a bit more about what you'll be doing in this job:
The Service Technician is responsible for installing and servicing all printers to the delight of our customers, while enhancing Vanguard Digital's products by recommending enhancements/improvements. Your specific responsibilities include:
Ensure all printers are properly installed and operational.
Train Vanguard customers on how to operate our printers.
Diagnose, repair and solve issues with our printers via remote support or onsite service.
Support sales activities by passing information/opportunities to Sales
Provide remote support for our customer service 1-800 line.
Communicate effectively with all stakeholders to direct activities that support and deliver on our commitments.
Document/Record service calls including materials and resolutions in our software (Salesforce) system.
What you bring to the table:
The successful candidate will be an aggressive problem solver and an action oriented individual who effectively builds long-term value with our customers and fellow employees.
To be considered for this position, you must have these qualifications:
Heavy, industrial equipment maintenance knowledge/experience
Installation/support experience onsite as field tech/engineer
Willingness to travel as needed, typically up to 75% of the time throughout the USA and Canada, with occasional weekend work to meet customer needs
Great attitude and eagerness to learn
Excellent communication and customer service skills
Strong mechanical aptitude and good dexterity
Strong electrical and electronic troubleshooting skills
Ability to identify, recommend, and implement effective technical repair and maintenance solutions.
Proficient computer skills
High school diploma or equivalent
Experience or training within some form of mechanical discipline
Valid driver license and willingness to do pre-employment drug and criminal background checks
Physical Demands: Must be able to stand and walk most of the workday, including frequent bending/stooping. Must be able to lift/carry and push/pull up to 50 pounds.
Bonus points for these nice-to-have but not required qualifications:
Associates degree or equivalent training and/or experience
Previous experience in printing or related industry
Familiarity with reading schematics and wiring diagrams
Hands-on experience with hand tools
Working knowledge of multimeters for electrical testing
Working knowledge of AC and DC up to 3 phase
Basic knowledge of PLC programming
Strong understanding of computer hardware and software
$49k-76k yearly est. 1d ago
Field Service Technician - FT
Culligan International 4.3
Field technician job in Oak Forest, IL
Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-provided workwear, cell phone, tablet * Company-paid training * Additional Culligan Corporate Subject Matter Expert training offered
* Employee discounts for Culligan in-home products
* Eligibility for annual recognition and training meetings/events
Comprehensive training provided. We will teach you everything you need to know to launch your career in the high-growth water treatment business!
Culligan Water is seeking an individual to provide installation, service, and repair of Culligan products in homes and/or businesses. Our products include water softeners, drinking water systems and solutions for problem water.
The service technician provides repairs, upgrades, maintenance, and installations for Culligan equipment and products in customers' homes and/or businesses. The technician's goal is to provide the maximum amount of quality service to Culligan customers.
Responsibilities
* Performing all diagnostics and analysis to troubleshoot and repair equipment in a timely and efficient manner
* Installing, upgrading, and maintaining equipment
* Completing paperwork related to tasks in an accurate and timely manner
* Assisting other employees with the delivery and installation of products/equipment
* Maintaining company vehicles, tools, and equipment
* Communicating positively with customers and maintaining positive public relations for the company
* Following all rules and regulations about safety and Culligan policies
Qualifications
* High school diploma or GED
* Plumbing experience is highly preferred
* Minimum two years of installation and maintenance experience preferred
* Excellent communication skills, both written and verbal
* May require lifting/moving equipment from 50-75 lbs
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $23.00 - $26.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$23-26 hourly 15d ago
T700 Depot Military Field Service Representative - Tolemaida, Colombia
This is a Computer FieldTechnician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
desktop support
Alpha Technologies USA 4.1
Field technician job in Chicago, IL
Skills & Experience Required:
· Bachelor's Degree preferred
· Two-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops
· Ability to provide technical support to computer users both on the telephone and face-to-face when necessary
· Strong amount of technical knowledge of Windows XP, Windows 7, Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg) and telephony environments. Expert level knowledge in at least one of these areas.
· Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas
· Strong basic execution capabilities within functional areas of IT
· Moderate proficiency in troubleshooting desktop computer issues, both hardware and software
· Ability to manage a work queue in a ticketing system
· Work overtime hours, weekend hours and on-call hours as required
· Excellent customer services skills; good telephone presence.
· Ability to handle multiple tasks and prioritize appropriately
Requirements:
The Service Desk Technician will perform a variety of support activities including but not limited to the remediation of desktop computer issues and the support of desktop computer users with their hardware and software needs. He or she will answer phone calls and log issues with an incident tracking system. The Technician will escalate and track issues when immediate resolution is not possible. The Technician will perform other duties in service to the Technical Services department as required
Key Responsibilities:
· Provide initial troubleshooting of application and hardware issues. Issues of moderate complexity for any type of desktop hardware and software should normally be solved without assistance. In at least one technical area of specialization, incumbent should be able to solve problems of the highest complexity. For more complex issues in areas beyond the incumbents primary area of specialization, incumbent will collect data and escalate complex issues to Senior Service Desk or Desktop support staff and track those issues through completion
· Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area.
· Apply policies to situations with minimal interpretation.
Supervision Received/Provided:
· Performing project work as assigned under the supervision of a lead or manager.
· Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills.
· The focus of a service desk person is to stay at the service desk and service people over the phone. Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations.
· For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support technician even if they are technically capable of solving it themselves.
· Contribute to work flow or process change/redesign to the team where improvements are identified through troubleshooting
· Performing Active Directory actions such as password resets and data entry, as required.
Additional Information
Send me your resumes at vince@alphait. us
Pozdrawiam / With best regards,
Alpha Technologies Inc (USA)
Vince Taylor
Sr Technical Recruitment Specialist
$37k-48k yearly est. 60d+ ago
Field Technician
Flash 3.9
Field technician job in Chicago, IL
Help us change the way the world parks Parking isn't just about spaces - it's about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we're not just thinking about today's parking challenges; we're actively shaping the future of parking + charging. Join us in transforming the way the world parks.
Join Our Flash Team as a Field Tech!
The FieldTechnician will provide regional on-site support for FLASH customers who are local to a specific area. With the support of the FLASH Support Services team, the FieldTechnician will be responsible for:
This will be a great role for you if you are someone who puts the customer's needs first, likes to check things off your list, you are an over-communicator, have great customer service skills, a strong focus, extreme attention to detail, and are skilled in PARCS and troubleshooting.
Location: Chicago, IL
Travel:
* Travel in Chicago, IL and surrounding areas up to 50%
* Be available to travel on short notice, such as same day, will be required.
* Be available for a monthly on-call schedule (from 4 pm to 8 am Monday through Friday and 24 hours on Saturday and Sunday) with a two-hour response time.
* Be available during the on-call period where the technician might be required to spend time (4-5 hours) at specific sites.
* Be available for major special events in the area which the client may request a technician to be at the site during the event.
* The FieldTechnician may be assigned a company vehicle if their role requires it. When the company provides vehicles for fieldtechnicians, they are to drive for company-designated business only. The Fleet Vehicle SOP covers the policies for driving a company vehicle as well as for employees who wish to use their personal vehicle for company-designated business and reimbursement for costs associated with this business use.
What You'll Do:
* Manage installations with guidance of the Project Manager - leveraging internal and partner relationships to fully understand the scope and nature of each assigned project as per the project manager.
* Commission and test all aspects and functionality of Flash equipment at the completion of installation.
* Service, troubleshoot, and resolve issues.
* Exhibit strong professional business ethics, including: building and maintaining constructive working relationships, implementing proactive and concise communication,
* Acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating FlashParking's core values.
* Ensure all hardware, systems, and equipment are tested and working properly before leaving clients' locations.
* Be familiar with various gate manufacturers and model/types in order to successfully program multiple variations per project nature and scope
What You Bring:
* Comfortable using hand tools and a multimeter.
* Developing an understanding of FlashParking software solutions, capabilities, and installations, including a solid understanding of FlashParking hardware and associated troubleshooting techniques.
* The ability to quickly learn and understand new hardware/electronic components.
* Ability to read, write, speak, and understand the English language in a business environment.
* Ability to work autonomously in an uncontrolled environment (parking garage).
* Experience with troubleshooting methodologies & quality testing.
* General experience with low and high voltage wiring or commercial electrical knowledge.
* Experience communicating with colleagues and customers in a technical support environment.
* General knowledge of LAN/WAN networks and associated components.
* A valid U.S. Driver's License. • Bachelor's Degree, Associate's Degree or a Technical School Certification in a related field (or equivalent education, plus customer support, project coordination, or account management experience) is preferred.
* Ability to use a personal computer and proficiency with other Microsoft Office applications.
Qualifications:
* Strong written and verbal communication skills
* Amazing attention to detail
* Outgoing and has an "I've got this" attitude
* Ability to read, write, speak and understand the English language in a business environment • Documentation skills
* PARCS experience, Access Control/CCTV experience, Comptia A+, Network+ certifications are preferred.
* Experience installing local networks and working with relays is a plus.
* Bachelor of Arts, Associate's Degree, or a Technical School Certification in a related field (or equivalent education, plus customer support, project coordination or account management experience.)
* Some travel and a rotating on-call schedule is required
Pay Rate: $28-$38/hr
* Final salary will be determined based on candidate's skills and experience level.
Competitive Rewards Package includes:
* Comprehensive medical, dental, and vision insurance
* 401(k) with company match
* Paid time off and flexible work environment
* Opportunities for professional growth and development
Flash is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified individual is encouraged to apply to join our team.
$28-38 hourly 60d+ ago
Breast and Skeletal Health Field Service Engineer - Chicago, IL
Hologic 4.4
Field technician job in Chicago, IL
We are growing and are thrilled to be recruiting in the Chicago area. Joining a team in our Breast & Skeletal Health division, you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
Summary Of Duties And Responsibilities
* Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
* Establish and maintain a high level of customer satisfaction with Hologic's products, support and service.
* Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
* Assist other Field Engineers as necessary.
* Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
* Complete and submit all required paperwork on time and accurately.
* Train customers on the basic operation and use of Hologic products.
* Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.
* Provide support at conventions, trade shows and customer trials.
* Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.
* Manage inventory, keep accurate records, and return unused and failed parts promptly.
* Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.
* Manage the assigned territory in an organized fashion.
* Perform PM's on time, provide expeditious on-site response and minimize equipment downtime.
* Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
* Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
Qualifications
* Must be a self-starter, able to travel and work independently with minimal supervision.
* Must be capable of multi-tasking, setting priorities and scheduling work activities.
* Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
* Willing to work flexible hours and overtime on short notice.
* Position requires the ability to be "on call" after normal working hours.
* Depending on location, position may require frequent overnight travel.
* Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance.
* High degree of mechanical aptitude.
* Excellent communications skills, both written and verbal are required
Education
* Associate's Degree or equivalent in electronics, computer science or related technical discipline is required.
Experience
* 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred.
* Experience designing, installing, or maintaining computer networks highly desirable.
Specialized Knowledge
* Strong computer literacy.
* Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.
The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
$63.9k-100k yearly 55d ago
Field Service Technician - Commercial A/V & Electronics
Quest International 4.0
Field technician job in Chicago, IL
Job DescriptionA/V Field Service Technician - Hit the Road, Fix Real Systems
Quest International | Chicago, IL (Midwest Travel) $24.00-$35.00/hr DOE | Full-Time | Temp-to-Hire 80%+ Travel | Monday-Friday
This Is a Real A/V Field Job - Not IT, Not Desk, Not Bench
This role is for hands-on commercial A/V fieldtechnicians who troubleshoot and repair installed systems at customer sites.
If your background is IT helpdesk, desktop support, cybersecurity, networking, facilities, or management, this role is not a match.
What You'll Actually Be Doing
Performing independent on-site service calls
Troubleshooting commercial A/V and electro-mechanical systems
Executing FRU-level repairs and component replacement
Working hands-on with displays, racks, amplifiers, DSPs, switchers, DVRs
Using digital multimeters and diagnostic tools to isolate faults
Running, terminating, and testing HDMI, USB, Coax, Cat5/Cat6
Traveling across Chicago and the Midwest most weeks
Managing your own service route and daily workload
Communicating professionally with customers
Documenting work and moving on to the next site
If it routes, switches, amplifies, or drops signal - you'll be fixing it.
This Role Is Built For Technicians Who
Prefer field work over sitting still
Want variety instead of the same building every day
Can work independently without hand-holding
Want consistent work, not random gigs
What You Need (Read Before Applying)
3+ years of A/V, electronics, or low-voltage field service experience
Proven FRU-level troubleshooting capability
Hands-on use of a digital multimeter
Experience servicing installed commercial systems
Solid understanding of signal flow and cabling
Familiarity with DSPs, amplifiers, switchers, DVRs
Ability to lift 50 lbs, climb ladders, and work in tight spaces
Valid driver's license and comfort with heavy weekly travel
Professional, customer-facing communication skills
This Is NOT a Fit If
You want remote or hybrid work
You prefer bench, warehouse, or shop roles
You're IT-only or ticket-driven
You don't want to travel regularly
Why Technicians Choose Quest
40+ years of stable field service work
Clear expectations - no bait-and-switch
Monday-Friday schedule
Paid travel and mileage
Temp-to-hire path with long-term opportunity
Trusted to do the job without micromanagement
Quick Reality Check
This job involves frequent travel, hands-on A/V repair, and independent problem-solving.
If that's your lane, apply now.
If not, this role is intentionally not designed for you.
$24-35 hourly 30d ago
Field Service Technician Nationwide Extensive Travel
Vp 3.9
Field technician job in Chicago, IL
Field Service Technician(ElectroMechanical) - Veterans Prime, Inc.
Nationwide opportunities | Must be willing to relocate
Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide.
Responsibilities
Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms.
Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations.
Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance.
Travel extensively for overnight field assignments and represent employer partners in customer-facing environments.
Maintain professional customer communication, document service actions, and follow company safety and compliance procedures.
Requirements
Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery.
Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments.
Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest).
Comfort with frequent overnight travel throughout the U.S.
Strong customer service and communication skills for professional, on-site representation.
Compensation and Career Benefits
Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary.
Employment with veteran-friendly employers who value military experience and often include veteran hiring managers.
Opportunities for technical skill development, career advancement, and stable, long-term employment.
Dynamic, varied fieldwork that places techniciansin different environments and customer settings.
How to Apply
Submit your resume and complete the applicant questions to be considered for a screening call.
$70k-120k yearly Auto-Apply 32d ago
Field Service Rep Specialty Operations
Veolia 4.3
Field technician job in Chicago, IL
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
As a Field Service Representative- Specialty Operations with a PLC specialization is responsible for the operations, maintenance, and troubleshooting of complex water and wastewater treatment systems using Programmable Logic Controllers. In addition you'll be on the front lines providing operational and maintenance expertise on industrial water treatment systems for one of our customers from a variety of industries. This mission critical role involves working on a variety of technologies including media filtration, industrial water treatment and ultrafiltration (UF).
Key Characteristics
● PLC and controls expertise: Read, interpret, troubleshoot, and modify PLC ladder logic, electrical schematics, and Piping and Instrumentation Diagrams (P&IDs).
● Review customer plant installations and compare against VWTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.).
● Monitor equipment performance and operation.
● Conduct maintenance and calibration activities on various treatment plant instrumentation.
● Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements.
Duties & Responsibilities
● Carry out mechanical, electrical, process and controls troubleshooting on equipment such
The job description is not designed to capture all the employee's responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.
as valves, air compressors, ejectors pumps, blowers, instrumentation, and automation hardware.
● Perform installation & maintenance activities on various water treatment technologies.
● Provide customers with informal training around operation and maintenance of their system.
● Provide customers with detailed technical summaries of work performed during service visits.
● Other duties as assigned.
Knowledge, Skills & Abilities
● Strong background in electrical and controls troubleshooting, with experience in reading and interpreting P&IDs and electrical schematics.
● Experience with PLC and HMI programming, troubleshooting, and modification.
● Demonstrated ability to work independently and remotely with project teams.
● Strong oral and written communication skills.
● Ability to meet all customer site requirements .
Qualifications
Required:
● High School Diploma / GED / Home School Certification OR international equivalent 2+ years'
experience of service/maintenance or equivalent in an industrial environment.
● Valid Driver's License
Preferred (if applicable):
● Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation
Additional Information
Ability to travel within the region as needed - some over nights as needed.
Compensation - $30 - $43 per hour
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
$30-43 hourly 5d ago
Field Service Technician - Mechanical
ATS 4.7
Field technician job in Chicago, IL
The world isn't standing still, and neither is ATS Life Sciences - We don't follow the trends. We set them! Why work here?
Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences Systems team a division of ATS Corporation, a publicly traded global enterprise with a proud history, we are helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters - we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to assisting our customers in improving the quality of life for people around the world. When there is no room for error, and product failure is not an option, leading life sciences companies trust us to resolve their production challenges.
The Field Service Technician - Mechanical repairs and services equipment and machinery at customer facilities for both warranty and non-warranty issues; Meet or exceed customer's quality and service expectations. Represent ATS in a professional manner.
ESSENTIAL JOB DUTIES:
Troubleshoot, repair and maintain mechanical and electrical equipment at the customer's facility.
Resolve service requirements over the phone if possible.
Work with suppliers to resolve technical issues at customer sites.
Travel to both domestic and international customer locations.
Make recommendations to customers for items that require repair/replacement.
Follow customer's plant and safety regulations while at their facility.
Complete and submit detailed service and expense reports in a timely manner.
Make follow-up calls with the customer to verify problems have been resolved and coordinate future calls.
Facilitate warranty/non-warranty claims with the customer.
Responsible for keeping up with current ATS products and equipment.
Be available for on call support on a rotational basis.
Responsible for meeting or exceeding customer expectations in an efficient manner.
Assist other department staff as defined by the Back-end (BE) Manager, Service.
Take on temporary or permanent assignments as defined by the BE Manager, Service.
QUALIFICATIONS:
A high school or GED diploma and or TMA (Tooling & Manufacturing Association) or tool and die training.
Three (3) to six (6) years of experience in a hands-on mechanical/electrical environment.
Must be familiar with and be able to use hand tools, voltage/pressure meters, measuring gauges and devices.
Must be able to work in a multi-disciplined manufacturing and engineering environment, often under pressure-filled conditions.
Must have experience in dealing with customers to resolve problems.
The ability to read electrical and mechanical drawings, reference manuals and assembly systems instruction guides is essential.
Proficient with Microsoft Word and Excel.
Must have the ability to gain knowledge to readily determine parts of an assembly.
Requires excellent interpersonal and communication skills.
JOB SPECIFICATIONS:
The employee may be required to stand, walk, push, pull, reach overhead, and bend to the floor.
Exert up to 50 pounds of force occasionally, and/or exert up to 10 pounds of force frequently.
Visual acuity - Normal requirements for reading written instructions and computer screens.
Hearing ability - Normal requirements for understanding verbal instructions.
Working conditions - Working conditions - The employee is subject to a manufacturing environment with occasional exposure to high noise levels and exposure to physical hazards such as proximity to moving mechanical parts and electrical current.
Capable of wearing appropriate related PPE for extended periods of time.
If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.
Why YOU should join our ATS Life Sciences Systems team: We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.
ATS is an equal employment employer and is in compliance with American's with Disabilities Act (ADA), and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.
If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.
Why YOU should join our ATS Life Sciences Systems team:
We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.
What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!
INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving.
We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development - with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS!
We offer COMPETITIVE Total Rewards - Starting salary for this position is $32.00 - $40.00/hour with overtime pay eligibility, paid time off (PTO), employee incentive bonus program, comprehensive benefits (including health, dental vision and employee assistance program). Work in a fully climate-controlled environment, with a wellness reimbursement, tuition reimbursement, annual paid volunteer day off, 401K with employer match and optional employee share purchase program and more!!!
A place to BELONG: We celebrate our differences and ensure that all employees have equal opportunities for growth and development. We believe that diversity of thought, background, and experiences is essential for our success and innovation.
ATS is in compliance with the Americans with Disability Act (ADA) and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.
$32-40 hourly 60d+ ago
Field Service Engineer
Tomra Systems Asa 4.6
Field technician job in Chicago, IL
TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world's most advanced grading, sorting, peeling and analytical technology. The company's mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart, useable technologies.
TOMRA Food is a member of the TOMRA Group founded in 1972 that began with the design, manufacture, and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides technology-led solutions that enable the circular economy with advanced collection and sorting systems that optimize resource recovery and minimize waste in the food, recycling, and mining industries. This role is within the TOMRA Food division.
At TOMRA, we want people to innovate, exhibit passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We thrive off passion that always focuses and commits to meeting success. We demand a responsible and safe mindset that takes care of our customers, products and fellow employees.
$64k-92k yearly est. 60d+ ago
Technology Support II - Embedded Finance Technology Support
Jpmorgan Chase 4.8
Field technician job in Chicago, IL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member within the **Corporate and Investment Bank, Payments Technology Team** , you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. You will apply your expertise to provide Application support and help establish Site Reliability best practices for critical Payment systems built on modern technology stack as we embrace cloud transformation.
Candidate should be comfortable with **rotational weekend support,** with eligibility for comp-off leaves.
**Job responsibilities**
+ Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm.
+ Collaborate across partner teams to establish and maintain Service Level Objective (SLO), Service Level Indicator (SLI), and Error Budget for key Production services and proactively resolve issues before they impact customers.
+ Performs essential day-to-day duties around Incident, Problem (RCA), Change Event (monitoring/alerting) management.
+ Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability.
+ Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.
+ Develops and maintain alerting mechanisms to promptly detect and respond to incidents. Collaborate with cross-functional teams to resolve issues and minimize downtime.
+ Designs and implements Datadog instrumentation strategies to monitor application performance, infrastructure health, and user experience. Ensure comprehensive coverage and accurate data collection.
+ Identify issues for escalation and communication and provide solutions to the business and technology stakeholders.
+ Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.
+ Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies.
+ Be able to multi-task, handling complex requirements and is adaptable.
**Required qualifications, capabilities, and skills**
+ Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
+ Experience with one or more general-purpose programming languages such as **Java**
+ Knowledge of **scripting languages** such as **Python, Bash** , or **PowerShell.**
+ Demonstrated knowledge of applications or infrastructure in a **large-scale technology environment** both **on premises and public cloud** , with specific experience in public cloud **AWS** . Including proficiency in **AWS** services such as **EC2, S3, RDS, Lambda, VPC, CloudFormation** , etc.
+ Experience in observability and monitoring tools and techniques.
+ Experience with monitoring and logging tools like **CloudWatch, AWS X-Ray** , and third-party solutions.
+ Understanding of networking concepts, including **DNS, TCP/IP, VPN** , and load balancing.
+ Familiarity with DevOps practices and tools lik **e Jenkins, Docker, Kubernetes** , and **CI/CD pipelines.**
+ Experience with database management and SQL.
+ Hands-on experience on **Datadog** with ability to create custom dashboards.
**Preferred qualifications, capabilities, and skills**
+ Bachelor's degree in computer science.
+ Possess good working understanding of public cloud with **AWS Certification**
+ Experience working in banking and payment domains such as: FX Cross Currency, High and low value payment, SWIFT, Real-time payment, collection, check clearing, tax payment, partner bank system.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $76,000.00 - $105,000.00 / year
$76k-105k yearly 2d ago
Telecom Technician II
Proven It
Field technician job in Tinley Park, IL
Advance your telecom career as a Telecom Technician II - you'll handle escalated technical issues for Allworx and Intermedia Elevate phone systems, perform advanced troubleshooting, and lead Tier I technicians. This dynamic role offers a path to deeper skill growth across telecom infrastructure and ensures service excellence for clients in Illinois and Indiana.
Key Responsibilities
Install, program, and troubleshoot hosted and on-premise phone systems (Allworx, Elevate).
Handle escalated trouble tickets and complex network/line issues involving vendors.
Maintain thorough documentation of service configurations, wiring, and system updates.
Train and mentor Tier I technicians; assist with cross-department coordination.
Provide after-hours or weekend support as needed for major installations or outages.
Communicate effectively with clients, vendors, and internal teams concerning project status.
Execute other duties as assigned.
Requirements
Required Qualifications
Minimum of 2 years of telecom experience in VoIP/hosted systems.
Strong familiarity with SIP, and voice/data service porting.
Valid driver's license; able to travel to customer sites.
Effective verbal, written, and organizational skills.
Reliable transportation.
Preferred Skills
Hands-on experience with Allworx and Intermedia Elevate deployments.
Familiarity with various IP phone models (Yealink, Poly, Fanvil).
Some knowledge of low-voltage wiring and basic networking principles.
Physical & Work Environment
This role requires a mix of in-office and onsite work in the Chicagoland and Northwest Indiana area.
Regular walking, sitting, and standing; handling small equipment.
Ability to lift up to 20 lbs.
Benefits
GROUP HEALTH INSURANCE: After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits utilizing the Cigna network. Health options include a choice of 2 PPO plans or a High Deductible Health Plan with employer contributions to a Health Savings Account (HSA). In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness, hospital indemnity, accident coverage, short-term disability insurance, supplemental life and pet insurance. Additional offerings include an employee discount program, home and auto insurance services and commuter/transit FSA.
EMPLOYER PROVIDED LIFE/AD&D INSURANCE: After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75.
EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time. The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee.
EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions.
401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals.
FINANCIAL ADVISORY SERVICES: Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions.
PERMISSIVE TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure.
PARENTAL LEAVE: Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off.
FITNESS CENTER: Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees 24/7 Monday through Sunday. Employees utilize the gym equipment at their own risk.
Proven IT is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All employment decisions are based on qualifications, merit, and business needs. If you need assistance or accommodation during the hiring process, please contact us.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Salary Description $50,000-$70,000 annually
$50k-70k yearly 60d+ ago
Technical Support SME
360 It Professionals 3.6
Field technician job in Chicago, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Job Title: Technical Support SME
Work Location: US-IL-Chicago
Contract to hire
Primary responsibilities include:
Receive and respond to support requests from users via phone.
Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required.
Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool.
Perform system configuration / administration.
Installation of application updates on Windows PCs.
Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption.
Document Control Center processes and procedures to create a support manual.
Assist in identifying and implementing improvement opportunities.
Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE.
Be available on an on-call basis afterhours.
Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field.
Work Experience:
Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred.
Knowledge of FileMaker Pro is desirable.
At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools.
Industry: Work in a public transit agency is preferred.
Other Qualifications:
Strong systems/ technical support experience.
Possess a strong business prospective, and be an advocate of change in technology.
Problem solver and innovative thinker, working well in a team environment
Excellent communication and interpersonal skills with various levels within an organization.
Ability to maintain a strong client/customer focus.
Strong independence and decision making ability while working under pressure.
Additional Information
Thanks & Regards
Preeti Nahar
Sr. Talent & Client Acquisition Specialist
Contact 510-254-3300 Ext 140
$30k-40k yearly est. 60d+ ago
Field Service Technician - Entry Level
Sms Group Inc. 4.1
Field technician job in Valparaiso, IN
What We Do
SMS group is the leading partner in the world of metals. SMS group Inc. inValparaiso, IN is part of a global company that employs more than 12,000 people at over 100 locations, throughout 31 countries. We use our over 150 years of experience and unique expertise in metallurgy, industrial processes and digitalization to create new perspectives for our industry through continuous innovation. We are the leading market player in the design and construction of blast furnace and coke oven plants and an original equipment supplier, offering comprehensive maintenance and spare part services for iron making, metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology and heat treatment plants - all from a single source.
Summary
Assists in managing and maintaining customer relationships. Responds to customer service requests and requirements as well as assists acquiring new business opportunities. Performs mechanical duties, testing and inspections as required on equipment in the SMS Valparaiso workshop and/or at a vendor facility. More time may be be spent in the SMS Valparaiso workshop initially, as the equipment learning process takes place. Time spent in the field, as well as customer responsibilities, will increase as experience is gained.
Duties and Responsibilities
Visit customers regularly for sales and service calls, ensuring that customers in designated sales areas are visited with a view to selling them SMS products and services
Identify customer needs and resources
Assist and solve customer's problems / issues and liaison with SMS group divisions including plant personnel and management
Assists in initial customer contact, and receiving and expediting RFQ's for proposal
Assist in customer follow up, including follow up of: quoting, order placement, job completion and delivery
Perform mechanical duties; Disassemble, assemble and test equipment in the SMS Valparaiso workshop and/or vendor facilities
Perform fabrication of lightweight apparatus and/or structures used in the maintenance of equipment
Interface with project management, engineers, technical personnel and other staff as needed to complete projects
Provide any additional support where needed
Perform housekeeping and maintenance activities as required
Supervisory Responsibilities
This job has no supervisory responsibilities.
Job Qualifications
Must have related experience and/or training, or equivalent combination of education and experience
Ability to calculate figures and amounts
Must be able to read prints / drawings
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Knowledge of electrical, mechanical, hydraulic, pneumatic & piping systems
Knowledge of disassembly, assembly, machining and fabrication methods including MIG, SMAW & TIG welding practices
Knowledge of overhead crane, lift trucks and maintenance including hoisting and rigging techniques
Frequent travel within the North American region (USA, Canada, Mexico); Possible limited international travel. Travel can, at times, have a short notice window (customer emergencies / personnel needs). Travel is typically a few days to a week; Occasional extended periods of travel are possible.
Computer skills preferred: Microsoft Word / Excel / Outlook
Must have a valid driver's license
Valid passport is required
Physical Demands
Frequently required to stand
Frequently required to walk.
Frequently required to sit.
Frequently required to use hands to finger, handle, or feel.
Occasionally required to reach with hands and arms.
Occasionally required to climb or balance.
Occasionally required to stoop, kneel, crouch, or crawl.
Occasionally required to lift light weights (less than 50 pounds)
Work Environment
Exposure to moving mechanical parts
Exposure to high, precarious places
Exposure to fumes or airborne particles
Exposure to outside weather conditions
The noise level in the work environment usually is loud.
Schedule
Full-Time, 8-hour shift
Monday to Friday, 7:00am - 3:30pm, with 30 minutes for lunch
Benefits
Paid Vacation - 10 days in the first year (prorated to start date), with an additional day each year
5 Paid Sick Days per year
10 Paid Holiday - includes 1 'floating' holiday that the employee can choose
Impressive Medical, Rx, Dental & Vision Insurance
Long & Short Term Disability / AD&D / Company Paid Life Insurance
401K w/matching contributions
Flexible Spending Account / Health Savings Account
Tuition Reimbursement
Annual Bonus
And More!
How much does a field technician earn in Valparaiso, IN?
The average field technician in Valparaiso, IN earns between $25,000 and $51,000 annually. This compares to the national average field technician range of $28,000 to $48,000.
Average field technician salary in Valparaiso, IN
$36,000
What are the biggest employers of Field Technicians in Valparaiso, IN?
The biggest employers of Field Technicians in Valparaiso, IN are: