Account Manager jobs at First Investors Financial Services Group, Inc.

Stellantis Financial Services SFS is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years Join our world class team and culture and contribute to our core mission which is enhancing our customers experience Position Summary The Commercial Relationship Manager Special Accounts is responsible for managing a portfolio of high risk floorplan dealerships primarily within the Chrysler Dodge Jeep and Ram brands This role focuses on mitigating risk resolving distressed accounts and overseeing activities related to loan workouts foreclosures bankruptcies and loss recovery to minimize financial exposure and protect the SFS Commercial portfolio Essential Duties and Responsibilities Manage a portfolio of high risk or defaulted automotive dealerships including those sold out of trust SOTOversee ongoing dealer monitoring including financial statement analysis ratio and trend review and formal account evaluations Conduct intensive loan servicing and workout activities to resolve problem loans and minimize losses Develop and implement action plans to address capitalization profitability and wholesale agreement compliance issues Communicate directly with borrowers to discuss defaults and determine viable resolutions Assess and quantify the financial impact of defaults including unpaid lending and capital loans; recommend reserve adjustments as needed Coordinate with Legal on all aspects of default management including documentation correspondence and court proceedings Monitor delinquencies and manage operational responsibilities related to dealer defaults ensuring timely communication with key stakeholders Protect company assets by securing collateral equity or other borrower assets to minimize exposure and loss Other duties may be assigned; responsibilities and activities may change Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Required Experience Minimum 3 years experience in Commercial Automotive LendingEducation High school diploma and or GEDSkills Required Ability to define problems gather and analyze information systematically to identify causes and effects develop practical solutions and make sound decisions using good judgment and experience Strong performance focus with energy enthusiasm and resilience to achieve results close issues meet expectations and support others in reaching their goals Ability to identify plan and implement measures to meet objectives and maintain quality of service; organize and prioritize work effectively; allocate resources efficiently; and conduct systematic evaluations Strong oral written and presentation communication skills Proficient in Microsoft Office applications including Excel Word and PowerPointOvertime required NA Travel 0 25 as required on an as needed basis Must have reliable transportation and live within a commutable distance to one of the following cities Atlanta GA; Dallas TX; Detroit MI; Houston TX; Phoenix AZ Qualifications Preferred Education Bachelors degree in Business Administration Economics Finance or a related Experience Comprehensive direct experience with high risk and or default accounts Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear The employee is occasionally required to stand; walk and stoop kneel crouch or crawl The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is usually moderate Work Schedule This position is a hybrid role requiring in office presence based on business needs The role also requires flexibility to work various shifts to meet business needs typically between the hours of 800 AM and 600 PM Monday through Friday with occasional weekend availability as needed Travel requirements are estimated at 025 Stellantis Financial Services Inc SFS is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment discrimination and intimidation It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex andor transgender status or any protected status Candidates must possess authorization to work in the United States This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons