Customer Service Associate jobs at First Service Residential Florida Inc - 596 jobs
Hybrid Mail Services Specialist
Commonwealth of Massachusetts 4.7
Boston, MA jobs
A state government agency is seeking a Mail ServicesAssociate to join the Commonwealth Print and Mail Services Team. The ideal candidate will operate mail equipment, manage deliveries, and maintain postal records. Strong initiative and a collaborative mindset are essential for success in this flexible, hybrid work setting. Applicants must have two years of experience in electronic data processing or equivalent coursework. Comprehensive benefits are included. Background check is required.
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$76k-120k yearly est. 3d ago
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Remote Reservations Agent
Davidson Hospitality Group 4.2
Mackinac Island, MI jobs
Property Description
Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island!
Overview
We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customerservice and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today!
Qualifications
High school diploma or equivalent
Previous experience in hospitality or customerservice preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Excellent organizational skills and attention to detail
Basic computer skills and experience with reservation software
Ability to work flexible hours, including weekends and holidays
Positive attitude and willingness to learn and grow in the role
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$25k-29k yearly est. Auto-Apply 7d ago
Customer Success Executive (Remote)
Dev 4.2
Remote
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.
Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely.
What you'll deliver:
Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations.
Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services.
Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes.
Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence.
Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value.
Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services.
Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise.
Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.
Qualifications
8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m.
Proven track record of driving issues to resolution and advocating on behalf of a customer.
Expert time management
Experience of working with global enterprise customers is required
Strong knowledge of cloud architecture and the IT landscape.
Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus.
Knowledge of enterprise IT functions.
Experience in working with HRIS is an advantage.
2 plus years of application programming and system support experience is preferred.
Demonstrated ability to plan and execute against customer priorities and expectations
Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence.
Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred.
Available to travel up to 35%
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$100k yearly 60d+ ago
Team Member Customer Service Associate (Restaurant)
Taco Bell-N. Clinton Street 4.2
Defiance, OH jobs
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. *Must be at least 16 years old to apply Key responsibilities include: Taking orders or preparing food Assisting in resolving any service or food issues Maintaining food-safety standards and maintaining a clean Safe work and dining environment A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!RequiredPreferredJob Industries
Other
$25k-32k yearly est. 47d ago
Central Reservations Agent
Oahu 3.1
Urban Honolulu, HI jobs
Department: CRO
Reports to: CRO Supervisor
Status: Non-Exempt
I. Job Purpose/Objective:
Up to $18.50/ Hr
This position is the primary voice and initial experience for all customer and/or agent reservations. CRO Agents communicate verbally and in writing with all customers, vendors and other Roberts Hawaii departments. CRO Agents primarily answer incoming calls, check and process orders received via departmental email, fax and website portal. Reservation requests are handled with excellent customerservice and must therefore be handled in a timely manner, with attention to detail accuracy and follow through.
II. Essential Job Functions:
Book reservations for all Roberts Hawaii products and services in all four (4) major islands (subject to change)
Understand and adhere to all company and department policies, procedures, and codes of conduct
Answer incoming calls while providing excellent customerservice in order to reconfirm reservation information with customer via phone and Fare Harbor system; process payments, and answer inquiries
Communicate both verbally and in writing in order to create accurate reports and deliver presentations
Troubleshoot and resolve customer issues in absence of a Supervisor or Manager
Escalate reservation and operational challenges and issues to Lead, Supervisor, Manager and/or Director for resolution
Attend training for customerservice, systems, new products and services and other areas as needed
Share feedback and assist with process improvement and documentation for CRO Agent tasks
Complete daily tasks as assigned, including but not limited to:
Complete OS Ticket assignments
Check email frequently for product and operational updates
Check and process orders or requests received via departmental email, fax and website portal via Fare Harbor
Forward special email requests to Groups department, Supervisor, Manager or Director as circumstance dictates
Compile and send manifests to the appropriate parties and departments to be notified
Download and process reservations from Expedia, AVIP, and other agencies
Provide counts throughout the day to relevant Roberts Hawaii department counterparts
Purchase airline tickets, confirm with customer, and complete the reservation process for One-Day tours
Assist with projects and perform other duties as assigned or requested
III. Essential Skills (Minimum qualifications individual must possess when entering position) - i.e. skillsets, education, certifications, etc.:
High School Diploma or equivalent
Knowledge of Roberts Hawaii products and statewide island familiarity
Prior customerservice and administrative experience preferred
Ability to work a flexible schedule including nights and weekends
Able to type a minimum of 40 wpm accurately
Computer literate and proficient with Outlook, Internet, Word, and Excel
Familiarity with working basic office equipment and machines, including but not limited to, faxes and multi-line phone system
Ability to learn quickly and organize information for professional use and reference
Ability to calculate basic math functions such as addition, subtraction, and multiplication
Ability to read, write and communicate clearly and effectively
Ability to multi-task and prioritize according to an ever changing work load and business demands
Ability to work in a fast-paced environment
Meet commitments, work independently, accept accountability, handle change, set personal standards, stay focused under pressure, meet attendance/punctuality requirements
Good listening skills with ability to build strong relationships
Flexible and open-minded in order to negotiate effectively, solicit performance feedback and productively handle constructive criticism
Keep information organized and accessible, maintain clean/functional work space, work systematically/efficiently, manage time well
Promote mutual respect, keep workplace clean and safe, support safety programs
IV. Working Conditions/Job Environment:
Air Conditioned office
Desk and chair
General office equipment and supplies
Sedentary work: Must be able to sit for extended periods of time
Exposure to potential eye and muscle strain due to constant use of computer
Some remote work may be necessary
The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
EOE/M/F/Vet/Disabilities
WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
JOB SUMMARY
ABOUT THE ROLEThe role of Expedition Specialist is a critical one. Whether it is helping a prospective guest learn about expedition travel and the amazing experiences available, welcoming back loyal past guests to assist them in planning their next adventure, or helping a booked guest prepare for the trip of a lifetime, our Expedition Specialists are the primary connection that our guests and travel partners have with Lindblad. Expedition Specialists must fulfill our brand promise to do “Whatever It Takes” in their guest and travel partner interactions just as much as our Field Staff and Crew do on the ship.
One of the main objectives of the Expedition Specialist is to provide exceptional service and effectively close sales for guests to experience the “Exhilaration of Discovery” through a Lindblad voyage. An Expedition Specialist will reinforce sales by providing outstanding follow up and ensuring timely guests communication via calls and emails. This position requires a self-motivated individual with excellent communication and customerservice skills, along with an ability to multi-task and problem solve in a fast-paced environment. We are looking for likeminded individuals who care deeply about the planet and are proud to serve as a catalyst for meaningful change. This person will be required to develop in-depth knowledge of our reservation system as well as our products, policies, and procedures.. The ideal candidate must be team- oriented, as the position requires interaction with various partners, including the Inventory Control Manager, Operations, and Sales & Marketing.
IMPORTANT NOTES:- This position entails shift work, including weekend hours and holidays.- The start date is 3/16/2026- Successful candidates must be able to start and complete 6-8 weeks of training, during which time no vacation leave is permitted. - REMOTE / In specific states: Candidates must be located within the United States (no international or US territory-based applicants can be considered at this time).
HIRING IN THE FOLLOWING STATES ONLY:AlaskaArizonaCaliforniaColoradoConnecticutFloridaGeorgiaHawaiiIdahoIllinoisMaineMassachusettsMinnesotaNew JerseyNew YorkNorth CarolinaOregonPennsylvaniaSouth CarolinaTexasVirginiaWashingtonESSENTIAL DUTIES
Manage a high volume of inbound and outbound calls and emails from new and existing guests
Provide product knowledge and consultation as well as exceptional guest service to all clients including voyage changes, payment needs, and other servicing related to bookings
Maintain and update customer records in Salesforce CRM tool
Manage multiple systems simultaneously - including Salesforce, our website, and spreadsheets - to track and manage customer information
Assure utmost accuracy of all details and information required to complete reservation
Collaborate with teammates and internal partners, such as marketing and sales, to assist in converting bookings
Effectively navigate and deescalate challenging scenarios
Assist with all other reservations-related assignments
GENERAL QUALIFICATIONS
Minimum 2+ years of experience in a contact center or hospitality industry preferred
High school diploma or GED required. College degree preferred
Excellent written and verbal interpersonal skills
Positive attitude and a will to succeed independently as well as part of a team
Proficient in Microsoft Office; Word and Excel
Basic knowledge of geography
Competence with basic computer applications and equipment
What We OfferThe base salary for this role: $19.23 p/hour (non-negotiable). This role is eligible for a substantial, unlimited bonus based on sales.
OUR BENEFITS• Travel benefits for employees and their family • Health insurance including Medical, Dental, Vision • 401(k) plan with employer match • Long-Term Disability, Life & AD&D Insurance• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care • Pre-Tax Commuter Benefit • 7-8 Paid Holidays• 1 Floating Holiday • Up to 15 days of vacation (pro-rated per anniversary year)• Parental Leave• Sick/personal days per city & state ordinance• Pet Insurance discount
Communication Skills Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
$19.2 hourly Auto-Apply 3d ago
Customer Support Travel Agent
Vacation Advertiser 4.4
Washington, DC jobs
Job Title: Customer Support Travel Agent Join Vacation Advertiser - Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we're looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team.
As a Customer Support Travel Advisor, you'll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer-whether they're looking to plan their next getaway, need assistance with booking, or have a question about one of our services.
What You'll Do:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Assist clients with booking travel arrangements and troubleshooting issues
Provide detailed information about destinations, services, policies, and promotions
Ensure customer satisfaction by resolving concerns quickly and effectively
Collaborate with travel advisors, sales teams, and vendors to solve complex issues
Maintain accurate customer records and follow company protocols
What We're Looking For:
1+ years of experience in customer support, hospitality, or travel-related services
Excellent communication and interpersonal skills
Tech-savvy and comfortable using CRM platforms and booking tools
Ability to stay calm and organized in a fast-paced environment
Passion for travel and desire to help others plan incredible vacations
A proactive attitude and strong problem-solving skills
Must have an entrepreneur mindset!
Preferred (but not required):
Experience in the travel industry or familiarity with travel booking systems
Knowledge of all-inclusive resorts, cruises, and European vacations
Bilingual abilities (especially Spanish)
Job Details:
Job Status: Full-time or Part-time
Schedule: Flexible with some preferred weekend availability
Location: Remote (U.S.-based only)
Perks:
Travel discounts
Training
Work-from-home flexibility
Opportunities for growth within the company
Why Vacation Advertiser?
Vacation Advertiser is more than a travel company-it's a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we'd love to hear from you!
Ready to Apply?
We're excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.
$36k-43k yearly est. Auto-Apply 60d+ ago
Customer Service Guest Specialist - Serbian
Dev 4.2
Remote
At Booking.com, our mission is to make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we're busy preparing for when we are all ready to travel once more. With strategic long-term investments into what we believe the future of travel can be, we are opening career opportunities that will have a strong impact on our mission.
We're tech-savvy travel lovers with a passion for helping people. We work together closely, no matter what language we speak or country we're from, we're there for each other as much as we are for our customers.
Become a member of our CS family.
Benefits (beyond your salary):
Lots of vacation days to go exploring.
Accommodation discount, so you can explore for less.
Bonus package to reward your hard work.
Full-time, paid training to help you on your way to success.
A huge learning and development platform tailored to you.
Being part of a thriving, open-minded work culture.
Work from our beautiful offices when they open again.
What you'll be doing:
A lot of listening, responding and mediating between our international guests and partners to resolve issues.
Replying to emails and messages from customers all over the world in English and Serbian.
Navigating different online IT tools and browsers to provide accurate information and follow set processes.
Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment.
Regular involvement with company events, team meetings and projects.
Most importantly, always ensuring a high level of customerservice.
What you need to do it:
Written and oral fluency in English and Serbian.
A problem-solving and solution-driven mentality.
A positive, motivated mindset that'll help you deal with some tricky customer problems.
An open mind to changing priorities and business processes.
Intermediate IT skills.
A desire to work in a team-based, fast-paced, international environment where you'll embrace different cultures, nationalities and languages.
While we are working from home at the moment, this is an office based position.
$28k-36k yearly est. 60d+ ago
Client Engagement Specialist
Carriage Services 4.0
Houston, TX jobs
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
The Client Engagement Specialist role is responsible for advancing the customer and family experience through a dual focus on data-driven strategy and meaningful field engagement. One core function of this position is to analyze customer experience data by leveraging analytics, research tools, surveys, and service insights to inform strategic decisions and guide the evolution of Premier Experience Standards and customer experience initiatives.
Equally important, this role serves as a visible and trusted presence in the field, strengthening engagement with team members and leaders. Through training, coaching, and in-person connection, the Client Engagement Specialist helps field teams feel supported, valued, and appreciated, increasing receptivity to change and adoption of new strategies. By bridging insights into relationship building, this role ensures customer experience strategies are not only well-informed but successfully embraced and sustained across the organization.
Compensation: $70,000 - $75,000 per year plus bonus opportunities
Job Type: Full-Time (work from home on Fridays) 8AM - 5PM
Travel: 30% within the year
Location: 3040 Post Oak Blvd. Houston, Tx, 77056
Key Responsibilities:
Leverage analytics, research tools, surveys, shopper calls, and service audits to evaluate customer experience performance.
Identify trends, patterns, and opportunities that impact service quality and family satisfaction.
Translate data into clear, actionable insights for leadership and field teams.
Recommend data-driven strategies to improve service consistency and outcomes
Partner with leadership to ensure Premier Experience Standards are consistently understood and executed across all locations.
Monitor adherence to service expectations and identify opportunities for improvement
Support accountability by aligning service behaviors with measurable performance indicators
Design and deliver training programs aligned with Premier Experience Standards, both in-person and virtually.
Facilitate workshops, team huddles, and learning sessions to reinforce service excellence and skill development.
Customize training approaches based on performance data, field feedback, and observed service behaviors.
Provide hands-on coaching and feedback to managers and frontline team members.
Build strong, trusted relationships with field teams to support engagement and adoption of best practices.
Observe service interactions and reinforce expectations through real-time coaching and follow-up.
Support the rollout and implementation of Premier Experience initiatives, tools, and service-related projects.
Act as a liaison between strategy and execution to ensure initiatives are practical and sustainable.
Gather field feedback during implementations and refine recommendations as needed.
Qualifications:
Bachelor s degree in business, hospitality, communications, analytics, or a related field.
3+ years of experience in customer experience, hospitality, training, analytics, or related roles.
Strong analytical skills with the ability to interpret data and communicate insights effectively.
Willingness to travel and spend time in the field as needed.
Experience in hospitality, service-driven industries, or change management is a plus.
$70k-75k yearly 12d ago
Client Engagement Specialist
Carriage Services Inc. 4.0
Houston, TX jobs
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
The Client Engagement Specialist role is responsible for advancing the customer and family experience through a dual focus on data-driven strategy and meaningful field engagement. One core function of this position is to analyze customer experience data by leveraging analytics, research tools, surveys, and service insights to inform strategic decisions and guide the evolution of Premier Experience Standards and customer experience initiatives.
Equally important, this role serves as a visible and trusted presence in the field, strengthening engagement with team members and leaders. Through training, coaching, and in-person connection, the Client Engagement Specialist helps field teams feel supported, valued, and appreciated, increasing receptivity to change and adoption of new strategies. By bridging insights into relationship building, this role ensures customer experience strategies are not only well-informed but successfully embraced and sustained across the organization.
Compensation: $70,000 - $75,000 per year plus bonus opportunities
Job Type: Full-Time (work from home on Fridays) 8AM - 5PM
Travel: 30% within the year
Location: 3040 Post Oak Blvd. Houston, Tx, 77056
Key Responsibilities:
* Leverage analytics, research tools, surveys, shopper calls, and service audits to evaluate customer experience performance.
* Identify trends, patterns, and opportunities that impact service quality and family satisfaction.
* Translate data into clear, actionable insights for leadership and field teams.
* Recommend data-driven strategies to improve service consistency and outcomes
* Partner with leadership to ensure Premier Experience Standards are consistently understood and executed across all locations.
* Monitor adherence to service expectations and identify opportunities for improvement
* Support accountability by aligning service behaviors with measurable performance indicators
* Design and deliver training programs aligned with Premier Experience Standards, both in-person and virtually.
* Facilitate workshops, team huddles, and learning sessions to reinforce service excellence and skill development.
* Customize training approaches based on performance data, field feedback, and observed service behaviors.
* Provide hands-on coaching and feedback to managers and frontline team members.
* Build strong, trusted relationships with field teams to support engagement and adoption of best practices.
* Observe service interactions and reinforce expectations through real-time coaching and follow-up.
* Support the rollout and implementation of Premier Experience initiatives, tools, and service-related projects.
* Act as a liaison between strategy and execution to ensure initiatives are practical and sustainable.
* Gather field feedback during implementations and refine recommendations as needed.
Qualifications:
* Bachelors degree in business, hospitality, communications, analytics, or a related field.
* 3+ years of experience in customer experience, hospitality, training, analytics, or related roles.
* Strong analytical skills with the ability to interpret data and communicate insights effectively.
* Willingness to travel and spend time in the field as needed.
* Experience in hospitality, service-driven industries, or change management is a plus.
$70k-75k yearly 13d ago
Customer Service
Pizza Hut 4.1
Ironton, OH jobs
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$21k-27k yearly est. 60d+ ago
Captain - Customer Service
Dave & Buster's, Inc. 4.5
Canton, OH jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
* Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
* Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
* Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
* Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
* Checks for restocking of necessary supplies. Brings all areas up to standard.
* Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
* Assists with the set up and break down of special events functions as directed by management.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Assists and directs Guests to Kiosk areas and answer questions as needed.
* Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Assists other Team Members as needed or as business dictates.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
* Must demonstrate ability to read and communicate in English.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $10.45 - $12 per hour
Salary Range:
10.45
* 12
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-12 hourly Auto-Apply 60d+ ago
Customer Service
Taco Bell 4.2
Lucasville, OH jobs
The {{position_name}} is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? + Free Meals during your shift + Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $$$ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful CustomerService Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
$25k-31k yearly est. 60d+ ago
Winner's Circle - Customer Service
Dave & Buster's, Inc. 4.5
Cincinnati, OH jobs
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $10.45 - $11.95 per hour
Salary Range:
10.45
* 11.95
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-12 hourly Auto-Apply 60d+ ago
Retail Associate
Sandbox VR 3.9
Dublin, OH jobs
Who We Are: We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures-whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?
Sneak peek of our store experience HERE.
What You Will Be Doing:
Create Unforgettable Guest Moments
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
Be a Tech & Experience Expert
Master our proprietary tech and keep gear calibrated
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
Communicate with management and tech support when issues arise, clearly and quickly
Keep Things Running Smoothly
Maintain a spotless, high-energy store that meets Sandbox VR standards
Sanitize gear thoroughly and display materials/gift cards to brand expectations
Prepare iPads, body trackers, and gear before and after every session
What We Are Looking For:
Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You're resourceful, self-driven, and good with change
Team-Focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
Weekend Availability: Required
Experience: 1+ year in retail/hospitality
Benefits:
Paid sick time + 401(k) match
Commuter benefits (transit + parking)
Referral bonuses + employee discounts
Free VR sessions + guest review bonus
Note: Evening and weekend availability may be required depending on the business' needs.
$24k-30k yearly est. Auto-Apply 60d+ ago
Kings Island Returning Associates for 2026 Season
Kings Island 3.9
Mason, OH jobs
🎢 Welcome back, Team KI!
We're thrilled that you're interested in returning for another amazing season at Kings Island! This posting is for our returning associates who are eligible for rehire and ready to bring the FUN back in 2026.
When completing your application, please log in using the same email and information from your original account.
If you need help accessing your account, reach out to Human Resources at 📧 ******************************* or 📞 ************.
Rehire wages are based on your seasons of service, role, and department.
Come back and help us make the 2026 season our biggest and best yet - because Kings Island wouldn't be the same without YOU!
Responsibilities:
Once you've submitted your application, keep an eye on your inbox! We'll be in touch shortly with instructions on how to complete your rehire process for the 2026 season.
Qualifications:
Thank you for taking the time to complete your application! Our team will be in touch soon to confirm the next steps. Rehire offers will begin going out in early January 2026.
$21k-27k yearly est. 1d ago
Park Services Associate
Kings Island 3.9
Mason, OH jobs
$14 / hour
Apply and get hired the same day - no formal interview required!
Age Requirements
has a minimum age requirement of 16 years old.
Joining our Park Services Team means keeping our park clean while assisting our guests and associates with questions/concerns.
With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions.
Some of our amazing perks and benefits:
FREE Admission to Kings Island and other Six Flags Parks and Waterparks!
FREE tickets for friends and family!
Exclusive employee RIDE nights, GAME nights, and FREE FOOD events!
Training and development programs with opportunities for advancement!
Programs in Food Certification, Diversity & Inclusion, and more!
Discounts on park food and merchandise!
Discounted on-site dormitory housing for associates living 30+ miles away (18+ only).
Responsibilities:
Give directions to attractions and amenities in the park and help guests and other associates.
Sweep and clean grounds throughout the park using a broom, dustpan, mop, squeegee, or other specialized equipment.
Pick up trash and waste and put in proper trash can containers.
Monitors guests visiting the park and reports problems and infractions of the park rules to security.
Qualifications:
You!
People who interact well with others from all backgrounds and age groups.
Individuals who work well within a team with a commitment to safety.
Availability to include some weekdays, weekends, evenings, and holidays as needed.
People who love helping others and will support the needs of our guests and associates.
Individuals with the ability to remain working on their own for extended periods.
$14 hourly 1d ago
Retail Associate
Sandbox VR 3.9
Westlake, OH jobs
Who We Are: We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures-whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?
Sneak peek of our store experience HERE.
What You Will Be Doing:
Create Unforgettable Guest Moments
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
Be a Tech & Experience Expert
Master our proprietary tech and keep gear calibrated
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
Communicate with management and tech support when issues arise, clearly and quickly
Keep Things Running Smoothly
Maintain a spotless, high-energy store that meets Sandbox VR standards
Sanitize gear thoroughly and display materials/gift cards to brand expectations
Prepare iPads, body trackers, and gear before and after every session
What We Are Looking For:
Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You're resourceful, self-driven, and good with change
Team-Focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
Weekend Availability: Required
Experience: 1+ year in retail/hospitality
Benefits:
Paid sick time + 401(k) match
Commuter benefits (transit + parking)
Referral bonuses + employee discounts
Free VR sessions + guest review bonus
Note: Evening and weekend availability may be required depending on the business' needs.
$25k-31k yearly est. Auto-Apply 60d+ ago
Fan Services Account Specialist (Events & Experiences)
The Cleveland Indians 4.7
Cleveland, OH jobs
Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.
The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field.
PRIMARY PURPOSE: Sets the precedent for exceptional human interactions with our fans by embodying a positive customerservice attitude, collaborating cross-functionally, and being a passionate advocate for our fans. This is a Part-time, year-round role supporting our Events & Experience team.
RESPONSIBILITIES & DUTIES:
General
* Provide exceptional service both internally and externally in a professional and timely manner.
* Answer and appropriately direct high-volume of inbound communication via telephone calls, live chat, and email while providing service excellence during each interaction.
* Continuously evolve knowledge of policies and procedures of Progressive Field and the organization
* Perform necessary fan outreach to solve ongoing customerservice issues and follow-ups.
* Responsible for having current game and company information readily available.
* Protect assets through compliance of company standards in-regards to credit cards, tickets, lost and found, etc.
* Assist with miscellaneous ticketing projects, including selling and servicing single game tickets over the phone.
* Maintain and be able to communicate knowledge on Ballpark seating locations and locations of hospitality and services.
* Participation in trainings pertaining to public health and appropriate public health-related protocols
* Assistance in application and enforcement of public health-related requirements, including (but not limited to) requirements pertaining to the wearing of masks and/or social distancing.
* Other duties, as assigned.
Events & Experiences
* Collaborate cross-functionally with internal departments and teammates to coordinate and execute all logistics of assigned events and experiences.
* Act as on-site contact for designated events and experiences to ensure successful execution and an impactful experience for our fans.
* Communicate events and experiences information to key external clients in a timely, accurate, and proactive manner while providing excellent customerservice.
* Maintain organizational service excellence to successfully recommend improvements on client retention, execute assigned events and experiences, and collaborate cross-functionally.
EDUCATION & EXPERIENCE REQUIREMENTS:
* Energized and motivated to service fans utilizing organization's service excellence training.
* Eagerness to communicate both verbally, on the phone as well as in person, and in writing.
* Basic understanding of personal computers (Word, Excel, Internet, etc.).
JOB SKILLS:
* Ability to work professionally with the public, in person, and over the phone.
* Ability to work on several tasks simultaneously.
* Good organizational skills.
* Eagerness to train on systems including ticketing software, lost and found software, Ballpark app, and software utilized when entering all information from fan interactions.
* Ability to learn the policies and procedures of Progressive Field and the Cleveland Guardians.
* Ability to providing the Cleveland Guardians organization with exceptional service both internally and externally in a professional and timely manner.
* Ability to work in a fast-paced environment and provide on-the-spot problem solving.
* Proactive communication with our fans and front office
JOB REQUIREMENTS:
* Flexible schedule to allow for gameday and non-gameday event responsibilities, including weeknights, holidays, and weekends
ORGANIZATIONAL REQUIREMENTS:
* Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers.
* Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public.
* Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment.
* Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark.
* Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment.
* Ability to act according to organizational values and service excellence at all times.
* Willingness to work extended days and hours, including holidays and weekends.
As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field.
The expected hourly rate for this position is $15.45. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations.
At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.
We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
$15.5 hourly 14d ago
Guest Services Associate
Kings Island 3.9
Mason, OH jobs
$15.50 / hour
Age Requirements
has a minimum age requirement of 18 years old.
Joining our Guest Services Team means providing the excellent guest experience to every guest, every day, every time.
With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions.
Some of our amazing perks and benefits:
FREE Admission to Kings Island and other Six Flags Parks and Waterparks!
FREE tickets for friends and family!
Exclusive employee RIDE nights, GAME nights, and FREE FOOD events!
Training and development programs with opportunities for advancement!
Programs in Food Certification, Diversity & Inclusion, and more!
Discounts on park food and merchandise!
Discounted on-site dormitory housing for associates living 30+ miles away (18+ only).
Responsibilities:
Resolve guest conflict while upholding the highest levels of courtesy, cleanliness, safety, service, integrity, and inclusion.
Welcome guests into the park, greet guests throughout the day, and proactively solve guest problems that occur throughout the guest experience.
Effectively communicate ride admissions program and distribute brochures and disability guides.
Qualifications:
Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity.
Work collaboratively in a team setting
Ability to learn and work independently
Ability to master multiple computer systems
Ability to multitask in a fast-paced environment
Utilize strong written and verbal communication skills, including speaking in front of groups.
Possess excellent computer, data entry, and typing skills, and previous office administration experience is a plus.
Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations.
Possess a positive attitude and approach.
Utilize strong listening and interpersonal skills.
Demonstrate strong time management, planning, and organizational skills in order to optimize productivity.
Ability to work evenings, weekends and holiday periods to meet business needs.
$15.5 hourly 1d ago
Learn more about First Service Residential Florida Inc jobs