Team Leader jobs at FirstHealth of the Carolinas - 596 jobs

A health technology organization is looking for an EHR Optimization Lead to coordinate optimization efforts for EHR solutions in partner practices. The ideal candidate will have over 6 years of experience in client-facing project roles within the healthcare industry and deep knowledge of popular EHR systems. Responsibilities include leading EHR optimization efforts, fostering client relationships, and mentoring team members. This role emphasizes innovation and collaboration within a remote-first environment. #J-18808-Ljbffr

A leading precision oncology company in Palo Alto seeks a Senior Manager of Cost Accounting to oversee inventory and cost accounting processes, ensuring compliance with GAAP. Successful candidates will have over eight years of experience, including in-house manufacturing, and must hold a Bachelor's degree in accounting, CPA or MBA preferred. The role involves leading a team and improving financial reporting processes. This position supports a hybrid work model, requiring on-site collaboration. #J-18808-Ljbffr

*Responsibilities/Essential Functions (Daily, Weekly, Monthly, Quarterly, Annually, or as needed)* • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. • Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. • Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. • Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. • Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. • Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift. • Communicate daily with direct supervisor. • Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed. • Responsible for reviewing or sending direct supervisor important topics for monthly home meetings. *Clinical and Individuals Served Care Responsibilities:* • Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability. • Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills. • Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required *Education & Qualifications*: • A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required. • 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred. • 1-2 years' previous management or supervisory experience preferred.

A leading technology solutions company is seeking a Systems Engineering Lead to manage the product lifecycle for an agile development program. The role requires a minimum of Top Secret clearance and extensive relevant experience (BS: 12-15 years; MS: 10-13 years). Key responsibilities include work with the Systems Engineering Lifecycle and documentation of requirements. Strong communication skills and the ability to collaborate across various disciplines are essential. This position offers a competitive salary range between $131,300 and $237,350. #J-18808-Ljbffr

Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible. Shared Imaging is looking for a Full Time Regional Operations Supervisor in Northern California (Bay Area). The ideal candidate must possess: Clinical experience in the imaging field (radiology, MRI, CT, Nuclear Medicine, PET/CT, Sonography) Effective organizational and interpersonal skills, ability to communicate and manage at all levels of the organization. Strong problem solving and critical thinking skills. Formal process and quality management training such as lean six sigma. A solid understanding of P&L reports and the drivers behind profitability. A positive track record of B2B customer engagement and management, preferably with healthcare providers. Experience creating and cultivating engaged, self-directed teams. Above average skill-level with Microsoft Word, Excel and PowerPoint Education, Experience and Travel Bachelor's degree minimum Knowledge of the US healthcare industry, diagnostic imaging trends and technology, along with imaging safety knowledge Graduate of an approved radiology technology program and is registered by ARRT, NMTCB, or ARMRIT required. Licensure from the state of California is preferred. Minimum of 2-3 years as a technologist required. MRI experience preferred. Imaging Management experience required (Supervisor, Manager or Director, 2-5 years preferred). Work from home, with overnight travel (7-10 nights/month). Must be willing to travel the following areas: Santa Clara, San Jose, Santa Rosa, Martinez, and South San Francisco Must reside within the Northern California area: Bay area or other surrounding areas We value our employees, and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work! Health, dental, and vision insurance Company paid dental (with applicable health plans) 401k matching Employee Assistance Program Company sponsored and voluntary supplemental life insurance Voluntary short term / long term disability options Flex PTO & paid holidays Company swag Health club reimbursement Wellness program with generous incentives Employee recognition programs Referral bonus program Job training, professional development, & continued education The annual salary range for this role is $145,000 - $155,000/year, with a variable bonus, based on performance. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for a performance-based merit increase annually. Candidates will be assessed and provided offers against the minimum qualifications for this role and their individual experience. This role will also include an annual bonus that is paid biannually, with a car allowance, milage reimbursement, and stipend for home internet We require that all Shared Imaging LLC employees have a completed background check and drug screen on file. Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.

A leading technology solutions company is seeking a Systems Engineering Lead to manage the product lifecycle for an agile development program. The role requires a minimum of Top Secret clearance and extensive relevant experience (BS: 12-15 years; MS: 10-13 years). Key responsibilities include work with the Systems Engineering Lifecycle and documentation of requirements. Strong communication skills and the ability to collaborate across various disciplines are essential. This position offers a competitive salary range between $131,300 and $237,350. #J-18808-Ljbffr

A leading healthcare company is seeking an experienced Infrastructure Operations leader to drive innovation in AI and cloud technologies. The ideal candidate will have over 10 years in infrastructure, with a strong background in AI/ML, leading cloud operations for Azure and AWS. Key responsibilities include overseeing cloud strategy and governance, enhancing operational performance, and fostering partnerships across teams. This role offers a competitive salary and benefits focused on well-being. #J-18808-Ljbffr

A pioneering biotech firm is seeking a Senior Risk Management Director in Silver Spring, MD. The successful candidate will manage risk strategies, oversee insurance programs, and ensure organizational resiliency. This role requires 15+ years of relevant experience, including leadership within the biotech or pharmaceutical sectors. Strong negotiation skills and a thorough understanding of risk management are essential. The position offers competitive benefits and is primarily on-site. #J-18808-Ljbffr

Job TitleBiomedical Site Lead (Bronx, NY) Job Description Support the Multi-Vendor Services (MVS) business as a Biomedical Equipment Site Lead for Philips customers in the Bronx, NY area. You will assume a leadership role for an empowered area of responsibility to manage and foster strong customer relationships through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements. Your role: Perform preventative maintenance and service repair on biomedical equipment utilizing the service manual, OJT, OEM, or 3rd Party training. Provides training/mentorship/technical support to other service staff. Identification and resolution of customer issues, providing the customer with the appropriate communication, and involving appropriate site service personnel. Proactive identification of issues and providing creative, comprehensive solutions for customers which go beyond simple break/fix. The Site Lead must demonstrate the ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level. May be required to manage multiple issues simultaneously. Establishes credibility and trust while focusing on fixing the customer as well as the medical products. Sets realistic customer expectations. Interfaces with end-users, department managers and supervisors on routine issues. May be requested to serve upon or provide consultation to various hospital committees or teams as requested by the customer with prior approval of site management May be required to be available 24 x 7 via phone or pager, work alternate shifts, rotate in an on-call status. You're the right fit if: Associate's degree or equivalent training/experience in electronics or Biomedical Engineering and/or CBET certification. 7+ years servicing medical equipment is strongly preferred. 1+ years of previous lead/supervisory experience in the medical industry preferred. PC competency, to include basic knowledge of word processing, spreadsheets, databases. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The hourly pay range for this position in NY is $37.00 to $58.00, plus overtime eligible. This role also includes an annual incentive bonus plans, on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Bronx, NY. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

The Lead Clinical Site Ambassador is accountable for the strategic and operational oversight of investigational site management and monitoring activities across assigned clinical studies or programs. This role ensures that clinical trials are executed with high quality, regulatory compliance, and operational efficiency, in alignment with global clinical development strategies. Operating within a matrix environment, this role partners with internal stakeholders and external service providers to develop and implement study-specific oversight plans, monitor site performance, and proactively identify and mitigate risks. The role is pivotal in maintaining sponsor oversight, validating the effectiveness of study and site-level activities, and ensuring that monitoring plans and tools adequately address protocol-specific risks. This role plays a pivotal role in building and managing meaningful productive relationships with KOLs and key investigator sites and is eligible for remote consideration. Clinical Oversight & Compliance * Responsible for operational oversight of the site, site health and monitoring activities * Support QA audit and inspection planning, and implementation of CAPAs as needed * Identify and proactively mitigate site-level risks impacting recruitment, retention, data quality, or compliance, in partnership with CROs. Study Delivery Support * Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts * Support sites in understanding study expectations, timelines, and required deliverables * Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets in collaboration with CROs * Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators/CROs Site Relationship & Engagement * Build and maintain strong, trusted relationships with investigators and site staff - Face of CSL * Serve as the sponsor primary point of contacted for assigned studies * Understand site capabilities, constraints, and strategic priorities to improve site engagement and long-term collaboration * This role will require travel to Investigator Meetings, Investigator sites and CROs. Anticipated travel >50%. Continuous Improvement & Site Experience * Collect feedback from sites and advocate for process simplification and burden reduction internally * Identify opportunities to improve study materials, and operational processes * Represent the "voice of the site" in cross-functional discussions and initiatives Feasibility & Site Selection * Provide local site intelligence to feasibility teams * Support site development Qualifications and Experience Required: At minimum, bachelor's degree or equivalent in life science, nursing, pharmacy, medical laboratory technology, or other health/medical related area preferred. (Other degrees and certifications considered if commensurate with related clinical research experience (e.g., diploma or associate degree RN, certified medical technologist). * A minimum of 10 years' relevant clinical research (or related) experience within the pharmaceutical industry. * Previous experience in leading and managing a team of professional staff. * A solid understanding of the drug development process, and specifically, each step within the clinical trial process. * Experience in site management and monitoring and overseeing large and/or complex global clinical trials. * Robust budget forecasting and management experience. * Thorough knowledge of ICH guidelines/GCP and its applicability to all stages of the clinical development process Competencies * Demonstrated ability to lead teams and work in a fast-paced team environment. * Experienced in working within a Matrix Environment and ability to work through interpersonal difficulties and resolve conflicts with a Matrix Environment * Successfully demonstrated the ability to mentor and coach others through peer-to-peer interactions and to develop reporting personnel to grow in complex clinical project management capabilities. * Ability to evaluate, judge and make decisions regarding staff. Ability to teach/coaching and setting an example of 'best practice'. * Excellent interpersonal and decision-making skills. * Demonstrates innovation. Possesses drive, energy, and enthusiasm to deliver the program objectives. * Skilled at independently navigating new or novel indications, study/program approaches, and unique challenges. * Excellent understanding of all tasks involved in a clinical development program(s) from developing a protocol through to finalizing a clinical study report. * Ability to plan and ensure execution and completion of clinical program(s) to the highest ethical and scientific standards. * Extensive and comprehensive knowledge of ICH guidelines/ GCP, Maintains current medical/scientific/regulatory knowledge. * Demonstrated project management skills including simultaneous management of multiple projects. Possesses excellent planning, time management & coordination skills. * Demonstrated ability to problem solve and use clear judgment in relation to interactions with external parties, timelines, and complex clinical programs. * Excellent written and oral communication skills and maintains computer literacy in appropriate software. The expected base salary range for this position at hiring is $131,000 - $164,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies and other relevant factors. In addition to base salary, total compensation for this role may also include incentive compensation and equity. About CSL Behring CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ******************** and CSL Plasma at *************************** Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit ********************careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ********************accessibility-statement.

The Site Executive is a strategic and operational leader responsible for overseeing site-level consulting operations. This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays a critical role in use case business case quantification and execution, development and execution of operating metrics, stakeholder engagement and reference ability. Key Responsibilities Leadership & Strategy Lead site-based consulting teams aligned to the managed software delivery model. Translate strategic objectives into operational plans and performance targets. Collaborate with cross-functional leaders to ensure seamless delivery and client satisfaction. Client Delivery & Value Creation Oversee execution of client use cases, ensuring measurable outcomes and ROI. Oversee training and change management plans to drive adoption of best practices Build trusted relationships with customer stakeholders to drive engagement and reference ability. Ensure proactive issue resolution and continuous improvement in service delivery. Ensure steady state client satisfaction through proactive engagement. Financial & Operational Accountability Manage site-level P&L, including budgeting, forecasting, and performance tracking. Monitor key operating metrics to optimize resource allocation and team productivity. Talent Development Coach and develop team leads and foster a culture of accountability and excellence Support recruitment and retention of top consulting talent. Qualifications Minimum of 12 years of experience, including at least 8 years in a management role in consulting, client delivery, or operational leadership roles managing a P&L-preferably within healthcare, BPO, or enterprise software. Proven ability to lead cross-functional teams in a matrixed environment Adept with Ai tools and enthusiastic about the conversion of technology and operations Strong communication, change management and stakeholder management skills. Bachelor's degree - equivalent experience will be considered in lieu or a degree; advanced degree (MBA, MHA) preferred. Up to 50% of travel required depending on area and client location For this US-based position, the base pay range is $243,644.80 - $304,556.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 30.00% The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook #LI-TC01

Full-time Description Soleo Health is seeking a Clearance Team Lead - Intake Trainer to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care! Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Clearance Team Lead - Intake Trainer provides daily support and guidance to the Patient Access team, assists with escalations, participates in complex therapy benefit verification and prior authorization submissions, and performs duties of both the Clearance Specialist and Prior Authorization Coordinator. They work closely with the Patient Access Supervisor to ensure the team meets or exceeds productivity and quality expectations while delivering exceptional patient care. Responsibilities include: Acts as a resource for colleagues: Provide guidance to the team on referral processing standards, Soleo contracts, fee schedules, therapy guidelines, and supported therapies Monitor and assign referral workload: Oversee the clearance team's workload and direct the work of other staff members Serve as a Subject Matter Expert: Works autonomously to handle more complex issues related to benefits and authorization within established procedures and practices Handle escalations: Provide exceptional customer service to external and internal customers, resolving any customer requests in a timely and accurate manner Assist in training new team members: Ensure new team members understand their roles and responsibilities and provide ongoing training to enhance their skills and knowledge Support Patient Access team members: Provide necessary guidance, feedback and counseling and may contribute input for performance evaluations Generate and update reports: Create, update and distribute patient access-related reports as needed Perform duties of a Clearance Specialist and Prior Authorization Coordinator Schedule: Monday-Friday 8:30-5p Must have experience with Specialty Infusion for Prior authorization/Benefits Verification Prefer someone with training or lead experience Requirements At least 2 years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met Ability to work in a fast-paced environment Knowledge of HIPAA regulations Basic level skill in Microsoft Excel & Word Knowledge of CPR+ preferred High school diploma or equivalent About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Salary Description $27-$31 per hour

**Join Amgen's Mission of Serving Patients** At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. **Live** **What you will do** Let's do this. Let's change the world. In this vital role you will support treatment delivery for our infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units. The position will be responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and driving account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement. In addition, this individual will also be responsible for working with their internal partners to develop, implement and measure activities to increase pull through by coordinated business planning. Account responsibilities can include, but are not limited to, Local Infusion Providers and Specialty Pharmacies focused on Infusion Services. + Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies. + Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team. + Identifying gaps in existing SOC networks, developing plans to expand SOC options. + Pulling through national partnership contracts at the local level. + Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders. + Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners. + Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value). + Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach. + Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. + Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable. + Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. + Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution. + Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders. + Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications. + Adhere to relevant regulatory and compliance guidelines and Company policies. + Attend/staff/participate in meetings and/or conferences as requested by management. + The employee will be responsible for developing and implementing their own business plan. + Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities. **Win** **What we expect of you** We are all different, yet we all use our unique contributions to serve patients. The Site of Care professional we seek is a person with these qualifications. **Basic Qualifications:** Doctorate degree AND 2 years of Sales and/or Account Management experience **Or** Master's degree AND 4 years of Sales and/or Account Management experience **Or** Bachelor's degree or AND 6 years of Sales and/or Account Management experience **Preferred Qualifications:** + Direct experience with identifying and activating sites of care in various infusion service areas such as: -National and/or regional infusion service providers (ie; SPP's, Infusion Management Companies) + Hospital outpatient and infusion centers + Home infusion service providers + Individual buy and bill physician office practices + Experience in infused therapies required; rare disease experience preferred. + Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred. + Recent launch experience with infused products preferred. + Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential. + Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job. + Fosters innovation in account approaches and practices. + Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations. + Excellent planning and organizational skills to work within date-sensitive deadlines. + Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency. + Requires approximately 70% travel, including some overnight and weekend commitments. + Proficient in Microsoft Office. + Professional, proactive demeanor. + Strong interpersonal skills. + Excellent written and verbal communication skills. **Thrive** **What you can expect of us** As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: + Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. + A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan + Stock-based long-term incentives + Award-winning time-off plans and bi-annual company-wide shutdowns + Flexible work models, including remote work arrangements, where possible **Apply now** **for a career that defies imagination** Objects in your future are closer than they appear. Join us. **careers.amgen.com** As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen's application deadline for this position is 3/30/2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Live What you will do Let's do this. Let's change the world. In this vital role you will support treatment delivery for our infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units. The position will be responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and driving account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement. In addition, this individual will also be responsible for working with their internal partners to develop, implement and measure activities to increase pull through by coordinated business planning. Account responsibilities can include, but are not limited to, Local Infusion Providers and Specialty Pharmacies focused on Infusion Services. * Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies. * Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team. * Identifying gaps in existing SOC networks, developing plans to expand SOC options. * Pulling through national partnership contracts at the local level. * Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders. * Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners. * Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value). * Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach. * Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. * Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable. * Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. * Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution. * Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders. * Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications. * Adhere to relevant regulatory and compliance guidelines and Company policies. * Attend/staff/participate in meetings and/or conferences as requested by management. * The employee will be responsible for developing and implementing their own business plan. * Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Site of Care professional we seek is a person with these qualifications. Basic Qualifications: Doctorate degree AND 2 years of Sales and/or Account Management experience Or Master's degree AND 4 years of Sales and/or Account Management experience Or Bachelor's degree or AND 6 years of Sales and/or Account Management experience Preferred Qualifications: * Direct experience with identifying and activating sites of care in various infusion service areas such as: * National and/or regional infusion service providers (ie; SPP's, Infusion Management Companies) * Hospital outpatient and infusion centers * Home infusion service providers * Individual buy and bill physician office practices * Experience in infused therapies required; rare disease experience preferred. * Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred. * Recent launch experience with infused products preferred. * Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential. * Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job. * Fosters innovation in account approaches and practices. * Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations. * Excellent planning and organizational skills to work within date-sensitive deadlines. * Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency. * Requires approximately 70% travel, including some overnight and weekend commitments. * Proficient in Microsoft Office. * Professional, proactive demeanor. * Strong interpersonal skills. * Excellent written and verbal communication skills. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: * Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. * A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan * Stock-based long-term incentives * Award-winning time-off plans and bi-annual company-wide shutdowns * Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen's application deadline for this position is 3/30/2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 166,565.00 USD - 189,044.00 USD

Career CategoryCorporate ServicesJob DescriptionJoin Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Live What you will do Let's do this. Let's change the world. In this vital role you will support treatment delivery for our infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units. The position will be responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and driving account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement. In addition, this individual will also be responsible for working with their internal partners to develop, implement and measure activities to increase pull through by coordinated business planning. Account responsibilities can include, but are not limited to, Local Infusion Providers and Specialty Pharmacies focused on Infusion Services. Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies. Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team. Identifying gaps in existing SOC networks, developing plans to expand SOC options. Pulling through national partnership contracts at the local level. Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders. Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners. Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value). Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach. Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable. Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution. Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders. Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications. Adhere to relevant regulatory and compliance guidelines and Company policies. Attend/staff/participate in meetings and/or conferences as requested by management. The employee will be responsible for developing and implementing their own business plan. Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Site of Care professional we seek is a person with these qualifications. Basic Qualifications: Doctorate degree AND 2 years of Sales and/or Account Management experience Or Master's degree AND 4 years of Sales and/or Account Management experience Or Bachelor's degree or AND 6 years of Sales and/or Account Management experience Preferred Qualifications: Direct experience with identifying and activating sites of care in various infusion service areas such as: -National and/or regional infusion service providers (ie; SPP's, Infusion Management Companies) Hospital outpatient and infusion centers Home infusion service providers Individual buy and bill physician office practices Experience in infused therapies required; rare disease experience preferred. Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred. Recent launch experience with infused products preferred. Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential. Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job. Fosters innovation in account approaches and practices. Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations. Excellent planning and organizational skills to work within date-sensitive deadlines. Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency. Requires approximately 70% travel, including some overnight and weekend commitments. Proficient in Microsoft Office. Professional, proactive demeanor. Strong interpersonal skills. Excellent written and verbal communication skills. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen's application deadline for this position is 3/30/2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 166,565.00 USD - 189,044.00 USD

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **Mercy Health** **About Us** As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. **Laboratory Support Services Supervisor - Springfield Regional Medical Center** **Job Summary:** The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. **Essential Functions:** + Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development + Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently + Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly + Participates in committees, task forces, and improvement teams as defined + Ensures all changes within the laboratory are sufficiently validated before implementation + Other duties as assigned **Education:** + Associates Degree in Medical Technology or a related Science (required) **Certifications:** + Phlebotomy Certification (preferred, not required) **Experience:** + 5 years of experience in a clinical laboratory setting (required) + 3 years phlebotomy experience (required) + Previous experience in a leadership position in a customer service environment (preferred, not required) + Experience with EKG (preferred, not required) **Skills & Abilities:** + Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making + Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - Springfield Regional Medical Center Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly Participates in committees, task forces, and improvement teams as defined Ensures all changes within the laboratory are sufficiently validated before implementation Other duties as assigned Education: Associates Degree in Medical Technology or a related Science (required) Certifications: Phlebotomy Certification (preferred, not required) Experience: 5 years of experience in a clinical laboratory setting (required) 3 years phlebotomy experience (required) Previous experience in a leadership position in a customer service environment (preferred, not required) Experience with EKG (preferred, not required) Skills & Abilities: Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Core Laboratory - Springfield It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Evenings (United States of America) As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - St. Charles Hospital Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly Participates in committees, task forces, and improvement teams as defined Ensures all changes within the laboratory are sufficiently validated before implementation Other duties as assigned Education: Associates Degree in Medical Technology, healthcare, or a related Science (preferred) Certifications: Phlebotomy Certification (preferred, not required) Experience: 5 years of experience in a clinical laboratory setting (required) 3 years phlebotomy experience (required if supervising Phlebotomy) Previous experience in a leadership position in a customer service environment (preferred, not required) Experience with EKG (preferred, not required) Skills & Abilities: Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Phlebotomy - Mercy St. Charles It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. **Laboratory Support Services Supervisor - St. Charles Hospital** **Job Summary:** The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. **Essential Functions:** + Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development + Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently + Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly + Participates in committees, task forces, and improvement teams as defined + Ensures all changes within the laboratory are sufficiently validated before implementation + Other duties as assigned **Education:** + Associates Degree in Medical Technology, healthcare, or a related Science (preferred) **Certifications:** + Phlebotomy Certification (preferred, not required) **Experience:** + 5 years of experience in a clinical laboratory setting (required) + 3 years phlebotomy experience (required if supervising Phlebotomy) + Previous experience in a leadership position in a customer service environment (preferred, not required) + Experience with EKG (preferred, not required) **Skills & Abilities:** + Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making + Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************