Director jobs at Firstservice Residential California, Inc.

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews. Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client. Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts. Models company culture, values, and brand promise to foster and strengthen client relationships. Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services. Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency. Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus. Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations. Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client. Oversees the onboarding of new clients and establishes go-forward service expectations. Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover. Is accountable for managing FirstService client contracts and obtaining timely renewals. Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing. Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives. Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions. Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule. Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction. Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results. Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager. Excellent leadership skills to coach, always develop and motivate community managers and other direct reports. Excellent time management skills to meet deadlines and display efficiency. Bachelor's degree in business or related field from an accredited college or university. 5 to 7 years' experience in property management, construction or hospitality preferred. Experience in operations, account management or relationship management asset. Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to sit for long periods of time at a desk. Must be mobile enough to move around the office. Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews. Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client. Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts. Models company culture, values, and brand promise to foster and strengthen client relationships. Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services. Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency. Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus. Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations. Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client. Oversees the onboarding of new clients and establishes go-forward service expectations. Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover. Is accountable for managing FirstService client contracts and obtaining timely renewals. Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing. Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives. Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions. Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule. Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction. Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results. Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager. Excellent leadership skills to coach, always develop and motivate community managers and other direct reports. Excellent time management skills to meet deadlines and display efficiency. Bachelor's degree in business or related field from an accredited college or university. 5 to 7 years' experience in property management, construction or hospitality preferred. Experience in operations, account management or relationship management asset. Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to sit for long periods of time at a desk. Must be mobile enough to move around the office. Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Director of Agent Services is a Full-time, Hourly position. This position provides support to the market center agents and Team Leader/Broker. The DAS facilitates getting agents acclimated to the KW systems and tools. The DAS also oversees the office technology and communication systems and support providers. This position helps coordinate new agent training, assists in organizing special events for the office, manages the KW intranet site, manages and updates agent roster, runs meetings and trainings,and more. You must have a strong understanding that the agents in our office are our clients. Connecting them with the tools and resources that Keller Williams offers is critical to their success.The Director of Agent Services is a crucial Team Member for our organization. Qualifications Needed:Real estate industry experience is required Knowledge of Keller Williams systems and culture a plus Strong verbal and written communication skills Great organizational and multi tasking skills Ability to manage, organize, and execute events and multiple projects Strong interpersonal skills and very friendly demeanor Proficiency in the use of Microsoft Office including Word, Excel, Power Point and PublisherTechnology skills relating to office copy and communication systems as well as computer, projector, and other technology Proficient in the use of Top Producer and the Multiple Listing systems (desired, will train) Strong training skills Effective listening skills Professional Appearance At the core of Keller Williams Realty is a conviction that who you are in business with matters. We believe that the company we keep can contribute to our lives in untold ways. To help cement this understanding, we've formalized a belief system called the WI4C2TS that guides how we treat each other and how we do business Win-Win: or no deal Integrity: do the right thing Customers: always come first Commitment: in all things Communication: seek first to understand Creativity: ideas before results Teamwork: together everyone achieves more Trust: starts with honesty Success: results through people Our Mission To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our Vision To be the real estate company of choice for agents and their customers. Our Values God, Family, then Business. Our Perspective A technology company that provides the real estate platform that our agents' buyers and sellers prefer. Keller Williams thinks like a top producer, acts like a trainer-consultant, and focuses all its activities on service, productivity, and profitability.

The Nature Director is responsible for overseeing, leading, planning and implementing the Nature department. The Nature Director supervises 2-5 Nature Specialists as well as teaches nature classes for campers in large and small group settings. Nature activities offered are; outdoor cooking, nature, fishing, survival, and overnights. The Nature Director is a safety sensitive position. This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position. Responsibilities Supervise all Nature Specialists. Observe all Nature Specialists' classes and provide constructive feedback. Ensure nature lesson plans are turned in on a timely manner. Approve all lesson plans and curriculum for nature activities and confirm they are age appropriate and meet the standard. Provide instruction, supervision and safety of all campers and staff in program area and cabins. Assist campers with achieving their goals. Submit written performance evaluation of staff twice a summer. Assist with overnights. Ensure adequate supplies and resources are available. Supervise and participate in all assigned aspects of the campers' day which includes but is not limited to; camper check-in and check-out; mealtimes; activities; and before/after-hours duties as assigned. Assist with Trading Post. Assist with evening activities and special events. Assist with tractor rides. Attend and participate in Ad Staff and All Staff Training. Qualifications Must be 20 years of age or older. Previous camp experience or experience working with groups of children is preferred. Ability to lead and instruct a group of staff and campers in the Arts program. Have knowledge in safety, care of equipment, inventory, skill instruction, and progressive age-appropriate programming. Must be able to identify age and grade level characteristics of campers. Training will be provided during Administration Staff Training and All Staff Training. Benefits YMCA Membership Discounted Programs 12% Employer Retirement Contribution Paid Sick Time Posted Salary Range USD $245.00 - USD $595.00 /Wk.

The Marksmen Director is responsible for overseeing, leading, planning and implementing the Marksmen department. Marksmen Director supervises up to 10 Marksmen Specialists as well as teaches Marksmen classes for campers in large and small group settings. Marksmen activities offered are; Archery, Tac Tag, Everdeen Archery, and Tomahawks. This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position. Responsibilities Supervise all Marksmen Specialists. Provide instruction, supervision and safety of all campers in program area and cabins. Observer Marksmen Specialists' classes and provide constructive feedback. Ensure Marksmen lesson plans are turned in on a timely manner. Approve all lesson plans and curriculum for marksmen activities and confirm they are age-appropriate and meet the standards. Provide instruction, supervision and safety of all campers and staff in program area. Submit written performance evaluation of staff twice a summer. Ensure adequate supplies and resources are available. Assist campers with achieving their SMART goals. Assist with running evening programs and special events. Assist with Trading Post. Assist with tractor rides. Supervise and participate in all assigned aspects of the campers' day which includes but is not limited to; camper check-in and check-out; mealtimes; activities; and before/after-hours duties as assigned. Attend and participate in Ad Staff and All Staff Training. Qualifications Must be 20 years of age or older. Previous camp experience or experience working with groups of children is preferred. Ability to lead and instruct a group of staff and campers in the marksman program. Have knowledge in safety, care of equipment, inventory, skill instruction, and progressive age-appropriate programming. Must be able to identify age and grade level characteristics of campers. Training will be provided during Administration Staff Training and All Staff Training. Benefits YMCA Membership Discounted Programs 12% Employer Retirement Contribution Paid Sick Time Posted Salary Range USD $245.00 - USD $595.00 /Wk.

The Waterfront Director is responsible for the daily operation of the waterfront, including the general safety and supervision of swimmers. This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position. Responsibilities Provide instruction, supervision, and safety of all campers, staff and volunteers in waterfront area and cabins. Responsible for the direct supervision 7-10 lifeguards. Provide instruction, supervision and safety of all campers in program area and cabins. Observe lifeguards during swim classes and lifeguarding and provide constructive feedback. Responsible for daily swim instructions for campers. Plan and implement age-appropriate swim instruction and general swim activities. Develop weekly lesson plans to be approved by leadership. Designate lifeguard rotation between waterfronts and water inflatables. Communication with parents as needed. Assist campers with achieving their goals. Assist with evening programs and special events. Assist with overnights. Submit written performance evaluation of staff twice a summer. Supervise and participate in all assigned aspects of the campers' day which includes but is not limited to: Camper check-in and check-out; mealtimes; and before/after-hours duties as assigned. Attend and participate in Administration Staff Training and All Staff Training. Qualifications Must be 21 years of age or older. Lifeguarding experience required. Previous camp experience or experience working with groups of children and supervision of staff is preferred. Have knowledge in the safety, skill instruction and ability to understand emergency procedures in a waterfront setting. Must show enthusiasm, dedication, responsibility and maturity and have the ability to interact and communicate clearly with campers, parents and staff. Current certifications in lifeguarding Waterfront Module and professional CPR and First Aid; Waterfront Safety Instruction preferred. Training will be provided. Benefits YMCA Membership Discounted Programs 12% Employer Retirement Contribution Paid Sick Time Posted Salary Range USD $280.00 - USD $700.00 /Wk.

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change. In addition, we're a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with. Unlike your average IT team that simply administers technology, we are looking to transform our IT department into a strategic partner that provides a real impact by delivering innovative solutions. As the Director of Cybersecurity, you will be responsible for developing and implementing the cybersecurity vision, strategies, standards and programs for Kyocera Document Solutions America, Inc. This role will partner cross functionally with multiple departments aligning cybersecurity goals with business needs to ensure the standards and programs are defined, implemented, and adhered to throughout the Americas. This role is also responsible for analyzing, anticipating, preventing, and resolving cybersecurity threats using cybersecurity tools, tactics, and methods to strengthen the overall security posture of the organization. To be successful in this position the ideal candidate will have a winning attitude, a positive problem-solving approach, excellent technical and interpersonal skills, and foster productive relationships with IT colleagues and business users. This important security role contributes to the core IT objective of delivering business operations with minimal risk to the enterprise. The chance to do something meaningful, to challenge yourself, and be a part of a changing industry does not come around every day. Responsibilities + Oversee all cybersecurity functions, including governance, risk management, compliance, and operations. + Define and lead the organization's cybersecurity strategy and roadmap. + Develop, implement, and ensure enterprise-wide compliance of all cybersecurity programs and practices. + Collaborate with executive leadership to align security initiatives with business goals. + Evaluate and procure tools managing security vendors, consultants, and service providers ensuring cost-effective solutions. + Ensure compliance with legal, regulatory, and industry standards (e.g., SOX, HIPAA, PCI-DSS). + Work closely with IT, legal, HR, compliance, and business units for third-party risk management. + Supervise incident response, threat intelligence, and vulnerability management. + Present cybersecurity posture and risks to leadership. + Supervise administrative and IT staff, providing mentorship and performance management. + Foster a culture of accountability, integrity, risk avoidance, and continuous improvement. + Support ongoing training, and development of cybersecurity personnel. Qualifications + Bachelor's or Master's degree in Cybersecurity, Information Systems, or related field. + 10-15+ years of experience in cybersecurity, with 5+ years in senior leadership. + Executive-level certifications (e.g., CISSP, CISM, CRISC, or MBA) preferred. + Proven experience in strategic planning, risk management, and regulatory compliance. + Strong leadership, communication, and stakeholder management skills. + Excellent organizational, communication, and critical thinking skills. + Excellent listening and interpersonal skills with keen attention to detail. We offer a comprehensive benefits package designed to support our employees' well-being which includes: + Medical, dental and vision plans + 401(k) retirement plan with Company match + Life insurance and disability coverage + Paid time off and holidays + Paid parental leave + Employee Assistance Program + Volunteer Time Off + Professional development course reimbursement The typical pay range for this role is $148,000-$185,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance. Note This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description. Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays. KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

Job Description ONE Sotheby's International Realty is the premier luxury real estate brokerage along Florida's East Coast, supporting over 1,300 advisors across 30+ offices. With world-class marketing, industry-leading tools, and a globally recognized brand, we are committed to elevating the agent experience and accelerating advisor success from day one. We are seeking a Director of Agent Success-an experienced, dynamic, solution-oriented leader who will become the central point of contact and trusted guide for agents navigating our systems, tools, culture, and operational ecosystem. This person will shorten the learning curve for new and existing agents, drive adoption of our technology suite, and ensure every advisor is empowered to thrive. ROLE SUMMARY The Director of Agent Success acts as the one-stop resource for agent questions, training, onboarding support, and technology adoption. This role requires deep knowledge of our tools-including AppFiles, Rechat, OKTA, marketing platforms, and all systems within the Agent Dashboard-as well as exceptional interpersonal and communication skills. This leader will help agents “connect the dots” across departments, tools, and processes, ensuring they integrate quickly into our culture and understand how to leverage the full value of ONE Sotheby's International Realty. The ideal candidate is proactive, highly organized, and deeply committed to elevating the agent experience. Key Responsibilities Onboarding & Integration Partner closely with the Growth, Onboarding, and Managing Broker teams to ensure seamless new-agent integration. Build an early success roadmap that shortens learning curves and increases first-90-day engagement. Introduce agents to company culture, leadership structure, and available support teams. Agent Success & Support Serve as the primary day-to-day resource for agent questions, troubleshooting, and guidance across all ONE Sotheby's systems and tools. Provide personalized, high-touch support via phone, email, in-office appointments, and small-group sessions. Help agents understand and apply business tools-Rechat, AppFiles, OKTA, dashboard apps, marketing resources-to grow and streamline their business. Technology Adoption & Training Promote adoption of all core platforms through 1:1 coaching, office visits, webinars, workshops, and structured training sessions. Develop and deliver a comprehensive curriculum for new and experienced agents, including onboarding modules, refresher courses, and skill-development tracks. Create training collateral: step-by-step guides, video tutorials, checklists, and presentations. Track tool usage and identify opportunities to increase engagement and proficiency. Cross-Department Collaboration Act as an internal liaison between agents and Marketing, IT, Product, Transaction Management, and Leadership. Gather feedback from agents and provide insights to improve tools, workflows, and the overall agent experience. Support broader company initiatives, including office openings, large-scale training days, new software rollouts, and strategic growth projects. Leadership & Mentorship Serve as a mentor to Agent Experience teams, providing escalation support and professional development. Model a culture of excellence, hospitality, ownership, and solutions-focused thinking. Requirements What We're Looking For Experience & Qualifications 3-5+ years of experience in real estate, training, customer success, brokerage operations, or similar high-touch service environments. Strong working knowledge of real estate technology and/or a demonstrated ability to master platforms quickly. Experience leading trainings-virtual or in-person-strongly preferred. Familiarity with enterprise systems (CRM, workflow tools, document management platforms) a plus. Skills & Competencies Exceptional interpersonal skills; able to connect with agents at all levels and build trust quickly. Strong communication abilities-clear, empathetic, confident, and patient. Highly organized with meticulous attention to detail. Proven ability to troubleshoot issues, think critically, and propose solutions. Creative problem solver who thrives in fast-paced environments. Able to work collaboratively across departments and represent the voice of the agent. Self-motivated, proactive, and committed to elevating the agent experience. Ability to lift up to 25 lbs and work onsite during standard operating hours. Cultural Qualities Passion for supporting real estate professionals. Excited about cultivating community and in-office engagement. Embodies the brand's values: excellence, integrity, service, and growth.Experience & Qualifications 3-5+ years of experience in real estate, training, customer success, brokerage operations, or similar high-touch service environments. Strong working knowledge of real estate technology and/or a demonstrated ability to master platforms quickly. Experience leading trainings-virtual or in-person-strongly preferred. Familiarity with enterprise systems (CRM, workflow tools, document management platforms) a plus. Benefits Benefits Medical, Dental, and Vision 401(k) Generous PTO and holiday schedule Start-up style environment with significant growth opportunities Ongoing training and development The opportunity to directly shape the agent experience at the region's most prestigious brokerage Equal Opportunity Employer MDLV, LLC dba ONE Sotheby's International Realty is an Equal Opportunity Employer. We participate in E-Verify and conduct background checks.

SUMMARY OF RESPONSIBILITIES The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms. ESSENTIAL DUTIES Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market. Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees. Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs. Implement and execute company operating procedures to ensure compliance within local market Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable. Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced. Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures. Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately. Ensure property records are maintained in accordance with company and state-specific statutes standards. Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes. Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market. This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. Maintain an active real estate license and adhere to company real estate license requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS Primarily working within an indoors office environment May sit for several hours at a time and climb up and down stairs multiple times each day Prolonged exposure to computer screens Must travel throughout applicable market using personal vehicle Occasional hands-on work and training required REQUIRED EDUCATION AND EXPERIENCE Bachelor's Degree in Business Administration, Finance, Planning or related work experience An active real estate license in the applicable state of practice is required Minimum 5 years of asset and operations management experience General knowledge of budgeting and financial analysis Experience working in a cross-functional group, project management, and/or process improvement-oriented role Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) PREFERRED EDUCATION AND EXPERIENCE Managing Broker License, a plus Knowledge of Yardi Voyager or similar property management program Experience working in a fast pace, high-growth company REQUIRED KNOWLEDGE Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. REQUIRED SKILLS Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Negotiation- Bringing others together and trying to reconcile differences. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management- Managing one's own time and the time of others. Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job. Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures. Speaking- Talking to others to convey information effectively. Writing- Communicating effectively in writing as appropriate for the needs of the audience. WORK STYLES & BEHAVIORS Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence- Job requires persistence in the face of obstacles. Initiative- Job requires a willingness to take on responsibilities and challenges. Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Attention to Detail- Job requires being careful about detail and thorough in completing work tasks. Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.

The Director of Real Estate will lead the planning and execution of the organization's real estate growth strategy. This includes identifying high-need areas, acquiring land or existing school buildings, negotiating leases or purchases, and building relationships with developers, brokers, and municipalities. The ideal candidate will combine deep knowledge of the Florida real estate market with a passion for educational access and community development. Achievement Metrics Aim to open 2-3 new schools each year. Responsibilities Site Identification & Market Analysis Conduct thorough market research to identify areas with strong demand for new schools Use CMA (Comparative Market Analysis) reports, demographic data, and enrollment trends to evaluate potential sites Recommend priority regions for expansion based on need, cost, and growth potential Property Acquisition & Leasing Source, evaluate, and negotiate the acquisition of land and/or existing buildings suitable for schools Negotiate favorable terms for purchases, leases, and renewals to ensure cost-effective deals Manage due diligence and coordinate with legal counsel during contract and lease reviews Strategic Planning Develop and maintain a pipeline of potential properties for 2-3 years ahead of anticipated school openings Work with finance and operations teams to align real estate strategy with budget and capital planning Ensure all real estate activities comply with state and local regulations related to schools Relationship Building Establish and maintain strong relationships with real estate brokers, landowners, developers, municipalities, and zoning boards Represent the organization in meetings with local officials, planners, and community stakeholders Portfolio Management Oversee the existing portfolio of leased and owned properties to ensure they continue to meet operational and financial objectives Proactively identify opportunities for lease renegotiations, renewals, or relocations as needed Qualifications and Experience Bachelor's degree in real estate, Business, related field Master's degree preferred Minimum 5 years of experience in real estate acquisition, development, or brokerage; experience in education, nonprofit, or public sector preferred Proven track record of identifying and securing properties under budget and on schedule Ability to interpret contracts, leases, and financial reports Willingness to travel statewide as needed (up to 50%) Knowledge and Skills Experience using GIS, MLS, and CMA platforms Familiarity with charter school funding, permitting, and compliance requirements Strong network within Florida's real estate and municipal communities Strong knowledge of the Florida real estate market and zoning/land use regulations Exceptional negotiation, analytical, and project management skills Travel: 40 - 50% travel across the state of Florida. Compensation: BridgePrep Academy offers a competitive salary and benefits commensurate with Experience. BridgePrep Academy is an equal-opportunity employer and an organization that values diversity. Disclaimer: This describes the general nature and level of work being performed by individuals hired into this job. This is not intended to be an exhaustive list of all responsibilities and duties required. BridgePrep Academy reserves the right to change any or all content of this job description based on business needs. The incumbent, if applicable, will be consulted and notified of any changes before they become effective.

Join Vacatia and Help Build the Future of Hospitality Tech At Vacatia, we're transforming how families vacation-and how great technology supports that mission. As a leader in resort and rental management, we blend hospitality expertise with scalable digital platforms to deliver world-class guest experiences and efficient operations. We're now hiring a Director of Inventory Management to lead enterprise-wide inventory strategy, optimization, and reporting across our growing portfolio of resorts. Why You'll Love Working at Vacatia Enterprise Impact: Drive the strategy that ensures our inventory is accurate, optimized, and aligned with both owner and business priorities. Leadership Opportunity: Build and mentor a high-performing team of strategists and analysts responsible for daily execution and long-term innovation. Cross-Functional Collaboration: Partner with Revenue, Marketing, Sales, Operations, and Finance to shape how Vacatia manages occupancy, revenue, and owner satisfaction. Technology & Innovation: Oversee and enhance the systems that power inventory management-PMS, channel managers, reporting dashboards-while driving automation and efficiency. Strategic Visibility: Present insights, risks, and opportunities directly to senior and executive leadership. Your Impact Execute the long-term vision for inventory management that balances revenue growth, occupancy optimization, and owner satisfaction. Establish governance frameworks and policies that standardize inventory practices across all resorts. Lead and mentor a team of inventory professionals, fostering accountability, collaboration, and expertise. Oversee allocation, monitoring, and optimization of inventory across multiple systems, proactively managing pickup trends, oversell risks, and utilization. Partner with resort operations and corporate teams to manage protected inventory, including maintenance and out-of-order blocks. Guide the design of dashboards and reporting tools to highlight KPIs (occupancy, utilization, pickup). Collaborate with Technology teams to enhance system capabilities and drive automation. Partner with Revenue, Marketing, and Sales to ensure inventory aligns with pricing, yield, and campaign strategies. Represent inventory strategy in enterprise planning discussions and provide executive-level insights. What You Bring 8-10+ years of experience in inventory management, revenue management, or related fields, with at least 3-5 years in a leadership role. Proven ability to coach and develop high-performing teams. Strong analytical skills and experience interpreting data to inform strategy. Expertise in property management systems, channel managers, and enterprise reporting tools. Excellent communication and collaboration skills with experience influencing senior leadership. Strategic mindset with the ability to balance long-term vision with operational execution. Working at Vacatia This role offers flexibility to work onsite in Fort Lauderdale, hybrid, or remote depending on business needs. Standard business hours apply, with occasional evenings or weekends during peak times. You'll thrive here if you're a strong collaborator who enjoys solving complex problems, building scalable processes, and making a measurable impact in a fast-paced environment. Vacatia, Inc. is an Equal Opportunity Employer M/F/D/V and values diversity in the workforce.

**Who is Stanley Martin Homes?** At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first. Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible. If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of. **Explore Opportunities Today** **A day in the life of a Director of Field Operations (DFO)** As a DFO, you will oversee the construction and warranty activities at each of your assigned neighborhoods. Most days you will make site visits to your neighborhoods to ensure construction and warranty processes are being followed among all Stanley Martin Team members in order to create safe and efficient job sites. A big part of your job is to make sure you have the right team in place with all the necessary coaching to best do their job. This may be done through weekly team members or 1:1s with your direct reports. When you are not in the field, you will attend meetings at the divisional office including the Operations and Land Planning Meetings to provide updates on your neighborhoods to a larger audience including division, sales, land, and purchasing leadership. Using key reports, you will look to identify areas of improvement in existing processes or team member performance. At the end of each day your goal is to help reach the monthly and annual company goals while providing a safe and efficient jobsite for your team and our homebuyers. **Technical Tools Used Daily** + DXC Homebuilder One (HB1) + Microsoft Office Suite + SharePoint + Looker **What is Stanley Martin looking for in a Director of Field Operations?** The ideal DFO candidate is goal oriented and is driven to keep up to the standards the company has set for safety and efficiency. The DFO has outstanding attention to detail and is the ability to handle multiple projects or tasks at the same time. Results driven in nature, brings a positive attitude, and is eager to take on new challenges. **Must Haves:** + Extensive residential construction experience and previous management experience + Exudes active listening, confidence, and respect when communicating with others + Strong relationship building and conflict resolution skills + Exceptional project management and organizational skills to best prioritize your days + Works well with a direct team and other internal departments towards a common goal + Detail oriented to effectively complete tasks + Goal oriented **Nice to Haves:** + College degree **What's In It For Me:** + Access to competitively priced, high-quality health care options through Aetna, and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options) + Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA) + Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care + 12 weeks of paid maternity leave through our Short-Term Disability Plan + Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program + Continue your education with tuition and certification reimbursement + Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave + Protect yourself from identity theft or travel mishaps with our no-cost coverage + Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon + Get access to your paycheck early with an advanced pay option through Dayforce Wallet + Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation's fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by _Builder_ Magazine, Stanley Martin Homes is driven to deliver on its mission to "design and build homes people love at a price they can afford." At Stanley Martin Homes, you're not just joining a company-you're joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams. To hear from our team members about why they love working at Stanley Martin Homes, click here (************************************************* . \#StanleyMartinHomes **Job Details** **Job Function** **Director** **Pay Type** **Salary** Our company adheres to the spirit and intent of EEO. We promote a safe and drug-free workplace. We offer a competitive package of compensation, benefits, and a remarkable working environment. EOE/M/F/D/V/SO

Director of Agent Services is a Full-time, Hourly position. This position provides support to the market center agents and Team Leader/Broker. The DAS facilitates getting agents acclimated to the KW systems and tools. The DAS also oversees the office technology and communication systems and support providers. This position helps coordinate new agent training, assists in organizing special events for the office, manages the KW intranet site, manages and updates agent roster, runs meetings and trainings,and more. You must have a strong understanding that the agents in our office are our clients. Connecting them with the tools and resources that Keller Williams offers is critical to their success.The Director of Agent Services is a crucial Team Member for our organization.Work Schedule: 9:00 am to 5:00pm Monday through Friday.Qualifications Needed:Real Experience is a plus Knowledge of Keller Williams systems and culture a plus Strong verbal and written communication skills Great organizational and multi tasking skills Ability to manage, organize, and execute events and multiple projects Strong interpersonal skills and very friendly demeanor Proficiency in the use of Microsoft Office including Word, Excel, Power Point and PublisherTechnology skills relating to office copy and communication systems as well as computer, projector, and other technology Proficient in the use of Top Producer and the Multiple Listing systems (desired, will train) Strong training skills Effective listening skills Professional AppearanceVery, very resourceful and can adapt to fast paced entrepreneurial environment Compensation: $15.00 per hour At the core of Keller Williams Realty is a conviction that who you are in business with matters. We believe that the company we keep can contribute to our lives in untold ways. To help cement this understanding, we've formalized a belief system called the WI4C2TS that guides how we treat each other and how we do business Win-Win: or no deal Integrity: do the right thing Customers: always come first Commitment: in all things Communication: seek first to understand Creativity: ideas before results Teamwork: together everyone achieves more Trust: starts with honesty Success: results through people Our Mission To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our Vision To be the real estate company of choice for agents and their customers. Our Values God, Family, then Business. Our Perspective A technology company that provides the real estate platform that our agents' buyers and sellers prefer. Keller Williams thinks like a top producer, acts like a trainer-consultant, and focuses all its activities on service, productivity, and profitability.

The Lifestyle Director is a diverse full time Management position with overall responsibility of Resident experience, customer service, planning, coordinating and executing all social activity for the community as well as communication; emails and social media. Responsibilities include booking and contract administration of ballroom rentals, planning and executing of events for the community. The Lifestyle Director also provides management, direction, and leadership, along with the General Manager. to ensure the property is operated in accordance with KWPM objectives. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a key employee between the client, KW Property Management, and internal support staff, the Lifestyle Director must perform the job duties with a view toward projecting a professional and competent image. Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. Lifestyle Director often play a large role in the creation and programming of both recreational and therapeutic activities. They will often work with other staff to develop and implement programs, but they are responsible for ensuring these programs meet any federal or state regulations and are safe and appropriate for all. The Lifestyle Director is also responsible for the scheduling of events. The position is fundamental to provide superior social activity to the community and includes working closely with the residents and KWPM On-Site staff to facilitate this result. Strong interpersonal, customer service, planning and organizational skills are requited. Below are some of the essential functions of the job: Schedules and organizes complex activities such as meetings, special events, rentals, department activities or property lifestyle programs with the highest integrity. Assists in planning events - acquiring entertainment, caterers, decorations or any other requirements necessary to conduct a successful event. Assists in recruiting, hiring, scheduling and evaluating all qualified and certified instructors that provide a variety of social, educational and fitness classes for our residents (ex: aerobics, yoga, foreign language, art classes, etc.). Verifies and obtains license and insurance documentation, when appropriate Ensures room rentals are reserved in accordance with the Association guidelines and rental agreement Builds a high level of involvement by residents in all activities/special events. Coordinates special considerations for meeting rooms (ex: room settling, microphones, projection screen, etc.). Maintains a reservation calendar to verify availability of facility areas. Maintains a registration list for all activities/ classes/events. Organizes and prioritizes large volumes of information and calls. Responding to rental inquiries in a timely, effective and proactive manner Renter and vendor contract and document administration Acts as a liaison with other departments and outside agencies, including high-level staff such as District Managers, Vice-Presidents, Board members, and chief Engineers. Handles confidential and non-routine information and explains policies when necessary. Maintain, update, type, and coordinate account information in computer database. Coordinate and track important dates and meetings, such as annual and budget meetings. Ensure that all communication is handled in a professional and courteous manner from the team on site. Also ensures that phone messages and e-mails are responded to appropriately and within a 24-hours, business hours. Assist with producing minutes for Committee and Board Meetings. Assist with preparation for Association Meetings and Board events Ensures all events are within the approved budget, vendors are pre qualified and meeting the KWPMC and property standards. Responsible to work closely with Committee's and each Committee Chairperson of various activities, clubs and special interest groups (Book Club, Enoteca and or wine events, Mah Jongg, Bridge, Art, Photography, etc.). Provide activities information for the website. Assist in posting all agenda to proper physical locations and to the website. Responsible for making sure Lynk and KWIC information is kept up to date.. Creates and coordinates monthly newsletters. Prepares a yearly budget for Lifestyle activities and working within guidelines. Responsible for accurate accountability of all activity funds. Available to residents to answer questions, to consider new ideas and to respond to social activity needs. Proactively develop and propose solutions to problems and anticipate the needs of members. Interact with local organizations to network and promote the community. Communicate effectively with others, both orally and written. Represent the community with the utmost professionalism. COMPETENCIES Supervisory Responsibility; This position will be responsible in supervising team members and/or departments at the property. In addition: Problem Solving/Analysis. Leadership. Teamwork Orientation. Customer/Client Focus. Time Management. Communication Proficiency. Technical Capacity WORK ENVIRONMENT This position is located in a residential HOA community. The position will be in an office environment.in-doors as well as throughout the property out-doors. The environment will be busy and loud during events. The events are hosted at the property. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. In this role you may be the only employee present to set up for an event. You will need to be able to work alone and be able to set up tables, chairs, chair equipment, etc, by yourself wether indoors or outdoors. POSITION TYPE / EXPECTED HOURS OF WORK This is a full-time non-exempt position. Days and hours of work will be scheduled, weekly, based needs of the property. Scheduled working days will often be on the weekend. TRAVEL Minimal local travel will be required for this position. The job will require to purchase or rent equipment and items for events on property. Driving to and from the vendors may be necessary. Travel will also be to attend meetings and trainings at an off-site location, generally within the city limits of the job site REQUIRED EDUCATION AND EXPERIENCE Prior experience in a related position; a minimum of 3-year experience INCLUDING 1 year in a social or recreational program. Bachelor's degree Working knowledge of computer and associated programs; MS Office Suite. Flexible work schedule to be able to supervise activities and special events according to their planned day and time Ability to multi-task, set, and manage priorities. Must possess excellent written, verbal and non-verbal communication skills, creative, caring, able to work under high-pressure situations. Must be able to plan, implement and evaluate an ongoing activity program. Must be able to order and maintain the supplies necessary to support the activity program. Must be able to work within a budget. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Must function in team organized environment. Bi-lingual in Spanish may be required at some communities whereas the majority of the population and clients are Spanish only speakers. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Lifestyle Director is a diverse full time Management position with overall responsibility of Resident experience, customer service, planning, coordinating and executing all social activity for the community as well as communication; emails and social media. Responsibilities include booking and contract administration of ballroom rentals, planning and executing of events for the community. The Lifestyle Director also provides management, direction, and leadership, along with the General Manager. to ensure the property is operated in accordance with KWPM objectives. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a key employee between the client, KW Property Management, and internal support staff, the Lifestyle Director must perform the job duties with a view toward projecting a professional and competent image. Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. Lifestyle Director often play a large role in the creation and programming of both recreational and therapeutic activities. They will often work with other staff to develop and implement programs, but they are responsible for ensuring these programs meet any federal or state regulations and are safe and appropriate for all. The Lifestyle Director is also responsible for the scheduling of events. The position is fundamental to provide superior social activity to the community and includes working closely with the residents and KWPM On-Site staff to facilitate this result. Strong interpersonal, customer service, planning and organizational skills are requited. Below are some of the essential functions of the job: Schedules and organizes complex activities such as meetings, special events, rentals, department activities or property lifestyle programs with the highest integrity. Assists in planning events - acquiring entertainment, caterers, decorations or any other requirements necessary to conduct a successful event. Assists in recruiting, hiring, scheduling and evaluating all qualified and certified instructors that provide a variety of social, educational and fitness classes for our residents (ex: aerobics, yoga, foreign language, art classes, etc.). Verifies and obtains license and insurance documentation, when appropriate Ensures room rentals are reserved in accordance with the Association guidelines and rental agreement Builds a high level of involvement by residents in all activities/special events. Coordinates special considerations for meeting rooms (ex: room settling, microphones, projection screen, etc.). Maintains a reservation calendar to verify availability of facility areas. Maintains a registration list for all activities/ classes/events. Organizes and prioritizes large volumes of information and calls. Responding to rental inquiries in a timely, effective and proactive manner Renter and vendor contract and document administration Acts as a liaison with other departments and outside agencies, including high-level staff such as District Managers, Vice-Presidents, Board members, and chief Engineers. Handles confidential and non-routine information and explains policies when necessary. Maintain, update, type, and coordinate account information in computer database. Coordinate and track important dates and meetings, such as annual and budget meetings. Ensure that all communication is handled in a professional and courteous manner from the team on site. Also ensures that phone messages and e-mails are responded to appropriately and within a 24-hours, business hours. Assist with producing minutes for Committee and Board Meetings. Assist with preparation for Association Meetings and Board events Ensures all events are within the approved budget, vendors are pre qualified and meeting the KWPMC and property standards. Responsible to work closely with Committee's and each Committee Chairperson of various activities, clubs and special interest groups (Book Club, Enoteca and or wine events, Mah Jongg, Bridge, Art, Photography, etc.). Provide activities information for the website. Assist in posting all agenda to proper physical locations and to the website. Responsible for making sure Lynk and KWIC information is kept up to date.. Creates and coordinates monthly newsletters. Prepares a yearly budget for Lifestyle activities and working within guidelines. Responsible for accurate accountability of all activity funds. Available to residents to answer questions, to consider new ideas and to respond to social activity needs. Proactively develop and propose solutions to problems and anticipate the needs of members. Interact with local organizations to network and promote the community. Communicate effectively with others, both orally and written. Represent the community with the utmost professionalism. COMPETENCIES Supervisory Responsibility; This position will be responsible in supervising team members and/or departments at the property. In addition: Problem Solving/Analysis. Leadership. Teamwork Orientation. Customer/Client Focus. Time Management. Communication Proficiency. Technical Capacity WORK ENVIRONMENT This position is located in a residential HOA community. The position will be in an office environment.in-doors as well as throughout the property out-doors. The environment will be busy and loud during events. The events are hosted at the property. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. In this role you may be the only employee present to set up for an event. You will need to be able to work alone and be able to set up tables, chairs, chair equipment, etc, by yourself wether indoors or outdoors. POSITION TYPE / EXPECTED HOURS OF WORK This is a full-time non-exempt position. Days and hours of work will be scheduled, weekly, based needs of the property. Scheduled working days will often be on the weekend. TRAVEL Minimal local travel will be required for this position. The job will require to purchase or rent equipment and items for events on property. Driving to and from the vendors may be necessary. Travel will also be to attend meetings and trainings at an off-site location, generally within the city limits of the job site REQUIRED EDUCATION AND EXPERIENCE Prior experience in a related position; a minimum of 3-year experience INCLUDING 1 year in a social or recreational program. Bachelor's degree Working knowledge of computer and associated programs; MS Office Suite. Flexible work schedule to be able to supervise activities and special events according to their planned day and time Ability to multi-task, set, and manage priorities. Must possess excellent written, verbal and non-verbal communication skills, creative, caring, able to work under high-pressure situations. Must be able to plan, implement and evaluate an ongoing activity program. Must be able to order and maintain the supplies necessary to support the activity program. Must be able to work within a budget. Excellent communication and listening skills in order to interact with a diverse and multi culture population. Must function in team organized environment. Bi-lingual in Spanish may be required at some communities whereas the majority of the population and clients are Spanish only speakers. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REGIONAL MAINTENANCE/RESIDENT SERVICES DIRECTOR TYPE OF WORK: Regional Resident Services Director PURPOSE: The Regional Maintenance Director will oversee onsite maintenance operations for their assigned region. They will also communicate with capital improvements on construction and capital projects. Conduct due diligence inspections as needed. Oversee disaster management as well as reconstruction. The RMD will also provide leadership, technical support, guidance and management to the maintenance teams. SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS: In-depth knowledge of all aspects of apartment maintenance. Knowledge of safety procedures and regulatory requirements (OSHA, EPA, etc.). Ability to manage multiple tasks. Ability to work with the pressure of deadlines. Strong management and leadership ability. Strong organizational skills. Strong written and verbal communication ability. Computer proficiency. Ability to train, motivate and develop team members. Strong problem-solving and analytical skills. Budget-conscious. SUMMARY OF FUNCTIONS: Oversee properties in the designated region. Responsible for maintenance operations on those properties. Develop and implement training as needed. Ensure all regulatory requirements are being met (OSHA, EPA, etc.) Conduct property visits and inspections to ensure performance standards are being met. Coordinate with the Capital improvements team on ongoing projects. Communicate with Regional Managers to ensure property needs are being met. Communicate with the Director of Resident Services. Fill in/organize assistance for vacancies in staffing as needed. MAJOR DUTIES AND RESPONSIBILITIES: * Work it capital project managers and RM's on capital projects, preparing material and cost estimates, scopes of work, preparing capital bids, executing projects and contracts, monitoring jobs to ensure projects are not exceeding the budgeted amount, ensuring compliance with all applicable codes and performing final inspections of work completed as needed. * Work with RM on budgets for yearly common maintenance as well as capital projects for the following year's budget. Attend budget meetings to ensure proper budgets for properties. Manage bids for capital projects for the following year's budget. * Inspect properties quarterly for safety issues, code compliance and compliance of all Hawthorne company policies. * Conduct due diligence as needed and assist with interior and exterior inspections. Provide organized results to the RM. * Provide technical maintenance support, guidance, leadership, training, management and disciplinary action as needed. * Coordinate and oversee the interview, hiring and training of new personnel. Assist with termination procedures. * Complete training on the SAM manual to new Maintenance Supervisors and ensure sign off sheet is sent to home office. * Ensure owners, investors and company site goals are being met. Attend owner visits as needed. * Meet with RM as needed to discuss progress, issues and concerns. * Work with claims managers, adjusters and insurance representatives to manage property damage and casualty losses. Oversee disaster repairs. * Assist where needed to fill for maintenance to help with coverage and/or coordinate assistance where applicable. Assign floating maintenance technicians as needed per RM property needs. * Comply with all Hawthorne procedures, policies and quality standards and present a professional appearance of Hawthorne Residential Partners. * Assist with any other tasks or projects as required * Work with RM and/or capital projects managers to establish and coordinate interior rehab of units, order product, shop costs for interior rehab units * Develop and hold Quarterly Maintenance Meetings for your teams. * Communicate with the Director of Resident Services weekly. ORGANIZATIONAL RELATIONSHIPS: Coordinate with Regional Managers to ensure needs are being met. Report directly to the Director of Resident Services. Work with all levels of company staff. Work with vendors, contractors, and suppliers. OTHER REQUIREMENTS: Hours of Work: 9:00 a.m. to 6:00 p.m., Monday through Friday. Available for overtime as needed and "on call" 24 hours a day. AMOUNT OF OVERTIME: As needed for emergencies. PHYSICAL REQUIREMENTS: Extensive mobility and excellent physical condition. Ability to lift 100 lbs. necessary for installation and removal of appliances. Ability to operate all necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs. Ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, as may be necessary. TOOLS: Must provide own basic tools, or be willing to obtain the required hand tools (see "Minimum Required Hand Tools" list). Must be knowledgeable and skilled in the safe use and maintenance of the following: * · Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammers, snips, post hole diggers, saws, etc. * · Power Tools: Wrenches, grinder, sander, drill, saws, etc. * · User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders. * · Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered * · augers, etc. * · Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc. TRANSPORTATION: Must have a dependable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance for same. EDUCATION: High school education or trade school required. College degree or equivalent career experience required. Bondable and Valid Driver's License

The Special Events Director is responsible for assisting the Camp Director and Assistant Camp Director in developing and implementing Special Events camp program. This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position. Responsibilities Assist Program Director with daily operations of camp programs as well as developing and implementing schedule changes, risk management procedures, special events, achievement and character development program. Responsible for the direct implementation of all Special Events including evening programs. Assist with choice activities. Ensuring adequate inventory for all program areas. Assist with Framework implementation. Assist with Trading Post. Assist with Tractor Rides. Coordinate Special Events in conjunction with the Camp Director and Assistant Program Directors and other leadership staff. Supervise and participate in all assigned aspects of the campers' day which includes but is not limited to; camper check-in and check-out; mealtimes; activities; and before/after-hours duties as assigned. Attend and participate in Administration Staff Training and All Staff Training Qualifications Must be 21 years of age or older. Bachelor's of the Arts of Bachelor's of Science in Recreation, Physical Education, Education or related field is preferred (or working toward degree). Leadership skills to assist in daily camp operation. Knowledge in the daily operation of camp programs, including staff and camper supervision. Knowledge in safety, care of equipment and supplies, inventory, skill instructions and progressive age-appropriate programming is required. The ability to teach songs, crafts, games, stories, sports, and related skills is preferred. Must show enthusiasm, dedication, responsibility and maturity and have the ability to interact and communicate clearly with campers, parents and staff. Benefits YMCA Membership Discounted Programs 12% Employer Retirement Contribution Paid Sick Time Posted Salary Range USD $350.00 - USD $700.00 /Wk.

REGIONAL MAINTENANCE/RESIDENT SERVICES DIRECTOR TYPE OF WORK: Regional Resident Services Director PURPOSE: The Regional Maintenance Director will oversee onsite maintenance operations for their assigned region. They will also communicate with capital improvements on construction and capital projects. Conduct due diligence inspections as needed. Oversee disaster management as well as reconstruction. The RMD will also provide leadership, technical support, guidance and management to the maintenance teams. SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS: In-depth knowledge of all aspects of apartment maintenance. Knowledge of safety procedures and regulatory requirements (OSHA, EPA, etc.). Ability to manage multiple tasks. Ability to work with the pressure of deadlines. Strong management and leadership ability. Strong organizational skills. Strong written and verbal communication ability. Computer proficiency. Ability to train, motivate and develop team members. Strong problem-solving and analytical skills. Budget-conscious. SUMMARY OF FUNCTIONS: Oversee properties in the designated region. Responsible for maintenance operations on those properties. Develop and implement training as needed. Ensure all regulatory requirements are being met (OSHA, EPA, etc.) Conduct property visits and inspections to ensure performance standards are being met. Coordinate with the Capital improvements team on ongoing projects. Communicate with Regional Managers to ensure property needs are being met. Communicate with the Director of Resident Services. Fill in/organize assistance for vacancies in staffing as needed. MAJOR DUTIES AND RESPONSIBILITIES: * Work it capital project managers and RM's on capital projects, preparing material and cost estimates, scopes of work, preparing capital bids, executing projects and contracts, monitoring jobs to ensure projects are not exceeding the budgeted amount, ensuring compliance with all applicable codes and performing final inspections of work completed as needed. * Work with RM on budgets for yearly common maintenance as well as capital projects for the following year's budget. Attend budget meetings to ensure proper budgets for properties. Manage bids for capital projects for the following year's budget. * Inspect properties quarterly for safety issues, code compliance and compliance of all Hawthorne company policies. * Conduct due diligence as needed and assist with interior and exterior inspections. Provide organized results to the RM. * Provide technical maintenance support, guidance, leadership, training, management and disciplinary action as needed. * Coordinate and oversee the interview, hiring and training of new personnel. Assist with termination procedures. * Complete training on the SAM manual to new Maintenance Supervisors and ensure sign off sheet is sent to home office. * Ensure owners, investors and company site goals are being met. Attend owner visits as needed. * Meet with RM as needed to discuss progress, issues and concerns. * Work with claims managers, adjusters and insurance representatives to manage property damage and casualty losses. Oversee disaster repairs. * Assist where needed to fill for maintenance to help with coverage and/or coordinate assistance where applicable. Assign floating maintenance technicians as needed per RM property needs. * Comply with all Hawthorne procedures, policies and quality standards and present a professional appearance of Hawthorne Residential Partners. * Assist with any other tasks or projects as required * Work with RM and/or capital projects managers to establish and coordinate interior rehab of units, order product, shop costs for interior rehab units * Develop and hold Quarterly Maintenance Meetings for your teams. * Communicate with the Director of Resident Services weekly. ORGANIZATIONAL RELATIONSHIPS: Coordinate with Regional Managers to ensure needs are being met. Report directly to the Director of Resident Services. Work with all levels of company staff. Work with vendors, contractors, and suppliers. OTHER REQUIREMENTS: Hours of Work: 9:00 a.m. to 6:00 p.m., Monday through Friday. Available for overtime as needed and "on call" 24 hours a day. AMOUNT OF OVERTIME: As needed for emergencies. PHYSICAL REQUIREMENTS: Extensive mobility and excellent physical condition. Ability to lift 100 lbs. necessary for installation and removal of appliances. Ability to operate all necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs. Ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, as may be necessary. TOOLS: Must provide own basic tools, or be willing to obtain the required hand tools (see "Minimum Required Hand Tools" list). Must be knowledgeable and skilled in the safe use and maintenance of the following: * · Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammers, snips, post hole diggers, saws, etc. * · Power Tools: Wrenches, grinder, sander, drill, saws, etc. * · User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders. * · Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered * · augers, etc. * · Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc. TRANSPORTATION: Must have a dependable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance for same. EDUCATION: High school education or trade school required. College degree or equivalent career experience required. Bondable and Valid Driver's License

REGIONAL MAINTENANCE/RESIDENT SERVICES DIRECTOR TYPE OF WORK: Regional Resident Services Director PURPOSE: The Regional Maintenance Director will oversee onsite maintenance operations for their assigned region. They will also communicate with capital improvements on construction and capital projects. Conduct due diligence inspections as needed. Oversee disaster management as well as reconstruction. The RMD will also provide leadership, technical support, guidance and management to the maintenance teams. SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS: In-depth knowledge of all aspects of apartment maintenance. Knowledge of safety procedures and regulatory requirements (OSHA, EPA, etc.). Ability to manage multiple tasks. Ability to work with the pressure of deadlines. Strong management and leadership ability. Strong organizational skills. Strong written and verbal communication ability. Computer proficiency. Ability to train, motivate and develop team members. Strong problem-solving and analytical skills. Budget-conscious. SUMMARY OF FUNCTIONS: Oversee properties in the designated region. Responsible for maintenance operations on those properties. Develop and implement training as needed. Ensure all regulatory requirements are being met (OSHA, EPA, etc.) Conduct property visits and inspections to ensure performance standards are being met. Coordinate with the Capital improvements team on ongoing projects. Communicate with Regional Managers to ensure property needs are being met. Communicate with the Director of Resident Services. Fill in/organize assistance for vacancies in staffing as needed. MAJOR DUTIES AND RESPONSIBILITIES: * Work it capital project managers and RM's on capital projects, preparing material and cost estimates, scopes of work, preparing capital bids, executing projects and contracts, monitoring jobs to ensure projects are not exceeding the budgeted amount, ensuring compliance with all applicable codes and performing final inspections of work completed as needed. * Work with RM on budgets for yearly common maintenance as well as capital projects for the following year's budget. Attend budget meetings to ensure proper budgets for properties. Manage bids for capital projects for the following year's budget. * Inspect properties quarterly for safety issues, code compliance and compliance of all Hawthorne company policies. * Conduct due diligence as needed and assist with interior and exterior inspections. Provide organized results to the RM. * Provide technical maintenance support, guidance, leadership, training, management and disciplinary action as needed. * Coordinate and oversee the interview, hiring and training of new personnel. Assist with termination procedures. * Complete training on the SAM manual to new Maintenance Supervisors and ensure sign off sheet is sent to home office. * Ensure owners, investors and company site goals are being met. Attend owner visits as needed. * Meet with RM as needed to discuss progress, issues and concerns. * Work with claims managers, adjusters and insurance representatives to manage property damage and casualty losses. Oversee disaster repairs. * Assist where needed to fill for maintenance to help with coverage and/or coordinate assistance where applicable. Assign floating maintenance technicians as needed per RM property needs. * Comply with all Hawthorne procedures, policies and quality standards and present a professional appearance of Hawthorne Residential Partners. * Assist with any other tasks or projects as required * Work with RM and/or capital projects managers to establish and coordinate interior rehab of units, order product, shop costs for interior rehab units * Develop and hold Quarterly Maintenance Meetings for your teams. * Communicate with the Director of Resident Services weekly. ORGANIZATIONAL RELATIONSHIPS: Coordinate with Regional Managers to ensure needs are being met. Report directly to the Director of Resident Services. Work with all levels of company staff. Work with vendors, contractors, and suppliers. OTHER REQUIREMENTS: Hours of Work: 9:00 a.m. to 6:00 p.m., Monday through Friday. Available for overtime as needed and "on call" 24 hours a day. AMOUNT OF OVERTIME: As needed for emergencies. PHYSICAL REQUIREMENTS: Extensive mobility and excellent physical condition. Ability to lift 100 lbs. necessary for installation and removal of appliances. Ability to operate all necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs. Ability to drive to and from job sites. Tolerance to all extremes of hot and cold weather, as may be necessary. TOOLS: Must provide own basic tools, or be willing to obtain the required hand tools (see "Minimum Required Hand Tools" list). Must be knowledgeable and skilled in the safe use and maintenance of the following: * · Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammers, snips, post hole diggers, saws, etc. * · Power Tools: Wrenches, grinder, sander, drill, saws, etc. * · User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders. * · Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand powered * · augers, etc. * · Measuring Devices: Voltmeters, ohmmeters, testing meters, PH tests, etc. TRANSPORTATION: Must have a dependable vehicle to transport tools and equipment to job sites. Must provide proof of liability insurance for same. EDUCATION: High school education or trade school required. College degree or equivalent career experience required. Bondable and Valid Driver's License