Customer Service Supervisor jobs at Fiserv - 3241 jobs
Remote Customer Service Associate
Fiserv 4.4
Customer service supervisor job at Fiserv
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Remote CustomerService Associate
About your role:
At Fiserv, we enable payments and financial services that help clients move money securely and efficiently. The Remote CustomerService Associate will join a support team focused on resolving electronic transaction inquiries and maintaining strong client relationships. This role supports operational reliability and client satisfaction through accurate issue resolution and timely case management.
What you'll do:
Receive inbound calls from clients including bank partners, merchants, and cardholders, efficiently resolving their issues to their satisfaction.
Provide great experience for clients through active listening, effective communication, and insightful problem-solving.
Efficiently navigate multiple systems and screens to access account details, verify client information, and conduct research to resolve inquiries.
Utilize the customer relationship management system to ensure up-to-date and reliable client records.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
1+ years of experience in a call center or customerservice environment.
High school diploma or equivalent.
Experience that would be great to have:
Previous remote customerservice experience.
Demonstrated stable job tenure of one year or more in each position.
Experience in a customer-facing call center environment, preferably with merchants or financial institutions.
Proven experience using customerservice software, CRM systems, and relevant technologies.
How you'll work:
This role requires being on call during non-standard and/or overnight hours on a rotational basis.
This role requires flexibility to work overtime that includes weekends and holidays.
This role requires the following home computer and audio equipment requirements:
Speed/Stability Requirements- 30mbps download, 15mbps upload, less than 50ms average latency, cannot exceed 125ms max latency and hardwired directly to router.
ISP requirements- no cellphone tower-based internet such as T-Mobile 5G or Verizon 5G home internet due to high latency and fluctuating network conditions. The only recommended Internet service types are fully wired-based connections including DSL, Broadband, Cable, and Fiber Optic services.
Local Network Requirements- no community-based internet such as networks provided by apartment complexes. The issue primarily lies in CGNAT (Carrier-Grade NAT) is a variant of NAT that is used by internet service providers (ISPs) to provide internet access to their customers. CGNAT works by allowing multiple customers to share a single, public IP address. Agents should have their own ISP and their own router.
Sponsorship:
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers' extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
#LI-DI
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
$32k-38k yearly est. Auto-Apply 7d ago
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Director, Customer Value
Adobe, Inc. 4.8
New York, NY jobs
We are seeking a Director of Customer Value to act as the primary liaison for Customer leadership and partner with C-level executives within our largest, most strategic customers to guide them through their digital transformation with Adobe. This rol Director, Business, Sales, Data Engineer, Customer Engagement, Technical Support, Retail, Transportation
$132k-174k yearly est. 8d ago
Customer Support Representative
Aston Carter 3.7
Richardson, TX jobs
This role is designed to provide essential support and customerservice to individuals contacting the People Service Center. As a People Associate, you will play a key role in ensuring customer satisfaction and maintaining efficient operations within the team.
Responsibilities
+ Handle inbound and outbound customerservice phone support, providing prompt and courteous assistance to employees or clients.
+ Manage service tickets, logging, tracking, and resolving requests or issues submitted through internal systems.
+ Ensure timely follow-up and accurate documentation to maintain data integrity and compliance.
+ Regularly input and update information in relevant databases or systems.
Essential Skills
+ Attention to detail, demonstrating precision and accuracy in completing tasks.
+ Ability to multitask, managing multiple responsibilities simultaneously while maintaining quality and meeting deadlines.
+ Effective communication skills, clearly conveying information both verbally and in writing.
+ Strong interpersonal skills to build positive working relationships and collaborate effectively with team members and stakeholders.
Additional Skills & Qualifications
+ Proficiency in Microsoft Suite and basic computer functions.
+ Experience with ServiceNow and PeopleSoft is a plus.
+ At least 3 years of experience in customerservice or related industry.
+ High School diploma or GED.
Work Environment
This position offers a hybrid work schedule with Monday and Friday as work-from-home days, while Tuesday to Thursday require onsite presence. You will work alongside a collaborative team, offering a supportive and dynamic environment.
Job Type & Location
This is a Contract position based out of Richardson, TX.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Richardson,TX.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$18-20 hourly 8d ago
Client Service Lead
4Creeks 3.9
Sacramento, CA jobs
Client Services Group Schedule: Monday - Thursday: 9 hours / Friday: 4 hours The Client Service Lead (CSL) is a senior-level role responsible for leading strategic client relationships and driving business development within a specified market sector. This position blends technical expertise with client-facing leadership, ensuring the successful delivery of design-build projects while cultivating long-term partnerships.
CSLs are expected to:
Serve as the key client and business development lead within their assigned market sector
Lead client and project onboarding, including identifying the right internal team and overseeing project scope and fee
Sell the vision of the project to clients and galvanize internal teams to deliver exceptional work/results.
Maintain consistent and successful client management throughout the project lifecycle.
Provide high-level project management, staying engaged from start to finish to ensure quality, timeliness, and budget.
Collaborate with leadership to bring strategic solutions to both prospective and existing clients.
Builds a team to deliver company business and revenue goals for assigned market sector
Lead proposal development, presentations, and pitching efforts to win new business.
Craft client engagement strategies and pursuit plans in line with 4Creeks overarching goals
Develop and maintain high-value relationships with civil, municipal, commercial, and infrastructure clients
Shape technical approaches and strategies for winning and delivering work
Act as a visible advocate by engaging in industry and professional organizations
Meet annual sales objectives from both retained and new clients
Form and guide client and project teams to effectively meet client needs
Oversee the financial performance of projects within your client portfolio, including budgets and targets
Coordinate with other client service leaders and internal units to achieve broader business goals
Lead negotiations with clients, teaming partners, and subconsultants
Market Sector and Business Development Responsibilities:
Outside of high level project management, the CSLs are the main driver of key design build client relationships. They are able to develop relationships that progress into consistent revenue within their market sector. They must:
Possess 15+ years of industry experience (20 preferred) with a deep understanding of both Design (Planning, Engineering, Survey) and Construction (Scheduling, General Contracting, construction delivery means and methods).
Expertise to connect with clients across our service offerings (i.e. understands process beginning to end)
Maintain strong technical expertise to accurately scope, price and manage design-build projects.
Step into projects at critical phases to ensure alignment with budget, schedule, and delivery.
Focus on developing strong, lasting client relationships that lead to repeat business and long-term partnerships.
Minimum Qualifications:
Technical background is required this is not purely a sales role. A sales only background will not be considered
15+ years experience within the AEC industry, 20 years of experience preferred
Must be licensed (PE, PLS, AICP, AIA, Class A or B Contractor)
Strong analytical and problem-solving skills.
Ability to work independently and collaboratively within a team.
Experience with Microsoft Office, including Word and Excel is required.
Compensation
The salary will be determined by the candidates skill and experience level and highly competitive with industry standards. The benefits package includes full employee health coverage(50% coverage for dependents), company 401(k) contribution, participation in the Employee Stock Ownership Program(ESOP), and performance bonuses. The expected pay range for this position is $140,000 - $175,000 annually, depending on experience.
About 4Creeks
At 4Creeks Design & Build, we are more than just a Design-Build company; we are a unified team dedicated to delivering excellence from concept to completion. Rooted in Central California, our passion for creating innovative solutions drives us to tackle challenges and transform visions across the region we serve, from California to Colorado and beyond.
Our firm thrives on a collaborative, fun, and challenging work environment, where every team member's value is recognized, and delivering results for our clients is paramount. We believe in the power of collective effort and the unique perspectives each professional brings to the table. Together, we pool our resources, expertise, and creativity to provide comprehensive solutions that change, form, and shape the future of our communities.
As a 100% employee-owned company, we put our people first. Employee ownership creates a unique work environment that will benefit you the first day you walk in the door. You will experience the 4Creeks difference in commitment to quality, a culture of collaboration, and a relentless pursuit of greatness in everything we do. Join us in shaping a new future with a team that is as dedicated to each other as we are to our craft.
How to Apply
For immediate consideration; please apply on our website with your resume and cover letter detailing your background, skills, and experience. Our Human Resource Administrator will contact you promptly for initial interview coordination. If there are any questions, please contact us at *******************.
The Other Stuff
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, apply range of motion within hands and fingers, including sensitivity to touch, and use a computer. The employee frequently is required to talk, hear, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
Required Skills:
• Pay
• Financial Performance
• Finish
• Resume
• SIT
• Project Teams
• Collaboration
• Creativity
• Word
• Ownership
• Salary
• Partnerships
• Onboarding
• Participation
• Compensation
• Excel
• Infrastructure
• Presentations
• Construction
• Business Development
• Scheduling
• Planning
• Design
• Engineering
• Business
• Project Management
• Microsoft Office
• Leadership
• Sales
• Management
$140k-175k yearly 8d ago
Customer Service Specialist
Aston Carter 3.7
Santa Clarita, CA jobs
Job Title: CustomerService SpecialistJob Description
The Senior CustomerService Specialist acts as the primary liaison between the company and major aerospace customers, overseeing all routine business activities related to customer orders. This role involves processing purchase orders, coordinating schedule changes, offering post-sale support, preparing price quotes, and resolving billing disputes. The ideal candidate will possess strong ERP and Microsoft Office skills, excellent communication abilities, and the capacity to work collaboratively across internal teams to ensure customer satisfaction and efficient order management.
Responsibilities
+ Process customer purchase orders efficiently.
+ Coordinate schedule changes to meet customer needs.
+ Provide comprehensive post-sale support.
+ Prepare accurate price quotes for customers.
+ Resolve billing disputes promptly and effectively.
+ Manage order entry, including from multiple portals.
+ Oversee portal management for various customer portals.
+ Administer contracts, including long-term agreements and terms and conditions.
+ Assist with price estimates and coding as part of a broader scope.
Essential Skills
+ Minimum of 5 years of customerservice experience.
+ Experience in the aerospace industry.
+ ERP system knowledge, preferably AS400 or Oracle.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
+ Excellent communication and interpersonal skills.
+ Strong organizational and multitasking abilities.
+ Ability to work independently and take initiative.
Additional Skills & Qualifications
+ AS/AA degree or equivalent.
+ Flexibility to meet diverse customer needs.
+ Experience with contracts administration and pricing.
Work Environment
The position is fully onsite, operating Monday to Friday from 7 am to 3:30 pm PST. The work setting is a cubicle environment, within a team of 6-8 members, adhering to ITAR compliance regulations.
Job Type & Location
This is a Contract to Hire position based out of Valencia, CA.
Pay and Benefits
The pay range for this position is $26.01 - $38.70/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Valencia,CA.
Application Deadline
This position is anticipated to close on Feb 2, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$26-38.7 hourly 7d ago
Head of Customer Success - AI ROI Leader (NA)
Egain Corporation 4.3
Sunnyvale, CA jobs
A leading AI knowledge management firm is seeking a Head of Customer Success for North America. This role involves nurturing strategic partnerships with C-suite executives to enhance customer engagement and implement AI ROI strategies. The ideal candidate has over 10 years of experience in customer success, understands the complexities of regulated industries, and excels in communication and strategic thinking. The position is based in Sunnyvale, CA, requiring in-office presence and offers significant responsibility in driving client outcomes and satisfaction. This is a key role for shaping AI transformation in customer operations.
#J-18808-Ljbffr
$130k-171k yearly est. 3d ago
Customer Service Manager, Airport Customer Experience Administration (New York City, NY, US)
American Airlines 4.5
New York, NY jobs
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
American is looking for a goal-oriented CustomerService Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization.
CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience.
Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors.
CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
This job is a member of the Airports Team within the Customer Experience Division
The pay range for this role is $50,000 to $84,000, taking into account the qualifications and experience of the selected candidate.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customerservice, resulting in employee and customer safety and well-being
Be a safety advocate: Look for safety concerns and address them as needed
Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customerservice elevation and company culture behaviors
Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity
Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner
Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements
Promote effective communication among departments to engage our team to work together to achieve common goals.
Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure
Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty)
Analyze station specific data on a regular basis to improve scheduling, training and overall station performance
Conduct lost time conversations
Understand corporate initiatives and how they apply to the local station (e.g. One team, One Turn metrics)
Ability to learn and apply union contract rules/regs in interactions with frontline team members and local union leaders
Produce local reporting based on station leadership needs
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalency
Preferred Qualifications- Education & Prior Job Experience
Previous airport customerservice experience
2 years' experience leading others
Knowledge of company policies, procedures, and functional automation applications
Skills, Licenses & Certifications
Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action
Strong decision-making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Applicable valid driver's license as required by local authorities, if applicable
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$50k-84k yearly 3d ago
Customer Service Manager, Airport Customer Experience Administration
American Airlines Group, Inc. 4.5
New York, NY jobs
CustomerService Manager, Customer Experience, Service Manager, CustomerService, Manager, Retail, Airline
$56k-82k yearly est. 4d ago
Customer Service Manager, Airport Workforce Management
American Airlines Group, Inc. 4.5
Charlotte, NC jobs
CustomerService Manager, Service Manager, CustomerService, Management, Workforce, Manager, Retail, Airline
$44k-65k yearly est. 2d ago
Customs Specialist
Aston Carter 3.7
Romeoville, IL jobs
About the Opportunity
A well‐established U.S. organization in the safety and manufacturing sector is seeking a Customs Specialist to support import compliance operations. The company is known for its strong culture, collaborative environment, and commitment to employee development. We are conducting a confidential search, and full company details will be shared with qualified candidates during the interview process.
Role Overview
The Customs Specialist will work closely with internal teams and external logistics partners to ensure accurate, timely, and compliant processing of all U.S. import entries. This role is ideal for someone who thrives in a fast‐paced environment, enjoys problem‐solving, and is passionate about maintaining the highest standards of trade compliance.
Key Responsibilities
+ Manage trade compliance programs, including audits, process improvements, training, and internal communication.
+ Prepare and file import documentation for FTZ admissions (E214).
+ Track and trace shipments; coordinate with freight forwarders, carriers, and container freight stations.
+ Maintain accurate documentation and data within the organization's ERP and FTZ systems.
+ Determine HTS classifications, duty rates, and ensure compliance with agency requirements.
+ Identify and help implement opportunities for duty savings (FTA, tariff exemptions, duty drawback, etc.).
+ Perform regular audits to prevent errors, penalties, or unnecessary Post Summary Corrections (PSCs).
+ Prepare and submit PSCs as needed and assist with corrective action processes.
+ Maintain import records in accordance with U.S. Customs retention guidelines.
+ Support preparation of responses to Customs inquiries (CF 28/29) and FTZ annual reviews.
+ Assist with ERP and ACE reporting for compliance metrics and audit results.
+ Review and approve freight and vendor invoices.
+ Participate in the development of compliance training programs.
+ Perform other related duties as assigned.
QualificationsRequired
+ Strong knowledge of U.S. Customs regulations, HTS classification, and import/export documentation.
+ Ability to stay current with changes in import/export laws and regulations.
+ Excellent communication and interpersonal skills.
+ Strong organizational skills with exceptional attention to detail.
+ Effective analytical and problem‐solving capabilities.
+ Ability to work independently with an ownership mindset.
+ Proficiency in Microsoft Office Suite.
+ Ability to perform computer‐based work for extended periods.
Preferred
+ 3-5 years of trade compliance experience.
+ Licensed Customs Broker or Certified Customs Specialist.
+ Experience with FTZ software, Questa Web, or AS400 ERP systems.
Education
+ Bachelor's degree preferred.
Job Type & Location
This is a Permanent position based out of Romeoville, IL.
Pay and Benefits
The pay range for this position is $68000.00 - $86000.00/yr.
Health, vision, life, and disability insurance Bonus plan 401(k) with company match Profit sharing PTO 9 paid holidays
Workplace Type
This is a fully onsite position in Romeoville,IL.
Application Deadline
This position is anticipated to close on Feb 4, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$68k-86k yearly 5d ago
Customer Service Immediate Hire
Aston Carter 3.7
Bessemer, AL jobs
The STC Advocate role is a unique combination of various responsibilities, where you will be the face of our company. Since our purchase process is entirely online, meeting you to pick up the vehicle they are selling to us will likely be the first time a customer has met one of our employees face-to-face. You will have the freedom to ensure our customers have an extraordinary experience that is completely one of a kind.
Responsibilities
+ Deliver a uniquely special experience to each and every customer, embodying the spirit of our brand.
+ Accurately and efficiently complete customer paperwork and take thorough notes in our customer tracking system.
+ Prioritize safe driving and maintain a clean driving record in accordance with our CMV Driver Qualification policy.
+ Assist other team members with various tasks as necessary.
+ Drive a company-owned car to approximately 6-8 appointments daily at customer homes.
+ Greet customers, evaluate the car they are selling, and facilitate paperwork on an iPad.
+ Coordinate the tow to pick up the car from the customer's home and proceed to the next appointment.
Essential Skills
+ Customerservice oriented with a passion for creating memorable experiences.
+ Possess a valid Driver's License with a clean driving record for the past 5 years.
+ 2+ years of customer-facing experience.
+ Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
+ Strong attention to detail and effective communication skills.
+ Ability to read, write, speak, and understand English.
Additional Skills & Qualifications
+ High School Diploma or equivalent.
+ Goal-oriented, enthusiastic, and self-motivated.
+ Team player with an understanding of the value of teamwork.
+ Energy and drive to accomplish goals and meet deadlines.
+ Sense of humor and passion for the customer experience.
+ Interest in working in a fast-paced environment and having fun while doing it.
Work Environment
You will work in both indoor and outdoor environments, which may expose you to inclement or extreme weather. Your role will involve time spent in the office as well as on the road. Training may vary, so clear communication during the screening process is important. Our workplace is dynamic and fast-paced, requiring bright individuals ready to take on new challenges. In addition to your professional duties, you'll have opportunities to relax with activities like ping pong and corn hole tournaments. The hours and pay rate vary based on location, and some positions may be contract or contract-to-hire. This temporary role is expected to last from January 27th to April 10th, but it may be shortened or extended based on market needs. If hired directly, there may be opportunities for growth and a potential for a performance-based bonus. Pay rate will be based on the location and market.
Job Type & Location
This is a Contract position based out of Bessemer, AL 35022.
Pay and Benefits
The pay range for this position is $17.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bessemer,AL 35022.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$17-21 hourly 4d ago
Customer Service Manager, Control Center - PHX (Phoenix, AZ, US)
American Airlines 4.5
Phoenix, AZ jobs
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
* Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.
What you'll do
Drives operational excellence
Creates an environment that cares for our frontline team members and celebrates the team successes
Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customerservice
Coaches and mentors frontline team members in skill development, customerservice elevation and company culture behaviors
Promotes an environment of mutual respect and trust between frontline team members
Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalency
Preferred Qualifications- Education & Prior Job Experience
Previous airport customerservice experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Skills, Licenses & Certifications
Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
Strong decision making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
Applicable valid driver's license as required by local authorities
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$35k-49k yearly est. 3d ago
Customer Service Manager, Airport Customer Care
American Airlines Group, Inc. 4.5
Phoenix, AZ jobs
CustomerService Manager, Service Manager, CustomerService, Customer Care, Manager, Retail, Airline
$35k-49k yearly est. 4d ago
Customer Assistance Representative Full Time (Orlando, FL, US)
American Airlines 4.5
Orlando, FL jobs
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Startig pay is $16.10 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Greeting customers when they enter the airport or arrive in the ticket area
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
Troubleshooting kiosk technology issues to identify the source of issues or errors
Communicating with IT about kiosk technology issues that require additional servicing
Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)
Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)
Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)
Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)
Accepting and activating customers' self-tagged baggage at the activation station
Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)
Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)
Refer customers to customerservice agents when appropriate
Performing clearance and verification of documents at kiosks
Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area
Assisting unaccompanied minors with boarding, deplaning, or other transportation
Providing customers with gate information and directions
Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings
Adhere to government regulations (e.g., DOT, FAA, TSA)
Adhere to company policies, procedures, and performance standards
Wear uniforms as required by company policy
Provide quality customerservice in a professional manner in accordance with American's guidelines
Use multiple internal resources/systems, including during customer interactions
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED or international equivalent
Must be 18 years of age or older
Read, write, fluently speak and understand the English language.
Bilingual language skills may be required in some locations
Applicable valid driver's license as required by local authorities
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face CustomerService experience
Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$16.1 hourly 3d ago
Client Service Lead
4Creeks 3.9
Fresno, CA jobs
Client Services Group Schedule: Monday - Thursday: 9 hours / Friday: 4 hours The Client Service Lead (CSL) is a senior-level role responsible for leading strategic client relationships and driving business development within a specified market sector. This position blends technical expertise with client-facing leadership, ensuring the successful delivery of design-build projects while cultivating long-term partnerships.
CSLs are expected to:
Serve as the key client and business development lead within their assigned market sector
Lead client and project onboarding, including identifying the right internal team and overseeing project scope and fee
Sell the vision of the project to clients and galvanize internal teams to deliver exceptional work/results.
Maintain consistent and successful client management throughout the project lifecycle.
Provide high-level project management, staying engaged from start to finish to ensure quality, timeliness, and budget.
Collaborate with leadership to bring strategic solutions to both prospective and existing clients.
Builds a team to deliver company business and revenue goals for assigned market sector
Lead proposal development, presentations, and pitching efforts to win new business.
Craft client engagement strategies and pursuit plans in line with 4Creeks overarching goals
Develop and maintain high-value relationships with civil, municipal, commercial, and infrastructure clients
Shape technical approaches and strategies for winning and delivering work
Act as a visible advocate by engaging in industry and professional organizations
Meet annual sales objectives from both retained and new clients
Form and guide client and project teams to effectively meet client needs
Oversee the financial performance of projects within your client portfolio, including budgets and targets
Coordinate with other client service leaders and internal units to achieve broader business goals
Lead negotiations with clients, teaming partners, and subconsultants
Market Sector and Business Development Responsibilities:
Outside of high level project management, the CSLs are the main driver of key design build client relationships. They are able to develop relationships that progress into consistent revenue within their market sector. They must:
Possess 15+ years of industry experience (20 preferred) with a deep understanding of both Design (Planning, Engineering, Survey) and Construction (Scheduling, General Contracting, construction delivery means and methods).
Expertise to connect with clients across our service offerings (i.e. understands process beginning to end)
Maintain strong technical expertise to accurately scope, price and manage design-build projects.
Step into projects at critical phases to ensure alignment with budget, schedule, and delivery.
Focus on developing strong, lasting client relationships that lead to repeat business and long-term partnerships.
Minimum Qualifications:
Technical background is required this is not purely a sales role. A sales only background will not be considered
15+ years experience within the AEC industry, 20 years of experience preferred
Must be licensed (PE, PLS, AICP, AIA, Class A or B Contractor)
Strong analytical and problem-solving skills.
Ability to work independently and collaboratively within a team.
Experience with Microsoft Office, including Word and Excel is required.
Compensation
The salary will be determined by the candidates skill and experience level and highly competitive with industry standards. The benefits package includes full employee health coverage(50% coverage for dependents), company 401(k) contribution, participation in the Employee Stock Ownership Program(ESOP), and performance bonuses. The expected pay range for this position is $140,000 - $175,000 annually, depending on experience.
About 4Creeks
At 4Creeks Design & Build, we are more than just a Design-Build company; we are a unified team dedicated to delivering excellence from concept to completion. Rooted in Central California, our passion for creating innovative solutions drives us to tackle challenges and transform visions across the region we serve, from California to Colorado and beyond.
Our firm thrives on a collaborative, fun, and challenging work environment, where every team member's value is recognized, and delivering results for our clients is paramount. We believe in the power of collective effort and the unique perspectives each professional brings to the table. Together, we pool our resources, expertise, and creativity to provide comprehensive solutions that change, form, and shape the future of our communities.
As a 100% employee-owned company, we put our people first. Employee ownership creates a unique work environment that will benefit you the first day you walk in the door. You will experience the 4Creeks difference in commitment to quality, a culture of collaboration, and a relentless pursuit of greatness in everything we do. Join us in shaping a new future with a team that is as dedicated to each other as we are to our craft.
How to Apply
For immediate consideration; please apply on our website with your resume and cover letter detailing your background, skills, and experience. Our Human Resource Administrator will contact you promptly for initial interview coordination. If there are any questions, please contact us at *******************.
The Other Stuff
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, apply range of motion within hands and fingers, including sensitivity to touch, and use a computer. The employee frequently is required to talk, hear, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
Required Skills:
• Pay
• Financial Performance
• Finish
• Resume
• SIT
• Project Teams
• Collaboration
• Creativity
• Word
• Ownership
• Salary
• Partnerships
• Onboarding
• Participation
• Compensation
• Excel
• Infrastructure
• Presentations
• Construction
• Business Development
• Scheduling
• Planning
• Design
• Engineering
• Business
• Project Management
• Microsoft Office
• Leadership
• Sales
• Management
$35k-67k yearly est. 8d ago
Client Services Team Lead
Arm Group 4.8
Canonsburg, PA jobs
The Client Service Leader (CSL) is a technically strong, relationship-oriented leader who drives growth in the Natural Gas practice while ensuring exceptional project delivery. This role blends hands-on technical leadership with client stewardship: you will lead multidisciplinary teams to deliver high-quality project results; serve as the primary point of contact for priority accounts; and develop a regional plan that translates market needs into well-scoped pursuits, winning proposals, and successful projects. You'll cultivate new relationships, expand existing ones, and coordinate closely with Practice Area Leaders (PALs), Service Group Leaders (SGLs), and the Marketing team to position ARM's full-service offerings, turning client challenges into sustainable solutions and long-term partnerships.
Requirements
Client & Market Leadership
Proactively generate new business and expand existing client relationships within assigned markets, practices, and geographies.
Own the sales lifecycle for key pursuits: prospecting, needs discovery, strategy, scoping, teaming, proposal/fee development, and closing.
Build and execute a regional growth and diversification plan (accounts, services, geographies) with targets and revenue goals aligned to Practice Area and company objectives.
Source and qualify leads; maintain a healthy opportunity pipeline using ARM's CRM; keep account plans, contacts, and activity notes current.
Meet or exceed annual sales and revenue targets; regularly forecast and report progress.
Collaborate with Marketing to develop pursuit strategies, statements of qualifications, and collateral.
Liaise with the VP, Growth & Strategy; PALs; and SGLs to coordinate go-to-market efforts and cross-selling.
Project Delivery & Technical Leadership
Manage and coordinate multiple projects; ensure scope, schedule, budget, and quality objectives are met.
Lead multidisciplinary teams (engineering, CAD/GIS, scientists) to produce technically sound work products and excellent client service.
Provide hands-on technical contributions and reviews (designs, permit applications, studies, reports)
Provide technical mentoring and coaching to teammates.
Anticipate and mitigate project risks; maintain complex schedules; coordinate subcontractors; drive on-time, on-budget delivery.
Ensure proposals are properly scoped, competitively priced, and include appropriate risk protections and operating terms.
Support positive cash flow via accurate invoicing, budget tracking, and collaboration on collections as needed.
Be a role model. Strive to embody ARM's values and mission. Exemplify characteristics of leadership, work ethic, integrity, positive attitude, and an ownership mentality culture.
Base Requirements:
Bachelor's degree in an applicable Engineering or Geology discipline (Civil, Environmental, Geotechnical, etc.).
10+ years of experience in the natural gas and energy development industry including, but not limited to, site surface and subsurface investigation, design, permitting, construction oversight, operations support, compliance, permit closure, and environmental response project management.
Demonstrated success driving the sales lifecycle (prospecting through award) and growing client accounts.
Strong technical knowledge in natural gas infrastructure (e.g., intakes, gas and water pipelines, transfer and metering stations, water storage, mixing, and treatment facilities) and relevant codes/standards.
Working knowledge of local, state (e.g., PA/OH/WV), and federal environmental/regulatory frameworks and permitting pathways.
Proven ability to lead teams on multiple concurrent projects with minimal supervision; excellent planning and organizational skills.
High EQ and strong interpersonal, presentation, and relationship-building skills; comfortable engaging executives and field personnel alike.
Proficient with MS Office; familiarity with CRM usage for target management.
Ability to travel for client meetings, conferences, and project/site activities.
Experience managing vendor and client payment terms to achieve positive cash flow by reviewing project billings, budget management, and assisting with payment collection.
Preferred Requirements
Master's degree in Engineering, Engineering Management, Geology or related field.
Professional Engineer (PE) and/or Professional Geology (PG) licensure in PA or ability to obtain (additional state licensure a plus).
Reasonably proficient in AutoCAD Civil 3D, ARC-GIS, and other industry-specific software.
Established network of clients/partners in the Energy sector and a track record of account growth.
Experience setting annual sales/revenue targets and reporting target/forecast metrics.
Your Wellness, Our Priority: A Look at Our Benefits
We invest in our team's well-being and future through a comprehensive benefits package with a range of offerings designed to support you holistically. Our health and wellness offerings include two Health Insurance options (Traditional PPO and QHDHP with an HSA), vision and dental coverage, life insurance, disability protection, accident and critical illness coverage. To enhance your future financial security, we provide a 401(k) with company match, HSA/FSA accounts, and 529 college savings plans. Work-life balance is prioritized through our generous PTO starting at 15 days per year and 10 paid holidays per year, giving you ample time to rest, recharge, and attend to life outside the office. An Employee Assistance Program is provided to you and your household with resources to assist you in managing a variety of situations. We invest in your professional growth through our Tuition Reimbursement program and continuing education opportunities. After 6 months of employment, all team members become eligible for quarterly bonuses, providing additional avenues for financial growth. This robust package is designed to foster a workplace where you can thrive both personally and professionally, underscoring our dedication to your overall well-being and future success.
$66k-101k yearly est. 2d ago
Specialist I, Customer Service
ASM 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a CustomerService Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customer support experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 8d ago
Specialist I, Customer Service
ASM 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a Specialist I, CustomerService you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customerservice experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
Bachelor's degree or equivalent experience (5+ years in a related field)
Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 5d ago
Talent Acquisition Coordination - Team Leader
Bloomberg 4.8
New York, NY jobs
Description & Requirements
The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
What's the role?
Coordination plays a pivotal role in our Talent Acquisition (TA) strategy, driving operational excellence, ensuring seamless execution, and enabling the success of every hire. Our coordinators keep hiring processes running smoothly, sustain momentum across candidate pipelines, and deliver exceptional experiences for both candidates and interviewers.
We're seeking a Team Leader, based in New York. You'll be part of a global leadership community, reporting to the Global Head of TA Coordination, and will help shape how we deliver consistent, high-quality execution. This is an opportunity to lead a high-performing team while influencing the future of our global coordination strategy.
We'll trust you to:
Lead and develop a team of TA Coordinators, fostering a culture of collaboration, dependability, and continuous improvement.
Drive operational excellence by optimizing scheduling workflows, ensuring consistency, and maintaining data accuracy and efficiency.
Deliver an exceptional experience for candidates and interviewers, balancing global standards with regional and business-specific needs.
Partner globally with Recruiting, Sourcing, TA Operations, HR Technology, and Workplace Operations to align coordination priorities with broader TA goals.
Innovate and influence through global projects focused on process enhancement, technology adoption, and continuous improvement.
Build and sustain trusted relationships with stakeholders across TA and HR to ensure transparency, alignment, and impact.
You'll need to have:
8+ years of experience in Talent Acquisition, HR Operations, or related field. 8+ years of experience are a guide and will consider all applications who meet the role requirements.
Proven success leading and developing teams in fast-paced, matrixed environments.
A strategic and solution-oriented mindset, with the ability to connect operational execution to business outcomes.
Demonstrated experience driving process improvement and operational efficiency.
Comfort navigating ambiguity and change, with the ability to influence global initiatives with local nuance.
Excellent communication and stakeholder management skills.
Salary Range = 145000 - 185000 USD Annually + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.
$151k-239k yearly est. 8d ago
Senior Java & Spring Microservices Lead
Virtusa 4.3
Fremont, CA jobs
A leading technology consulting firm is seeking a Lead Consultant in Fremont, California. The ideal candidate will have at least 2 years of experience in Java and fluency with the Spring Framework, particularly Spring-Boot. Responsibilities include ensuring effective design and development processes, implementing performance standards, and analyzing organizational data requirements. The position offers an opportunity to work in a dynamic environment, contributing to high availability applications and system architecture.
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