Floor & Decor jobs in Lafayette, LA - 93 jobs

Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities. Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers. Minimum Eligibility Requirements: High School diploma or equivalent. Associate Degree or higher is a plus. 1 year in retail or wholesale contractor sales, service, supply and/or professional installation. Strong written and verbal communication skills. Experience with Salesforce / CRM software is a plus. Bilingual in Spanish or the most dominant language in the Store trade-area is a plus. Essential Job Functions: Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers. Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations. Collaborate with the Store Team to identify PROs in our Store. Maintain extensive knowledge about Floor & Decor products. Train and support the Store Team on how to use our selling process. Understand our PRO business to educate our PRO customers and expand their participation. Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP. Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card. Coordinate and assist with PRO Customers in-store activities. Collaborate in all store initiatives. Demonstrate ability to make effective program and benefit presentations. Must possess excellent customer service skills and be results oriented. Strong interpersonal skills to interact effectively at all levels and across diverse cultures. Ability to multi-task, meet deadlines, and work in a fast-paced environment. On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities. Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives. Working Conditions (travel & environment) This position is hourly, knowing it may include hours which could exceed eight hours in a day. May require travel up to 20%. While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

LAFAYETTE ACE HARDWARE IS HIRING! Apply now! Lafayette Ace Hardware is that kind of place! We are focused on providing world-class service to our customers and our employees. We thrive in a fun and challenging environment. Together with Ace, we are proud to have won the JD Power Award for Customer Service for 16 years. That's how we do it! Our vision is to be “The most helpful hardware stores on the planet” by providing an “Amazing Customer Experience” every time. We provide opportunities to grow with Lafayette Ace Hardware. We love to promote from within, so whether you are looking for a part-time job for extra money or a career, come check us out! MORE THAN JUST A HARDWARE STORE! Job Description - Sales Associate A personality and approach that strongly represents our Core Values along with an enthusiastic, positive, supportive sales-focused attitude. Puts "Customers First, Tasks Second." Maintain awareness of all promotions and advertisements and provide this information to customers. Execute the daily operational goals and priorities assigned by store management. Continually work on increasing knowledge of the products we sell and their uses. Demonstrate merchandising skills and abilities. Participate in the processing of new shipments and help the team keep the receiving and back room areas clean and organized. Education/Training: High School diploma or GED equivalent or currently in school. Skills/Knowledge: Ability and willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. Knowledge of DIY projects, electrical, plumbing, tools, paint, and hardware is a plus. Salary: $17/hr to $17.50 per hour, depending on experience. If you are enthusiastic, customer-focused, and eager to learn, we want to hear from you! Apply now and join our team at Lafayette Ace Hardware! Applicant CCPA Pre-Collection Notice We collect Personal Information from you in connection with your application for employment with Crown Hardware, Inc and Lifestyle Hui, LLC, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ********************. For avoidance of doubt, no portion of the CCPA Policy other than this Applicant CCPA Pre-Collection Notice shall apply to information we collect about job applicants who are California Consumers (i.e., California residents).

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities. **Key Responsibilities:** + 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly + 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink + 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times + 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. + 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. **Direct Manager/Direct Reports:** + This Position typically reports to the Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + Typically requires overnight travel less than 5% of the time. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be 18 years of age or older + Must be legally permitted to work in the United States **Preferred Qualifications:** + Demonstrated ability to collaborate and work effectively with cross-functional teams **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + 3 **Minimum Leadership Experience:** + 3 **Preferred Leadership Experience:** + 3 **Certifications:** + None **Competencies:** + Action Oriented + Collaborates + Customer Focus + Drives Results + Resourcefulness We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support.

Lafayette Ace Hardware Cashier Lafayette Ace Hardware is seeking reliable and customer-oriented individuals to join our team as Cashiers. As the first point of contact for our customers, Cashiers play a crucial role in providing a positive shopping experience. The primary responsibilities include processing transactions accurately and efficiently, providing friendly and knowledgeable customer service, and maintaining a clean and organized checkout area. Responsibilities: Greet customers as they enter the store and thank them for their business upon exit Scan and ring up merchandise, ensuring accuracy in pricing and quantities Process cash, credit card, and other forms of payment in compliance with company policies Assist customers with product inquiries, locating items, and general store information Maintain cleanliness and organization of the checkout area Follow proper procedures for handling returns, exchanges, and refunds Collaborate with team members to ensure smooth store operations Uphold company standards for customer service excellence Requirements: High school diploma or equivalent Previous retail experience preferred, but not required Strong interpersonal and communication skills Ability to multitask and work in a fast-paced environment Basic math proficiency Willingness to learn and adapt to new tasks Flexible availability, including evenings and weekends Benefits: Competitive wages Flexible scheduling Employee discounts Opportunities for advancement Positive and supportive work environment Compensation: $16.50 - $17.00/HR Applicant CCPA Pre-Collection Notice We collect Personal Information from you in connection with your application for employment with Crown Hardware, Inc and Lifestyle Hui, LLC, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ********************. For avoidance of doubt, no portion of the CCPA Policy other than this Applicant CCPA Pre-Collection Notice shall apply to information we collect about job applicants who are California Consumers (i.e., California residents).

Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.

LAFAYETTE ACE HARDWARE Join Our Team as a Retail Supervisor at Ace Hardware! Are you passionate about helping people and have a knack for retail management? Ace Hardware is looking for a dedicated Retail Supervisor to join our team. If you love interacting with customers and leading a team, this position is perfect for you! Key Responsibilities: Customer Service: Ensure every customer feels welcome and valued by providing exceptional service. Team Leadership: Supervise and motivate staff to achieve sales targets and maintain high standards of customer service. Inventory Management: Oversee stock levels, order products, and manage inventory to ensure the store is well-stocked. Sales Optimization: Implement sales strategies and promotions to boost store performance. Problem-Solving: Address and resolve customer complaints and issues efficiently and effectively. Training and Development: Train new employees and provide ongoing support and development for current staff. Qualifications Experience: Previous experience in retail management, preferably in a hardware store. Skills: Strong leadership, communication, and organizational skills. Customer Focused: A genuine love for helping people and ensuring customer satisfaction. Knowledge: Familiarity with hardware products and industry trends. Why Work With Us? Supportive Environment: Work in a friendly and supportive atmosphere where helping people is a priority. Growth Opportunities: Opportunities for professional growth and career advancement. Employee Discounts: Enjoy discounts on our wide range of hardware products. Rate of Pay: $22.50 to $23.50 Depending on Experience Applicant CCPA Pre-Collection Notice We collect Personal Information from you in connection with your application for employment with Crown Hardware, Inc and Lifestyle Hui, LLC, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ********************. For avoidance of doubt, no portion of the CCPA Policy other than this Applicant CCPA Pre-Collection Notice shall apply to information we collect about job applicants who are California Consumers (i.e., California residents).

Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront. Supplier Experience Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations. Enables Sales/Enable Growth Execute strategies and ensure products are displayed correctly to drive sales. Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures. Operational Commitments MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment. MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers. **Day positions, Overnight positions** Full Time or Part Time

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service-while actively monitoring inventory and driving in-stock to support a seamless shopping experience. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Base Pay This role has a minimum base pay from $15.24 per hour with higher starting pay available based on experience. Purpose: Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget. Minimum Eligibility Requirements Minimum of One (1) year of interior design experience or prior retail/sales experience Degree in Design is a plus Knowledge of hard surface flooring is a plus Proficient in basic mathematical skills Must be self-motivated and able to multi-task in a fast-paced environment Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Internal candidates must have 12 months of experience in a design consultant position Essential Functions Greet store customers in a helpful manner and supports store design walk-in needs Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. Design and sell complete, functional and aesthetically appealing solutions Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees Engage in current and emerging design trends in your market Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject Perform other duties as assigned Working Conditions (travel, hours, environment) Limited travel may be required by car While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.ies and interests of the company. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities. Key Responsibilities: * 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly * 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink * 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times * 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. * 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: * This Position typically reports to the Store Manager * This Position has 0 Direct Reports Travel Requirements: * Typically requires overnight travel less than 5% of the time. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be 18 years of age or older * Must be legally permitted to work in the United States Preferred Qualifications: * Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * 3 Minimum Leadership Experience: * 3 Preferred Leadership Experience: * 3 Certifications: * None Competencies: * Action Oriented * Collaborates * Customer Focus * Drives Results * Resourcefulness

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Key Responsibilities Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed. Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements. Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks. Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly. Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills. May be assigned other duties to support the needs of the business. Required Qualifications 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months of Experience using common retail technology, such as smart phones and tablets Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified). Preferred Qualifications High school diploma or GED 6 Months of Retail experience 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden) 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support.

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. Minimum Eligibility Requirements High School Diploma or GED 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company Excellent communication skills (verbal & written) Ability to multi-task and work in a fast-paced environment Essential Functions Act and work in a manner that is consistent with company's core values Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service Complete all product specialist certification courses Demonstrate a thorough understanding of merchandise and installation Ensure the overall merchandising, pricing and organization of the department Communicate standard operating procedure direction and changes to all associates in a timely manner Complete the Industrial Truck (forklift) proficiency testing and certification Communicate inventory needs to management Direct and assist the processing of merchandise to the showroom floor Validate all product placement and pricing within the department Greet every customer in a helpful and courteous manner Assist customers with product questions and selections Process customers at check-out using the point of sale (POS) system Process customer refunds and exchanges according to established guidelines Present ‘how-to' classes to customers Follow established cash, check and charge card acceptance procedures Answer the telephone according to accepted guidelines Stock and tag merchandise displays as required Create price tags and merchandise signs Working Conditions (travel, hours, environment) While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.