Customer Service Associate
Floor & Decor job in Nashua, NH
Base Pay
This role has a minimum base pay from $16.00 per hour with higher starting pay available based on experience.
Purpose:
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available.
Qualities we look for:
Friendly and enthusiastic
Entrepreneur and hard-working
Honest and accountable
Essential Job Functions:
Greet every customer in a helpful and courteous manner.
Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
Provide above and beyond customer service and exceed customer expectations.
Demonstrate and understand compliance of the company's safety processes.
Act and work in a manner consistent with the company's core values.
Process customers at checkout using the point of sale (POS) system.
Process customer refunds and exchanges according to established guidelines.
Open and close registers.
Follow established cash, check and credit card acceptance procedures.
Answer the telephone according to the company guidelines.
Stock, tag and display merchandise as required.
Be able to create price tags and merchandise signs.
Minimum Eligibility Requirements:
Must be 18 years or older
Knowledge of basic math skills
Customer service experience
Potential travel to other stores for support.
Working Conditions (travel & environment)
While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note:
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Auto-ApplyConnected Customer Supervisor
Floor & Decor job in Shrewsbury, MA
Pay Range $18.49 - $27.31 Purpose: The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.
Successful connected customer supervisors are:
* Team builders
* Customer service champions
* Detail oriented and highly organized
* Excellent communication and listening skills
Minimum Eligibility Requirements:
* Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
* High school diploma and/or GED
* Minimum of (2) years of computer experience in a work environment
Essential Job Functions:
* Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store
* Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out)
* Lead inventory management and accuracy throughout the store
* Process customer refunds and exchanges according to established guidelines
* Oversee signage updates and price changes for store SKU's
* Assist customers with product selection and answer product related questions
* Partner with management to determine which products need SKUs, price changes and need to be returned
* Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
* Review shipping and receiving documents for accuracy
* Audit reports including inventory control, return of sale, and void reports
* Monitor incoming and outgoing trucks logs
* Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
* Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
* Return products to the correct in store location after customer merchandise returns
* Clean and stock products according to Floor & Decor's standards
* Point of contact for e-commerce team members to contact regarding inventory availability in the store
* Responsible for supervising inventory movement within the store
* Available to open and/or close store in an effective manner
This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.
Benefits offered
* Based on eligibility our associates may opt into benefits coverage.
* 401k
* Bonus opportunities at every level
Working Conditions (travel & environment)
* While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
* Potential car travel to other stores for support
* Flexible hours to fit around your schedule
* On the job training
* Opportunity for advancement
* Our people are our most important asset and we pride ourselves in teamwork
* Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture.
Physical/Sensory Requirements
* Ability to lift 25 pounds or more on a consistent basis.
* Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Cashier, Holiday Seasonal, Lynnfield- Williams Sonoma
Lynnfield, MA job
About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Responsibilities
* Consistently keep the store energy lively & upbeat for customers & your teammates
* Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
* Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
* Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
* Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery
* Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections
* Ensure client is aware of all promotions that may impact sales
* Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
* Maintain visual standards & supplies of the cash wrap area
* Maximize all of the resources available to get the customer what they want & resolve any issues
* Perform other duties as assigned by management - comply with all Company policies and procedures
* Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Criteria
* Love to close a sale & can articulate a proven ability to exceed goals
* Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
* Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer including the Williams- Sonoma Credit Card & product launches
* Know what questions to ask your customers in order to understand their personal style & needs
* Succeed in a team environment, while able to work independently & manage your own
* High school diploma or equivalent preferred
* 1-2 years of experience in a customer service role
* Proven ability to prioritize and handle multiple tasks simultaneously
* Ability to be mobile on the sales floor for extended periods of time
* Ability to operate POS system
* Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Physical Requirements:
* Ability to be mobile on the sales floor for extended periods of time
* Ability to operate POS system
* Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16.00 - $17.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyWarehouse Supervisor
Floor & Decor job in Avon, MA
Pay Range
$17.70 - $26.50
PURPOSE The Warehouse Supervisor is responsible for directing and overseeing the warehouse operations of each retail store. In addition, the Warehouse Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators; will support the Receiving Supervisor in managing the daily freight schedule based on customer and inventory needs.
MAJOR RESPONSIBILITIES
Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner
Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc.
Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products
Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions
Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations
Ensure all associates are trained and following all standard operating procedures
Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation
Handle general employee inquiries and solves problems
Coordinate with other departments to facilitate efficient warehouse operations
Complete necessary Activity Reports for management
Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry
Resolve discrepancies with shipping, invoices, packing slips, and receiver reports
Responsible for the execution of the Storage Buy Audit COP.
Ensure products are staged for counting and inspection
Ensure products are stored properly to conserve space and comply with safety procedures
Oversee the rotation of inventories within the warehouse
Perform other related duties as directed by management
MINIMUM ELIGIBILITY REQUIREMENTS
1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment)
Excellent interpersonal, team building, delegating and follow-up skills
Ability to work with and maintain effective working relationships with other departments in the company
Effective communication skills (oral and written)
Competent in performing basic mathematical calculations
Strong computer skills, with the ability to work in Windows-based systems
Ability to work in a fast paced environment and meet established deadlines
Available to work extended hours, especially during peak seasons
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
PHYSICAL/SENSORY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplySenior Designer
Floor & Decor job in Worcester, MA
Pay Range
$18.49 - $27.31
Purpose:
Floor & Decor Sr. Designer leads our design team and provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Senior Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget.
Minimum Eligibility Requirements
Design education (BA or AA in Interior Design)
6 years interior design experience in lieu of design education
Combination of education and experience equal to 6 years
Prior retail/sales experience preferred
Knowledge of hard surface flooring is a plus
Proficient in basic mathematical skills
Must be self-motivated and able to multi-task in a fast-paced environment
Excellent verbal, written, and interpersonal skills
Basic computer knowledge, including Microsoft Office suite
Internal candidates must have 24 months of experience in a Floor & Decor Designer position
Essential Functions
Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
Greet store customers in a helpful manner and supports store design walk-in needs
Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
Engage in current and emerging design trends in your market
Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
Participate in local professional affiliation like ASID, NKBA
Perform other duties as assigned
Working Conditions (travel, hours, environment)
Limited travel may be required by car
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyLead Visual, Full Time, Chestnut Hill - Pottery Barn
Boston, MA job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Visual role
You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.
Responsibilities
· Effectively perform operational functions: open and close the store, register functions and back office procedures
· Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts
· Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
· Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
· Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services
· Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
· Effective communication, organization and leadership skills
· Proven ability to motivate and influence others through personal actions and examples.
· Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
· 1-3 years retail sales experience with shift supervision experience preferred
· 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17.00-$23.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyAssistant Manager - Operations, Full-Time, Tuscan Village, West Elm
Salem, NH job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager, OMNI Operations role
You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
· Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
· Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker's racks as needed
· Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment
· Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)
· Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training
· Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
Criteria
· Excellent communication, organization and leadership skills
· Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
· Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
· Ability to independently lead self and others to achieve results
· 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances, the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyStorage Buy Specialist
Floor & Decor job in Waltham, MA
Pay Range
$16.00 - $21.00
PURPOSE
This position is responsible calling storage buy customers and managing the customer storage audit process. Full-Time and Part-Time Positions Available.
MINIMUM ELIGIBILITY REQUIREMENTS
(1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Excellent communication skills (verbal and written).
Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
Strong computer skills and internet project coordination experience.
Must be a self-starter and work well in a fast-paced environment.
ESSENTIAL FUNCTIONS
Obtain the required customer information needed to properly manage all storage buy orders
Manager storage buy orders to ensure orders are delivered within the 14 day window
Perform daily, weekly, and monthly storage buy audits to ensure order and inventory accuracy. Audits to be conducted as per the Storage Buy Audit SOP
Deliver customer storage buy orders in POS
Act and work in a manner that is consistent with the company's core values
Comply with the company's safety standard operating procedures for lifting practices
Answer the telephone according to established guidelines
Perform other related duties as directed by management
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
PHYSICAL/SENSORY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyDesign Supervisor
Floor & Decor job in Waltham, MA
Pay Range
$19.99 - $38.41
Purpose:
The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.
Minimum Eligibility Requirements
Design education (BA or AA in Interior Design)
6 years interior design experience in lieu of design education
Combination of education and experience equal to 6 years
3-5 years of leadership or management experience
Knowledge of hard surface flooring preferred
Proficient in basic mathematical skills
Must be self-motivated and able to multi-task in a fast-paced environment
Excellent verbal, written, and interpersonal skills
Basic computer knowledge, including Microsoft Office suite
Perform other duties as assigned
Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher
Essential Job Functions
Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
Hire and develop a dynamic and motivated design team, including performance evaluations
Greet store customers in a helpful manner and supports store design walk-in needs
Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
Responsible for Design Center maintenance and maintaining company visual standards
Engage in current and emerging design trends in your market
Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
Participate in local professional affiliation like ASID, NKBA
Perform other duties as assigned
Working Conditions (travel, environment)
Limited travel required including car travel
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyLead Sales (Key Holder), Full Time, Burlington - West Elm
Burlington, MA job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Sales (Key Holder) role
You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
Responsibilities
* Create engaging experiences for customers by sharing expertise on enhancing your home
* Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
* Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
* Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
* Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
* Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
* Effective communication, organization and leadership skills
* Proven ability to motivate and influence others through personal actions and examples
* 1-3 years retail sales experience with shift supervision experience preferred
* 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $19.00-$23.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyShipper-Receiver, Full Time, Boston - West Elm
Boston, MA job
You're excited about this opportunity because you will...
Exemplify the highest level of customer service standards to internal and external customers
Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
Process shipments as delivered. Ensure inventory records are properly maintained
Direct merchandise flow from stock room to sales floor
Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations. Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
Maintain an accurate record of merchandise stored at the off-site locations
Execute timely processing of donations and MOS merchandise
Pack and log merchandise as required for shipments
Ensure stockroom is swept and clean with garbage removed and supplies organized
Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
May supervise and train stock associates
Assist on sales floor as needed
Comply with all Company Policy and Procedures
Ensure all appropriate stockroom procedures are followed to minimize loss to the company
Why you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We're at the forefront of tech and retail, redefining technology for the next generation
We're passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We're excited about you because...
1-2 years stockroom experience
1-2 years customer service experience.
Basic product knowledge preferred.
Effective planning and time management skills to execute multiple tasks simultaneously.
Valid driver's license (where applicable)
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time.
Ability to operate POS system.
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $19.00-$21.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances
Auto-ApplyPro Specialist
Floor & Decor job in Waltham, MA
Pay Range $16.00 - $21.00 Purpose: Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.
Qualities we look for:
* Friendly and enthusiastic
* Entrepreneur and hard-working
* Honest and accountable
* Excellent communication and listening skills
Essential Job Functions:
* Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
* Provide above and beyond customer service and exceed customer expectations when assisting customers.
* Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
* Work in cooperation with management and team members to achieve sales goals.
* Process customers at checkout using point of sale (POS) system.
* Process customer refunds and exchanges according to established guidelines.
* Follow established cash, check and credit card acceptance procedures.
* Create price tags and merchandise signs. Stock, tag and display merchandise.
* Act and work in a manner consistent with the company's core values.
* Demonstrate and understand compliance of the company's safety processes.
* Answer telephone according to the company guidelines.
* Be available to assist in other areas of the store as needed.
* Work in a fast pace environment with accuracy.
Minimum Eligibility Requirements:
* Must be 18 years or older.
* Knowledge of basic math skills.
* Customer service experience.
* Ability to handle multiple tasks and work well under pressure.
* Some positions may require completion of forklift certifications through F&D.
* Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
Working Conditions (travel & environment)
* While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements
* Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Sales Associate / Design Consultant - Full Time
Natick, MA job
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times.
As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus.
If this sounds like the type of environment that you would thrive in, we invite you to apply for our open Full-Time position in Natick, MA!
RESPONSIBILITIES
Meets required monthly sales and productivity standards
Continually develops enhanced selling behaviors according to our selling model
Demonstrates strong product knowledge
Maintains a guest book to organize, generate and cultivate business
Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
Works to improve performance based on feedback provided by store management
Promptly solves guest concerns
Performs all opening and closing duties as directed
Accurately performs all systems functions and maintain operational standards
Responsible for recording all hours worked
Reviews and acts upon all email and company communications
Participates in weekly one on ones and team meetings
Works in collaboration with all team members
REQUIREMENTS
Driven to achieve sales goals
Demonstrates knowledge and passion for company products and services
Strong organizational, time management, technological and communication skills
Works well independently and collaboratively
Ability to deliver high-quality guest relations
Sales skills, sense of design or related experience preferred
Professional appearance and demeanor
Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)
COMPENSATION
$31,990 (lowest hourly base) - $350,000 annual
Includes minimum hourly base plus commission and (if achieved) Monthly Sales Incentives and Quarterly Bonuses
Commission (plan is tiered and UNLIMITED) is paid on net WRITTEN sales for the calendar month and is based on several factors including, but not limited to, experience, store volume, and location
EMPLOYEE BENEFITS
Exceptional advancement opportunities
Competitive earnings, bonus opportunities, and generous employee discount
Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
Flex spending plan
401K retirement program and 529 college savings plan
Paid vacations and holidays (Full-time employees only)
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
#LI-onsite
Stock Assoc, Seasonal Part-Time, Tuscan Village - Williams Sonoma
Salem, NH job
About the Role Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. You're excited about this opportunity because you will...
* Exemplify the highest level of customer service standards to internal and external customers
* Scan shipment as delivered
* Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
* Provide feedback to supervisor regarding inventory levels and damages
* Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
* Adjust stocking procedures to ensure aisles and exits are clear
* Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
* Pack and log merchandise as required for customer deliveries
* Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
* Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
* May assist on sales floor during peak times and as assigned
* Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
* Comply with all company policies and procedures
* Ensure all appropriate stockroom procedures are followed to minimize loss to the company
Why you will love working at Williams-Sonoma, Inc.
* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative daily
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!
We're excited about you because...
* Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
* Passionate about the delivering the highest level of customer service standards to internal & external customers
* Ultimate team player, eager to jump in & help your colleagues to get the job done
* Curious & creative, striving for ways to simplify processes & procedures to streamline work
* Proven success achieving results both independently & through teamwork
* Hands-on teammate, who takes a proactive approach to all tasks
* High school diploma or equivalent preferred
* 1-2 years customer service experience preferred and stockroom (or related work.) experience
* Basic product knowledge preferred but not required
* Effective time management skill to execute multiple tasks simultaneously
* Ability to be mobile in the stockroom or on sales floor for extended periods of time
* Proven ability to operate and read scanning equipment for extended periods
* Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)
* Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Physical Requirements:
* Ability to be mobile on the sales floor for extended periods of time
* Ability to operate POS system
* Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyDesign Internship - Summer 2026
Quincy, MA job
About Us At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email ****************************.
Overview
We are excited to announce the J.Jill Internship Program - our 10-week paid summer internship running from June through August 2026. Designed for rising juniors and seniors, this program provides hands-on exposure to a leading specialty retail company. Interns will contribute to daily business activities within their assigned departments while also gaining a broader understanding of J.Jill through cross-functional learning opportunities. This is a full-time program based at our office in Quincy, Massachusetts.
We are seeking an enthusiastic, motivated, and creative Design Intern to join our Design team. This role offers hands-on experience across all phases of the product development cycle - from early concept exploration and competitive research to fittings, cross-functional collaboration, and final product approval. The ideal candidate is passionate about fashion design, highly detail-oriented, and eager to learn in a fast paced team-drive environment.
The application deadline is Friday, January 16.
Responsibilities
* Conduct trend and market research to identify emerging silhouettes, materials, color, and customer preferences
* Assist with sketching, updating CADs, and maintaining accurate and up-to-date line sheets using Adobe Illustrator
* Help create and revise garment construction pages and tech packs
* Participate in fit sessions, take clear notes, and help communicate revisions to relevant partners
* Assist with day-to-day design tasks and special initiatives that help drive seasonal collections forward
Qualifications
* Currently pursuing a degree in Fashion Design
* Strong passion for design and a solid understanding of current fashion trends, with an eye for detail, proportion, and color
* Demonstrates the ability to collaborate effectively within a team while also taking initiative and working independently
* Excellent written, verbal, and visual communication skills
* Proficient in Adobe Illustrator and Photoshop
* Knowledge of the J.Jill customer, aesthetic, and product categories is preferred
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.
Our Brand
At J.Jill, we're redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We're entering an exciting chapter of growth - expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us. With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it's an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.
Auto-ApplyDesign Sales Specialist/Home Stylist, Part-Time, Tuscan Village, west elm
Salem, NH job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Design Studio Specialist role
You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
· Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
· Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
· Create and present design plans based on client's needs, style, preferences and living space
· Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
· Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
· Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
Criteria
· Strong communication, clienteling and customer follow-up skills
· Ability to complete and coordinate complex large orders within a variety of sales channels
· Experience in working with the elements of design preferred
· Proven ability to prioritize and handle multiple tasks simultaneously
· 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyGeneral Manager, Full-Time, Tuscan Village, west elm
Salem, NH job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the General Manager role
You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers.
Responsibilities
* Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
* Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
* Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
* Assess performance and provide on-going feedback
* Complete and deliver performance appraisals and development plans
* Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
* Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
* Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our "People First" philosophy
* Work with District Managers and peers to develop best practices in store management
Criteria
* Proven ability to manage staff to exceed sales goals, while meeting payroll goals
* Proven to identify top talent, create teams, and train/develop/retain great people
* Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
* Proven ability to motivate and influence others through personal actions and examples
* Effective communication, organization and leadership skills
* 4 + years management experience in specialty retail and/or multi-unit retail business environment
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Employment/promotion to this role will be contingent on successful completion of a background check
* Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)
* Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* Paid vacations and holidays
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits
* A wellness program that supports your physical, financial and emotional health
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements ofthe San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyCommand Center Associate
Floor & Decor job in Saugus, MA
Pay Range
$16.03 - $25.17
PURPOSE This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES
Meet and greet storage buy customers.
Manage the storage buy pick-up process with the company's car topper program.
Demonstrate knowledge and comply with the company's phone answering standard operating procedures (SOP).
Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
Obtain the required customer information on all storage buy pick-ups.
Deliver customer storage buy orders in POS.
Comply with the company's safety standard operating procedures for lifting practices.
Be an expert in all product knowledge and assist customers with product questions and selections.
Clean and stock products according to Floor & Décor's brand standards.
Act and work in a manner that is consistent with the company's core roles.
MINIMUM ELIGIBILITY REQUIREMENTS
(1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Excellent communication skills (verbal and written).
Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
Strong computer skills and internet project coordination experience.
Must be a self-starter and work well in a fast-paced environment.
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
PHYSICAL/SENSORY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyPRO Services Assistant Department Manager
Floor & Decor job in Worcester, MA
Pay Range
$18.49 - $27.31
Purpose
This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
Minimum Eligibility Requirements
High Scholl Diploma or GED
1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
Excellent communication skills (verbal & written)
Ability to multi-task and work in a fast-paced environment
Essential Functions
Act and work in a manner that is consistent with company's core values
Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures
Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
Complete all product specialist certification courses
Demonstrate a thorough understanding of merchandise and installation
Ensure the overall merchandising, pricing and organization of the department
Communicate standard operating procedure direction and changes to all associates in a timely manner
Complete the Industrial Truck (forklift) proficiency testing and certification
Communicate inventory needs to management
Direct and assist the processing of merchandise to the showroom floor
Validate all product placement and pricing within the department
Greet every customer in a helpful and courteous manner
Assist customers with product questions and selections
Process customers at check-out using the point of sale (POS) system
Process customer refunds and exchanges according to established guidelines
Present ‘how-to' classes to customers
Follow established cash, check and charge card acceptance procedures
Answer the telephone according to accepted guidelines
Stock and tag merchandise displays as required
Create price tags and merchandise signs
Working Conditions (travel, hours, environment)
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyLead Visual, Full Time, Chestnut Hill - Pottery Barn
Boston, MA job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Visual role
You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.
Responsibilities
* Effectively perform operational functions: open and close the store, register functions and back office procedures
* Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts
* Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
* Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
* Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services
* Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
* Effective communication, organization and leadership skills
* Proven ability to motivate and influence others through personal actions and examples.
* Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
* 1-3 years retail sales experience with shift supervision experience preferred
* 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17.00-$23.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-Apply