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  • Registered Nurse Unit Coordinator - Vascular Intermediate Care Unit

    Sentara Health 4.9company rating

    Norfolk, VA jobs

    City/State Norfolk, VA Work Shift Third (Nights) Sentara Norfolk General Hospital in Norfolk, Virginia is seeking a Registered Nurse Unit Coordinator for our Vascular Stepdown/Intermediate Care Unit (IMCU) - 9K Hours: Full Time (36 hr/week) Demonstrates proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service. What we are: 9 Kaufman is a 24-bed stepdown intermediate care unit that specializes in vascular surgery, telemetry and renal/pancreas transplant patients. 9 Kaufman is part of the Surgical Specialty Team at Sentara Norfolk General Hospital (SNGH). Staffing is comprised of RNs, LPNs, NCPs (nursing care partners) and UAs (unit ambassadors) and CSAs (clinical support associates). What we do: Some of 9 Kaufman's vascular surgeries include aortic aneurysm repair, carotid endarterectomy, femoral bypass surgeries and amputations. 9 Kaufman is an extension of the renal/pancreas transplant team to include the outpatient transplant center and all the nurses on 9 Kaufman are specially trained and can sit for the PCCN certification which we will help you obtain. All the beds on 9 Kaufman are monitored beds. 9 Kaufman cares for a variety of patients with telemetry needs, providing an environment conducive to extensive learning and skill development. You will be exposed to many types of patients on 9 Kaufman aiding in your ability to provide great care to anyone that chose Sentara Norfolk General Hospital to meet their healthcare needs. Nurse to patient ratio on 9 Kaufman is 1:4. Education Bachelor of Science Nursing- BSN or MSN Required Certification/Licensure Registered nursing License (Required) BLS required within 90 days of hire Experience 18 months revelant RN experience required Keyword: #ZipRecruiter, Talroo - Nursing, registered nurse, RN, vascular, intermediate care, stepdown, IMCU . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day! Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $29k-34k yearly est. 9d ago
  • Registered Nurse Unit Coordinator- Intensive Care Unit

    Sentara Health 4.9company rating

    Norfolk, VA jobs

    City/State Norfolk, VA Work Shift First (Days) Sentara Leigh Hospital is hiring a Registered Nurse Unit Coordinator for our Intensive Care Unit Full Time (36 hours per week) Demonstrates proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service. Department/Position Overview: Sentara Leigh Hospital Intensive Care Unit, AACN Gold Beacon Award recipient, is comprised of 20 licensed critical care beds and has an average daily census of 18 patients. Staffing ratios vary and can be 1:1 to 1:3 with 1:2 being the usual assignment. The ICU RN's are required to have a wide array of knowledge, skill and ability to competently and safely provide critical care to our patients. Frequent ongoing education, new skill acquisition and skill validation are provided and supported by an experienced ICU CNS for new and experienced ICU nurses. Newly hired RN's will have between 2-14 weeks of orientation depending on prior experience. Our preceptors are purposely selected for their teaching ability and formally trained to meet the training needs of new staff. Specific attention is provided for new graduate ICU RN's as they participate in our Vizient AACN Nurse Residency Program and AACN's essentials of Critical Care Orientation online education. Experienced RN's are encouraged and supported with educational and financial assistance to achieve critical care certification. ICU staff are supported by an interdisciplinary care team which in part includes unit based respiratory, physical, speech and occupational therapists. Interpreter, nutrition, palliative, chaplaincy and ethical services are readily available as well. Our ICU has onsite and eICU pulmonary critical care intensivists and their team of physician extenders 24/7. Physician lead, nurse driven interdisciplinary rounds are held daily for continuity of care and to address nursing's concerns or questions. These rounds are made educational and even fun at times by our very engaged intensivist MD's. Our ICU team welcomes you to come check us out! Education Bachelor of Science Nursing- BSN (Required) or MSN (Preferred) Certification/Licensure Registered nursing License (Required) BLS required within 90 days of hire Experience Minimum of 18 months relevant nursing experience Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: #Indeed, Talroo - Nursing, intensive care unit, ICU, critical care, . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Leigh Hospital , located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region's only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won't heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $29k-34k yearly est. 9d ago
  • Maternity Care Authorization Specialist (Hybrid Potential)

    Christian Healthcare Ministries 4.1company rating

    Barberton, OH jobs

    This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM's commitment to excellence, compassion, and integrity. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Compile, verify, and organize information according to priorities to prepare data for entry Check for duplicate records before processing Accurately enter medical billing information into the company's software system Research and correct documents submitted with incomplete or inaccurate details Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills Review data for accuracy and completeness Uphold the values and culture of the organization Follow company policies, procedures, and guidelines Verify eligibility in accordance with established policies and definitions Identify and escalate concerns to leadership as appropriate Maintain daily productivity standards Demonstrate eagerness and initiative to learn and take on a variety of tasks Support the overall mission and culture of the organization Perform other duties as assigned by management SKILLS & COMPETENCIES Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management. Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care. EXPERIENCE REQUIREMENTS Required: High school diploma or passage of a high school equivalency exam Medical background preferred but not required. Capacity to maintain confidentiality. Ability to recognize, research and maintain accuracy. Excellent communication skills both written and verbal. Able to operate a PC, including working with information systems/applications. Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access) Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.) About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
    $31k-35k yearly est. 4d ago
  • Insurance Eligibility Coordinator

    Senior Care Therapy 4.6company rating

    New York, NY jobs

    The Insurance Eligibility Coordinator is responsible for verifying patient insurance coverage, ensuring accurate benefit information, and supporting efficient revenue cycle operations. This role works closely with patients, insurance carriers, clinical staff, and billing teams to confirm eligibility, resolve coverage discrepancies, and help prevent claims denials. Essential Functions: Verify patient insurance eligibility and benefits using electronic systems, payer portals, and direct insurance carrier communication. Accurate document coverage details, copayments, deductibles, prior authorization requirements, and plan limitations. Prepare and submit claims in a timely and accurate manner. Obtain Authorizations as required. Identify and correct rejected claims for prompt resubmission Submit and follow up on authorization requests. Follow up on denied or unpaid claims and work to resolve discrepancies. Post payments and adjustments to patient accounts in a timely manner. Communicate with insurance companies and internal staff regarding billing inquiries or issues. Maintain up-to-date knowledge of payer rules, policy changes, and medical coverage guidelines. Protect patient privacy and maintain compliance with HIPAA and organizational standards. Support revenue cycle improvement initiatives related to eligibility and insurance workflows. Participate in team meetings and contribute to quality improvement initiatives. Adhere to practice policies, procedures, and protocols including confidentiality. Other tasks as assigned. Travel: 100% Remote Supervisory Responsibilities: N/A Qualities & Skills: Strong understanding of insurance plans, terminology, HMOs, PPOs, Medicare/Medicaid and commercial payer policies in NJ, NY, & PA. Excellent communication, customer service, and problem-solving skills. Proficiency with medical practice management software, EHR systems, and payer portals. Ability to multitask and work in a fast-paced environment. Strong Knowledge of Microsoft Office Suite. Comfortable working independently and collaboratively. Outstanding problem solver and analytical thinking skills. Attention to detail and ability to prioritize. Ability to maintain confidentiality. Experience in Behavioral health is preferred. Education & Experience: High School diploma or equivalent required. 1-2 years of experience in medical insurance verification, medical billing, or related roles Compensation details: 20-24 Hourly Wage PI99bd830c2701-37***********5
    $36k-44k yearly est. 2d ago
  • Patient Care Coordinator - Parker Square

    Onpoint Medical Group 4.2company rating

    Parker, CO jobs

    OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at OnPoint Family Medicine: Parker Square! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands. About the Role: The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager. Responsibilities: Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information. Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules. Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette. Verify medical insurance coverage and assist patients with billing questions and payment processing. Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards. Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified. Skills: The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently. Minimum Qualifications: High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred. Proficiency in using computer systems and electronic health record (EHR) software. Strong communication skills, both verbal and written, with excellent telephone etiquette. Preferred Qualifications: Experience working in a primary care or outpatient clinic setting. Familiarity with healthcare compliance standards such as HIPAA. Certification in medical office administration or patient coordination. Ability to handle multiple tasks efficiently in a fast-paced environment. Knowledge of medical insurance processes, patient billing, and appointment scheduling. Proven experience in healthcare registration or front desk operations within a medical or clinical environment. Supervisor Responsibilities: This position has no supervisory responsibilities Job Elements and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear. Occasionally required to walk; sit, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. BENEFITS OFFERED • Health insurance plan options for you and your dependents• Dental, and Vision, for you and your qualified dependents• Company Paid life insurance• Voluntary options for short-term disability, and long-term disability coverage• AFLAC Plans• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately• PTO accrued Salary: $20 - $24 / hour The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. OnPoint Medical Group is an EEO Employer. This position will be posted for a minimum of 5 days and may be extended. Compensation details: 20-24 Hourly Wage PIb41b1bc13a48-37***********8
    $20-24 hourly 1d ago
  • Medical Scheduler

    Health & Psychiatry 3.4company rating

    Oldsmar, FL jobs

    About us: At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate Medical Assistant to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services. As a Medical Assistant with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology. If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you! Please see our website for all that we offer! *********************************** Key Responsibilities: Medical Duties: ( included but no limited to:) Record and update patient medical histories Measure and record vital signs Process refill requests Administer ADHD test (training will be provided) Assist with Spravato treatments (training will be provided) Send and obtain medical records Schedule patient appointments Answer phone calls and manage patient inquiries regarding any medical issues. Maintain accurate patient records in compliance with HIPAA guidelines Key Skills and Competencies: Strong verbal and written communication skills Proficient computer skills EHR system knowledge preferred A strong desire to learn and expand knowledge Compassionate and patient-focused attitude
    $26k-30k yearly est. 3d ago
  • Care Coordinator PRN

    University Health 4.6company rating

    Seguin, TX jobs

    /RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
    $29k-35k yearly est. 1d ago
  • Patient Care Coordinator-Non Clinical Home Health

    Medical Services of America 3.7company rating

    Virginia Beach, VA jobs

    Medi Home Health Agency, a division of Medical Services of America, Inc., currently seeks experienced Full-Time Patient Care Coordinator in Virginia Beach, VA. This person serves as a liaison between the Agency and the medical community to coordinate patient care. Ensures patient care activities are appropriate, timely and cost effective. · Establishes new accounts and maintains existing accounts within assigned territory. · Completes and maintains weekly account profiles, account visit history and account referral history in profile book as instructed by DOM and/or Administrator. · Maintains weekly contact and visits with accounts on account list as developed with DOM and/or Administrator. · Acts as a liaison between the field staff and physicians in obtaining plans of care and appropriate modified orders. · Receives information from field staff regarding patient care issues. Prioritizes and reports these issues to the appropriate parties. Qualifications and Skills: · High school diploma or GED required. Bachelor's degree preferred. · Minimum of one year home care experience preferred. · Experience promoting community awareness as it relates to home health and/or hospice preferred. · Reliable transportation and company required auto liability insurance. MSA offers competitive pay and excellent benefits: · Generous paid time off · Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.) · Company paid employee life insurance · 401(k) retirement with a generous company match · Opportunities for advancement · Many other great benefits Visit us on the web at ********************* We are an equal opportunity employer
    $22k-31k yearly est. 4d ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    San Antonio, TX jobs

    Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues. Responsibilities: Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed. Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed. Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans. Aids patients to improve customer service. Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. xevrcyc Requirements: Education/Skills High School diploma or GED required Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Bilingual (Spanish/English) preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. Licenses, Registrations, or Certifications None Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    San Antonio, TX jobs

    All potential applicants are encouraged to scroll through and read the complete job description before applying. This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Leads the daily activities of the department, including preparation of staff schedules and assignments. Responsible for day-to-day business operations of the clinic. Reviews daily work and perform data entry as needed. Obtains authorizations for clinic visits, procedures and surgeries. Calls to obtain patient's diagnostic results from other sites as needed. Handles all payment transactions to include balancing at the end of the day and making deposits. Enters charges appropriately and completely as needed. May contact patients to resolve payment difficulties or arrange satisfactory payment plans. Provides assistance to patients to improve customer service. May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients. Monitors and controls clinic expenditures within budget. May be responsible for ordering office and medical supplies. Ensures practice is efficient and cost-effective. Identifies and implements cost reduction opportunities. Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists the Director in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as official Timekeeper for the department. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Requirements: Education/Skills High School diploma or GED required Graduate of Medical Assistant or CNA program highly preferred Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Must have ability to use blood pressure monitor and other medical equipment as needed Bilingual (Spanish/English) highly preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. xevrcyc Minimum of two years of clinic coordinator/management experience in a medical facility is preferred. Licenses, Registrations, or Certifications CPR certification required MA or CNA certification highly preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Wound Care Coordinator (RN), Benefits Starting Day One

    Encompass Health Rehabilitation Hospital of Midland Odessa 4.1company rating

    Coahoma, TX jobs

    Wound Care Coordinator Career Opportunity Recognized for your expertise in coordinating wound care Are you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your personal values? Join us as a Wound Care Coordinator, where your role transcends treating wounds to become a pathway to healing and making a difference in patients' lives. This opportunity is more than a job; it's a chance to build a fulfilling career close to home and close to your heart. As a key player in our wound care program, you'll ensure the highest standards of patient care, collaborating with interdisciplinary teams to execute treatment plans, educate patients and families, and lead hospital-wide wound care education initiatives. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: · Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.· Generous paid time off that accrues over time.· Opportunities for tuition reimbursement and continuous education.· Company-matching 401(k) and employee stock purchase plans.· Flexible spending and health savings accounts.· A vibrant community of individuals passionate about the work they do! Become the Wound Care Coordinator you always wanted to be · Oversee and develop wound care services in adherence to regulatory standards and physician orders.· Collaborate with clinical teams to provide guidance on wound care treatments.· Lead educational efforts for hospital staff on wound care topics, as well as educating patient and family members on wounds and wound care.· Maintain continuous education and stay updated on the latest wound care techniques and advancements. Qualifications License/Certification: RN, Physical Therapist, or Occupational Therapist required for acute rehab hospitals; RN required for long-term acute care hospitals. CPR certification is mandatory. Education & Experience: Minimum one year of wound care experience is required. Continuous education in wound care through seminars/professional organizations is required. Skills: Effective communication, decision-making, and the ability to work autonomously. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
    $39k-64k yearly est. 1d ago
  • RN Patient Transfer Coordinator - Galveston Patient Placement Center 3p -11p(rotating weekends)

    UTMB Health 4.4company rating

    Galveston, TX jobs

    *EDUCATION & EXPERIENCE* *Minimum Qualifications:* * Associate's degree in Nursing * Three (3) years of inpatient experience in a hospital environment *Preferred Qualifications:* * Bachelor's degree in Nursing *JOB DESCRIPTION* *Scope/Function: *The Patient Transfer Coordinator Nurse facilitates patient throughput between all UTMB campuses and non UTMB hospitals ensuring appropriate bed placement and MD to MD recorded conference while adhering to EMTALA regulations and hospital guidelines. *LICENSES, REGISTRATIONS OR CERTIFICATIONS* *Required:* * Valid State of Texas Professional Nursing (RN) License * BLS *Shift: *3 PM - 11 PM (rotating weekends) *Equal Employment Opportunity* UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
    $27k-30k yearly est. 15h ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    Randolph Air Force Base, TX jobs

    Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Summary: This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues. Responsibilities: Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed. Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed. Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans. Aids patients to improve customer service. Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. xevrcyc Requirements: Education/Skills High School diploma or GED required Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Bilingual (Spanish/English) preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. Licenses, Registrations, or Certifications None Work Schedule: 5 Days - 8 Hours Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Referral Coordinator - Specialty Neurosurgery

    Christus Health 4.6company rating

    Randolph Air Force Base, TX jobs

    All potential applicants are encouraged to scroll through and read the complete job description before applying. This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Leads the daily activities of the department, including preparation of staff schedules and assignments. Responsible for day-to-day business operations of the clinic. Reviews daily work and perform data entry as needed. Obtains authorizations for clinic visits, procedures and surgeries. Calls to obtain patient's diagnostic results from other sites as needed. Handles all payment transactions to include balancing at the end of the day and making deposits. Enters charges appropriately and completely as needed. May contact patients to resolve payment difficulties or arrange satisfactory payment plans. Provides assistance to patients to improve customer service. May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients. Monitors and controls clinic expenditures within budget. May be responsible for ordering office and medical supplies. Ensures practice is efficient and cost-effective. Identifies and implements cost reduction opportunities. Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards. Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems. Assists the Director in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals. Serves as official Timekeeper for the department. Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff. Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times. Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols. Performs job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives. Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. Requirements: Education/Skills High School diploma or GED required Graduate of Medical Assistant or CNA program highly preferred Must have experience in medical financial reimbursement, billing and collections Must have knowledge of CPT and ICD10 coding Must have ability to work independently and exercise good judgment Must have strong interpersonal and communication skills Must have prior experience working with PCs, scanning, faxes and multi-line phone systems Must have ability to use blood pressure monitor and other medical equipment as needed Bilingual (Spanish/English) highly preferred Experience Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. xevrcyc Minimum of two years of clinic coordinator/management experience in a medical facility is preferred. Licenses, Registrations, or Certifications CPR certification required MA or CNA certification highly preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $30k-35k yearly est. 1d ago
  • Scheduling Specialist - Remote after training

    Radiology Partners 4.3company rating

    Chesterfield, MO jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 11:30am to 8pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $33k-39k yearly est. 11h ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Boynton Beach, FL jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 8:30am-5:00pm Monday-Friday, Rotating Saturdays 8am-2pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $30k-36k yearly est. 11h ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    McKinney, TX jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part time position working between 20-29 hours/week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $26k-31k yearly est. 11h ago
  • Specialist I, Scheduling, Patient Access-Central Scheduling-Full time days

    Regional Health Services of Howard County 4.7company rating

    Davenport, IA jobs

    Purpose: Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization's strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge. Note: "patients" refers to patients, clients, residents, participants, customers, members Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Functional Role: Specialist I Must possess a comprehensive knowledge of financial clearance and insurance verification processes with two (2) years of financial clearance experience in an acute care setting. Responsible for all pre-service account's financial clearance and collection prior to the date of service Obtains and verifies accurate insurance information, benefit validation, authorization, and preservice collections. Begins the overall patient experience and initiates the billing process for any services provided by the hospital. Work hours: Monday-Friday 08:00-1730 Occasional Weekends (either Saturday or Sunday) Minimum Qualifications: * High School Diploma or equivalent. * Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access. * National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $28k-32k yearly est. 22d ago
  • Pt. Scheduling Specialist

    Johnson Health Center 4.1company rating

    Madison Heights, VA jobs

    Job Details Madison Heights, VA Full TimeDescription The Patient Scheduling Specialist works as a part of the Patient Care Team and assists with the overall scheduling experience. The Patient Scheduling Specialist is primarily responsible for providing excellent customer service to all patient contacts via phone and electronic communication and ensuring timely patient access to appropriate levels of care. Essential Duties and Responsibilities: Communicate with patients in a courteous and professional manner via telephone and other forms of electronic communication, such as text and live chat features, and ensures that all interactions work towards a goal of patient satisfaction. Promotes a positive approach in all interactions and assures that patients and external providers have an excellent experience on every exchange. Direct calls and create detailed and complete telephone encounters on behalf of patients, outside providers, and pharmacies. Ability to interpret patient and external provider wants and needs to ensure proper and timely routing of telephone messages and phone calls. Ability to stay calm and follow outlined procedures in moments of patient crisis. Navigates through the patient chart and documents to find requested information for patients and external providers. Schedules appointments in JHC's EHR. Must be knowledgeable of all scheduling components of each JHC department. Promotes the Team-Based Care Model by participating in monthly team meetings and all other as-needed team meetings as scheduled by the supervisor. Works in harmony with all staff members at Johnson Health Center and promotes a positive approach to every engagement. Reminds patients in a pleasant manner of the date, time, and location of the appointment and the provider that the patient is scheduled to see. Reschedules and cancels patient appointments as necessary. Communicates with the patient in a positive and encouraging manner when rescheduling is necessary. Demonstrates exceptional listening skills via telephone; able to interpret subtle indications such as tone of voice, hesitations, or incomplete responses. Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are timely and accurate responses. Must be able to meet outlined productivity goals each week while working in a fast-paced environment that requires the ability to multi-task. Must be proficient at using dual monitors and multi-line phones while navigating at least three software programs simultaneously; proficient at typing quickly and accurately. Successfully complete assigned call center school training and other company assigned trainings. Performs other duties as assigned. Other Functions: Staff members will abide by the Code of conduct as documented in the Corporate Compliance Manual. Must demonstrate a personal and professional commitment to Johnson Health Center and its mission. Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve. Management may modify, add or remove any job functions as necessary, or as changing organizational needs require. Physical attendance is an essential element of the job and necessary to perform the essential functions of the Patient Scheduling Specialist position. JHC Core Values: Staff members must actively demonstrate dedication and commitment to the core values of JHC. Respect - We value and respect each patient, their family, ourselves, and each other. Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice. Integrity - We are committed to doing the right thing every time. Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions. Excellence - We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies. At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement. Innovation - We value creativity, flexibility, and continuous improvement efforts. We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures. Teamwork - We understand that teamwork is the essence of our ability to succeed. We work across functional boundaries for the good of the organization. Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience. Physical Demand and Working Environment: Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up to 25 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion with certain activities. 8 hours of constant computer usage. OSHA low-risk position. Qualifications High School diploma or equivalent. Some medical experience preferred. Working knowledge of MS Office products and ability to learn other computer related applications such as electronic medical records. 3. Excellent oral and written communication skills. Working knowledge of office equipment, i.e., scanners, printers, copy machines, telephone system, fax machine. Must be able to excel in a team-oriented setting and promote the core values of Johnson Health Center. Ability to communicate in a positive, cheerful manner with all patients, staff, and vendors.
    $32k-41k yearly est. 13d ago
  • Patient Scheduling Specialist

    Johnson Health 4.1company rating

    Madison Heights, VA jobs

    The Patient Scheduling Specialist works as a part of the Patient Care Team and assists with the overall scheduling experience. The Patient Scheduling Specialist is primarily responsible for providing excellent customer service to all patient contacts via phone and electronic communication and ensuring timely patient access to appropriate levels of care. Essential Duties and Responsibilities: Communicate with patients in a courteous and professional manner via telephone and other forms of electronic communication, such as text and live chat features, and ensures that all interactions work towards a goal of patient satisfaction. Promotes a positive approach in all interactions and assures that patients and external providers have an excellent experience on every exchange. Direct calls and create detailed and complete telephone encounters on behalf of patients, outside providers, and pharmacies. Ability to interpret patient and external provider wants and needs to ensure proper and timely routing of telephone messages and phone calls. Ability to stay calm and follow outlined procedures in moments of patient crisis. Navigates through the patient chart and documents to find requested information for patients and external providers. Schedules appointments in JHC's EHR. Must be knowledgeable of all scheduling components of each JHC department. Promotes the Team-Based Care Model by participating in monthly team meetings and all other as-needed team meetings as scheduled by the supervisor. Works in harmony with all staff members at Johnson Health Center and promotes a positive approach to every engagement. Reminds patients in a pleasant manner of the date, time, and location of the appointment and the provider that the patient is scheduled to see. Reschedules and cancels patient appointments as necessary. Communicates with the patient in a positive and encouraging manner when rescheduling is necessary. Demonstrates exceptional listening skills via telephone; able to interpret subtle indications such as tone of voice, hesitations, or incomplete responses. Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are timely and accurate responses. Must be able to meet outlined productivity goals each week while working in a fast-paced environment that requires the ability to multi-task. Must be proficient at using dual monitors and multi-line phones while navigating at least three software programs simultaneously; proficient at typing quickly and accurately. Successfully complete assigned call center school training and other company assigned trainings. Performs other duties as assigned. Other Functions: Staff members will abide by the Code of conduct as documented in the Corporate Compliance Manual. Must demonstrate a personal and professional commitment to Johnson Health Center and its mission. Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve. Management may modify, add or remove any job functions as necessary, or as changing organizational needs require. Physical attendance is an essential element of the job and necessary to perform the essential functions of the Patient Scheduling Specialist position. JHC Core Values: Staff members must actively demonstrate dedication and commitment to the core values of JHC. Respect - We value and respect each patient, their family, ourselves, and each other. Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice. Integrity - We are committed to doing the right thing every time. Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions. Excellence - We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies. At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement. Innovation - We value creativity, flexibility, and continuous improvement efforts. We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures. Teamwork - We understand that teamwork is the essence of our ability to succeed. We work across functional boundaries for the good of the organization. Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience. Qualifications: High School diploma or equivalent. Some medical experience preferred. Working knowledge of MS Office products and ability to learn other computer related applications such as electronic medical records. Excellent oral and written communication skills. Working knowledge of office equipment, i.e., scanners, printers, copy machines, telephone system, fax machine. Must be able to excel in a team-oriented setting and promote the core values of Johnson Health Center. Ability to communicate in a positive, cheerful manner with all patients, staff, and vendors. Physical Demand and Working Environment: Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up to 25 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion with certain activities. 8 hours of constant computer usage. OSHA low-risk position.
    $32k-41k yearly est. 60d+ ago

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