Technical Expert jobs at Freeport-McMoRan

IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: · Physical Installation and management of network, security, and phone systems · Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices · Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. · Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. · Perform ERP system data and user maintenance · Responsible for procuring equipment and software as needed and within budget · Produce reports as needed for management from multiple data sources. Competencies: · Proficient with Microsoft Office Suite with a strong emphasis in MS Excel · Excellent interpersonal and customer service skills · Firm understanding of existing network programs and capabilities · Strong analytical and problem-solving skills · Excellent troubleshooting ability · Experienced working in a Windows Operating system environment · Basic Programming and Web Design knowledge Requirements · Associate degree in Computer Science or equivalent experience · At least (2) years of experience in network maintenance or user technical support preferred · A+, Network+, and similar certifications preferred · Perform upgrade and maintenance tasks during designated maintenance windows · Must be able to lift up to 50 lbs. · Must be able to communicate effectively with coworkers, managers and vendors. · Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. · Must represent the company in a positive and professional manner. · Must be able to work with minimum supervision.

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB RADAR is looking for a highly motivated and technically skilled Deployment Support Associate to join our Customer Support and Operations team. In this role, you'll provide remote technical support during live deployments of RADAR systems to our retail customers and vendor partners. You'll troubleshoot hardware, software, and connectivity issues while ensuring a seamless installation experience. This position is primarily overnight and requires strong problem-solving skills, attention to detail, and the ability to work independently. You'll be on the front lines of our deployment success, helping resolve incidents in real time and improving operational processes as we scale. ABOUT YOU Required: You have 2+ years of professional Helpdesk or Technical Support experience, ideally in a customer-facing or field operations environment. You have strong troubleshooting skills across hardware and software platforms. Have have experience using ticketing systems and support tools (e.g., Zendesk, ServiceNow). You are comfortable working independently on overnight shifts (typically 8 PM to 5 AM PST). You are a clear communicator, capable of translating technical issues for non-technical audiences. You thrive in fast-paced environments with shifting priorities. You have exposure to retail environments or RFID systems is a plus. Preferred: You have familiarity with command-line tools (Terminal, SSH, Telnet) and Linux-based systems. You have the flexibility to work weekends, holidays, or outside standard hours when needed. You have the willingness to join periodic training or cross-functional meetings during off-shift times. At RADAR, your pay is one part of your total compensation package. This role is a non-exempt position at $30-$40 an hour with eligibility for overtime Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. In your first 30 days, you will: Learn RADAR's mission, technology stack, and core values. Complete onboarding and security compliance training. Get familiar with RADAR's deployment process and common support issues. Review technical documentation, Runbooks, and Zendesk workflows. Gain hands-on exposure to tools like Zendesk, internal dashboards, and remote troubleshooting methods. Understand how to represent vendor and customer needs through ticket management best practices. In your first 60 days, you will: Begin independently handling technical support tickets for deployment-related issues. Communicate directly with vendor technicians to walk through issue resolution. Manage escalations from the Deployment Operations team. Liaise with your manager to generate performance reports for internal stakeholders. Adhere to SLAs by prioritizing urgent support requests. Solve complex problems using Runbooks or referencing historical tickets. In your first 90 days, you will: Confidently resolve complex technical issues based on accumulated knowledge. Contribute to improving internal documentation by drafting new Runbooks. Escalate unresolved cases efficiently to L2/L3 support teams. Demonstrate working knowledge of our monitoring tools and appliance logs. Identify gaps in support workflows and suggest process improvements. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue-everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: * Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays * Medical, dental, and vision insurance * Life and AD&D Insurance * Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% * Tuition Reimbursement * Employee Assistance Program (EAP) * CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. * Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Technology Support Manager is responsible for overseeing the field service operations of the Technology Products department, with a focus on supporting the sales and customer service of Trimble and Caterpillar technology solutions. This role embodies the company's commitment to collaboration and excellence, working as "One Professional Team." Primary duties include assuring that customer installations / repairs are performed with high customer satisfaction, technicians are fully utilized, and service revenue is maximized. Pay Range: $77,496.28 - $106,200.65 Annually Pay range is dependent upon education & experience. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Ensures that technicians are effectively scheduled * Manages service WIP to ensure work orders are closed in a timely manner with full revenue recognition * Manages the vehicles associated with the department field service technicians * Assure that warranty work orders are coded properly to maximize warranty recovery from OEMs * Regularly communicate with customers regarding the status of their installation or repair * Full responsibility for department financial statement and budgeting * Assists service managers in making customer, dealer, and manufacturer policy-settlement decisions * Create and coordinate training opportunities with vendors, WTI and WECO departments * Organizes and supports all departments (Parts, Service, Sales and Rental) with their technology product needs * Facilitates internal and external customer acceptance of these products by being a reliable source of information and support * Define and strive to achieve service and training sales goals * Supervision and direction of Technology Service Coordinator to ensure best in class field support * Be a technical resource to Sales Specialists and assist them with creating accurate and complete customer quotes * Other duties as assigned by manager Supervisory Responsibilities: * Supervise the work of direct reports * Approve and submit labor hours weekly * Interview and hire for approved positions * Provide ongoing performance feedback and conduct employee performance reviews Required Education and Experience: * High School Diploma or GED * Bachelor's Degree in Business or Engineering or an equivalent combination of education and experience * 2+ years with CAT or Trimble and/or surveying companies * 1+ years administrative/clerical experience * 3+ years customer service experience * 1+ years sales experience Physical Demands & Competencies: * Standing, walking, talking, sitting, use of hands & hearing * Squatting/Kneeling * Ability to ascend/descend ladders, stairs, etc. * Medium work that includes lifting and/or moving objects up to 32 pounds or more * Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills * Safety & Product Knowledge * Ability to work independently and with minimal supervision * Ability to work well under pressure * Knowledge of Wagner Equipment Co.'s various departments' operating practices preferred * Basic knowledge of Microsoft Word, Excel, and PowerPoint * Basic knowledge of ET/SIS/SIS Web/STW Work Environment: * Noise: Quiet * Indoors Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.We are currently seeking applications to fill the following job opening: Company: Asahi Kasei America, Inc. Job Description: We are seeking an IT Support Analyst to manage the installation, modification, and repair of hardware and software systems. This role also involves providing technical assistance and training to ensure efficient computer operation, enabling end users to perform their business tasks effectively. This position covers Level 1 and Level 2 support and requires strong customer service skills as you will interact with users at all levels of the organization. You will be responsible for receiving, prioritizing, documenting, and actively resolving incidents and requests reported by users, internal IT colleagues, or system alerts, in addition to local project work. Our International IT team, part of Asahi Kasei America, supports over 100 companies owned by Asahi Kasei. If you enjoy face-to-face interaction with internal users and thrive in an environment dedicated to providing global IT solutions, we encourage you to apply! Primary Location: Erickson Companies, Chandler, AZ Additional Locations: You may also support other locations with a small number of users without dedicated IT support. Details will be discussed with your manager, and assignments may vary based on business needs. Work Schedule: Hybrid work is available after 3 months of on-site training, with a requirement to be on-site at least 2 days per week. You may be required to visit additional days based on the needs of the business. Benefits Competitive compensation with bonuses Great health benefits Paid time off Paid company holidays Strong company match to 401(k) contributions Tuition reimbursement program Paid parental leave RESPONSIBILITIES AND DUTIES ServiceDesk Prioritize and manage incoming incidents, requests, problems, and tasks, providing realistic timelines to requestors Analyze, monitor, and resolve incidents, requests, problems, and tasks Escalate issues to appropriate global groups or external vendors/customers as needed Document all steps and resolutions in the ServiceNow ticketing system Follow up with requestors to confirm resolution Adhere to all standard operating procedures and policies Create and update documentation for IT procedures, incidents, and requests Maintain ongoing communication and follow-up with end users and IT team members on managed tickets Perform root cause analysis to prevent future issues Install system images on laptops and desktops Ensure thorough documentation of assets and tickets Coordinate and manage IT projects as assigned by your manager Global work Collaborate globally to establish standards and complete projects Business liaison Identify and implement improvements in IT-related areas to enhance business efficiency Prepare site notices, user guides, and training materials following communication standards Budget Work with IT and company finance to maintain budgets and purchasing processes Remote Support Provide support to remote locations as assigned Travel Occasional overnight travel up to 5-10% Travel for project work on a volunteer basis Participate in in-person IT support meetings with the North American team (up to 2 times per year for 2-4 days) QUALIFICATIONS / REQUIREMENTS Technical competencies Office 365 administration Customer Service Non-technical competencies Ability to work under stress & urgency Self-organized mindset Good communication & empathy towards users Team spirit and good multicultural interpersonal skills Self-reliance, adaptability, and availability Education /Experience: Associate's degree or 2+ years of relevant work experience, or an equivalent combination of education and experience Experience with ServiceNow or other ticketing systems is a plus Active Directory experience is a plus Office 365 administration experience is required PC imaging experience is a plus Experience with Intune or mobile device management is a plus Experience supporting users remotely with mobile devices, PCs, and printers is a plus Location Information: You will primarily support your main location (Erickson Framing in Chandler 80%+ of the time) and occasionally visit other companies in the Phoenix area that may lack dedicated IT support. You will also cover additional locations during the IT support person's PTO. Flexibility to assist where needed as part of a global IT team is essential. Here are the local companies you will likely visit on an as-needed basis: Austin Companies - Glendale, AZ Brewer Companies - Phoenix, AZ Door Sales & Installation - Tempe, AZ Erickson Framing - Chandler, AZ - Primary location Focus Companies - Las Vegas, NV Synergos - Scottsdale, AZ #LI-MG1 #hybrid As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.

The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major was founded to address a critical shortfall in the U.S. industrial base and bring a new model to aerospace and defense systems: we design and manufacture the world's leading propulsion systems for space, hypersonic applications, and missile systems. Our products and technologies require an extraordinary team - a team that will mold tomorrow's technologies while deploying today's best. We are an intrinsically motivated team that has a passion for solving problems and empowering each other every day to develop our skills, knowing that there is always room for growth. As a critical member of our Digital Operations team, you will be expected to own and accomplish more than most think possible with less than many claim necessary. Our business model depends on best-in-class technologies, which means we require a best-in-class team. You will need to be driven, detail-oriented, and focused to continually improve our ability to make the best engines. We reward good ideas and execution of those ideas regardless of prior experience; and most of all hold high standards of teamwork, creativity, and collaboration. The IT Support Specialist is responsible for supporting the Information Services team in various capacities. We are looking for someone who is motivated to help others and take initiative to improve our IT infrastructure as needed. Ideally you will have a can-do attitude and be able to work in an environment that is constantly evolving. Whether it is in the form of traditional desktop support or a major software deployment, our mission is to provide outstanding customer service and support so our teams can focus on doing what they do best, building the best engines in aerospace. This role will report to the IT Manager. Responsibilities: Provide world class desktop support to all Ursa employees Triage and manage helpdesk tickets via our IT Support portal (Jira Service Management) Troubleshoot and diagnose problems, escalating them as necessary to tier II support Manage and deploy software via Microsoft Intune and the Microsoft Company Portal App Setup and deploy new hire / replacement equipment Manage and track IT assets Manage user accounts using Microsoft Office 365 Manage user permissions in Microsoft Azure and Microsoft SharePoint Online Work on IT projects to help improve internal infrastructure as requested Maintain support documentation and publish knowledgebase articles Work with IT management to develop strategies to improve helpdesk efficiency and customer satisfaction Minimum Qualifications: 3+ years' experience in helpdesk / desktop support Ability to work onsite in both Berthoud, CO and Broomfield, CO Comfortable working in fast-paced, startup environment Demonstrated success as project or team lead Experience communicating effectively in writing and orally Ability to break down complex problems into simple explanations Ability to work with various teams from multiple disciplines on time sensitive issues with the ability to prioritize items as necessary Eagerness to learn and willingness to take on problems without hesitation Preferred Qualifications: Familiarity with datacenter environments and basic network skills is a plus Familiarity working in a Microsoft Office 365 and Microsoft Azure Government cloud-based environment preferred Colorado law requires us to tell you the base compensation range of this role, which is $67,000 - $84,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you, and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-time Exempt Click here for more information about our awesome benefits. Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - Traditional 401(k) and a Roth 401(k) Equity Grants in the Company How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role. US CITIZENSHIP, PERMANENT RESIDENCY, REFUGEE OR ASYLUM STATUS IS REQUIRED. Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.

Ursa Major was founded to address a critical shortfall in the U.S. industrial base and bring a new model to aerospace and defense systems: we design and manufacture the world's leading propulsion systems for space, hypersonic applications, and missile systems. Our products and technologies require an extraordinary team - a team that will mold tomorrow's technologies while deploying today's best. We are an intrinsically motivated team that has a passion for solving problems and empowering each other every day to develop our skills, knowing that there is always room for growth. As a critical member of our Digital Operations team, you will be expected to own and accomplish more than most think possible with less than many claim necessary. Our business model depends on best-in-class technologies, which means we require a best-in-class team. You will need to be driven, detail-oriented, and focused to continually improve our ability to make the best engines. We reward good ideas and execution of those ideas regardless of prior experience; and most of all hold high standards of teamwork, creativity, and collaboration. The IT Support Specialist is responsible for supporting the Information Services team in various capacities. We are looking for someone who is motivated to help others and take initiative to improve our IT infrastructure as needed. Ideally you will have a can-do attitude and be able to work in an environment that is constantly evolving. Whether it is in the form of traditional desktop support or a major software deployment, our mission is to provide outstanding customer service and support so our teams can focus on doing what they do best, building the best engines in aerospace. This role will report to the IT Manager. Responsibilities: * Provide world class desktop support to all Ursa employees * Triage and manage helpdesk tickets via our IT Support portal (Jira Service Management) * Troubleshoot and diagnose problems, escalating them as necessary to tier II support * Manage and deploy software via Microsoft Intune and the Microsoft Company Portal App * Setup and deploy new hire / replacement equipment * Manage and track IT assets * Manage user accounts using Microsoft Office 365 * Manage user permissions in Microsoft Azure and Microsoft SharePoint Online * Work on IT projects to help improve internal infrastructure as requested * Maintain support documentation and publish knowledgebase articles * Work with IT management to develop strategies to improve helpdesk efficiency and customer satisfaction Minimum Qualifications: * 3+ years' experience in helpdesk / desktop support * Ability to work onsite in both Berthoud, CO and Broomfield, CO * Comfortable working in fast-paced, startup environment * Demonstrated success as project or team lead * Experience communicating effectively in writing and orally * Ability to break down complex problems into simple explanations * Ability to work with various teams from multiple disciplines on time sensitive issues with the ability to prioritize items as necessary * Eagerness to learn and willingness to take on problems without hesitation Preferred Qualifications: * Familiarity with datacenter environments and basic network skills is a plus * Familiarity working in a Microsoft Office 365 and Microsoft Azure Government cloud-based environment preferred Colorado law requires us to tell you the base compensation range of this role, which is $67,000 - $84,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you, and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-time Exempt Click here for more information about our awesome benefits.

Help Desk Technician Murphy Company, the Best Choice in Mechanical construction since 1907, is hiring an IT Help Desk Technician for our Thornton, CO office. Job Information Job Title Help Desk Technician Reports To IT Operations Manager Location Thornton, CO Number of Direct Reports 0 About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking For Someone Like You As a Help Desk Technician, you will be a vital member of Murphy's IT team. You will be responsible for providing fast and useful technical assistance in operating computers and phone systems. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and work toward a solution. Your Day-to-Day at Murphy Company Supporting, monitoring, testing, and troubleshooting hardware, software, and IT issues Ensuring all information systems are operated, maintained, and disposed of per compliance directives Ensure all users have the appropriate security clearance, and authorization, and need to know, and are aware of their security responsibilities Support the management and technical team by being an organizational bridge of communication and specifications Bring Your A-Game! Our ideal candidate should possess the following traits: Proficient in tools of communication (Word, Excel, PowerPoint, Outlook, etc.) Ability to support, monitor, test, and troubleshoot hardware and software Proficient in Windows operating systems Proficient with IOS devices Strong problem-solving and analytical skills Ability to quickly learn new technologies and concepts Excellent communication skills that include listening, verbal, and written skills What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Sofidel America of Phoenix currently seeking an IT Support Specialist. We are searching for a candidate that is local to the area and is looking for a long term role in a stable environment with opportunity for growth. Your expertise will make you an important part of our team! A successful IT Support Specialist will be results driven and able to continuously improve the level of support given to both our corporate office and our plants. They will ensure superior customer service and continuously exceed expectations by ensuring that accurate resolutions are made to tickets in a timely manner. Position Responsibilities: * Provide tier 1-2 support for all user requests, Assists Systems or Network Admin for some tier 3 requests. * Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. * Assist Systems Admin in Windows Azure cloud Endpoint protection and some server administration. * Assist Network Admin in Cisco and HP network administration. * Maintain documentation of project progress; work with other contributors on project teams. * Resolve problems or escalate to management as appropriate. * Receive and approves work orders for the installation and setup of hardware and software components to establish and maintain computer operations. * Replace components, interact with vendors, and place orders for approved supplies. * Maintain helpdesk requests and keeps customers updated on requests until completed. * Responsible for all local hardware inventory, replacement and maintenance. * Manufacturing Automation systems support. Assists Automation technicians troubleshooting PLC, switch and VPN network devices to insure proper operation and connectivity. * Respond to the emergency line when scheduled. * Perform post-resolution follow-ups to help requests. * Help maintain and support the corporate network. * Develop help sheets and knowledge base articles for end users. * Perform related duties consistent with the scope and intent of the position. Position Requirements: * A Bachelor's Degree in Information Technology or related field is preferred; and/or one (1) to three (3) years of experience in an IT support role is required. * Knowledge of basic computer hardware with the ability to use MIBs' spreadsheets. * Experience with desktop operating systems including Windows XP and newer, Mac OSX * Application support experience is preferred. * Knowledge of Wireless Network, Palo Alto, VMware, Cisco Voice/Network troubleshooting. * Knowledge of Microsoft Active Directory including policies. * Demonstrated ability to provide instructional training to staff with all levels of ability. * Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. What's in it for you? * Competitive salary and benefits package, including health, dental, and vision insurance. * 401(k) retirement plan with company match. * Opportunities for professional development and career advancement within Sofidel America. * A collaborative and supportive work environment committed to sustainability and innovation. Equal Opportunity Employer: Sofidel America is an equal opportunity employer. Sofidel America is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.

The Web Support Technician fields all web support calls, documents all issues, and reviews all websites for accuracy and functionality. This involves researching, analyzing, resolving, and responding to intermediate-to-complex problems via telephone, e-mail, and callbacks. This position has frequent contact with end-users and Managers from all internal Departments; also may have contact with third-party software, network and hardware vendors, resellers, or distributors. Essential Duties and Responsibilities: Initial point of contact for all web and CRM related support phone calls into IT department. Log workorder's and ensure timely follow-up of projects before and after completion. Actively review all Phil Long websites for functionality and accuracy. o Ensure Inventory Specials are posted and accurate. o Monitor inventory pictures and pricing accuracy. o Ensure all links are functional and routed properly. o Ensure all advertising is compliant and current. o Test lead forms and phone numbers including 3rd Party sources o Ensure sites render and function properly on all web enabled devices (e.g. iPhone, Android, Tablets, PC, Mac) Work with 3rd party hosting and application providers to install, remove, and troubleshoot web related products. Proactively test all lead providers, including phone, for all Phil Long and partner sites (e.g. Autotrader.com, Cars.com). Ensure leads are received and processed within the CRM, and manage auto-response emails and templates. Additional Responsibilities: Provide administrative support to CTO, IT Director, and staff. Proactively research most effective and professional web methods and designs with regard to dealership and affiliate sites. Assist IT Support Desk. respond to common inquiries or complaints from customers, management and partners. Qualifications Qualifications include: 2-year degree in computer related field preferred. Needs 2 years customer support experience in IT help desk environment. Understanding of Automobile Dealership operations and procedures a plus Strong listening skills with ability to empathize, focusing on customer service; exceptional oral and written communication skills with all levels of customer, peers and managers via documentation, telephone and email. Ability to respond to common inquiries or complaints from customers, management and partners. Additional Information All your information will be kept confidential according to EEO guidelines.

Share this Job Why You Should Apply For This Job: **Freeport-McMoRan** is a leading international mining company with headquarters in Phoenix, Arizona. We operate large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold, and molybdenum. The company has a dynamic portfolio of operating, expansion and growth projects in the copper industry. Freeport-McMoRan is one of the world's largest publicly traded copper producers, the world's largest producer of molybdenum and a significant gold producer. We have a long and successful history of conducting our business in a safe, highly efficient and socially-responsible manner. We have the assets, the talent, the drive and the financial strength to provide attractive and rewarding careers of our employees. We encourage you to take the time to explore the opportunity to advance your career at Freeport-McMoRan. **What You Will Do** **_This position will be based in one of the following locations: Safford or Bagdad with expected travel to support other FMI locations. Travel frequency dependent on business needs_** + Acts as technical expert in general areas of past and present operations and maintenance. Provides technical expertise to support maintenance and commissioning/decommissioning. Will have broad and deep background, knowledge and understanding of industrial processes and associated equipment. + Serves as a project lead and collaborates with maintenance/operations teams to achieve equipment reliability and run time. This work includes, but is not limited to, asset preservation, commissioning, and rebuilds. Team members may be internal or external (vendors or contractors). + Reviews maintenance documentation for plant and equipment, to help identify potential and existing problems and facilitate maintenance best practices. Having identified a problem, determines the root cause and takes action to resolve and/or prevent production/maintenance issues. + Collaborates with Planners, Operations, and others involved in the planning of critical maintenance activities. + Champion safety and environmental processes to support and improve maintenance working practices. Mentor personnel on best practices (process, tooling, specifications, etc.) + Collaborate to develop and utilize standard maintenance templates to achieve equipment reliability. + Perform other duties as requested. **What You Bring To Freeport** + High school diploma or GED and seven (7) years journeyman level mechanical maintenance repair/rebuild experience with industrial equipment (pumps, motors, gearboxes, pulleys, etc.) including project management experience. + Journeyman level ability to read, understand and apply information from technical manuals and other reference materials, including blueprints. + Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. + Ability to work around industrial equipment safely, including all relevant adverse conditions, with all applicable PPE. + Ability to manage multiple tasks and troubleshoot problems. + Effective written, verbal, and communication skills to satisfy training, safety, and electronic message transmission policies of the company. + Alignment training certification. + Completed a Mechanical Maintenance Apprenticeship or equivalent. **Critera/Conditions** + Ability to work any shift, including weekends and holidays (shifts may be rotating in a 24/7/365 operation). + Frequent Travel (NA, SA, PTFI, etc.) + Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hart hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required. + Freeport-McMoRan promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws At Freeport, we are committed to providing an employment package that recognizes excellence, rewards value and impact, and encourages safe production. Benefits and compensation are foundational elements of this package, along with career development opportunities, job progression and a culture supported by our core values, among others. Learn more at:FCX Jobs - Working Here (********************************************************* **Benefits:** We provide an industry-leading benefits package with some of the lowest cost to employees - offering health, wellness, life insurance, paid time off, retirement savings and more. These benefits are available to you and your dependents starting day one. Our comprehensive benefits program is important to how we support the health and wellness of employees and their families. For further benefits information please click here: **Benefits Details (************************************************************************************************************ **Compensation:** The estimated annual pay range for this role is currently **$73,500-$101,000** **.** This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. To view an example of a Total Rewards Estimate for this role click here: Total Rewards Estimate **Safety / Work Conditions:** Candidates will be required to participate in a post-offer, pre-employment medical examination for the following positions which may have essential job duties that can impact both their own safety and the safety of others: + Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or + Positions which are held by employees who operate equipment, machinery or motor vehicles in furtherance of performing the essential functions of their job duties, including operating motor vehicles while on Company business or travel (for this purpose "motor vehicles" includes Company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of Company business or while on Company travel). _Please be advised that Freeport-McMoRan_ w _ill never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to_ _************_ _._ **Equal Opportunity Employer**

Technical support engineer (TSE) provides technical support and expertise to customers, dealers and internal colleagues and ensures that service tickets are actioned in a timely manner and are in line with the customer promises. The Technical Support Engineer shall continuously improve his/her technical & product knowledge to be able to identify, analyze and provide technical knowledge to internal and external customers. The Technical Support Engineer shall promote technical training material, procedures, best practices, technical manuals etc. and ensure its contents are validated and available. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Provide technical remote support to customers and dealers. Ensuring that the escalation process is followed and analysed as well as provide remote technical assistance for each service request accordingly. Providing feedback to other internal departments as required regarding manuals, technical specifications relating to fit, function and quality. Escalate unresolved concerns to manager and/or Director of Customer Support Translate service tickets into technical documentation by creating troubleshooting aids and quick reference procedures and guides on common problems identified through remote support. Identify upsell and cross-sell opportunities and channel it to Customer Support Coordinators to create a quote. Participate as requested in new product development projects providing technical experience from the perspective of the customers and dealers. Expected to travel up to 30% to customers' locations or other locations to increase hands-on experience and knowledge level of our products or components used in our products. Validate and update data on Unit files based upon updates from the field and through remote support. Report on quality issues utilizing Corrective Action requests, Field Issues Reports and providing technical expertise during Root Cause Analyses of the issues. Other duties assigned due to the need of the business. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills and ability to work in a multi-discipline team environment. A naturally outgoing individual with a profound ability to interact with customers and teams alike. Ability to build lasting relationships with the customers and dealers. Understanding of customer satisfaction/experience and the ability to translate that into feedback to the organization and react accordingly. A customer and service minded self-starting individual, that is proactive, organized, and who can manage time effectively and is goal oriented. Ability to execute agreed tasks and deadlines against performance metrics. Ability to be related to all levels of knowledge and translate complexity in step-by-step instructions. Computer/ERP/Software literate able to use these tools to be successful. Must have advanced understanding of mechanical, hydraulic, pneumatic, and electrical systems and circuits. Expert ability to read and interpret schematics related to electronics, pneumatics, and hydraulics. Must desire to be the knowledge expert for technical support team in at least one of the following areas: Mechanical, Electrical, Software/Controls, Hydraulics. EDUCATION - EXPERIENCE - COMPUTER SKILLS College education in mechanical, electrical or software Technical college degree preferred or equivalent experience. 2-3 years of technical experience required preferable from design, production, or service roles. Experience of using an ERP, CRM, Software applications required to remotely diagnose problems. Proficient computer skills including Word, Excel, and PowerPoint. Knowledge of customer service processes and ideally worked in an OEM Service environment. Is preferred. Bilingual in Spanish is preferred but not required. CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value. Positive Mindset - We know our attitude affects our performance. Ingenuity - Better, Faster, Easier. Accountable - We accept responsibility for our actions. Do the Right Thing - Do the right thing every time. Engaged - Listening to understand...acting to accomplish. Safety - We will reinforce safe habits by our own actions. COMPETENCIES To perform this position successfully, individual should demonstrate the following work competencies: Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens, and receives clarification, responds to questions while under pressure. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Safety and Security - Observes safety and security procedures; Uses equipment properly. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee: Must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 30 pounds. Must be able to work up to 15 feet off the ground, to work inside of bins on units, to climb ladders on occasion. Specific vision abilities required by this job include close, distance, color, and peripheral vision. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually moderate. Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.

Introduction The Customer Support organization is responsible for the installation, qualification, repair, and maintenance of ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Role and Responsibilities As a member of the EUV Tech Support team, the Tech Support Engineer (TSE) is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to prevent unscheduled downtime. * Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first. * Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups. * Provide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude. * Support the Fab and Planning team in complex service action sequence creation and review. * Share knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency. * Perform data analysis and proactive monitoring to prevent unscheduled downs. * Develop and implement best-known-methods to drive optimized shift-to-shift performance. * Improve service mix and structural issue documentation including initiation, review, and improvement rollout. * Understand and drive continuous improvement towards ASML's performance and cost KPI targets. * Present data-driven summaries to the customer, including problem statement, root cause, and solution with timeline. * Provide timely feedback to customer questions in a clear, professional manner. * Perform administrative and coordination duties, including shift/team passdown, service orders, system health and monthly reports on an independent basis. Education and Experience * Bachelors degree in Engineering required, or equivalent combination of education, skills and experience will be accepted. * Masters in Engineering is highly preferred * 2+ years of ASML EUV lithography experience or semiconductor industry experience highly preferred * Demonstrated experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software * Mechanical aptitude and knowledge of mechatronics, optics, vacuum components, semiconductor processes, and relevant software. Skills Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. * Able to observe and respond to people and situations and interact with others encountered in the course of work. * Capable of learning and applying new information or skills. * Must be able to read and interpret data models, information, and documents. * Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism. * Ability to complete assignments with attention to detail and high degree of accuracy. * Proven ability to perform effectively in a demanding environment with changing workloads and deadlines. * Identifies bottlenecks and drives structural improvements. * Work independently or as part of a team and follow through on assignments with minimal supervision. * Demonstrate open, clear, concise and professional communication. * Ability to establish and maintain cooperative working relationships with manager, co-workers and customer. * Work according to a strict set of procedures within the provided timelines. Other Information * Position requires up to 10% travel, and the willingness to work extended hours including nights, weekends, and holidays. * Valid driver's license and passport required. * Ability to travel in US and internationally. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch * The employee is occasionally required to move around the campus. * The employee may occasionally lift and/or move up to 20 pounds. * Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

Introduction to the job ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world's leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. Role and responsibilities The holder of this position will be responsible for the Top and Bottom modules on the EUV/DUV Scanner, involving the movement and control of the position modules, handlers, transfer of wafers and reticles. This position will require specialized diagnostic and HW skillsets in order to narrow down machine issues, replace critical components, and qualify system within set timelines. As a member of the EUV/DUV Tech Support team, the Tech Support Engineer (TSE) is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation, assisting and performing actions in-fab as needed. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to prevent unscheduled downtime. Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first. Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups. Provide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude. Support the Fab and Planning team in complex service action sequence creation and review. Share knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency. Perform data analysis and proactive monitoring to prevent unscheduled downs. Develop and implement best-known-methods to drive optimized shift-to-shift performance. Improve service mix and structural issue documentation including initiation, review, and improvement rollout. Understand and drive continuous improvement towards ASML's performance and cost KPI targets. Present data-driven summaries to the customer, including problem statement, root cause, and solution with timeline. Provide timely feedback to customer questions in a clear, professional manner. Perform administrative and coordination duties, including shift/team pass down, service orders, system health and monthly reports on an independent basis. The holder of this position reports to the EUV/DUV Tech Support Group Lead and provides indirect and direct support to customers, and direct escalation and technical support to operations. Education and experience Bachelor's degree or equivalent experience. 3+ years, technical knowledge of EUV and/or DUV scanner preferred. Familiarity with dynamics tracing/analysis, hands-on experience with EUV and/or DUV stages and handler preferred. Skills Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you'll need the following skills: Can observe and respond to people and situations and interact with others encountered in the course of work. Can learn and apply new information or skills. Must be able to read and interpret data, information, and documents. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism. Ability to complete assignments with attention to detail and high degree of accuracy. Proven ability to perform effectively in a demanding environment with changing workloads and deadlines. Result driven-demonstrate ownership and accountability. Identifies bottlenecks and drives improvements. Work independently or as part of a team and follow through on assignments with minimal supervision. Demonstrate open, clear, concise and professional communication. Ability to establish and maintain cooperative working relationships with manager, co-workers and customer. Work according to a strict set of procedures within the provided timelines. Diversity & Inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Other Information Position could require up to 40% travel in the training period, and the willingness to work extended hours including nights, weekends, and holidays. Valid driver's license and passport required. Ability to travel in US and internationally. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Role within Office Responsibilities: Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20 pounds. May require travel dependent on business needs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

Introduction to the job As a member of the EUV Tech Support team as ASML, the Tech Support Engineer (TSE) is the technical leader for their competency within the local site, acting as the technical face of ASML when interfacing with the customer. The TSE is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation, assisting and performing actions in-fab as needed. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to prevent unscheduled downtime. The holder of this position will be responsible for the Source Vessel/Tin and Drive Laser CO2 modules. This position will require specialized diagnostic and hardware (HW) skillsets in order to narrow down machine issues, replace critical components, and qualify system within set timelines. In this role, you will work closely with other SRC/CO2 Drive Laser engineers for critical HW replacements and escalations, and cross-training. The holder of this position reports to the EUV Tech Support Group Lead and provides indirect and direct support to customers, and direct escalation and technical support to operations. Role and responsibilities Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups. Provide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude. Support the Fab and Planning team in complex service action sequence creation and review. Share knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency and develop and implement best-known-methods to drive optimized shift-to-shift performance. Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first. Understand and drive continuous improvement towards ASML's performance and cost KPI targets and present data-driven summaries to the customer, including problem statement, root cause, and solution with timeline. Improve service mix by engaging in DDF content creation and Service Mix improvement initiatives such as Coach Comment submission/review. Education and experience To help us tackle the technical challenges we face, you'll need experience working on high-tech products and with complex processes. As a Tech Support Engineer, you'll need: BS degree in a technical field; or an equal combination of work experience and education, knowledge specialties within plasma generation, laser technology, or optics preferred. 2+ years of technical work experience within semiconductor industry highly preferred. Skills Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you'll need the following skills: Must be able to read and interpret data, information, and documents. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism. Proven ability to perform effectively in a demanding environment with changing workloads and deadlines. Result driven-demonstrate ownership and accountability. Identifies bottlenecks and drives improvements. Demonstrate open, clear, concise and professional communication. Can observe and respond to people and situations and interact with others encountered in the course of work. Other Information This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Position schedule will be Compressed Work Week, with possibility for days, swings, or nights. Possibility for rotation between said shifts. Position could require up to 40% travel in the training period, and the willingness to work extended hours including nights, weekends, and holidays. Valid driver's license and passport required. Ability to travel in US and internationally. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Role within Office Responsibilities: Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20 pounds. May require travel dependent on business needs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EOE AA M/F/Veteran/Disability Need to know more about applying for a job at ASML? Read our frequently asked questions. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

Introduction to the job The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. As a member of the EUV Tech Support team as ASML, the Tech Support Engineer (TSE) is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation, assisting and performing actions in-fab as needed. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to prevent unscheduled downtime. Role and responsibilities Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups. Provide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude. Support the Fab and Planning team in complex service action sequence creation and review. Share knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency and develop and implement best-known-methods to drive optimized shift-to-shift performance. Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first. Understand and drive continuous improvement towards ASML's performance and cost KPI targets and present data-driven summaries to the customer, including problem statement, root cause, and solution with timeline. Education and Experience Bachelors degree in Engineering required with thorough experience, or comparable thinking and working level. 2+ years of ASML EUV lithography experience or semiconductor industry experience highly preferred Specialized knowledge in the area of pneumatics, hydraulics or electronics, and semiconductor processes, and relevant software. Demonstrated experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software Mechanical aptitude and knowledge of mechatronics, optics, vacuum components, semiconductor processes, and relevant software. Skills Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you'll need the following skills: Must be able to read and interpret data, information, and documents. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism. Proven ability to perform effectively in a demanding environment with changing workloads and deadlines. Result driven-demonstrate ownership and accountability. Identifies bottlenecks and drives improvements. Demonstrate open, clear, concise and professional communication. Can observe and respond to people and situations and interact with others encountered in the course of work. Other Information Position could require up to 25% travel in the training period, and the willingness to work extended hours including nights, weekends, and holidays. Valid driver's license and passport required. Ability to travel in US and internationally. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Role within Office Responsibilities: Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20 pounds. May require travel dependent on business needs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EOE AA M/F/Veteran/Disability Need to know more about applying for a job at ASML? Read our frequently asked questions. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

Introduction to the job ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world's leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. Role and responsibilities The holder of this position will be responsible for the EUV Vessel and/or CO2 Drive Laser. This position will require specialized diagnostic and HW skillsets in order to narrow down machine issues, replace critical components, and qualify system within set timelines. In this role, you will work closely with the Source Vessel engineers for critical HW replacements and escalations, and cross-training. As a member of the EUV Tech Support team, the Tech Support Engineer (TSE) is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation, assisting and performing actions in-fab as needed. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to prevent unscheduled downtime. * Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first. * Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups. * Provide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude. * Support the Fab and Planning team in complex service action sequence creation and review. * Share knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency. * Perform data analysis and proactive monitoring to prevent unscheduled downs. * Develop and implement best-known-methods to drive optimized shift-to-shift performance. * Improve service mix and structural issue documentation including initiation, review, and improvement rollout. * Understand and drive continuous improvement towards ASML's performance and cost KPI targets. * Present data-driven summaries to the customer, including problem statement, root cause, and solution with timeline. * Provide timely feedback to customer questions in a clear, professional manner. * Perform administrative and coordination duties, including shift/team pass down, service orders, system health and monthly reports on an independent basis. The holder of this position reports to the EUV Tech Support Group Lead and provides indirect and direct support to customers, and direct escalation and technical support to operations. Education and experience * Bachelor's degree or equivalent experience required. * 3+ years, technical knowledge of EUV and/or DUV preferred. * Experience with EUV Vessel and/or CO2 Drive Laser preferred. Skills Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you'll need the following skills: * Can observe and respond to people and situations and interact with others encountered in the course of work. * Can learn and apply new information or skills. * Must be able to read and interpret data, information, and documents. * Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism. * Ability to complete assignments with attention to detail and high degree of accuracy. * Proven ability to perform effectively in a demanding environment with changing workloads and deadlines. * Result driven-demonstrate ownership and accountability. * Identifies bottlenecks and drives improvements. * Work independently or as part of a team and follow through on assignments with minimal supervision. * Demonstrate open, clear, concise and professional communication. * Ability to establish and maintain cooperative working relationships with manager, co-workers and customer. * Work according to a strict set of procedures within the provided timelines. Other Information This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. * Position could require up to 40% travel in the training period, and the willingness to work extended hours including nights, weekends, and holidays. * Valid driver's license and passport required. * Ability to travel in US and internationally. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Role within Office Responsibilities: * Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. * Occasionally lift and/or move up to 20 pounds. * May require travel dependent on business needs. * Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EOE AA M/F/Veteran/Disability Need to know more about applying for a job at ASML? Read our frequently asked questions. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.