Technical Expert jobs at Freeport-McMoRan - 144 jobs

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you'll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career. Apply Today! Where You Will Work Located approximately 50 miles northeast of Safford, Arizona on U.S. Highway 191, Morenci operations (an open-pit copper mining complex) has been in continuous operation since 1939. The operation consists of two concentrators, crushed-ore leach pad and stacking system, a low-grade run-of-mine (ROM) leaching system; four SX plants; and three EW tank houses that produce copper cathode. Morenci is a unique company town where our employees and their families can reconnect with nature through hiking, fishing, camping, hunting and numerous parks. The company offers several amenities, including company housing OR employees who are required to work on-site are eligible for a $750 monthly housing allowance, provided they meet program guidelines, a newly constructed daycare and community center, library, health-care facilities, state-of-the-art fitness centers, a movie theater and a skate park. Our dedicated Parks and Recreation Division plans activities for people of all ages, making sure there's something for everyone to enjoy. Visit the Morenci town website to learn more. What You Will Do * Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes. * Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation. * Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals. * Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems. * Perform other duties as required. What You Bring To Freeport * Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair. * Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets. * Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems. * Basic understanding of networking concepts, protocols and technology including wireless networking equipment * Basic knowledge of voice systems (PBX/VoIP) * Skill in effective communication, both verbal and written * Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates. * Must be customer service-oriented and possess good organizational skills. * Ability to develop and maintain awareness of occupational hazards and safety precautions. * Skilled in following safety practices and recognizing hazards. Preferred Qualifications * High School diploma or GED * A+ Certification * Network+ Certification What We Offer You The estimated pay range for this role is currently $26.00 - $36.00/hour. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. Click here to view a sample of Total Rewards Estimate for this role. * Employees who are required to work on-site are eligible for a $750 monthly housing allowance, provided they meet program guidelines * Affordable medical, dental and vision benefits * Company-paid life and disability insurance * 401(k) plan with employer contribution/match * Paid time off, paid sick time, holiday pay, parental leave * Tuition assistance * Employee Assistance Program * Discounted insurance plans for pet, auto, home and vehicle * Internal progression opportunities * Learn more about our competitive and comprehensive benefits package! What We Require * Candidates may be required to pass a medical exam. * Candidates must pass all required training and/or testing. * Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation. * Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws. Equal Opportunity Employer Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to ************.

is for Mariotti USA, a division of MH Equipment Company. About MH Equipment: As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions. Amazing Culture, Thriving Company, Terrific Opportunity. For more information on who we are and what we do, please visit our website at ******************** Job Summary: This position is responsible for a full range of activities ensuring overall excellence in parts, service, and warranty support for dealers and end users. This position will work closely with the Business Development Manager and accounting to coordinate and administer the sales activities, inventories, payables, receivables, and other reporting requirements to accurately and effectively track and analyze our business, and will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction. Job Responsibilities: Provide dealers with service and parts support, application support, and corresponding order administration. Administer an effective product warranty program for dealers including authorization and reimbursement of warranty repairs and work with factory representatives to obtain authorization and reimbursement of warranty dollars to the distributor. Work with vendors to obtain product and/or service information such as price, availability and delivery schedule; and provide information to internal accounting departments to accurately and timely produce appropriate financial records, transactions, and analysis. Maintain accurate company records and transactional activity including all sold and installed unit master file. Capture and retain all PDI documentation. Maintain internal systems and files to reflect current pricing and other relevant information. Perform and coordinate all shipping and receiving, including container loading and unloading, packaging, manifesting, and import/export coordination and contracting. Maintain all inventory for sale readiness, including battery charging, tracking ROA, and inventory turns. Manage Mariotti factory container ordering to ensure appropriate product flow, inventory, and order fulfillment, while aligning battery and accessory ordering. Prepare new units for delivery to the dealer or end-user, including any required modification. Maintain standard operating procedures (manual and automated), including procedures for sales, parts, warranties, etc. Assist in research and development of existing and prospective product lines. Assist with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies. Assist in the development, implementation, and support of short-term and long-term business and operational plans, including establishing operational measurement and forecasting projections. Assist in the administration of divisional and dealer performance measurement systems, dealer agreements and ensuring dealer compliance. Assist in tracking and managing annual marketing plans, including market penetration, evaluation, and exposure while overseeing a Dealer co-op program, distributing dealer marketing materials, and generating customer presentation materials. Occasional travel to assist with dealer training, sales calls, relationship development, and dealer recruiting. Adhere to Company Policies and Work Rules. Perform other duties as assigned. Position Requirements: Primary core value of integrity. Technical background and knowledge of the material handling industry is a plus but not required. Excellent verbal and written communication and comfortable speaking to groups and individuals. Strong computer skills and fluency with Microsoft programs, particularly proficiency with Excel. Strong customer service skills. Valid driver's license with good driving record. Able to meet the physical requirements of the job. Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This position is exempt from paid overtime. Benefits: Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation. Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop. Generous PTO: Paid vacation, holidays, personal, sick days, charity time off. Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability. Company Support: Continuous training, safe working environment. Mariotti USA a division of MH Equipment is proud to be an Equal Opportunity Employer

Core Skill Focus: Candidates must be highly efficient and exceptionally detail-oriented. Desired Technical Experience: Experience in database administration, SQL querying, scripting languages such as python or java (this will be useful to make apps script functions so internal tooling / reporting can be improved upon), and high-volume, repetitive data entry. (cannot stress how repetitive this role is, need to be fast and accurate every time!) Fiber / Data Center Knowledge: This is a more of a secondary preference. Everything related to fiber infrastructure can be taught on the job, so candidates with literally zero fiber background should not be filtered out if they meet the core data/efficiency requirements.

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities * Network Configuration and Maintenance: * Ensure network security, performance, and scalability. * Monitor network traffic, troubleshoot connectivity issues, and implement solutions. * Collaborate with global stakeholders to enforce network security policies and practices. * IT Project Management: * Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. * Define project scope, objectives, and schedules. * Support and Administration: * Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. * Advocate for the importance of information systems security and support the implementation of critical processes and security practices. * Onsite Support & Customer Partnership * Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. * Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. * Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities * Bachelor's degree in Information Technology, Computer Science, or a related field * 2-5 years of experience in network administration and IT project management * Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company * Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment * Strong attention to detail, process development and project/organizational management * Highly organized in working, thinking and prioritizing * Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: * Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. * 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. * Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! * Ancillary Insurances: Including vision, accident, and critical illness insurance. * Generous Paid Time Off: Achieve the optimal work-life balance. * Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! * Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Your Mission BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience. Responsibilities Network Configuration and Maintenance: Ensure network security, performance, and scalability. Monitor network traffic, troubleshoot connectivity issues, and implement solutions. Collaborate with global stakeholders to enforce network security policies and practices. IT Project Management: Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization. Define project scope, objectives, and schedules. Support and Administration: Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience. Advocate for the importance of information systems security and support the implementation of critical processes and security practices. Onsite Support & Customer Partnership Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams. Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans. Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise. Annual compensation range: $85,000.00 - $95,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Requirements, Skills & Abilities Bachelor's degree in Information Technology, Computer Science, or a related field 2-5 years of experience in network administration and IT project management Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment Strong attention to detail, process development and project/organizational management Highly organized in working, thinking and prioritizing Ability to travel domestically and internationally, as required, up to 50% of the time Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries. About Us Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We're a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications. Your Impact We are looking for a IT Support Specialist who will contribute to the success of the IT Team, applying their expertise in IT Support to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement. The Role This role will be a part of a growing team that helps drive the success of the IT department by providing excellent customer service and technology experience. The IT Support Specialist will ensure PMS's systems are efficient, secure and up to date, providing IT support and expertise to keep everything running smoothly across our global operations. The ideal candidate will possess a strong sense of curiosity and willingness to learn and grow with a blend of technical expertise, problem-solving skills, and customer focus. Job Responsibilities Provide first and second-level technical support for Particle Measuring Systems, software applications, and related hardware. Troubleshoot and resolve technical issues efficiently and effectively, escalating complex problems as needed. Install, configure, and maintain computer hardware and software systems. Provide remote and on-site technical support to customers as required. Document and track customer issues and resolutions. Maintain inventory of hardware and software assets. Participate in the development and improvement of IT support processes and procedures. Manage AD users and groups, permissions, and email systems. Support Microsoft 365/Azure environment with emphasis on Outlook, Microsoft Teams, OneDrive and SharePoint applications Continuously evaluate processes for improvements in efficiency, quality, and safety This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company. Required Qualifications Associate's degree in information technology or equivalent experience. Strong understanding of computer hardware and software systems. Knowledge and understanding of Microsoft 365 and Azure environment General Knowledge of Microsoft Exchange (On-Premise and Online) General Knowledge of Hypervisor technology (Hyper-V and VMware) Understanding of networking including DNS, DHCP, TCP/IP Understanding of Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc. Experience with cloud-based technology and applications. Strong documentation skills Experience with troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong and creative problem-solving and analytical skills. Ability to work in a fast-growing team. Excellent customer service. Work Environment & Physical Requirements This role primarily operates in an office environment. Must be able to sit, stand, and use a computer for extended periods of time Occasional lifting of up to 20 lbs. may be required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role Compensation & Benefits Competitive base hourly range: $28.95 - 38.46 per hour Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth. Comprehensive benefits package: Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match Vacation, holiday, and leave policies Tuition reimbursement, Employee recognition programs, Employee assistance programs Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: * Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays * Medical, dental, and vision insurance * Life and AD&D Insurance * Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% * Tuition Reimbursement * Employee Assistance Program (EAP) * CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. * Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Technology Support Manager is responsible for overseeing the field service operations of the Technology Products department, with a focus on supporting the sales and customer service of Trimble and Caterpillar technology solutions. This role embodies the company's commitment to collaboration and excellence, working as "One Professional Team." Primary duties include assuring that customer installations / repairs are performed with high customer satisfaction, technicians are fully utilized, and service revenue is maximized. Pay Range: $77,496.28 - $106,200.65 Annually Pay range is dependent upon education & experience. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Ensures that technicians are effectively scheduled * Manages service WIP to ensure work orders are closed in a timely manner with full revenue recognition * Manages the vehicles associated with the department field service technicians * Assure that warranty work orders are coded properly to maximize warranty recovery from OEMs * Regularly communicate with customers regarding the status of their installation or repair * Full responsibility for department financial statement and budgeting * Assists service managers in making customer, dealer, and manufacturer policy-settlement decisions * Create and coordinate training opportunities with vendors, WTI and WECO departments * Organizes and supports all departments (Parts, Service, Sales and Rental) with their technology product needs * Facilitates internal and external customer acceptance of these products by being a reliable source of information and support * Define and strive to achieve service and training sales goals * Supervision and direction of Technology Service Coordinator to ensure best in class field support * Be a technical resource to Sales Specialists and assist them with creating accurate and complete customer quotes * Other duties as assigned by manager Supervisory Responsibilities: * Supervise the work of direct reports * Approve and submit labor hours weekly * Interview and hire for approved positions * Provide ongoing performance feedback and conduct employee performance reviews Required Education and Experience: * High School Diploma or GED * Bachelor's Degree in Business or Engineering or an equivalent combination of education and experience * 2+ years with CAT or Trimble and/or surveying companies * 1+ years administrative/clerical experience * 3+ years customer service experience * 1+ years sales experience Physical Demands & Competencies: * Standing, walking, talking, sitting, use of hands & hearing * Squatting/Kneeling * Ability to ascend/descend ladders, stairs, etc. * Medium work that includes lifting and/or moving objects up to 32 pounds or more * Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills * Safety & Product Knowledge * Ability to work independently and with minimal supervision * Ability to work well under pressure * Knowledge of Wagner Equipment Co.'s various departments' operating practices preferred * Basic knowledge of Microsoft Word, Excel, and PowerPoint * Basic knowledge of ET/SIS/SIS Web/STW Work Environment: * Noise: Quiet * Indoors Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.We are currently seeking applications to fill the following job opening: Company: Asahi Kasei America, Inc. Job Description: We are seeking a Sr. IT Support Analyst to install, modify, and repair hardware and software systems while providing technical support and training to ensure smooth computer operations that enable end users to perform their business tasks effectively. You will resolve incidents reported by users, internal IT colleagues, or system alerts, as well as participating in both local and global projects. All incidents and service requests must be properly logged and managed within the ITSM system. Additionally, you will serve as a mentor to junior staff and act as a liaison between IT and the businesses within your scope. Our International IT team, part of Asahi Kasei America, supports over 100 companies owned by Asahi Kasei. If you enjoy face-to-face interaction with internal users and thrive in an environment dedicated to providing global IT solutions, we encourage you to apply! Primary Location: Erickson Companies, Chandler, AZ Additional Locations: You may also support other locations with a small number of users without dedicated IT support. Details will be discussed with your manager, and assignments may vary based on business needs. Work Schedule: Hybrid work is available after 3 months of on-site training, with a requirement to be on-site at least 2 days per week. You may be required to visit additional days based on the needs of the business. Benefits Competitive compensation with bonuses Great health benefits Paid time off Paid company holidays Strong company match to 401(k) contributions Tuition reimbursement program Paid parental leave RESPONSIBILITIES AND DUTIES Service Desk Mainly support users, during available time providing support globally, support remote locations as assigned. Prioritize incoming incidents, requests, problems and tasks to give realistic and reliable dates to requestor. Analyze, monitor, and resolve those incidents, requests, problems and tasks. Escalate when required to appropriate global group or external vendor/customer. Track all steps through to final resolution in the ITSM system for traceability. Document resolution in knowledge base when relevant. Follow up and confirm provided resolution with requestor. If on-site support is needed, business trip to other sites. Accomplish tasks independently and be able to follow complex procedures. Global work Work globally in teams to provide/establish global standards. Coordinate local/global IT project tasks with global IT team. Evaluate resolutions and find ways to prevent future issues (root cause analysis). Onboarding and training of new IT Support staff. Business liaison Continuously looking for improvement in IT-related areas to increase business efficiency. Prepare site notices, user guides and trainings to inform users about IT topics. Act as IT representative on local site by frequent communicating to individuals. IT Asset Management Drafting purchase order and getting quotation from Vendor about IT assets based on user request. Make sure location, figures and proper management. Provide local site IT budget forecast proposal (capital and expense) including monitoring and documentation. QUALIFICATIONS / REQUIREMENTS Technical competencies Working knowledge of supporting Microsoft office (Outlook, Excel, Word, Skype Teams and SharePoint), Intune or mobile device management systems. Service Now or other ticketing system experience required. Working Knowledge of Microsoft management systems: Intune, Exchange and Entra. Extensive problem solving, analytical and logical approaching skills. Non-technical competencies A team player with excellent oral and written communication skills. Customer service oriented and reliable. Pro-active, self-starting, making it happen, independent, flexible, curious for issues. Business level English skill. Business trip is 5% of working time. Education /Experience: Associate degree in IT or related field. Any Microsoft or ITIL certification is a plus. Two to Five years of On-site/Off-site IT support experience. Location Information: You will primarily support your main location (Erickson Framing in Chandler 80%+ of the time) and occasionally visit other companies in the Phoenix area that may lack dedicated IT support. You will also cover additional locations during the IT support person's PTO. Flexibility to assist where needed as part of a global IT team is essential. Here are the local companies you will likely visit on an as-needed basis: Austin Companies - Glendale, AZ Brewer Companies - Phoenix, AZ Door Sales & Installation - Tempe, AZ Erickson Framing - Chandler, AZ - Primary location Focus Companies - Las Vegas, NV Synergos - Scottsdale, AZ #LI-LH1 #Hybrid As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.

Ursa Major was founded to address a critical shortfall in the U.S. industrial base and bring a new model to aerospace and defense systems: we design and manufacture the world's leading propulsion systems for space, hypersonic applications, and missile systems. Our products and technologies require an extraordinary team - a team that will mold tomorrow's technologies while deploying today's best. We are an intrinsically motivated team that has a passion for solving problems and empowering each other every day to develop our skills, knowing that there is always room for growth. As a critical member of our Digital Operations team, you will be expected to own and accomplish more than most think possible with less than many claim necessary. Our business model depends on best-in-class technologies, which means we require a best-in-class team. You will need to be driven, detail-oriented, and focused to continually improve our ability to make the best engines. We reward good ideas and execution of those ideas regardless of prior experience; and most of all hold high standards of teamwork, creativity, and collaboration. The IT Support Specialist is responsible for supporting the Information Services team in various capacities. We are looking for someone who is motivated to help others and take initiative to improve our IT infrastructure as needed. Ideally you will have a can-do attitude and be able to work in an environment that is constantly evolving. Whether it is in the form of traditional desktop support or a major software deployment, our mission is to provide outstanding customer service and support so our teams can focus on doing what they do best, building the best engines in aerospace. This role will report to the IT Manager. Responsibilities: * Provide world class desktop support to all Ursa employees * Triage and manage helpdesk tickets via our IT Support portal (Jira Service Management) * Troubleshoot and diagnose problems, escalating them as necessary to tier II support * Manage and deploy software via Microsoft Intune and the Microsoft Company Portal App * Setup and deploy new hire / replacement equipment * Manage and track IT assets * Manage user accounts using Microsoft Office 365 * Manage user permissions in Microsoft Azure and Microsoft SharePoint Online * Work on IT projects to help improve internal infrastructure as requested * Maintain support documentation and publish knowledgebase articles * Work with IT management to develop strategies to improve helpdesk efficiency and customer satisfaction Minimum Qualifications: * 3+ years' experience in helpdesk / desktop support * Ability to work onsite in both Berthoud, CO and Broomfield, CO * Comfortable working in fast-paced, startup environment * Demonstrated success as project or team lead * Experience communicating effectively in writing and orally * Ability to break down complex problems into simple explanations * Ability to work with various teams from multiple disciplines on time sensitive issues with the ability to prioritize items as necessary * Eagerness to learn and willingness to take on problems without hesitation Preferred Qualifications: * Familiarity with datacenter environments and basic network skills is a plus * Familiarity working in a Microsoft Office 365 and Microsoft Azure Government cloud-based environment preferred Colorado law requires us to tell you the base compensation range of this role, which is $67,000 - $84,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you, and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-time Exempt Click here for more information about our awesome benefits.

Job Description The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major was founded to address a critical shortfall in the U.S. industrial base and bring a new model to aerospace and defense systems: we design and manufacture the world's leading propulsion systems for space, hypersonic applications, and missile systems. Our products and technologies require an extraordinary team - a team that will mold tomorrow's technologies while deploying today's best. We are an intrinsically motivated team that has a passion for solving problems and empowering each other every day to develop our skills, knowing that there is always room for growth. As a critical member of our Digital Operations team, you will be expected to own and accomplish more than most think possible with less than many claim necessary. Our business model depends on best-in-class technologies, which means we require a best-in-class team. You will need to be driven, detail-oriented, and focused to continually improve our ability to make the best engines. We reward good ideas and execution of those ideas regardless of prior experience; and most of all hold high standards of teamwork, creativity, and collaboration. The IT Support Specialist is responsible for supporting the Information Services team in various capacities. We are looking for someone who is motivated to help others and take initiative to improve our IT infrastructure as needed. Ideally you will have a can-do attitude and be able to work in an environment that is constantly evolving. Whether it is in the form of traditional desktop support or a major software deployment, our mission is to provide outstanding customer service and support so our teams can focus on doing what they do best, building the best engines in aerospace. This role will report to the IT Manager. Responsibilities: Provide world class desktop support to all Ursa employees Triage and manage helpdesk tickets via our IT Support portal (Jira Service Management) Troubleshoot and diagnose problems, escalating them as necessary to tier II support Manage and deploy software via Microsoft Intune and the Microsoft Company Portal App Setup and deploy new hire / replacement equipment Manage and track IT assets Manage user accounts using Microsoft Office 365 Manage user permissions in Microsoft Azure and Microsoft SharePoint Online Work on IT projects to help improve internal infrastructure as requested Maintain support documentation and publish knowledgebase articles Work with IT management to develop strategies to improve helpdesk efficiency and customer satisfaction Minimum Qualifications: 3+ years' experience in helpdesk / desktop support Ability to work onsite in both Berthoud, CO and Broomfield, CO Comfortable working in fast-paced, startup environment Demonstrated success as project or team lead Experience communicating effectively in writing and orally Ability to break down complex problems into simple explanations Ability to work with various teams from multiple disciplines on time sensitive issues with the ability to prioritize items as necessary Eagerness to learn and willingness to take on problems without hesitation Preferred Qualifications: Familiarity with datacenter environments and basic network skills is a plus Familiarity working in a Microsoft Office 365 and Microsoft Azure Government cloud-based environment preferred Colorado law requires us to tell you the base compensation range of this role, which is $67,000 - $84,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you, and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-time Exempt Click here for more information about our awesome benefits. Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - Traditional 401(k) and a Roth 401(k) Equity Grants in the Company How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role.US CITIZENSHIP, PERMANENT RESIDENCY, REFUGEE OR ASYLUM STATUS IS REQUIRED.Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.

The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major was founded to address a critical shortfall in the U.S. industrial base and bring a new model to aerospace and defense systems: we design and manufacture the world's leading propulsion systems for space, hypersonic applications, and missile systems. Our products and technologies require an extraordinary team - a team that will mold tomorrow's technologies while deploying today's best. We are an intrinsically motivated team that has a passion for solving problems and empowering each other every day to develop our skills, knowing that there is always room for growth. As a critical member of our Digital Operations team, you will be expected to own and accomplish more than most think possible with less than many claim necessary. Our business model depends on best-in-class technologies, which means we require a best-in-class team. You will need to be driven, detail-oriented, and focused to continually improve our ability to make the best engines. We reward good ideas and execution of those ideas regardless of prior experience; and most of all hold high standards of teamwork, creativity, and collaboration. The IT Support Specialist is responsible for supporting the Information Services team in various capacities. We are looking for someone who is motivated to help others and take initiative to improve our IT infrastructure as needed. Ideally you will have a can-do attitude and be able to work in an environment that is constantly evolving. Whether it is in the form of traditional desktop support or a major software deployment, our mission is to provide outstanding customer service and support so our teams can focus on doing what they do best, building the best engines in aerospace. This role will report to the IT Manager. Responsibilities: Provide world class desktop support to all Ursa employees Triage and manage helpdesk tickets via our IT Support portal (Jira Service Management) Troubleshoot and diagnose problems, escalating them as necessary to tier II support Manage and deploy software via Microsoft Intune and the Microsoft Company Portal App Setup and deploy new hire / replacement equipment Manage and track IT assets Manage user accounts using Microsoft Office 365 Manage user permissions in Microsoft Azure and Microsoft SharePoint Online Work on IT projects to help improve internal infrastructure as requested Maintain support documentation and publish knowledgebase articles Work with IT management to develop strategies to improve helpdesk efficiency and customer satisfaction Minimum Qualifications: 3+ years' experience in helpdesk / desktop support Ability to work onsite in both Berthoud, CO and Broomfield, CO Comfortable working in fast-paced, startup environment Demonstrated success as project or team lead Experience communicating effectively in writing and orally Ability to break down complex problems into simple explanations Ability to work with various teams from multiple disciplines on time sensitive issues with the ability to prioritize items as necessary Eagerness to learn and willingness to take on problems without hesitation Preferred Qualifications: Familiarity with datacenter environments and basic network skills is a plus Familiarity working in a Microsoft Office 365 and Microsoft Azure Government cloud-based environment preferred Colorado law requires us to tell you the base compensation range of this role, which is $67,000 - $84,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you, and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-time Exempt Click here for more information about our awesome benefits. Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - Traditional 401(k) and a Roth 401(k) Equity Grants in the Company How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role. US CITIZENSHIP, PERMANENT RESIDENCY, REFUGEE OR ASYLUM STATUS IS REQUIRED. Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.

Ziegler CAT has a full-time, Technology Support Specialist opening. This position will provide technical support to Ziegler's customers, field service technicians and sales staff regarding current technology product line. The technical support position will allow customers to communicate after the sale with individual's best suited to handle their technical questions and issues. This position will focus on helping internal and external customers efficiently use their equipment in the field. Responsibilities: Represent Ziegler technology grade control products including CAT, Trimble, Spectra, and others as they are sold to Ziegler's Construction market Work with Ziegler's product managers to improve current product offering Work with Ziegler product support field technicians to improve field repairs and to communicate troubleshooting standards Coordinate and communicate with technical team to complete component support initiatives, identify warranty issues, facilitate product repairs and address other administrative tasks as required Prepare equipment for customer sales, at times lifting and moving bulky equipment Install and troubleshoot technology in the field, at times climb on to equipment in the field to demonstrate the use of technology to customers Communicate with manufacturers to identify common failure causes and receive information related to product life Resolve customer problems in a timely manner (via telephone calls, job site visits, office calls, etc.) Remove and installs GPS equipment as necessary in order to diagnose technical issues and failures Assist in classroom training with Training Coordinator to support Ziegler University of Position Technology Perform back-up sales support when product manager is not available Qualifications: 4 year Bachelor's degree Exceptional communication skills - ability to effectively present technical information and train new users Ability to learn heavy equipment operation for the purpose of demonstration and training Customer service oriented Knowledge of and experience with the following is preferred: Construction Technology such as Trimble, AccuGrade, CAT Grade Control Technical understanding of computer networks, systems and software Travel: Up to 25% travel is likely (primarily by automobile) for day trips within the dealer territory. Infrequent air travel is required to attend training sessions, GPS equipment trade shows, supplier factory meetings, and as required. Minimum Physical Requirements: Standing, walking, using hands, talking, hearing. Working Conditions may be indoor and/or outdoor. Noise level may be loud at times. This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals. SEE YOURSELF AT ZIEGLER Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today! The pay range for this position is $26.32 to $31.57 Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes: Health, Dental, Vision and Life Insurance 15 days of PTO your first year, accrual starts day 1 9 paid holidays 401(k) plan with company contribution and match HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year Short-Term and Long-Term Disability Insurance, FSA & EAP Paid Parental Leave & Funeral Leave Fitness membership discount Education Assistance At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you passionate about delivering exceptional customer experiences? If you're someone who thrives on making a positive impact and building strong customer relationships, we want to hear from you. What You Will Do As a Technical Support Analyst, you will be a driving force behind exceptional customer support. We're looking for someone dedicated to ensuring daily high levels of customer satisfaction, recognizing its crucial role in our success. As a vital team member, you'll utilize your strong communication skills to provide top-notch support via phone and email. In this role, you'll resolve client incidents, showcasing your expertise across various systems, applications, and support procedures. You'll actively pursue solutions to complex problems, continuously enhancing your knowledge base. A collaborative team player, you'll thrive on motivation and solutions, contributing to our collective success. Maintain high levels of Customer Satisfaction tracked through NPS (Net Promoter Score) Performs upfront/preliminary incident analysis to understand the impact, severity and risk of the problem Work cross organizationally to ensure problems are solved promptly and effectively Communicates highly technical information to both technical and nontechnical personnel Minimize issue resolutions timeframes through case aging metrics Provides effective customer support in a 24X7X365 production environment (rotating on-call and holiday support may be required) Understand customer requirements and level of adoption with the e-Builder product What Skills & Experience You Should Bring Experience supporting customers and/or end users within a hosted, Software as a Service (SaaS) offering Ability to verbalize or express complex technical concepts effectively in writing and overall excellent communication and customer interface skills Skill in troubleshooting and using diagnostic tools for client accessibility problems to applications Knowledge of basic problem resolution and escalation practices Ability to provide appropriate level of support and guidance with e-Builder applications and procedures Excellent Windows, network, and web browser troubleshooting skills. Experience using and troubleshooting SQL, XML, HTML, Scripting Demonstrated success performing root cause analysis Excellent communication skills via phone, verbal, and written Ability to work in a fast-paced, ever changing environment, with a positive, growth-mindset attitude Experience working with a CRM casing software - preferably Salesforce Experience writing bugs and using Jira/Confluence Understanding of programming and reporting tools functionality and capabilities Experience developing reports to analyze data trends and proposing meaningful conclusions Experience with troubleshooting and reviewing software logs Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Hiring Range $19.42-$29.15 Pay Rate Type Hourly Bonus Eligible? No Commission Eligible? No Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date. How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now' button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at ***************************** under “Corporate Governance.” Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow. Trimble's Privacy Policy If you need assistance or would like to request an accommodation in connection with the application process, please contact ********************.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Embark on an extraordinary journey with us at Innovative Skincare, home of the renowned iS CLINICAL cosmeceutical brand. We are not just about creating groundbreaking skincare products; we are about creating chemistry that extends beyond the lab - a dynamic synergy between our products and our people. At Innovative Skincare, we believe in a unique formula: the perfect blend of professional expertise and cultural harmony. This philosophy fuels our brand's continuous growth and empowers each member of our team. We are more than a company; we are a community bound by passion, dedication, and a deep love for what we do, crafting an atmosphere that is as vibrant and energizing as our products. Who we are: Discover a world where skincare innovation meets scientific excellence at Innovative Skincare, a globally acclaimed leader in high-performance cosmeceuticals. Our journey is rooted in the relentless pursuit of creating skincare products that are not only effective but transformative. At the heart of our brand is the iS CLINICAL line, renowned for its fusion of nature's finest ingredients with cutting-edge science. We are driven by a deep understanding of skin biology and a passion for unlocking the secrets of skin health and rejuvenation. Our ethos is built on the pillars of innovation, integrity, and excellence. Our team members at Innovative Skincare are part of a company that is shaping the future of skincare, where your work contributes to the well-being and confidence of people globally. Join us and be a part of this exciting alchemy where your talent meets our vision, creating a world of pure chemistry! We are currently seeking an IT Support Specialist - Tier 1 to provide hands-on technical support to internal users, with a primary focus on warehouse and operations support at our Mesa, AZ facility. This role serves as the first line of support for hardware, software, network connectivity, and business systems, working closely with internal IT teams and vendors to ensure reliable day-to-day operations. This is an onsite role that supports warehouse users, office staff, and operational systems, with escalation paths to Systems Administrators and the IT Director as needed. DUTIES/RESPONSIBILITIES: End-User & Onsite Support Provide high-quality, customer-focused technical support to onsite users in Mesa. Serve as Tier 1 support for day-to-day IT issues across warehouse and office environments. Troubleshoot and resolve Windows workstation, laptop, and peripheral issues. Support Microsoft Office applications (Outlook, Teams, Excel, Word, etc.). Assist with user onboarding, device setup, and basic access requests. Warehouse & Operations Support Support and troubleshoot wireless access points (APs) and connectivity issues in the warehouse environment. Provide hands-on support for BarTender label printers, including printer setup, connectivity, and basic configuration issues. Assist with Timeclock systems and badge/timekeeping-related issues. Coordinate with vendors and internal IT for escalated hardware or network issues impacting operations. Application & ERP Support Provide Level 1 support for ERP systems, including: User access issues Basic navigation and usage questions Error reporting and ticket triage Support other internal business applications as assigned. Accurately document issues and escalate to Tier 2 team members and System Admin when necessary. Ticketing, Documentation & Collaboration Log, track, and manage incidents and requests through the IT ticketing system. Document troubleshooting steps, resolutions, and user interactions. Follow and help enforce IT SOPs and SLAs. Work closely with Systems Administrators, Application Support, and the IT Director on issue resolution and improvements. Build strong working relationships with warehouse leadership and cross-functional teams. Professional Development Maintain a professional development path toward Tier 2 / System Admin support. Participate in training related to systems, applications, and infrastructure. Perform other related duties as assigned by the Director of IT. REQUIRED SKILLS/ABILITIES: Proven experience in IT support, helpdesk, or technical support roles. Strong troubleshooting skills across hardware, software, and basic networking. Experience supporting Windows operating systems and Microsoft Office. Familiarity with ticketing systems and incident management processes. Ability to support users in a fast-paced warehouse or operational environment. Strong communication skills with the ability to explain technical concepts clearly. Customer-focused mindset with patience and professionalism. Ability to work independently onsite while collaborating with remote IT teams. EDUCATION AND EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent hands-on experience. Experience supporting warehouse, manufacturing, or operations environments is a plus. Exposure to ERP systems, printers, networking, or timekeeping systems preferred. PHYSICAL REQUIREMENTS: Prolonged periods of sitting, standing, and walking in warehouse and office environments. Ability to lift up to 30 pounds as needed (e.g., equipment, printers). Ability to move throughout the facility to provide onsite support. Our company is dedicated to providing equal employment opportunities and embraces diversity and inclusion in our workplace. All eligible candidates will be considered for employment without bias towards their race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, or veteran status. Benefits: Dental, Vision, Health, 401k, Paid Time Off, HSA, FSA

Sofidel America of Phoenix currently seeking an IT Support Specialist. We are searching for a candidate that is local to the area and is looking for a long term role in a stable environment with opportunity for growth. Your expertise will make you an important part of our team! A successful IT Support Specialist will be results driven and able to continuously improve the level of support given to both our corporate office and our plants. They will ensure superior customer service and continuously exceed expectations by ensuring that accurate resolutions are made to tickets in a timely manner. Position Responsibilities: * Provide tier 1-2 support for all user requests, Assists Systems or Network Admin for some tier 3 requests. * Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. * Assist Systems Admin in Windows Azure cloud Endpoint protection and some server administration. * Assist Network Admin in Cisco and HP network administration. * Maintain documentation of project progress; work with other contributors on project teams. * Resolve problems or escalate to management as appropriate. * Receive and approves work orders for the installation and setup of hardware and software components to establish and maintain computer operations. * Replace components, interact with vendors, and place orders for approved supplies. * Maintain helpdesk requests and keeps customers updated on requests until completed. * Responsible for all local hardware inventory, replacement and maintenance. * Manufacturing Automation systems support. Assists Automation technicians troubleshooting PLC, switch and VPN network devices to insure proper operation and connectivity. * Respond to the emergency line when scheduled. * Perform post-resolution follow-ups to help requests. * Help maintain and support the corporate network. * Develop help sheets and knowledge base articles for end users. * Perform related duties consistent with the scope and intent of the position. Position Requirements: * A Bachelor's Degree in Information Technology or related field is preferred; and/or one (1) to three (3) years of experience in an IT support role is required. * Knowledge of basic computer hardware with the ability to use MIBs' spreadsheets. * Experience with desktop operating systems including Windows XP and newer, Mac OSX * Application support experience is preferred. * Knowledge of Wireless Network, Palo Alto, VMware, Cisco Voice/Network troubleshooting. * Knowledge of Microsoft Active Directory including policies. * Demonstrated ability to provide instructional training to staff with all levels of ability. * Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. What's in it for you? * Competitive salary and benefits package, including health, dental, and vision insurance. * 401(k) retirement plan with company match. * Opportunities for professional development and career advancement within Sofidel America. * A collaborative and supportive work environment committed to sustainability and innovation. Equal Opportunity Employer: Sofidel America is an equal opportunity employer. Sofidel America is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.

The Web Support Technician fields all web support calls, documents all issues, and reviews all websites for accuracy and functionality. This involves researching, analyzing, resolving, and responding to intermediate-to-complex problems via telephone, e-mail, and callbacks. This position has frequent contact with end-users and Managers from all internal Departments; also may have contact with third-party software, network and hardware vendors, resellers, or distributors. Essential Duties and Responsibilities: Initial point of contact for all web and CRM related support phone calls into IT department. Log workorder's and ensure timely follow-up of projects before and after completion. Actively review all Phil Long websites for functionality and accuracy. o Ensure Inventory Specials are posted and accurate. o Monitor inventory pictures and pricing accuracy. o Ensure all links are functional and routed properly. o Ensure all advertising is compliant and current. o Test lead forms and phone numbers including 3rd Party sources o Ensure sites render and function properly on all web enabled devices (e.g. iPhone, Android, Tablets, PC, Mac) Work with 3rd party hosting and application providers to install, remove, and troubleshoot web related products. Proactively test all lead providers, including phone, for all Phil Long and partner sites (e.g. Autotrader.com, Cars.com). Ensure leads are received and processed within the CRM, and manage auto-response emails and templates. Additional Responsibilities: Provide administrative support to CTO, IT Director, and staff. Proactively research most effective and professional web methods and designs with regard to dealership and affiliate sites. Assist IT Support Desk. respond to common inquiries or complaints from customers, management and partners. Qualifications Qualifications include: 2-year degree in computer related field preferred. Needs 2 years customer support experience in IT help desk environment. Understanding of Automobile Dealership operations and procedures a plus Strong listening skills with ability to empathize, focusing on customer service; exceptional oral and written communication skills with all levels of customer, peers and managers via documentation, telephone and email. Ability to respond to common inquiries or complaints from customers, management and partners. Additional Information All your information will be kept confidential according to EEO guidelines.

Technical support engineer (TSE) provides technical support and expertise to customers, dealers and internal colleagues and ensures that service tickets are actioned in a timely manner and are in line with the customer promises. The Technical Support Engineer shall continuously improve his/her technical & product knowledge to be able to identify, analyze and provide technical knowledge to internal and external customers. The Technical Support Engineer shall promote technical training material, procedures, best practices, technical manuals etc. and ensure its contents are validated and available. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Provide technical remote support to customers and dealers. Ensuring that the escalation process is followed and analysed as well as provide remote technical assistance for each service request accordingly. Providing feedback to other internal departments as required regarding manuals, technical specifications relating to fit, function and quality. Escalate unresolved concerns to manager and/or Director of Customer Support Translate service tickets into technical documentation by creating troubleshooting aids and quick reference procedures and guides on common problems identified through remote support. Identify upsell and cross-sell opportunities and channel it to Customer Support Coordinators to create a quote. Participate as requested in new product development projects providing technical experience from the perspective of the customers and dealers. Expected to travel up to 30% to customers' locations or other locations to increase hands-on experience and knowledge level of our products or components used in our products. Validate and update data on Unit files based upon updates from the field and through remote support. Report on quality issues utilizing Corrective Action requests, Field Issues Reports and providing technical expertise during Root Cause Analyses of the issues. Other duties assigned due to the need of the business. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills and ability to work in a multi-discipline team environment. A naturally outgoing individual with a profound ability to interact with customers and teams alike. Ability to build lasting relationships with the customers and dealers. Understanding of customer satisfaction/experience and the ability to translate that into feedback to the organization and react accordingly. A customer and service minded self-starting individual, that is proactive, organized, and who can manage time effectively and is goal oriented. Ability to execute agreed tasks and deadlines against performance metrics. Ability to be related to all levels of knowledge and translate complexity in step-by-step instructions. Computer/ERP/Software literate able to use these tools to be successful. Must have advanced understanding of mechanical, hydraulic, pneumatic, and electrical systems and circuits. Expert ability to read and interpret schematics related to electronics, pneumatics, and hydraulics. Must desire to be the knowledge expert for technical support team in at least one of the following areas: Mechanical, Electrical, Software/Controls, Hydraulics. EDUCATION - EXPERIENCE - COMPUTER SKILLS College education in mechanical, electrical or software Technical college degree preferred or equivalent experience. 2-3 years of technical experience required preferable from design, production, or service roles. Experience of using an ERP, CRM, Software applications required to remotely diagnose problems. Proficient computer skills including Word, Excel, and PowerPoint. Knowledge of customer service processes and ideally worked in an OEM Service environment. Is preferred. Bilingual in Spanish is preferred but not required. CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value. Positive Mindset - We know our attitude affects our performance. Ingenuity - Better, Faster, Easier. Accountable - We accept responsibility for our actions. Do the Right Thing - Do the right thing every time. Engaged - Listening to understand...acting to accomplish. Safety - We will reinforce safe habits by our own actions. COMPETENCIES To perform this position successfully, individual should demonstrate the following work competencies: Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens, and receives clarification, responds to questions while under pressure. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Safety and Security - Observes safety and security procedures; Uses equipment properly. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee: Must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 30 pounds. Must be able to work up to 15 feet off the ground, to work inside of bins on units, to climb ladders on occasion. Specific vision abilities required by this job include close, distance, color, and peripheral vision. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually moderate. Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.

Introduction The Customer Support organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer site and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform qualification, repair and maintenance for the customers within the specific region. Role and Responsibilities As a member of the EUV Tech Support team, the Tech Support Engineer (TSE) is responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation. The TSE drives issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. The TSE is also responsible for monitoring machine health parameters in effort to prevent unscheduled downtime. Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first. Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups. Provide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude. Support the Fab and Planning team in complex service action sequence creation and review. Share knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency. Perform data analysis and proactive monitoring to prevent unscheduled downs. Develop and implement best-known-methods to drive optimized shift-to-shift performance. Improve service mix and structural issue documentation including initiation, review, and improvement rollout. Understand and drive continuous improvement towards ASML's performance and cost KPI targets. Present data-driven summaries to the customer, including problem statement, root cause, and solution with timeline. Provide timely feedback to customer questions in a clear, professional manner. Perform administrative and coordination duties, including shift/team passdown, service orders, system health and monthly reports on an independent basis. Education and Experience Bachelors degree in Engineering required, or equivalent combination of education, skills and experience will be accepted. Masters in Engineering is highly preferred 1+ years of ASML EUV lithography experience or semiconductor industry experience highly preferred Demonstrated experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software Mechanical aptitude and knowledge of mechatronics, optics, vacuum components, semiconductor processes, and relevant software. Skills Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. Able to observe and respond to people and situations and interact with others encountered in the course of work. Capable of learning and applying new information or skills. Must be able to read and interpret data models, information, and documents. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism. Ability to complete assignments with attention to detail and high degree of accuracy. Proven ability to perform effectively in a demanding environment with changing workloads and deadlines. Identifies bottlenecks and drives structural improvements. Work independently or as part of a team and follow through on assignments with minimal supervision. Demonstrate open, clear, concise and professional communication. Ability to establish and maintain cooperative working relationships with manager, co-workers and customer. Work according to a strict set of procedures within the provided timelines. Other Information This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology Position requires up to 10% travel, and the willingness to work extended hours including nights, weekends, and holidays. Valid driver's license and passport required. Ability to travel in US and internationally. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch The employee is occasionally required to move around the campus. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.