Post job

Front desk agent jobs in Appleton, WI

- 70 jobs
All
Front Desk Agent
Guest Services Agent
Front Desk Clerk
Front Desk Associate
Front Desk Attendant
Front Desk Receptionist
Night Auditor/Front Desk
Front Desk Representative
Front Desk Host
Receptionist/Customer Service
  • PM Front Desk Agent (3-11PM)

    Stepstone Hospitality

    Front desk agent job in Green Bay, WI

    Full-time Description Job Function WeightJob functions describe the substance and most important responsibilities of the job. Totals 90% 1. Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort, and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. 50% 2. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. 40% Professionalism and Style Expectations Weight These are expected of every associate within StepStone Hospitality, Inc. Totals 10%. 3. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. 4. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements 5. These are required of every associate. · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. Additional responsibilities specific to you are: · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. EOE/M/F/V/D/
    $27k-32k yearly est. 60d+ ago
  • 2nd Shift Front Desk Agent

    Rb Hospitality

    Front desk agent job in Neenah, WI

    The Best Western Premier Bridgewood Resort Hotel in Neenah, WI is currently seeking a qualified individual to fulfil the position of 2nd Shift Front Desk Agent. As a Front Desk Agent at Bridgewood Resort Hotel, you'll be the first point of contact for guests, ensuring they feel welcomed and valued. From handling check-ins and check-outs to answering inquiries and resolving concerns, your goal will be to provide a memorable and comfortable experience that reflects our commitment to quality service and hospitality. Schedule: 2nd Shift: 3 PM-11 PM. Flexibility for weekends and Holidays is required. Part-time or Full-Time Availability: Hours can be determined by you - ranging between 20-40 hrs/week. About Us: The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities, recognized for its excellent service, quality dining, and commitment to community. We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests. Team Member Swim Days: Enjoy the hotel's pools and hot tubs with your family and friends during designated times. Daily Use of Hotel Fitness Center: Complimentary access to the hotel's newly updated Fitness Center. Discounted Hotel Stays: Special rates at Best Western hotels worldwide, including a Friends & Family Rate at many locations. Discounted Meals at Batley's Grill & Bar: Enjoy discounted food items with up to 3 guests. Holiday Pay: Time and a half pay on New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day. Aflac Supplemental Insurance: Available for both full-time and part-time team members. Paid Time Off: Earned after 1 year of employment for those averaging at least 20 hours a week. 401K Retirement Account: Company match of up to 3% for full-time team members. Health Insurance Plans: Medical, dental, and vision plans offered for full-time team members Position Purpose: The purpose of this position is to provide outstanding and personalized guest service as a single point of contact for information and assistance, both on property and via the telephone. To serve as a front-line guest contact for questions, concerns, and overall guest comfort and satisfaction. Job Duties: This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned. Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries. Carry-out front desk responsibilities and clerical duties. This includes checking guests in and out, balancing reports, cash and credit cards, taking and processing reservations, operating the PMS and switchboard. Provide a concierge level of guest assistance with offering information on hotel amenities, local attractions, and dining; assist with recommendations and dining reservations, event and service reservations. Full fill special requests in person or with the assistance of other staff members. Process payments, manage reservations, and balance cash and credit reports. Address and resolve guest concerns, striving for complete guest satisfaction. Demonstrate professional and effective communication skills and basic math aptitude. Ensure room status is up-to-date and notifies maintenance of room repairs immediately. Maintain a neat and clean appearance at the front desk, lobby, and back office areas. Follow security protocols for room keys and property. Work collaboratively with team members to fulfill special requests and provide exceptional service. Represent company in a friendly and professional manner. Understand how to operate all hotel and room / suites equipment and amenities and be able to assist guest in such operation. Perform all other related duties assigned. Job Requirements / Qualifications: Read, write, and speak English fluently. Write legibly. Neat, well - groomed appearance. Must have flexible schedule to include weekends Professional appearance and a friendly, service-oriented demeanor. Hospitality or customer service experience preferred. Strong communication skills, basic computer knowledge, and familiarity with Microsoft Office. Ability to multitask effectively in a fast-paced environment. Physical Requirements: Prolonged standing: Most of the workday will be spent standing at the front desk. Light lifting: Occasionally lifting and carrying items like keys, paperwork, or small luggage. Hand dexterity: Frequent use of hands to operate computers, handle cash, and write information. Mobility: Ability to move around the front desk area to assist guests. Visual acuity: Clear vision for reading information on computer screens and guest documents. If you are detail-oriented, hard-working, reliable, and can work effectively in fast-past environment, we'd love to hear from you!
    $27k-32k yearly est. Auto-Apply 48d ago
  • Front Desk Agent | Neenah DoubleTree

    Shaner Hotels 3.9company rating

    Front desk agent job in Neenah, WI

    Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Part-time Weekend Front Desk Attendant/Shuttle Driver

    Aileron 3.9company rating

    Front desk agent job in Appleton, WI

    The Hampton Inn Appleton Fox River Mall Area is looking for a part-time, Front Desk Attendant to join their dynamic team. This position will also assist in other areas of the hotel. Must be available to work weekends and holidays. Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41. About us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Job The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information. Listen attentively to guests and assists in resolving issues or concerns. Transport guests safely to and from designated and approved locations using official hotel vehicles. Operate hotel vehicles in a safe manner and in accordance with established laws. Read, track and comply with guest transportation schedules. Properly maintain and clean hotel vehicles. Benefits 401(k) Retirement Plan with company match Double-time for working on company designated holidays Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants On-Demand Pay - Access to earned wages before you get your regular paycheck We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Hotel experience preferred. Customer service experience preferred. Must be at least 18 years old. Must be able to work weekend and holiday shifts. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $14.00-$15.00/ hour depending on experience
    $14-15 hourly 60d+ ago
  • Sales Associate/Front Desk Receptionist

    Stretchlab-Appleton Wi

    Front desk agent job in Appleton, WI

    Job Description The Brand New StretchLab Appleton is currently seeking a high energy, passion filled, team-oriented and sales motivated individual that is fitness minded and has a love for community and our brand! StretchLab is the industry leader in offering one-on-one assisted stretching. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, Pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. POSITION: The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Sessions. The Sales Representative also assists with retaining current members. Fitness knowledge or background is not required but preferred. Passion for health and fitness is required. REQUIREMENTS: Excellent sales, communication, and customer service skills required Comfortable with calling prospective members Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail Ability to learn and use the Club Ready software system Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Occasional local travel may be required. Ability to work Saturdays RESPONSIBILITIES: Assist the General Manager with the sales process of lead generation, follow up, and close Book and confirm intro sessions Manage the front desk to greet and check-in clients and prospects when they enter the studio Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain acceptable level of personal sales production Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio Ensure studio is clean and tidy Promote the studio on social media Other duties as assigned by the General Manager COMPENSATION & PERKS: Competitive compensation based on experience - up to $20 per hour Commission paid on membership and retail sales Opportunity for growth within the studios, including additional sales and management opportunities as we continue to grow Job Type: Part-time Benefits: Flexible schedule Schedule: Day Hours After school Evening shift Weekend availability Education: High school or equivalent (Preferred) Powered by JazzHR SXPatip1dI
    $20 hourly 5d ago
  • Guest Services Agent, Lodge Kohler

    Kohler 4.5company rating

    Front desk agent job in Ashwaubenon, WI

    Work Mode: Onsite Opportunity Responsible for extending a friendly greeting and farewell to guests and members and providing prompt and knowledgeable customer service. SPECIFIC RESPONSIBILITIES Guest Services I: * Guest Registration/Departure * Prompt, cheerful and proper greeting of guests and/or members. * Register guest/member in and out of applicable software system(s). * Provide guests with information on the venue and resort. * Use guest name frequently. * Escort guests to their rooms with luggage. * Explain the proper procedure of the door lock system and emergency exits. * In the guest's room, hang any garments in the closet and explain the room amenities and place any luggage on a luggage rack. * Valet guest's vehicle if requested or give directions to parking areas for self-park. * Upon departure, remove luggage from guest's room and bring it to the lobby, (store in storage closet, luggage room if necessary). * Retrieve vehicle as requested. * Lodge Kohler Only: Provide complementary shuttle service in the Green Bay area. * Informational Services * Provide courteous response to special requests. * Knowledgeable about property, surrounding area, local attractions and shopping. * Responsible for the enforcement of venue policies and procedures. * Respond appropriately during emergencies and disturbances (know who to contact, if outside assistance is needed, appropriate documentation, etc.). * Be knowledgeable of all H&RE Group programs, events and classes and respond to inquiries. * Monitor lobby traffic. * Adhere to established safety procedures and guidelines. * Miscellaneous * Assist with venue coverage needs. * Maintain a clean work area, including lobby, kitchen, storage closet/cloak room, and exterior building. Maintain furniture arrangement. * Perform miscellaneous clerical jobs as assigned. * Responsible for all opening and closing procedures when scheduled. * Complete special projects as assigned by leaders. * Lodge Kohler Only: Arrange and deliver all for-purchase and complementary amenities * Carriage House Responsibilities: * Proper handling of food items with use of gloves and proper use of knives and kitchen equipment. * Proper storage of all food items to temperature and labeled accurately. * Set up, maintain, and take down all food services, including continental breakfast, afternoon tea, and evening hors d' oeuvres and beverages. * Serve Carriage House guests and be available to arrange any other hotel services. * Clean, maintain kitchen pantry, wash dishes, and glassware and dispose of shift garbage. * Stock rotate and organize all daily/weekly orders received. * Complete waste tracking sheet accordingly. * Communicate the need of additional supplies. Skills/Requirements * Must be at least 18 years old. * Minimum of a high school diploma or equivalent. * Prior experience as a receptionist or in customer service required. * Guest Services I: 1-2 years of experience * A friendly, outgoing personality, attention to detail and high degree of accuracy desired. * Must have and maintain a valid driver's license. * Physical requirements include: walking, standing for extended periods, bending, reaching and frequently lifting up to 50 pounds. Some previous experience in guest services preferred. Work hours will frequently include weekends and holidays and occasionally include overnight shifts. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is $15.25. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************** It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
    $15.3 hourly 25d ago
  • Front Desk Sales Associate

    PCRK Group

    Front desk agent job in Appleton, WI

    Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team! Key Responsibilities: Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets. Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions. Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business. Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach. Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area. Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance. Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day. Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere. Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table. Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment. Requirements What We're Looking For: A persuasive, outgoing personality who loves engaging with people and influencing decisions. A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets. Strong communication and relationship-building skills to connect with clients and close sales. Confidence in a fast-paced, dynamic environment where you can take initiative and drive results. Organizational skills to juggle multiple tasks while keeping sales at the forefront. Passion for wellness and a belief in the value of Massage Envy's services. Ability to stand for extended periods and maintain a professional, energetic presence. Previous sales experience is a plus, but we're looking for drive and personality above all! Why Join Us? Be part of a vibrant, supportive team where your energy and ideas make a difference. Opportunity to shine in a role that rewards persuasion, hustle, and results. Competitive compensation with performance-based incentives for top performers. Training and support to help you master our services and sales processes. A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location. Salary Description up to $15 per hour
    $15 hourly 60d+ ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front desk agent job in Appleton, WI

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Responsible for maintaining an organized schedule. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand. Assist in all in store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory product training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience Sales and Marketing Experience Preferred Salon Experience Job Type: Part Time, Full Time Education: High school, or equivalent Availability: Nights and Weekends (Required)
    $30k-37k yearly est. 60d+ ago
  • Front Desk Representative

    Capital Credit Union 4.1company rating

    Front desk agent job in Kimberly, WI

    Upholds the Credit Union's mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by assisting members in person and on the telephone, delivering comprehensive Credit Union information through attentive, consultative guidance. Refers members to the appropriate team member in a professional and efficient manner. Demonstrates a commitment to providing enthusiastic, high-quality service, with a strong focus on cultivating meaningful relationships with members. Essential Responsibilities Welcomes all members upon their arrival to the facility. Creates an inviting space by assisting members and vendors in person, determine their needs, and refer them to the appropriate team members. Communicates wait times and may offer refreshments while they are waiting. If the appropriate team member is unavailable, this role may accept a message on their behalf and ensure it is promptly delivered, request alternative option to assist member, or if permitted may schedule appointment. Engage members in thoughtful conversation, this role identifies opportunities to share promotions and proactively connect individuals to expert resources-including Member Service Representatives, Mortgage Lenders, and the Capital Investment Group. Coordinating member appointments as needed, this approach fosters trust and encourages deeper engagement with the Credit Union's full suite of services. Educates new and existing members about the credit union's products and services tailored to support their financial well-being and deliver meaningful benefits. Process special member requests, including but not limited to account research, stop payments, wire transfers, ACH, check orders, and updating contact information. Maintains an effective working knowledge, including the technical aspects of the products and services offered to members. May include additional training in areas related. Address and resolve member concerns and complaints as needed, ensuring timely and effective solutions. Brings member questions and concerns to supervisor if attention and follow up is needed. May perform miscellaneous duties including, but not limited to, sorting mail, verifications of deposit, ordering bakery items, making coffee, organizing and cleaning kitchen, ordering and stocking branch and kitchen supplies, making popcorn, maintaining facility and delivery logs for the branch. Maintains a presentable lobby area for members and vendors. Log all vendors accessing the building. Completes miscellaneous projects for the organization including help with stuffers, process mail payments, process transactions for members that do not involve cash, open additional accounts for members such as savings and Certificates, assist with Digital Banking questions, assist with debit card printing and questions, perform Notary and Signature Guarantee services, send out holiday cards, and additional tasks as needed. Necessary Experience and Qualifications Ability to read, write, and comprehend detailed and sometimes technical instructions, correspondence, and memos; and ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education. Good working knowledge of the core computer system, Word, E-mail, and Excel, specifically the software necessary to view/schedule appointments. Must be able to operate fax machine, coffee maker and popcorn machine. All these skills are normally acquired in one to three months of on-the-job experience. Comprehensive knowledge of Credit Union products and services in order to provide information to members as normally acquired in three to six months of related experience with the Credit Union. May be trained to open additional deposit products, renew CD's and issue debit cards. Communication/listening skills necessary to deal effectively and courteously with a diverse group of members, vendors, and employees in high-stress situations. Ability to exercise independent judgment when addressing member problems. Analytical ability to understand instructions, straight-forward comparisons of numbers, and the ability to collect information from computer screens and other available sources to assist members. Must be able to analyze, research, and resolve member problems and determine the appropriate course of action in unique situations. Work Environment and Physical Requirements Office environment with moderate level of noise Frequent use of telephone, copier, computer, fax machine and other office machines Prolonged sitting or standing Frequent mental and visual concentration Minimal lifting up to 25 pounds The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements. Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.
    $29k-34k yearly est. 3d ago
  • Receptionist Support Services- Green Bay

    Vida Inc. 4.3company rating

    Front desk agent job in Green Bay, WI

    Job DescriptionSalary: $17.00 to $20.00 Job Title:Receptionist - Support Services (Green Bay) Program: Support Services Supervisor:Support Services Manager In the receptionist role, this team member performs clerical tasks in support of Vidas mission. The receptionist acts as the first impression greeting clients, answering the phone, and allowing access to the building through our security system, in a professional and respectful manner. The receptionist presents Vida as a life-affirming organization qualified and desiring to serve the caller/visitor in a caring and respectful manner. Responsibilities Reception: Answers all calls and connects the caller to the proper individual in a timely fashion. Greets all guests, including clients, in a professional, friendly tone that conveys the caring and serving attitude of the organization. Assist with other administrative work connected to client resources when needed. Key person in keeping resource binder and resources in shared files updated for staff and mentors Provides clients with appropriate paperwork and informs mentors of appointment arrivals Maintains client confidentiality Be aware and communicate schedule changes to staff and volunteers Receives material and monetary donations and provides tax receipts as appropriate and in compliance with pertinent policy and IRS guidelines. Provides appropriate organization information Maintains knowledge and understanding of programs and personnel connected with each program Maintains a schedule of and be knowledgeable about upcoming events connected with Vida. Provides this information to callers and visitors as appropriate. Assists staff and volunteers with daily tasks as requested by the Support Services manager and supervisors. Tasks may include recording information, copying, and assembling materials, sorting materials, filing, and placing phone calls. Performs special projects or tasks as assigned by Support Services manager and supervisors. Maintain appropriate supplies in the reception and other office areas. Communicate with LiveWire, OTG, and other maintenance issues Assist Marketing Manager with creation and posting of flyers/client program advertisements Boutique Supervision: Providing volunteers with tasks and projects in the sorting room boutique Entering donations into Salesforce Help for the Homeless Vida representative Communicating product recalls with boutique volunteers Adopt-A-Family Coordination for Green Bay Play Date Coordination for Green Bay Grounds/building maintenance coordination for Green Bay Supervision/Direction (Received/Exercised) Work is performed independently with periodic review. Employee organizes work and sets priorities based on schedule and office priorities established by Support Services Manager and supervisors. Manager regularly reviews non-routine work and periodically reviews routine work. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving: Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics. Customer Service: Manages difficult or emotional patient/resident/client situations; Responds promptly to patient/resident/client needs; Solicits patient/resident/client feedback to improve service; Responds to requests for service and assistance; Meets commitments. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication: Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information. Teamwork/Professionalism: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Approaches others in a tactful manner; reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality Management/Quality: Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; supports organizations goals and values; Benefits organization through outside activities. Qualifications Professional and pleasant business oral communication skills, including a pleasant and respectful tone of voice both in person and on the phone. Good listening skills, calm discernment. Basic written communication skills. Ability to multi-task in busy environment. Willingness and ability to learn more about Vidas programs to better serve the clients and callers needing information. Willingness and ability to abide by the office policies. Willingness and ability to serve clients and other Vida constituencies (including other staff, donors, vendors, etc.) in a way that honors, supports and promotes Vidas mission. Willingness and ability to demonstrate commitment to Vidas mission in the execution of position responsibilities. High school graduation or GED strongly preferred Experience and/or training as receptionist or in other office skills strongly preferred. Basic word processing/data entry skills, including working knowledge of Microsoft Word and Outlook, preferred. The above describes the general nature of the job and is not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities and working conditions.
    $17-20 hourly 3d ago
  • Hotel Front Desk Clerk/Night Auditor (2nd Posting)

    Menominee Casino Resort 4.0company rating

    Front desk agent job in Keshena, WI

    ESSENTIAL DUTIES AND RESPONSIBILITIES Answers incoming calls and in-house calls, expediting calls to the proper extensions. Posts and delivers calls and messages for guests; executes pages over the intercom and/or radio systems. Shall answer phones promptly and courteously, using a friendly voice and tone. Operates computerized program for processing hotel reservations. Maintains a close working relationship with all Front Desk Employees and assists in informing prospective Hotel guests of higher room value options. Inputs and manually records wake-up calls for guests. Accesses guest information from the computer. Verifies accuracy of guest room confirmations, files reservations and confirmations. Maintains a working knowledge of room rates, types, locations, package plans, special features, information on all outlets, hours of operation, and various local attractions, in order to advise guests of same, whenever possible. Assists guests with the check-in process at the Hotel in a courteous and polite manner. Answers guest questions regarding hotel and property facilities, events and ensures that adequate information is provided. Shall handle cash, check, and credit card transactions. Shall post and reconcile all daily activity. Shall maintain accurate records. Assists guests with checkout at the end of their stay in an efficient and timely manner. Handles guest complaints or concerns in a polite, courteous and efficient manner. Verifies accuracy of guest room confirmations, files reservations and confirmations. Prepares and distributes management reports to Hotel Administration and the Finance Department. Audits all guest records; verifies credit card approval Posts room and tax charges to guest accounts. Complete the Night Audit tasks and fill out proper reports correctly and accurately and have them balance. Does Bucket Checks, and duties assigned to night audit. Responsible for maintaining a consistent, regular attendance record. Ensures that the check-in and check-out process is handled in accordance. Ability to work in a fast-paced environment. Shall perform other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Shall have an acceptable work history and/or exceptional previous work record. Shall have a pleasing personality and the ability to interact with the public in a congenial manner. Shall possess the ability to react quickly to stressful situations without losing his/her composure and conduct themselves professionally at all times. Candidate must be of good integrity, honest and trustworthy. Previous night audit and/or front desk experience a plus. Must be able to withstand a background check. Must be approved for and maintain a valid gaming license. Preference given to qualified Menominee or other Native American applicants. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum Requirements High School Diploma, GED or HSED required. Guest service experience in any business environment. Required three (3) months money handling experience. SPECIAL QUALIFICATIONS Must possess effective communication and organizational skills. Must have previous computer experience with Microsoft word and excel. Must be at least 18 years old. CRIMINAL BACKGROUND MINIMUM REQUIREMENTS No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years A crime of any kind related to gambling in the immediately preceding two years A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years. A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding 2 years. “In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.” Hiring in Gaming Position is contingent upon criminal background check. LANGUAGE SKILLS Ability to read and understand policy and procedure manuals. Ability to respond to common inquiries or complaints from guests. MATHEMATICAL SKILLS Ability to perform basic math (add, subtract, and divide). REASONING ABILITY Ability to define problems, establishes facts, and draw conclusions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Occasionally the Employee may lift up to 25 lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for long periods of time. The noise level in the work environment is usually moderate. 2nd Posting: 2/3/25 to until filled
    $25k-31k yearly est. 60d+ ago
  • Guest Services Agent

    Bergstrom Auto

    Front desk agent job in Neenah, WI

    Job Details Guest Services - Neenah, WI Full Time Customer Service Scheduler Bergstrom Quest Training Center - Neenah, WI At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you're passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! Key Responsibilities Determine requirements by working with guests via the phone, email and chat-to-text Answer inquiries by clarifying desired information, researching, location and providing information Answer incoming phone calls in a prompt, polite, professional manner Fulfill requests by clarifying desired information, scheduling appointments and forwarding on requests Sell additional services by recognizing opportunities for scheduled maintenance package Refer guest complaints to appropriate dealership team member as necessary for resolution Maintain guest information database by entering and updating guest information Schedule: Hours vary 7:00 am to 6:00 pm. Monday-Friday; with 2 late shifts of 10:00 am to 6:00 pm each week; 100% in office - no remote work available . Pay of $17.00/hour plus a monthly performance bonus. Qualifications: Upbeat and positive personality Active listening skills Ability to provide excellent guest service Strong communication skills Ability to build relationships with team members and guests Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team: Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program Free Team Member Clinic Access to a Free Health Coach Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Join Wisconsin's Largest and Most Award-Winning Automotive Group! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin's largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We've also earned accolades such as Glassdoor's “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!
    $17 hourly 60d+ ago
  • Front Desk/Host

    Daveandbusters

    Front desk agent job in Green Bay, WI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $14 per hour Salary Range: 7.25 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-14 hourly Auto-Apply 60d+ ago
  • Guest Service Agent & Bartender

    Adventure Hospitality

    Front desk agent job in Sheboygan, WI

    Harbor Winds Hotel in Sheboygan, managed by Adventure Hospitality, is looking for a part-time Guest Service Agent to join our talented and growing team. We are a family-run, growing company with two locations in Wisconsin. Our focus is on small boutique hotels, where we love the craft of creating unique and memorable experiences for every guest. Harbor Winds Hotel is a 26-room boutique hotel located on the riverfront in Sheboygan. We recently completed a renovation and expansion of our lobby area, adding a bar, The Lounge at Harbor Winds, that is open to the public. This role is responsible for creating and cultivating the end-to-end guest experience so that guests write 5-star reviews and have all their friends wanting to come to Harbor Winds. This role will work both in Guest Services and as a Bartender on the same shift. Example of Responsibilities Greeting and welcoming all guests with a smile and uplifting energetic presence. Checking guests in and out of their rooms Serving guests drinks. Booking reservations for guests over the phone and in person. Providing guests with hotel and area information. Handling guest payments (credit card and cash) following standard operating procedures Responding to reservation requests made by guests. Answering incoming phone calls for the property. Setting up and taking down breakfast. Ensuring the grounds and public areas are shining their best for our guests. Promptly responding to guest requests while staying with us, including minor maintenance tasks. We are a small and close team, and our willingness to assist anywhere on the property as needed, including housekeeping, is in our DNA. For our part-time team members, we offer paid time off (PTO), where you earn paid time off for every hour you work, starting on your first day. Team members also receive team member and family discounts at Adventure Hospitality locations and partner hotels through Stash Hotel Rewards. This role will primarily work the second shift between 2pm and 10pm, but flexibility to work between the hours of 6am and 10pm is required. Must work nights and weekends, be able to lift over 50 lbs., have or be able to get your bartender license/permit, constantly be on your feet, sit for periods at a desk, be a self-starter, able to work alone, and be a step ahead of your managers and guests needs.
    $24k-30k yearly est. 60d+ ago
  • Front Desk Attendant (Oshkosh YMCA Tennis & Pickleball Center)

    Oshkosh Community Young Mens Christian Assn 2.9company rating

    Front desk agent job in Oshkosh, WI

    Job Details Oshkosh, WI Part TimeDescription This position is for our front desk at the Oshkosh Y Tennis/Pickleball Center. Will be responsible for greeting customers, answering phone, making reservations, taking payments and answering program/membership questions. Some other miscellaneous tasks as well. Qualifications Must enjoy working with all ages, be friendly and enjoy the recreation field. 10-15 hours week. Will need to be CPR pro certified (we provide that training). Must be 18 years or older.
    $21k-26k yearly est. 59d ago
  • Front Desk Clerk-3pm-11pm-Hotel Retlaw Fond Du Lac WI

    Hotel Retlaw, Fond Du Lac Wi

    Front desk agent job in Fond du Lac, WI

    Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the 3pm-11pm shift for the Hotel Retlaw, in Fond du Lac, Wisconsin. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting  Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Hourly Rate of pay is $16.00 Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
    $16 hourly 12d ago
  • Front Desk Night Auditor

    Rb Hospitality

    Front desk agent job in Neenah, WI

    We are seeking a highly motivated and professional individual to join our team as Night Auditor at the Best Western Premier Bridgewood Resort Hotel in Neenah, WI. As hotel Night Auditor, you will be the first point of contact for guests from answering phone calls, checking-in and checking-out guests, balance daily transactions for hotel and food and beverage revenues, and handle guest issues and transmit reports. Schedule: Overnight Shift starting at: 11 PM-6 AM. About Us: The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities, recognized for its excellent service, quality dining, and commitment to community. We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests. TEAM MEMBER PERKS / BENEFITS: We believe in taking care of our team just like they take care of our guests. Here's what you'll enjoy as a part of our team: Team Member Swim Days: Enjoy the hotel's pools and hot tubs with family and friends during designated team swim times. Daily Use of Hotel Fitness Center: Stay active with free daily access to our fitness center. Discounted Hotel Stays: Get exclusive rate at Best Westerns worldwide, including a discount for Friends & Family at many locations. Discounted Meals at Batley's Grill & Bar: Enjoy discounted food items for you and up to three guests. Holiday Pay: Earn ‘time and a half' pay when working company recognized Holidays. Aflac Supplemental Insurance: Available for both full-time and part-time team members . Paid Time Off: Earned after one year of employment for those averaging 20 hours or more a week. 401K Retirement Account: Start saving with your very first paycheck. Potential to qualify for Company Match after 1-year. Health Insurance Plans: Medical, dental, and vision plans offered for full-time team members. Paid Time Off: Earned after one year of employment for those averaging at least 20 hours or more a week. 401K Retirement Account: Company match of up to 3% for full-time, eligible team members. Health Insurance Plans: Medical, dental, and vision plans offered for full-time team members. Key Responsibilities: This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned. Performs all audit procedures as set forth by the Hotel and company, on a nightly basis Performs all required audit reports Verifies the status of all wake-up call requests and ensures they are properly handled Balances all cash receipts and work performed during the audit shift and makes deposits of cash Prepares the front office for the morning shift and resets day's business Acts as a Guest Services Agent during the night time hours Acts as the Manager on Duty during night time hours Attends and actively participates in all front office meetings All other duties as assigned by a manager or supervisor Qualifications: High School diploma or equivalent, college degree strongly preferred Minimum of 2 years of previous hotel night audit experience preferred Understand and use math concepts in order to design a financial or economic system Work math problems quickly and accurately Understand and use computers and related equipment Speak and write clearly to report financial information. Excellent communication skills (verbal and written) Ability to work a flexible schedule including nights, weekends, and holidays Ability to assist in all Front Office and Reservation operations, maintain organization, and manage guest concerns Physical Requirements: Prolonged standing: Most of the workday will be spent standing at the front desk. Light lifting: Occasionally lifting and carrying items like keys, paperwork, or small luggage. Hand dexterity: Frequent use of hands to operate computers, handle cash, and write information. Mobility: Ability to move around the front desk area to assist guests. Visual acuity: Clear vision for reading information on computer screens and guest documents. We look forward to hearing from you
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Guest Services Agent, Kohler Hospitality

    Kohler 4.5company rating

    Front desk agent job in Kohler, WI

    Work Mode: Onsite Opportunity Join our guest services team-the heartbeat of our business and the warmth our guests remember long after their stay. Specific responsibilities include: Open the door and greet guest with "sense of arrival" by using proper greeting and last name. * Register guests in property management system. * Escort guests to their rooms with luggage. * Valet guest's vehicle if requested or give directions to parking areas for self-park. * Assist guests with requested reservations for resort properties. * Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event. * Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. * Inform supervisor of any guest problems or unusual circumstances. This is Part-Time opportunity working Weekdays & Weekends. Shifts will vary between 6:00am and 11:00pm. Skills/Requirements * Candidates must be 18 years or older to apply. * Candidates must possess a valid driver's license. * Strong verbal and written communication skills are necessary. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is $10.40 - $15.60. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************** It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
    $10.4-15.6 hourly 5d ago
  • Front Desk Sales Associate

    PCRK Group

    Front desk agent job in Green Bay, WI

    Full-time, Part-time Description Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team! Key Responsibilities: Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets. Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions. Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business. Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach. Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area. Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance. Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day. Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere. Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table. Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment. Requirements What We're Looking For: A persuasive, outgoing personality who loves engaging with people and influencing decisions. A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets. Strong communication and relationship-building skills to connect with clients and close sales. Confidence in a fast-paced, dynamic environment where you can take initiative and drive results. Organizational skills to juggle multiple tasks while keeping sales at the forefront. Passion for wellness and a belief in the value of Massage Envy's services. Ability to stand for extended periods and maintain a professional, energetic presence. Previous sales experience is a plus, but we're looking for drive and personality above all! Why Join Us? Be part of a vibrant, supportive team where your energy and ideas make a difference. Opportunity to shine in a role that rewards persuasion, hustle, and results. Competitive compensation with performance-based incentives for top performers. Training and support to help you master our services and sales processes. A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
    $23k-30k yearly est. 60d+ ago
  • Guest Services Agent, Kohler Hospitality

    Kohler Co 4.5company rating

    Front desk agent job in Kohler, WI

    _Work Mode: Onsite_ **Opportunity** Join our guest services team-the heartbeat of our business and the warmth our guests remember long after their stay. Specific responsibilities include: Open the door and greet guest with "sense of arrival" by using proper greeting and last name. + Register guests in property management system. + Escort guests to their rooms with luggage. + Valet guest's vehicle if requested or give directions to parking areas for self-park. + Assist guests with requested reservations for resort properties. + Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event. + Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. + Inform supervisor of any guest problems or unusual circumstances. This is Part-Time opportunity working Weekdays & Weekends. Shifts will vary between 6:00am and 11:00pm. **Skills/Requirements** + Candidates must be 18 years or older to apply. + Candidates must possess a valid driver's license. + Strong verbal and written communication skills are necessary. **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is $10.40 - $15.60. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location._ **Why Work at Kohler Co.?** Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! **About Us** Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************* . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law (****************************************************************** and the EEO is the Law Supplement (****************************************************************** .
    $10.4-15.6 hourly 5d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Appleton, WI?

The average front desk agent in Appleton, WI earns between $24,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Appleton, WI

$29,000

What are the biggest employers of Front Desk Agents in Appleton, WI?

The biggest employers of Front Desk Agents in Appleton, WI are:
  1. Shaner Hotels
  2. Rb Hospitality
Job type you want
Full Time
Part Time
Internship
Temporary