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Front desk agent jobs in Egg Harbor, NJ

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  • ALOFT Front Desk Agent

    Delco Development LLC

    Front desk agent job in Mount Laurel, NJ

    Job Description Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. 3d ago
  • Front Desk Agent-Mahalo

    Mahalo Diamond Beach

    Front desk agent job in Wildwood Crest, NJ

    The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets and welcomes guests. Assigns rooms and keys. Answer the phone in a pleasant manner. Makes reservations. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Coordinates with various departments to ensure rooms are ready for check-in. Answers inquiries regarding hotel area and services. Provide luggage service when needed. Provide suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting. Competencies Communication Proficiency. Guest Focus. Stress Management/Composure. Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds. PHYSICAL ENVIRONMENTAL DEMANDS: Stand- Over 2/3rd of the time Walk- Over 2/3rd of the time Sit- Under 1/3rd of the time Use hands to fingers, handle or feel- Over 2/3rd of the time Reach with arms and hands- Over 2/3rd of the time Climb or balance- Up to 2/3rd of the time Stoop, kneel, crouch or crawl- Up to 2/3rd of the time Talk or hear- Over 2/3rd of the time Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time Adherence to all policy and procedures delineated in the ICONA Handbook Position Type/Expected Hours of Work This is a full-time position. This role requires forty, plus hours to include nights weekends and holidays. Travel No travel is expected for this position. Required Education and Experience High school diploma or equivalent required. One-year prior hotel experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. View all jobs at this company
    $28k-34k yearly est. 60d+ ago
  • Front Desk Agent/Night Auditor - Part Time

    Westmont Group 4.3company rating

    Front desk agent job in Mount Laurel, NJ

    Come join our Front Desk team in creating "monumental experiences" for our guests! We are seeking a friendly, spirited, outside-the-box thinker to join our team. Above all, we are looking for someone who puts guest relations and the guest experience above all else. The Front Desk is the Hub of the hotel, which means you will have the most interaction with our hotel guests and will coordinate their whole experience with all other departments. This position is Part Time Front Desk Agent/Night Auditor. The ideal candidate will be: · Fun and approachable · Calm, cool and collected under pressure · Resourceful and able to think on their feet · Highly organized and detail-oriented · A strong communicator able to liaise with guests + share pertinent information across departments · Someone who lives and breathes hospitality Job duties will include but not be limited to: · Utilizing Property Management System software to conduct the bulk of work duties · Checking guests in with a warm welcome and big smile · Anticipating guests needs and finding creative ways to go above and beyond · Identifying VIPs and assign rooms appropriately based on guest needs · Consistently coordinating with Housekeeping and Engineering · Ensuring billing is correct + post correct charges · Answering phone calls, guest questions, and requests · Handling guest complaints calmly and swiftly · Communicating effectively via email for internal and external communication · Checking out guests while ensuring they enjoyed their stay + fixing any issues prior to departure Qualifications: · Previous hotel experience strongly preferred, but prior Customer Experience is required · Fun, outgoing, and warm personality · Fluent in written and spoken English - other languages a plus · Excellent oral and email composition skills · Ability to multitask with a smile The Hotel is open 24/7 - this means availability to work mornings, evenings, overnights, weekends, and holidays. Shifts can be 7am-3pm, 3pm-11pm or 11pm-7am. Join Our Team and Enjoy Outstanding Benefits! At Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team: 401(k) Retirement Plan Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings! Paid Time Off After 90 days of service, Part Time Associates are eligible to earn sick time based on hours worked. Employee Referral Program Help grow our team and earn rewards when you refer friends or family. Travel Perks Enjoy discounted room rates at Marriott properties worldwide! Daily Meals Complimentary meals are provided to all associates during their shift. EOE/ M / F /D/V Shift can be either: 7:00 am-3:00 pm; 3:00 pm-11:00 pm or 11:00 pm - 7:00 am
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Part Time Front Desk Agent- The Seahaus Hotel

    Newcrestimage 3.7company rating

    Front desk agent job in Atlantic City, NJ

    We are seeking a dedicated and friendly Front Desk Agent to join our team at the Seahaus Hotel Atlantic City. The ideal candidate will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. This position requires strong organizational skills, proficiency in office management, and the ability to handle multiple tasks efficiently. As a Front Desk Agent, you will ensure that all guests receive a warm welcome and have their needs met promptly. Duties * Greet and assist guests upon arrival, providing information about the facility and services offered. * Manage phone systems to handle incoming calls, inquiries, and reservations effectively. * Perform clerical duties including filing, data entry, and maintaining accurate records. * Utilize Google Workspace for calendar management and scheduling appointments. * Handle customer support inquiries with professionalism and courtesy, resolving issues as they arise. * Maintain an organized front desk area to ensure a welcoming environment for guests. * Collaborate with other departments to ensure seamless guest experiences. * Assist with administrative tasks as needed to support overall operations. Skills * Strong organizational skills with attention to detail. * Proficiency in using phone systems and office equipment. * Familiarity with Google Workspace applications for efficient task management. * Bilingual abilities are a plus, enhancing communication with diverse guests. * Experience in calendar management to coordinate schedules effectively. * Previous front desk or customer service experience is preferred. * Excellent typing skills for data entry and documentation purposes. * Strong clerical skills to support administrative functions within the office. Join our team as a Front Desk Agent where your contributions will make a significant impact on our guest experience! Job Type: Part-time Pay: $17.00 per hour Expected hours: 16 per week Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such position and employment status. Schedule: * 8 hour shift * Evening shift * Night shift * Overnight shift Experience: Customer service: 1 year Front Desk: 1-2 years (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)
    $17 hourly 5d ago
  • Part Time Front Desk Agent- The Seahaus Hotel

    Onboarding

    Front desk agent job in Atlantic City, NJ

    Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our team at the Seahaus Hotel Atlantic City. The ideal candidate will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. This position requires strong organizational skills, proficiency in office management, and the ability to handle multiple tasks efficiently. As a Front Desk Agent, you will ensure that all guests receive a warm welcome and have their needs met promptly. Duties Greet and assist guests upon arrival, providing information about the facility and services offered. Manage phone systems to handle incoming calls, inquiries, and reservations effectively. Perform clerical duties including filing, data entry, and maintaining accurate records. Utilize Google Workspace for calendar management and scheduling appointments. Handle customer support inquiries with professionalism and courtesy, resolving issues as they arise. Maintain an organized front desk area to ensure a welcoming environment for guests. Collaborate with other departments to ensure seamless guest experiences. Assist with administrative tasks as needed to support overall operations. Skills Strong organizational skills with attention to detail. Proficiency in using phone systems and office equipment. Familiarity with Google Workspace applications for efficient task management. Bilingual abilities are a plus, enhancing communication with diverse guests. Experience in calendar management to coordinate schedules effectively. Previous front desk or customer service experience is preferred. Excellent typing skills for data entry and documentation purposes. Strong clerical skills to support administrative functions within the office. Join our team as a Front Desk Agent where your contributions will make a significant impact on our guest experience! Job Type: Part-time Pay: $17.00 per hour Expected hours: 16 per week Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such position and employment status. Schedule: 8 hour shift Evening shift Night shift Overnight shift Experience: Customer service: 1 year Front Desk: 1-2 years (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)
    $17 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Cape Resorts Group

    Front desk agent job in Cape May, NJ

    Department: Front Office Front Desk Agent Reports to: Front Office Manager Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. These duties may be described as, but not limited to: Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information. Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts. Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations over the telephone and at the front desk when required. Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants. Informs hotel customer about the properties services. Required Knowledge, Skills, Abilities: Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel. Requires good communication skills, both verbal and written. Ability to work under pressure required. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits. Minimum Qualifications: High school or equivalent education required. One to two years in a public contact position.
    $28k-34k yearly est. Auto-Apply 19d ago
  • Front Desk Agent

    Beach Plum Farm

    Front desk agent job in Cape May, NJ

    Department: Front Office Front Desk Agent Reports to: Front Office Manager Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. These duties may be described as, but not limited to: Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information. Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts. Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations over the telephone and at the front desk when required. Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants. Informs hotel customer about the properties services. Required Knowledge, Skills, Abilities: Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel. Requires good communication skills, both verbal and written. Ability to work under pressure required. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits. Minimum Qualifications: High school or equivalent education required. One to two years in a public contact position.
    $28k-34k yearly est. Auto-Apply 19d ago
  • Daddy O Hotel Front Desk Agent

    Lucky Dog Enterprises

    Front desk agent job in Beach Haven, NJ

    AT FEARLESS RESTAURANT GROUP What makes Fearless Restaurants special and a great place to work?! Cuz' we give a damn! We are part of Fearless Restaurant Group; a multi-concept group of 10 independent restaurants based in Philadelphia, PA and Long Beach Island, NJ. As a company, our talent, teamwork, resources, opportunity define us, and a workplace built on loyalty and respect. We're a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward. Daddy O restaurant in LBI boosts a chic, modern and comfortable interior located only one block from the beach in a vintage seashore styled boutique hotel. The Restaurant menu offers American comfort food with modern creative twists in the dining rooms and outdoor garden patio. The full service energetic bar boasts specialty drinks and draft beer for festive Happy Hour Monday - Friday. The rooftop O Bar serves sushi and plenty of sunshine and views. Daddy O has two private dining rooms that are perfect for celebrations. Daddy O Hotel's 22 rooms offer a luxurious retreat with modern comfort and amenities within a block of the beach. The ideal front desk agent candidate is positive, a big personality, responsible, hands-on and a team player that has strong communication skills and can handle multiple tasks in a friendly manner with grace and composure. Salary/Benefits $14 per hour starting rate of pay Direct deposit Premium PPO health and dental insurance through Independence Blue Cross Short-term disability, critical injury, and accident insurance available Discounted gym membership at Edge Fitness Clubs Health Savings Account plans available Employee Dining Benefit Program at all Fearless Restaurant locations 401k through Vanguard
    $14 hourly 60d+ ago
  • FRONT DESK AGENT

    LBI National Golf & Resort

    Front desk agent job in Little Egg Harbor, NJ

    Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The role of the Hotel Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
    $28k-34k yearly est. 15d ago
  • Room Coordinator/Front Desk Agent

    Lbi National Golf and Resort

    Front desk agent job in Little Egg Harbor, NJ

    ←Back to all jobs at LBI NATIONAL GOLF AND RESORT ROOM COORDINATOR/FRONT DESK AGENT The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! Perks for being a LBI team member: · Free Golf · Benefits for Full-time team members · 401k for Full-time team members · Discounted merchandise and dining · Discounts on hotel stays at all VIVÂMEE Hospitality resorts · Exciting work culture · Promote and portray the VIVÂMEE Values. Position Summary: The Rooms Coordinator is responsible for supporting the efficient operation of the rooms division, including reservations, guest services, and housekeeping coordination. This role ensures that room assignments, room blocks, special requests, and guest preferences are managed accurately and that interdepartmental communication flows effectively to deliver exceptional guest experience Key Responsibilities: Manage and coordinate daily room assignments based on reservations, VIPs, and special requests Liaise with housekeeping to ensure timely room readiness and accurate status updates Track and communicate guest preferences and special occasions (e.g., birthdays, anniversaries, VIPs) Support front office and reservations teams with pre-arrival planning and guest follow-up Monitor inventory of rooms and communicate overbookings, out-of-order rooms, and room discrepancies Assist in maintaining guest profiles in the PMS (Property Management System) Respond to internal and external communications in a timely and professional manner Support seamless check-in and check-out processes through effective coordination Ensure guest satisfaction by following up on room-related issues and coordinating service recovery when needed Perform administrative tasks such as coordinating event room blocks, compiling reports, handling emails, and updating tracking sheets Qualifications: · Prior experience in front office, reservations, creating room blocks or hotel operations preferred · Strong organizational skills and attention to detail · Excellent verbal and written communication skills · Proficient in hotel management systems (e.g., Opera, OnQ, Maestro, etc.) · Ability to multitask and remain calm in a fast-paced environment · 2-3 years' experience · Full availability with schedule and shifts, Holidays, weekends a MUST · A team player with a guest-first mindset · High school diploma or equivalent; hospitality degree or certification a plus · Position is typically based in an office within the front desk or rooms division area Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer. Please visit our careers page to see more job opportunities.
    $28k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Gulph Creek Hotels

    Front desk agent job in Manahawkin, NJ

    The Holiday Inn at The Mainland Manahawkin/LBI located at 151 Route 72 West in Manahawkin, New Jersey is currently hiring for a full-time Front Desk Agent. The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. This position requires weekends, holidays, and ability to work 7a to 3p, 12p to 8p, and 3p to 11p shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally, demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus BENEFITS You are also eligible to receive the following benefits: (FT Only) Paid time off & vacation Health, dental, vision insurance Voluntary life and critical ill insurance 401k Annual performance reviews Holiday pay (PT only) Paid time off 401k Annual performance reviews
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk Representative

    Non-Providers Careers 4.2company rating

    Front desk agent job in Vineland, NJ

    The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: Perform job in accordance with Company Mission, vision and goals. Provides exceptional customer service to patients and their families. Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR). Assists patients with Phreesia tablets and medical forms, as necessary. Obtains patient emails for patient portal registration. Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected. Processes patient intake forms and schedules follow up appointments through EMR. Schedules follow up appointments in accordance with insurance guidelines. Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service. As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel. Makes appointments via telephone, patient portal and in-person. Responsible for copying, barcoding, and scanning medical records, as needed. Responsible for maintaining cleanliness of patient waiting area. Prepares procedure packets. Participate in and complete all required trainings and in-services. Performs other duties as assigned. Minimum Qualifications: High School Diploma, or equivalent. Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). Must have excellent written and oral communication skills, including exceptional customer service. Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public. Must be able to work individually as well as within a team. Must be able to accurately collect and maintain money. Must be able to follow both verbal and written instructions. Must be able to work a flexible schedule. Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations. Must be able to multi-task and prioritize. Must demonstrate extreme attention to detail. Must possess strong organization skills. Must be able to problem solve and use reasoning. Must be able to meet predefined quality standards. Must maintain and project a professional attitude and appearance at all time. If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine). If working in an ASC, must complete two (2)-step PPD. Must complete all regulatory competencies in accordance with working in the ASC. Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology. All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: Associate s Degree from an accredited college or university. One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations. Compensation and Benefits: Pay Range: $16.00/Hr - $18.00/Hr PTO: Up to 96 hours in first year (pro-rated based on start date) Holidays: 7 (New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) Retirement: 401(k) with employer match Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) Other Company-Paid Benefits: Basic Life/AD&D, Employee Assistance Program Other Voluntary Benefits: Short-Term Disability, Long-Term Disability, Voluntary Life, Accident, Critical Illness, Hospital Indemnity
    $16-18 hourly 11d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Front desk agent job in Cedarville, NJ

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Rate $15.50 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $15.5 hourly 30d ago
  • Front Desk

    Retro Fitness 3.4company rating

    Front desk agent job in Berlin, NJ

    The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - Integrity, Dedication, Consistency, Experience and Innovation! Requirements ⦁ A positive upbeat personality. ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Environment ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked. With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************
    $22k-32k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Bear Paddle 3.2company rating

    Front desk agent job in Turnersville, NJ

    Requirements 2+ years of customer service, administration, or sales experience is preferred. Strong communication and multitasking abilities. Ability to work flexible hours, including evenings and weekends. Background check required. Consistent and reliable. Comfortable in water and willing to participate in swim lessons when required. Perks Include Pay rate starting at $15.13/hr. Consistent schedules. Career growth opportunities. Free swim lessons for children or grandchildren. Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you! Salary Description $15.13+
    $15.1 hourly 47d ago
  • ALOFT Front Desk Agent

    Delco Development LLC

    Front desk agent job in Mount Laurel, NJ

    Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. Auto-Apply 32d ago
  • Part Time Front Desk Agent- The Seahaus Hotel

    Onboarding

    Front desk agent job in Atlantic City, NJ

    We are seeking a dedicated and friendly Front Desk Agent to join our team at the Seahaus Hotel Atlantic City. The ideal candidate will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. This position requires strong organizational skills, proficiency in office management, and the ability to handle multiple tasks efficiently. As a Front Desk Agent, you will ensure that all guests receive a warm welcome and have their needs met promptly. Duties Greet and assist guests upon arrival, providing information about the facility and services offered. Manage phone systems to handle incoming calls, inquiries, and reservations effectively. Perform clerical duties including filing, data entry, and maintaining accurate records. Utilize Google Workspace for calendar management and scheduling appointments. Handle customer support inquiries with professionalism and courtesy, resolving issues as they arise. Maintain an organized front desk area to ensure a welcoming environment for guests. Collaborate with other departments to ensure seamless guest experiences. Assist with administrative tasks as needed to support overall operations. Skills Strong organizational skills with attention to detail. Proficiency in using phone systems and office equipment. Familiarity with Google Workspace applications for efficient task management. Bilingual abilities are a plus, enhancing communication with diverse guests. Experience in calendar management to coordinate schedules effectively. Previous front desk or customer service experience is preferred. Excellent typing skills for data entry and documentation purposes. Strong clerical skills to support administrative functions within the office. Join our team as a Front Desk Agent where your contributions will make a significant impact on our guest experience! Job Type: Part-time Pay: $17.00 per hour Expected hours: 16 per week Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such position and employment status. Schedule: 8 hour shift Evening shift Night shift Overnight shift Experience: Customer service: 1 year Front Desk: 1-2 years (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)
    $17 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Cape Resorts Group

    Front desk agent job in Cape May, NJ

    Department: Front Office Front Desk Agent Reports to: Front Office Manager Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. These duties may be described as, but not limited to: Greet and welcome guest upon arrival. Register guests into the computer, verifying reservation, address and credit information. Accept payment for guest's accounts both at the time of registration and check out. Maintain a house bank and make a deposit and accurate report of daily receipts. Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist with handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations over the telephone and at the front desk when required. Communicating with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner Handles customer concerns (and compliments) and upholds Cape Resorts Group's commitment to customer service. Responds to customer inquiries regarding hotel services, room rates, entertainment schedules and restaurants. Informs hotel customer about the properties services. Required Knowledge, Skills, Abilities: Knowledge of computer programs, including, but not limited to, PMS (Maestro), Microsoft Word and Excel. Requires good communication skills, both verbal and written. Ability to work under pressure required. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exits. Minimum Qualifications: High school or equivalent education required. One to two years in a public contact position.
    $28k-34k yearly est. Auto-Apply 17d ago
  • FRONT DESK AGENT-PART TIME

    LBI National Golf & Resort

    Front desk agent job in Little Egg Harbor, NJ

    Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The role of the Hotel Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
    $28k-34k yearly est. 24d ago
  • Front Desk Agent

    Gulph Creek Hotels

    Front desk agent job in Ship Bottom, NJ

    Hotel LBI Part-Time $17.00 an Hour We are looking for a qualified front desk agent with a positive mindset to join our team. Are you a people person? Do you aim to provide a memorable experience with every interaction? If so, we would love to have you on our team! Applicant must have strong interpersonal and administrative skills. Key Requirements: Please have solid references Successful history as a front desk agent or related hospitality/Customer Service experience Seeking outgoing person with a team mindset Flexible to cross train and for emergency coverage Punctual and Reliable Task-driven individual Prior Guest Service Experience Can work weekends and holidays Standing required entire shift Work as a team Responsibilities: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments Maintain a clean and neat front desk area To Apply: Submit resume detailing your experience
    $17 hourly Auto-Apply 14d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Egg Harbor, NJ?

The average front desk agent in Egg Harbor, NJ earns between $25,000 and $38,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Egg Harbor, NJ

$31,000

What are the biggest employers of Front Desk Agents in Egg Harbor, NJ?

The biggest employers of Front Desk Agents in Egg Harbor, NJ are:
  1. Onboarding
  2. NewcrestImage
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