Front Desk Clerk
Front desk agent job in Cottage Grove, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations
Provide information about the property and its amenities
Monitor room availability and follow restrictions and booking policies and procedures
Adhere to cash handling and financial transactions policies and procedures
Use equipment properly and adhere to cost controls to reduce expense and waste
Generate Property Management System reports and complete shift reconciliation
Provide clerical support
Knowledgeable of hotel emergency procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1+ years prior guest service experience
Preferred Knowledge and Certification:
1-year switchboard and/or reservations experience
1-year cash handling experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Proven to accurately type
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel frequently
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume of direct public contact
Front Desk Agent - Part Time
Front desk agent job in Minneapolis, MN
Property Description
Emery Hotel, Autograph Collection, located in the heart of Minneapolis, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxury boutique hotel that offers unique experiences and exceptional service to our guests. With positions available in front desk, housekeeping, food and beverage, guest services, and more, there are abundant opportunities for career growth and advancement. Our hotel features stylish and contemporary design, upscale facilities, and a vibrant atmosphere, creating an exciting work environment. As a member of the Emery Hotel team, you'll have the chance to provide personalized service to our guests, work in a creative and innovative team, and be a part of the prestigious Autograph Collection by Marriott brand. Join us in delivering unparalleled hospitality experiences and become a valued member of our team at Emery Hotel, Autograph Collection in Minneapolis!
Overview
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.
Responsibilities:
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
Provide information about hotel facilities, services, and local attractions.
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
Process guest payments and maintain accurate records.
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
Maintain the cleanliness and organization of the front desk area.
Assist in administrative tasks, such as answering phone calls and handling reservations.
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!
Qualifications
High school diploma or equivalent
Prior cash handling experience necessary
Exceptional communication skills
Very good computer skills
Ability to work flexible hours including weekends and holidays
Strong problem-solving skills
Ability to multitask and work in a fast-paced environment
Experience in customer service is preferred
Knowledge of hotel or resort operations is a plus
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $19.00 - USD $19.00 /Hr.
Auto-ApplyFront Desk Hospitality Agent
Front desk agent job in Minneapolis, MN
Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in 2014, Sonder combines thoughtfully designed spaces with seamless, tech-enabled service - all delivered through a single, beautifully integrated experience.
Our properties are located in the world's most sought-after neighborhoods, spanning 40+ markets across nine countries and three continents. Through the Sonder app, guests enjoy full control over their stay - from self check-in to 24/7 support - making every detail of travel easier, more flexible, and more inspiring.
In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to Marriott.com and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the world's largest travel loyalty platform - unlocking exciting new possibilities for our guests and employees.
Sonder is focused on delivering amazing experiences for the modern traveler while driving smart, sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand - and we're building something that's reshaping the future of travel.
Life At Sonder
We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out this article to find out more about our Culture and Principles.
Our Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with guests, creatively solving problems, and is committed to delivering exceptional guest service. At Sonder, we believe that guest satisfaction is paramount, and our Front Desk Hospitality Agents play a crucial role in delivering memorable stays for our guests. If you're ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we'd love to hear from you!
The Opportunity:
* Be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners from the front desk.
* Guide guests through the technology-rich Sonder experience, ensuring they make the most of their stay by engaging with the Sonder app and self-service features.
* Communicate with guests in-person and through digital communication systems to anticipate and address their needs, ensuring a seamless and enjoyable experience throughout their stay.
* Handle all guest interactions with the highest quality of service and professionalism, owning guest issues to resolution and accommodating requests whenever possible.
* Ensure the maintenance, cleanliness, and organization of both guest-facing and back-of-house working spaces, contributing to a welcoming and efficient environment for both guests and team members.
* Flexibly support the back-of-house team on a day-to-day basis as needs arise, including housekeeping quality audits, inventory checks, and minor maintenance and technology issues; Support multiple Sonder properties throughout the local market, as required
* Assist market leadership with administrative tasks to keep all operations running smoothly and contribute to continuous improvement in the guest experience.
* In markets where applicable you will also be required to; set up the breakfast buffet and tables, help serve and take care of the breakfast and to respect HACCP
Who We Look For:
* Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles.
* Personable, service-minded, and positive; you love speaking with guests in-person and through digital support channels.
* Excellent problem-solving skills, with a proactive approach to addressing guest needs and a desire to "get it done" for our guests.
* Strong computer literacy and writing skills, and comfortable switching between multiple desktop and mobile applications.
* Organized, hardworking, and detail-oriented; someone who thrives in a fast-paced environment with an ability to work effectively both independently and in a team.
* Flexible schedule and open to working evenings, weekends, and holidays.
* Ability to remain standing for extended periods of time and lift and/or carry items weighing up to 50 pounds.
* Proficiency in languages other than English is an asset.
* This role requires regular access to a reliable smartphone for work purposes (expense reimbursement available).
* This role requires a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.
The pay range for this role is between $31,595.00 - $41,600.00 annually. Actual pay within the range is dependent on multiple factors, including your geographic location. Equity, benefits, and discretionary bonus may be additional forms of compensation for this role and are not included in the provided pay range.
Benefits
We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees, benefits may include:
* Competitive compensation
* Medical, dental and vision insurance (where applicable)
* Flexible vacation
* Wellness and volunteering days
* Annual free credits and discounts to stay in Sonders
* Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Learn More About Sonder
* Corporate Responsibility & Sustainability
* Data Privacy Policy
* Blog: Sonder Stories
* Instagram: @sonderstays
Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder's Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.
As part of our commitment to creating a workplace open to all, we have created Sonder Circles, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email Recruiting.
Auto-ApplyFront Desk Agent - Evening and Weekend Availability
Front desk agent job in Minneapolis, MN
Job DescriptionDescription:
SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Mall of America is looking for a Front Desk Agent to join our team! This individual would need to have PM Availability on Thursday, Friday, Saturday and Sunday. The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
About Us:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity, respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Office Associate
Front desk agent job in Maple Grove, MN
RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience.
RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a temporary/casual position working various shifts, flexible schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Pushes imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patient
Faxes reports, billing information, and medical release forms as requested
(20%) Insurance
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(20%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are obtained
Schedules walk-in patients
Processes requests for image orders and CDs from referring physicians and patients
Maintains an up-to-date and accurate database on all current and potential referring physicians
(5%) Performs other duties as assigned
Front Desk Agent- Weekly Pay!
Front desk agent job in Minneapolis, MN
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
The pay is $18 per hour. We are currently hiring for part-time shifts.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, and realtor/potential homebuyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are looking for a candidate who works well alone and enjoys a fast-paced environment. Making eye contact and being welcoming are a must!
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $18 per hour. Historically, it has paid $17 to $18 per hour.
Front Desk Agent
Front desk agent job in Minneapolis, MN
The Delta Hotels Minneapolis Northeast is seeking a Front Desk Agent.
The Front Desk Agent will provide Remarkable Hospitality and exceptional service to every guest. This individual must have strong interpersonal and administrative skills. The Front Desk Agent must show professionalism at all times and is responsible for providing exemplary services to the guests upon every entry in the hotel, during their entire stay, and upon departure.
Accommodates guests of the hotel by performing the following duties:
Register and process guests using Opera and other various software systems.
Accommodate guest's requests and phone calls in a friendly and discreet manner.
Follow established policies and procedures.
Anticipate ways to increase guest satisfaction.
Clearly dispatch and communicate with all hotel staff (Engineering, HR, Sales, and Food & Beverage).
Maintain and accurate handover log for the next shift, noting pending services for guests.
Maintain a clean and neat front desk area.
Encourage guests to enroll in the Marriott Rewards Program.
Knowledge of surrounding attractions, restaurants, directions and ability to make recommendations to guests.
Adapt to special, high-pressure and sometimes unexpected situations.
Assist in various projects and office related tasks as needed.
Answer phones in a courteous and efficient manner according to the Marriott International standards.
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
Secure payment, verifying and adjusting billing as needed.
Provide guests with room and hotel information, directions, amenities and local interests.
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff.
Complete cashier and closing reports, counting the bank at the end of each shift securely.
Accept and record wake-up calls, delivering to the right department.
Communicate any emergency, lost item or theft to proper security staff and/or authorities.
Keep contingency lists in case of emergency and communicate any necessary messages.
PHYSICAL REQUIREMENTS:
Stand and walk for up to 4 hours in length.
Lift up to 15 pounds regularly and up to 50 pounds as needed when assisting with luggage.
Spend extended lengths of time viewing a computer screen.
Operate office equipment such as: computer, printer, multi-line phone, fax machine, filing cabinets, and others as needed.
Stoop, push, twist, turn, upward reaching, stretch, crouch, sitting, grasping, climbing stairs, bend, squat and perform repetitive motions.
Other duties may be assigned.
QUALIFACTIONS:
High school education and relevant training and experience preferred.
Must possess computer skills (programs such as Microsoft Office, etc.)
Strong verbal and written communication; must be able to speak, write and understand English.
Scheduling flexibility to include days, nights, weekends and weekdays.
Regular and dependable attendance is required. Attendance at scheduled meetings and training sessions is required.
Understand and communicate the Scalzo Hospitality Core Values.
Knowledge of applicable Federal, state and local health, safety, and legal regulations.
Your Experience Matters and Makes a Difference!
Our Core Values: Guest Service Focused • Consistency • Pride • Ownership
Front Desk Agent
Front desk agent job in Minneapolis, MN
Job Description
The Delta Hotels Minneapolis Northeast is seeking a Front Desk Agent.
The Front Desk Agent will provide Remarkable Hospitality and exceptional service to every guest. This individual must have strong interpersonal and administrative skills. The Front Desk Agent must show professionalism at all times and is responsible for providing exemplary services to the guests upon every entry in the hotel, during their entire stay, and upon departure.
Accommodates guests of the hotel by performing the following duties:
Register and process guests using Opera and other various software systems.
Accommodate guest's requests and phone calls in a friendly and discreet manner.
Follow established policies and procedures.
Anticipate ways to increase guest satisfaction.
Clearly dispatch and communicate with all hotel staff (Engineering, HR, Sales, and Food & Beverage).
Maintain and accurate handover log for the next shift, noting pending services for guests.
Maintain a clean and neat front desk area.
Encourage guests to enroll in the Marriott Rewards Program.
Knowledge of surrounding attractions, restaurants, directions and ability to make recommendations to guests.
Adapt to special, high-pressure and sometimes unexpected situations.
Assist in various projects and office related tasks as needed.
Answer phones in a courteous and efficient manner according to the Marriott International standards.
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
Secure payment, verifying and adjusting billing as needed.
Provide guests with room and hotel information, directions, amenities and local interests.
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff.
Complete cashier and closing reports, counting the bank at the end of each shift securely.
Accept and record wake-up calls, delivering to the right department.
Communicate any emergency, lost item or theft to proper security staff and/or authorities.
Keep contingency lists in case of emergency and communicate any necessary messages.
PHYSICAL REQUIREMENTS:
Stand and walk for up to 4 hours in length.
Lift up to 15 pounds regularly and up to 50 pounds as needed when assisting with luggage.
Spend extended lengths of time viewing a computer screen.
Operate office equipment such as: computer, printer, multi-line phone, fax machine, filing cabinets, and others as needed.
Stoop, push, twist, turn, upward reaching, stretch, crouch, sitting, grasping, climbing stairs, bend, squat and perform repetitive motions.
Other duties may be assigned.
QUALIFACTIONS:
High school education and relevant training and experience preferred.
Must possess computer skills (programs such as Microsoft Office, etc.)
Strong verbal and written communication; must be able to speak, write and understand English.
Scheduling flexibility to include days, nights, weekends and weekdays.
Regular and dependable attendance is required. Attendance at scheduled meetings and training sessions is required.
Understand and communicate the Scalzo Hospitality Core Values.
Knowledge of applicable Federal, state and local health, safety, and legal regulations.
Your Experience Matters and Makes a Difference!
Our Core Values: Guest Service Focused • Consistency • Pride • Ownership
Front Desk Agent
Front desk agent job in Minneapolis, MN
Front Desk Agent
As a
Front Desk Agent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
*$18.00/hour
*FT or PT Availability
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Front Desk Agent Part Time + Weekends
Front desk agent job in Eagan, MN
Residence Inn Eagan - Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Agent
Front desk agent job in Eagan, MN
The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.
Job Description
Omni Viking Lakes Hotel is seeking a Front Desk Agent. This position is responsible for providing a five-star welcome and departure experience to each guest, as well as serve as a hotel ambassador throughout the guest's stay. This team member will make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, settling guest accounts upon check-out, resolving guest issues, and completing special requests.
Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
Salary for this position starts at (based on experience): $18.00/hour. Full Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Viking Lakes reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.
Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.
Responsibilities
· Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
· Empathetically listen to guest inquiries and provide appropriate responses.
· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
· Supports new Omni Safe and Clean protocols throughout the hotel to support Omni's Covid-19 related sanitation protocols.
· Block rooms in the computer and follow through on designated requirements.
· Pre-register designated guests and prepare key packets.
· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
· Maintain confidentiality of all guests and hotel information
· Employ attention to detail to ensure security of guest room access.
· Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.
· Maintain guest history files on all guests.
· Expediently accommodate any room changes.
· Document all guest requests, complaints, or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.
· Issue safe deposit boxes to guests and ensure security of key.
· Monitor, send and distribute guest faxes.
· Generate, print, and distribute daily and weekly reports.
· Resolve discrepancies in the room status report with Housekeeping.
· Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages, and promotions.
Qualifications
· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone
· Ability to input information accurately and efficiently into computer systems.
· Ability to work cohesively with co-workers both within and outside of your department.
· Ability to compute accurate mathematical calculations.
· Ability to think clearly, quickly and make concise decisions.
· Ability to prioritize, organize and follow up.
· Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.
· Previous customer service experience
· Previous hotel front desk experience is strongly preferred.
· Previous cashiering experience is preferred.
· Fluency in a foreign language is preferred.
· Previous guest relations training is preferred.
Physical Requirements:
· Stand or walk for an extended period or for an entire work shift.
· Requires repetitive motion.
· Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Working Environment:
· Interior of hotel
· Outdoors in parking area.
· Occasional travel around property with exposure to outside weather conditions.
· Exposure to hazardous chemicals
Tools & Equipment:
· Radio, computer, printer, copier, telephone
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Auto-ApplyFront Desk Receptionist
Front desk agent job in Blaine, MN
Crown is the world leader in oil seed extraction technology, refining plants, and equipment serving global customers from its locations in the Americas, Europe, and Asia. Our passion to deliver superior quality, superior-value processing systems and technologies made us a preferred partner to the agricultural industry and beyond.
JOB SUMMARY
The Front Desk Receptionist serves as the first point of contact for guests, visitors, and clients, providing a warm, professional, and efficient experience. This role is responsible for managing front desk operations, coordinating visitor check-in procedures, handling calls, supporting office needs, and maintaining a tidy and well-stocked front area. You'll also assist with light administrative duties and occasional event or travel coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reception and Visitor Support
Greet all visitors, clients, and vendors with a warm, friendly, and professional demeanor.
Manage the visitor check-in/check-out process and ensure compliance with company procedures.
Answer and route incoming phone calls and respond to general inquiries.
Host on-site guests by coordinating schedules and ensuring a positive experience.
Assist with visa and passport documentation; high level of confidentiality required.
Front Desk & Office Support
Handle incoming and outgoing mail and packages, including sorting and distribution.
Maintain a clean and organized front desk, lobby, and waiting areas.
Restock supplies in the front area, break rooms, conference rooms, and restrooms.
Clean and refill coffee machines and coffee pots as needed.
Maintain basic office supplies and coordinate ordering when stock is low.
Event & Meeting Support
Assist in setting up meetings and events, including booking conference rooms and arranging catering.
Coordinate small celebrations (e.g., retirements, anniversaries) and order flowers or gifts for life events per company guidelines.
Administrative Support
Perform basic clerical duties such as data entry, document prep, and filing.
Support Diversity, Equity, Inclusion, and Employee Engagement
Other duties as assigned.
QUALIFICATIONS AND SKILLS
High school diploma or GED required; additional qualifications or college degree are a plus.
Three or more years of experience in administrative or receptionist role
Demonstrated ability to maintain integrity, credibility, and trust.
Must maintain strict confidentiality in all personnel and organizational matters.
Strong critical thinking and problem-solving skills; able to work independently.
Excellent organizational and time-management abilities with a proven ability to meet deadlines.
Strong interpersonal, written, and verbal communication skills.
Proficient in Microsoft Office Suite and other relevant software platforms.
Ability to maintain confidentiality and professionalism in high-pressure situations.
Must be able to communicate in English fluently.
Ability to communicate in a second language (European or Asian languages) preferred but not required.
Work Environment:
This role is based in a typical office environment in compliance with Minnesota OSHA and labor standards. The position involves prolonged periods of sitting at a desk and working on a computer, bending or stooping, with reasonable accommodations available as needed.
What We Offer:
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Generous paid time off, including vacation days, and holidays.
Professional development opportunities, such as tuition reimbursement and certification programs.
Wellness benefits, including gym membership discounts and mental health support; wellness programs.
Employee appreciation events
Base Salary $18.00 - $23.00 per hour.
#LI-MP1
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.
Auto-ApplyFront Desk - Country Inn & Suites, St. Cloud East
Front desk agent job in Saint Cloud, MN
Job Description
The Country Inn & Suites of Saint Cloud East is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate's primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.
Benefits:
The target pay range for this position is $13- $14 per hour depending on experience and qualifications.
This position offers both full-time and part-time opportunities with great flexibility. Some weekends or evenings may be required. Positions based in Illinois or Minnesota may be eligible for Earned Sick and Safe Time (ESST) or Paid Time Off (PTO) in accordance with applicable state and local laws.
We offer benefits to our full-time positions after eligibility requirements have been met.
Medical Coverage: We offer medical insurance plan options with reduced premium rates available.
Health Savings Account (HSA): Eligible employees may participate in a tax-advantaged HSA to support healthcare expenses.
Employee Assistance Program (EAP): Confidential support services are available to all employees and their immediate family members.
Paid Time Off (PTO)
Job Types: Full-Time or Part-Time
Pay: $14.00
Schedule:
Evening shift
Day Shift
Weekends as needed
Work setting:
In-person
Work Location: In person
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability
Office Worker/OFFICE ADMINISTRATOR
Front desk agent job in Minneapolis, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Qualifications
share resume
Additional Information
For more information, Please contact
Shubham
************
Front Desk & Guest Experience Associate
Front desk agent job in Chanhassen, MN
Days: Thursday-Monday (we are hiring for both full-time and part-time roles. Please indicate your availability when applying)
Reports to: Customer Service Specialist, Operations & Box Office Manager
Compensation: $17-$19 per hour, based on experience and qualifications
Responsibilities:
Welcome customers and guests in a warm and friendly manner
Checks in guests for tours
Monitors lobby traffic and work area and customer flow
Handled customer inquiries and complaints with professionalism and patience, resolving customer issues quickly and efficiently
Facilitates correspondence with customers
Resolves customer complaints
Escalating queries and concerns when necessary
Working with Customer Relations Team and other departments to find appropriate solutions
Assists the Administrative team and special projects
Skills:
Uses conflict resolution to diffuse angry customers
Building positive rapport with customers
Interpersonal and customer service skills to ensure positive interactions with customers
Multitasking and organizational skills to work on multiple issues at one time
Active listening and communication skills to handle patrons who may be upset
Time-management skills to respond to customer emails, calls and web chat messages promptly
Teamwork skills to collaborate with representatives and coworkers in other departments
Ability to remain upright and stationary for long periods during a shift
Technical skills for customer records management, word processing, database, email and chat software programs
Proficiency in Microsoft Office Suite
If offered the position, the offer is contingent upon passing a background check and a four-panel background screen which does NOT include THC.
Front Desk Agent
Front desk agent job in Mora, MN
Job DescriptionBenefits:
401(k)
Employee discounts
Paid time off
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk-Camp Smile Plymouth
Front desk agent job in Plymouth, MN
We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position will be primarily based out of our Plymouth location!
WHO WE ARE:
Camp Smile is a place where kids come first, and smiles are always the most important part of every day. Whether it's preventive, comprehensive, or emergency dental care, we go that extra mile to ensure infants, children, and adolescents have a friendly, upbeat dental visit in a fun environment. And regardless of how complex the medical or dental problem is, we can help your child.
Visit our Website: **************************
WHO WE ARE LOOKING FOR:
Proven experience in a customer service or administrative role, preferably in a healthcare setting.
Strong communication and interpersonal skills (bilingual a plus).
Knowledge of dental terminology, procedures, and insurance processes is beneficial.
Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
Collaborate with the dental team to find solutions to patient issues.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. New grads welcome!
Camp Smile participates in E-Verify
Auto-ApplyFront Desk Clerk
Front desk agent job in Albertville, MN
Job Description
Job Title: Front Desk Associate
County Inn & Suite of Albertville is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure, our team takes pride in creating a warm, efficient, and memorable stay. We value professionalism, teamwork, and a guest-first mindset in everything we do.
Job Summary
The Front Desk Associate is the first point of contact for our guests and plays a vital role in ensuring a positive and seamless experience. This position is responsible for greeting guests, managing check-ins and check-outs, handling reservations, and providing information about the hotel and surrounding area. The ideal candidate is friendly, detail-oriented, and committed to delivering outstanding customer service.
Responsibilities
· Greet and assist guests in a professional and courteous manner
· Manage guest check-in and check-out procedures efficiently
· Handle reservations, cancellations, and modifications
· Respond to guest inquiries via phone, email, and in person
· Provide information about hotel amenities, services, and local attractions
· Process payments and maintain accurate billing records
· Coordinate with housekeeping and maintenance to ensure guest satisfaction
· Maintain a clean and organized front desk and lobby area
· Act as Manager on Duty in the absence of supervisory staff
· Follow all safety, security, and confidentiality protocols
· Perform additional duties as assigned
Skills & Qualifications
· Strong communication and interpersonal skills
· Ability to multitask and stay organized in a fast-paced environment
· Basic math and computer literacy
· Customer service experience preferred
· High school diploma or equivalent required
· Flexibility to work evenings, weekends, and holidays
Compensation & Benefits
The target pay range for this position is $14-15 per hour depending on experience and qualifications.
This position offers both full-time and part-time opportunities with great flexibility. Some weekends or evenings may be required. Positions based in Illinois or Minnesota may be eligible for Earned Sick and Safe Time (ESST) or Paid Time Off (PTO) in accordance with applicable state and local laws.
OR
This position is a full-time position, and some weekends or evening may be required.
Medical Coverage: We offer medical insurance plan options with reduced premium rates available.
Health Savings Account (HSA): Eligible employees may participate in a tax-advantaged HSA to support healthcare expenses.
Employee Assistance Program (EAP): Confidential support services are available to all employees and their immediate family members.
Paid Time Off (PTO)
Type: Full-Time and Part-Time
Shift: 3pm-11pm including weekends
Pay: $15 per hour
General Clerk III
Front desk agent job in Fort Snelling UT, MN
GENERAL CLERK III (ICE-MN-2025-24265): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of their broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation.
This position is full-time, benefits eligible at an hourly rate of $23.01 plus H&W 5.09 (Health and Welfare) rate per local wage determination. The location is in Snelling,MN.
**Responsibilities**
The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. Other general clerical duties include:
+ Mail Management, including paper and electronic correspondence and packages
+ Receive, open date stamp, sort, and distribute in-bound mail
+ Interfile correspondence in case files
+ Shelve/re-shelve files as appropriate
+ Utilize the RAILS automated file systemto locate files and for internal and external file transfers
+ Assist with Freedom of Information Act (FOIA) requests
+ Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets)
+ Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures
+ Enter/upload data into PLAnet (OPLA's electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, court decisions
**Qualifications**
+ High School Diploma or equivalent required.
+ Minimum of one (1) year experience in an administrative office environment required.
+ Extensive computer/PC knowledge required including; spreadsheet software, word processing software and knowledge of MS Office Suite.
+ Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints.
Physical Demands:
- Must be able to lift up to 35 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the DHS ICE T2 level.
\#LI-JA1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2025-24265_
**Category** _Admin/Office Support_
**Location : Location** _US-MN-Fort Snelling_
**SCA Hourly Rate** _USD $23.01/Hr._
**Clearance Level Must Be Able to Obtain** _DHS ICE T2_
**Minimum Clearance Required** _N/A_
**Travel Requirement** _N/A_
Front Desk Evenings and Weekends
Front desk agent job in Osseo, MN
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness