Front Desk Agent | FT
Front desk agent job in Kalamazoo, MI
Overview A Look Into Working in the Front Office
As a vital member of the Front Office team, you will be the face of the guest experience-delivering exceptional service, resolving issues with professionalism, and creating memorable stays. This dynamic role requires flexibility, strong communication skills, and a commitment to operational excellence. You'll also contribute to sales, support team goals, and serve as an ambassador for Radisson and GHG standards.
Pay rate is based on experience, with performance-based raises and monthly bonus incentives
What's in it for You
Medical/Dental/Vision (Full-Time option)
401K with 100% match up to 3% (Full-Time option)
Parental Leave Program (Full-Time Option)
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
Shift meal provided per day
10% Discount on GHG outlets
Discounted hotel rates at Choice Hotels Worldwide
Responsibilities What You'll Be Doing
Build meaningful, positive relationships with guests to enhance satisfaction and loyalty
Personalize every interaction by anticipating guest needs and going above and beyond
Respond to concerns and complaints with empathy, professionalism, and policy awareness
Promote local attractions and hotel amenities to enrich each guest's stay
Execute daily shift responsibilities according to SOPs
Maintain accurate billing processes; identify and resolve discrepancies confidently
Stay current with procedural updates and demonstrate strong problem-solving skills
Adapt quickly between roles and tasks to support team coverage
Answer guest inquiries by phone, email, and in person with clarity and warmth
Cross-sell hotel services and create memorable, personalized experiences
Collaborate with team members to foster a positive, energetic work environment
Identify upsell opportunities and close sales in real-time
Contribute ideas to improve team efficiency and guest satisfaction
Understand on-property events and leverage them to enhance the guest experience
Perform other duties as assigned, requested or deemed necessary by management
Ambassador for Radisson and GHG standards
Qualifications What You Need for this Position
Able to work weekends and Holidays; schedule based off of hotel needs
Passionate and motivated about people and the industry
Driven by purpose, mission, values, and has sense of integrity
Able to work closely with staff through strong communication and verbal skills
Positivity and flexibility in an ever changing environment
Able to be coached
Organized, able to multitask and balance many projects at once
Able to problem solve on the spot and make prompt but thoughtful decisions
Posses efficient typing skills
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks
Experience with Opera or a Rooms Management system is a plus, but not required
Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience
You will grow your skills and experience in an environment that encourages growth and development
Auto-ApplyHotel Front Desk Agent - part & full time
Front desk agent job in Elkhart, IN
Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: ***this position is at Fairfield Inn by Marriott Elkhart*** The Front Desk Agent (FDA) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The FDA plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests upon arrival with a friendly, professional demeanor.
Verify guest information and process check-ins and check-outs efficiently.
Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system.
Provide guests with necessary information about hotel amenities, services, and policies.
Guest Service & Satisfaction:
Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction.
Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations.
Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner.
Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met.
Reservations & Room Assignments:
Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability.
Assist with group reservations, special requests, and events.
Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system.
Communication & Coordination:
Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly.
Relay important information to other hotel departments to ensure smooth operations and guest satisfaction.
Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up.
Handling Cash and Payments:
Process guest payments accurately, including cash, credit card, and other forms of payment.
Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies.
Maintain accurate records of financial transactions, including guest folios and invoices.
Security & Safety:
Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary.
Ensure that all keys and access codes are managed according to hotel security procedures.
Assist in emergency situations, following hotel safety protocols.
Administrative & Miscellaneous Duties:
Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area.
Assist with handling guest mail, packages, and messages.
Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests.
Qualifications:
Education & Experience:
High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred.
Previous experience in a customer service or hospitality role is highly desirable.
Experience with hotel property management systems (PMS) and reservation software is a plus.
Skills & Knowledge:
Strong communication and interpersonal skills, with a focus on customer service.
Ability to multitask and manage time efficiently in a fast-paced environment.
Attention to detail and accuracy in data entry and handling financial transactions.
Ability to handle guest complaints and resolve issues in a professional and effective manner.
Basic computer skills and proficiency with Microsoft Office applications.
Knowledge of hotel services and amenities, and the ability to promote them to guests.
Personal Characteristics:
Friendly, approachable, and professional demeanor.
Strong problem-solving skills and ability to think on your feet.
Ability to work independently and as part of a team.
Positive attitude and a genuine desire to assist guests.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Demands:
Ability to stand, walk, and move around the front desk area for extended periods of time.
Ability to lift and carry up to 25 pounds when necessary.
Flexibility to work varied shifts, including weekends, holidays, and evening hours.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Front Desk Clerk
Front desk agent job in Mishawaka, IN
Amazing opportunity to join the Team at Varsity Clubs South Bend a Hilton Vacation Club. The 86 room Hotel is located 1 mile from the University of Notre Dame, and is a themed Resort with the back drop of memorabilia the University. Become a Hilton Grand Vacations Team Member of this award winning group.
As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today.
We are looking for a Front Desk Agent to join the team at Varsity Clubs South Bend!
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What will I be doing?
As a Front Desk Clerk, you will be:
* Greeting guests and owners on arrival.
* Checking in/out guests.
* Generating folios and collecting payments.
* Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
* Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information.
* Answering phones and directing calls.
* Performing other duties as assigned by your leader.
What are we looking for?
* Proficient English language skills.
* Knowledge of Microsoft Office 365
* Ability to multi-task responsibilities and prioritize duties to meet organizational goals.
* 6 months of Customer Service Experience.
* Open and flexible availability, including weekends and holidays.
Preferred, but not required
* Experience as a Front Desk/Guest Services Agent.
* Experience handling credit card transactions.
* Background in Resort Hospitality or related industries.
Front Desk Agent
Front desk agent job in South Bend, IN
Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible.
Responds to guests' requests or inquiries courteously and promptly.
Enters changing reservation information into computer system.
Posts charges to guest accounts and processes payment of accounts.
Ensures a maximum level of service and satisfaction is achieved and maintained.
Observes credit limitations on check cashing privileges and ensures that all checks accepted for payment of account are correctly stamped with the bank deposit stamp.
Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts.
Checks for and reports fraudulent transactions.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) preferred. Some college education preferred. Previous hotel/motel experience preferred.
SPECIAL QUALIFICATIONS:
Must possess excellent communication and organizational skills. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times. Proficient accuracy in Basic Computer Literacy required.
This position requires a Level 4 Gaming License.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply common sense reasoning to variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. A casino environment is typically smoky.
Front Desk Agent
Front desk agent job in Stevensville, MI
Front Desk Agent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Full-time
Pay: $16 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Employee hotel room discount
Holiday pay
Paid training
Professional development assistance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Fairfield Inn & Suites Stevensville:
Fairfield Inn & Suites Stevensville is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
Auto-ApplyGuest Service Agent - Embassy Suites by Hilton South Bend at Notre Dame
Front desk agent job in South Bend, IN
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Meaningful Benefits for Your Career & Well-being
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams. Some of our current benefits for eligible team members include:
Best in class PTO
Health & Welfare Benefit Plans
GoHilton Travel Discount Program
Retirement Savings Program
Employee Stock Purchase Plan
Employee Assistance & Educational Assistance Programs
Lead@Hilton, our holistic Leadership Development framework that focuses on developing Team Members at every step of their career
Paid Parental Leave, Adoption Assistance & More!
EOE/AA/Disabled/Veterans
The Embassy Suites by Hilton, located in the vibrant Eddy Street Commons is looking to add a Full-Time Guest Service Agent to their Front Office team.
Do you have a heart for service and enjoy working with people? This is a great time to join our award-winning workplace culture that is consistently named among one of the World's Best Workplaces.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Auto-ApplyFront Desk Clerk
Front desk agent job in Mishawaka, IN
Amazing opportunity to join the Team at Varsity Clubs South Bend a Hilton Vacation Club. The 86 room Hotel is located 1 mile from the University of Notre Dame, and is a themed Resort with the back drop of memorabilia the University. Become a Hilton Grand Vacations Team Member of this award winning group.
As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today.
We are looking for a Front Desk Agent to join the team at Varsity Clubs South Bend!
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What are we looking for?
Proficient English language skills.
Knowledge of Microsoft Office 365
Ability to multi-task responsibilities and prioritize duties to meet organizational goals.
6 months of Customer Service Experience.
Open and flexible availability, including weekends and holidays.
Preferred, but not required
Experience as a Front Desk/Guest Services Agent.
Experience handling credit card transactions.
Background in Resort Hospitality or related industries.
What will I be doing?
As a Front Desk Clerk, you will be:
Greeting guests and owners on arrival.
Checking in/out guests.
Generating folios and collecting payments.
Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information.
Answering phones and directing calls.
Performing other duties as assigned by your leader.
Auto-ApplyFitness Information Desk Staff
Front desk agent job in Elkhart, IN
Reports to the Director, under direct supervision of the Member Experience Coordinator. Is responsible for performing functions of greeting members & guests, reception desk duties, minor maintenance, cleaning and securing the facility. MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs receptionist duties, minor maintenance, cleaning and securing the BHF by:
* Greeting members & guests, receiving membership cards, monitoring clients' access and logging information into computer system, as appropriate.
* Answering client questions and inquiries regarding BHF operations, including demonstrating or answering questions on the club policy and procedure.
* Following emergency procedures as outlined in operations manual.
* Scheduling and processing massage appointments and other special events, utilizing club computer system.
* Applying and enforcing BHF rules and regulations, as directed.
* Receiving complaints, comments, and/or suggestions from clients and promptly taking appropriate actions; utilizing BHF's Member Experience Vision.
* Maintaining adequate supplies of items such as: cups, towels, toiletries, forms, brochures, schedules, snack items, pro-shop items, computer supplies, etc.
* Performing regularly scheduled light cleaning maintenance duties, i.e., vacuuming, dusting, collecting towels, glass cleaning, wiping sinks and countertops, refilling amenities (e.g. soaps, shampoos, deodorants, etc.) and general cleanup.
* Folding and maintaining towel supplies in locker rooms and preparing soiled towel carts for pick-up and delivery by hospital distribution and laundry service company.
* Processing and completing sales and balancing the cash drawer on a shift basis.
* Monitoring inventory of snack bar and pro-shop items on a shift basis.
Lives out the BHF Member Experience Vision `World Class Hospitality in every interaction by:
* Communicate effectively with all members & guests with patience and ability to provide assistance when needed following our guidelines.
* Assisting with conducting facility tours and explaining the club's pricing and enrollment process.
* Understand and explain the programs and services being offered throughout the facility; along with complete registrations for these programs and services.
* Assisting in areas of babysitting, after hours or membership if/when needed.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Assisting with the production of BHF newsletters, mailings, member surveys, etc.
* Completing other job related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
* Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
* Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Six months to one year of experience as a receptionist, front desk attendant or in a customer service role is preferred.
Knowledge & Skills
* Demonstrates the interpersonal skills and communication skills (both verbal and written) necessary to interact effectively with a diverse group of internal callers, members, guests, visitors, etc. in a professional, courteous, friendly and sincere manner.
* Requires certification in CPR or arrangements to be certified within three months of employment.
* Requires the phone skills according to Beacon's telephone usage standards.
* Requires the ability to operate an electronic computer cash drawer and balance cash drawer on a shift basis.
* Requires the ability to work flexible hours, including weekends and possible extended hours.
* Possesses a personal commitment to positive fitness and health practices and presents an image consistent with a fit and healthy lifestyle.
Working Conditions
* Works in an athletic club environment with frequent interruptions, potential of increased noise level and some discomfort due to cool temperatures.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Office Associate
Front desk agent job in Osceola, IN
CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers - certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. Position Overview:
Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development.
Responsibilities:
Create sales packages, send and schedule estimates for Sales Associates
Send estimate follow up letters to customers with Sales Associate's direction.
Ensure all marketing tactics are executed as per the Company's Annual Marketing Plan.
Ensure all customer mailing lists are up to date.
Perform commercial telemarketing.
Maintain inventory and update all point of sale material.
Order paint and materials with Production Associate's direction.
Enter Annual Financial Plan (AFP) into QuickBooks.
Issue Purchase Orders (PO's).
Pay all bills and maintain all files.
Manage paperwork for new hires and terminated employees.
Conduct constant follow ups with customers.
Participate in regional or national on-going training conferences/meetings.
Qualifications/Certifications:
High school diploma or GED
College degree a plus
Experienced with social media and digital marketing
Organized and detailed oriented
Knowledge of Microsoft office packages
Proficiency in QuickBooks (preferred)
Excellent verbal and written communication skills
Excellent organizational and time management skills
Office Assistant experience (preferred)
Each CertaPro Painters business is independently owned and operated. Compensation: $15.00 - $20.00 per hour
Opportunity is Knocking
Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.
Auto-ApplyGeneral Clerk or Bagger
Front desk agent job in Three Rivers, MI
Job DescriptionDescription:
Job Title: General Clerk / Bagger Department: Front End Reports To: Front-End Manager or Store Manager Employment Type: [Full-Time / Part-Time]
The General Clerk / Bagger plays a key role in ensuring a positive shopping experience by efficiently bagging groceries, assisting customers, collecting carts, and supporting overall store cleanliness and operations.
Key Responsibilities:
Bag groceries carefully and efficiently, separating cold, fragile, and heavy items appropriately.
Assist customers in carrying groceries to their vehicles when needed.
Retrieve shopping carts from the parking lot and return them to designated areas.
Keep entryways, front-end areas, and bagging stations clean and organized.
Restock bags and supplies at checkout lanes.
Help with light cleaning duties such as sweeping, mopping, or sanitizing surfaces.
Assist with returns, price checks, or restocking items as directed.
Provide friendly and helpful service to all customers.
Follow all safety procedures and store policies.
Support other departments or tasks as assigned by management.
Qualifications:
No previous experience required-on-the-job training provided.
Must be dependable, courteous, and customer-service focused.
Ability to stand, walk, and lift up to 25 lbs during the shift.
Willingness to work flexible hours including evenings, weekends, and holidays.
Strong work ethic and attention to detail.
Working Conditions:
Indoor/outdoor work (cart collection and assisting customers).
Fast-paced retail environment with frequent standing and lifting.
May involve exposure to varying weather conditions when retrieving carts.
Requirements:
A school work permit
Bowling Front Desk - Airway Fun Center
Front desk agent job in Portage, MI
We are seeking a motivated and customer-focused Worker to join our team. This role involves maintaining the bowling lanes, managing league activities, and promoting and selling our diverse range of indoor and outdoor activities using multiple POS systems. If you're passionate about providing excellent customer service and enjoy a fast-paced environment, we want to hear from you!
Greet and assist guests with a friendly, positive attitude.
Manage lane assignments, parties, reservations, and monitor lane availability.
Provide information on bowling leagues, events, and other activities.
Maintain cleanliness and organization in the bowling area.
Assist with organizing and coordinating bowling leagues and tournaments.
Handle league registrations, payments, and scheduling.
Promote and sell a variety of packages, including bowling, arcade, and other indoor and outdoor activities.
Assist guests in selecting the best packages for their needs and ensure a seamless experience.
Operate the point-of-sale (POS) system, handle cash transactions, and manage receipts.
Monitor guest behavior to ensure safety and adherence to center rules.
Address any safety concerns or incidents promptly and report them to management.
Employee Benefits:
FREE Bowling
FREE Attractions
1/2 off Go Karts
25% food discount
401K Options
Front Desk
Front desk agent job in Kalamazoo, MI
Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
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Front Desk Receptionist (Kalamazoo)
Front desk agent job in Kalamazoo, MI
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.
Your Impact:
Day to Day Operations
Manage patient scheduling for Dentists.
Communicate with patients regarding provider availability.
Collect patient payments, co-payments, and deductibles.
Patient Service and Engagement
Descriptively explain insurance coverage to all patients.
Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
Provide engaging patient service to exemplify extraordinary customer service.
Assist in explaining patient treatment plans.
Benefits:
Professional Career
Will have the opportunity to gain firsthand experience of the dental healthcare business.
Opportunity to become cross trained in the skills of oral radiology and dental assisting.
Employee Benefits
Medical and Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Hours are 10am to 7pm with Saturday availability
Qualifications:
Previous Dental or Healthcare experience (preferred)
Bilingual - Spanish (preferred)
Excellent Customer Service experience
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyFront Office - Administrative Assistant
Front desk agent job in Constantine, MI
Operations Coordinator At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
What You Will Do
The Operations Coordinator position is crucial role in supporting the needs of site production operations, skilled at building and maintaining relationships with internal and external stakeholders and responsible for partnering at various levels of the organization to drive strategic and operational effectiveness.
Key Tasks and Responsibilities:
Responsibilities include, but are not limited to the following:
* Oversee operational activities pertaining to delegated area of expertise; including but not limited to HSE, grower accounting, field operations, plant operations, human resources, accounts payable, procurement and/or other areas defined by leadership;
* Build cross functional relationships to collaboratively partner with the business and effectively network within the production network;
* Independently prioritize key tasks and responsibilities, considering seasonality of business;
* Own and identify communication needs to appropriate levels of the organization; including peers, leadership, and internal/external stakeholders to drive strategic and operational efficiencies across operations;
* Influence the development of strategies and plans to ensure strategic roadmaps translate into feasible production plans (ie one PSS implemenations);
* Partner with key business stakeholders to define business issues and opportunities, highlighting significant areas of spend and continuous improvement;
* Indentify cost savings programs through capturing, reporting, and expanding across the production network to drive savings;
* Troubleshoot IT/Systems issues, enacts the help chain when additional support is needed.
Required Qualifications:
* High School Diploma plus 12 years relevant experience OR AA/BS degree with 6 years of relevant experience;
* Excellent communication skills (written and verbal);
* Organization and prioritization skills and attention to detail;
* Understanding of manufacturing and/or desire to learn agriculture operations;
* Strong customer focus;
* Ability to rapidly connect and analyze data;
* Ability to communicate complex analytical insights in a precise and actional manner.
Preferred Qualifications:
* Some travel may be required, valid drivers license preferred.
* Ability to work overtime and weekends as needed
This posting will expire on December 3rd, 2025.
Employees can expect to be paid a salary of $ 43,268.00 - 64,902.00 per year. Additional compensation may include a bonus or commission (if relevant). Other benefits include health care, vision, dental, retirement, PTO, sick leave, etc. If selected for this role, the offer may vary based on market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice. Division:Crop Science Reference Code857227 Functional Area:General Administration & Corporate Services Location:United States : Michigan : ConstantineEmployment Type:Regular Position Grade:unknown Contact Us AddressTelephoneCreve Coeur, MO***************, option #563167 OR Submit a ticket via the self-service option by visiting go/askhr
Hotel Front Desk Agent
Front desk agent job in Mishawaka, IN
Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: ***This position is at both Courtyard Marriott and Springhill Suites by Marriott in Mishawaka.*** The Front Desk Agent is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The FDA plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests upon arrival with a friendly, professional demeanor.
Verify guest information and process check-ins and check-outs efficiently.
Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system.
Provide guests with necessary information about hotel amenities, services, and policies.
Guest Service & Satisfaction:
Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction.
Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations.
Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner.
Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met.
Reservations & Room Assignments:
Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability.
Assist with group reservations, special requests, and events.
Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system.
Communication & Coordination:
Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly.
Relay important information to other hotel departments to ensure smooth operations and guest satisfaction.
Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up.
Handling Cash and Payments:
Process guest payments accurately, including cash, credit card, and other forms of payment.
Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies.
Maintain accurate records of financial transactions, including guest folios and invoices.
Security & Safety:
Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary.
Ensure that all keys and access codes are managed according to hotel security procedures.
Assist in emergency situations, following hotel safety protocols.
Administrative & Miscellaneous Duties:
Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area.
Assist with handling guest mail, packages, and messages.
Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests.
Qualifications:
Education & Experience:
High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred.
Previous experience in a customer service or hospitality role is highly desirable.
Experience with hotel property management systems (PMS) and reservation software is a plus.
Skills & Knowledge:
Strong communication and interpersonal skills, with a focus on customer service.
Ability to multitask and manage time efficiently in a fast-paced environment.
Attention to detail and accuracy in data entry and handling financial transactions.
Ability to handle guest complaints and resolve issues in a professional and effective manner.
Basic computer skills and proficiency with Microsoft Office applications.
Knowledge of hotel services and amenities, and the ability to promote them to guests.
Personal Characteristics:
Friendly, approachable, and professional demeanor.
Strong problem-solving skills and ability to think on your feet.
Ability to work independently and as part of a team.
Positive attitude and a genuine desire to assist guests.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Demands:
Ability to stand, walk, and move around the front desk area for extended periods of time.
Ability to lift and carry up to 25 pounds when necessary.
Flexibility to work varied shifts, including weekends, holidays, and evening hours.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Guest Service Agent (Part-Time) - Embassy Suites by Hilton South Bend at Notre Dame
Front desk agent job in South Bend, IN
EOE/AA/Disabled/Veterans
The Embassy Suites by Hilton, located in the vibrant Eddy Street Commons is looking to add a Part-Time Guest Service Agent to their Front Office team.
Do you have a heart for service and enjoy working with people? This is a great time to join our award-winning workplace culture that is consistently named among one of the World's Best Workplaces.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Meaningful Benefits for Your Career & Well-being
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams. Some of our current benefits for eligible team members include:
Best in class PTO
Health & Welfare Benefit Plans
GoHilton Travel Discount Program
Retirement Savings Program
Employee Stock Purchase Plan
Employee Assistance & Educational Assistance Programs
Lead@Hilton, our holistic Leadership Development framework that focuses on developing Team Members at every step of their career
Paid Parental Leave, Adoption Assistance & More!
Auto-ApplyOffice Associate
Front desk agent job in Osceola, IN
Job DescriptionCertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.
Position Overview:
Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development.
Responsibilities:
Create sales packages, send and schedule estimates for Sales Associates
Send estimate follow up letters to customers with Sales Associates direction.
Ensure all marketing tactics are executed as per the Companys Annual Marketing Plan.
Ensure all customer mailing lists are up to date.
Perform commercial telemarketing.
Maintain inventory and update all point of sale material.
Order paint and materials with Production Associates direction.
Enter Annual Financial Plan (AFP) into QuickBooks.
Issue Purchase Orders (POs).
Pay all bills and maintain all files.
Manage paperwork for new hires and terminated employees.
Conduct constant follow ups with customers.
Participate in regional or national on-going training conferences/meetings.
Qualifications/Certifications:
High school diploma or GED
College degree a plus
Experienced with social media and digital marketing
Organized and detailed oriented
Knowledge of Microsoft office packages
Proficiency in QuickBooks (preferred)
Excellent verbal and written communication skills
Excellent organizational and time management skills
Office Assistant experience (preferred)
Each CertaPro Painters business is independently owned and operated.
Fitness Information Desk Staff
Front desk agent job in Granger, IN
Reports to the Director, under direct supervision of the Member Experience Coordinator. Is responsible for performing functions of greeting members & guests, reception desk duties, minor maintenance, cleaning and securing the facility. MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs receptionist duties, minor maintenance, cleaning and securing the BHF by:
* Greeting members & guests, receiving membership cards, monitoring clients' access and logging information into computer system, as appropriate.
* Answering client questions and inquiries regarding BHF operations, including demonstrating or answering questions on the club policy and procedure.
* Following emergency procedures as outlined in operations manual.
* Scheduling and processing massage appointments and other special events, utilizing club computer system.
* Applying and enforcing BHF rules and regulations, as directed.
* Receiving complaints, comments, and/or suggestions from clients and promptly taking appropriate actions; utilizing BHF's Member Experience Vision.
* Maintaining adequate supplies of items such as: cups, towels, toiletries, forms, brochures, schedules, snack items, pro-shop items, computer supplies, etc.
* Performing regularly scheduled light cleaning maintenance duties, i.e., vacuuming, dusting, collecting towels, glass cleaning, wiping sinks and countertops, refilling amenities (e.g. soaps, shampoos, deodorants, etc.) and general cleanup.
* Folding and maintaining towel supplies in locker rooms and preparing soiled towel carts for pick-up and delivery by hospital distribution and laundry service company.
* Processing and completing sales and balancing the cash drawer on a shift basis.
* Monitoring inventory of snack bar and pro-shop items on a shift basis.
Lives out the BHF Member Experience Vision `World Class Hospitality in every interaction by:
* Communicate effectively with all members & guests with patience and ability to provide assistance when needed following our guidelines.
* Assisting with conducting facility tours and explaining the club's pricing and enrollment process.
* Understand and explain the programs and services being offered throughout the facility; along with complete registrations for these programs and services.
* Assisting in areas of babysitting, after hours or membership if/when needed.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Assisting with the production of BHF newsletters, mailings, member surveys, etc.
* Completing other job related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
* Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
* Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Six months to one year experience as a receptionist, front desk attendant or in a customer service role is preferred.
Knowledge & Skills
* Demonstrates the interpersonal skills and communication skills (both verbal and written) necessary to interact effectively with a diverse group of internal callers, members, guests, visitors, etc. in a professional, courteous, friendly and sincere manner.
* Requires certification in CPR or arrangements to be certified within three months of employment.
* Requires the phone skills according to Beacon's telephone usage standards.
* Requires the ability to operate an electronic computer cash drawer and balance cash drawer on a shift basis.
* Requires the ability to work flexible hours, including weekends and possible extended hours.
* Possesses a personal commitment to positive fitness and health practices and presents an image consistent with a fit and healthy lifestyle.
Working Conditions
* Works in an athletic club environment with frequent interruptions, potential of increased noise level and some discomfort due to cool temperatures.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Front Desk Receptionist (Kalamazoo)
Front desk agent job in Portage, MI
Job Description
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.
Your Impact:
Day to Day Operations
Manage patient scheduling for Dentists.
Communicate with patients regarding provider availability.
Collect patient payments, co-payments, and deductibles.
Patient Service and Engagement
Descriptively explain insurance coverage to all patients.
Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
Provide engaging patient service to exemplify extraordinary customer service.
Assist in explaining patient treatment plans.
Benefits:
Professional Career
Will have the opportunity to gain firsthand experience of the dental healthcare business.
Opportunity to become cross trained in the skills of oral radiology and dental assisting.
Employee Benefits
Medical and Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Hours are 10am to 7pm with Saturday availability
Qualifications:
Previous Dental or Healthcare experience (preferred)
Bilingual - Spanish (preferred)
Excellent Customer Service experience
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Hotel Front Desk Agent - full & part time
Front desk agent job in South Bend, IN
Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: ***This position is at the Courtyard Marriott DTSB, Springhill Suites by Marriott on 933, and Holiday Inn on 933.*** The Front Desk Agent (FDA) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The FDA plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests upon arrival with a friendly, professional demeanor.
Verify guest information and process check-ins and check-outs efficiently.
Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system.
Provide guests with necessary information about hotel amenities, services, and policies.
Guest Service & Satisfaction:
Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction.
Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations.
Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner.
Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met.
Reservations & Room Assignments:
Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability.
Assist with group reservations, special requests, and events.
Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system.
Communication & Coordination:
Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly.
Relay important information to other hotel departments to ensure smooth operations and guest satisfaction.
Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up.
Handling Cash and Payments:
Process guest payments accurately, including cash, credit card, and other forms of payment.
Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies.
Maintain accurate records of financial transactions, including guest folios and invoices.
Security & Safety:
Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary.
Ensure that all keys and access codes are managed according to hotel security procedures.
Assist in emergency situations, following hotel safety protocols.
Administrative & Miscellaneous Duties:
Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area.
Assist with handling guest mail, packages, and messages.
Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests.
Qualifications:
Education & Experience:
High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred.
Previous experience in a customer service or hospitality role is highly desirable.
Experience with hotel property management systems (PMS) and reservation software is a plus.
Skills & Knowledge:
Strong communication and interpersonal skills, with a focus on customer service.
Ability to multitask and manage time efficiently in a fast-paced environment.
Attention to detail and accuracy in data entry and handling financial transactions.
Ability to handle guest complaints and resolve issues in a professional and effective manner.
Basic computer skills and proficiency with Microsoft Office applications.
Knowledge of hotel services and amenities, and the ability to promote them to guests.
Personal Characteristics:
Friendly, approachable, and professional demeanor.
Strong problem-solving skills and ability to think on your feet.
Ability to work independently and as part of a team.
Positive attitude and a genuine desire to assist guests.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Demands:
Ability to stand, walk, and move around the front desk area for extended periods of time.
Ability to lift and carry up to 25 pounds when necessary.
Flexibility to work varied shifts, including weekends, holidays, and evening hours.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.