Front desk agent jobs in Fairfield, CA - 584 jobs

**Full-time, Monday-Friday, 6:30pm-3am** Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Qualifications: Strong written and verbal communication skills Multi-tasking and organizational skills Excellent computer skills and experience working with Microsoft Office Suite Ability to problem solve Strong attention to detail A competitive and career oriented mindset Previous experience in a transportation is preferred High school diploma required Job duties and responsibilities: Verifying and processing driver paperwork Communicate with drivers and terminal management Auditing, reviewing, and verifying documents Data entry Additional tasks/ requirements as needed Benefits package including major medical, dental, vision, 401K and vacation

We are seeking a professional and organized Front Desk Receptionist to serve as the primary point of contact for our Sacramento office. This role provides critical clerical support, ensuring smooth daily operations and acting as a vital resource for staff, visitors, and internal departments. The ideal candidate is a proactive communicator who can handle a variety of office support activities with precision and a service-oriented mindset. Location: 444 N 3rd St Ste 150, Sacramento, CA 95811 Compensation: $24.00-25 hour Employment Type: Full-Time Reception & Communication Serve as the first point of contact for the department, greeting visitors and assisting staff. Screen incoming phone calls and take detailed messages as appropriate. Manage and distribute physical mail and electronic correspondence (email). Act as a resource for internal questions, referring inquiries to the correct parties or gathering necessary information for follow-up. Administrative & Clerical Support Process routine clerical functions and maintain departmental filing systems (physical and digital). Maintain routine logs, office schedules, and documentation of policies and procedures. Assist with budget record maintenance and documentation as required. Manage special projects as assigned by management to support departmental goals. Qualifications & Requirements Experience: Proficiency in administrative office procedures, office protocol, and the maintenance of complex filing systems. Education/Knowledge: High school diploma or equivalent. A background or knowledge of healthcare settings is preferred. Skills: Exceptional command of the English language and grammar is required. Competencies: Ability to follow standardized procedures for routine clerical processing while remaining adaptable to changing workloads or emergencies. Additional Information Work Environment: This position involves routine processing of clerical work within a professional office environment. Flexibility: Management reserves the right to revise the or require other tasks be performed as circumstances change (e.g., emergencies, staff changes, or technical developments). Note: Job description modifications for union-represented positions are subject to Collective Bargaining Agreement (CBA) guidelines.

, text SP4092 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: GUEST SERVICES AGENT/NIGHT AUDITOR We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Microsoft Windows and Office. Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Must be available to work weekends, holidays and minimum 2 overnight shifts. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $27.06 - $28.12 per hour Status: Full Time

Transdev in San Francisco is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. * $22.25 - $23.00 (Union Collective Bargaining Agreement Payscale) o Starting pay $22.25 with progression to $23.00 over 1 year. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 48 hrs annually full-time employees medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answers customer calls and inputs all customer trip requests using a computerized scheduling system. + Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent + Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly + Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services + Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped + Follows rules and regulations of the Company; follows instructions of management and supervisors + Adheres to all regulations related to the Americans with Disabilities Act (ADA) + Maintains confidentiality of passengers' information + Maintains a clean and well-organized work area + Other duties as required. + Qualifications: * High school diploma or GED required. * 2 years reservationist or customer service experience. * Computer literate * Excellent communication and listening skills. * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 45 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6565 Pay Group: MUH Cost Center: 415 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" What is in it for you: Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description As Front Desk Agent at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality, excellent communication skills, and a dedication to delivering exceptional service, this could be the perfect role for you! include the following: Warmly and professionally greet and welcome guests Efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail Knowledgeable of resort facilities, services and hours of operations Knowledgeable of all guestrooms and suites Promptly respond to guest inquiries and requests, providing information about hotel facilities, services, and local activities Provide accurate information and remain courteous during all guest interactions Promote our loyalty program Promote hotel facilities, looking for opportunities to enhance a guest's stay through upselling Perform cashier audit completely and accurately. Cash handling activity and house bank agreement. Familiar with daily events, times and locations within the hotel Work closely and efficiently with Valet/Parking and Housekeeping to ensure smooth arrival and departure of guests. Maintain a clean and professional attire, and be well groomed in accordance with SMI policies. Be punctual and have excellent attendance. Maintain a safe working environment and follow safety policies and procedures. Follow departmental procedures, policies and service standards All other duties as assigned by your direct supervisors Current hourly rate of $27.00 Qualifications QUALIFICATIONS The ideal candidate should be able to demonstrate problem-solving skills and the ability to de-escalate conflicts. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Open availability- so set days off- Must be available weekends/ Holidays/ mornings/ Nights Customer service experience a plus Excellent written and verbal communication skills Computer knowledge Cash handling . Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

SALARY RANGE: $23.00-$24.00 per hour. The Overnight Front Office Agent is responsible for reconciling all resort cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. Essential Functions • Must adhere to the company's Service culture - 4 Keys to creating guests for life. • Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort. • Must participate in all resort required meetings and trainings. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag. • Must have thorough knowledge of HMS. • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to resort standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions in order to meet deadlines. • Ensure accuracy of all numbers reported including statistics. • Input and update financial information into corporate communications network. • Perform daily, weekly, monthly, and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. • Ensure overall guest satisfaction. • Handle guest requests in a prompt, professional manner. • Abide by all resort policies and safety rules. • Perform other duties as requested by management. Qualifications • Guest Service Experience required. • Proficiency in Microsoft Office applications is preferred. Working Conditions and Schedule • Must be able to stay awake through the overnight shift and hours may vary. • Weekend and holiday availability is required as well as flexibility with work schedule. • The scope of the position may sometimes require a work week over 40 hours, including nights, weekends, and holidays. • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Frequently standing up behind the desk and front office areas. • Using a keyboard and mouse to operate various systems and emails. SVR Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. SVR Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Yountville, CA Laying in the heart of Napa Valley, Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Reservations Agent is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Estate Yountville standards. They are also responsible for participating in the monthly Rooms Merchandising meeting. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working. Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Answer all incoming calls promptly in a friendly efficient and courteous manner. Be able to answer guest inquiries about hotel services facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. Communicate and work closely with the Sales Department concerning group bookings. Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations to include V.I.P. reservations packages and discounts. Compile and input all necessary information for the required Rooms Merchandising meetings. Promptly efficiently and accurately book and block rooms using hotel guidelines for Group Rooming Lists and Booking Agreements. Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees. Complete forecasts as required by management. Monitor daily sales activity and alert Guest Services Manager of sold out nights group ceiling status and possible problem situations. Perform any other duties as requested by management. Attend meetings as required by management. Be able to perform all duties of Guest Services Agent and assist as needed at front desk. REQUIRED QUALIFICATIONS: College course work in related field helpful. Experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************

BASIC PURPOSE: Handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues. ESSENTIAL FUNCTIONS: 1. Answer telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately segmenting reservations into the appropriate category while using the hotel's selling strategy and knowledge of all rates, package plans and hotel services, in order to close out sale and up sell the hotel as appropriate. 2. Maintain good relations with all guests and know and implement procedures for giving special attention to VIP's & Special Club members. 3. Maintain a working knowledge of the sales and front office areas, credit policy, different room types and hotel services. 4. Monitor, sell, report closely and attempt to obtain alternate date reservations for all closed out dates by utilizing the wait list 5. Change and cancel reservations as guest request. When canceling a reservation with deposit, complete an advance deposit refund requisition. 6. Take reservations for suites, properly filling in necessary information following credit policy. Block rooms accordingly and distribute worksheet to departments involved. 7. Review group cover sheets to ensure accuracy and enter information into the computer system. 8. Report rate resistance and all problems to Director. NON-ESSENTIAL FUNCTIONS: 1. Answer letters, send brochures and information in response to guests' request. 2. Be familiar with duties of Director, Sales such as forecasting, coding, closing out and restricting dates. 3. Participate in hotel committees and task force opportunities. Knowledge and Skills: Education: A high school education or equivalent experience. Further education is desirable. Experience: Previous data entry and telephone experience is helpful. Skills and Abilities: Must possess telephone communications skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Ability to operate a computer. No. of employees supervised: None Travel required: None Hours Required: Scheduled days and times may vary based on need.

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Free food & snacks Opportunity for advancement Vision insurance The Reservationist is the first point of contact for our guests and plays a key role in creating a seamless dining experience. This role is responsible for managing all incoming reservations, coordinating with the host team, and ensuring accuracy and professionalism in every interaction. The ideal candidate is friendly, detail-oriented, and able to thrive in a fast-paced, high-volume restaurant environment. Key Responsibilities Answer and manage incoming calls, emails, and online reservation requests promptly and professionally. Accurately record reservations in the restaurants booking system, ensuring guest details and preferences are properly noted. Confirm, modify, and cancel reservations as needed, following restaurant policies. Communicate effectively with hosts/hostesses and management to optimize table seating and flow of service. Monitor reservation patterns, waitlists, and walk-ins to maximize occupancy and revenue. Handle special requests (celebrations, dietary restrictions, large parties) and relay information to service teams. Provide guests with accurate information about menus, hours, policies, promotions, and events. Anticipate and resolve guest concerns or scheduling conflicts with professionalism. Support the front-of-house team during peak hours as needed. Qualifications Prior experience in a restaurant, hospitality, or customer service role preferred. Strong communication and interpersonal skills with a warm, welcoming phone manner. Excellent organizational skills with the ability to multitask in a busy environment. Familiarity with restaurant reservation software (e.g., OpenTable, Resy, SevenRooms) is a plus. Professional appearance and demeanor. Flexible schedule, including evenings, weekends, and holidays. Physical Requirements Ability to remain seated and manage phones/computers for extended periods. Occasional light lifting (up to 20 lbs).

Full-time Description The Spa Reservationist serves as a warm, professional point of contact and a vital communication link between guests, spa staff, operations, and other facility departments. This role is responsible for managing all incoming reservation calls with efficiency, accuracy, and professionalism, including booking appointments, processing cancellations, and responding to inquiries regarding services, facilities, group bookings, and special promotions. The Spa Reservationist delivers exceptional customer service while maximizing spa occupancy and revenue through effective scheduling and guest engagement. This position also requires clear and consistent communication with Spa Management and the Concierge team, ensuring all guest information, reservations, and group details are accurately recorded and maintained. This is a full-time position that requires flexible availability, including weekends and holidays. Job Responsibilities include but not limited to: Responsible for coordination and booking of Spa services Having the knowledge to answer all inquiries pertaining to the spa services and products, making appointments and scheduling therapists Upsell services, packages, and specials. Communicate and explain all Spa policies and procedures to guests Check, respond and follow-up to all voice and email messages. Review all reservations booked since your last shift for any errors. Take calls from groups to arrange and complete group spa appointments. Make sure each guest treatment is entered into Resort Suite correctly and all information should be current and verified with guest Resolve any discrepancy on appointments prior to guest arrival. Seek Spa Management assistance, if needed. Make all Spa Confirmation calls 36 hours before scheduled appointment, including all required information (i.e., amenities, early arrival, cancellation policy, etc.) Check waitlists Maintain a positive, friendly, caring, and helpful attitude with guests and all team members at all times Assist the reception area with guest requests, check-ins, and check-outs, and selling retail products, as needed. Assist with Spa Attendant Duties, as needed, including laundry, inspection and maintenance of the locker rooms, tranquility room, and courtyard Work directly with the Spa Management for any downtime activities or projects Compensation & Benefits: Pay: $19.00 per hour Medical Life Insurance & EAP 401(k) Matching Aflac Supplemental Team Member Discounts GROW WITH US Appellation is a culinary-focused hotel company that embraces authenticity and locality in everything we do. We believe in the power of regional character, community, and culture to create exceptional experiences for our guests. Appellation gathers the best from each of our destinations to nurture the growth of the next generation of hoteliers and culinarians. Every element of an Appellation experience is true to place, thoughtfully composed, and crafted with the highest regard to quality. Appellation Lodi - Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin's leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management. Visit ********************************************************* to learn more about our resort. Requirements At least 1 year customer service experience specifically scheduling appointments Possess professional telephone etiquette for purposes of booking appointments and handling guest requests Ability to communicate and describe in an articulate manner the spa offerings and their benefits. Be able to make sound decisions by anticipating guest needs Ability to handle multiple tasks simultaneously; phones, bookings and requests, checkouts, etc., while maintaining the highest level of customer service Possess general accounting skills as required for cash and credit transactions and daily closeout paperwork Maintain an understanding and knowledge of the spa industry. Must be able to type/write in a proficient manner to ensure a quality and timely product. Computer literate and complete all transactions and requests accurately Efficiently utilize computer equipment and fax machine to complete all transactions and requests. Ability to focus attention on details. Ability to prioritize, organize and follow up on tasks Must maintain confidentiality of guest information Be able to handle guests' complaints in a courteous and professional manner and stay calm under pressure Salary Description $19.00 per hour

Job Description , text SP4092 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we're looking for: GUEST SERVICES AGENT/NIGHT AUDITOR We're about the friendliest company you'll ever come across-and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you'll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Microsoft Windows and Office. Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Must be available to work weekends, holidays and minimum 2 overnight shifts. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $27.06 - $28.12 per hour Status: Full Time

Pay Rate per hour: $27.75, overtime eligible The Hilton San Francisco Airport Bayfront is currently looking for a full-time Guest Service Agent to join their Front Office team! The Guest Service Agent is responsible for greeting, registering and checking guests out of the hotel while ensuring the highest level of customer service, quality and preferred standards are met at all times. This is a full-time position for someone flexible to work AM and PM shifts during weekdays/weekends as needed. MUST have a flexible schedule! What Will I Be Doing? As Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel while delivering outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her * Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards * Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries * Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner * Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction * Receive, input, retrieve and relay messages to guests * Attends appropriate hotel meetings and training sessions * Complies with our uniform and grooming guidelines * Performs other duties as assigned Job Requirements: * High School Diploma/GED or equivalent is required, some college coursework is preferred * Must be flexible to work AM and PM shifts all days of the week * Must have guest service experience, preferably in a hotel setting * Must be 18 years or older * Must be able to multi-task in a busy environment, follow through on guest and employee requests, ensure guest satisfaction, and work as a team player * Good communication and interpersonal skills are essential * Flexible schedule required for days, evenings, weekends and holidays * Ability to effectively communicate in English with supervisor, fellow employees and guests Benefits: * Vacation, Holiday, and Sick pay * Medical/Dental/Vision (with opt. out option) * Hotel Room Discount * Life Insurance * AD&D * 401(k) - 4% Match * Discount programs * Education Assistance Program * Voluntary Long-Term Disability * Voluntary Short-Term Disability * Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance * Commuter Benefits * Toll Reimbursement Program * Shoes for Crews About the hotel: The Hilton San Francisco Airport Bayfront hotel is centrally located to downtown San Francisco and Silicon Valley. Our hotel has received the 2015 Trip Advisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on Trip Advisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests. The Hilton San Francisco Airport Bayfront is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ***************************** or call ************** to let us know the nature of your request.

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Guest Service Agent/Front Desk Agent -Part Time Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Based on Employment status Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

The Hampton by Hilton in Daly City has an immediate position available for a full-time Guest Service Agent that will work 2:45pm - 11:15pm. If interested candidate would also cross train for Night Audit (11p - 7am). The Guest Service Agent (Agent) is a key factor to the overall guest engagement and success of the hotel operation. We are looking for a team player, with a warm people-oriented demeanor and a gift for paying attention to details that will allow you to deliver superior customer service. You will be responsible for organizing, confirming, and processing guest check ins and check outs, making reservations, and light concierge work. No matter whether a guest arrives weary from their travels or excited to start their vacation, we strive to make each guest stay a unique and memorable experience. Every guest, Every time.Essential Functions:Answering phones, directing calls, and taking reservations. Welcome guests during the check in process and wishing a fond farewell upon departure. Excellent communication skills and an ability to get along with a wide variety of people. Produce and generate all required reports and perform daily check lists. Post charges to guests' accounts and perform other cashier functions, including but not limited to some cash handling, performing folio corrections and adjustments. Local knowledge and ability to perform concierge services. The Agent is responsible to welcome and greet all guests in a friendly manner, answer telephone calls, process guest check in and checkouts efficiently, answer guest questions, give location directions, and make reservations by utilizing the Reneson reservation selling techniques. Agent's will assist guests with assistance and coordinate with housekeeping, houseperson, maintenance staff, and management to fulfill guest requirements. This work may also serve as concierges, assisting guests with ground transportation information, restaurant or entertainment reservations, and providing other information about local events. Agents will also be required to resolve guest complaints and find way to resolve issues to the guest's satisfaction. JOB REQUIREMENTS: 1) Previous hotel experience preferred. 2) Previous computer experience required. 3) Some typing skills. 4) Ability to communicate with supervisor and co-workers. 5) Ability to follow instructions. 6) Must be able to obtain Food Handlers and RBS Certification within 30 days WORK CONDITIONS: Conditions: Must be able to stand for long periods of time, speak clearly on the telephone and must be able to see/read computer screen. We offer medical/dental/vision insurance, vacation, holiday, and sick pay, Hilton worldwide discounts, and 401k with matching! Apply online at ********************** $22.50 per hour