Front desk agent jobs in Georgetown, MI - 103 jobs
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Front Desk Agent
Home2 Suites Holland
Front desk agent job in Holland, MI
Job DescriptionDescription:
Job Title: FrontDeskAgent
Pay: $17/hour
Job Type: Part Time (second shift: 3pm to 11pm)
Life as a FrontDeskAgent:
As a FrontDeskAgent with Superhost Hospitality at Home2 Suites Holland, you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include:
Greeting guests upon arrival and ensuring a smooth check-in process.
Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions.
Handling reservations, cancellations, and guest inquiries with professionalism and efficiency.
Managing and resolving guest concerns or issues promptly and courteously.
Coordinating with other hotel departments to ensure seamless guest experiences.
What We're Looking For:
We are seeking an individual with the following attributes:
Communication Skills: Excellent verbal and written communication skills.
Customer Service: A passion for delivering outstanding customer service.
Problem Solving: Ability to handle guest issues with tact and diplomacy.
Team Player: Collaborative mindset to work effectively with colleagues.
Additional Requirements:
Must be able to commute.
Availability for varying shifts, including evenings, weekends, and holidays.
What to Expect in Your First Few Months:
In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests.
The Perks of Working for Us:
Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
Exclusive travel discounts at our hotel partners and franchises worldwide.
Participation in our Wellness program to support your overall well-being.
On-demand pay opportunities for instant access to earnings between paychecks.
Access to a leadership development program and diverse growth opportunities.
Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.
How to Apply:
Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online.
Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.
About Superhost Hospitality:
People Focused. Performance Driven.
With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.
Requirements:
$17 hourly 26d ago
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Front Desk Agent
Parkland Properties Hospitality Division
Front desk agent job in Muskegon, MI
Job Title: FrontDeskAgent
Reports To: FrontDesk Manager
Summary: Guest Services is often the first impression for guests. A frontdeskagent, checks guests in and out of hotel rooms, make reservations, manages guest accounts, answers questions about the property and provides recommendations for the surrounding area. Knowledgeable service and helpful guidance will assure guests have a great experience and meet high quality standards.
Duties and Responsibilities:
Transmits and receives telephone messages
Makes and confirms reservations
Greets, registers, and assigns rooms to guests
Checks guests into and out of the hotel
Handles all payment received and balances all monetary transactions
Posts charges such as room, food, alcohol or packages to guest accounts
Keeps records of room availability, guests' accounts and maintains emergency reports
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment, and travel directions
Advises guests of available activities such as swimming, boating, parks and local attractions
Stamps, sorts, and distributes incoming mail, packages and messages
Distributes room keys to the appropriate parties and ensures guest privacy is maintained
Reports any maintenance, cleaning, security or safety issues to the appropriate staff
Responds and follows up on all guest requests to ensure customers are satisfied
Compiles, completes and distributes reports to management and relevant staff
Cleans designated areas of the lobby and frontdesk area to ensure they are visually appealing and well organized
Perform other duties as assigned; including guest room tours, concierge services, special guest requests, etc.
$26k-32k yearly est. 41d ago
Front Desk Agent at onemissionsociety.org
Onemissionsociety.org 4.3
Front desk agent job in Freeport, MI
Job Description
Onemissionsociety.Org in Greenwood, IN is looking for one frontdeskagent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdeskagent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
$27k-32k yearly est. 6d ago
Academic Affairs Office Work Study
Montcalm Community College 3.7
Front desk agent job in Sidney, MI
For a description, see file at: ************ montcalm. edu/media/snifbtur/administration-building-work-study-2025.
pdf
$47k-59k yearly est. 60d+ ago
Front Desk (Muskegon)
Dental Dreams 3.8
Front desk agent job in Muskegon, MI
Job DescriptionThe Role: Dental Dreams LLC in Muskegon, MI is now hiring FrontDesk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Medical Receptionist experience (Preferred)
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$26k-30k yearly est. 19d ago
Front Desk / Security - On Call
LCS Senior Living
Front desk agent job in Holland, MI
The FrontDesk Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned. Work in accordance with established policies and procedures and/or specific instructions from the Director of Plant Operations. Responsible for assisting in the day to day operation of the Concierge department to ensure the safety of the Community, its residents, staff and visitors.
Please attach a resume or provide previous employment, certifications, skills, or experience that would help you to be successful in this position.
On Call, as needed, all shifts: 8am-4pm, 4pm-midnight or midnight-8am.
Opens and closes the frontdesk and properly secures all files, keys and equipment in the office area.
* Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
* Accepts and records, as directed, payments, reservations, appointments, cancellations and the like.
* Confirms scheduled transportation and event registration with residents.
* Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
* Attends in-service training and education sessions, as assigned.
* Performs specific work duties and responsibilities as assigned by supervisor.
* During emergencies or natural disasters, employee may be required to report for duty as assigned by the Director of Plant Operations for the duration of the disaster.
QUALIFICATIONS: High school diploma is preferred. Must have the ability to read, write and speak English. Position requires a valid Michigan Driver License. Must have the ability to obtain a CPR/AED certification. Must have high proficiency using various computer applications.
Salary: $16.00 per hour + $1.00 shift differential for 2nd or 3rd shift
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift, day or night shift
* Weekend availability
$16 hourly Auto-Apply 21d ago
Receptionist-14765
Us Tech Solutions 4.4
Front desk agent job in Grand Rapids, MI
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
New Position Qualifications:
Good Communication skills (some sites coverage are for a receptionist), creation of various documents and efficient in excel, word, PDF (print production background), mail distribution (mail processing background).
Candidates must have there own transportation to the various sites that are scheduled through the Grand Rapids area.
Responsibilities:
Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri,
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-32k yearly est. 19h ago
Receptionist
Disher 3.5
Front desk agent job in Walker, MI
Receptionist - Walker, MI DISHER is partnering with a locally owned commercial door company to find a Receptionist to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you'll play a key part in keeping daily office operations running smoothly-supporting the team with administrative tasks, coordinating events, managing supplies, and helping create a welcoming environment for both employees and customers.
What it's like to work here:
This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitch in and support one another. There's a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from the very beginning.What you will get to do:
Create and process invoices, handle incoming payments, and maintain accurate records.
Answer and direct phone calls, assisting customers, vendors, and teammates professionally.
Order office supplies and manage inventory to ensure the team has what they need.
Coordinate lunches, company meetings, and employee events to support a fun, connected culture.
Assist with ordering company merchandise such as shirts and branded materials.
Support general office operations and administrative duties as assigned.
What will make you successful:
Prior office or administrative experience is preferred but not required-training will be provided for the right person.
Strong attention to detail and organization with the ability to manage multiple tasks at once.
Friendly, professional communication skills (both written and verbal).
A positive, proactive attitude and eagerness to jump in and help wherever needed.
Basic computer proficiency, including email, spreadsheets, and general recordkeeping.
$24k-30k yearly est. Auto-Apply 36d ago
Front Desk-Fairfield Inn by Marriott Walker
Lodgco
Front desk agent job in Walker, MI
JOB SUMMARY: Responsible for serving guests at the frontdesk while providing the highest level of services possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. frontdesk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES:
Ability to learn quickly and work in a fast paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required - SUPERVISORY RESPONSBILITY This position has no supervisory responsibilities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including nights and weekends. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
$33k-43k yearly est. 60d+ ago
Guest Service Agent
Tharaldson Hospitality 4.2
Front desk agent job in Grand Rapids, MI
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$24k-29k yearly est. Auto-Apply 60d+ ago
Guest Service Agent
Grand Rapids Residence Inn By Marriott Downtown
Front desk agent job in Grand Rapids, MI
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$23k-28k yearly est. 5d ago
Host / Front Desk
Daveandbusters
Front desk agent job in Kentwood, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our frontdesk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The frontdesk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the FrontDesk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the FrontDesk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$26k-32k yearly est. Auto-Apply 60d+ ago
Front Office Assistant
Gen4 Dental
Front desk agent job in Grand Rapids, MI
At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else…easy, integrated dental care. Smile is West Michigan's first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one-stop destination for the dental needs of the entire family.
To learn more about our office, check out our website here: ******************************************
Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work-Life Balance: (Monday-Thursday 7:40am-5:00pm, 1st & 3rd Fridays 7:40am-1:00pm)
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Compensation: $20-21
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications:
Customer service experience
Dental office experienced (preferred)
Additional Information:
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$20-21 hourly 19h ago
Front Desk
Prosmile
Front desk agent job in Kalamazoo, MI
Job Title: FrontDesk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt
Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further.
Duties and Responsibilities
FrontDesk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
Frontdesk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
Maintains reception area and inventory control of office supplies, patient literature and all related items.
Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED preferred
Professional and compassionate demeanor
Willingness to go above and beyond to ensure patient satisfaction
Excellent interpersonal skills and communications abilities
Impressive ability to efficiently manage multiple tasks
Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
We provide above industry standards for Personal Protective Equipment (PPE)
Competitive pay
Health & Dental insurance
Dental discounts
PTO
Paid Holidays
401k Retirement
Opportunities for growth
Continuing education
Flexible schedule
Training support
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Benefits Summary
At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week):
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
Additional Perks:
Employee Assistance Program (EAP)
Identity Theft & Fraud Protection
Legal Support Services
Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)
Wellness Programs
Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
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$24k-33k yearly est. 17d ago
Front Office Assistant
Dermatology Associates of West Mi
Front desk agent job in Grand Rapids, MI
Salary: $16.50
Job Summary:This position is providing customer service to the patients through scheduling, check-in and check-out. This role provides assistance to our patients in regards to office information, physician information, appointments, and ensures patients demographic and insurance information is accurate and up-to-date.
Primary Job Responsibilities:
1.Welcomes patients/clients/visitors, upon arrival, and directs them accordingly.
2.Facilitates patient flow and communicates delays with patients and clinical staff.
3.Uses customer service principles and techniques to communicate with patients calmly and pleasantly.
4.Explains financial requirements to the patients or responsible parties, obtains accurate billing information from patients.
5.Collects copays, and patient balances, providing information regarding them, based on collections protocol.
6.Responsible for cash handling, including balancing a till and printing batch reports and other financial transactions.
7.Responsible for keeping the reception andpatient waiting areas, and office files,clean and organized.
8.Monitors medical office supplies and inventory needs, places orders and oversees office equipment.
9.Schedules appointments according to established policies and protocols.
10.Uses computerized system to match provider availability with patients preferences in terms of date and time.
11.Maintains scheduling system so records/patient information is accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to providers prior to each days visits.
12.Ensures that updates (e.g., cancellations or additions) are input daily into schedule.
13.Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with appointment manager about any system problems.
14.Followsall office policies on safety and security; HIPAA, OIG, and OSHA, along with maintaining restricted areas safe, and safeguards computer system passwords in strict confidentiality.
15.Alerts management team to assist with difficult situations as needed.
16.Performs other duties as assigned.
Education:High school diploma or equivalent.
Experience:Two year of experience in customer service or reception, preferably in a medical office setting.
Equipment Operated:Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment:Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office.
Mental/Physical Requirements:Must possess the physical and mental abilities to perform the tasks normally associated with a Receptionist, involving sittingapproximately 90% of the day with occasional standing, walking, reaching and lifting.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$16.5 hourly 21d ago
Dental Front Office Assistant
Affordable Dentures & Implants
Front desk agent job in Kalamazoo, MI
We are looking for a FrontDesk Auxiliary to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
JOB PURPOSE:
The FrontDesk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the frontdesk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
ESSENTIAL FUNCTIONS:
Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily
Ensure patients are comfortable while in the office
Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing
Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)
Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier
Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances
Inventory and order office supplies and forms as instructed
Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers
Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office
Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly
Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department
Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed
May perform chair-side assisting as needed
Perform miscellaneous job-related duties as assigned
Minimal travel may be required for training and/or continuing education purposes
Other duties as assigned
Educational Requirements:
Must have 2 - 5 years' experience working in a dental office (including patient scheduling)
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Strong organization skills
Ability to work in a high volume, fast paced environment
Ability to multi-task
Leadership skills/experience
Dentrix experience preferred
CareCredit experience preferred
Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes
$26k-33k yearly est. 7d ago
Front Desk Agent
Parkland Properties Hospitality Division
Front desk agent job in Muskegon, MI
Job Title: FrontDeskAgent
Reports To: FrontDesk Manager
Summary: Guest Services is often the first impression for guests. A frontdeskagent, checks guests in and out of hotel rooms, make reservations, manages guest accounts, answers questions about the property and provides recommendations for the surrounding area. Knowledgeable service and helpful guidance will assure guests have a great experience and meet high quality standards.
Duties and Responsibilities:
Transmits and receives telephone messages
Makes and confirms reservations
Greets, registers, and assigns rooms to guests
Checks guests into and out of the hotel
Handles all payment received and balances all monetary transactions
Posts charges such as room, food, alcohol or packages to guest accounts
Keeps records of room availability, guests' accounts and maintains emergency reports
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment, and travel directions
Advises guests of available activities such as swimming, boating, parks and local attractions
Stamps, sorts, and distributes incoming mail, packages and messages
Distributes room keys to the appropriate parties and ensures guest privacy is maintained
Reports any maintenance, cleaning, security or safety issues to the appropriate staff
Responds and follows up on all guest requests to ensure customers are satisfied
Compiles, completes and distributes reports to management and relevant staff
Cleans designated areas of the lobby and frontdesk area to ensure they are visually appealing and well organized
Ability to work morning or mid shifts
Perform other duties as assigned; including guest room tours, concierge services, special guest requests, etc.
$26k-32k yearly est. 39d ago
Receptionist-14765
Us Tech Solutions 4.4
Front desk agent job in Grand Rapids, MI
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
New Position Qualifications: Good Communication skills (some sites coverage are for a receptionist), creation of various documents and efficient in excel, word, PDF (print production background), mail distribution (mail processing background).
Candidates must have there own transportation to the various sites that are scheduled through the Grand Rapids area.
Responsibilities: Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri,
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-32k yearly est. 60d+ ago
Front Desk/Host (Do Not Apply)
Daveandbusters
Front desk agent job in Kentwood, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our frontdesk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The frontdesk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the FrontDesk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the FrontDesk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
10.56
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$26k-32k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist (Kalamazoo)
Dental Dreams 3.8
Front desk agent job in Kalamazoo, MI
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.
Your Impact:
Day to Day Operations
Manage patient scheduling for Dentists.
Communicate with patients regarding provider availability.
Collect patient payments, co-payments, and deductibles.
Patient Service and Engagement
Descriptively explain insurance coverage to all patients.
Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
Provide engaging patient service to exemplify extraordinary customer service.
Assist in explaining patient treatment plans.
Benefits:
Professional Career
Will have the opportunity to gain firsthand experience of the dental healthcare business.
Opportunity to become cross trained in the skills of oral radiology and dental assisting.
Employee Benefits
Medical and Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Hours are 10am to 7pm with Saturday availability
Qualifications:
Previous Dental or Healthcare experience (preferred)
Bilingual - Spanish (preferred)
Excellent Customer Service experience
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
How much does a front desk agent earn in Georgetown, MI?
The average front desk agent in Georgetown, MI earns between $24,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.