Front desk agent jobs in Mack, OH - 213 jobs

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.

←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent - Multiple Shifts Avid Hotel West Chester Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

Job DescriptionDescriptionAbout Us:Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches and cutting-edge strategies. We pride ourselves on our dynamic work environment and commitment to excellence. We are looking for a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, representing Swift 7 Consultants with professionalism and a welcoming attitude. This role requires excellent communication skills, strong multitasking abilities, and a customer-centric approach. Pay Range: $17.50 - $27.00 hourly Key Responsibilities Greet and welcome clients, visitors, and employees with a positive and helpful attitude. Answer and direct phone calls in a polite and professional manner. Manage front desk operations, including maintaining a tidy and presentable reception area. Assist clients and visitors by providing accurate information and directing them to the appropriate personnel or department. Handle incoming and outgoing mail and packages. Schedule and coordinate meetings, appointments, and conference rooms. Skills, Knowledge and Expertise High school diploma or equivalen Excellent verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and multitasking abilities. Friendly and professional demeanor. Benefits Competitive salary Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities Dynamic and collaborative work environment

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Flexibility to work either 3p-11p or 7a-3pm as well as weekends is preferred. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation: $15 per hour Responsibilities: Mitigate customer complaints as needed Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Connect with the housekeeping department to ensure guest accommodations are ready Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Bookkeeping: keep accurate records of all hotel guest account information Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Has experience answering telephone calls and troubleshooting stressful situations Must have graduated high school, received a GED or equivalent 1+ year of hotel industry experience or related job preferred Working knowledge of Microsoft Office and reservation management systems Displays impeccable interpersonal, time management, organizational skills, and customer service skills Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Primary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, and greeting members and the public in a positive manner. Essential Job Responsibilities: Provide individual guidance and establish relationships with members that are conducive to their growth and development. Maintain accurate daily records of membership and attendance information utilizing KidTrax technology. Administer intake of membership application and all other documents relative to membership intake process. Collect pick-up cards from families to ensure the Safe Passage policy is enforced. Answer telephone and greet members and all Club guests in a pleasant and polite manner. Ensure that all visitors and volunteers scan in and are properly identified with ID badges. Allow only authorized Club personnel behind the front desk. Maintain a balanced cash box when applicable. Collect payments for summer camp and other special programs. Maintain a payment log to maintain an accurate accounting of all program fee transactions. Monitor the use of the public address system Collaboration/Relationships: Maintains close contact with Program Coordinator, Education Coordinator, Club Director and other Club staff, volunteers and parents. Work collaboratively with other Program Leaders and Leadership Staff to enhance program development. Actively participate in professional development training. Physical Requirements/Work Environment: We maintain a 15:1 member to staff ratio. Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing. Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs. Requires ability to use computer, various standard and specialized software and database systems, keyboard, calculator and typical office machines. Education/Experience Requirement: High School Diploma or GED required. A minimum of 1 year experience in data entry required; minimum 3 years experience preferred. Skills/Knowledge Required: Energetic, forward-thinking and creative individual with high ethical standards. Ability to work with a team. An understanding of the needs and interests of young people. Strong communication skills, both written and verbal. Strong organizational skills. Ability to interact with young people in a positive way, particularly as it relates to behavior issues. Maintain a positive, friendly and cooperative attitude at the worksite. CPR and First Aid certification preferred. Position Details: Part-time employment Hourly Rate: $15.00/hour Great Benefits including Paid PTO and Holidays

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $13.50 hourly Responsibilities: Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Perform regular bookkeeping duties: make sure hotel guest information is current and correct Communicate with housekeeping to make sure guest rooms are ready Mitigate customer complaints as needed Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred High school graduate, GED recipient, or equivalent Has previous experience or working knowledge of Microsoft Office and reservation management systems Comfortable taking telephone calls and mitigating stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Must be 21 years or older Must be able to stand on your feet for 8 hours during a typical shift Weekend availability is required Please only apply if you meet these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding guest expectations. We've earned a reputation as one of the premier hotel development and management firms in the region by combining high operational standards with a streamlined, scalable business model. Through strategic management agreements, we oversee hiring, training, and leadership for teams across the Ohio Valley and beyond. Our portfolio includes strong partnerships with the nation's top hotel brands-Marriott, Hilton, IHG, and Hyatt-reflecting our commitment to quality and consistency. At Rolling Hills Hospitality, we live by the principle: “If we take care of our employees, then our employees will take care of our guests.” We strive to create a fun, supportive, and growth-oriented work environment, positioning our team for long-term success and excitement in the hospitality industry.

Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $12 - $13 hourly Responsibilities: Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Mitigate customer complaints as needed Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Work with the housekeeping staff to ensure rooms are ready for new guests Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Well-versed in taking telephone calls and handling stressful situations Working knowledge of Microsoft Office and reservation management systems Displays impeccable interpersonal, time management, organizational skills, and customer service skills High school diploma, GED, or equivalent Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company This hotel is the newest prototype for Hampton Inn. This modern hotel attracts people from all over the country. We run high occupancy and have great guest reviews on all review sites. Work for a locally owned franchise that is rapidly growing. Plenty of opportunities for growth!

Madison Consolidated Schools Reports to: FLSA: Attendance Support Personnel . Building Principal, Assistant Principal(s), Dean of Students Non-exempt To provide assistance to the administration in guiding and assisting students in discussion about attendance and attendance related issues. Qualifications: At least a high school diploma plus two or more years of work experience Demonstrated aptitude and/or abilities for performing the tasks required. Such other qualifications of empathy, communication, academic, professional, and personal excellence as may be specified. Supervises: NIA Essential Duties and Responsibilities: * Communicate with counselors and assistant principals in reference to student attendance. Students with at least three unexcused absences per quarter need to be marked as "frequently absent." Report truancy and track attendance daily * Maintain student attendance records * Have individual meetings and conversations with students at 5 unexcused days of absences and 10 unexcused days-of absences. * Complete proper communication for probation at 5 and 10 days unexcused absences on students. * Complete proper communication for state and BMV for students unexcused at 10+ absences. * Receive, respond, and communicate to parents about attendance issues with students. * Any duties assigned by the Principal, Assistant Principal, or Dean of Students Special Considerations/Physical Demands: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the district. Position Description Written by: Building Administrators Date Completed: 2/2/23 Revision Dates: It is the policy of Madison Consolidated Schools not to discriminate on the basis of race, color, religion, sex, national origin, disability, or age, in its programs or employment policies as required by the Indiana Civil Rights Act (1.C. 1971, 22-9-1); Public Law 218 (1.C. 1971, Title 20); Titles VI and VII (Civil Rights Act 1964); the Equal Pay Act of 1973; Title IX (1972 Education Amendments); Public Law 94-142; and Public Law 93-112, Section 504. Full-time employees are eligible for the following: * Life/AD&D and LTD for $2 per year * Health Insurance (4 plans to choose from) * Dental * Vision * Identity Theft Protection services, employee assistance program, and virtual fitness platform. Also, those who are on our health insurance are eligible for the following: * Free and low-cost orthopedic procedures * Free Health Clinic/Prescriptions dispensed through a health clinic * Free Telehealth services including short-term virtual counseling * Free weight loss/wellness program PERF Retirement

The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels. Hours Shared position - approximately 20 hours per week Must have a flexible schedule This position may require weekend hours during events Qualifications Duties and responsibilities Operate telephone switchboard and redirect calls Greet visitors to the office in a professional and friendly manner Stay informed on company affairs to effectively address customer needs and answer questions Sort and distribute incoming mail, packages and deliveries Keep front desk tidy and presentable Additional responsibilities as needed Monitor company email and filter general inquiries, including donation requests Ensure office is adequately stocked with office supplies and place orders as needed Qualifications Education - High school diploma, or GED equivalent Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel) Good phone etiquette Strong oral communication skills Ability to think on your feet and handle challenging callers Timeliness Experience - Prior experience preferred in an Administrative role Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBusy orthodontic practice looking for receptionist- answer phones, schedule patients, interact with patients and families, help with recall system.

Essential Job Functions: Provide superior service to all customers. Answer and assist all calls presented within the Guest Services, PBX and Front Desk areas. Accurate reservations input into property reservations system. Accurate checking in and checking out/posting of hotel guests. Responsible for the daily maximization and occupancy and rate goals. Responsible for assigning casino patrons to the correct promotion or event blocks along with the appropriate number of entries. Responsible for accurate data entry into all hotel and casino systems. Complete daily reports and checklists. Deliver/sort mail; bulk mailings. Notify the Hotel Supervisor of any inventory shortages with room blocks or event blocks. Assist in baggage and coat check customer service. Greet group guests visiting the property. Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.) Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy. Other Job Functions: Perform miscellaneous duties as assigned. Maintain complete knowledge of departmental policies, procedures and service standards. Job Qualifications: Experience Required: Guest Service Center Agent or similar experience. Education Required: High school diploma or equivalent. Skills, Knowledge and/or Abilities Required: Professional and positive demeanor. Excellent customer service skills, outstanding verbal and written skills, detail oriented. Ability to communicate clearly and accurately with all external & internal customers. Must be able to work weekends, evenings and holidays. Knowledge of hotel and casino system helpful. Able to prioritize tasks and adapt to change as necessary. Strong computer skills. Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2. Other Specialized Requirements: Must be able to pass Rising Star Hotel Comping Test.

Job Description???? Join One of Cincinnati's Top Workplaces! Now Hiring: Front Desk Receptionist / Resident Relations Representative ???? Greater Cincinnati | Full-Time | Competitive Pay ???? Why Uptown Properties Recognized as one of the Top Companies to Work For in 2025 by the Cincinnati Enquirer , Uptown Properties is a premier property management and real estate development company dedicated to revitalizing communities and creating exceptional living experiences. We're seeking a friendly, organized, and professional Resident Relations Representative to serve as the first point of contact for residents and visitors. If you love helping people, thrive in a fast-paced environment, and want to grow your career in property management, we want to meet you! ???? About the Role As our Front Desk Receptionist / Resident Relations Representative, you'll play a key role in ensuring a positive resident experience, providing outstanding customer service, and supporting the daily operations of our communities and property management offices. This is a full-time position ideal for someone who enjoys working with people and wants to be part of a collaborative, growing organization. ???? What You'll Do Resident Support & Customer Service (35%) Welcome residents and guests with professionalism and warmth. Respond promptly to phone calls, text messages, and in-person inquiries. Serve as a liaison between residents, prospects, and the property management or leasing teams. Resident Communication & Issue Resolution (30%) Direct resident and prospect concerns to the appropriate department quickly and accurately. Notify residents of unit showings and coordinate communications. Support resident outreach initiatives and deliver timely notices or updates. Administrative & Operational Support (15%) Open and close the office daily according to procedures. Handle incoming and outgoing mail and manage package distribution. Process rent payments and assist with move-in/move-out logistics. Prepare keys, parking passes, and other necessary documentation. Support internal audits and maintain well-organized resident files. Additional Responsibilities (20%) Collaborate with team members to ensure seamless resident service. Provide general office support and assist other departments as needed. ✅ What You'll Need High school diploma or equivalent required; college degree preferred Previous customer service or administrative experience strongly preferred (property management experience a plus) Excellent communication and interpersonal skills Strong attention to detail, organization, and follow-through Ability to multitask and thrive in a dynamic environment Proficiency with basic office software and phone systems ???? Pay & Perks Competitive Pay (commensurate with experience) Paid Time Off & Sick Days Paid Holidays Medical, Dental, Vision, Disability & Life Insurance 401(k) with Company Match Profit Sharing Employee Assistance Program Employee Appreciation Events Free Parking Career Growth & Professional Development Opportunities A friendly, collaborative environment where your contributions make a visible impact ???? Ready to Join the Team? Be part of a company that values people, supports growth, and takes pride in the communities we serve. ???? Apply today to join one of Cincinnati's Top Workplaces! M-F 8:30am-5:00pm Rotating Saturdays 10am-6:30pm

The Desk Clerk performs a variety of clerical tasks, general operational services for residents and visitors, a variety of safety tasks. Career Readiness Competencies: * Communication * Critical Thinking * Professionalism * Teamwork Applications: * Applications are reviewed on a rolling basis. Applicants will be invited to participate in the next round of Desk Clerk interviews, which are offered on a monthly basis throughout the academic year. To be eligible, you must complete the following external application: ********************************** Pt5 * Answers telephone, screens calls, and takes detailed messages. * Serves as residence hall office receptionist; greets residents and visitors, responds to general questions regarding the operation of the residence hall, and responds to general requests for information and assistance. * Refers residents' and visitors' concerns/issues to the residence hall supervisor. * Makes announcements using the residence hall public address system as requested/needed. * Maintains and updates paper records and paperwork associated with the daily operation of the residence hall office. * Be aware of and monitor the residence hall's emergency systems & procedures. * Receive, sort, distribute, and forward incoming and outgoing mail. * Receive, log, sort, distribute, and forward any packages. * Issues and records the use and return of lock-out keys and PEDs. Issues and records the use and return of hall equipment. * Reports problems related to and/or requests repairs of vendor contracted equipment located within the residence hall (including but not limited to washing machines, clothes dryers, vending machines, and photocopier(s)). * Assist residents in reporting maintenance problems and requesting repairs. * Report student concerns and issues to the Hall Director, Resident Advisor, or Student Desk Manager. * Desk Clerks must maintain an overall cumulative GPA of 2.5 on a 4.0 scale. * Completes a Desk Log for each shift worked, if applicable. * Performs general clerical and safety tasks. * Performs general operational services. * Attends scheduled Desk Clerk staff meetings, as assigned by the Student Desk Manager. * Maintains a clean working environment that is open to the public. * Performs other related duties as assigned by Hall Director or Student Desk Manager. * Desk clerks working between the hours of 12 a.m. and 7 a.m. must be at least 18 years old. * Desk Clerks will be required to work an average of 13-16 hours per week at their assigned residence hall. * Desk Clerks must be available for a combination of nighttime and daytime shifts as well as weekend and weekday shifts.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Lead Guest Service Agent is responsible for providing superior service to both the internal and external customer. The Lead Guest Service Agent: Maintains an efficient and effective Hotel Front Office work group via direction from the Assistant Front Desk Managers. Provides training, assistance, and on-the-job work direction to the Front Desk Agents, Night Auditors, PBX Agents, Bell Attendants, Valet Attendants and Ogle Haus to ensure accurate, exceptional and courteous room registration and check-outs. Welcomes and provides service to guests of the hotel. Provides general leadership and work direction of department team members, including but not limited to: Organizing and assigning work. Prioritizing workload and assignments to ensure orderly and efficient completion by department team members. Directing department team members in the successful completion of assigned work. Enforcement of department and company policies. Instructing and training department team members in the successful performance of their duties. Other leadership and work direction duties as assigned by Management. The Lead Guest Service agent does not perform managerial tasks such as performance reviews, hiring or terminations; although they may provide input to management regarding such matters. Qualifications Effective communication skills. Must be able to obtain and maintain all licenses / certification per Federal, State, and Gaming regulations. Must be 21 years of age. The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.

Job DescriptionDescription: The Fitness Desk Representative is responsible for offering outstanding customer service, as well as monitoring of the strength and cardiovascular areas of the Fitness Center by providing safe and appropriate fitness information to Spooky Nook Sports members and guests. Position will include both weeknight (3-10pm) and weekend (7:00-7:00) shifts. NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment: Ohio BCI FBI Fingerprint-based criminal history clearance. If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 50% discount on Tuesdays at the Forklift and Palate Restaurant 35% off all Nook apparel Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Welcome, assist and interact with members using the fitness center Scan in members to the Fitness Center and verify membership Demonstrate the proper technique on how to use the cardiovascular and strength training equipment Test all cardiovascular and strength training equipment daily Perform daily, weekly, and quarterly cleaning of member desk, cardiovascular, and strength training equipment Take prospective members on facility tours and assist in the sale of memberships Schedule member orientations and program design appointments for new members Know and enforce all Fitness Center policies, procedures and rules in a consistent, fair and firm manner Answer calls and emails directed to the Fitness Center Maintain proper level of clean and folded towels, and other supplies such as water for fitness center members All other duties as assigned Requirements: Basic Qualifications Ohio BCI and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer). o NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin. Must be 18 years of age or older Minimum 6 months of experience in a customer service role Current CPR/AED and First Aid Certifications Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Fitness industry experience including working knowledge of fitness center equipment Previous fitness sales experience Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations Integrity to safeguard confidential information Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals Experience communicating with individuals of diverse demographics Demeanor to remain calm in tense or stressful situations Initiative to work efficiently with minimal supervision Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 50 lbs occasionally. Noise Level: The noise level in this environment is typically variable.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Lead Guest Service Agent is responsible for providing superior service to both the internal and external customer. The Lead Guest Service Agent: Maintains an efficient and effective Hotel Front Office work group via direction from the Assistant Front Desk Managers. Provides training, assistance, and on-the-job work direction to the Front Desk Agents, Night Auditors, PBX Agents, Bell Attendants, Valet Attendants and Ogle Haus to ensure accurate, exceptional and courteous room registration and check-outs. Welcomes and provides service to guests of the hotel. Provides general leadership and work direction of department team members, including but not limited to: Organizing and assigning work. Prioritizing workload and assignments to ensure orderly and efficient completion by department team members. Directing department team members in the successful completion of assigned work. Enforcement of department and company policies. Instructing and training department team members in the successful performance of their duties. Other leadership and work direction duties as assigned by Management. The Lead Guest Service agent does not perform managerial tasks such as performance reviews, hiring or terminations; although they may provide input to management regarding such matters. Qualifications Effective communication skills. Must be able to obtain and maintain all licenses / certification per Federal, State, and Gaming regulations. Must be 21 years of age. The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.