Front desk agent jobs in Marysville, WA - 275 jobs
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Front Desk Agent
Front Desk Receptionist
Guest Services Agent
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Guest Services Agent
Stonebridge Hospitality Associates 4.1
Front desk agent job in Seattle, WA
City, State:Seattle, Washington
Title: Guest Service Agent
FLSA: Non-Exempt
Status: Full-time
Reports to: Front Office Manager
Pay Range: $22.00 / hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel frontdesk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's frontdesk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule , including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-01-13
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$22 hourly Auto-Apply 16d ago
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Front Desk Agent
Best Western Plus Oak Harbor Hotel & Conference Center 3.9
Front desk agent job in Oak Harbor, WA
Job Title: FrontDeskAgent (Part-time-Full-time)
Job Overview
As a FrontDeskAgent, you'll be the first point of contact for our guests, setting the tone for their stay. This role is ideal for individuals who are warm, professional, and thrive in a fast-paced hospitality environment.
Required Skills/Qualifications:
Education: High School Diploma
Experience: Hotel experience preferred in the areas of FrontDesk, Night Auditor, Concierge, FrontDesk Supervisor; willing to train to the right candidate
Flexibility: Ability to work weekends and holidays
Transportation: Reliable mode of transportation is essential
Resume Submission: Required for consideration
Responsibilities:
Proficiency with the PMS OPERA system, including:
Checking guests in and out
Handling reservations (phone and in-person)
Assigning rooms
Warmly and professionally welcome and communicate with guests to handle inquiries, complaints, and special requests
Coordinating with other departments regarding:
Room logistics
Guest needs and concerns
Sales inquiries
Actively promoting the hotel to increase bookings and build a loyal clientele
Maintaining thorough knowledge of the hotel layout, room types, and amenities
Adhering to workplace attire requirements as per company policy
Performing additional duties as assigned
Training & Growth Opportunities
We value your growth! Complimentary online and in-person training programs are available through IHG and Best Western Plus education platforms. Whether you're an experienced professional or eager to learn, we'll help you thrive and grow in your hospitality career.
Employee Benefits Full-Time Only
Comprehensive healthcare, dental & vision care plans
Paid time off (PTO) and sick leave for a healthy work-life balance
Exclusive employee discounts at IHG and/or Best Western Plus hotels worldwide
Why Join Us?
At Best Western Plus Oak Harbor Hotel & Conference Center or Candlewood Suites Oak Harbor, we pride ourselves on creating a welcoming and inclusive environment. Join a team that celebrates success, supports personal growth, and delivers unforgettable experiences for our guests.
Take the first step toward an exciting career in hospitality! Submit your resume today!
$35k-40k yearly est. 60d+ ago
Front Desk Agent - SEASW
IHG Career
Front desk agent job in Seattle, WA
We're searching for an experienced FrontDeskAgent ready to make an immediate impact. We value the expertise our team members bring, and compensation for this will be in line with experience.
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a FrontDeskAgent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day's schedule.
Jump into other ad-hoc duties when your colleagues need your help.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Fluency in the local language - extra language skills would be great, but not essential.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a frontdesk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
What we Offer ─
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. This range may be modified in the future. The hourly pay range for this role is $22.00 to $26.00.
We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$22-26 hourly Auto-Apply 43d ago
Front Desk Agent - AM Shift
The Hedreen Hotel Employer
Front desk agent job in Seattle, WA
Hourly Compensation: $25.00
(This is a fixed hourly wage rate. No wage range exists).
FrontDeskAgent - AM Shift
(Candidates applying for this position are also encouraged to apply for the FrontDeskAgent - PM Shift)
This position may be eligible for longevity incentive program at 6 months, and 1 year of employment.
BENEFITS
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91
st
day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
OTHER BENEFITS
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "
why
"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “
why
” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU!
Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.
Ownership is also the management company - No red tape
The company values longevity - nearly half of our team has been with us 5+ years
ABOUT OUR HOTEL
4
th
largest hotel in Seattle
Stable operation - hotel has never been sold
Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
JOB SUMMARY
We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
Cultivate and Maintain Guest Relations
Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible
Address guests' service needs and special requests in a professional, positive, and timely manner
Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed
Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, FrontDesk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue
Manage and secure bank
Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits
Receive and record wake-up call requests and deliver to appropriate department
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)
QUALIFICATIONS
High school diploma or GED
1 year experience in the guest services, frontdesk, or related field
Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems
Proficient computer skills
Ability to de-escalate dynamic situations
Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment
OTHER INFORMATION
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.
This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion.
For inquiries regarding this specific job posting, please e-mail us at *************************.
$25 hourly Auto-Apply 43d ago
Front Desk Agent - PM Shift
The Renaissance Seattle Hotel
Front desk agent job in Seattle, WA
Hourly Compensation: $25.00
(This is a fixed hourly wage rate. No wage range exists).
FrontDeskAgent - PM Shift
(Candidates applying for this position are also encouraged to apply for the FrontDeskAgent - AM Shift)
This position may be eligible for longevity incentive program at 6 months, and 1 year of employment.
BENEFITS
Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
OTHER BENEFITS
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "
why
"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “
why
” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU!
Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.
Ownership is also the management company - No red tape
The company values longevity - nearly half of our team has been with us 5+ years
ABOUT OUR HOTEL
4th largest hotel in Seattle
Stable operation - hotel has never been sold
Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
JOB SUMMARY
We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following:
Cultivate and Maintain Guest Relations
Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible
Address guests' service needs and special requests in a professional, positive, and timely manner
Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed
Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, FrontDesk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue
Manage and secure bank
Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits
Receive and record wake-up call requests and deliver to appropriate department
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)
QUALIFICATIONS
High school diploma or GED
1 year experience in the guest services, frontdesk, or related field
Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems
Proficient computer skills
Ability to de-escalate dynamic situations
Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment
OTHER INFORMATION
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.
This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion.
For inquiries regarding this specific job posting, please e-mail us at *************************.
$25 hourly 14d ago
Front Desk Agent
Pyramid Birmingham Campus Management
Front desk agent job in Seattle, WA
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Welcome to Hotel Max, situated in the heart of Seattle and proudly part of the Pyramid Global Hospitality family. Our 163 well-appointed rooms are more than just accommodations; each one has its unique story. Beyond providing a professional workspace, Hotel Max serves as a vibrant hub for creativity and career opportunities. Situated in downtown Seattle, Hotel Max embodies the dynamic work culture fostered by Pyramid Global Hospitality, encouraging professional growth and the pursuit of opportunities. As part of the Pyramid Global team, we offer benefits such as a 401k with a company match and recognition programs to celebrate your achievements. Join us at Hotel Max, where your role transcends the typical 9-to-5 routine. It's about being part of a professional team that understands and embraces Seattle's artistic energy while supporting your individual career journey. Your pathway to a fulfilling career in the Pacific Northwest begins here. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! At Pyramid Global Hospitality, we believe in putting our People First. Our "Better Together" culture is built on practices, policies, and programs that support our associates in achieving success both at work and at home. - For Full-Time (Non-Union) Associates, we offer: - Medical, Dental, Vision, Disability, & Life Insurance - 401(k) Plan - PTO - 14 days for first 3 years - Holidays - 7 paid holidays and 2 floating holidays - Employee Room Rate Discounts For Part-Time Associates, we offer: - 401(k) Plan - Sick Time: Accrue 1 hour for every 30 hours worked - Employee Room Rate Discounts Join us and experience a workplace that values your success, health, and happiness-every step of the way.
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our FrontDesk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the FrontDeskAgent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
What are we looking for?
Qualifications:
High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays
Compensation:
$22.70
-
$22.70
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are looking for candidates who work well by themselves and enjoy a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX FrontDesk Associate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available.
*Reliable transportation is required for this position.*
Generally, this position pays between $21 and $22 per hour, but details can be discussed in an interview.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDesk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDesk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Duties & Responsibilities (including but not limited to the following)
Provide a Warm Welcome and Fond Farewell to all residents and their guests.
Provide knowledgeable and comprehensive information about the surrounding areas.
Interact with clients in a manner that demonstrates genuine sincerity and appreciation.
Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery.
Advise residents and guests of any appropriate rules and regulations established by the property management.
Present a professional appearance by adhering to Company Uniform and Grooming Standards.
Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests.
Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents.
Performs miscellaneous job-related duties as assigned.
Follow all procedures for resident, guest, and vendor access.
Accurately record time and attendance in the Company time record-keeping system.
Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations.
Be knowledgeable of all emergencies and safety procedures.
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
#ZR
At the time of this ad, the pay offered is $22.00 per hour.
$21-22 hourly 60d+ ago
Front Desk Agent (part time) - Element Tukwila Hotel
Level5 Hospitality
Front desk agent job in Tukwila, WA
Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let's Level Up!
Job Summary: As a FrontDeskAgent @ the Element Tukwila Hotel, you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for every guest.
Duties/Responsibilities:
Perform all check-in and check-out tasks
Operate the frontdesk according to standard operating procedures and with exceptional guest service
Know emergency procedures and how to respond
Complete daily reports and audit correspondence, as required by the shift
Receive and confirm credit cards for validity and acceptability
Welcome guests upon their arrival and assign rooms
Take incoming calls, online and in-person room booking requests, and answer questions about guests' needs involving room rates, available rooms, amenities, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Manage online and phone reservations
Respond to Guest complaints in a timely and professional manner
Create incident reports for guest injuries/issues when required
Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy
Performs other related duties as required or asked by Supervisor
Address visitor questions and requests promptly, courteously, and efficiently
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
Practice safe work habits and use the required safety equipment
Performs other related duties as required or assigned by the Supervisor/MOD
Required Skills/Abilities:
Proficient in Microsoft Office Suite or similar software
Work experience as a FrontDeskagent preferred
Level5 High Touch service
Excellent communication and organizational skills
Flexibility with shifts and scheduling (**THIS IS FOR A PART-TIME ROLE**)
Must be available some weekends and/or holidays
Must have reliable transportation to and from work
Must have stellar attendance and punctuality
Education and Experience:
High School diploma
Physical Requirements:
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility.
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
7am-3pm (and/or) 3pm-11pm (typical AM/PM Shifts on avg.)
8-30 hours per week on avg. (depending on hotel business demands)
$35k-43k yearly est. Auto-Apply 14d ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk agent job in Seattle, WA
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$35k-43k yearly est. Auto-Apply 18d ago
Front Desk Agent AM- PM Weekday -Weekends
Courtyard By Marriott Seattle Northgate
Front desk agent job in Seattle, WA
Job Description
Join Legacy Hospitality as a Guest Service Host in our vibrant hotel! As a Guest Service Host, you will be at the heart of providing exceptional guest experiences, showcasing your empathy and compassion to create lasting memories for our visitors. With a competitive pay, you'll not only be part of a dynamic team but also have the opportunity to grow in the hospitality industry.
Your authentic smile will greet guests, while your respectful demeanor will make them feel valued from the moment they step through our doors. If you're energized by engaging with people and caring for their needs, apply today! You will have benefits such as Medical, Dental, Vision, Life Insurance, Paid Time Off, and Employee Discounts. Your new career adventure awaits you.
Hello, we're Legacy Hospitality
Where hospitality has heart.
At Legacy, we believe hospitality isn't just a service, it's a feeling. It's where genuine care meets thoughtful attention, creating a welcoming environment for everyone we interact with. This philosophy forms the core of our company culture, where hospitality has heart.
C - Compassionate
A - Authentic
R - Respectful
E - Empathetic
By fostering a culture of hospitality with heart, we create a thriving environment where our team members feel valued and empowered, and our guests feel welcome, cared for, and eager to return.
What's your day like?
As a Guest Service Host, you'll start each day with an energetic attitude, ready to engage with guests and team members. Your caring nature will shine as you assist guests with check-ins, check-outs, and queries about the local area. Your compassionate demeanor will be crucial in handling guest feedback and requests, ensuring a positive and memorable stay for everyone.
Being authentic and respectful in all your interactions will be key to building trust and rapport with our guests. Whether it's answering phones, managing reservations, or assisting with special requests, your day-to-day will be filled with opportunities to make a difference in our guests' experiences.
Are you a good fit for this FrontDesk Host job?
To excel as a Guest Service Host, previous guest service experience is preferred. You must embody our core values of being caring, compassionate, and respectful in every guest interaction. Proficiency in using hotel management software and tools is essential to handle check-ins, reservations, and guest inquiries efficiently. Additionally, being able to maintain the physical aspects of the position, such as standing for long periods, lifting luggage, and moving around the frontdesk area, is crucial. Your ability to multitask, prioritize guest needs, and adapt to various situations with a positive mindset will set you up for success in this dynamic and engaging role.
Knowledge and skills required for the position are:
Previous Guest Service experience preferred.
Must be caring, compassionate ad respectful
Must be able to maintain the physical aspects of the position.
Are you ready for an exciting opportunity? Your home away from home, with a touch more care.
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
$35k-43k yearly est. 14d ago
Front Desk Agent (Part-Time & Full Time)
Interurban Suites Hotel
Front desk agent job in Seattle, WA
Job DescriptionBenefits:
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Profit sharing
Training & development
About Us:
Interurban Suites Hotel blends modern conveniences with a welcoming, home-like atmosphere. Our spacious suites are designed for both short and extended stays, offering fully equipped kitchens, high-speed internet, and serene views of the Duwamish River. With our prime location in Tukwila, close to Seattle and Sea-Tac Airport, guests enjoy seamless access to the regions top attractions. Attentive service, family-friendly amenities, and a peaceful environment ensure that whether you're here for business or leisure, your stay is as comfortable as possible.
Position Overview:
Are you a friendly, organized, and customer-focused individual looking for an exciting opportunity? The FrontDeskAgent is the first point of contact for guests and plays a key role in creating a welcoming, professional, and wellnessoriented environment. This role requires strong communication skills, a polished presence, and the ability to multitask in a guestfacing setting.
Responsibilities:
Warmly greet and check in and out guests, ensuring a seamless and efficient process.
Handle guest inquiries and provide accurate information about the resort's amenities, services, and local attractions.
Process reservations, cancellations, and modifications accurately and efficiently.
Check and approve ready-to-rent rooms before guests' arrival
Answer phone calls and direct them appropriately.
Manage guest accounts and process payments.
Maintain a tidy and organized frontdesk area.
Collaborate with other departments to ensure guest satisfaction.
Handle guest concerns and complaints with professionalism and a problem-solving attitude.
Uphold the highest standards of hospitality and customer service.
Qualifications:
Minimum one year of previous experience in a frontdesk, customer service, or hospitality role required.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Proficiency in computer systems and reservation software (experience with Cloudbeds is a plus).
Ability to work flexible shifts, including evenings, weekends, and holidays.
A positive attitude and a passion for serving others.
Strong communication and computer skills for a frontdesk position.
Available to work weekends and evening shifts.
Compensation & Benefits:
Compensation range: 1922/hour (part/full-time), based on experience.
Perks for All: Flexible scheduling, professional development, and summer bonus.
Application Deadline: Open until filled.
Soap Lake Natural Spa and Resort is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in crafting moments of tranquility and joy for our guests!
$35k-43k yearly est. 3d ago
Front Desk Agent
Pyramid Max Management
Front desk agent job in Seattle, WA
We are looking for a highly motivated individuals to join our FrontDesk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the FrontDeskAgent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
$35k-43k yearly est. Auto-Apply 33d ago
Front Desk Agent/Shuttle Driver
Westmont Group 4.3
Front desk agent job in Seattle, WA
ESSENTIAL JOB FUNCTIONS
Page Break
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other FrontDesk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Shuttle Driver Duties (Occasional)
Safely operate the hotel shuttle to transport guests to and from the airport or other designated locations
Assist guests with luggage as needed
Ensure shuttle cleanliness and report maintenance issues promptly
Follow all traffic laws, safety regulations, and hotel transportation policies
Provide friendly, professional service while driving, representing the hotel positively
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
"We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. We value diversity and encourage individuals from all backgrounds to apply, and we provide reasonable accommodations for disabilities and religious beliefs."
$35k-41k yearly est. Auto-Apply 9d ago
Front Desk Reception (Pet Care)
Paradise Pet Lodge
Front desk agent job in Woodinville, WA
Job DescriptionSalary: $19-21
We are seeking a FrontDesk Receptionist to join our team! We are a large, fast paced dog and cat boarding/grooming facility north of Woodinville. We take pride in providing high quality personalized care for all animals at our facility.
Starting wage $19-$20 an hour DOE
You are responsible for making boarding reservations, grooming appointments, and checking in & out clients.
Responsibilities include:
Making boarding reservations
Scheduling grooming appointments
Checking in & out clients
Answer the phones
Cleaning lobby area
Document and label each pets belongings
Be professional and effective with communication
Walk the animal to its designated spot at our facility
Operate and enter in detailed information to our pet care system Atlantis
Manage Cash, Check, and Visa transactions
Interact and communicate closely with other staff to ensure client and pet needs, and concerns are understood and addressed
Obtain vaccination records
Qualifications:
Strong customer service experience is required (at least 1 year).
High school graduate or equivalent
Passion to care for animals
Ability to interact with animals in a caring manner
Ability to thrive in a fast paced environment
Great communication is required
Good physical condition; able to stand on feet for entire 6 hour shift and lift up to 50 lbs
Must be reliable and punctual
Proficient is computer skills
Experience in the animal field is a plus
Able to handle dogs 100+ lbs
Details about the job:
Previous facility experience is a plus!!
Starting wage $19-$20 an hour DOE
Full time
Must be able to work weekdays, weekends, and some Holiday shifts.
Benefits include medical, dental, 401k, and paid time off for full time employees
Bring your dog to work!
Estimated shifts needed:
Weekdays: 7am-2pm or 12pm-7pm
Weekends: Saturdays 7am-1pm or 12pm-7pm,
Sundays 9am - 4pm and 12pm - 7pm
We look forward to meeting you and hopefully welcoming you to our team. Please submit your resume below!
$19-21 hourly 29d ago
Guest Service Agent US
Ihotels Management Us LLC
Front desk agent job in Seattle, WA
Job Description
FrontDeskAgent
Pay Range for this role is $22.77/hour + benefits and perks!
Scheduled shifts for this role vary, including 7a-3p, 3p-11p
Kimpton Hotel Monaco Seattle
1101 4th Ave (4th & Spring)
Benefits & Perks
Hotel + restaurant discounts in all of Kimpton + IHG - worldwide!
Paid Time Off - sick & vacation pay with rollover
Paid Holidays - after 90 days
Affordable medical/dental/vision/HSA plans
Basic Life Insurance (employer provided), Supplemental Life Insurance
Short Term Disability Insurance
Long Term Disability Insurance
Hospital Indemnity, Critical Illness & Accident Insurance
Tuition Reimbursement
Commuter Benefits
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The FrontDeskAgent is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!
Some of your responsibilities include:
Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet.
What You Bring
High school diploma or general education degree (GED).
Previous experience in a customer-facing role.
Flexible schedule, able to work evenings, weekends and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Able to calmly handle guest problems with ease.
Familiar with hotel systems and operations, and the ability to enter in information accurately.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.
Be Yourself. Lead Yourself. Make it Count.
The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$22.8 hourly 15d ago
Guest Service Agent US
Innvest
Front desk agent job in Seattle, WA
FrontDeskAgent
Pay Range for this role is $22.77/hour + benefits and perks!
Scheduled shifts for this role vary, including 7a-3p, 3p-11p
Kimpton Hotel Monaco Seattle
1101 4
th
Ave (4
th
& Spring)
Benefits & Perks
Hotel + restaurant discounts in all of Kimpton + IHG - worldwide!
Paid Time Off - sick & vacation pay with rollover
Paid Holidays - after 90 days
Affordable medical/dental/vision/HSA plans
Basic Life Insurance (employer provided), Supplemental Life Insurance
Short Term Disability Insurance
Long Term Disability Insurance
Hospital Indemnity, Critical Illness & Accident Insurance
Tuition Reimbursement
Commuter Benefits
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The FrontDeskAgent is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!
Some of your responsibilities include:
Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet.
What You Bring
High school diploma or general education degree (GED).
Previous experience in a customer-facing role.
Flexible schedule, able to work evenings, weekends and holidays.
Work well under pressure, dealing with many arrivals and departures within a short period of time.
Able to calmly handle guest problems with ease.
Familiar with hotel systems and operations, and the ability to enter in information accurately.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.
Be Yourself. Lead Yourself. Make it Count.
The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$22.8 hourly 45d ago
Front Desk Receptionist
Edmonds Village
Front desk agent job in Edmonds, WA
FrontDesk Receptionist - Large Senior Living Community
We are seeking for a happy, outgoing, and energetic FrontDesk Receptionist to join our team of concierge at a large senior living community in Edmonds Village Come join a team of dedicated, smart, and caring professionals. This is a part time night shift (overnight) position. Great for students, or those with other positions.
Who we are
"Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families and our employees." - Evrett Benton, CEO
If you are looking for a company and team that understands the value of people, then look no further!
Stellar Senior Living is a premier assisted living and memory care provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us.
Edmonds Village is one of Stellar Senior Living's most vibrant communities. Serving our 55+ community, in a way that is full of fun, family and opportunities to serve.
What we offer
Competitive salary $22.00 to $24.00
Benefits may include medical, dental, vision, generous Paid Time Off program, holidays, 401k and more!!!
A growing company with opportunities for advancement
Company sponsored training, tuition reimbursement, and other learning opportunities
Flexible schedules available. Part-Time and Full-Time available. Perfect for students!
Job Description
The FrontDesk Receptionist oversees all receptionist and secretarial duties at our community with an outstanding customer service and support. As the face of the company, the successful candidate will be approachable and friendly, with outstanding people skills.
Responsibilities
Greet residents and visitors with a positive and helpful attitude
Assist Executive Team with a variety of administrative tasks
Answer phones in a professional manner
Provide excellent customer service
Qualifications
Prior experience as a receptionist or related field preferred
Excellent communication and organizational skills
Knowledge of MS Office programs
If you are the right candidate, then we definitely want to hear from you! To apply click the “Apply” button or send your resume directly to **************************
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
As part of Stellar Senior Living's continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations, Stellar periodically organizes onsite vaccination clinics at its various locations. Stellar employees are not required to be fully vaccinated for COVID-19 as a condition of employment.
$22-24 hourly Auto-Apply 56d ago
Front Desk Receptionist
Cardioone
Front desk agent job in Lynnwood, WA
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
CardioNow's mission is to empower you with accurate, timely insights into your cardiovascular health-keeping you informed, supported, and confident. By combining medical expertise with advanced technology, we deliver proven outcomes through a personalized approach.
About the Job
At our rapidly growing practice, CardioNow, we are seeking a highly motivated Patient Service Representative to join our team! You will serve as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Vice President of Operations or his/her designee. This position has an estimated start date of May or June.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee frontdesk operations of the office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Medical Records experience needed
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Lynnwood, WA office located at 19020 33rd Ave West.
Additional Information
Full-time hourly range of $20-$21 per hour plus medical, dental, and vision benefits.
$20-21 hourly Auto-Apply 2d ago
Front Desk Receptionist
E&E Foods
Front desk agent job in Renton, WA
E&E Foods is launching a search for a FrontDesk Receptionist at their corporate office in Renton, WA. This job requires a professional who has excellent communication skills, attention to detail, strong people skills and an understanding of confidentiality and privacy. Finally, they will be a team player with the ability to handle deadline driven environments.
The successful candidate will:
The receptionist works under the direction of the Operations Human Resource Director and the primary focus of this position will be to perform the following duties and responsibilities:
Full-time frontdesk coverage.
Answer incoming phone calls on multi-line phone systems and direct calls to the proper person.
Phone list maintenance.
Greeting and assisting guests including screening and Visitor Log.
Sorting and distributing mail and/or packages.
Ordering office and kitchen supplies.
Business card printing.
Create labels using label machine.
Administrative duties to include filing, faxing, copying, scanning and data entry.
Provide assistance and support to shipping department.
Prepare reports for management using Excel.
Assist with other administrative/HR project tasks as requested.
Requirements
Required Skills/Abilities:
Strong computer skills.
Office environment experience.
Ability to collaborate effectively in a team setting.
Accurate and proficient data entry with strong attention to detail.
Well organized and able to prioritize varying projects and deadlines.
Creative problem solver and able to work effectively despite persistent interruptions and changing priorities.
Strong understanding of confidentiality and privacy.
Strong interpersonal communication including empathy, diplomacy, and necessary discretion.
Excellent verbal, oral and written communication skills.
A team player with ability to handle deadline driven environments.
Candidates must possess the following qualifications:
3/+ years relevant work experience
Bi-lingual Spanish/English preferred
Proficiency in Microsoft Office Suite - Excel, Word, Outlook
Salary & Benefits: · The starting wage is $22.00 to $24.00 per hour. Medical, Dental, 3 weeks PTO. 401k with match available after 1 year.
Work Environment: · E&E Foods offers a business casual work environment. · Work is typically performed in an office setting, and onsite/in-person. · The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. · Document management requires some lifting and moving of objects up to 25lbs.· Excellent communication skills are essential.
ADA: EE Foods is committed to working with and providing reasonable accommodations to individuals with disabilities.
EEOC: EE Foods is an equal opportunity employer and does not discriminate on the basis of race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability. Previously incarcerated, BIPOC, women and LGBTQ individuals are strongly encouraged to apply!
New Applications (21) Screening (0) Phone Interview (0) In Person Interview (0) Rejected (0) Offered (0) Hired (0)
Salary Description $22.00 to $24.00 per hour
$22-24 hourly 60d+ ago
Front Desk Receptionist
First Ascent Climbing and Fitness
Front desk agent job in Kent, WA
Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will:
* Share your passion for fitness by helping new members get started on their fitness journey.
* Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days:
* Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests.
* Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
* Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.
We're excited about you because you:
* Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
* Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn.
* Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability
* Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement
* Minimum travel may be required for training purpose and lead generation.
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
How much does a front desk agent earn in Marysville, WA?
The average front desk agent in Marysville, WA earns between $32,000 and $46,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Marysville, WA
$39,000
What are the biggest employers of Front Desk Agents in Marysville, WA?
The biggest employers of Front Desk Agents in Marysville, WA are: