Front desk agent jobs in Massillon, OH - 214 jobs

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Job Title: Front Desk Agent Division: Rooms Department: Guest Services Reports to: Front Office Supervisors, Front Office Manager FLSA Status: Non-Exempt Summary: Represents the hotel to the guests and ensures the highest level of customer service by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. 1. Greets and assists all guests during arrival and departure. * 2. Provides courteous guest services by responding promptly and efficiently to inquiries, requests, and complaints. * 3. Processes all reservations and cancellation requests in a timely manner. * 4. Maximizes room revenue and occupancy levels through suggestive selling techniques. * 5. Handles the departments accounting of money, receipts, guest accounts, and other forms of credit, and operates the department's cash register. * 6. Maintains information and communication sources such as room inventory, telephone information, log book, hotel directories, and operates switchboard to handle customer inquiries, wakeup calls, and the paging of guests. * 7. Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests. * 8. Provides assistance to other departments of the hotel to contribute to its smooth operation. * Position Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software and internet software. Education/Experience: High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills, and Other Abilities: • Customer/client focused • Stress management and composure skills • Ability to act thoroughly Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands, and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Front Desk Staff is responsible for providing exceptional customer service and supporting front desk operations. This may include handling inquiries, checking in/out members and guests, as well as completing administrative tasks. The Front Desk Staff is dedicated to offering a warm welcome and a fond farewell to all members and guests, ensuring a positive and professional experience. Reporting Structure * Reports to the Front Desk Supervisor or other position(s) depending on the structure of the club Day to Day * Greet members and guests with a warm, professional demeanor upon arrival and departure. * Handle inquiries and provide information about club amenities, services, and events. * Assist with special requests, ensuring a positive experience for all members and guests. * Manage the check-in and check-out process for members and guests efficiently. * Verify membership status, collect fees, and issue access cards or keys as needed. * Maintain accurate records of member and guest visits. * Monitor and ensure that the front desk area and lobby are clean, organized, and wellmaintained. * Report any maintenance or safety issues to the appropriate personnel. * Ensure that all club policies and procedures are followed by members and guests. * Answer and direct phone calls, emails, and other communications to the appropriate departments. * Schedule and confirm appointments or reservations for club facilities and services. * Process payments and handle cash or credit transactions accurately. Additional Duties * Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. * Follow all company, club, and department policies, procedures, and instructions. * Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. * Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. * Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. * Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. * Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success. About You Required * High school diploma or equivalent. Preferred * Previous experience in customer service or front desk role in a golf and country club or fitness center setting. * Strong interpersonal and communication skills, with a friendly and professional demeanor. * Ability to handle multiple tasks and work effectively in a fast-paced environment. * Proficiency in using office equipment, such as computers, telephones, and reservation systems. * Basic knowledge of club operations and amenities is a plus. Physical Requirements * General Activity: Frequent sitting, standing, walking, and driving * Environmental Exposure: Occasional exposure to temperature changes, dust, fumes, or gases * Physical Actions: Squatting, kneeling, reaching, grasping, twisting, and bending * Lifting: Ability to lift, carry, push, or pull up to 100 lbs. on occasion • Sensory Requirements: Talking, hearing, and seeing Primary Tools/Equipment * Computer * Office Supplies Work Schedule * Adherence to attendance requirements as outlined in the weekly schedule. * Flexibility to work additional hours as needed to meet position deadlines. * Availability to work on weekends and/or holidays as required. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

About Us At Catch Vibe Voice, we specialize in delivering exceptional communication experiences with a commitment to professionalism, precision, and client satisfaction. Our team thrives in an environment where collaboration, integrity, and excellence shape every interaction. We believe in creating a welcoming and supportive atmosphere for both our clients and employees, fostering growth and opportunity at every level. Job Description We are seeking a Front Desk Representative who embodies professionalism, organization, and outstanding communication skills. This role is the first point of contact for clients and visitors, ensuring every interaction reflects the company's high standards. The ideal candidate will maintain a polished front-office environment and provide administrative support to keep daily operations running smoothly. Responsibilities Welcome and assist visitors, clients, and partners in a professional manner. Manage incoming calls and correspondence with efficiency and courtesy. Maintain office organization, scheduling, and document handling. Support administrative processes, including data entry and internal coordination. Ensure the front desk area remains tidy and presentable at all times. Collaborate with internal teams to support company events, meetings, and office needs. Additional Information Benefits Competitive Salary: $48,000 - $51,000 annually. Growth and career development opportunities within the company. Supportive and inclusive work environment. Paid time off and comprehensive training. Health and wellness program options.

Seeking candidates with outgoing, friendly personalities to be the “directors of first impressions” at our lodge! will work 2nd shift from 3pm - 11pm. Weekend and holiday availability required. The Hotel Front Desk Agent is a crucial element to our success so if you possess the following skills we want you at our lodge! Written and verbal communication skills with the ability to interact with all types of guests and to give direction as needed Basic math & accounting skills Ability to multi-task, make solid business decisions with minimal supervision and work well under pressure Ability to stand for long periods of time Strong computer knowledge using a windows environment Friendly, outgoing "people" person with a good attitude and professionalism Previous experience working with the public in a service provider industry; hospitality preferred. Hours each week may vary depending on business levels. As a Front Desk Agent responsibilities include, but are not limited to: Answering multi-line phones in a courteous, professional manner Creating new reservations either in person, via email or by telephone Greeting and registering guests into and out of the lodge in a friendly, efficient manner Collecting and posting payments to group accounts or guest rooms Providing information and assistance to all guests Candidates must be 18 or older by start date. Previous customer service experience with cash handling required. Requires lifting, bending, stooping, pushing, pulling and standing for long periods of time. Perks offered: Employee friendly environment, training opportunities, transfer opportunities, holiday pay, paid time off, meal plan, room, food & retail discounts, incentives, recreation facility usage, 401k, free overnight stays at the Great Ohio Lodges and 50% discounts on Regency Hotel Management properties We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Rocky Fork Ranch, a Travel Resorts of America Resort, is a unique campground offering the perfect combination of modern-day amenities and rustic camping. Over 255 campsites, plus over 100 lodging facilities make up the developed portion of Rocky Fork Ranch. Complementing our lodging and campsites are a clubhouse, indoor pool, hot tub, adult lounge, game room, riding stables, hiking trails and much more to help our guests have a great vacation while enjoying our 850 acres of wooded and rolling landscape. Job Description: Front Desk associates are responsible for our guests' reservations and registrations. They also do point of sale for our small gift shop and other administrative duties while delivering a great guest experience. Duties: Provide superior guest service over the telephone and in person by being enthusiastic, attentive, and helpful. Greet all guests with a positive attitude and well-groomed appearance, a smile, and proper uniform. Follow all guidelines and procedures regarding the handling of registrations and reservations. Follow specific cash and credit card handling procedures and properly use all office equipment. Make and meet goals set by yourself and supervisor Qualifications: General knowledge of computer and phone operations Excellent guest service skills Must be able to stand for long periods of time Must be able to communicate effectively over the phone.

Job DescriptionJoin the World Elite Kids Family as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! Learn more about us at worldelitekids.com. We can't wait to meet you!

Join the World Elite Kids Family as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! Learn more about us at worldelitekids.com. We can't wait to meet you!

Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team! Key Responsibilities: Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets. Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions. Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business. Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach. Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area. Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance. Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day. Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere. Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table. Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment. Requirements What We're Looking For: A persuasive, outgoing personality who loves engaging with people and influencing decisions. A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets. Strong communication and relationship-building skills to connect with clients and close sales. Confidence in a fast-paced, dynamic environment where you can take initiative and drive results. Organizational skills to juggle multiple tasks while keeping sales at the forefront. Passion for wellness and a belief in the value of Massage Envy's services. Ability to stand for extended periods and maintain a professional, energetic presence. Previous sales experience is a plus, but we're looking for drive and personality above all! Why Join Us? Be part of a vibrant, supportive team where your energy and ideas make a difference. Opportunity to shine in a role that rewards persuasion, hustle, and results. Competitive compensation with performance-based incentives for top performers. Training and support to help you master our services and sales processes. A fun, fast-paced environment where you can grow your sales skills and career. Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job DescriptionBenefits: Competitive salary Employee discounts Free uniforms Benefits/Perks Competitive salary Flexible Schedule Great work-life balance Paid time off Ongoing training Employee Discount Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Wellness Clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Five to ten years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: The Hotel Indigo Cleveland Gateway boasts 143 guest-rooms and suites, over 2,400 square feet of meeting space and two outlets including our signature restaurant! Find out today what a career with Pyramid Global Hospitality at the brand new Hotel Indigo Cleveland Gateway can mean for you! What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel You will be escorting and orienting the guest to the front desk for check-in. You will park and retrieve guests vehicles as requested Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. Assist lobby attendant in keeping entrance area clean and organized "Be the difference" with all guest and employees and do more than just “the norm". What are we looking for? At least one year in a customer service role with high guest interaction A Valid drivers license with no major infractions for 6 months Hospitality industry experience is a plus. Ability to solve problems when they arise. Ability to work in a team environment is a must. Pleasant and helpful personality. Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel. A strong desire to make an impact on other people An outgoing and engaging personality Excellent verbal communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: $16.00 - $18.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Join our Front Desk/Guest Services Team! Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Comfort Suites in Wooster, Ohio! About the Hotel: Comfort Suites is committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures. 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role, as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. *** Must be able to work weekends*** Job Type: Part-time available Starting rate: $12.00 an hour Employee Benefits Vison, Dental, Life Insurance and other supplemental benefits/Holiday pay (worked)/Employee and Friends & Family Choice Hotels travel discounts/Incentive program Schedule: minimum 8 hour shifts Work Location: In person at 965 Dover Road Wooster OH, 44691 Nivea Hospitality (Comfort Suites) is an Equal Opportunity Employer

Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes. SUPERVISOR: Health Center Administrator DUTIES AND RESPONSIBILITIES: Provide exemplary customer service too all patients on the phone and in the health centers. Answer incoming calls and schedule appointments (both in-office and telehealth). Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork. Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected. Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff. Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients. Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary. Complete insurance eligibility process. Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations Compliance with current HIPAA policy to assure patient privacy Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance. Support and participate in process improvement efforts. Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing. Travel to ALL AxessPointe locations WHEN needed. Perform any additional duties assigned by the supervisor Requirements MINIMUM QUALIFICATIONS: Minimum of a High School diploma or equivalent is required. 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred. Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment. Ability to successfully complete all required and applicable federal and/or state consumer assistance training. Interpersonal Skills: Work independently and as a team member and at times with difficult clients Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner. Adhere to the guidelines & principals of API and any of its satellite locations. Must have excellent oral and written communication skills and advanced computer skills. Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area. Must be flexible to work evening and Saturday hours as needed LICENSES OR CERTIFICATIONS REQUIRED: Licensure: None required. COMPLIANCE: This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation. Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Salary Description 16-19 per hour

Job DescriptionBenefits: Employee discounts Job Title: Member Services Team Company: Browns Fit Department: Operations Welcome to the Member Services Team at Browns Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. KEY RESPONSIBILITIES Our Member Services Team is the heartbeat of our club. You will be responsible for: Ensuring that all members and guest check in and have active memberships Overseeing guest and member traffic flow Collecting dues and updating billing when appropriate Monitoring and addressing membership alerts Assisting members and guests with all inquiries and concerns Reporting all issues in a timely manner Contributing to maintaining the club-wide standards of cleanliness Answering phone calls and directing the appropriately Helping integrate members into the club (completing profile, taking photos, distributing barcodes) Assisting other departments when necessary Attending all required meetings Maintaining an active and working knowledge of Browns Fit as a company, as well as all services and promotions Being proficient in policies ad directives as outlined in the Member Services Playbook This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benefits: Employee discounts Job Title: Member Services Team Company: Browns Fit Department: Operations POSITION OVERVIEWWelcome to the Member Services Team at Browns Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. KEY RESPONSIBILITIES Our Member Services Team is the heartbeat of our club. You will be responsible for: Ensuring that all members and guest check in and have active memberships Overseeing guest and member traffic flow Collecting dues and updating billing when appropriate Monitoring and addressing membership alerts Assisting members and guests with all inquiries and concerns Reporting all issues in a timely manner Contributing to maintaining the club-wide standards of cleanliness Answering phone calls and directing the appropriately Helping integrate members into the club (completing profile, taking photos, distributing barcodes) Assisting other departments when necessary Attending all required meetings Maintaining an active and working knowledge of Browns Fit as a company, as well as all services and promotions Being proficient in policies ad directives as outlined in the Member Services Playbook This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $12.00 per hour

Job DescriptionBenefits: Company parties Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Spa Lavender is seeking a friendly, organized, and sales-driven Front Desk Sales Associate to serve as the first and last point of contact for our guests. This role is critical to the success of the spa and focuses on delivering exceptional customer service, managing daily front-desk operations, and driving retail, membership, and service sales while maintaining a calm, luxury spa environment. Key Responsibilities Guest Experience Greet all guests warmly and professionally upon arrival and departure. Create a welcoming, calm, and polished atmosphere that reflects Spa Lavenders brand. Manage guest flow, check-ins, check-outs, and waiting area experience. Handle guest questions, concerns, and feedback with professionalism and discretion Sales & Revenue Support Actively promote and sell spa services, memberships, packages, and retail products. Educate guests on service benefits, upgrades, and add-ons to enhance their experience. Meet or exceed individual and team sales goals. Process payments, gift cards, and promotions accurately. Scheduling & Administrative Duties Manage appointment scheduling, confirmations, reschedules, and cancellations. Answer phones, respond to emails, and manage online booking inquiries. Maintain accurate client profiles, notes, and records in the booking system. Assist with daily opening and closing procedures. Operational Support Maintain front desk cleanliness, organization, and retail displays. Support therapists and estheticians by keeping schedules running smoothly. Follow spa policies related to confidentiality, cash handling, attendance, and professionalism. Assist with special promotions, events, and marketing initiatives as needed. Qualifications Previous customer service or sales experience required (spa, salon, retail, or hospitality experience preferred). Strong communication and interpersonal skills. Proven ability to sell, upsell, and confidently recommend services and products. Highly organized, reliable, and detail-oriented. Ability to multitask in a fast-paced environment while maintaining a calm demeanor. Comfortable with POS systems, scheduling software, and basic computer skills. Must be available to work evenings, weekends, and holidays as needed. Physical & Professional Expectations Ability to stand for extended periods. Professional appearance and demeanor at all times. Punctuality and reliability are essential. Benefits & Perks Competitive hourly pay plus sales incentives/bonuses. Employee discounts on spa services and retail products. Supportive team environment with growth opportunities. Ongoing training and sales coaching

SpringVale Health Centers, Inc. is looking for a full-time Front Desk Receptionist for the Medical office located in Dover. This position is responsible for providing organizational support services including greeting clients, scheduling client appointments, collecting payments, answering telephones, filing, financial updates and screenings, and general office duties to ensure efficient and effective agency operations. Benefits include: * Medical, Dental, and Vision * Health Savings Account (HSA) * Retirement plan with employer match * Life Insurance/Voluntary Insurance * Paid Holidays, Vacation, and Sick Time * Personal Days Qualifications: High school diploma, plus six months clerical/receptionist experience required. Must maintain professionalism and welcoming attitude throughout the busy workday. Must have the ability to work both independently and within a team. Fluent in Spanish highly preferred. SpringVale Health Center (SVHC) is an Equal Opportunity Employer. SVHC is highly committed to promoting and maintaining an atmosphere that is culturally inclusive and that welcomes diversity. Pre-employment drug screen, background check, and reference checks are required.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.