Front desk agent jobs in Mequon, WI

Job Description Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Part-time Pay: $15.5 - $16.25 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Effective working relations with company personnel. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at SpringHill Suites Wauwatosa: SpringHill Suites Wauwatosa is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive Wage Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

"Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Part-time Pay: $15.5 - $16.25 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Effective working relations with company personnel. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at SpringHill Suites Wauwatosa: SpringHill Suites Wauwatosa is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

The Crowne Plaza Milwaukee Airport is looking to add a Full-time Front Desk Agent to its team. Our upscale, full-service hotel features 194 guest rooms, 24,000 sq. ft. of meeting space, a full-service restaurant Altitude along with a We Proudly Serve Starbucks café. Managed by Reliance Hospitality, our hotel is the only full-service/upscale hotel located near the General Mitchell International Airport. The hotel benefits from its proximity to the airport, 10-minute drive to downtown, along with access to businesses in nearby business parks, Oak Creek, and the surrounding area. Our hotel features the most meeting space outside of downtown Milwaukee, and our ballroom can accommodate up to 1,000 people. The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail, and message service. Assists guests in a friendly, professional and timely manner, while following Crowne Plaza Milwaukee Airport high standards of quality to ensure guest satisfaction. Position is 2nd shift from 3pm-11pm and pays $11.50 - $12.50 per hour. Receive a $200.00 hiring bonus after 60 days. Duties/Responsibilities: Review arrivals noting special requests, blocking rooms as needed. Check-in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of the shift. Conduct the pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Knowledgeable of the immediate area, services, attractions, and events. Knowledgeable of fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify the credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using a yield management system. Attend department meetings once a month. Maintains a clean and safe work area in compliance with hotel, brand, local, state and federal regulations. Follows all hotel procedures for guest/associate incidents. Knowledgeable about hotel emergency procedures. Other duties as assigned Qualifications/Requirements: Previous experience in a Front Desk or customer-facing role preferably in a hotel preferred, but not required Works well under pressure, dealing with many arrivals and departures within a short period of time. Able to accommodate a flexible schedule that may include 1st and 2nd shift, weekends and/or holidays Familiar with hotel systems and operations, and can enter in information accurately an outside-of-the-box thinker who takes initiative to creatively solve problems. Ability to read, write and verbally communicate effectively and professionally with other business departments, guests and vendors Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism Benefits: Medical/Dental/Vision insurance coverage 401K Short/Long Term Disability Life Insurance Competitive Vacation package Personal Day Sick Day(s) Paid Holidays Bonus program Lunch provided in the hotel daily for employees Free employee parking Discounts at all IHG branded hotels around the world Crowne Plaza Milwaukee Airport is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Department: Operations Reports To: Operations Manager Status: Non-Exempt The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone, and assisting members in any way possible to ensure they have a great experience in our facility. ESSENTIAL DUTIES AND RESPONSIBILITIES • Welcomes, greets, and checks in all members and guests by using their first names • Represents the company in a positive way by creating the initial “first and lasting impression” • Responsible for keeping the Front Desk area clean, neat, and orderly • Performs opening and closing procedures for the club when assigned those shifts • Manages the cash in the drawer and reconciliation duties each and every shift • Answers and directs all incoming phone calls • Fixes and addresses all member complaints and concerns by informing the Operations Manager • Introduces and sells products or services • Attends all monthly department meetings and required training events • Guarantees a clean environment by performing janitorial duties Cleans bathrooms, locker rooms, gym equipment, and all other public areas within the gym Demonstrates and promotes a strong commitment to provide the highest level of cleanliness Ensures that locker room and bathroom amenities are fully stocked at all times Responsible for the removal of all garbage on a daily bases Vacuums, sweeps, and mop floors as needed Maintains restroom and locker rooms by sanitizing the showers, toilets, urinals, sinks, and counters regularly Signs off on all task checklists or sheets to show work is completed Reports any out of stock items ensures all paper towel holders and sanitizer bottles are full out on the workout floor • Maintains professionalism when not assisting members; avoids eating, sitting, reading, Internet surfing, texting or any other activities that are not work-related • Wears company assigned uniform shirt and name tag • Supports all company initiatives, contests and events • Ensures that guest waivers and proper procedures are followed for all guests entering the club • Other duties many be assigned REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Must be highly motivated and energetic with excellent communication and interpersonal skills • Has the ability to initiate conversations with guests and members • Organizational skills to keep the gym tidy and neat • Observant and detailed orientated while staying attentive to current surroundings • Maintains and understands club procedures and operations • Capable of multitasking, working independently and must possess time management skills • Must be a team player, and be willing to cover or trade shifts when necessary • Able to work required days, evenings, weekends and Holidays as needed REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE • CPR/AED & First Aid certifications (must be obtained within 90 days of hire) • Must attend the Company's “I am Brand” Workshop within 90 days of hire • Must attend the Company's “SLII” Workshop within 90 days of hire • View HR Training Video upon completion of new hire paperwork

Job Description Are you a detail-oriented, people-loving individual who thrives in a bustling environment? Connect Chiropractic in Wauwatosa, WI, is on the hunt for a full-time Chiropractic Front Desk Receptionist who's ready to make a difference! With a competitive pay range of $18-$23 per hour and a fast-paced, rewarding role, this is your chance to be the heartbeat of our vibrant office. We also provide top-notch benefits and perks that include 8 paid holidays, 40 hours of PTO (after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members. Let's keep our patients smiling and our office running like a well-oiled machine! YOUR ROLE AS OUR CHIROPRACTIC FRONT DESK RECEPTIONIST As a Chiropractic Front Desk Receptionist, your day starts with the buzz of a busy office. You greet patients with a warm smile and manage their check-ins, ensuring everything runs on schedule. You keep a keen eye on the clock, orchestrating patient flow and handling any incoming calls with grace. As the timekeeper and organizer, you set the stage for a smooth, efficient day, all while maintaining a friendly atmosphere that our patients love. THE MINIMUM QUALIFICATIONS TO BE CONSIDERED High school diploma or equivalent Ability to thrive in a fast-paced environment Excellent communication and interpersonal abilities Preferred Qualifications: Customer-facing experience SCHEDULE & LOCATION This full-time role is based at our clinic in Wauwatosa, WI. Your schedule will be: Wauwatosa Schedule: Monday: 8am-1:30pm & 2:40pm - 7pm Tuesday: 1:00 PM - 7pm Wednesday: 7:30am-12:30pm & 2:40pm-6pm Thursday: 7:30am-12:30pm & 2:40-7 pm GET FAMILIAR WITH OUR CLINIC Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work. Excited to join our team? Applying is quick and easy with our mobile-friendly initial application! Just take 3 minutes to complete it to get started. Don't miss out on this opportunity to be a key player in our thriving office! Job Posted by ApplicantPro

The Hampton Inn Brookfield/Milwaukee is looking for a part-time, 2nd shift, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before you get your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! Our Brookfield home is off I-94, within five minutes of Ascension Hospital, Priedeman Business Center, and local dining. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $15.00/hour

Guest Services Representative Do you love helping people plan unforgettable vacations? Vacation Advertiser is looking for enthusiastic and service-driven Guest Services Travel Agents to join our team! Key Responsibilities: Assist clients with travel inquiries, bookings, and itinerary changes Deliver exceptional support through phone, email, and chat communication Offer destination recommendations and travel tips Ensure smooth, enjoyable travel experiences for every client What We're Looking For: Strong customer service and communication skills Organized, friendly, and detail-oriented mindset Ability to resolve issues efficiently and professionally Experience in travel, hospitality, or customer service is a plus Comfortable using computers and digital platforms Benefits: Flexible scheduling to support a healthy work-life balance Access to industry training and ongoing professional development Special travel discounts and perks for personal use Opportunity to grow within the travel industry If you're ready to build a rewarding career while helping others explore the world, we want to hear from you. Apply today and start your journey with Vacation Advertiser!

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Job Opportunity: Front Desk Receptionist/Patient Care Coordinator Quick Job Details: Setting: Private Dental Clinics in the Greater Milwaukee area Schedule: Full-time, 40 hours per week, no weekends Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours Job Requirements: Previous experience as a Clinical Care Coordinator preferred Compensation: Competitive hourly wage: $18 to $21 per hour Benefits: Comprehensive benefits package Join our dedicated team and help provide exceptional patient care! Apply now!

FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Responsible for maintaining an organized schedule. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand. Assist in all in store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory product training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience Sales and Marketing Experience Preferred Salon Experience Current Esthetics Students are preferred Job Type: Full Time, Part Time Education: High school, or equivalent Availability: Weekdays, Daytime

_Work Mode: Onsite_ **Opportunity** Join our guest services team-the heartbeat of our business and the warmth our guests remember long after their stay. Specific responsibilities include: Open the door and greet guest with "sense of arrival" by using proper greeting and last name. + Register guests in property management system. + Escort guests to their rooms with luggage. + Valet guest's vehicle if requested or give directions to parking areas for self-park. + Assist guests with requested reservations for resort properties. + Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event. + Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. + Inform supervisor of any guest problems or unusual circumstances. This is Part-Time opportunity working Weekdays & Weekends. Shifts will vary between 6:00am and 11:00pm. **Skills/Requirements** + Candidates must be 18 years or older to apply. + Candidates must possess a valid driver's license. + Strong verbal and written communication skills are necessary. **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is $10.40 - $15.60. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location._ **Why Work at Kohler Co.?** Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! **About Us** Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************* . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law (****************************************************************** and the EEO is the Law Supplement (****************************************************************** .

Harbor Winds Hotel in Sheboygan, managed by Adventure Hospitality, is looking for a part-time Guest Service Agent to join our talented and growing team. We are a family-run, growing company with two locations in Wisconsin. Our focus is on small boutique hotels, where we love the craft of creating unique and memorable experiences for every guest. Harbor Winds Hotel is a 26-room boutique hotel located on the riverfront in Sheboygan. We recently completed a renovation and expansion of our lobby area, adding a bar, The Lounge at Harbor Winds, that is open to the public. This role is responsible for creating and cultivating the end-to-end guest experience so that guests write 5-star reviews and have all their friends wanting to come to Harbor Winds. This role will work both in Guest Services and as a Bartender on the same shift. Example of Responsibilities Greeting and welcoming all guests with a smile and uplifting energetic presence. Checking guests in and out of their rooms Serving guests drinks. Booking reservations for guests over the phone and in person. Providing guests with hotel and area information. Handling guest payments (credit card and cash) following standard operating procedures Responding to reservation requests made by guests. Answering incoming phone calls for the property. Setting up and taking down breakfast. Ensuring the grounds and public areas are shining their best for our guests. Promptly responding to guest requests while staying with us, including minor maintenance tasks. We are a small and close team, and our willingness to assist anywhere on the property as needed, including housekeeping, is in our DNA. For our part-time team members, we offer paid time off (PTO), where you earn paid time off for every hour you work, starting on your first day. Team members also receive team member and family discounts at Adventure Hospitality locations and partner hotels through Stash Hotel Rewards. This role will primarily work the second shift between 2pm and 10pm, but flexibility to work between the hours of 6am and 10pm is required. Must work nights and weekends, be able to lift over 50 lbs., have or be able to get your bartender license/permit, constantly be on your feet, sit for periods at a desk, be a self-starter, able to work alone, and be a step ahead of your managers and guests needs.

Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Part-time Pay: $15.5 - $16.25 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Effective working relations with company personnel. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at SpringHill Suites Wauwatosa: SpringHill Suites Wauwatosa is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Work Mode: Onsite Opportunity Join our guest services team-the heartbeat of our business and the warmth our guests remember long after their stay. Specific responsibilities include: Open the door and greet guest with "sense of arrival" by using proper greeting and last name. * Register guests in property management system. * Escort guests to their rooms with luggage. * Valet guest's vehicle if requested or give directions to parking areas for self-park. * Assist guests with requested reservations for resort properties. * Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event. * Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. * Inform supervisor of any guest problems or unusual circumstances. This is Part-Time opportunity working Weekdays & Weekends. Shifts will vary between 6:00am and 11:00pm. Skills/Requirements * Candidates must be 18 years or older to apply. * Candidates must possess a valid driver's license. * Strong verbal and written communication skills are necessary. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The hourly range for this position is $10.40 - $15.60. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ********************** It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

Introduction: We are seeking a friendly and professional Front Desk Night Auditor to join our team at our hotel. The Front Desk Night Auditor will be responsible for managing reservations, running our audit/ rolling over the day, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Run Night Audit Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company