Front desk agent jobs in Middleburg, FL - 228 jobs
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Bin Stocking agent - Retirees Welcome
Lightning Bolt 3.7
Front desk agent job in Fernandina Beach, FL
Job Description
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately week15-20 hours a week.
Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
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$30 hourly 4d ago
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Front Desk Agent - Fulltime
Merritt Hospitality, LLC D/B/A HEI Hotels & Resorts 4.3
Front desk agent job in Jacksonville, FL
About Us Elevate your career in the heart of downtown Jacksonville Florida. The Marriott Jacksonville Downtown is situated in the heart of the River City district. We love to play as hard as we work, so taking in a live show, football game, or concert, before or after work, is just one of the perks we enjoy at our location. Public transportation is convenient with several different options via skyline, bus, or electric scooter. It is such an exciting time to join our team as we embark on a new journey to renovate our entire building, so we can be proud of our brand-new rooms and public spaces. We pride ourselves on taking care of our team, so our team can take care of the guests. Come join the JAXMD team and stay for the fun!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
We now have free parking for all associates and newly renovated rooms!!
Be the face of the Marriott Jacksonville Downtown, from arrival to departure and everything in between. In this position, you will build a genuine professional relationship with the guest to provide premier service, so the guest will choose to return again and again.
Training & Experience
LightSpeed experience preferred and excellent customer service skills a must.
Scheduled Shift
Times Vary
Essential Duties and Responsibilities
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. • Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. • Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $17.00 - $18.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$17-18 hourly 8d ago
Front Desk Agent for Jacksonville, Florida!
B&B Hospitality Staffing LLC 4.3
Front desk agent job in Jacksonville, FL
Job Description
Join Our Team as an Experienced FrontDeskAgent - Jacksonville, Florida.
We are seeking a professional and customer-focused FrontDeskAgent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience.
Position: FrontDeskAgent (Experienced)
Location: Jacksonville, Florida.
Responsibilities:
Greet and assist guests with check-in, check-out, and reservations.
Provide exceptional customer service and respond promptly to guest inquiries.
Handle payments, billing, and accurate recordkeeping.
Coordinate with housekeeping and maintenance to ensure rooms are guest-ready.
Resolve guest concerns with professionalism and efficiency.
Maintain a clean and organized frontdesk area.
Requirements:
Previous frontdesk or hotel customer service experience required.
Strong communication and interpersonal skills.
Ability to multitask and remain calm under pressure.
Proficiency with hotel management systems (PMS) is a plus.
Professional appearance and positive attitude.
Flexible availability, including evenings, weekends, and holidays.
What We Offer:
Competitive pay
Supportive team environment
Opportunities for career advancement in hospitality
Recognition for excellent performance
If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Jacksonville, Florida.
$30k-35k yearly est. 29d ago
Front Desk Agent (Part-Time) - Aloft Jacksonville Airport
Lexima
Front desk agent job in Jacksonville, FL
The Aloft Jacksonville is looking for a Part- Time FrontDeskAgent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guest, and co-workers.
Responsibilities
Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Respond to all guests' requests, problems, complaints and/or accidents presented at the frontdesk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).
Ensure delivery of packages, mail and messages as needed to guests.
Follow all Lexima/Brand credit policies.
Be aware of all rates, packages, and special promotions.
Be familiar with all in house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting guidelines.
Fully understand and be able to operate all relevant aspects of the frontdesk computer system.
Focus on his/her role in contributing to guest satisfaction surveys.
Demonstrate appropriate phone skills.
Use Lexima/brand selling guidelines as part of the inquiry call process.
Consistently perform above average in the mystery call process.
Follow up on all wait list reservations.
Manage suite inventory.
Complete shift responsibility checklist.
Keep front office area clean and organized.
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$25k-31k yearly est. 60d+ ago
Front Desk Agent
Peregrine Hospitality
Front desk agent job in Jacksonville, FL
Essential Functions • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. • Register guests into the computer system, verifying reservation details and processing payments. • Handle cash and balance the cash drawer, maintaining accurate financial records.
• Provide guests with information about hotel facilities and local attractions.
• Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
• Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
• Maintain extensive knowledge of the hotel's services, facilities, and the local area.
• Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
• Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
• Work cohesively with the team, supporting management and collaborating professionally with co-workers
Skills and Abilities
• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Requires effective communication skills, both verbal and written, with the ability to upsell guests into rooms that fit their needs.
• Must possess basic computer skills.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• General knowledge of the city where the hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.
• Ability to handle cash and balance cash drawer required.
• Strong team player, able to partner with management and other employees in a professional manner.
Job Qualifications/Requirements
Education: High School diploma or GED equivalence
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs.
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to bend and twist, push, and pull, stoop, and kneel
• Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace
$25k-31k yearly est. 42d ago
Front Desk Agent
MCR Hotels
Front desk agent job in Jacksonville, FL
Courtyard by Marriott Jacksonville Flagler Center SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests
Spotless Cleanliness
Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDeskAgent, Role Specific Duties and Expectations
The core mission of the FrontDeskAgent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$25k-31k yearly est. 3d ago
Front Desk Agent - Jacksonville Hilton Garden Inn
Huntremotely
Front desk agent job in Jacksonville, FL
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
$25k-31k yearly est. 58m ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk agent job in Yulee, FL
Additional Information: This hotel is owned and operated by an independent franchisee, Artha Hotels, INC. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
Job reference: 000427
Salary: $15.00 per hour
Department: Rooms & Guest Services Operations
Location: City Express by Marriott (76043 Sidney Place, Yulee, FL 32097)
Division: Artha Hotels, Inc.
Hours Per Week: 40 FrontDeskAgent
Are you ready to grow your hospitality career with a hotel transitioning to City Express by Marriott in October 2025? We are seeking professional, dependable, and service-oriented FrontDesk Associates who take pride in delivering exceptional guest experiences. You'll be the first point of contact for our guests, ensuring each stay is seamless, welcoming, and reflects our elevated brand standards.
What You'll Do:
Greet and check in/out guests with courtesy and professionalism
Handle room reservations, modifications, cancellations, and special requests
Secure and process payments, verify billing accuracy, and manage folios/invoices
Provide guests with hotel information, directions, and local recommendations
Respond promptly and professionally to guest concerns
Ensure smooth shift transitions and follow up on outstanding requests
Answer multi-line phones with proper etiquette
Support brand quality, cleanliness, and safety standards
About You:
Friendly, positive attitude with a passion for guest service
Associate degree preferred
2+ years of hotel and frontdesk experience required
Strong communication and multitasking skills
Reliable, flexible, and available to work days, evenings, weekends, and holidays
Prior hotel frontdesk experience preferred, but not required
Ability to stand for extended periods and maintain a polished, professional appearance
Team player who thrives in a fast-paced environment
About Us:
Artha Hotels is a successful hospitality management company that manages hotels in Yulee, Florida. With over years of experience, they have grown into a conglomerate of hotels that work closely with all phases of operations and development to ensure higher levels of guest satisfaction and product quality.
What We Offer:
Competitive salary depending on experience
Performance bonus potential
PTO and long-term growth opportunity
Direct access to ownership and autonomy to make decisions
We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic.
This company is an equal opportunity employer.
frnch1
$15 hourly Auto-Apply 8d ago
Front Desk Agent - Hilton University of Florida Conference Center
Pyramid Birmingham Campus Management
Front desk agent job in Gainesville, FL
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.
What you will have an opportunity to do:
Overview
FrontDeskAgents are a major part of the personality of the Hilton University of Florida Conference Center. They create both the first and last impressions our guests experience. We are seeking individuals who are warm, dependable, guest-focused, and committed to delivering outstanding hospitality.
Key Responsibilities
Perform all room clerk functions, including friendly and efficient guest check-in and check-out
Complete cashier functions, including accurate posting of charges for individuals and groups
Maintain hotel banks and cash receipts with accuracy and accountability
Handle reservation functions, including entering and updating group files
Serve as a concierge resource, providing local entertainment and area recommendations
Support and adhere to all hotel policies as outlined in the Employee Handbook
Maintain exceptional guest and employee relations
Work collaboratively with all departments to ensure a seamless guest experience
Collect guest feedback and comment cards with an enthusiastic and service-driven approach
What are we looking for?
High school diploma or equivalent
A strong desire to positively impact others and create memorable guest experiences
Outgoing, engaging, and professional demeanor
Computer literacy and comfort with administrative tasks
Excellent verbal and written communication skills
Ability to work efficiently in a fast-paced environment
Ability to stand for the duration of the shift
Availability to work various shifts, including weekends and holidays
Compensation:
-
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$25k-31k yearly est. Auto-Apply 31d ago
Reservationist- $17.00/ hourly
MV Transit
Front desk agent job in Jacksonville, FL
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
* Answer passenger calls collecting all necessary trip information for the permissible time period.
* Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
* Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
* Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
* Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
* Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems.
* Communicate effectively with operations staff regarding scheduling or passenger issues.
* Ability to handle multiple tasks accurately and effectively.
* Excellent customer service.
* Professional demeanor and appearance.
* Reliable in attendance.
* Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
* High School diploma or equivalent.
* Able to work in a fast-paced environment.
* Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
* Possess excellent decision-making skills.
* Excellent attendance record.
* Excellent verbal and written communication skills.
* Telephone speaking and/or call center experience.
* Computer experience.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
$24k-32k yearly est. Auto-Apply 43d ago
Reservation Agent
Stwhj
Front desk agent job in Jacksonville, FL
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
$24k-32k yearly est. 60d+ ago
Front Desk Representative
Surgery Partners 4.6
Front desk agent job in Gainesville, FL
This position is primarily responsible for checking patients out, making follow up appointments, collecting balances, co-pays and deductibles. This person will be cross-trained to perform check in, insurance verification, obtaining referrals and authorizations and the medical records process.
This position requires 2 years of experience in a medical or dental office setting.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
$22k-29k yearly est. 31d ago
Front Desk Concierge
San Jose Country Club 4.0
Front desk agent job in Jacksonville, FL
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
FrontDesk Concierge San Jose Country Club Jacksonville, Florida
About Us
San Jose Country Club is one of Jacksonvilles most premier private clubs, offering members an exceptional blend of tradition, community, and service excellence. Our team is the foundation of our success, and were looking for dedicated hospitality professionals who take pride in creating memorable experiences for every member and guest.
Position Summary
The FrontDesk Concierge serves as the primary frontdesk presence of the Club and plays a critical role in shaping the member experience. This position combines front-of-house hospitality with administrative and concierge responsibilities. The ideal candidate is polished, welcoming, detail-oriented, and able to balance member interaction with organizational tasks. This role may also support hosting duties during dining service or Club events when needed.
Key Responsibilities
FrontDesk & Member Interaction
Warmly greet members and guests upon arrival, providing an inviting first impression.
Serve as a knowledgeable point of contact for Club information, member inquiries, and general assistance.
Answer and manage a multi-line phone system with professionalism; direct calls and take accurate messages.
Assist members with dining and event reservations, or general requests.
Maintain an organized, polished, and welcoming frontdesk and lobby area at all times.
Concierge & Hosting Support
Provide concierge-style assistance, including helping members with requests, directions, scheduling.
Support the dining team with hosting duties as needed, such as greeting guests, managing waitlists, and organizing seating flow during peak periods or special events.
Coordinate with the Food & Beverage team to ensure seamless transitions between frontdesk functions and hosting responsibilities.
Administrative Support
Assist department heads with administrative tasks such as data entry, filing, member communications, and document organization.
Support Club-wide communication distribution, and membership-related projects.
Manage lost and found records and general office organization.
Maintain confidentiality and handle sensitive information with discretion.
Additional Duties
Assist with special projects and operational needs as assigned.
Work a flexible schedule, including weekends and holidays, based on Club activity.
Qualifications
High School Diploma or equivalent required.
Previous frontdesk, administrative, or hospitality experience preferred.
Strong computer proficiency in Microsoft Office (Word, Excel, Publisher, PowerPoint).
Excellent communication skills, both verbal and written.
High level of professionalism, organization, and attention to detail.
Ability to multitask in a fast-paced, member-focused environment.
Strong customer service mindset and ability to build positive relationships.
Physical Requirements
Ability to sit, stand, or walk for extended periods.
Must be able to navigate stairs and lift up to 20 pounds.
Why Join Us
This position is a central part of the member experience and daily operations at San Jose Country Club. You will serve as the welcoming face of the Club, collaborate closely with our management team, and help elevate the quality of service our members appreciate and expect.
$22k-32k yearly est. 21d ago
Front Desk Receptionist
Telebeez Pro
Front desk agent job in Jacksonville, FL
About job:
Telebeez Pro is looking to hire a FrontDesk Receptionist. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
Pay range:
$19.50 - $30.00 hourly
Job:
Full time
On-site
Responsibilities:
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Requirements:
High school diploma or relevant qualification.
Good understanding of office administration and basic bookkeeping practices.
Super written and verbal communication skills.
Excellent organizational and multi-tasking abilities.
Strong knowledge of MS Office programs.
Bonus Points:
Dental Insurance
Disability Insurance
Health Insurance
Flexible Spending Account
$19.5-30 hourly 60d+ ago
Front Desk
Firstservice Corporation 3.9
Front desk agent job in Saint Augustine, FL
As a FrontDesk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner
Schedule: Tuesday through Saturday; 10:00am - 6:00pm
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $18.00-$20.00 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
#LI-KS1
$18-20 hourly 30d ago
PT Front Office Agent
EOS 4.1
Front desk agent job in Saint Augustine, FL
Ocean Grove RV Resort is seeking a friendly, customer-focused Part-time Front Office Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional hospitality, assisting guests with check-ins and check-outs, handling reservations, and ensuring a smooth and welcoming experience for all visitors. This is a great opportunity to work in a fun, fast-paced resort environment while helping guests enjoy our accommodations and amenities.
Key Responsibilities:
Greet and welcome guests warmly and provide excellent customer service.
Process check-ins, check-outs, and reservations accurately and efficiently.
Answer phone calls, respond to guest inquiries, and provide information about resort amenities and local attractions.
Handle payments, process transactions, and maintain accurate records.
Assist with resolving guest concerns or complaints professionally and efficiently.
Sort through and send resort comments, suggestions, and complaints to the Resort Manager.
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, et al.
Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
Maintain petty cash fund.
Maintain a clean and organized frontdesk and lobby area.
Work collaboratively with other departments to ensure a seamless guest experience.
Uphold resort policies and procedures to ensure a safe and enjoyable environment for all guests.
Other duties as assigned.
Qualifications & Requirements:
High School Diploma or GED.
Previous frontdesk, hospitality, or customer service experience preferred.
Strong communication and interpersonal skills with a guest-first mindset.
Intermediate to advanced computer proficiency, ability to use Microsoft 365.
Ability to handle multiple tasks in a fast-paced environment.
Must be detail-oriented, organized, and reliable.
Maintain a professional appearance.
Availability to work flexible shifts, including evenings, weekends, and holidays as needed.
Why Join Us?
Work in a vibrant, resort environment with a supportive team.
Competitive pay and employee perks.
Gain valuable experience in hospitality and guest services.
Be part of a fun and engaging resort community.
If you're passionate about providing excellent customer service and creating unforgettable guest experiences, we'd love to hear from you!
This is a
part-time year-round
position working at Ocean Grove RV Resort located in St. Augustine, FL. Flexible scheduling required, including weekends and holidays. We offer 401(k) with company match, and discounted travel program benefits for team members, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
$29k-36k yearly est. 9d ago
PT Front Office Agent
EOS Hospitality
Front desk agent job in Saint Augustine, FL
Ocean Grove RV Resort is seeking a friendly, customer-focused Part-time Front Office Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional hospitality, assisting guests with check-ins and check-outs, handling reservations, and ensuring a smooth and welcoming experience for all visitors. This is a great opportunity to work in a fun, fast-paced resort environment while helping guests enjoy our accommodations and amenities.
Key Responsibilities:
* Greet and welcome guests warmly and provide excellent customer service.
* Process check-ins, check-outs, and reservations accurately and efficiently.
* Answer phone calls, respond to guest inquiries, and provide information about resort amenities and local attractions.
* Handle payments, process transactions, and maintain accurate records.
* Assist with resolving guest concerns or complaints professionally and efficiently.
* Sort through and send resort comments, suggestions, and complaints to the Resort Manager.
* Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, et al.
* Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
* Maintain petty cash fund.
* Maintain a clean and organized frontdesk and lobby area.
* Work collaboratively with other departments to ensure a seamless guest experience.
* Uphold resort policies and procedures to ensure a safe and enjoyable environment for all guests.
* Other duties as assigned.
Qualifications & Requirements:
* High School Diploma or GED.
* Previous frontdesk, hospitality, or customer service experience preferred.
* Strong communication and interpersonal skills with a guest-first mindset.
* Intermediate to advanced computer proficiency, ability to use Microsoft 365.
* Ability to handle multiple tasks in a fast-paced environment.
* Must be detail-oriented, organized, and reliable.
* Maintain a professional appearance.
* Availability to work flexible shifts, including evenings, weekends, and holidays as needed.
Why Join Us?
* Work in a vibrant, resort environment with a supportive team.
* Competitive pay and employee perks.
* Gain valuable experience in hospitality and guest services.
* Be part of a fun and engaging resort community.
If you're passionate about providing excellent customer service and creating unforgettable guest experiences, we'd love to hear from you!
This is a part-time year-round position working at Ocean Grove RV Resort located in St. Augustine, FL. Flexible scheduling required, including weekends and holidays. We offer 401(k) with company match, and discounted travel program benefits for team members, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
$26k-33k yearly est. 10d ago
Front Desk Advocate-St Augustine
Empire Management Group
Front desk agent job in Saint Augustine, FL
Full-time Description
Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients
Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Answer and direct phone calls and emails to the appropriate departments
- Provide administrative support such as filing, faxing, and scanning documents
- Manage and maintain office supplies inventory
- Schedule appointments and maintain calendars
- Assist with order entry and data entry tasks
- Handle customer inquiries and provide excellent customer support
Requirements
Requirements:
- Proven experience as a receptionist or in a similar administrative role
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy in data entry and document management
- Outstanding communication skills, both verbal and written
- Ability to handle confidential information with discretion and professionalism
- Customer service-oriented mindset with a friendly and approachable demeanor
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.
Salary Description $16/hr
$16 hourly 42d ago
Front Desk Receptionist
Serenity Mental Health Centers 3.7
Front desk agent job in Nocatee, FL
💼 Receptionist 🕒
Schedule: 3 Days/Week | 13-Hour Shifts
✨ About the Role
As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters.
No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest.
🧩 What You'll Do
Greet every patient with warmth and professionalism
Manage check-in/check-out, verify info, and assist with forms
Answer phones and emails with clarity, kindness, and accuracy
Schedule and confirm appointments
Keep frontdesk area clean, calm, and welcoming
Use digital tools and office systems efficiently
Support teammates and adapt as needs shift
🧠 What You Bring
A people-first attitude with great communication skills
Ability to multitask and stay calm under pressure
Comfort using email, calendars, and scheduling systems
A willingness to learn healthcare protocols and privacy practices
1+ year of customer-facing experience (retail, hospitality, etc.)
High School Diploma or GED
🌱 Why You'll Love Working Here
Purpose-Driven Work: Help people on their mental health journey
Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays
Great Benefits: 90% covered health, dental & vision insurance
Future-Focused: 401k + internal growth opportunities
Referral Bonuses: Get rewarded for bringing great people into the team
🌟 About Serenity
At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen.
$27k-32k yearly est. Auto-Apply 39d ago
Front Desk Receptionist
Nan McKay & Associates
Front desk agent job in Jacksonville, FL
FrontDesk Receptionist SUPERVISOR: Customer Service Supervisor
STATUS: Non-Exempt
duties include a wide range of activities related to providing clerical support to operational and administrative areas.
SUPERVISION
RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the FrontDesk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
· Ensure documents are accurately filed
· Open, sort and route incoming mail;
Prepare outgoing mail
· Perform variety of administrative and
clerical support
· Answer telephone, screen and direct
calls
· Operate office machines including
scanners, copiers and fax machines
· Assist operational teams with
administrative needs
· Assist clients and customers at the
frontdesk
· May perform daily opening and closing
procedures of the front lobby.
· Perform data entry into
SharePoint, and PHA business system
· Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
· Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
· Ensure regular attendance and
punctuality
· Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
How much does a front desk agent earn in Middleburg, FL?
The average front desk agent in Middleburg, FL earns between $23,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.