Front desk agent jobs in Mount Pleasant, NY - 446 jobs
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Receptionist
Confidential Company 4.2
Front desk agent job in Greenwich, CT
Confidential Receptionist - Greenwich, CT
A small, family-run real estate firm is seeking a Receptionist to serve as the warm and professional first point of contact for visitors and callers. This role is ideal for someone who enjoys working in a quiet, close-knit office environment and takes pride in keeping operations running smoothly.
Schedule: 5 days onsite
Monday-Friday, 9:00am-5:00pm
Compensation:
$50-55k
Key Responsibilities
Greet clients, visitors, and vendors warmly, ensuring a positive first impression.
Answer and route incoming phone calls; take accurate messages as needed.
Respond to general inquiries about the firm with professionalism and discretion.
Maintain a clean, organized, and welcoming reception area.
Monitor office supply levels and place replenishment orders.
Coordinate light office maintenance requests with vendors or service technicians.
Keep common areas (coffee station, printer area, meeting room) tidy, stocked, and guest-ready.
About You
Comfortable working in a small, quiet, family-run office environment
Professional, friendly, and reliable
Organized with strong attention to detail
Able to juggle simple operational tasks while maintaining a polished front-office presence
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$50k-55k yearly 2d ago
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Receptionist
Substance Salon
Front desk agent job in Rutherford, NJ
Substance Salon, established in 2009 is known for its commitment to high-level service, the salon is centered on relationships, tailored experiences, and advanced industry education. Specializing in modern hair styling, creative color, and handcrafted haircuts, Substance Salon provides expertly personalized services. Customers enjoy the convenience of scheduling appointments online at any time, reflecting the salon's dedication to client ease and satisfaction.
Role Description
This is a full-time, on-site Receptionist role located in Rutherford, NJ. The Receptionist will be responsible for managing frontdesk operations, including greeting clients, answering phone calls with professionalism, scheduling appointments, and maintaining an organized reception area. The role also includes clerical duties such as data entry, handling payments, and providing excellent customer service to ensure a welcoming and seamless client experience.
Qualifications
Proficiency in Phone Etiquette and Receptionist Duties
Strong Clerical Skills including organization, scheduling, and data entry
Excellent Communication skills, both verbal and written
Exceptional Customer Service skills, with the ability to create a positive client experience
Detail-oriented with strong multitasking capabilities
Proficiency in using appointment booking software is a plus
Ability to work in an on-site environment with a professional demeanor
Prior experience in a salon or similar customer-facing role is advantageous but not required
$28k-36k yearly est. 2d ago
Guest Service Agent
Stonebridge Hospitality Associates 4.1
Front desk agent job in Ridgefield, NJ
City, State:Basking Ridge, New Jersey
Title: Guest Service Agent
FLSA:
Non-Exempt
Status:
Part-time
Reports to: Assistant General Manager
Pay Range:
$17 per hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel frontdesk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's frontdesk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule , including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-11-18
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$17 hourly Auto-Apply 41d ago
Front Desk Agent - Hotel Nyack - JDV by Hyatt, Nyack, NY
Palette Hotels
Front desk agent job in Nyack, NY
Job Description
Essential Duties and Responsibilities
As a FrontDeskAgent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A FrontDeskAgent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Ensure that all Guest complaints managed, recorded, and resolved promptly
Support the Night Auditor with all FrontDesk and accounting related duties
Produce nightly reports, as required
Inform Departments of special requests, early/late departures, room changes and other Guest requests
Maintain good communication and work relationships in all hotel areas
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
FrontDeskAgents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Two years FrontDesk experience
Knowledge of the hospitality industry
High level of IT Proficiency
Able to speak and understand Spanish
At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the
Everify website.
$32k-40k yearly est. 6d ago
Overnight Security/Hotel Front Desk Agent
Lakota Oaks
Front desk agent job in Norwalk, CT
Requirements
High school diploma or equivalent preferred.
Experience with Opera Cloud systems highly preferred.
Ability to communicate with the public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Disclaimer
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”
LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
$30k-37k yearly est. 60d+ ago
Overnight Security/Hotel Front Desk Agent
Whispering Oaks
Front desk agent job in Norwalk, CT
Job DescriptionDescription:
Located in a beautiful West Norwalk residential neighborhood, LaKota Oaks is the ideal retreat for weddings and private events.
Come join a fun team with a fun culture! The property currently consists of our 120 room recently renovated hotel, indoor swimming pool, basketball court, and racquet ball courts.
Perks for being a full-time team member:
Benefits for Full-time team members
401k for Full-time team members
Discounted merchandise and dining
Fun work culture
Summary:
The overnight Guest Services Agent represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure that every guest experiences superior guest care. This role also represents overnight security by ensuring everything is locked, walking the property, and identifying anything that may need to be addressed.
Responsibilities:
Know, understand, and adhere to company established policies and procedures.
Ensures guest interactions are always positive. Smiles with every guest.
Maintains an inventory of vacancies, reservations, and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Completes daily checklist.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assign rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Coordinates guest room maintenance work with the maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the property, including dining and entertainment.
Knows daily activities and meetings taking place on the property.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains guests' privacy.
Maintains a high level of professional appearance and demeanor.
Walks the property looking for anything suspicious and potentially addressing it in the appropriate manner.
Ensures the property is locked down correctly.
Performs other related duties as assigned.
Requirements:
High school diploma or equivalent preferred.
Experience with Opera Cloud systems highly preferred.
Ability to communicate with the public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Disclaimer
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”
LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
$30k-37k yearly est. 16d ago
Front Desk Agent- Weekly Pay!
NFC Amenity Management 3.8
Front desk agent job in New Rochelle, NY
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
The pay is $17 per hour. Part-time positions available.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDesk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDesk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential!
These are the qualities and attributes we're looking for in this position-
FrontDesk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
#ZR
At the time of this ad, the pay for this position is $17.00 per hour. Historically, it pays $16-$17 per hour.
$16-17 hourly 60d+ ago
Front Desk Agent
River Link Hotels
Front desk agent job in Secaucus, NJ
Job Title: FrontDeskAgent Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt We are seeking a friendly and professional FrontDeskAgent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The FrontDeskAgent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors.
Key Responsibilities:
* Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome.
* Check guests in and out efficiently using the hotel's property management system.
* Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail.
* Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge.
* Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience.
* Process payments, maintain accurate billing, and manage financial transactions.
* Assist with the coordination of guest services, such as transportation, room service, and special requests.
* Maintain the cleanliness and organization of the frontdesk area and lobby.
* Communicate effectively with other hotel departments to ensure guests' needs are met.
* Support the management team with administrative tasks and other duties as assigned.
Qualifications:
* High school diploma or equivalent; hospitality degree is a plus.
* Previous experience in a frontdesk or customer service role preferred.
* Proficient in computer systems, including property management software and Microsoft Office Suite.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Requirements:
* Ability to stand for long periods and lift up to 25 pounds.
* Must be able to navigate the hotel's premises and assist guests with their luggage when needed.
What We Offer:
* Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans.
* Opportunities for professional growth and development within the company.
* A dynamic and supportive team environment.
If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the FrontDeskAgent position at Best Western Plus Secaucus.
$28k-35k yearly est. 60d+ ago
Box Office Agent (Annual)
Caramoor Center for Music and The Arts 3.8
Front desk agent job in Katonah, NY
Department: Marketing Supervisor: Box Office Manager Employment Type: Part-time, Non-Exempt Compensation: $18 per hour; 10 hours per week Job Duties & Responsibilities
Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets.
Regularly monitor Box Office email inbox, voicemail, and respond to inquiries.
Assist in responding to safety concerns and emergency situations, as necessary.
Promote Rosen House visitation with tour groups.
Coordinate with docents to efficiently facilitate tour schedule.
Assist the Box Office Manager in various administrative and operational projects.
Greet and assist guests, provide directions, answer questions, give general historical information, direct guests to restrooms as needed.
This position is 9am-2pm Fridays & Saturdays. During the summer months, there is an opportunity to work additional hours, if desired.
Required Skills and Qualifications
Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office, retail, events or customer service-related position is a plus. Arts/music background is a plus but not required.
Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired.
Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.
Working Conditions: Authorization to work in the U.S. is required.
$18 hourly Auto-Apply 25d ago
Guest Services Agent - Full Time
Days Inn/Motel 6 Elmsford
Front desk agent job in Elmsford, NY
Job Description
Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests' first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
The more flexible your availability is, the more hours we will have available.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel FrontDeskAgent, Receptionist or similar role
Experience with hotel reservations software, like Hotel Key and SynXis
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
$30k-38k yearly est. 22d ago
Night Auditor Front Desk
Sitio de Experiencia de Candidatos
Front desk agent job in Ridgefield, NJ
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$28k-35k yearly est. Auto-Apply 11d ago
Front Desk Agent
Binghamton Motor Inn Corp
Front desk agent job in Edgewater, NJ
Job DescriptionBenefits:
401(k)
Benefits/Perks
Flexible Scheduling
Competitive Compensation We are seeking a positive, friendly Full Time, Overnight FrontDeskAgent to provide exceptional service to our hotel guests. The FrontDeskAgent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDeskAgent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
$28k-35k yearly est. 15d ago
Guest Service Agent
Sbcos
Front desk agent job in Ridgefield, NJ
City, State:Basking Ridge, New Jersey
Title: Guest Service Agent
FLSA:
Non-Exempt
Status:
Part-time
Reports to: Assistant General Manager
Pay Range:
$17 per hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel frontdesk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's frontdesk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-11-18
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$17 hourly Auto-Apply 43d ago
Welcome Desk Associate
JCCs of North America 3.8
Front desk agent job in Tenafly, NJ
We are looking for an enthusiastic customer service driven Welcome Desk team member to join us. This position provides front-line service and is the first point of contact for members and the larger community entering our facilities. This staff member will serve as an integral part of the Health & Wellness team and play a crucial role for the entire organization. Staff are responsible for welcoming and checking in me members, answering phones, managing customer issues and requests including technological support, processing sales, facilitating COVID -19 screening, and providing administrative support to the Health & Wellness team.
Qualifications & Specialized Skills
* Prior experience or passion for customer service or hospitality
* Ability to work and multi-task in a fast-paced environment as part of a team
* Display strong customer service skills with a positive and welcoming attitude
* Possess effective communication, organizational and interpersonal skills
* Computer skills and knowledge of relevant software (Microsoft Office Suite)
* Able to work consistent schedule either mornings, evenings, and/or Sundays
* Current CPR, First Aid, and AED (Automated External Defibrillator) certification (on-site training provided as needed)
Minimum Qualifications:
Duties & Responsibilities
* Facilitate an exceptional experience for the JCC Community through warm greetings, customer service, and smooth check in processes
* Create memorable experiences for members, anticipating and accommodating their needs
* Assist members with the JCCOTP App and website
* Troubleshoot member issues and facilitate communication between supervisors
* Manage and maintain the courtesy desks in a clean and presentable form
* Be actively engaged in "cross selling" the other key revenue components of the Kaplen JCC to members/guests- i.e., Pre-school, after-school, summer camps, etc.by obtaining enough program knowledge of these key program areas.
* Knowledge of JCC emergency, security, and safety protocols (i.e., fire alarm evacuation, CPR, etc.). Calling 911 and alerting security personnel in emergency situations
* Other duties as needed
* Comfortable standing or sitting for lengthy periods
* Process financial transactions as needed
* Moderate-extended use of computer screen, right or left-hand use, typing
* Frequent use of cleaning chemicals
SCHEDULE: Part-Time , Mornings, Afternoons and Sundays
PHYSICAL DEMANDS:
While performing the duties of this job, employees are required to regularly talk, hear, reach with hands and arms regularly required to talk, hear, the ability to walk, stoop, squat, bending, kneel or crouch. In addition, be comfortable Lifting of 25 pounds or greater
This is not intended to be all-inclusive, and the incumbent will also perform other related business duties as assigned by supervisor or other management as required. The JCC reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
______________________________________________________________________________
No headhunters or recruitment firms please. The Kaplen JCC (Jewish Community Center) on the Palisades is an EOE. The It is the policy of this institution to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, marital status, national origin, age, handicap, veteran status, or status within any other protected group.
We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees.
We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day.
To apply, please send your resume and a cover letter to Melanie Schatten at ********************
$33k-46k yearly est. Easy Apply 60d+ ago
Guest Services Agent
Stonebridge Hospitality Associates 4.1
Front desk agent job in North Bergen, NJ
City, State:North Bergen, New JerseyPay range: $16-$17 per hour
Title: Guest Service Agent
FLSA:
Exempt/Non-Exempt
Status:
Part-time, full-time, seasonal, on-call.
Reports to: Front Office Manager
Pay Range:
Enter hourly rate range or salary range depending on position
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel frontdesk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's frontdesk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule , including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-10-05
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$16-17 hourly Auto-Apply 60d+ ago
Front Desk Agent- Weekly Pay!
NFC Amenity Management 3.8
Front desk agent job in Stamford, CT
[For best results, please make sure that your resume is up to date with your current contact information, and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
This is a part-time position that pays $16.50 to $17.00 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDesk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDesk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential!
These are the qualities and attributes we're looking for in this position-
FrontDesk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
#ZR
At the time of this ad, this position pays $16.50 to $17.00 per hour. Historically, it has paid $16 to $17 per hour.
$16.5-17 hourly 60d+ ago
Box Office Agent (Annual)
Caramoor Center for Music and The Arts, LLC 3.8
Front desk agent job in Katonah, NY
Job DescriptionDepartment: Marketing Supervisor: Box Office Manager Employment Type: Part-time, Non-Exempt Compensation: $18 per hour; 10 hours per week Job Duties & Responsibilities
Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets.
Regularly monitor Box Office email inbox, voicemail, and respond to inquiries.
Assist in responding to safety concerns and emergency situations, as necessary.
Promote Rosen House visitation with tour groups.
Coordinate with docents to efficiently facilitate tour schedule.
Assist the Box Office Manager in various administrative and operational projects.
Greet and assist guests, provide directions, answer questions, give general historical information, direct guests to restrooms as needed.
This position is 9am-2pm Fridays & Saturdays. During the summer months, there is an opportunity to work additional hours, if desired.
Required Skills and Qualifications
Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office, retail, events or customer service-related position is a plus. Arts/music background is a plus but not required.
Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired.
Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.
Working Conditions: Authorization to work in the U.S. is required.
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$18 hourly 28d ago
Guest Services Agent - Full Time
River Link Hotels
Front desk agent job in Elmsford, NY
Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests' first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
The more flexible your availability is, the more hours we will have available.
Responsibilities
* Perform all check-in and check-out tasks
* Manage online and phone reservations
* Inform customers about payment methods and verify their credit card data
* Register guests collecting necessary information (like contact details and exact dates of their stay)
* Welcome guests upon their arrival and assign rooms
* Provide information about our hotel, available rooms, rates and amenities
* Respond to clients' complaints in a timely and professional manner
* Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
* Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
* Upsell additional facilities and services, when appropriate
* Maintain updated records of bookings and payments
Skills
* Work experience as a Hotel FrontDeskAgent, Receptionist or similar role
* Experience with hotel reservations software, like Hotel Key and SynXis
* Understanding of how travel planning websites operate, like Booking and TripAdvisor
* Customer service attitude
* Excellent communication and organizational skills
* Degree in hotel management is a plus
$30k-38k yearly est. 60d+ ago
Guest Services Agent - Full Time
Days Inn/Motel 6 Elmsford
Front desk agent job in Elmsford, NY
Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests' first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
The more flexible your availability is, the more hours we will have available.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel FrontDeskAgent, Receptionist or similar role
Experience with hotel reservations software, like Hotel Key and SynXis
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
$30k-38k yearly est. 60d+ ago
Guest Service Agent
Sbcos
Front desk agent job in Saddle Brook, NJ
City, State:Saddle Brook, New Jersey
Title: Guest Service Agent
FLSA:
Non-Exempt
Status:
Full-time
Reports to: Front Office Manager
Pay Range:
$19.00 per hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel frontdesk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's frontdesk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2025-12-14
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
How much does a front desk agent earn in Mount Pleasant, NY?
The average front desk agent in Mount Pleasant, NY earns between $30,000 and $44,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Mount Pleasant, NY
$36,000
What are the biggest employers of Front Desk Agents in Mount Pleasant, NY?
The biggest employers of Front Desk Agents in Mount Pleasant, NY are: