Front desk agent jobs in New Britain, CT - 291 jobs

Part-time Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $18.00

Job DescriptionDescription: Guest Service Agent - Sheraton Hotel Join our dynamic team at Sheraton Hotel as a Guest Service Agent, where your friendly demeanor and attention to detail will ensure our guests have a memorable stay. We are committed to providing exceptional service and creating a welcoming environment for all visitors. If you enjoy engaging with people and thrive in a fast-paced hospitality setting, we invite you to apply and become part of our dedicated team. Key Responsibilities: - Perform check-in and check-out procedures in accordance with Marriott standards - Post charges to guest folios accurately and efficiently - Maintain inventory of gift shop items and assist guests with purchases - Enroll guests into the hotel's guest loyalty program to enhance their experience - Receive and handle incoming and external calls professionally - Transfer calls to appropriate departments or personnel - Attend pre-shift meetings to stay informed about hotel updates and special events - Create key packets for group check-ins to ensure smooth arrivals - Explain hotel services, amenities, and features to guests - Perform all other duties as assigned to support hotel operations and guest satisfaction Skills and Qualifications: - Knowledge of hotel policies, procedures, and services, with a general understanding of other departments - Exceptional computer skills, including familiarity with hotel management software - Excellent communication skills in English, both verbal and written - Ability to handle multiple tasks efficiently and remain calm under pressure - Strong interpersonal skills and a professional appearance - Ability to work flexible hours, including evenings, weekends, and holidays At Sheraton Hotel, we foster a culture of teamwork, growth, and excellence. We offer competitive benefits and opportunities for career advancement, ensuring our team members feel valued and motivated. If you are passionate about delivering outstanding guest service and eager to grow within a renowned hospitality brand, we look forward to receiving your application. Requirements:

Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Opportunity for advancement Profit sharing Training & development Job description Be a part of something great! Big Sky's Front Desk Team helps thousands of members change their lives every single day. If you're looking for a full or part-time career in fitness, working in world-class facilities, we encourage you to apply today! Compensation and Benefits: ● Paid Training● Opportunity for advancement● Flexible schedule● Increased social opportunities● Valuable work experience● An opportunity to make a difference in the lives of others● Compensation: $18-$20 per hour Duties and Responsibilities: ● Promote quality customer service● Process memberships using effective sales/customer service techniques● Act as the first point of contact for potential and current members and is also responsible for presenting a positive image for the company● Answer telephones, respond to inquiries, take messages, screen and direct phone calls in a professional manner● Make protein shakes for members● Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling● Maintain cleanliness of facility● Update informational displays with promotions and literature● Attend mandatory meetings/training outside of regular working hours Qualifications: ● Excellent communication and organizational skills● Ability to work in a fast-paced environment and multi-task effectively● Enthusiastic Personality● Prior experience in customer service or sales is a plus, but not required Compensation: $18.00 - $20.00 per hour

Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 7,000 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US and we welcome you to search the thousands of jobs in our cutting-edge GEM system for employment opportunities that fit your qualifications. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description Requirement: This position is an administrative office position supporting a team of four managers who are in charge of all design and construction projects at Wellesley College. Minimum 3 days/wk onsite (or part-time onsite five days) Anticipated from now through end of August We need assistance in the following tasks ·Setting up meetings with groups of on-campus and off-campus attendees; providing communication to attendees regarding AV support, lunch requirements and room setups · Sending out project documentation like meeting minutes and communicating with architect and engineers on simple logistics (times, locations, etc) Qualifications Under direction from the PM, coordinate RFP documents, research firms, and be point of contact for logistics for the selection committee Assist with uploading and organizing project documents in e-builder properly and consistently · Mailings,Fedex labels, transmittals, project correspondence · An ideal candidate would have some background in a construction firm, and architect or engineering office, or facilities organizations, but not a requirement. Additional Information For more information, Please contact Best Regards, Shobha Mishra ************** Shobha.MishraATartechinfo.com

Job DescriptionHotel Front Desk Agent Homewood Suites by Hilton Southington, CT First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing superior customer service via phone and other electronic means. Primary Duties and Responsibilities: includes but not limited to: * Answers and processes all incoming communications with internal and external guests * Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities in accordance with our criteria, established by Revenue Management department * Evaluates player ratings to determine access and availability of marketing promotions * Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities * Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers * Troubleshoots guest issues with online logins for MyMoheganSun.com and gaming accounts * Knowledge of all aspects of the Momentum program and promotes the benefits to transient guests * High level knowledge of property information including events, promotions, operational procedures, etc. * Communicates with multiple departments to resolve guest questions and issues via telephone and email Secondary Duties and Responsibilities: * Assists other related departments in additional overflow duties * Provides correct property information * Distributes arena and special event tickets * Captures and records after-call reason codes to track types of calls received when required * Responsible for communicating any system or equipment issues that could impact job productivity or performance * Attends quarterly department meetings Minimum Education and Qualifications * High School Diploma or equivalent * Previous experience in a Contact Center, Marketing, Special Events, Hotel Operations, Box Office/Arena Club Operations or related customer service position * Basic knowledge of Microsoft Office and navigating the internet * Intermediate knowledge on how to download and login to an app * Basic technology troubleshooting skills * Excellent verbal communication skills and can write professionally Competencies: Incumbent will master the following competencies while in this position: * Strong written and verbal communication skills * Internal training and techniques * Mohegan Sun's sales techniques * Effective listening skills that support effective customer service techniques * Will have in depth knowledge off Call Center applications as well as the gaming and reservation systems, SharePoint, Strivacity, Workday, and EZ Links Training Requirements: * Must complete the Mohegan Sun Reservationist training course * Knowledge of GUI, ACSC, LMS, Passkey, Avatar, ACT, Artics, GHS, Stricacity, SharePoint, and Finesse * Annual HR, Compliance, and Cyber Security training Physical Demands and Work Environment: * Office work environment * Fast-pace call center * Must be able to sit and stand for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: * $20.00 (Union Collective Bargaining Agreement PayScale) o Starting pay $20.00 with progression to $21.00 over 1 year. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Must be bilingual in Spanish and English + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 6613 Pay Group: X58 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Night Audit-SHIFT IS TYPICALLY FROM 11:00 P.M- 7:00 A.M (Danbury) Night Auditor (SHIFT IS TYPICALLY FROM 11:00 P.M- 7:00 A.M) Here's your opportunity to"Work on the bright side"! La Quinta Inns & Suites, a leader in the hospitality industry, is currently looking for a seasoned Night Auditor. This position is responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include nightly balancing duties, daily paperwork and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, PBX and attending to guest questions and needs. This position also sets up the breakfast area each morning according to the La Quinta standards. Other key duties include: Process guest registrations, including collecting payment. Respond to guest needs, special requests and complaints and alert the appropriate manager as needed. Promote, answer questions about and enroll guests in La Quinta's frequent guest program. Perform nightly backup of server. Maintain room status inventory. Perform key inventory. Communicate all pertinent shift information to General Manager and other desk staff. Maintain and clean the lobby as needed. If you are detail oriented, enjoy being the "go-to-person", and have a whatever it takes attitude, this is the job for you! Minimum Experience, Education, Skill & Physical Requirements: Must be flexible in hours and days worked. Weekends are mandatory. Must be able to stand for long periods of time. Must have sound judgment and discretional skills and be able to work with little or no supervision. Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel. Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Must display very good organization and time management skills. Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities. Experience preferred. SHIFT IS TYPICALLY FROM 11:00 P.M- 7:00 A.M

The Hampton Inn Groton is hiring for a hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments Skills * Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software * Understanding of how travel planning websites operate, like Booking and TripAdvisor * Customer service attitude * Excellent communication and organizational skills Holidays and weekends required.

Job Description ROLE RESPONSIBILITIES: Responsible for the prompt, efficient, and courteous check in and check out of guests. Ensure efficient communication with team members, vendors, and guests. Maintain a welcoming attitude and respond to all service questions and requests. Responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. Responsible for collecting payment for services rendered during a guest stay, and for meeting many other guests' needs during their stay. Responsible for following company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards. Ensuring your uniform, personal appearance, and communications are professional. Accountable for processing check-ins and check-outs in a friendly, efficient, and courteous manner. Creates reservations and processes special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests' needs. Provides gracious and efficient telephone services. Responds to incoming calls and emails promptly and knowledgeably ensuring accurate information. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner such as, but not limited to: Meeting Space Checklist Rooftop Checklist (When in season) EOS Siena Restaurant Log (If the email gets sent within their shift) Guest complaint log (If any) Prepares for daily arrivals and creates room keys for incoming guests. Accepts and provides wake up calls for guests. Collaborates effectively with other service departments to effectively manage guest services. Listen, apologize with empathy, and direct the complaint to the proper supervisor when resolving guest problems. Processes customer credit at check-in/out in accordance with hotel policy Communicate and answer inquiries from guests regarding booking, hotel/local amenities, restaurants, transportation, entertainment, etc. Determine a guest's reservation status and identify how long the guest will stay. Help guests' complete registration cards, and then assign rooms, accommodating guest's special requests whenever possible. Verify the guest's method of payment and follows established credit-checking procedures. Follow all cash handling and credit card authorization policies. Be aware of all rates, packages, and special promotions. Be familiar with BEO/GEO reports and all in-house groups and meetings. Make sure the meeting room is set up and broken down accordingly. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Have knowledge of emergency procedures and aid as needed. Always use proper two-way radio etiquette when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to complete a front desk reports and housekeeping reports such as, but not limited to: Unbalanced Folios - Daily Exceeded Credit Limit - Daily Siena Restaurant Room Charge Log - Daily Guest Complaint Log - When needed. Balance and prepare individual paperwork for closing of shift according to hotel standards. ROLE REQUIREMENTS Maintain market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes and requests. Communicate with Maintenance and Management when something is out of order and properly create Maintenance slip request in a timely manner. Ability to work 7am - 3pm and 3pm - 11pm shifts, weekends are required

****Travel between our Meriden/Bloomfield office is required We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible. Job Responsibilities: · Interview patients and document ocular and medical histories · Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry. · Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam. · Assist in minor surgery procedures, laser surgery and crosslinking. · Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff. · Administer eye drops as required by the physician. (Certification Required) · EMR scribing and electronic medication refills. · Perform clinical and administrative duties as directed · Provide support to triage department as needed. · Provide support to surgical coordination department as needed. Schedule: M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.) Minimum Qualifications: High School Diploma or equivalent required. Preferred Qualifications: Certified Ophthalmic Assistant/Technician/Scribe Certification Special Skills: Ability to work well with others Reliable, punctual and dependable. Excellent communication skills Data entry and typing skills Ability to work in a fast paced environment Exceptional customer service skills Proven experience as an Ophthalmic Technician Knowledge of medical office procedures. We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.

Job Responsibilities Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.) Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary. Answer guest inquiries over the phone and in person; providing accurate information. Inform guests of upcoming promotions, specials, and events. Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores. Issue, record and redeem gift certificates, coupons, etc. ... according to company policy. Balance receipts, count cash, and complete daily shift paperwork. Manage lane inventory and assists with lane turnover tasks. Maintain a sanitary, organized, and presentable area. Communicate with pit crews; operate call buttons, relay information, log calls, check response time. Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc. Perform opening and closing duties as required. Monitor guests for rule violations. Report all company violations to management. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Qualifications High school diploma or equivalent preferred. 6+ months previous entertainment center, hospitality, or retail experience. Work Environment The noise level can be loud and may contain lighting effects such as lasers and strobes. This job requires working with large crowds and children. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand and walk for extended periods of time and able to lift 50 pounds. This position regularly requires long hours and frequent weekend work.

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills ' Communication method(s) used: Email Phone In person

Job DescriptionMedical Front Desk Receptionist - Part-Time (Contract-to-Hire) Deep River, CT | $20/hour | Medical Office | Patient Services We are partnering with a well-established medical practice in the Deep River, CT area to hire a Part-Time Medical Front Desk Receptionist for a contract-to-hire opportunity. This role is ideal for someone who enjoys working with patients, managing schedules, and supporting daily front office operations in a healthcare setting. Schedule Tuesday, Wednesday & Thursday: 8:45 AM - 5:00 PM Office opens at 9:00 AM; staff arrive early for daily preparation Optional additional hours on Monday and Friday may become available after training Key Responsibilities Greet patients and manage front desk check-in and check-out Answer and route incoming phone calls professionally Schedule appointments and manage provider calendars Assist patients with basic insurance and billing questions Maintain accurate, confidential patient records (HIPAA compliance) Provide general administrative and clerical support to the office Qualifications Previous experience as a Medical Receptionist, Medical Front Desk Associate, or Administrative Assistant preferred Comfortable interacting with patients in person and by phone Strong organizational, multitasking, and communication skills Basic knowledge of medical insurance, billing, or EHR systems is a plus Reliable, professional, and customer service-focused Why Apply? Part-time hours with potential for long-term employment Friendly, professional medical office environment Consistent weekday schedule Great opportunity for someone seeking work-life balance in healthcare administration Interested? Apply today by submitting your resume for immediate consideration. A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws. #E2

Medical Front Desk Receptionist - Part-Time (Contract-to-Hire) Deep River, CT | $20/hour | Medical Office | Patient Services We are partnering with a well-established medical practice in the Deep River, CT area to hire a Part-Time Medical Front Desk Receptionist for a contract-to-hire opportunity. This role is ideal for someone who enjoys working with patients, managing schedules, and supporting daily front office operations in a healthcare setting. Schedule Tuesday, Wednesday & Thursday: 8:45 AM - 5:00 PM Office opens at 9:00 AM; staff arrive early for daily preparation Optional additional hours on Monday and Friday may become available after training Key Responsibilities Greet patients and manage front desk check-in and check-out Answer and route incoming phone calls professionally Schedule appointments and manage provider calendars Assist patients with basic insurance and billing questions Maintain accurate, confidential patient records (HIPAA compliance) Provide general administrative and clerical support to the office Qualifications Previous experience as a Medical Receptionist, Medical Front Desk Associate, or Administrative Assistant preferred Comfortable interacting with patients in person and by phone Strong organizational, multitasking, and communication skills Basic knowledge of medical insurance, billing, or EHR systems is a plus Reliable, professional, and customer service-focused Why Apply? Part-time hours with potential for long-term employment Friendly, professional medical office environment Consistent weekday schedule Great opportunity for someone seeking work-life balance in healthcare administration Interested? Apply today by submitting your resume for immediate consideration. A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws. #E2

Job DescriptionDescription: Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience. Your Impact: Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion. Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly. Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records. Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting. Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience. Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners. What You'll Bring/Requirements: Reliability, a positive attitude, and excellent teamwork skills. Strong communication and interpersonal abilities. Proficiency in data entry and computer skills. Ability to thrive in a fast-paced environment. Exceptional customer service skills. Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures. Must hold a high school diploma or equivalent. Bonus Points: Prior experience in ophthalmology. Familiarity with Electronic Medical Records (EMR). Perks & Benefits: Competitive 401(k) with matching. Comprehensive health, dental, and vision insurance. Disability and life insurance. Flexible spending account. Generous paid time off. Important Details: Must be able to travel to multiple locations (if applicable). Availability for evenings and weekend rotations (if applicable - varies by practice). Ability to handle a high-volume practice. This position is in person. We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach. Refocus is an equal opportunity employer and we value diversity. Requirements:

Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 7,000 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US and we welcome you to search the thousands of jobs in our cutting-edge GEM system for employment opportunities that fit your qualifications. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description Requirement: This position is an administrative office position supporting a team of four managers who are in charge of all design and construction projects at Wellesley College. Minimum 3 days/wk onsite (or part-time onsite five days) Anticipated from now through end of August We need assistance in the following tasks ·Setting up meetings with groups of on-campus and off-campus attendees; providing communication to attendees regarding AV support, lunch requirements and room setups · Sending out project documentation like meeting minutes and communicating with architect and engineers on simple logistics (times, locations, etc) Qualifications Under direction from the PM, coordinate RFP documents, research firms, and be point of contact for logistics for the selection committee Assist with uploading and organizing project documents in e-builder properly and consistently · Mailings,Fedex labels, transmittals, project correspondence · An ideal candidate would have some background in a construction firm, and architect or engineering office, or facilities organizations, but not a requirement. Additional Information For more information, Please contact Best Regards, Shobha Mishra ************** Shobha.MishraATartechinfo.com