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Front desk agent jobs in Orem, UT

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  • Front Desk Agent - weekly pay

    NFC Amenity Management 3.8company rating

    Front desk agent job in Salt Lake City, UT

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] APPLY HERE- ******************************************************************************************************************* We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this part-time position is $18.00 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents. Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. APPLY HERE- ******************************************************************************************************************* These are the qualities and attributes we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some are applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. APPLY HERE- ******************************************************************************************************************* We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad the position pays $18.00 per hour.
    $18 hourly 60d+ ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Salt Lake City, UT

    Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $29k-35k yearly est. 26d ago
  • Front Desk Agent FT

    Springhill Suites Sugarhouse

    Front desk agent job in Salt Lake City, UT

    Job DescriptionCome join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Sugar House. Position is full-time, Monday to Friday, shifts are 3pm-11pm. No experience required, but higher pay for FOSSE knowledge/experience. Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the Commitment to Clean program to ensure the safety of you and our guests. Benefits (based on hours worked per week) Daily Pay get paid on-demand Medical Insurance Dental Vision 401K Employer Match Paid Time Off starting on first day Free Life and Accident Insurances Opportunities for growth and advancement within the Woodbury Group of hotels Awesome Marriott worldwide hotel discounts (up to 75% off) Employee Assistance Program Employee Wellness Program Mental Wellness Sessions Minimum Qualifications Exceptional customer service skills Basic computer skills Excellent verbal and written communication skills Must present self in a professional manner regarding dress and grooming Performance Expectations Responsible for greeting and serving all guests in a courteous and professional manner Organize, confirm, process, and conduct guest check-ins/check-outs Ensures the safety and security of our guests and associates
    $28k-34k yearly est. 1d ago
  • Hotel Front Desk Agent (Part-Time)

    Stepstone Hospitality Inc.

    Front desk agent job in Salt Lake City, UT

    Description: Salt Lake City Marriott University Park is a beautiful hotel near the University of Utah with gorgeous mountain and city views, modern amenities and an excellent location adjacent to Rice-Eccles Stadium, our hotel provides smart, stylish lodging for business and leisure travelers visiting the Salt Lake City area. Hotel discounts for associates including free shift meals and on-site parking. Do you enjoy connecting with guests and providing memorable travel experiences? If so, join our team of dedicated hospitality professionals at University Park Marriott! Duties and Responsibilities include: · Register and assign rooms to guests. · Issue room key and escort instructions directly to guest. · Sort, and track incoming mail, messages and packages. · Transmit and receive messages using all communication avenues, GPX, phone etc. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest, as needed. · Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable. · Ability to accurately use various office software. · Assist with room service orders and room calls if available to leave front desk. · Have a full working knowledge and expertise of each shift including night audit. EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety and Health Act and state and local regulations. The job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Requirements: Must have flexible availability to be able to work AM or PM shifts, weekends and holidays. Excellent communication skills. Ability to resolve guest issues professionally and respectively. Previous guest service experience is required. Hotel experience is preferred. Physical Requirements: · Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds . Other duties may be assigned.
    $28k-34k yearly est. 10d ago
  • Front Desk Agent

    Westgate Resorts

    Front desk agent job in Park City, UT

    Starting pay rate: $20/ hour . PM Shift, weekends and holidays required. Immerse yourself at the award winning Westgate Park City Resort & Spa, nestled at the epicenter of the Canyons Village base within Park City Mountain. Enveloped by unparalleled skiing and year-round mountain escapades, our resort offers an invigorating and fulfilling workplace environment. From artists gracing the Sundance Film Festival, to athletes honing their skills at the Utah Olympic Park, to adventurers seeking a mountain retreat, our guests hail from every corner of the globe. Embark on this journey with our team and together, let's extend a warm welcome to the world in Park City. Job Description There are no do-overs with vacations. As the Front Desk Agent, you know what people need and are legendary at winning them over. You have a professional, warm, and friendly demeanor and are passionate about creating a positive experience with every guest interaction. You enjoy helping others and find problem solving and finding solutions rewarding. You thrive in a fun and fast paced environment. If this sounds like you, this position may be the perfect fit. Apply today and take the next step towards being a part of an award-winning company and brand! Greet, register, assign rooms and issue room keys to guests. Maintain accurate records of room availability and guest accounts. Calculate bills, collect payments, and make necessary corrections required. Listen to guest complaints and strives to find solutions in a timely manner. Answer guest questions and provide accurate information about property and surrounding areas. Adhere to Westgate's company core values: Integrity, Passion, and Work Ethic. Other duties as assigned by leadership team. Qualifications Prior customer service and hospitality experience is strongly preferred but not required. Experience working in customer facing industries such as hotel, resort, medical, banking, airlines, etc. Strong computer skills and comfortable learning new reservation software and technology. Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests. Fast learner with a strong attention to detail. Excellent verbal & written communication and interpersonal skills. Ability to read, write and speak English conversationally. Enjoys working in a fun face paced environment. Must be able to work holidays and weekend. Must occasionally be able to lift and/or move up to 25+ pounds. Must be able to stand for long periods of time. Westgate Resorts is a Smoke and Tobacco-Free workplace. Required to pass a background check, drug test, and prove eligibility to work in the United States. Additional Information Why Westgate? Comprehensive health benefits - medical, dental and vision Paid Time Off (PTO) - vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Why Westgate? Highly discounted Epic Locals Ski Pass. FREE Ski, Snowboard and Mountain Bike equipment Rentals. FREE garage parking. Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.). $2.00 in meals in Team Member Breakroom. Comprehensive health benefits - medical, dental and vision. Paid Time Off (PTO) - vacation, sick, and personal. Paid Holidays. 401K with generous company match. Get access to your pay as you need it with our Daily Pay benefit. Wellness Programs. Tuition Assistance. Employee Assistance Program (EAP). Advancement & development opportunities. Community Involvement Programs. Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
    $20 hourly 2d ago
  • Front Desk Agent

    Driftwood Hospitality Management 4.3company rating

    Front desk agent job in Salt Lake City, UT

    Job Details 695 - Salt Lake City Sheraton - Salt Lake City, UT Full Time $16.00 AnyDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $28k-33k yearly est. 2d ago
  • Front Desk & Sales (Burn Ambassador) - Bountiful, UT

    Kline Franchising, Inc.

    Front desk agent job in Bountiful, UT

    Job Description BURN BOOT CAMP CULTURE Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness. We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness. POSITION DESCRIPTION Burn Ambassadors play a critical role at Burn Boot Camp as the first contact with our new and current members both in person and on social media. We are looking for enthusiastic individuals who can deliver an exceptional experience to all our members and uphold Burn Boot Camp's high standards. QUALIFICATIONS Ideal candidate is - A problem solver Able to identify areas to improve processes, simplify, and become more efficient Highly organized Detailed Focused on delivering great member service every day during every camp Strong user of MS Office products, especially Excel Strong verbal and written communication skills Strong interpersonal and customer service skills Confident in sales or able to learn a simple sales process Able to prioritize multiple deliverables, work under pressure, and meet deadlines Able to capture content for social media and has a solid understanding of social media This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
    $28k-34k yearly est. 30d ago
  • Part-Time Reservation Agent

    Davidson Hospitality Group 4.2company rating

    Front desk agent job in Alta, UT

    Property Description Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Snowpine Lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a stunning alpine setting, where they can showcase their skills, immerse themselves in the mountain lifestyle, and create unforgettable experiences for guests. Joining the team at Snowpine Lodge presents a unique opportunity to be part of a renowned mountain resort that offers a truly memorable experience for both guests and team members alike. Overview $18 Hourly Saturdays and Sundays 9am-5:30pm Year-Round On-Site in Alta We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today! Qualifications High school diploma or equivalent Previous experience in hospitality or customer service preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Excellent organizational skills and attention to detail Basic computer skills and experience with reservation software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow in the role Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $18 hourly Auto-Apply 60d+ ago
  • Front Desk Agent- Winter Seasonal

    Stein Eriksen Lodge at Deer Valley 3.4company rating

    Front desk agent job in Park City, UT

    For those who seek the best, there's only Stein. Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination. Why work for the best? The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success. We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters. Front Desk Agent- Winter Seasonal The front desk position will provide prompt, efficient and welcoming service to our guests, as they arrive to the Stein Collection. Assist the front office in daily operations as well as guests needs. Must be able to stand and walk for extended period of times. Stein Eriksen Lodge, Park City's only Forbes Five-Star Hotel and Spa, offers: Chef prepared meals daily in our cafeteria, at no cost to you On site heated garage for employee parking -a great perk in winter! Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort Flexible schedules and time off policies to accommodate family, school, and other activities Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoths, Real SL and Salt Lake Bees Monthly team member appreciation events and recognition programs Hotel room, spa, dining, shopping, ski/snowboard rental discounts available We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.
    $28k-34k yearly est. 60d+ ago
  • Spa Desk Agent

    Montage Hotels & Resorts 4.5company rating

    Front desk agent job in Park City, UT

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Desk Agent SUMMARY The Spa Desk Agent will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in addition to promoting the retail outlets and increasing retail revenues. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa. Provide services to guests in a timely, courteous and proficient manner. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa. QUALIFICATIONS High school or equivalent education required Minimum 2 -3 years of customer service experience in a hotel or Spa environment Working knowledge of spa services and products Possess basic math skills and have the ability to accurately handle billing Ability to communicate clearly and speak, read, write and understand English eloquently Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PREFERRED Prior front desk experience Luxury hotel experience strongly preferred Bachelor's Degree PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $29k-40k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent (Part-Time/Full-Time) | evo Campus Salt Lake City | Salt Lake City, Utah

    PM New 2.8company rating

    Front desk agent job in Salt Lake City, UT

    Our ideal candidate is a warm "people-person" Who is welcoming and friendly, dedicated, detailed-orientated. Our front desk is the hub of service for our guests and we'd love to find someone who is passionate about providing great service and hosting our guest in Bozeman, Montana. This is a full-time, on-site, non-exempt position that reports to the Front Office Manager. The pay range range for this position is $16.00-$18.00/hour. evo Campus Salt Lake City The evo Campus is located in the Granary neighborhood of Salt Lake City. The 100,000 square foot brick, timber and concrete block building includes the 52-room hotel, an evo retail store, and a Skatepark. The evo vision is to create a place for the community, bringing ethos-driven businesses together along with customers that share evo's passion for the outdoors and all of the cultural elements that surround the lifestyle. Who We Are Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. What You Will Do Develop in depth understanding of the property management system and POS functionality. Provide gracious and sincere customer service to all arriving and departing hotel guests and visitors. Follow all specified hotel procedures to properly conduct Front of the House business including but not limited to: Answering telephones in a prompt and professional manner and providing assistance to callers Taking reservations in person and over the phone Reading and responding to hotel email Checking guests in and out Completing group pre-registrations and key packets Posting charges and processing payments Communicating with Housekeeping and Maintenance Handling mail and coordinating deliveries of messages and packages Anticipating guests' needs, acting promptly to acknowledge all guests, however busy and whatever time of day. Communicate service and amenities of the hotel to guests and provide Concierge service as needed. Maintain a fluent knowledge of local restaurants, special events, city attractions, and outdoor activities. Be completely familiar with all hotel information necessary to increase revenues and enhance customer satisfaction, including current rate structures and sales strategies: current special rates and restrictions: types and location of rooms and suites available; and services, costs, hours and location of all hotel amenities, facilities and outlets. To maintain awareness of current business levels. To react immediately, in a positive way, to resolve guest complaints, problems and suggestions, when necessary, referring to Hotel management. Complete shift checklists and special projects as assigned. To follow all specified procedures to correctly handle all cash, credit and gift certificate transactions. Meet with departing Front Desk Host to review business status, log-book and follow-up items. Keep the front desk as well as lobby areas clean and well organized. Be available to work irregular hours, including evenings, weekends and holidays. Be completely familiar with hotel emergency procedures, and provide, calm, reassuring assistance to guests and fellow employees in the event of an emergency. To follow all company policies and procedures. To immediately report all suspicious occurrences and hazardous conditions. To maintain the cleanliness and safety of work areas at all times. Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others. To attend all mandatory meetings as directed. To perform other tasks, including cross-training, as directed. Secondary Job Functions Develop relationships with local service providers: bonded baby-sitters, florists, beauty shops, etc. Ability to work a flexible schedule, including overnight shifts as needed. What You bring to the Table Excellent interpersonal skills and the ability to work well with co-workers and the public. Must be punctual with regular and reliable attendance. Ability to accurately compute and manipulate mathematical calculations. Be extremely detail oriented. Possess a courteous, friendly and professional manner. Independent thinker and a ‘quick study'. Good team player. Willingness to go the extra mile. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to solve practical problems and deal with a variety of situations. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. What's In It for You Competitive compensation package and incentive plan. Generous health, dental and vision insurance, plus 401K. Comprehensive onboarding and training plan to set you up for success. Coaching, feedback, and mentorship to develop yourself and your team. Personalized development plan to fit your individual role and career goals. Leadership courses to improve your personal and interpersonal effectiveness. Opportunities to volunteer and give back to our local communities. Paid Parental Leave. Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
    $16-18 hourly 16d ago
  • Front Desk Receptionist

    Serenity Mental Health Centers 3.7company rating

    Front desk agent job in Lehi, UT

    Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist | As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Benefits Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · We help you stack for the future - 401k included · Earn rewards for referring great people to our team
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Guest Services Agent (Part-time)(Swing and Night Shifts) (Mountain America Expo Center)

    Legends Global

    Front desk agent job in Salt Lake City, UT

    POSITION: Guest Services Agent - Part-time DEPARTMENT: Guest Services REPORTS TO: Guest Services Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a part-time Guest Services Agent for ASM Global/Mountain America Expo Center. Under the guidance of the Guest Services Manager, the Part Time Guest Services Agent is responsible for guest services events, client move in and move out, ticket taking, and event patrolling. Essential Duties and Responsibilities Ensures the safety and protection of attendees and staff within the venue. Supervise client/exhibitor move in and move out safety. Enforces all venue regulations and procedures under the direction of Guest Services. Ticket taking for attending patrons for events. Enforces event guests and exhibitors entry and exit directions. Helps maintain event surveillance of the venue. Uses and monitors multi-channel radio and communication system to relay event information. Perform other duties as needed. Experience & Knowledge High School Diploma or equivalent required. Must be at least 21 years of age. Must pass a pre-employment background check. Prior security experience preferred. Good customer service skills, including telephone etiquette, email, and text communications. Dependable, team-oriented, and customer service oriented. Strong attention to detail with the ability to manage self independently. Ability to interact with people on all levels such as management, co-workers, clients, exhibitors, and attendees. Job Type: Part-time On-Site Wage: $16/per hour Schedule: Event driven - Sunday through Saturday. Event hours posted as requested. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Position requires heavy lifting, climbing, carrying, stooping, crawling, and equipment operation both indoors and outdoors. Position requires frequent walking, stair climbing, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing, and pulling; heavy lifting, up to 75 pounds. Subject to sustained periods of time with exposure to the elements with adverse conditions. May require tools and equipment operation that could cause personal harm and/or injury if improperly handled. Requires irregular and/or extended hours, including weekends, evenings, and holidays, determined by event schedule and/or department needs. Requires radio usage, two-way handheld. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Recruiter- Jordan White, ASM GLOBAL 100 South West Temple Salt Lake City, Utah 84101 Applicants who need reasonable accommodations to complete the application process may contact Jordan White at ************. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.
    $16 hourly Auto-Apply 51d ago
  • Front Desk Receptionist

    Hunt Electric 4.3company rating

    Front desk agent job in West Valley City, UT

    Job DescriptionSalary: Hunt Electric, Inc.of Salt Lake City, UTis searching for afull-time Front Desk Receptionistto join our team as the face of Hunt Electric when calling in or being greeted at the door. As our Front Desk Receptionist, you are responsible for handling front office reception and administration duties, answering phones, greeting guests, handling company inquiries, sorting and distributing mail while providing clients/employees with outstanding customer service and support. Major Duties: Oversee all receptionist duties at the main entrance desk. As face of Hunt Electric, be presentable and friendly, with outstanding people skills. Ensure the front desk is neat, presentable, and equipped with necessary supplies. Greet guests and visitors, direct them to meeting rooms or personnel offices. Answer all incoming calls. Maintain conference rooms, break rooms, training rooms and shared kitchenette area. When necessary, support the Executive Assistant. Assist HR and Recruiting departments by redirecting employee requests/potential employee applications. Assist other departments on specialized tasks as directed. Assist with coordinating office activities. Interact with and support Administrative Assistants from additional building locations. Assist with preparing food/beverages for office meetings and/or training center. Answer all client and vendor questions. Resolve or re-direct all inquiries regarding the company. Redirect phone calls to the appropriate department and/or take down messages. Track and order corporate office supplies/office equipment/breakroom supplies. Review and maintain the office calendar and conference room calendars daily. Monitor, organize and forward office related emails. Accept all letters and packages, distribute to their appropriate departments. Coordinate mail in and out of office. Forward phone calls from people calling in sick. Responsible for desk set up for new hire office personnel. Operate and maintain office machines including printers, copiers, postage and fax. Maintain office personnel extension and cell phone lists. Reconcile and submit invoices for temporary staffing employees. Perform basic, filing, and clerical duties. Actively contributes to a positive team environment. Demonstrates dependability with regular attendance and complianceto scheduled work hours. Demonstrate an aptitude for learning, goal-oriented mindset for continual growth, with a Can-Do positive attitude. Other duties or locations as assigned by Manager. Minimum Qualifications: 5+ years experience in a front office receptionist position. Excellent organizational and multi-tasking abilities. Superb written and verbal communication skills. Good understanding of office administration and coordination. Ability to multi-task/excellent communication/organizational skills. High school diploma or equivalent. As a full-time Front Desk Receptionist, you would also be eligible for an excellent benefits package, including medical, dental, life insurance, short and long-term disability, a 401(k) plan, and paid personal time (PTO). About Hunt Electric, Inc. Hunt Electric, Inc. is a full-service electrical, technology, and infrastructure contractor with wide-reaching services available to all types of markets. With licenses in eight states and offices in Salt Lake City, St. George, Boise, and Denver, we have continued to lead the industry across the Intermountain West since 1986. Our turn-key services range from design-build engineering to construction and maintenance. With eight in-house divisions, an on-site prefabrication department, in-house licensed engineers, a fully trained and specialized workforce, and 24-hour on-call service, Hunt Electric ensures our clients projects are successful from start to finish and beyond. As a thriving Utah-based business, we are looking for enthusiastic, positive people to come on board with us and build successful, long-term careers. We believe in making an investment in each employees strengths. Hunt Electric is a place where you will learn, grow, contribute, and lead. Thats why we offer competitive pay and fantastic benefits. Work Schedule This is a full-time position with a typical working schedule of Mon Thurs 7:00am -4:30pm and Friday 7:00am 2:00pm.
    $25k-31k yearly est. 3d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Salt Lake City, UT

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $29k-35k yearly est. 57d ago
  • Front Desk Agent PT

    Springhill Suites Sugarhouse

    Front desk agent job in Salt Lake City, UT

    Job DescriptionBenefits: 401(k) Employee discounts Come join our award-winning team as a Front Desk Agent at the SpringHill Suites by Marriott in Sugar House. Position is part-time, possible flexibility on scheduled days, shifts are 3pm-11pm. No experience required, but FOSSE knowledge is a PLUS! Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the Commitment to Clean program to ensure the safety of you and our guests. Benefits (based on hours worked per week) Daily Pay get paid on-demand Medical Insurance Dental Vision 401K Employer Match Paid Time Off starting on first day Free Life and Accident Insurances Opportunities for growth and advancement within the Woodbury Group of hotels Awesome Marriott worldwide hotel discounts (up to 75% off) Employee Assistance Program Employee Wellness Program Mental Wellness Sessions Minimum Qualifications Exceptional customer service skills Basic computer skills Excellent verbal and written communication skills Must present self in a professional manner regarding dress and grooming Performance Expectations Responsible for greeting and serving all guests in a courteous and professional manner Organize, confirm, process, and conduct guest check-ins/check-outs Ensures the safety and security of our guests and associates
    $28k-34k yearly est. 1d ago
  • Front Desk Agent

    Westgate Resorts

    Front desk agent job in Park City, UT

    Starting pay rate: $20/ hour . PM Shift, weekends and holidays required. Immerse yourself at the award winning Westgate Park City Resort & Spa, nestled at the epicenter of the Canyons Village base within Park City Mountain. Enveloped by unparalleled skiing and year-round mountain escapades, our resort offers an invigorating and fulfilling workplace environment. From artists gracing the Sundance Film Festival, to athletes honing their skills at the Utah Olympic Park, to adventurers seeking a mountain retreat, our guests hail from every corner of the globe. Embark on this journey with our team and together, let's extend a warm welcome to the world in Park City. Job Description There are no do-overs with vacations. As the Front Desk Agent, you know what people need and are legendary at winning them over. You have a professional, warm, and friendly demeanor and are passionate about creating a positive experience with every guest interaction. You enjoy helping others and find problem solving and finding solutions rewarding. You thrive in a fun and fast paced environment. If this sounds like you, this position may be the perfect fit. Apply today and take the next step towards being a part of an award-winning company and brand! Greet, register, assign rooms and issue room keys to guests. Maintain accurate records of room availability and guest accounts. Calculate bills, collect payments, and make necessary corrections required. Listen to guest complaints and strives to find solutions in a timely manner. Answer guest questions and provide accurate information about property and surrounding areas. Adhere to Westgate's company core values: Integrity, Passion, and Work Ethic. Other duties as assigned by leadership team. Qualifications Prior customer service and hospitality experience is strongly preferred but not required. Experience working in customer facing industries such as hotel, resort, medical, banking, airlines, etc. Strong computer skills and comfortable learning new reservation software and technology. Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests. Fast learner with a strong attention to detail. Excellent verbal & written communication and interpersonal skills. Ability to read, write and speak English conversationally. Enjoys working in a fun face paced environment. Must be able to work holidays and weekend. Must occasionally be able to lift and/or move up to 25+ pounds. Must be able to stand for long periods of time. Westgate Resorts is a Smoke and Tobacco-Free workplace. Required to pass a background check, drug test, and prove eligibility to work in the United States. Additional Information Why Westgate? Comprehensive health benefits - medical, dental and vision Paid Time Off (PTO) - vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Why Westgate? Highly discounted Epic Locals Ski Pass. FREE Ski, Snowboard and Mountain Bike equipment Rentals. FREE garage parking. Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.). $2.00 in meals in Team Member Breakroom. Comprehensive health benefits - medical, dental and vision. Paid Time Off (PTO) - vacation, sick, and personal. Paid Holidays. 401K with generous company match. Get access to your pay as you need it with our Daily Pay benefit. Wellness Programs. Tuition Assistance. Employee Assistance Program (EAP). Advancement & development opportunities. Community Involvement Programs. Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
    $20 hourly 2d ago
  • Seasonal J1 Front Desk Agent

    Driftwood Hospitality Management 4.3company rating

    Front desk agent job in Park City, UT

    Job Details 527 - Park City Sheraton - Park City, UT Seasonal AnyDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $28k-33k yearly est. 9d ago
  • Front Desk Receptionist

    Serenity Mental Health Centers 3.7company rating

    Front desk agent job in Salt Lake City, UT

    Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist | As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · 401k · Earn rewards for referring great people to our team Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Hunt Electric 4.3company rating

    Front desk agent job in Salt Lake City, UT

    Hunt Electric, Inc. of Salt Lake City, UT is searching for a full-time Front Desk Receptionist to join our team as the face of Hunt Electric when calling in or being greeted at the door. As our Front Desk Receptionist, you are responsible for handling front office reception and administration duties, answering phones, greeting guests, handling company inquiries, sorting and distributing mail while providing clients/employees with outstanding customer service and support. Major Duties: Oversee all receptionist duties at the main entrance desk. As “face” of Hunt Electric, be presentable and friendly, with outstanding people skills. Ensure the front desk is neat, presentable, and equipped with necessary supplies. Greet guests and visitors, direct them to meeting rooms or personnel offices. Answer all incoming calls. Maintain conference rooms, break rooms, training rooms and shared kitchenette area. When necessary, support the Executive Assistant. Assist HR and Recruiting departments by redirecting employee requests/potential employee applications. Assist other departments on specialized tasks as directed. Assist with coordinating office activities. Interact with and support Administrative Assistants from additional building locations. Assist with preparing food/beverages for office meetings and/or training center. Answer all client and vendor questions. Resolve or re-direct all inquiries regarding the company. Redirect phone calls to the appropriate department and/or take down messages. Track and order corporate office supplies/office equipment/breakroom supplies. Review and maintain the office calendar and conference room calendars daily. Monitor, organize and forward office related emails. Accept all letters and packages, distribute to their appropriate departments. Coordinate mail in and out of office. Forward phone calls from people calling in sick. Responsible for desk set up for new hire office personnel. Operate and maintain office machines including printers, copiers, postage and fax. Maintain office personnel extension and cell phone lists. Reconcile and submit invoices for temporary staffing employees. Perform basic, filing, and clerical duties. Actively contributes to a positive team environment. Demonstrates dependability with regular attendance and compliance to scheduled work hours. Demonstrate an aptitude for learning, goal-oriented mindset for continual growth, with a “Can-Do” positive attitude. Other duties or locations as assigned by Manager. Minimum Qualifications: 5+ years' experience in a front office receptionist position. Excellent organizational and multi-tasking abilities. Superb written and verbal communication skills. Good understanding of office administration and coordination. Ability to multi-task/excellent communication/organizational skills. High school diploma or equivalent. As a full-time Front Desk Receptionist, you would also be eligible for an excellent benefits package, including medical, dental, life insurance, short and long-term disability, a 401(k) plan, and paid personal time (PTO). About Hunt Electric, Inc. Hunt Electric, Inc. is a full-service electrical, technology, and infrastructure contractor with wide-reaching services available to all types of markets. With licenses in eight states and offices in Salt Lake City, St. George, Boise, and Denver, we have continued to lead the industry across the Intermountain West since 1986. Our turn-key services range from design-build engineering to construction and maintenance. With eight in-house divisions, an on-site prefabrication department, in-house licensed engineers, a fully trained and specialized workforce, and 24-hour on-call service, Hunt Electric ensures our clients' projects are successful from start to finish - and beyond. As a thriving Utah-based business, we are looking for enthusiastic, positive people to come on board with us and build successful, long-term careers. We believe in making an investment in each employee's strengths. Hunt Electric is a place where you will learn, grow, contribute, and lead. That's why we offer competitive pay and fantastic benefits. Work Schedule This is a full-time position with a typical working schedule of Mon - Thurs 7:00am -4:30pm and Friday 7:00am - 2:00pm.
    $25k-31k yearly est. 2d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Orem, UT?

The average front desk agent in Orem, UT earns between $25,000 and $37,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Orem, UT

$31,000

What are the biggest employers of Front Desk Agents in Orem, UT?

The biggest employers of Front Desk Agents in Orem, UT are:
  1. Holiday Inn Express
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