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Front desk agent jobs in Ormond Beach, FL

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Front Desk Agent
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Housekeeper/Front Desk
  • Front Desk Agent

    Rebel Hotel Company

    Front desk agent job in Maitland, FL

    Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
    $25k-31k yearly est. 48d ago
  • FRONT DESK GUEST SVC AGENT

    Premier Resorts Management Inc.

    Front desk agent job in Daytona Beach, FL

    Job Description Please come join the as a Front Desk Guest Services Agent at the recently opened Renaissance Daytona Beach Oceanfront Hotel in Daytona Beach, Florida. We are looking for an experienced front desk agent. Previous hotel experience is required, previous Marriott experience very helpful. Local candidates only, non-smoking position. BASIC FUNCTION To attain the highest level of service to all hotel guests. SCOPE Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies. DUTIES AND RESPONSIBILITIES Sell rooms so as to maximize the average daily rate and occupancy. Check in and out guests in an efficient and friendly manner. Maintain cash bank in order to receive payment and make change. Assist with reservations during each shift as needed. Know all Front Desk policies and procedures, including 100% guest satisfaction. Be knowledgeable of all hotel outlets and hours of operation. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed. Record and process all wake-up calls, and follow up with supervisor for any opportunities. Ensure all messages and mail is received by the guests. Perform bucket check daily Monitor credit card high balances and obtain authorization for high balances. Monitor cash paying guests and maintain credit balances. Honor special room requests requiring pre-blocking. Knowledge of OPERA PMS (computer program for front desk procedures) a definite plus. Be polite courteous, and helpful to all guests. Use response log to ensure all requests are being met. Maintain all reports needed in event of the computer going down. Know room status at all times. . Prepare for group arrivals and departures. Perform daily end of shift deposits and correct "drop" procedures. Adhere to safety and emergency policies and procedures. Perform any reasonable request as assigned or directed by management.
    $25k-31k yearly est. 24d ago
  • Front Desk Agent - Streamline Hotel

    Reliance Hotel Group

    Front desk agent job in Daytona Beach, FL

    What's the job? As a Front Desk Agent - you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Your day-to-day Be the warm welcome that kicks off a memorable guest experience Acknowledge loyalty program members by status and returning guests, in person, on the phone, or via online chat Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns Be a trusted contact for all guests. Help them with anything from billing issues to local knowledge, and loop in hotel management when necessary Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed Take pride in your appearance and hotel as a brand ambassador Always know what events and activities are on the day's schedule Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service May assist with other duties as assigned Accountability This job reports to the Front Office Manager.
    $25k-31k yearly est. 60d+ ago
  • Resort Seasonal Front Desk Agent (PM)- ICH

    Lemonjuice Solutions

    Front desk agent job in Saint Augustine, FL

    Looking for a dedicated, team-oriented candidate to join our Front Desk team at our Cunningham Property Management Brand's location: The Inn at Camachee Harbor in St. Augustine, Florida! Work Type: Full-time, Seasonal position. Work Schedule: Night shifts only from 3PM - 11PM. Workdays: Tuesdays-Saturdays. Position will run from November to March. Benefits are not eligible for this role. Position Summary: Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secures payment; activate/reissue room keys. Ensures rates match established codes, and document exceptions. Communicates to appropriate staff when guests are waiting for an available room. Advises guest of messages. Clears departures in computer system. Coordinates with Housekeeping to track room status and guest concerns. Files guest paperwork or documentation. Operates telephone switchboard station. Runs and checks daily reports, contingency lists, and credit card authorization reports. Supplies guests with directions and information. Answers, records, and processes all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Counts and secures bank at beginning and end of shift. Processes all payment types, vouchers, paid-outs, charges, and provide change. Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors. Key Duties/Accountabilities Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call. Speaks to guests and co-workers using clear, appropriate, and professional language. Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Talks with and listens to other associates to effectively exchange information. Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email). Activates room keys using electronic key machine and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine. Ensures rates match market codes and that any exceptions are documented and include an explanation. Secures valid form of payment (e.g., credit card, cash) prior to issuing room key. Processes all guest check-ins by confirming reservations in computer system verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Processes all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay. Accommodates requests for room changes when possible. Communicates to appropriate staff that there are guests that are waiting for an available room. Verifies and adjusts billing for guests. Sets up accurate accounts for each guest upon check-in according to their requirements (i.e., shares, separate room/tax/incidentals, comp). Assigns room according to guest request and preferences whenever possible. Informs guest of any messages (e.g., voicemail, mail, faxes) received for them and send to room if required. Keeps track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping. Clears departures in computer system to document that rooms are no longer occupied. Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns. Reviews requests for late check-outs and approve according to occupancy. Files guest paperwork or documentation. Preferred Qualifications ** Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation. ** High school diploma or G.E.D.; or one year of related experience and/or training; or equivalent combination of education and experience Vocational School Degree or Business Certification. Company Culture Celebrate Success Strive for Excellence Seek to Understand Adapt Quickly Tell the Truth Change Champions Human Centric
    $25k-31k yearly est. 60d+ ago
  • Hotel Front Desk Agent

    AC By Marriott

    Front desk agent job in Saint Augustine, FL

    Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
    $25k-31k yearly est. 1d ago
  • Front Desk Agent

    Orlando Marriott Lake Mary

    Front desk agent job in Lake Mary, FL

    Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. *$16.50/hour *Open Availability Preferred* Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $16.5 hourly 3d ago
  • Front Desk Representative-Bilingual Spanish

    Gastro Health 4.5company rating

    Front desk agent job in Longwood, FL

    Gastro Health is seeking a Full-Time Front Desk Representative-Bilingual (Spanish) to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Greet patients in a pleasant and timely manner. Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information. Verify registration forms are complete & obtain referring physician & primary physician information. Ensure patient has current referral on date of service. Obtain referral if necessary. Verify insurance benefits and eligibility prior to office visits & procedures. Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected. Ensure time-of-service batch is balanced and closed daily. Research & assist patients with questions regarding balances including collecting applicable payments. Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards. Provide support for the physician and/or care center providers so that they are kept on schedule and advised of appointment changes. Perform various duties, including answering incoming calls and routing them to appropriate personnel; take complete messages; and send tasks, as necessary. Schedule, confirm, and cancel office appointments. Pick up voicemail messages Reschedule no-show appointments and maintain coverage to reflect correct information for the day. Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records. Other duties as assigned. Minimum requirements: High school diploma or GED equivalent 1 years' experience in a healthcare setting Punctual and Dependable Required Bilingual (English/Spanish) Required Willing to cross train We are willing to train for this role We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Front Desk Clerk

    Description This

    Front desk agent job in Daytona Beach, FL

    HGV now offers Day One Team Member Benefits We are excited to offer an amazing opportunity to join the newly renovated 132 suite Daytona Beach Regency. Having been named in Newsweek's “Top Global 100 Most Loved Workplaces ” list, our focus is on our culture of putting people first. Located directly on Daytona's Beachside, a short walk to the historic boardwalk, our resort offers many opportunities to flourish and develop in the field of hospitality. We invite you to become a part of our team that focuses on providing outstanding guest experiences and improving our hospitality expertise for professional development. What will I be doing? Responsibilities as Front Desk Clerk include contributing to company success by performing duties to the highest standards. Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations' system to update and maintain records. Accesses a reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepare and consistently restock the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Qualifications What are we looking for? Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations. Flexibility to adapt to schedule changes and cover shifts in short notice to meet business demands. Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. 6 months' Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry What will it be like to be a Team Member.... We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and excellent travel benefits. What are we looking for? Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations. Flexibility to adapt to schedule changes and cover shifts in short notice to meet business demands. Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. 6 months' Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry What will I be doing? Responsibilities as Front Desk Clerk include contributing to company success by performing duties to the highest standards. Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations' system to update and maintain records. Accesses a reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepare and consistently restock the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.
    $23k-29k yearly est. Auto-Apply 16h ago
  • Guest Service Agent | Homewood Suites by Hilton Daytona Beach Speedway - Airport

    Shaner Hotels 3.9company rating

    Front desk agent job in Daytona Beach, FL

    The Guest Service Agent is responsible for delivering warm, genuine, service focused hospitality to every guest who arrives at the Homewood Suites Daytona Beach Speedway-Airport. This role handles the check in and check out process, provides local information, supports guest needs throughout their stay, and upholds all Hilton and Shaner Hotel Group service standards. The Guest Service Agent plays an essential role in setting the tone for the guest experience and ensuring each stay is comfortable, efficient, and memorable. Responsibilities Guest Service & Hospitality Provide a friendly, welcoming, and professional arrival and departure experience for all guests. Handle guest requests, questions, and concerns promptly to ensure complete satisfaction. Offer accurate information about hotel amenities, services, and local Daytona Beach attractions. Maintain a polished lobby presence and assist with guest needs such as luggage, amenities, directions, and recommendations. Promote Hilton Honors enrollment and recognize elite members appropriately. Front Desk Operations Process check ins, check outs, reservations, room moves, cancellations, and extensions according to Hilton brand standards. Answer and route phone calls efficiently and professionally. Prepare key packets, registration documents, and verify guest identification and payment methods. Assist with daily shift checklists, task assignments, and front desk organization. Maintain a clean, organized, and professional front desk environment at all times. Financial & Administrative Duties Follow all cash handling, payment verification, and credit card security procedures. Balance cash drawers and complete shift closing procedures accurately. Post charges, adjustments, and payments into the PMS with attention to accuracy. Communicate all important information, guest issues, and follow up items to management and the next shift. Safety, Security, and Brand Standards Adhere to all Hilton and Shaner Hotel Group safety policies and procedures. Report any maintenance issues, safety concerns, or unusual activity immediately. Maintain knowledge of emergency procedures and assist during incidents as needed. Ensure all front desk and lobby presentation standards meet brand expectations. Additional Responsibilities Support other departments when needed, such as delivering amenities to rooms or assisting housekeeping with small guest requests. Participate in team meetings, trainings, and property events. Perform other duties as assigned by management. Qualifications High school diploma or equivalent required. Minimum one year of customer service experience; hotel front desk experience preferred. Strong communication and interpersonal skills with the ability to handle guest interactions professionally. Ability to multitask in a fast paced environment while maintaining a positive attitude. Basic computer proficiency; experience with Hilton PEP PMS is a plus but not required. Dependable, punctual, and committed to providing outstanding guest service. Bilingual English and Spanish is a plus. Knowledge of Daytona Beach attractions, major events, and local venues is helpful. Schedule Part Time or Full Time opportunities may be available Must be willing to work weekdays, weekends, and holidays based on business needs
    $26k-31k yearly est. Auto-Apply 38d ago
  • Front Desk Advocate-St Augustine

    Empire Management Group

    Front desk agent job in Saint Augustine, FL

    Full-time Description Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients Responsibilities: - Greet and welcome visitors in a friendly and professional manner - Answer and direct phone calls and emails to the appropriate departments - Provide administrative support such as filing, faxing, and scanning documents - Manage and maintain office supplies inventory - Schedule appointments and maintain calendars - Assist with order entry and data entry tasks - Handle customer inquiries and provide excellent customer support Requirements Requirements: - Proven experience as a receptionist or in a similar administrative role - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) - Excellent organizational skills with the ability to multitask and prioritize tasks effectively - Strong attention to detail and accuracy in data entry and document management - Outstanding communication skills, both verbal and written - Ability to handle confidential information with discretion and professionalism - Customer service-oriented mindset with a friendly and approachable demeanor Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization. Salary Description $16/hr
    $16 hourly 10d ago
  • Guest Service Agent

    Property Management 3.9company rating

    Front desk agent job in Saint Augustine, FL

    The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
    $26k-32k yearly est. 60d+ ago
  • Front Desk Receptionist

    Anchor Injury & Integrative Health

    Front desk agent job in New Smyrna Beach, FL

    Job Description Anchor Injury and Integrative Health offers top-quality care and attention to your needs. Our mission is to stabilize health using a holistic approach, combining conventional medicine with evidence-based complementary therapies to enhance overall wellness and quality of life. We are seeking a dynamic and customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. This position involves a variety of tasks as follows. Salary: $15.00 - $17.00 per hour Answering Phones: - Greet patients and answer incoming calls promptly and professionally. - Provide information about clinic services, appointment availability, and general inquiries. - Direct calls to appropriate staff members or departments as needed. Checking Patients In: - Welcome patients warmly as they arrive for their appointments. - Verify patient information and update records as necessary. - Ensure patients complete necessary paperwork and forms accurately and efficiently. Checking Patients Out: - Process payments for services rendered, including copays, deductibles, and other fees. - Provide receipts and documentation for patient transactions. - Schedule follow-up appointments as needed and provide appointment reminders. Collecting Fees for Services: - Calculate fees for services based on fee schedules and insurance coverage. - Explain billing and payment options to patients and assist with financial arrangements as needed. - Maintain accurate records of payments received and reconcile cash drawer at the end of each day. Scheduling Appointments: - Manage appointment scheduling software to book and confirm patient appointments. - Coordinate scheduling adjustments and cancellations to optimize clinic efficiency. - Follow up with patients to reschedule missed appointments and fill cancellations promptly. Additional Responsibilities: - Assist at educational presentations with patient scheduling and fee collection. Patient Communication: - Communicate with patients via phone, email, and in-person to provide appointment reminders, follow-up instructions, and other important information. - Ensure patients feel valued and cared for throughout their interaction with the clinic. Administrative Support: - Assist with administrative tasks such as filing paperwork, organizing patient records, and maintaining office supplies. - Collaborate with clinic staff to streamline administrative processes and improve overall efficiency. Continuous Improvement: - Actively participate in staff meetings and training sessions to stay informed about clinic policies, procedures, and best practices. - Identify opportunities for process improvement and contribute ideas for enhancing patient experience and clinic operations. Requirements/Responsibilities Qualifications: High school diploma or equivalent required; additional education or training in customer service or healthcare administration preferred. Prior experience in a medical or chiropractic office setting preferred but not required. - Strong communication skills, both verbal and written, with a professional and friendly demeanor. - Excellent organizational skills and attention to detail. - Ability to multitask and prioritize tasks effectively in a fast-paced environment. - Proficiency with computer software and willingness to learn new systems. - Commitment to providing exceptional customer service and patient care. This position offers a competitive salary, opportunities for advancement, and a supportive work environment focused on promoting employee well-being and professional growth. Anticipated Hours: Monday: 6:30 am-5:30 pm Tuesday: 2:30 pm-7:00 pm Wednesday: 8:00 am - 7:00 pm Thursday: 1:30 pm-6:30 pm Friday: 7:30 pm - 6:30 pm Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $15-17 hourly 7d ago
  • Front Desk Associate EG

    The Now Maitland

    Front desk agent job in Maitland, FL

    Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compensation + generous commissions Free food & snacks Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays **Please list your hours of operations and shift hours Job SummaryThe Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest's massage, and handling payment for services performed. Responsibilities Provide top-level service for guests and team members. Warmly greet and check in guests. Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings. Accurately and effectively book, edit, and cancel massage appointments. Open/close the boutique each day according to standard operating procedures. Resolve guest issues. Ensure guest areas are maintained to standard. Maintain a positive attitude and contribute toward a healthy & happy workplace. Collaborate with the leadership team to ensure best practices and foster innovation. Qualifications Sales and service-related experience preferred. Ability to be efficient and detail-oriented in a fast-paced environment. Must have enthusiasm and possess excellent guest service skills. Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW Enjoy working with people and possess a friendly and outgoing personality. Possesses problem-solving and troubleshooting skills. Must be a team player. Company OverviewThe NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage's interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com. Company Purpose/MissionSelf-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world. Company ValuesBrand TruthsLIVE IN THE NOWBe Present. Take time to recharge and reconnect within.KINDNESS IS MAGICPositive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.CARE FOR THOSE WHO CARE FOR OTHERSFoster an environment where team members feel valued, recognized, and rewarded. AUTHENTICITY ALWAYSOpen and transparent communication with our inner circle and guests. Compensation: $15.00 per hour The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage's interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com. This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.
    $15 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Seashore Senior Living 3.5company rating

    Front desk agent job in New Smyrna Beach, FL

    Job description Requirements: High School or Equivalent Diploma Ability to type a minimum 50 wpm Must be able to pass a level II AHCA background screening and drug test. 1-2 Years of Related Experience At Seashore Senior Living, we have an immediate opening for a front desk administrative attendant in our facility. This is a very important position, as you are the front line of our facility - the first face that greets people when they enter. At Seashore, our team is a family, and we are looking for a new team member that can be depended on to show up and serve our residents with a wonderful attitude, a friendly disposition, and a willingness to help. As a Seashore Front Desk Attendant, you will Greet and allow entry to family members and staff to our facility. Complete administrative tasks (familiarity with email, Microsoft and Google office tool, are a plus!) Create copies, file paperwork, organize paperwork. Assist with cleaning as needed. Assist with scheduling as needed. Answer phones, return voice messages, and pass messages on to other staff and community members. The ideal candidate will have One year of relevant experience working in an administrative environment. The ability to communicate effectively in English, both verbally and in writing. Have a passion for helping others. A heart for working with senior adults and their families. Compensation: $14-$15 per hour depending on experience. Part-Time If this describes you, apply today for first consideration! Job Type: Part-time Salary: $14.00 - $15.00 per hour Schedule: 8 hour shift On call Weekend availability Work Location: In person
    $14-15 hourly 9d ago
  • Front Desk Associate

    Crunch Fitness-CR Holdings

    Front desk agent job in Winter Springs, FL

    Job Description Front Desk Associate- Winter Springs Club Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 85+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous opportunity for growth & career advancement. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. So, if you're a highly motivated, outgoing individual that wants to work where you workout then end the job search and take the first step towards your career by applying TODAY! What We Look for In Our Front Desk Associates: Team-oriented individual Outgoing Personality Organized Service-minded Sales experience preferred Professional Be willing to go above and beyond Efficient and effective communication skills Bilingual Spanish/English (preferred) The Ways You Can Benefit: Medical, Dental, Vision 401K PTO Life Insurance, Short-term disability Free Crunch Fitness membership Discounted Personal Training Sessions Exciting team environment Growth opportunity in a rapidly growing company About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, and Tennessee is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Powered by JazzHR X2cSBb7UL5
    $20k-27k yearly est. 1d ago
  • Front Desk Receptionist

    DNA Comprehensive Therapy Services

    Front desk agent job in Maitland, FL

    Job DescriptionDescription: As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner. Requirements: JOB REQUIREMENTS: ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: - Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. - Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures. - Answer all incoming calls and route them to the appropriate staff. - Register all patients per registration protocols and collect all documentation. - Generate required documents for each patient and ensure all documents are completed in full. - Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient. - Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. - Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected. - Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time. - Call and remind patient of his/her appointment. - Follow up on “no show” patients on a daily basis. - Communicate patient's problem/complaint to the clinic manager or his/her designee. - Strong sensory skills, such as visual acuity, good hearing, and dexterity. - Ability to stand and sit for periods of time and to move constantly throughout the workday. - Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures. - Good speaking and listening skills. - Knowledge of computers and Microsoft office. - Understanding of community based organizations. - Promotes and believes in Elite DNA's mission statement. - Bilingual Preferred: Fluent in Spanish. OTHER REQUIREMENTS: - Friendly personality with the desire to work with the public. - Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. - Ability to handle multi-functions. - Ability to work in a fast-paced office environment. - Ability to push, pull, lift, move, and/or carry up to 15 lbs. - Ability to perform focused work with close attention to detail. - Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm. - Ability to interact with others, both in person and through phone, e-mail, and written correspondence. - Ability to relate to patients, through familiarity with medical terminology and triage procedure. - Ability to relate to the public regardless of ethnic, religious and economic status. - Ability to communicate with people and understand their problems. - Must believe in health care with dignity for all. EDUCATION AND EXPERIENCE REQUIRED: - High school graduate/GED. - Formal training from a vocational school in lieu of the above. - One year of medical experience from a similar setting. PHYSICAL DEMANDS: The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
    $24k-31k yearly est. 16d ago
  • Front Desk Associate

    Amped Fitness

    Front desk agent job in Apopka, FL

    We are looking for a Front Desk Associate to serve as our members' and employees' primary point of contact. This position will manage memberships sales, day-to-day tasks, and all aspects of a member's request about their membership and the gym. This team member is expected to be outgoing, energetic, a problem solver, and have the ability to greet hundreds of members a day with a consistent smile. We're looking for a candidate with an extreme passion for the fitness industry with workout or gym experience. Prior to our Grand Opening, this position involves membership sales and business to business marketing. Excellent verbal and written communications skills required. If you are looking for a company that cares about its employees, gives the opportunity to advance, and provides a TEAM atmosphere - Send your resume now!
    $20k-27k yearly est. 60d+ ago
  • Front Desk Sales Associate

    Hand & Stone-600 S Hunt Club Blvd-Apopka, Fl

    Front desk agent job in Apopka, FL

    Benefits: Bonus based on performance Dental insurance Employee discounts Free uniforms Paid time off Training & development Vision insurance Wellness resources Flexible schedule Health insurance Opportunity for advancement Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 600 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Apopka FL, is seeking a Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities: Meet membership sales goals Detailed knowledge of the menu of services dont worry, well train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned Whats in it for you? Competitive Compensation - hourly wage PLUS commissions. Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards? Qualifications: Having a high school diploma or equivalent is required Must be 18 years old or older Must be exceptionally organized and have great attention to detail Must be a strong team player with the ability to work independently with minimal supervision Must be willing to work nights, weekends, and Holidays
    $20k-27k yearly est. 1d ago
  • Front Desk Clerk

    MHC Equity Lifestyle Properties

    Front desk agent job in Eustis, FL

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Maintenance - Level I in Eustis, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. * Process payments and deposits. * Run reports and submit maintenance request forms to ensure office efficiency. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. * Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $23k-29k yearly est. Auto-Apply 3d ago
  • FRONT DESK NIGHT AUDITOR

    Premier Resorts Management Inc.

    Front desk agent job in Daytona Beach, FL

    Job DescriptionCome join us at our award-winning Holiday Inn Hotel & Suites Daytona Beach Oceanfront, Daytona Beach, Florida as Front Desk Night Auditor. BASIC FUNCTION To attain the highest level of service to all hotel guests. II. SCOPE Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies. III. DUTIES AND RESPONSIBILITIES 1. Sell rooms so as to maximize the average daily rate and occupancy. 2. Check in and out guests in an efficient and friendly manner. 3. Maintain cash bank in order to receive payment and make change. 4. Answer phones within 3 rings. 5. Assist with reservations during each shift as needed. 6. Know all Front Desk policies and procedures, including 100% guest satisfaction. 7. Be knowledgeable of all hotel outlets and hours of operation. 8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed. 9. Record and process all wake-up calls, and follow up with supervisor for any opportunities. 10. Ensure all messages and mail is received by the guests. 11. Perform bucket check daily. 12. Maintain a current cash list. 13. Monitor credit card high balances and obtain authorization for high balances. 14. Monitor cash paying guests and maintain credit balances. 15. Honor special room requests requiring pre-blocking. 16. Know Inn Time (computer program for front desk) procedures. 17. Be polite courteous, and helpful to all guests. 18. Use response log to ensure all requests are being met. 19. Maintain all reports needed in event of the computer going down. 20. Know room status at all times. 21. Prepare for group arrivals and departures. 22. Perform daily end of shift deposits and correct "drop" procedures. 23. Follow all policies, procedures and rules as stated in the Employee Handbook. 24. Adhere to safety and emergency policies and procedures. 25. Perform any reasonable request as assigned or directed by management.
    $24k-31k yearly est. 19d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Ormond Beach, FL?

The average front desk agent in Ormond Beach, FL earns between $23,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Ormond Beach, FL

$28,000

What are the biggest employers of Front Desk Agents in Ormond Beach, FL?

The biggest employers of Front Desk Agents in Ormond Beach, FL are:
  1. Premier Resorts Management Inc.
  2. Reliance Hotel Group
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