Front desk agent jobs in Royse City, TX - 705 jobs

Primary Purpose: Maintain accurate attendance records for the campus. Under close supervision, perform data entry including attendance, Public Education Information Management System (PEIMS) data, and grades. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to use software to develop spreadsheets and databases, and do word processing Proficient in keyboarding, 10-key numerical data entry, and file maintenance Ability to meet established deadlines Experience: Two years of data entry experience preferred Major Responsibilities and Duties: Records and Reports 1. Collect and enter attendance and PEIMS data into established database and verify accuracy according to prescribed procedures. 2. Maintain student records and process requests for student information and transcripts. Process new student records, including requesting transcripts and records from other schools. 3. Assist parents, students, and faculty with questions regarding student attendance. 4. Contact parents/guardians to verify student absences as needed and report attendance problems to designated administrator. 5. Compile, maintain, file, and distribute all reports, records, and other documents as required following established procedures. Other 6. Assist in campus office as needed. 7. Maintain confidentiality. Additional Duties 8. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None.

Receptionist/Human Resources Assistant Type: Full-Time | On-Site Schedule: Monday-Friday | 7:45 AM-5:15 PM Pay: $50K+ Delta Dallas is partnering with a home-goods and manufacturing firm in its search for a Human Resources Assistant/Front Office Receptionist. This role is 100% on-site at the client's facility in Southeast Dallas and serves as the organization's central point of contact. The ideal candidate is polished, detail-oriented, and comfortable managing a high call volume while supporting HR and office operations in a fast-paced environment. Key Responsibilities Front Office & Phone Operations Answer and route a high volume of incoming calls using a PC-based switchboard and headset Serve as the primary point of contact for general inquiries Operate the internal paging system as needed Maintain a professional, customer-focused phone presence at all times Office & Administrative Support Receive, sort, and distribute incoming mail and packages Coordinate express mail services, including FedEx and UPS Order, receive, stock, and organize office and breakroom supplies Maintain shared resources such as meeting supplies, keys, and miscellaneous equipment Ensure the office is fully operational, including coffee and supply readiness Perform general administrative duties, including copying, filing, scanning, and data entry Human Resources Support Provide administrative support to the Human Resources department Compile HR-related data and reports, including monthly safety metrics Assist with payroll-related data, time and attendance, and paid leave tracking Respond to employee requests such as employment verification letters Submit background check and investigation requests for new hires Assist with onboarding documentation and performance review materials Support benefits-related transactions, including 401(k) requests Assist with HR research and special projects as assigned Technology & Communications Create and update PowerPoint presentations displayed on internal monitors Share company announcements, milestones, and internal updates Compile, sort, and distribute data using Excel and other Microsoft Office tools Qualifications Administrative experience required; HR support experience is a plus Ability to manage multiple priorities in a fast-paced environment Strong organizational and time management skills High level of professionalism and discretion Clear and effective verbal communication skills Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Reliable attendance and punctuality Preferred Qualifications Bilingual in Spanish and English Experience with ExponentHR

A client of Insight global is seeking a polished front desk receptionist to be the first point of contact for their office. This role requires someone with experience in high-end environments who is confident engaging with high-net-worth individuals. Details on-site in Dallas, 5 days/week Professional, welcoming presence at the front desk Strong communication & interpersonal skills Qualifications Front desk reception experience in a luxury service environment Experience working with HNW individuals

P10 is looking to hire a Part-time Receptionist at our Uptown Dallas office. As the Part-time Receptionist at P10, this individual will play a pivotal role in creating a positive and efficient office atmosphere. They will be the first point of contact for clients, investors, and team members, ensuring a seamless experience. The ideal candidate will be a solutions-oriented self-starter who has exceptional interpersonal skills, a keen attention to detail, and the ability to uphold the highest standards of professionalism. Work Schedule: Part-time position (24 hours/week) Monday-Thursday, 9AM-3PM Primary Responsibilities: Welcome and greet visitors with professionalism and courtesy. Answer and direct incoming phone calls, taking messages when necessary. Maintain a polished and organized reception area. Ensure a high level of hospitality for clients and guests. Serve as a liaison between clients, investors, and internal staff. Handle inquiries with discretion and direct calls to the appropriate parties. Manage incoming and outgoing mail and packages. Provide administrative support to team members as needed. Assist with catering and technology needs in conference rooms. Coordinate conference room reservations and logistics. Ensure the office space reflects the professionalism and high standards of the firm. Monitor, order and replenish snacks and beverages. Ensure the kitchen area is clean and organized. Coordinate with building management for office maintenance. Periodically inspects printers to ensure good operating condition. Perform any special projects, additional duties and tasks as assigned. Qualifications High School Diploma or equivalent. 2 or more years of proven experience as a receptionist or in an administrative role, preferably at a professional services firm. Team player with proven ability to interact with employees and business partners at all levels. Impeccable professional appearance and demeanor. Strong organizational and multitasking abilities. Excellent verbal, written and interpersonal communication skills. Proficiency in Microsoft Office Word and Outlook and the ability to learn and utilize a variety of applications and systems. P10 is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at P10 are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate. Americans with Disabilities Act (ADA) P10 will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at ************** or *******************.

Be the first impression that makes every stay unforgettable. At Aloft Frisco, we create an energetic, fun, and welcoming environment where our guests can connect, relax, and recharge. As part of the Avion Hospitality family, we're looking for a Front Desk Agent who is passionate about delivering exceptional service, thrives in a fast-paced environment, and loves being the person who brightens someone's day from the moment they walk through the door. If you're friendly, proactive, and love solving problems with a smile-this role is for you. What You'll Do Greet and welcome guests with energy and warmth, ensuring a smooth and friendly check-in and check-out experience. Handle guest reservations, modifications, and hotel information requests with accuracy and efficiency. Serve as the go-to resource for local recommendations, transportation, dining, entertainment, and hotel amenities. Maintain operation of the switchboard and communication systems and respond professionally to guest needs. Manage guest accounts, billing, and room assignments quickly and accurately. Communicate effectively with all departments to support guest requests and seamless service delivery. Assist with arrivals, packages, amenities, luggage, and other guest needs when required. Stay knowledgeable about hotel services, promotions, local events, and special packages. Support a clean and organized front desk workspace and help maintain safety and cleanliness throughout the property. Uphold Avion Hospitality brand standards, policies, uniform guidelines, and service expectations. Maintain regular attendance and a flexible schedule that may include nights, weekends, and holidays. Join the Aloft Experience We're not your traditional hotel-and we're looking for people who want more than a job. At Aloft Frisco, you're part of creating an environment where guests feel inspired, connected, and cared for. Bring your personality, your passion for people, and your commitment to service excellence-and we'll give you a place to grow. Requirements What You'll Bring High school diploma or equivalent required; hospitality or customer-service experience preferred. Positive, upbeat personality with strong communication and interpersonal skills. Ability to multitask, stay calm under pressure, and solve problems quickly and professionally. Confidence using computers, Microsoft Office, and hotel systems (training provided). Comfortable working in a fast-paced, team-oriented environment. Ability to handle basic math and financial transactions accurately. Ability to read, write, and understand short instructions, memos, and correspondence. Willingness to support a flexible schedule based on business needs. Physical & Scheduling Requirements May require long periods of standing and light lifting (up to 20 lbs) Ability to work varied shifts including evenings, nights, weekends, and holidays

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. Maintain the Virgin “Tone of Voice,” Culture & level of standards set forth by the management team. Maintain complete knowledge of the following at all times: Hotel features/services, hours of operation. All room types, numbers, layout, décor, appointments & location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled daily group activities. Use excellent communication skills with guests, staff including verbal, written and body language. Learn and retain knowledge of all front office technical systems Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. Adhere to the following cashiering procedures: Process allowances Make change for guests Post charges Settle Room accounts Run closing reports Count bank at end of shift Complete designated cashier reports Drop Receipts Secure Bank Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies. Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Be able to communicate timely and in a responsive manner via digital device. Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service. Be creative and think outside the box to create memorable experiences for our guests. Work well on a team or independently while being accountable for work performed. Take, record and relay messages accurately, completely and legibly. Complete all items on the shift checklist. Adhere to security procedures to ensure our guest's safety. Handle all issues and concerns on the overnight shift and keep proper documentation of all important events. Be a team player! Highly organized, anticipating needs and over delivering wherever possible. Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Ability to work overnight hours (11pm-7:30am) Ability to work on weekends and holidays Stand for periods of 8-10 hours Input and access data in various computer systems. Understand guest inquiries and provide clear, concise responses. Work with others like a rock star, while constantly advocating for your guests. Communicate clearly in verbal and written English. Work cohesively with other departments and co-workers as part of a team. Focus attention on details. Maintain confidentiality of all guests and hotel information. Maintain a neat, clean and well-groomed appearance per hotel standards. Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties. Adhere to hotel policies including but not limited to attendance, safety, behavior. #LI-onsite

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with: • Highly competitive wages • An exceptional benefit plan for eligible associates & your family members • RSP/401K matching program for eligible associates • Flexible scheduling to allow you to focus on what is important to you • Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand hotels worldwide. Here is what you will be doing each day: As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Does this sound like you? You have prior experience as a Front Desk Agent in a hotel or prior experience in a high volume industry dealing with customer. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Job DescriptionFront Desk Agent (Part-Time / Weekend) Employment Type: Part-Time Availability Requirement: Weekends and Holidays Required Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are seeking a Part-Time Weekend Front Desk Agent to support high-end residential properties in the Dallas area. This position is ideal for a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent plays a key role in first impressions, daily operations, and overall resident satisfaction. Schedule Requirements Weekend availability is required Holiday availability is required Key Responsibilities Greet residents, guests, and visitors in a professional and courteous manner Maintain front desk operations and ensure a polished lobby presence Deliver exceptional customer service and respond promptly to resident requests Answer phones, take accurate messages, and communicate effectively Log, track, and distribute resident packages accurately Monitor lobby activity and surveillance systems to support property safety Conduct routine property walks to ensure cleanliness and presentation standards Interact professionally with vendors, contractors, and delivery personnel Complete reports and perform other duties as assigned Qualifications and Skills Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail Strong verbal and written communication skills Excellent interpersonal and guest service abilities Ability to remain composed and make sound decisions in a fast-paced environment Organized, dependable, and detail-oriented Professional appearance and grooming standards required Ability to work independently while contributing to a team environment Preferred Experience Experience in luxury residential, hotel, or high-end customer service environments Proven ability to deliver consistent, elevated service Why Join Stratton Amenities Work in luxury residential environments Consistent weekend scheduling Supportive management and hospitality-focused culture Opportunity for growth within a professional service organization Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-oriented workplace.

Raines Co. - Your Future is Now! The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guests preferences and special requests Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Your smile and excitement sets the tone for each patient's visit. You're the front line of our office and will be the first point of contact over the phone or on arrival. You are outgoing, have a passion for helping others and your organizational skills are envied by all. That makes you perfect for our Front Office position! The Skills We Are Looking For You should have a professional, caring and friendly attitude with great spoken and written communication skills alongside a cheery, emphatic nature. Other duties include: • Greet all patients • Confirm and schedule appointments • Insurance verification • Update patient information • Other administrative tasks We Think You'll Fit Right In If you are a customer service-minded individual who wants to utilize your skills and knowledge in a meaningful way, then we want to talk to you! No healthcare background is needed (training and specialized knowledge in the industry is provided). Give us call or email with your interest. We are looking forward to hearing from you! What You Should Know Bear Creek Family Dentistry has been serving the Dallas/Ft. Worth Metroplex for over 30 years. We have 11 office locations spread throughout the DFW area which cater to patients of all ages (infants, toddlers, teens, and adults). With a practice philosophy of providing outstanding care in a professional and friendly environment, our staff finds great personal and professional satisfaction in providing first rate service to our customers and their families. Check out our google reviews and see what people are saying! Requirements Bilingual High school diploma

As a Travel Reservations Agent, you'll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you'll be their trusted point of contact. At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued. Key Responsibilities Respond promptly and kindly to client questions via email, phone, and chat. Assist with itinerary updates, travel changes, and special requests. Share accurate information about travel requirements and destination details. Conduct follow-ups to confirm satisfaction and gather feedback. Handle concerns with empathy and problem-solving skills. Benefits Remote freedom - work anywhere with flexible hours. Travel perks, discounted rates, and insider access. Growth opportunities through training and team support. Join a mission-driven team that loves creating memorable experiences. What We're Looking For Excellent written and verbal communication. Customer service background (travel experience is a plus). Organized, detail-oriented, and proactive work style. Comfortable learning new tools and systems. Passion for travel and helping others. Working Place: Remote Company : Xperience Xscape Travels

Job Description Will train on the job for specific criteria. Able to support multiple departments. Job is located in an office setting. Ensure standards are being met. Strong computer skills. Strong communication skills. Position has room for growth. Monday- Friday: 7am-3:30pm

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: * A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. * Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. * An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. * Proactive with the ability to handle various tasks and adjust to changing situations. * Veterans and military spouses are encouraged to apply. What You'll Do: * Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. * Obtain necessary credit and payment information from the guest. * Sell rooms in accordance with Front Desk sales strategies. * Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. * Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. * Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. * Monitor, communicate, and respond to guest feedback to enhance service quality. * Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. * Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. * Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. * Handle emergencies with professionalism while ensuring the safety and security of guests and staff. * Perform additional duties as assigned. Your Qualifications Includes: * Minimum of one (1) year guest service experience in hotel hospitality preferred. * Experience with previous Property Management System, preferred Opera System. * Ability to stand and walk for long periods of time required. * Ability to work weekends, evenings, holidays as necessary/required.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

←Back to all jobs at Scenic Property Group Guest Service Agent Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status Front desk and guest services agent at Embassy Suites Dallas Love Field. Responsible for checking in and out guests at an airport property. You would also be responsible for maintaining guest satisfaction and displaying exemplary hospitality. Duties would include running daily reports and shift checklists as well as co-ordinating pick up and drop offs with our shuttle drivers. We are looking for a candidate with a passion for interacting with guests and bringing that Hilton WOW factor. You must have an ability to stand and move on your feet for an 8 hour period and previous hotel and/or PEP PMS experience is greatly appreciated but not required. Please visit our careers page to see more job opportunities.

Our Bilingual Guest Loyalty Membership Support Agents are call center agents/specialists, responsible for promoting fun! In this position you will work with our guests to plan events at Urban Air for birthday parties, church events, sports groups, or any other type of group. The ideal candidate needs to have awesome phone and computer skills. You must be able to multi-task in a fast-pace environment and be passionate about delivering a great Guest experience. You will be a great fit for this position if: You love working in a fast-paced, dynamic Family Entertainment atmosphere. You have a passion for delivering a great Guest experience at every touchpoint. You have excellent verbal and written communication skills. You are a self-starter, eager to learn and develop your expertise. You respond to all leads in a timely fashion - same to next business day. You can deliver sales results and you love a good challenge! At Urban Air, we strive to create lasting memories through next level play and our team is essential to our success. Responsibilities: Assist Guests with general questions and support surrounding the Membership program Provide one call resolutions to quickly resolve inquiries Answer incoming calls regarding cancellation requests, account changes, refunds and other requests based on company policy Process outbound calls to existing Members regarding account updates as needed Provide account options and solutions to deescalate Guests inquiries within business alignment Document and process account changes within CRM Meet productivity expectations while providing a high regard to Guest service Qualifications and Skill Requirements: Professionalism with Guest focus and high regard to providing the best Guest service Excellent computer skills and ability to multi-task in a high paced work environment Data entry skills with an emphasis on attention to detail Excellent Verbal and Written communication Strong people skills including being informative while listening Minimum of two years call center experience emphasizing in collections and contractual agreements preferred Familiarity with Five9 and or Salesforce preferred We are looking for Bilingual ( Spanish/ English ) Internal Processes: Manage requests that come in through inbound Phone Calls, Salesforce, Zendesk and the daily email inbox Promptly respond to any and all emails/leads and strive to respond to all Guests in less than 24 hours Check our voicemail box daily to respond to inquiries Perform daily task efficiently with little to no direction Be prompt and expedite all daily objectives Be a team player and helping each other Guests Requests Assist Guests with general questions about their account Hold Guests accountable to the contract terms of their membership agreement Work with Park Leadership and Operations Managers to troubleshoot Guest requests that require additional assistance Process refunds, cancellations and other requests as based on company policy Company Description Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 350 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit ************************ Unleashed Brands is headquartered in the Dallas/Fort Worth metroplex. Commitment to Equal Opportunity Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. ADA Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Unleashed Brands is proud to be an equal-opportunity employer.

Job Duties: Performs a variety of entry-level customer service tasks. Routinely, provides customer assistance to passengers. Provides direction, assists with questions and queries. Job Requirements: High school completion or equivalent certification. Ability to prioritize work, meet deadlines, maintain an attention to detail, while working in a team or group environment. Ability to communicate clearly, verbally and written, with customers, employees and management. Some experience in positions involving customer service is normally preferred for this job. Must be minimum age of 18 and possess current, valid Alaska driver's license with clean driving record. Must be eligible to work in the United States.

Part-time Description Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: Approach all encounters with guests and associates with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Be aware of all rates, packages, and special promotions. Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel. Operate Front Desk computer system. Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms. As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members Have knowledge of and assist in emergency procedures as required. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds. Requirements QUALIFICATIONS: High School diploma or equivalent required; college course work in related field helpful. Experience in a hotel or a related field a PLUS. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Must work well in stressful high pressure situations. Full- and part-time positions available. Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team, Texas Stars AHL Team, Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, and The Sutton Place Hotels. First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team. JOB REQUIREMENTS: Completion of a two-year apprenticeship program in front desk operations or hotel management preferred 1 year of experience as a Hotel Front Desk Clerk Preferred Experience in all aspects of customer service and people management Strong working knowledge of accounting practices and principles Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required Exceptional conflict resolution, negotiation, and objection handling skills Able to effectively communicate both verbally and in writing High level of proficiency Opera/Opera Cloud DUTIES: To provide a warm, welcoming and friendly environment Responsible for checking guests in and out of the Hotel. Luggage assistance Issues room keys, pamphlets, discount cards, etc. Answers various questions from guests and arranges transportation for guests. Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties. Book telephone reservations Computes bills, collects payment and makes change for guests. Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift. Print updated in-house, arrival, departure, and room status reports every two hours Check all unresolved departures. Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day. Write all wake-up call requests on specified form and enter on switchboard. Complete welcome calls. Clean and tidy front desk area. Refer all inquiries to the appropriate individuals, divisions, or departments across the organization. As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions. Provide information to staff and/or clients about special activities. Observe and report any security issues to the Manager. APPLICABLE SKILLS: Excellent customer relations. Must have time-management skills. Adaptable to change and be able to handle multiple priorities under pressure. Eager and focused to exceed guest expectations. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS Rewards & Recognition Free Parking Discounted Hotel Stays for Team Members and Family & Friends rates too! Ongoing Employee events, incentives & recognition Growth Opportunities- Career Advancement starts from Within Dedicated Training Program Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling Refer a friend or family and earn money! Preferred Rates for Dallas Stars NHL Games Group Life Insurance, Extended Health, Dental, Vision Care! Complimentary Stays Milestone Rewards SUMMATION: The Sandman Hotel Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - *********************************************************************** Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in United States of America to apply Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE