Front desk agent jobs in Schertz, TX

Job Details TownePlace Suites San Antonio Airport - San Antonio, TX Full-Time/Part-Time Swing Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests' questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $13- $15 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

Job Details Entry STAYBRIDGE - STONE OAK - SAN ANTONIO, TX Full Time High School None Any Customer ServiceDescription Job Purpose Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximize hotel revenue Answer, record and process all guest calls, messages, requests, questions or concerns Record guest preferences in the system Check guests out, including resolving any late or disputed charges Accurately process all cash and credit card transactions using established procedures Issue, control and release guest safe-deposit boxes in line with hotel procedures Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take action to solve guest problems/complaints using appropriate service recovery guidelines Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Qualifications Qualifications and requirements High School diploma /Secondary qualification or equivalent. One year front desk/guest service experience strongly preferred. Proficiency in Opera/Fidelio is preferred but not essential. Some college/university preferred. Must speak fluent local language. Additional language skills preferred but not required depending on location of hotel. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds / 23 kilograms Handling objects, products and computer equipment Basic computer skills to operate various property management and reservations systems, etc. Other: Being passionate about people and service Strong communication skills essential when interacting with guests and employees Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem solving, reasoning, motivating and training abilities are often used Have the ability to work a flexible schedule including nights, weekends and/or holidays The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job DescriptionBenefits: Employee discounts Opportunity for advancement Training & development Job Title: Front Desk Agent / Guest Service Representative (GSR) Company: NexGen Management Job Type: Full-time/Part-time About NexGen Management: NexGen Management is a growing hotel management company dedicated to delivering exceptional guest experiences through efficient operations and a committed team. We manage a portfolio of limited-service hotels where cleanliness, functionality, and outstanding service are paramount. We believe in Guest-Centric Excellence, Accountability & Ownership, Proactive Problem Solving, Teamwork & Respect, and Efficiency & Continuous Improvement. If you embody these values, you'll thrive with us! Position Summary: The Front Desk Agent/Guest Service Representative (GSR) is the heart of our hotel, serving as the first point of contact for all guests. This role is crucial for creating a welcoming atmosphere and ensuring a smooth and pleasant stay from check-in to check-out. The GSR is responsible for providing friendly, efficient, and professional service while managing guest inquiries, reservations, and front office operations. This position reports to the General Manager or Front Office Manager. Key Responsibilities: Guest-Centric Excellence & Check-in/Check-out: Warmly greet guests upon arrival and departure, creating a positive first and last impression. Efficiently and accurately process guest check-ins and check-outs, handling registration, room assignments, and payment processing. Anticipate and respond to guest needs and requests with a proactive and courteous attitude, demonstrating Guest-Centric Excellence. Provide information about hotel facilities, services, local attractions, and directions. Reservation Management: Handle new reservations accurately and efficiently via phone, email, and in-person, ensuring all details are captured correctly. Process cancellations, modifications, and special requests. Maintain accurate guest records and room inventory. Problem Solving & Issue Resolution: Actively listen to guest concerns, complaints, or issues and resolve them promptly and professionally. Proactively Problem Solve by escalating complex issues to the General Manager when necessary, ensuring guest satisfaction. Follow up with guests to ensure their concerns have been addressed to their satisfaction. Communication & Teamwork: Maintain clear and consistent communication with other departments (Housekeeping, Maintenance) to ensure smooth operations and timely guest service. Answer incoming calls and direct them appropriately, taking messages when necessary. Collaborate with team members to support overall hotel operations, fostering an environment of Teamwork & Respect. Financial Transactions & Accountability: Handle cash, credit card, and other financial transactions accurately and securely. Process payments, post charges, and reconcile accounts at the end of the shift. Maintain a balanced cash drawer and demonstrate Accountability & Ownership for all transactions. Safety & Security: Be aware of and adhere to all hotel safety and security procedures. Monitor lobby activity and report any suspicious behavior. Handle emergency situations calmly and follow established protocols. Efficiency & Continuous Improvement: Maintain a clean, organized, and welcoming front desk area. Look for opportunities to improve front desk processes and guest service delivery, contributing to Efficiency & Continuous Improvement. Qualifications: High school diploma or equivalent required. Previous customer service experience, preferably in a hotel, retail, or hospitality environment. Excellent verbal and written communication skills. Strong interpersonal skills with a friendly and professional demeanor. Proficiency with computer systems, including property management systems (PMS - experience with [mention specific PMS if applicable, e.g., OnQ, FOSSE, Opera] is a plus). Ability to handle cash and process payments accurately. Strong organizational skills and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Ability to stand for extended periods and lift up to 20 pounds occasionally. Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.

Your mission: Should you choose to accept it… Hillside Boutique Hotel is searching for a Front Desk Agent, where you'll be the first point of contact for our guests! You'll play a key role in creating a welcoming atmosphere, managing check-ins and check-outs, and providing exceptional customer service. If you're passionate about hospitality and enjoy interacting with people, this position offers an exciting opportunity to make a positive impact on our guests' experiences. Where you can make an impact: Greet and check in guests, ensuring a smooth and welcoming arrival experience. Manage guest check-outs and handle billing inquiries. Answer phone calls, respond to inquiries, and provide information about resort amenities and services. Maintain accurate guest records and manage reservations through the property management system. Address and resolve guest complaints or concerns promptly and professionally. Assist with concierge services, including activity reservations and local recommendations. Ensure the front desk area is clean and organized at all times. Collaborate with housekeeping and maintenance teams to meet guest needs. Handle cash and credit transactions accurately. Participate in team meetings and training sessions to enhance service delivery. Requirements Education/Formal Training: High school diploma or equivalent required; degree in hospitality management preferred. Experience: Previous experience in a front desk or customer service role preferred. Familiarity with property management systems is a plus. Knowledge/Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Customer-focused mindset with a passion for providing outstanding service. Ability to handle cash and process transactions accurately. Basic computer proficiency, including MS Office and reservation software. Flexibility to work shifts, including weekends and holidays. Must be able to travel to The Springs Resort & Spa.

Job Details New Braunfels, TXDescription The Front Desk Clerk greets and assists guests. In addition, this employee completes guest registration, room assignments, and provides excellent service. ESSENTIAL DUTIES AND RESPONSIBILITIES Give a warm and sincere greeting, and a fond farewell, thank you, and invitation to return Check the guest in and out in an efficient manner Anticipate the gusts needs and exceeds their expectations Proper cash and credit card handling Communicate effectively with guests Respond to guest inquiries and complaints in person and via telephone Effectively operate the hotel computer systems Develop a thorough knowledge of hotel staff, services, hours of operation, room rates, amenities, and hotel surroundings Monitor room availability, selling strategies, discounts and frequent guest program benefits Communicate and coordinate work orders Perform other clerical duties as needed, such as filing, photocopying, and collating. Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieve messages from voice mail and forwards to appropriate personnel. Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or zero to three months related experience and/or training; or equivalent combination of education and experience. Ability to prioritize and multi-task in high-pressure situations Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Proficient in Microsoft Office Suite

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. Job Description The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsibilities Check guests in and out according to Forbes Standards Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service. Up-sell, cross-sell, and pre-sell Mokara services and products. Provide tours of the spa and offer/serve beverages as needed. Communicate spa promotions with guests. Qualifications Must be able to communicate effectively in a professional business environment. Ability to accurately and efficiently input information into computer systems Ability to prioritize, organize and follow up all responsibilities Ability to work a flexible schedule to include nights, weekends and holidays Ability to stand for an 8 hour shift Previous customer service experience Previous cashiering experience is preferred High school diploma or equivalent. Ability to lift, carry, push, pull 30 lbs. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Studio 6 is strategically positioned between the upper end of the economy extended stay and lower end of the mid-price extended stay segments. The studios feature living areas and fully furnished kitchens along with linens and cookware, at an inclusive, transparent rate, competitive to the economy extended stay tier. Studio 6's brand marketing strategy, “More in your room, Less on your bill™”, has established a solid value positioning in the segment. Job Description The Studio 6 is now accepting applications for the PM/AM front desk position. The successful candidate is highly responsible, dependable, guest service oriented team player, who loves to make people happy. They have good people and communication skills, as well as an ability to work under pressure. They must have high attention to detail. The right candidate will think fast and enjoy a challenge. Previous customer service experience is required. G6 hotel experience is a plus but not mandatory. Please be willing to learn as well as lead. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone/radio Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly, and make concise decisions Ability to prioritize, organize, and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Must be able to work a flexible schedule, including evenings, weekends, and occasional holidays Must be able to stand for up to 8 hours (or an entire shift) Additional Information All your information will be kept confidential according to EEO guidelines.

Schedule: 4:45am - 1:30pm Shift: Schedule: 4:45am - 1:30pm Support daily plant operations in the areas of Environmental, Health, Safety, and Security. (E.H.S.S) ESSENTIAL FUNCTIONS - GENERAL Primary duties and responsibilities include, but are not limited to, the following: Supply front desk with PPE for visitors & replace flags in front of building as needed. Respond to and report emergencies in accordance to procedures. Conduct Interior & Exterior Rounds accordingly to your provided check sheets Identify and report any hazardous condition Issue lockers Administers LOTO testing Environment & Health Check outfalls & ditch drains after it rains Arrange for Die wash pit to be pumped and cleaned out Walk through (look at waste storage areas, recycling areas, plants, etc.) Check waste water tank Check scrap wood and recycling hoppers outside building Conduct spill kits inspections, fire extinguisher inspections, and eye wash inspection & follow up activities Support shipment of chemicals Safety & Security Review cameras (video, position of cameras & operations) as well as reviewing camera recordings Patrol the perimeter of the facility and parking lot to verify TTTX policies are not being violated. Monitor for inappropriate behaviors inside/outside the facility Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises Warn persons of rule infractions or violations Write reports of daily activities and discrepancies, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Monitor Parking Area & Enforce Company Policies Answer telephone calls and take messages Conduct Bag Searches as well as Vehicle Searches Must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 30lbs Be able to accommodate foot patrols on the interior & exterior of the assigned facility Experience One-year relevant work experience is required. Technical / Non-Technical Competencies Proficient personal computer and system software skills Leadership (team development, ability to influence, organizational awareness). Interpersonal skills (teamwork, customer oriented) Communication (verbal and written communication, listening skills) Judgement and thinking (strategic thinking, original thinking, judgement and decision making, problem solving) Performance skills (efficient & accurate with details, planning & organizing) Personal characteristics (motivation, committed, flexible, assertive, and quality oriented) Work Environment: High traffic environment will be exposed to mild to moderate noise levels as well as both hot and cool conditions. Must be flexible and able to work in all areas and in your department regardless of duties listed above in order to accomplish TTTX Goals & Objectives.

To provide exceptional service to all guests, fellow team members and visitors, while serving as welcome ambassadors at hotel entrances and in public areas. Primary Responsibilities: Duties are as follows but not limited to: Uphold and adhere to the Hotel Emma Purpose of Being, Service Promises and Values & Behaviors. Maintain knowledge of daily house count, arrivals/departures, VIPs, scheduled in-house group activities, locations and times. Proactively welcome all guests with a smile and genuine care for their Hotel Emma experience. Greet all arriving guests by name, and offer luggage assistance in accordance with Hotel Emma standards. Work closely with the Valet and/or Front Desk to announce the name over the radio to the front desk to begin the check-in. Transport luggage to and from guest rooms upon check in/check out in a safe and professional manner. Interact with other team members in a professional manner, and assist other departments as needed. Assist with special requests and miscellaneous tasks on scheduled or impromptu basis. Maintain radio etiquette at all times including and not limited to speaking professionally over the radio. Communicate all pertinent information to the Front Office Manager and Assistant Front Office Manager. Adhere to designated Bellman positions to open the Reception doors for all guests and locals. Report to work for scheduled shift, on time and in uniform, in accordance with company policy. Know and comply with all company policies and procedures pertaining to this position and its duties. Solicit guest feedback as necessary, and follow up on any issues or concerns in a timely manner. Storage of guest luggage safely in the Bell Closet with a Hotel Emma luggage tag complete with the guest name, number of pieces and the name of the associate. Transport guests in the hotel vehicle within a three (3) mile radius of Hotel Emma in a safe and professional manner. Resolve guest complaints, ensuring guest satisfaction and briefing the Manager on Duty. Maintain the lighting of fire places in the Courtyard and Lobby areas for the times established depending on the season. Takes pride in personal appearance and follows hotel grooming guidelines. Be knowledgeable of all emergency procedures and hotel policies. Job Requirements: Position requires effective communication with guests and co-workers. Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture. Twelve months related experience. Flexible schedule required, to include AM/PM, weekends and holidays.

Responsive recruiter Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Front Desk Rockstar Wanted at Massage Heights Location Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a dynamic, fast-paced environment and have a flair for learning new systems? If you're ready to bring your infectious energy and top-notch people skills to a team that values growth and connection, Massage Heights Location wants YOU as our next Front Desk Rockstar! We operate 8 premier Massage Heights locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Discover our vibrant team and culture at ************************ and hear from our team members at ******************************************** Who We're Looking ForWe're seeking an enthusiastic, highly personable candidate with a flexible schedule. Availability: We're looking for a dedicated candidate who can commit to 32 hours per week, with shifts scheduled Friday through Monday evenings and Tuesday mornings. Flexibility to travel between our 8 San Antonio locations and reliable transportation are a must. What You'll Do· Greet Guests and Members with warmth, positivity, and a genuine smile· Master our booking software to schedule appointments, manage check-ins/outs, and process payments· Build lasting rapport with Guest in the lobby, creating a welcoming atmosphere· Present and sell membership programs with confidence and charm· Deliver exceptional Guest experiences to retain Members and drive in returning Guests· Answer phones with professional, upbeat etiquette· Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude What You Bring· Outstanding Guest service and problem-solving skills· A contagious positive attitude and professional demeanor· Excellent phone etiquette with clear, friendly communication· Ability to embrace feedback and grow from it· Comfort multitasking in a bustling environment· Reliable transportation to travel between our 8 locations· Flexibility to work a non-traditional schedule, including weekends Why Join Us?· Be part of a fun, growth-focused team that values relationships· Competitive pay with guaranteed $1/hour raises every year· Major Medical Insurance with $0 copay and deductibles, $150/per paycheck! (our owner also contributes to the cost!)· Dental, Vision, Life, plus more insurance options· Paid Time Off· Free monthly massages and facials· Team Member discounts· Access to our Employee Assistance Program *Only candidates who complete the assessment portion of our hiring process will be considered.* Apply today and show us why you're our next Front Desk Rockstar! Compensación: $15.00 per hour At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights

Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge to join our team. POSITION SUMMARY Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V JOB CODE: 1004193

Job DescriptionSalary: $15.00-$16.00 Qualifications: A minimum of two years of full-time dental reception experience in the last five years OR three years of part-time dental reception experience in the last five year Excellent phone skills Experience with Dental software Experience with Microsoft Office, particularly Word, Excel, and Outlook Willingness to learn new skills is important Responsibilities Answering a multi-line phone and providing helpful, accurate responses to inquiries by patients and doctors Handle patients appointments, cancellations, rescheduling, last-minute adjustments, requests, and other issues are handled appropriately to ensure patient satisfaction Manage the intake of forms remotely prior to patients arrival and pre-registration The prompt, gracious greeting and checking of arriving patients Patient Check Out Benefits Health insurance, Vision, Life Insurance 401K PTO Bonus

Job Description We're Squeeze, a feel-good company, from the Founders of Drybar. A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day. Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience. THE PERKS Competitive hourly rate Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week! Paid Sick Leave 1 free Mid Squeeze (50-minute massage) a month At Squeeze, all add-ons are complimentary. That means no quotas or upselling! Annual performance raises ($1/year) Flexible schedules Responsive, empathetic, and understanding Management providing on-site leadership A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag) Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow Nurturing, supportive environment, no matter where you're at in your career Leadership and career advancement opportunities in management and training Team-building offsites Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability) ABOUT YOU You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings. You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors. Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills. Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future. You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle. You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze. YOUR RESPONSIBILITIES AT SQUEEZE Check in and greet guests with a warm and friendly welcome Provide over-the-top, exceptional guest service Ensure front of house and guest lounge is maintained to Squeeze standards Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more Resolve guest issues in the shop EXPERIENCE REQUIREMENTS 1+ year in retail, preferably technology or front-desk, service-related experience Proven track record in delivering an exceptional guest experience Excellent problem solving and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work: “Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex “The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn “I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina “We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton MEET YOUR MANAGER, LUCIANA! As a manager, I'm guided by the Squeeze core values alongside our business goals, and I aim to support my team members in pursuit of those goals rather than get in their way. Clarity is kindness - we should be comfortable asking hard questions and speaking up to avoid small problems becoming big problems. My team would describe me as a servant leader who they can trust. If I were a dog, I would be a Border Terrier; they're plucky, optimistic, hardworking, and won't quit. Here are a couple of other fun facts about me: I'm an Argentinian, who lived in Cancun for six years until moving to San Antonio when I met my husband, still not ecstatic about moving, but my husband tries to make up for it. I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee. 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Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our TPC Parkway location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you! We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us? What Makes You a Great Fit Warm, approachable, and genuinely enjoy connecting with people. Calm under pressure and solution-focused when challenges arise. Attentive to details that enhance the guest experience. Motivated to meet goals and go the extra mile for guests and teammates. Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends. Reliable and flexible, with dependable transportation to travel between locations if needed. Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks. Customer service or sales experience is a plus but a positive attitude and willingness to learn are what matter most. How You Will Make a Difference Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments. Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge. Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties. Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience. Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations. Connect with guests to build rapport and create a warm, memorable experience throughout every interaction. Contribute to team culture centered on positivity, collaboration, and result-oriented solutions. Why You Will Love Working at Massage Heights Competitive Pay & Steady Growth We offer competitive starting pay and guaranteed annual raises because we believe your hard work deserves consistent recognition. Comprehensive Health & Wellness Benefits Access major medical coverage with $0 copay and $0 deductible (with employer contribution), plus dental, vision, and life insurance options to support your well-being. Paid Time Off Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs. Wellness Perks Enjoy free monthly services, along with generous team member discounts we prioritize your well-being just as much as our guests. A Supportive, People-First Culture Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do. At Massage Heights, our mission is to elevate the lives of our guests and that starts with an outstanding team. Join us and help create memorable, meaningful experiences every day!

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: Approach all encounters with guests and associates with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Be aware of all rates, packages, and special promotions. Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel. Operate Front Desk computer system. Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms. As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members Have knowledge of and assist in emergency procedures as required. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds. Requirements: QUALIFICATIONS: High School diploma or equivalent required; college course work in related field helpful. Experience in a hotel or a related field a PLUS. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Must work well in stressful high pressure situations. Full- and part-time positions available. Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

Job DescriptionDescription: Your mission: Should you choose to accept it… Hillside Boutique Hotel is searching for a Front Desk Agent, where you'll be the first point of contact for our guests! You'll play a key role in creating a welcoming atmosphere, managing check-ins and check-outs, and providing exceptional customer service. If you're passionate about hospitality and enjoy interacting with people, this position offers an exciting opportunity to make a positive impact on our guests' experiences. Where you can make an impact: Greet and check in guests, ensuring a smooth and welcoming arrival experience. Manage guest check-outs and handle billing inquiries. Answer phone calls, respond to inquiries, and provide information about resort amenities and services. Maintain accurate guest records and manage reservations through the property management system. Address and resolve guest complaints or concerns promptly and professionally. Assist with concierge services, including activity reservations and local recommendations. Ensure the front desk area is clean and organized at all times. Collaborate with housekeeping and maintenance teams to meet guest needs. Handle cash and credit transactions accurately. Participate in team meetings and training sessions to enhance service delivery. Requirements: Education/Formal Training: High school diploma or equivalent required; degree in hospitality management preferred. Experience: Previous experience in a front desk or customer service role preferred. Familiarity with property management systems is a plus. Knowledge/Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Customer-focused mindset with a passion for providing outstanding service. Ability to handle cash and process transactions accurately. Basic computer proficiency, including MS Office and reservation software. Flexibility to work shifts, including weekends and holidays. Must be able to travel to The Springs Resort & Spa.

Studio 6 is strategically positioned between the upper end of the economy extended stay and lower end of the mid-price extended stay segments. The studios feature living areas and fully furnished kitchens along with linens and cookware, at an inclusive, transparent rate, competitive to the economy extended stay tier. Studio 6's brand marketing strategy, “More in your room, Less on your bill™”, has established a solid value positioning in the segment. Job Description The Studio 6 is now accepting applications for the PM/AM front desk position. The successful candidate is highly responsible, dependable, guest service oriented team player, who loves to make people happy. They have good people and communication skills, as well as an ability to work under pressure. They must have high attention to detail. The right candidate will think fast and enjoy a challenge. Previous customer service experience is required. G6 hotel experience is a plus but not mandatory. Please be willing to learn as well as lead. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone/radio Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly, and make concise decisions Ability to prioritize, organize, and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Must be able to work a flexible schedule, including evenings, weekends, and occasional holidays Must be able to stand for up to 8 hours (or an entire shift) Additional Information All your information will be kept confidential according to EEO guidelines.