Front desk agent jobs in Summerville, SC

Raines Co. - Your Future is Now Starting at $16.00 per hour The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Qualifications High school diploma, GED or equivalent Experience in customer service, forward-facing, or other guest related positions Proficient in Microsoft Office or similar computer applications Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred Must speak English fluently. Must have excellent written and oral communication skills. Problem solving, reasoning, and ability to multi-task and interact with people under pressure. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Raines Co. - Your Future is Now Starting at $16.00 per hour The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Qualifications High school diploma, GED or equivalent Experience in customer service, forward-facing, or other guest related positions Proficient in Microsoft Office or similar computer applications Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred Must speak English fluently. Must have excellent written and oral communication skills. Problem solving, reasoning, and ability to multi-task and interact with people under pressure. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Property Description Hotel Bella Grace is a boutique hotel located in historic Charleston, South Carolina, offering exciting job opportunities for hospitality professionals looking to be part of a unique and upscale team. Joining our team means becoming part of a hospitality brand known for its commitment to exceptional guest service and distinctive accommodations. The hotel boasts a prime location in the heart of Charleston's historic district, with easy access to popular attractions, shopping, and dining, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a charming and sophisticated environment, providing personalized service to discerning guests. Hotel Bella Grace values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly distinctive setting. Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: Marriott Employee Discounts Worldwide Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program JOB SUMMARY The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests. The incumbent is responsible for ensuring a seamless arrival and departure experience and respond efficiently to guest requests. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals. CORE RESPONSIBILITIES Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature May assist in housekeeping duties such as cleaning public areas and guest laundry. Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control Process check-ins, check-outs, and room assignments Coordinate with Housekeeping to track readiness of rooms for check-in Communicate parking procedures to guests and visitors and dispatch bell/valet attendants as needed Post guest charges and payments, process no-shows, and adjust disputed charges Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy Verify rate codes and make appropriate adjustments on guest' invoices Block and unblock rooms according to the hotel's need Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette Process and respond to wake-up calls according to the standard operating procedure Notify guests of messages and record them legibly and completely Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied Log guest requests and concerns according to the standard operating procedure. Communicate with departments promptly Solve problems proficiently Demonstrate effective sales techniques to upsell rooms, amenities, and products Maintain a neat and organized work area Maintain the integrity of Company proprietary information and protect Company assets Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications Maintain complete knowledge and comply with company policies and procedures Maintain neat, clean, and professional appearance according to standards Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs. Develop and maintain a positive working relationship and support the team to achieve our goals Attend required training and meetings All other duties as assigned, planned or un-planned KNOWLEDGE, SKILLS, AND ABILITIES Ability to perform all tasks at the front desk and proficiently use job-related software, property management systems, and office equipment Ability to remain calm in various situations, use sound judgment and effectively solve problems Ability to read and interpret documents such as safety rules and procedural manuals Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages Strong written, verbal, and interpersonal skills Comprehensive knowledge of office equipment and property management systems MINIMUM QUALIFICATIONS Bachelor's degree in Business or related training equivalent - required 1+ year of relevant work experience in similar scope and title - required Experience within luxury brand/markets - required Student or graduate of hotel management - preferred SUPERVISORY RESPONSIBILITIES None WORK ENVIRONMENT Must be comfortable working in a shared space, with constant noise, without the use of a private office. Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration. Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice. PHYSICAL DEMANDS While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily. Push, pull, and lift up to 50 lbs. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: * Marriott Employee Discounts Worldwide * Medical, Dental, Vision Insurance * Company-Sponsored Life Insurance * Short & Long-Term Disability Insurance * Tuition Reimbursement Program * 401(K) with Discretionary Company Matching Contributions * Employee Assistance Program Responsibilities JOB SUMMARY The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests. The incumbent is responsible for ensuring a seamless arrival and departure experience and respond efficiently to guest requests. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals. CORE RESPONSIBILITIES * Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature * May assist in housekeeping duties such as cleaning public areas and guest laundry. * Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control * Process check-ins, check-outs, and room assignments * Coordinate with Housekeeping to track readiness of rooms for check-in * Communicate parking procedures to guests and visitors and dispatch bell/valet attendants as needed * Post guest charges and payments, process no-shows, and adjust disputed charges * Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy * Verify rate codes and make appropriate adjustments on guest' invoices * Block and unblock rooms according to the hotel's need * Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette * Process and respond to wake-up calls according to the standard operating procedure * Notify guests of messages and record them legibly and completely * Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions * Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied * Log guest requests and concerns according to the standard operating procedure. Communicate with departments promptly * Solve problems proficiently * Demonstrate effective sales techniques to upsell rooms, amenities, and products * Maintain a neat and organized work area * Maintain the integrity of Company proprietary information and protect Company assets * Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications * Maintain complete knowledge and comply with company policies and procedures * Maintain neat, clean, and professional appearance according to standards * Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions * Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs. * Develop and maintain a positive working relationship and support the team to achieve our goals * Attend required training and meetings * All other duties as assigned, planned or un-planned Qualifications KNOWLEDGE, SKILLS, AND ABILITIES * Ability to perform all tasks at the front desk and proficiently use job-related software, property management systems, and office equipment * Ability to remain calm in various situations, use sound judgment and effectively solve problems * Ability to read and interpret documents such as safety rules and procedural manuals * Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages * Strong written, verbal, and interpersonal skills * Comprehensive knowledge of office equipment and property management systems MINIMUM QUALIFICATIONS * Bachelor's degree in Business or related training equivalent - required * 1+ year of relevant work experience in similar scope and title - required * Experience within luxury brand/markets - required * Student or graduate of hotel management - preferred SUPERVISORY RESPONSIBILITIES * None WORK ENVIRONMENT * Must be comfortable working in a shared space, with constant noise, without the use of a private office. * Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration. * Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice. PHYSICAL DEMANDS * While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily. * Push, pull, and lift up to 50 lbs. * While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics Posted Min Pay Rate Posted Max Pay Rate

Part-time Description ConciergePart Time, Evening and Weekend Seafields by Bishop Gadsden is Charleston's newest luxury senior living community, where compassion meets excellence. We're seeking a dedicated and hospitable Concierge to support the emotional and social well-being of our residents in the evening and weekend hours. This role is ideal for someone who thrives on building relationships and provides high level customer services. The Concierge serves as the central point of contact for residents and guests at Bishop Gadsden, a premier senior living community. This multifaceted role requires exceptional customer service skills, professionalism, and the ability to create a welcoming environment. You will greet visitors, assist residents, manage calls, and support various administrative tasks to ensure smooth daily operations. Key Responsibilities: Greet and assist residents, guests, and staff with courtesy and professionalism. Answer and route incoming calls promptly; take and distribute messages as needed. Maintain a neat and organized workstation and uphold safe work habits. Provide information and directions, and know when to refer inquiries to appropriate staff. Stay informed about community activities, events, and special functions. Manage communications logs, resident updates, and incident reports. Handle mail and package distribution, including tracking and notifications. Assist residents with copying, faxing, and postage needs. Coordinate guest room check-ins and check-outs (Commons Desk only). Initiate work orders for maintenance, housekeeping, and transportation requests. Maintain confidentiality and adhere to HIPAA and Resident Rights policies. Support marketing efforts by greeting prospects and ensuring proper documentation. Perform additional duties and special projects as assigned. Requirements Qualifications: High school diploma required. Strong verbal and written communication skills. Ability to operate a multi-line phone system. Proficient in Microsoft Office. Exceptional customer service and public relations skills. Ability to work well under pressure and handle interruptions gracefully. Professional appearance and demeanor. Basic problem-solving skills and ability to follow procedures. Why You'll Love It Here: Be part of a brand-new, mission-driven community Benefits for you and your family's health, wellness, and future Paid Time Off to create a work/life balance Work in a collaborative, resident-focused environment Enjoy predictable scheduling and professional development opportunities Make a lasting difference in the lives of residents and families Ready to bring your heart and expertise to a place that values both? Apply today and help shape the resident experience at Seafields by Bishop Gadsden. Salary Description $15-$20/hr (based on years of experience)

Job DescriptionDescription: We are looking for a motivated and customer-service oriented Front Desk Clerk to join our organization. As a Front Desk Clerk, you will be the first point of contact for our guests, and you will be responsible for providing exceptional customer service. You will be responsible for registering and checking guests in, answering phones, providing information about the facility and its services, and taking reservations. You will also be responsible for collecting payments, issuing room keys, and keeping the front desk area organized and presentable. If you have excellent customer service skills, a friendly demeanor, and a commitment to providing a quality guest experience, we want to hear from you! Job Responsibilities Greet visitors and provide them with superior customer service Answer incoming calls and take messages Maintain a neat and organized front desk area Schedule appointments for customers Collect payments from customers Issue visitor passes and maintain visitor log Update customer information in the system Assist in answering customers' inquiries Provide general administrative and clerical support Monitor office supplies and order new items Ensure compliance with all applicable regulations and laws Assist with other duties as assigned Requirements: Provide excellent customer service to all guests Greet guests in a friendly and professional manner Register guests and assign rooms Answer inquiries regarding hotel services and registration procedures Handle cash, credit, or debit card transactions with accuracy Sort, organize, and distribute mail, messages, and packages Answer incoming calls and direct them to the appropriate departments Keep records of room availability, rates, and occupied rooms Maintain the cleanliness of the lobby area and front desk Balance the daily transactions and complete the daily reports Ensure the accuracy of guest bills and provide customer service during check-out Perform other duties as assigned

Lowcountry Oncology Associates mission is delivering high-quality and compassionate cancer care in our community, for our community and by oncologist who in live in our community. Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve. Job Description: The Front Desk Receptionist is responsible for greeting and directing patients and visitors following HIPAA and company policies, providing clinic and appointment information, and communicating among departments. Updates patient information and forms as required. Inputs information for new and established patients. Assists patients with completion of medical history and information forms as needed. Role will be based in North Charleston but may travel to other locations as needed. Responsibilities Answers telephones, screens callers, relays messages, and greets visitors. Promote accuracy and efficiency in front desk procedures and paperwork. To register patients according to LOA protocols. To explain clinic policy to patients while receiving and delivering messages. To assist patients with accurately completing appropriate forms and documents for the required information. To handle and manage the continuous flow of information from doctors' offices and health care establishments. To respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times. To organize and maintain forms and office stationery required for front desk activities and overflowing paper documents. To schedule follow up appointments and treatment appointments. Travels to satellite locations and floats to other clinics if needed. Assist with training of front desk staff. Additional responsibilities may be assigned to help drive our mission of delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community. Qualifications/Competencies High school diploma required. Minimum of one year's experience in customer service setting, preferably receptionist experience in healthcare setting and experience with office equipment. Customer-service oriented Excellent telephone etiquette Ability to interact effectively and in a supportive manner with persons of all backgrounds. Knowledge of patient billing procedures.

Job Description Charleston ENT & Allergy has an immediate needs for friendly, compassionate, and efficient Front Desk Associates for our busy medical practice. As the first point of contact for our patients and their families, either in person or over the phone, our Front Desk Associates create a warm and welcoming atmosphere and manage patient interactions with sensitivity and kindness. They are trusted with vital patient information and are responsible for accurately entering all demographic and insurance details, collecting payments, scheduling appointments, scanning records, and above all, ensuring patients' experience here is a great one. With a total of EIGHT offices in the Charleston area, you may be asked to travel to any of these offices at any time. Successful candidates will love challenges and thrive on spontaneity! Charleston ENT & Allergy is the industry leader in healthcare in South Carolina, specifically in the ear, nose, and throat sector. We have added new practices to the Charleston ENT & Allergy family and that means tremendous growth for our company. This ensures ample opportunities for growth for you and your career path. Come grow with us! Responsibilities include, but aren't limited to: Checking Patients In/Out Verifying Insurance Eligibility Collecting Payments Scheduling Appointments Chart Review Date Entry Scanning Records Answering Phones Starting pay for this position is $18!

Welcome to FitLife in Charleston, SC! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for? Someone with a certain level of social intelligence: You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

The Front Desk Agent is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism. Key Responsibilities Guest Service Welcome guests upon arrival, ensuring a warm and friendly reception. Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies. Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay. Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed. Address and resolve guest concerns or complaints promptly, escalating issues to the Front Desk Manager when necessary. Front Desk Operations Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately. Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism. Manage room keys, ensuring they are issued, tracked, and returned securely. Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled. Administrative Tasks Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS). Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing. Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for. Assist in maintaining the cleanliness and organization of the front desk area, including stocking supplies and managing inventory. Collaboration and Communication Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction. Communicate effectively with the Front Desk Manager and other team members regarding guest needs, special requests, and any operational issues. Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions. Support the front desk team during busy periods or when additional help is needed. Security and Safety Follow all security procedures, including verifying guest identities and maintaining key control. Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately. Ensure that guest privacy and confidentiality are maintained at all times. Other duties as assigned to meet the needs of the property. Qualifications: High school diploma or equivalent. Previous experience in a front desk, customer service, or hospitality role is preferred. Strong communication and interpersonal skills, with a focus on guest service. Proficiency in front desk software systems, including property management systems (PMS). Ability to work independently and handle multiple tasks efficiently in a fast-paced environment. Strong problem-solving skills and attention to detail. Physical ability to stand for extended periods and handle guest luggage if necessary. Working Conditions: Flexible working hours, including weekends and holidays. May require working in shifts, including evenings and overnight. Physical stamina is required for long periods of standing and interacting with guests. Benefits: Competitive salary. Employee discounts on hotel stays. Opportunities for career advancement within the hotel. The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job. Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. View all jobs at this company

Job Description Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach team. Compensation: $17.00 per hour Location: 1 Center St, Folly Beach, SC 29439 MAIN DUTIES AND RESPONSIBILITIES: Register guests and assign rooms. Accommodates special requests whenever possible. Assist in pre-registration and blocking of rooms for reservations. Thoroughly understand and adhere to proper credit and cash handling policies and procedures, bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc. Understand room status and room status tracking. Know room locations, types of rooms available, and room rates as well as the activities and services of the property. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Communicate services and amenities of the hotel to guests. Coordinate room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms, keeping room status reports up to date and coordinate requests for maintenance and repair work. Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures. Maintain guest room key storage, and maintain and supervise access to safe deposit boxes. File room keys (only for manual room key hotels) Know how to use front office equipment. Process guest check-outs. Perform cashier related functions like posting charges to guest accounts. Use proper telephone etiquette. Use proper mail, package, and message handling procedures and record details in the courier Mail Register. Advise guests of any messages, mail, faxes, etc. received for them. Issue parking passes. Obtain proper identification for tax-exempt guests and attach the form to the registration card. Direct Bell Person to escort guests and transport their luggage to the room. Read and initial the pass-on log and bulletin board daily. Be aware of daily activities and meetings taking place in the hotel. Attend department meetings. Report any unusual occurrences or requests to the manager or assistant manager. Know all safety and emergency procedures, and are aware of accident prevention policies. Maintain the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. SUPERVISORY RESPONSIBILITIES: NONE JOB REQUIREMENTS: Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel. Experience: Prior hotel-related experience desired. Skills: To ensure success as a guest service agent, an individual should be customer-centric and have good listening skills. Possess good problem-solving skills with attention to detail. Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner. Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with team members as well as customers. Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests. Possess good marketing skills to promote the services of their hotel, thus leading to better business. WORKING CONDITIONS: The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment to Be Used: Phone, computer, two-way radio, printer/scanner/copier. Physical & Mental Requirements: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. Work Environment: Achieving results by having fun Positive Values Relaxed, yet productive atmosphere Commitment to Excellence Open and Honest Communication Cooperation, Support and empowerment Positive reinforcement High accountability EOE / DFWP

We are currently searching for the best and brightest in the customer service industry to fill our Customer Service Agent role. Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must.

The Front Desk Associate is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism. Key Responsibilities Guest Service Welcome guests upon arrival, ensuring a warm and friendly reception. Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies. Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay. Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed. Address and resolve guest concerns or complaints promptly, escalating issues to the Front Desk Manager when necessary. Front Desk Operations Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately. Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism. Manage room keys, ensuring they are issued, tracked, and returned securely. Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled. Administrative Tasks Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS). Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing. Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for. Assist in maintaining the cleanliness and organization of the front desk area, including stocking supplies and managing inventory. Collaboration and Communication Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction. Communicate effectively with the Front Desk Manager and other team members regarding guest needs, special requests, and any operational issues. Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions. Support the front desk team during busy periods or when additional help is needed. Security and Safety Follow all security procedures, including verifying guest identities and maintaining key control. Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately. Ensure that guest privacy and confidentiality are maintained at all times. Other duties as assigned to meet the needs of the property. Qualifications: High school diploma or equivalent. Previous experience in a front desk, customer service, or hospitality role is preferred. Strong communication and interpersonal skills, with a focus on guest service. Proficiency in front desk software systems, including property management systems (PMS). Ability to work independently and handle multiple tasks efficiently in a fast-paced environment. Strong problem-solving skills and attention to detail. Physical ability to stand for extended periods and handle guest luggage if necessary. Working Conditions: Flexible working hours, including weekends and holidays. May require working in shifts, including evenings and overnight. Physical stamina is required for long periods of standing and interacting with guests. Benefits: Competitive salary. Employee discounts on hotel stays. Opportunities for career advancement within the hotel. The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job. Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply View all jobs at this company

Join the Team at Fripp Island Golf & Beach Resort! Discover the simple, seaside serenity of one of South Carolina's most beautiful island destinations. At Fripp Island, we believe it takes passionate, guest-focused people to bring our experience to life-and we'd love for you to be part of it. Why You'll Love Working Here Access to resort amenities Food & merchandise discounts Direct beach access Employee referral program Paid holidays Health, dental, vision, life insurance & PTO (full-time) 401(k) Year-round employment Guest Service Agent - Full Time Help create memorable moments for our members and guests! As a Guest Service Agent, you'll be the friendly face of the resort-assisting with reservations, answering questions, resolving concerns, and promoting everything our island has to offer. This role requires a positive attitude, strong communication skills, and the ability to thrive in a fast-paced, guest-focused environment. Nights, weekends, and holidays are required. What You'll Do Serve as the primary point of contact for guest information Handle room and amenity reservations while upselling resort offerings Respond to inquiries and concerns with professionalism and genuine care Verify guest information and process payments Maintain a clean, organized workspace Answer phones and relay messages promptly Coordinate with other departments to resolve issues Open/close the Guest Services office and complete daily reports Assist with administrative tasks as needed Follow all resort policies, procedures, and safety standards What You Bring Excellent verbal and written communication skills Basic computer proficiency (Microsoft Office) Customer service, hospitality, or sales experience preferred Flexible availability including evenings, weekends, and holidays High School Diploma or GED Reliable transportation, valid driver's license Ability to pass a background check and drug screening Ability to sit/stand for extended periods and lift up to 25 lbs Comfortable working indoors and outdoors in varying weather conditions Compensation $14.85 per hour + commissions.

Job DescriptionSalary: MISSION STATEMENT Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is. POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures. KEY RESPONSIBILITIES Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed REQUIRED KNOWLEDGE & SKILLS Excellent customer service and ability to work under pressure required Ability to sit for extended periods required Attention to detail required Geographical knowledge of the Charleston area, attractions, and history Solid proficiency in English EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE Education: High School Diploma or equivalent preferred Experience: 1-3 years related experience preferred Certification/Licensure: N/A