Front desk agent jobs in Tuscaloosa, AL - 138 jobs
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Front Desk Agent
Front Desk Attendant
Front Desk Receptionist
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Front Desk Representative
Front Desk Associate
Front Desk Agent
Alphabe Insight Inc.
Front desk agent job in Birmingham, AL
About Us Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.
Job Description
Every Word Code is seeking a reliable and organized FrontDeskAgent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation.
Responsibilities
Greet and assist visitors, clients, and team members in a professional manner
Answer and direct phone calls efficiently
Manage appointment scheduling and maintain office calendar
Handle incoming and outgoing mail and packages
Maintain cleanliness and organization of the frontdesk and lobby area
Respond to inquiries and provide general administrative support
Collaborate with internal departments for smooth operational flow
Assist with clerical duties such as data entry, filing, and document preparation
Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
1+ year of frontdesk, receptionist, or customer service experience
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Professional demeanor and appearance
Ability to work independently and as part of a team
Punctual, dependable, and detail-oriented
Additional Information
Benefits
Competitive salary ($50,000 - $55,000 annually)
Growth opportunities within the company
On-the-job training to build and expand skills
Supportive and collaborative work environment
Health and wellness programs
Paid time off and holidays
$50k-55k yearly 6d ago
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Front Desk
Arch Amenities Group
Front desk agent job in Birmingham, AL
Job Title: FrontDesk
Department: Various
Reports to: Site Director
Job Type: Non-Exempt
A new name and a compelling charter for a proven team of experts. Arch Amenities Group was formed through the strategic acquisition of preeminent providers of hospitality and wellness-led amenity management entities, bringing together trusted leadership and innovative solutions.
Arch Amenities Group proudly operates today with the vision to help maximize the potential of space and the well-being of people through a full spectrum of amenity management and consulting services for commercial and residential properties, including spas, fitness centers, meetings and events spaces, private clubs and communities, pools and more. Our mission: be a partner in creating and activating spaces, delivering exceptional wellness-centered experiences for customers through elevated service, innovative products and programming, and world class technology.
The Arch in our name signifies the connections we forge between individuals to elevate amenities and experiences, spaces to their highest potential and between owners and operators to optimal engagement, utilization and revenue.
Job Summary:
The FrontDesk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The FrontDesk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the FrontDesk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Key Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shifts by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps the area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication books.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money.
Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
$23k-30k yearly est. 6d ago
WestGate Front Desk Agent
Westgate 4.1
Front desk agent job in Tuscaloosa, AL
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
WESTGATE FRONTDESKAGENT Come join our team at our ALL NEW property located in Tuscaloosa, Alabama (ROLL TIDE!)! FrontDeskAgents are responsible for creating the first impression of WORLD CLASS SERVICE for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by welcoming them to our resort and providing necessary information for an unforgettable vacation. Responsibilities include checking guests in/out, assisting guests with resort information and inquiries and ensuring overall customer satisfaction while providing prompt and courteous customer service to all guests. Essential Duties:
Prepare arrival information to include key packets, etc.
Check guests in/out and share resort and local information.
Assist guests with issues and problem resolution.
Answer calls and assist guests with reservation inquiries and questions.
Perform other duties as assigned.
Required Skills:
Excellent written and verbal communication.
Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
Must be self-motivated with ability to in a team environment
Must have excellent guest service and problem resolution skills.
Prior FrontDesk experience a plus!
Physical Requirements:
Must be able to stand/walk for entire shift
Must be able to bend, kneel, and stoop
Must be able to move/lift up to 25 lbs.
Compensation: $14.00 per hour
WestGate is home to people who want to make a difference in the lives of others. We work together to make the world a better place.
What does it take to become World Class? It takes an entire team united behind a central vision. At WestGate, we all work together to “Create Happy Memories” - for our Guests, for our owners, and for our Team Members. We work hard, we innovate, we have fun, we celebrate each other's successes, and together, we deliver a world class experience.
$14 hourly Auto-Apply 2d ago
Front Desk Agent
Every Word Code
Front desk agent job in Birmingham, AL
About Us
Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time.
Job Description
Every Word Code is seeking a reliable and organized FrontDeskAgent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation.
Responsibilities
Greet and assist visitors, clients, and team members in a professional manner
Answer and direct phone calls efficiently
Manage appointment scheduling and maintain office calendar
Handle incoming and outgoing mail and packages
Maintain cleanliness and organization of the frontdesk and lobby area
Respond to inquiries and provide general administrative support
Collaborate with internal departments for smooth operational flow
Assist with clerical duties such as data entry, filing, and document preparation
Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
1+ year of frontdesk, receptionist, or customer service experience
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Professional demeanor and appearance
Ability to work independently and as part of a team
Punctual, dependable, and detail-oriented
Additional Information
Benefits
Competitive salary ($50,000 - $55,000 annually)
Growth opportunities within the company
On-the-job training to build and expand skills
Supportive and collaborative work environment
Health and wellness programs
Paid time off and holidays
$50k-55k yearly 60d+ ago
Front Desk Agent - Marriott Experience
Cusa 4.4
Front desk agent job in Tuscaloosa, AL
Now Hiring: Hotel FrontDeskAgent
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a FrontDeskAgent for the Fairfield Inn and Suites Tuscaloosa, AL. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Our FrontDeskAgent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the FrontDesk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
$26k-31k yearly est. 60d+ ago
Front Desk Agent
HVMG
Front desk agent job in Birmingham, AL
$16/hour
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$16 hourly Auto-Apply 60d+ ago
Front Desk Agent
Springhill Suites Colonnade
Front desk agent job in Birmingham, AL
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: FrontDesk Clerk
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes?
JOB RESPONSIBILITIES
Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property
Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property
Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking
Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures
Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures frontdesk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily
Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments
Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property
Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
$24k-29k yearly est. 60d+ ago
Front Desk Agent at HIEX-Homewood
HIEX-Homewood
Front desk agent job in Birmingham, AL
Job Description
Mansa Hospitality in Birmingham, AL is looking for one frontdeskagent to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is attentive, ambitious, and reliable.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Build and develop relationships with our loyal guests
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdeskagent
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
Computer Experience
Must be flexible in availability to work days and evenings along with holidays
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
$24k-29k yearly est. 5d ago
Front Desk Agent
HIEX-McCalla
Front desk agent job in Birmingham, AL
Holiday Inn Express & Suites in Mc Calla, AL is looking for frontdeskagents and night auditors to join our team. We are located on 4703 Bell Hill Rd. Our ideal candidate is attentive, ambitious, and reliable.
Responsibilities
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet the high standards of quality as set forth by Mansa Hospitality
Answer and screen phone calls
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdeskagent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
$24k-29k yearly est. 60d+ ago
Front Desk Representative
Homewood Suites Tuscaloosa
Front desk agent job in Tuscaloosa, AL
←Back to all jobs at Homewood Suites TuscaloosaFrontDesk Representative
Breakfast Attendant
REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager
The Homewood Suites Tuscaloosa, managed by Vista Host Management & Development
Company, is located near the University of Alabama, providing easy access for families,
alumni, and business travelers. With all-suite accommodations, a complimentary
breakfast, and an outdoor pool, the hotel is perfect for extended stays in the Tuscaloosa
area.
POSITION SUMMARY
The Breakfast Attendant is responsible for greeting and assisting guests, providing prompt
and courteous services, and ensuring that all breakfast offerings are well-maintained and
presented. The role requires a focus on delivering a positive guest experience by keeping
the dining area clean, inviting, and well-stocked at all times.
WHO IS THIS POSITION FOR?
The Breakfast Attendant position is ideal for individuals who:
• Enjoy interacting with guests and providing excellent customer service.
• Are self-starters with a proactive approach to tasks.
• Work well independently and as part of a team to ensure a positive guest
experience.
• Have strong time management skills and can maintain a clean, well-organized
breakfast area.
• Are looking for a hands-on role with early hours, ideal for those who like to start their
day early.
WHY WORK FOR US?
• Competitive pay with regular performance evaluations.
• Vacation / Sick / Bereavement / Holiday Pay (based on eligibility).
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host properties.
DUTIES AND RESPONSIBILITIES
• Prepare and serve the daily breakfast bar, ensuring a consistent presentation.
• Greet each guest warmly and ensure guests are satisfied with their breakfast
experience.
• Monitor and replenish food and beverage items to maintain a well-stocked breakfast
area.
• Maintain cleanliness of the breakfast area, including clearing tables and disposing
of trash.
• Perform daily and weekly inventory control, ensuring sufficient supplies are
available.
• Place weekly food orders, coordinating with the management team as needed.
• Assist in other departments as needed and perform other related duties as
assigned.
• Provide a positive, professional image at all times through appearance and behavior.
POSITION REQUIREMENTS
• Must be able to communicate effectively in English, both verbally and in writing.
• Must be able to stand for long periods.
• Must be able to lift up to 40 lbs.
• Prior experience in food service or hospitality is a plus but not required.
Please visit our careers page to see more job opportunities.
$19k-25k yearly est. 60d+ ago
Member Engagement - Front Desk Attendant (Weekends&Nights Availability)
YMCA 3.8
Front desk agent job in Alabaster, AL
Under the supervision of the Membership Director and in cooperation with other YMCA staff, the Member Services Associate is involved in all operations of the Welcome Center and FrontDesks. He/she will be responsible for assisting members and guest of the Welcome Center providing customer service, reception, information services, membership and program registrations to all.
Essential Functions:
To enthusiastically engage and greet each member/guest that comes in the YMCA.
Build and maintain excellent and positive relationships with all staff, members, and guests by serving their needs and concerns while taking the initiative to provide exceptional customer service.
Understand all program and membership offerings and registration methods necessary to complete a customer transaction while following pricing rules, business policies and procedures. Properly use Daxko software to complete transactions that may include but are not limited to youth programs, memberships, and cash program registrations.
Provide tours of the facility to potential new members and use listening skills before and during the tour.
The ability to promote the YMCA, its programs and their correlating directors.
Be aware of financial assistance offerings including handling financial assistance applications and transactions confidentially.
Work closely with branch leaders to ensure the efficiency of Welcome Center policies and procedures are being met.
Answer telephone, providing information and routing calls according to procedure.
Work a variety of weekday, evening, and weekend shifts.
Attend staff meetings and in-service necessary for maintaining/increasing job knowledge.
Other responsibilities as deemed necessary by the supervisor.
Employees and volunteers who do not directly supervise children and teens will:
Adhere to policies related to boundaries with children and teens.
Attend required abuse risk management training annually.
Report suspicious and inappropriate behaviors and policy violations.
Follow mandated abuse reporting requirements.
Adhere to job-specific abuse risk management responsibilities.
Frontdesk personnel-ensure that consumers are properly signed in and signed out, that only authorized adults are allowed in the facility, etc.
Qualifications
Minimum Requirements:
Requires corrected vision and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks.
Ability to communicate clearly through speech and understanding of the English language.
Ability to adapt to change quickly, work under stressful conditions on a regular basis, and have responsibility for the health and safety of others.
Flexibility and the ability to work weekday, evening and weekend hours is required.
Successful completion of background screening.
Acquire and maintain the following certifications via YMCA, American Red Cross, American Heart Association and American Health and Safety Institute (ASHI):
First Aid/CPR /AED (valid 2 years unless otherwise noted)
Requisite Redwoods Online Training Modules (completed annually).
Physical Demands:
Ability to walk, stand, kneel, stoop and manual dexterity
Ability to lift a maximum of 40 pounds.
$20k-27k yearly est. 7d ago
Front Desk Receptionist
Solvent 4.3
Front desk agent job in Tuscaloosa, AL
Job Title: Front Office Coordinator General Summary of Duties: Performs various clerical duties for office manager, clinical services manager, or physicians including: answering telephones, taking messages, scheduling appointments, copying, and creating/filing charts. Responsible for data entry, filing insurance claims, and patient account follow up, as well as monthly reports.
Supervisor: Practice manager
Supervisory Responsibilities: None
Major Responsibilities/Tasks:
Answer and screens telephone calls in a courteous manner, and record messages for physician and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Process insurance and disability claims in an accurate and timely manner.
Prepare insurance forms and associated correspondence.
Verify account balances and refunds for accuracy. Provide information to patients regarding balances.
Follow up with insurance companies to ensure that claims are paid timely and accurately.
File records in appropriate sections of patient charts and keeps patient charts in proper order.
Prepare patient charts in advance and file patient charts when complete.
Transcribe letters and create forms as needed.
Data entry of office visits, consults, and surgery including ICD-9 and CPT coding.
Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned.
EDUCATION: High school diploma or GED.
EXPERIENCE: Minimum of two years of administrative assistant experience in a medical office, including medical billing experience.
Performance Requirements:
Knowledge:
Knowledge of clinic policies and procedures.
Knowledge of medical terminology and insurance practices.
Knowledge of computer programs and applications.
Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Knowledge of CPT and ICD-9 coding.
Skills:
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Skill in gathering, interpreting, and reporting insurance information.
Skill in trouble-shooting insurance claims issues and resolving appropriately.
Abilities:
Ability to type 60 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to work effectively as a team member with physicians and other staff.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to interpret and understand insurance benefits and reimbursement.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
Ability to communicate clearly.
Ability to work with little supervision.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
$22k-27k yearly est. 60d+ ago
Front Desk Agent
HIEX-Fultondale
Front desk agent job in Fultondale, AL
Mansa Hospitality in Fultondale, AL is looking for one frontdeskagent to join our strong team. We are located on 1701 Main Street. Our ideal candidate is self-driven, motivated, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdeskagent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
$24k-29k yearly est. 60d+ ago
Front Desk
Stonecreek Dental Care
Front desk agent job in Birmingham, AL
Experienced Dental Front Office Assistant - Full Time with Benefits! * Hours: Monday through Thursday 7:45 - 5:00; Friday 7:45 - 12:00* Hourly rate: Commensurate with experience Job Description:- Greeting and checking patients in and out- Making outbound and taking inbound phone calls- Scheduling appointments- Entering patient demographic information into the computer- Responsible for collecting copays and deductibles- Assisting in the insurance processing management- Providing excellent customer service- Properly resolving problems Experience Requirements:- Minimum 1 year paid Dental Front Office experience ( not including externship )- Ability to multi-task while being accurate- Excellent customer service skills- Excellent telephone etiquette- Demonstrated history of providing compassion, empathy, and respect when interacting with patients regarding dental concerns- Tireless work ethic to create an uplifting, comfortable treatment environment * Benefits (waiting period applies):- 10 days yearly Paid Time Off - 7 yearly Paid Holidays - Company Paid Life & ADD Insurance - Free Dental Care ( excluding lab fees ) for Employee & Qualifying Dependents - Medical Insurance- Voluntary Vision Insurance - Voluntary Short Term Disability Insurance - Voluntary Accident Insurance - Voluntary Critical Illness Insurance - Voluntary Life and ADD Insurance for Employee & Qualifying Dependents
- 401k with matching
$18k-23k yearly est. Auto-Apply 13d ago
Hotel Front Desk Attendant
Sleep Inn & Suites Jasper I-22
Front desk agent job in Jasper, AL
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel frontdeskagent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$12 hourly
Responsibilities:
Work with the housekeeping staff to ensure rooms are ready for new guests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Bookkeeping: keep accurate records of all hotel guest account information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Handle customer complaints as necessary
Qualifications:
Must have graduated high school, received a GED or equivalent
Has experience answering telephone calls and troubleshooting stressful situations
At least one year of hospitality industry experience as a hotel frontdeskagent or similar position preferred
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company
Modern accommodations and friendly service in Jasper!
We are a 65-room hotel here right off the interstate. We are owned and operated by Five Rivers Hospitality. We offer part-time & full-time positions.
$12 hourly 11d ago
Front Desk Associate
Club4 Fitness
Front desk agent job in Birmingham, AL
Reports to: General Manager FrontDesk:
The FrontDesk Associate will be responsible for superior customer service to current
CLUB4
Fitness members as well as prospects seeking to join.
Responsibilities of FrontDesk Associate
1. Greet members, prospective members, and guests, providing exceptional customer service.
2. Handle all frontdesk related activities including:
3. Answer phones in a friendly manner and assist callers with a variety of questions.
4. Check members into the PEAK/ABC IGNITE purchasing system.
5. Assist with the new membership signing-up process.
6. Take prospective members on tours of the Club facility.
7. Update member account information, as needed.
8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
9. Assist in maintaining the neatness and cleanliness of the Club.
10. Complete daily Club cleaning assignments.
Qualifications
Qualifications/Requirements
1. Customer service background preferred.
2. Basic computer proficiency.
3. A passion for fitness and health.
4. Upbeat and positive attitude!
5. Punctuality and reliability is an absolute must!
6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.
8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.
9. High School diploma/GED equivalent required.
10. CPR / AED certification preferred.
Physical Demands
1. Continual standing and walking during shift.
2. Continual talking in person or on the phone during shift.
3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.
4. Must be able to occasionally lift up to 50 lbs.
5. Regular exposure to certain chemicals related to cleaning products.
$18k-24k yearly est. 15d ago
Front Desk Receptionist - Birmingham
Birmingham Obstetrics Gynecology, P. C
Front desk agent job in Birmingham, AL
Are you passionate about women's health and eager to make a meaningful impact in a dynamic medical environment? We are seeking an experienced frontdesk receptionist to join our established office. This is an exciting opportunity to be at the forefront of providing exceptional care to women in all stages of life.
About Us
We are a leading OB/Gyn practice committed to delivering comprehensive and compassionate healthcare services to our patients. Our team prides itself on offering personalized care and utilizing cutting-edge technology to ensure the highest standards of medical excellence.
The FrontDesk medical receptionist is the provides the initial impression for Birmingham OB/Gyn for patients and visitors. This position is responsible for creating a welcoming and positive environment. Responsibilities include ensuring that patient information is entered quickly and correctly, providing timely, accurate and professional telephone support for incoming calls and collecting patient copay amounts.
Major Duties Include:
Greet patients and visitors
Check patients in and out of practice management software
Schedule and confirm patient appointments
Update and maintain patient information including demographics, insurance, and appointments while following HIPAA guidelines.
Communicate with clinical staff to maintain patient flow
Work with our patient intake software, Phreesia, to schedule patients, send announcements, and chat with patients
Provide assistance to other front-desk staff as requested
Assist with online scheduling coordination
Required Skills/Abilities:
Excellent verbal and written communication skills
Attention to detail, effective organizational skills and ability to work in a fast-paced environment
Education/Experience:
Requires High School Diploma or Equivalent
1-2 years of office administrative experience preferred
Greenway - PrimeSuite Experience a plus
Physical/Mental Demands:
Requires the ability to lift or carry objects weighing up to 20 pounds
Requires long periods of sitting or answering the phone
View all jobs at this company
$22k-28k yearly est. 60d+ ago
PM Guest Services Agent - The Valley Hotel, Curio by Hilton
Valor Hospitality
Front desk agent job in Homewood, AL
At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.
Please visit ******************************* to learn more about our existing hotels, other exciting job opportunities and our company.
Position: PM Guest Services AgentReports To: Guest Services Manager, Rooms DirectorCOMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Perform all desk related functions including but not limited to checking guests in and out, making room reservations, giving recommendations, and providing directions. Smile and greet guests in a welcoming manner, as the first point of contact.
ESSENTIAL JOB FUNCTION:
Handle guest registration, room assignments, provide quotes for room rates and up-sell the guest, accommodate special requests whenever possible, and collect payment for charges on the guest folio.
Verify registration cards against computer to ensure accuracy of name, type of payment, rate, and market segment.
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Manage guest check-ins/check-outs in accordance with hotel credit/cash handling policies; verify that the correct charges and credits are posted to the corresponding guest folio.
Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
Resolve guest complaints; assist guests with all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
Manage phone activity including providing general knowledge to callers.
Cancel room reservations according to procedures.
Walk customers in a professional and courteous manner according to procedures.
Function as a liaison between FrontDesk and the Housekeeping Department in coordinating rooms.
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school diploma or equivalent experience.
Experience: Three to twelve months of employment in a related position guest relation position with this company or other organizations.
Skills and Abilities: Requires having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service-oriented demeanor. Working knowledge is generally learned on-the-job. Communicate information and hotel services to management, staff and guests.
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let's talk!
$20k-26k yearly est. Auto-Apply 6d ago
Front Desk Clerk
Global Team Staffing, LLC
Front desk agent job in Fultondale, AL
Job DescriptionFront DeskAgent Responsibilities:
Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to appropriate guest accounts.
Anticipating and addressing guests' needs, and resolving their problems and complaints.
Assisting guests with disabilities.
Operating switchboard and assisting with inquiries.
Assisting the reservations manager with taking reservations.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Complying with company procedures and safety policies.
Performing duties on a daily checklist.
FrontDeskAgent Requirements:
High school diploma or suitable equivalent.
1+ years of frontdeskagent experience preferred.
Well-groomed, professional appearance.
Outstanding written and verbal communication skills.
Team player.
Physically agile, and able to stand for extended periods.
Available to work shifts, over weekends, and on public holidays.
We look forward to seeing you soon.
$21k-26k yearly est. 7d ago
Front Desk Agent - Marriott Experience
CUSA, LLC 4.4
Front desk agent job in Tuscaloosa, AL
Job Description
Now Hiring: Hotel FrontDeskAgent
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a FrontDeskAgent for the Fairfield Inn and Suites Tuscaloosa, AL. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Our FrontDeskAgent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the FrontDesk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
How much does a front desk agent earn in Tuscaloosa, AL?
The average front desk agent in Tuscaloosa, AL earns between $22,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Tuscaloosa, AL
$26,000
What are the biggest employers of Front Desk Agents in Tuscaloosa, AL?
The biggest employers of Front Desk Agents in Tuscaloosa, AL are: