Post job

Front desk agent jobs in Valparaiso, IN

- 277 jobs
All
Front Desk Agent
Front Desk Receptionist
Office Worker
Front Office Agent
Guest Services Agent
  • Front Desk Agent - The Ritz-Carlton

    Sage Hospitality 3.9company rating

    Front desk agent job in Chicago, IL

    Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience One to two years of employment in a related position with this company or other organization(s). Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $24 - $26/hourly
    $24-26 hourly Auto-Apply 49d ago
  • Front Desk Agent

    The Hongkong and Shanghai Hotels

    Front desk agent job in Chicago, IL

    The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities: Ensure proper operation of all responsibilities of Front Desk operations Knowledgeable and fully adheres to both Peninsula and Forbes standards. Maintain consistency in performance in accordance with both Peninsula and Forbes standards Communicate with all departments to create a guest centric experience Be in full compliance with Head Office database requirements Ensure efficient operation of the Front Desk responsibilities with efficient handover General Requirements: 2 years of Front Office experience in luxury property ideal Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred Ability to deal with a high level of work demand and pressure, individual must have great organization skills. Excellent command of written and spoken English Benefits We Offer: 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $24-27 per hour.
    $24-27 hourly 25d ago
  • Front Desk Agent

    H.S.H Limited

    Front desk agent job in Chicago, IL

    Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. * Grow within a diverse multi-outlet property. * Exceptional health benefits package and 401(k) with company match. Key Accountabilities: * Ensure proper operation of all responsibilities of Front Desk operations * Knowledgeable and fully adheres to both Peninsula and Forbes standards. * Maintain consistency in performance in accordance with both Peninsula and Forbes standards * Communicate with all departments to create a guest centric experience * Be in full compliance with Head Office database requirements * Ensure efficient operation of the Front Desk responsibilities with efficient handover General Requirements: * 2 years of Front Office experience in luxury property ideal * Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred * Ability to deal with a high level of work demand and pressure, individual must have great organization skills. * Excellent command of written and spoken English Benefits We Offer: * 10 vacation days per year * 9 paid holiday days per year * 5 Chicago Paid Sick Leave days per year * 5 Chicago Paid Leave days per year * Complimentary employee meals * Discounted parking * Discounted and complimentary room nights at The Peninsula Hotels * 50% restaurant discount * 50% discount on spa services * 25% discount on spa retail * 80% company-paid medical, dental and vision coverage * Complimentary life insurance * Complimentary long-term disability * Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $24-27 per hour. FOLLOW US Nearest Major Market: Chicago Job Segment: Housekeeping, Hotel Reception, Hospitality
    $24-27 hourly 15d ago
  • Front Desk Agent at Southbridge

    Southbridge 3.9company rating

    Front desk agent job in Chicago, IL

    Job Description Gray Line Tennessee in Chicago, IL is looking for one front desk agent to join our team. Our ideal candidate is attentive, ambitious, and engaged. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application. Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.60 - $19.80/hour. About Gray Line Tennessee: Gray Line Tennessee is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $15.6-19.8 hourly 10d ago
  • Front Desk Agent at Hilton Brand Hotel

    Matt 3 LLC

    Front desk agent job in Matteson, IL

    Job DescriptionBenefits: Competitive salary Paid time off Training & development About Us: At Hilton-branded hotels within the Garnet Hotels portfolio, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We manage multiple properties across the U.S. and are currently seeking a reliable, friendly, and detail-oriented Front Desk Agent to join our team and represent the front line of guest service. Job Responsibilities: Greet guests with professionalism and a warm, welcoming attitude Check guests in and out using Hiltons property management system (OnQ preferred) Handle guest requests, complaints, and room assignments Answer phones, manage reservations, and provide information about hotel amenities Process payments and maintain accurate records Collaborate with housekeeping and maintenance teams for smooth operations Uphold Hilton brand standards at all times Requirements: Previous front desk or hospitality experience preferred (Hilton brand experience is a plus) Excellent communication and customer service skills Ability to work flexible shifts, including weekends and holidays Familiarity with front desk systems or willingness to learn Strong attention to detail and ability to multitask High school diploma or equivalent required Benefits: Competitive hourly pay Hilton employee discounts Career growth opportunities within Garnet Hotels Supportive work environment On-site training provided Shift: Full-time / Part-time options available Shifts may vary (morning, evening, overnight) To Apply: Interested candidates may send their resume to: ***********************
    $27k-33k yearly est. Easy Apply 15d ago
  • Front Desk Agent/Night Audit at Super 8 Chicago

    Super 8 Chicago

    Front desk agent job in Chicago, IL

    Job Description Super 8 Chicago in Chicago, IL is looking for one night audit to join our team. Our ideal candidate is self-driven, motivated, and engaged. Prior Hotel Front Desk Experience Required. NIGHT AUDIT AVAILABILITY REQUIRED Responsibilities Check guests in/out Make reservations Answer phones Laundry Enforce policies of property Run Audit Qualifications Experience in hospitality required We are looking forward to receiving your application. Thank you.
    $27k-33k yearly est. 12d ago
  • Front Desk Agent

    Warwick Allerton Chicago

    Front desk agent job in Chicago, IL

    Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 50% Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Provide outstanding customer service and name usage in guest interactions. 40% Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. 10% Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Upon check-in inform guest of upgrade/upsell options. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position. Prior Hotel experience preferred. Grooming All employees must maintain a neat, clean and well-groomed appearance per standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Payscale $21 - $23
    $27k-33k yearly est. 41d ago
  • Front Desk Agent

    Wabash OPCO Hotels LLC

    Front desk agent job in Chicago, IL

    Job DescriptionBenefits: Competitive salary Employee discounts Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $27k-33k yearly est. 23h ago
  • Front Desk Agent

    Four Winds Casinos Career Site

    Front desk agent job in South Bend, IN

    Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible. Responds to guests' requests or inquiries courteously and promptly. Enters changing reservation information into computer system. Posts charges to guest accounts and processes payment of accounts. Ensures a maximum level of service and satisfaction is achieved and maintained. Observes credit limitations on check cashing privileges and ensures that all checks accepted for payment of account are correctly stamped with the bank deposit stamp. Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts. Checks for and reports fraudulent transactions. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) preferred. Some college education preferred. Previous hotel/motel experience preferred. SPECIAL QUALIFICATIONS: Must possess excellent communication and organizational skills. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times. Proficient accuracy in Basic Computer Literacy required. This position requires a Level 4 Gaming License. LANGUAGE SKILLS: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense reasoning to variety of situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. A casino environment is typically smoky.
    $25k-30k yearly est. 13d ago
  • Office Worker

    Artech Information System 4.8company rating

    Front desk agent job in Bedford Park, IL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description · Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Additional Information If you are interested, please contact: Sahil Arora ********** sahil.arora ATartechinfo.com
    $36k-47k yearly est. 60d+ ago
  • Front Desk Agent (AM)

    General Hotels Corporation 3.9company rating

    Front desk agent job in Munster, IN

    Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Schedule is 7am-3pm Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
    $24k-28k yearly est. 60d+ ago
  • Front Office Agent

    Trump International Hotel and Tower Chicago

    Front desk agent job in Chicago, IL

    Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests in accordance with Five Star Service Standards. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 30% Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Trump Hotels Marketing Programs such as Trump Card, for arriving guests. Ensures guest knows location of room, and arranges for Associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guests. 20% Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. 15% Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. 10% Receives special requests from guests, and responds appropriately or forwards requests to appropriate Associates for decisions and actions. 10% Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other Associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. 10% Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Summons Bell Services Associates to escort guests to/from their rooms as appropriate. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. Performs duties as assigned by Director of Front Office and Front Office Manager PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking, standing Constant Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Stooping Frequent Lifting and carrying Occasional - up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Rare Travel Rare SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions reporting directly to this position (titles): None SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. QUALIFICATION STANDARDS EDUCATION High School graduate or equivalent required. 4 year college degree preferred with emphasis in Hospitality. EXPERIENCE 1 - 2 years of prior guest service experience are preferred. Prior hospitality experience also preferred. LICENSES OR CERTIFICATES CPR certification and/or first aid training preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability is strongly preferred. BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this [Non-Full Time] position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
    $31k-38k yearly est. Auto-Apply 7d ago
  • Part Time Retail Guest Service Agent

    Experience Group

    Front desk agent job in Chicago, IL

    Job Title: Part-Time Concierge (8-12 hours) About The Experience Group: At The Experience Group, we specialize in transforming real estate assets to meet the demands of modern audiences, elevating their purpose and profitability. We cater to property ownership across various sectors including Office, Retail, Hotel, Event Venue, and Multi-Family spaces. Through our innovative cultural programming and astute operational expertise, we manage and activate high-performance spaces infused with bold style, setting trends ahead of the curve. Position Overview: As Concierge, you will be responsible for providing exceptional customer service to our clientele, shoppers and visitors while offering assistance, information, and personalized recommendations. Your primary objective is to ensure a seamless and enjoyable shopping experience, while exceeding customer expectations and enhancing the overall satisfaction of their experience. This role requires good communication and interpersonal skills, and a passion for delivering outstanding customer experiences. Key Responsibilities: Customer Service Excellence: Ensure that all concierge services meet or exceed customer expectations by providing assistance, information, and guidance to shoppers and visitors in the following areas:· Texting and wayfinding · Recommendations and reservations · Gift card sales Customer Engagement: Warmly greet and welcome shoppers and visitors, providing information about store locations, product offerings, promotions and special events Visitor Assistance: Assist shoppers and visitors with inquiries, directions, recommendations, and other requests to enhance their center experience Problem Resolution: Assist in the timely resolution of customer complaints or issues while maintaining a positive, professional and welcoming atmosphere Collaboration: Work closely with center management, security, housekeeping, and other departments to coordinate activities, address concerns, and enhance overall center operations Promotions and Events: Support promotional activities, events, and special programs to engage visitors and enhance their center experience Maintaining Facilities: Maintain the cleanliness and appearance of the concierge desk and surrounding areas Qualifications: · High school diploma or equivalent required· 1 - 2 years of customer service, hospitality, retail or related role preferred· Good communication and interpersonal skills· Familiarity with Microsoft Office Suite and customer service management software· Ability to remain calm and composed under pressure and resolve conflicts or difficult situations effectively· Flexible schedule, including evenings, weekends, and holidays, as required by center operations· Familiarity with local attractions, events, and amenities is a plus Physical Requirements: · Remaining in a stationary position, often standing or sitting for prolonged periods · Adjusting or moving objects up to 25 pounds in all directions · Walking short to moderate distances frequently · Navigating stairs, elevators and escalators safely Other duties: · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Equal Opportunity Employer: We are an equal opportunity employer and committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation: $18.00 per hour At The Experience Group, we are experts at reimagining real estate assets to meet modern audiences; enhancing purpose and profitability. We serve ownership in the Office, Retail, Hotel, Event Venue, and Multi-Family spaces. Our ahead-of-trend cultural programming and keen operational savvy delivers high-performance spaces with high-statement style.
    $18 hourly Auto-Apply 60d+ ago
  • Patient Care & Front Desk Receptionist - Dental Office

    American Dental Partners 3.9company rating

    Front desk agent job in Chicago, IL

    Patient Care & Front Office Coordinator Full-Time | Lincoln Square | Brand-New, Modern Dental Office We're opening a newly constructed, modern dental office in Lincoln Square and are looking for a Patient Care & Front Office Coordinator to grow with us from the start. This is an exciting opportunity to join a beautiful, thoughtfully designed practice where systems are organized, technology is current, and the patient experience truly matters. We're looking for someone polished, confident, and organized-someone who enjoys being the hub of communication and keeping the day running smoothly. Dental experience is not required. We provide training. A professional mindset, strong communication skills, and comfort working on a computer are key. What You'll Be Doing Welcoming patients into a brand-new, modern office environment Managing calls and scheduling with confidence and efficiency Reviewing treatment plans and helping patients understand insurance and costs Collecting copays and payments clearly and professionally Maintaining accurate patient information and documentation Supporting the clinical team to ensure a smooth, well-paced day This Role Is a Great Fit If You: Enjoy organized, computer-based work Communicate clearly and professionally with a wide range of people Are confident discussing finances and next steps with patients Stay calm, focused, and solutions-oriented in a busy setting Want to be part of a growing, well-run healthcare office Why You'll Love This Office New construction with modern design and technology Clean systems, structured workflows, and supportive leadership Positive, team-oriented environment Opportunity to grow as the practice grows Benefits Include (waiting period applies) Paid Time Off + Paid Holidays Paid Lunch Break Flexible Schedule Health Insurance 401(k) with Employer Match Employee Discounts on Dental Services Bonus Opportunities Supportive team environment and clear path for growth If you're looking for a fresh start in a beautiful new office where professionalism, organization, and patient care come together-we'd love to meet you.
    $32k-39k yearly est. Auto-Apply 11d ago
  • Bilingual Front Desk Receptionist (Chicago Heights)

    Dental Dreams 3.8company rating

    Front desk agent job in Chicago Heights, IL

    The Role : Dental Dreams LLC in Chicago Heights, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be bilingual (Spanish), with great customer service skills and a passion for helping others. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and More Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $29k-35k yearly est. Auto-Apply 51d ago
  • Front Desk Receptionist

    Lakeshore Sport & Fitness 4.3company rating

    Front desk agent job in Chicago, IL

    Join our team if you love creating memorable experiences and being part of a vibrant community! At Lakeshore Sport & Fitness, we bring people together through sport, fitness, and fun across our two Chicago clubs - Lincoln Park and our Illinois Center location in the downtown Loop. Our clubs thrive on community and connection, offering a place where members of all ages can belong, grow, and feel their best. We offer competitive pay, 401(k), PTO, childcare benefits, free club membership, discounts on programs and services, and more. As a Front Desk Receptionist, you'll welcome members, answer questions, and handle check-ins and reservations. You'll ensure accurate information and a friendly, efficient member experience at all times. Key skills: customer service, communication, POS systems, organization, problem solving, hospitality, multitasking.
    $22k-31k yearly est. Auto-Apply 50d ago
  • Office Worker

    Artech Information System 4.8company rating

    Front desk agent job in Bedford Park, IL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description · Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Additional Information If you are interested, please contact: Sahil Arora ********** sahil.arora ATartechinfo.com
    $36k-47k yearly est. 6h ago
  • Front Desk Agent (PM)

    General Hotels Corporation 3.9company rating

    Front desk agent job in Munster, IN

    Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Shift is 3pm-11pm Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
    $24k-28k yearly est. 60d+ ago
  • Front Desk Dental Receptionist ** We Help Train New Staff**

    American Dental Partners 3.9company rating

    Front desk agent job in Chicago, IL

    Are you ready to kick start a career in a professional, welcoming environment? We're hiring a Front Desk Dental Receptionist at our office and no experience is required! Whether you're new to the dental field or looking for a fresh start, we'll provide all the training and tools you need to succeed. This is a perfect opportunity for someone who's organized, friendly, and excited to be part of a team that values growth, teamwork, and exceptional care. Why Join Us: Full-time position with consistent hours and supportive team culture No experience needed - we provide complete training! Clear growth opportunities in a respected healthcare organization Bonus opportunities based on your performance and contributions Benefits: Paid Time Off Paid Holidays Health Insurance 401(k) with Employer Match Employee Discounts on Dental Services On-the-job training and development Bonus incentives What You'll Do: Greet and check in patients with professionalism and warmth. Manage phone calls, appointment scheduling, and daily front desk flow. Assist in presenting treatment plans and financial options. Help organize records and support smooth office operations. What We're Looking For: Friendly, dependable, and eager to learn Strong communication and customer service skills Comfortable with technology (we train on all systems) Detail-oriented and team-driven Bilingual skills are a plus, but not required Ready to take the first step toward a rewarding healthcare career? Don't forget to visit our office website! **************
    $32k-39k yearly est. Auto-Apply 17d ago
  • Front Desk Receptionist (Blue Island)

    Dental Dreams 3.8company rating

    Front desk agent job in Chicago, IL

    The Role: Dental Dreams LLC in Blue Island, IL is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix, and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $29k-35k yearly est. Auto-Apply 23d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Valparaiso, IN?

The average front desk agent in Valparaiso, IN earns between $23,000 and $33,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Valparaiso, IN

$27,000
Job type you want
Full Time
Part Time
Internship
Temporary