Front desk agent jobs in Wichita Falls, TX - 3,809 jobs

Beloform Craft is a company driven by precision, professionalism, and a strong commitment to delivering high-quality service experiences. We value organization, clear communication, and a welcoming environment where both clients and team members feel respected and supported. Our culture promotes growth, collaboration, and excellence in every interaction. Job Description We are seeking a confident and well-presented Front Desk Executive to serve as the first point of contact for our organization. This role is essential in maintaining a professional front-facing experience while supporting daily administrative operations. The ideal candidate is organized, reliable, and thrives in a structured, client-focused environment. Responsibilities Welcome and assist visitors in a professional and courteous manner Manage incoming calls, emails, and front desk communications Schedule appointments and coordinate internal calendars Maintain accurate records, files, and front office documentation Support administrative tasks and internal coordination as needed Ensure the reception area remains organized and presentable at all times Qualifications Strong verbal and written communication skills Professional appearance and customer-oriented mindset Excellent organizational and time management abilities Ability to multitask and prioritize responsibilities effectively Proficiency with basic office systems and tools Strong attention to detail and reliability Additional Information Competitive salary ($43,000 - $47,000) Growth opportunities within the company Skill development and on-the-job training Supportive and professional work environment Stable full-time position

Job Duties: Performs a variety of entry-level customer service tasks. Routinely, provides customer assistance to passengers. Provides direction, assists with questions and queries. Job Requirements: High school completion or equivalent certification. Ability to prioritize work, meet deadlines, maintain an attention to detail, while working in a team or group environment. Ability to communicate clearly, verbally and written, with customers, employees and management. Some experience in positions involving customer service is normally preferred for this job. Must be minimum age of 18 and possess current, valid Alaska driver's license with clean driving record. Must be eligible to work in the United States.

For the Moto Agent - Market Development Manager (MDM) position, we are seeking energetic, driven individuals to proudly represent BDS and Motorola's products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients' retail performance each day. You are high energy, sociable and have a positive attitude that is contagious. You are a product consultant, sales advisor, brand advocate and wireless enthusiast. You are the "go to" person when friends and family are looking for consumer electronics and accessories.

- Clerk - Campus Job Number 0000763460 Start Date Open Date 10/15/2025 Closing Date ROLE AND PURPOSE: The primary purpose of this position is to maintain data for student enrollment, scheduling, attendance, and any other duties which affect accountability, student services, and district funding. QUALIFICATIONS: Education/Certification: High School Diploma/GED from an accredited institution, required. Experience: 2 years of data entry experience (preferred). General Clerical Experience. SPECIAL KNOWLEDGE/SKILLS: Bilingual Preferred. Ability to maintain confidential, accurate and auditable records. Ability to use computer and software to develop spreadsheets, databases, and do word processing. Proficient typing, keyboarding, and file maintenance skills. Ability to multitask, work well in a fast-paced environment, and meet established deadlines. Strong organizational, communication, and interpersonal skills. Detail Oriented. MAJOR RESPONSIBILITIES AND DUTIES: I. ADMINISTRATION SUPPORT: Monitors daily absences and makes contact with parents for absences. Reports and tracks excessive absences in collaboration with truancy officer. Creates and maintains master schedule. Generates campus reports for accuracy of PEIMS data. Conducts student scheduling, oversees registration process, fulfills T-Rex requests, and maintains up to date records and storage of student records. II. OTHER DUTIES: Serve as the primary receptionist for students, teachers, parents and visitors. Safeguard digital and paper copies of student records and maintain confidentiality. Writes passes and records student late arrivals, early departures, and movements during the school day. Answers the telephone, directs calls to the proper person and/or takes messages. Maintains student attendance records and monitors absences. Serves as campus level PEIMS clerk. Registration, Enrollment and Withdraw of students. Creates, maintains and updates student cumulative record. Assists with data entry, filing, and maintenance of machines. Assists in the campus clinic, supporting basic student needs and maintaining a safe environment. III. PROFESSIONALISM AND VISITOR INTERACTION Maintain a professional, courteous, and welcoming environment for all students, staff, families, and visitors. Serve as the first point of contact for the campus, providing respectful communication, a helpful attitude, and professional appearance at all times. Ensure the front office is organized, clean, and inviting to reflect a safe and student-centered school culture. IV. WORKING CONDITIONS MENTAL DEMANDS / PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS: Tools/Equipment Used: Standard office equipment, including computers and peripherals; standard instructional Posture: Moderate standing; occasional kneeling, squatting, bending, and stooping. Motion: Moderate walking. Lifting: Regular light lifting and carrying (less than 15 pounds). Environment: Work inside and outside (exposure to sun, heat, cold, and inclement weather); exposure to noise Mental Demands: Work with frequent interruptions; maintain emotional control under stress. Duty Days 198 Pay Grade Admin Support 2

(Internal employees: Set to your account to internal before applying at ************************************************** Primary Purpose: To establish and maintain accurate student attendance accounting records. Qualifications: Education/Certification: * High school diploma or GED * Qualify for appropriate state paraprofessional certification Special Knowledge/Skills: Strong organizational, communication, and interpersonal skills & attention to details Self-motivated and the ability to work independently without supervision Pleasant telephone personality and effective communications skills Ability to work cooperatively with all stakeholders Understanding of record-keeping procedures Computer skills required - strong knowledge of Word, Excel, Office 365, Google Drive, and typing Bilingual English/Spanish - preferred Experience: * None Major Responsibilities and Duties: Program Management Verify the accuracy of all attendance reports and attendance accounting procedures at the campus Enter student attendance into the student management system each day and/or verify the attendance teachers have entered. Answer incoming attendance calls, call the family of absent students at least weekly, and document the calls in the student management system. Assist parents, students and personnel in answering questions regarding student attendance. Enter absence notes into the computer each day. Help document, monitor, and/or implement attendance interventions. Monitor student attendance for truancy and/or loss of credit and alerts administrators of students in need of intervention. Send out all required attendance letters to parents. Prepare court filings to submit to the district office for truant students and/or parents of truant students. Help implement and monitor attendance incentives on campus. Run attendance reports requested by administrators. Attend attendance trainings offered by the district. Policy, Reports, and Law Ensure compliance with all applicable laws, rules and regulations. Compile, maintain, and file all reports, records, and other documents required Comply with policies established by federal and state law, State Board of Education rule, and the local board policy. Other Maintain confidentiality. Follow district safety protocols and emergency procedures. Maintain an appropriate level of technology competence to meet the current and future needs of Alief. Implement alternative methods of instruction as needed. Perform other duties as assigned. Supervisory Responsibilities: None Evaluation Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of Non-Instructional Paraprofessional Personnel. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including computer and peripherals Posture: Standing, prolonged sitting, occasional kneeling/squatting, bending/stooping, pushing pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching; may also require climbing stairs and reaching over head Lifting: Frequent moderate lifting and carrying (up to 15 pounds); May require occasional heavy lifting and carrying (15-45 pounds) Environment: May work prolonged or irregular hours; frequent district wide travel; all campuses are temperature controlled with hard surface floors Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. The full for this position is included within this job posting. By applying for this position, you are accepting the responsibilities and duties of this position as they are listed in the job description. Hiring administrators review applications, interview, and recommend for hire. Calendar Days: 187 Pay Grade: CSP3 2025-2026 Salary Range Min. $24,906 Mid. $29,796 Max. $34,686 (Based on previous experience) Salaries are determined by the number of completed and eligible years of service at an accredited school. Salary is based on 187 days. If working less than 187 days, the salary will be less. (Internal employees: Set to your account to internal before applying at **************************************************

Universal Field Services is hiring Right of Way Agents in West Texas! If you're in Western Texas and ready for your next opportunity, go ahead and apply. We're excited to connect! If you also have experience handling crop damage claims, that's a big bonus - we'd definitely like to hear about it! SUMMARY This position is responsible for negotiating the acquisition of real property interests from affected landowners using standard right of way techniques, effective communication skills, proper legal procedures and client specific criteria by performing the essential duties described herein. This is a safety sensitive position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Reads, understands and interprets maps and construction drawings. Has understanding of real estate law and terminology. Has knowledge of sequence of processes required to complete the acquisition. Skilled in examining public records and determining surface ownership. Locates owners of land. Prepares Affidavits as needed (e.g. Descent and Distribution; Identify, Use and Adverse Possession). Plots property descriptions from public records. Understands appraisal theory, appraisal processes and property values. Effectively communicates acquisition processes and requirements and conducts good faith negotiations with landowners to secure agreements. Maintains accurate records of every contact made with property owner or their representative. Maintains accurate and detailed parcel files. Accurately completes all required paperwork in a timely manner to meet deadlines. Appears as a witness in litigation, as required. Secures any county, state and federal permits, as needed. Prepare parcel files for condemnation process, as needed. Ability and flexibility to work in cooperation with all those assigned to the office. This position reports directly to the Right of Way Supervisor.

Family Office Services and Estate Administration Assistant | Houston, TX Boutique firm dedicated to serving ultra-high net worth families/foundations is looking to hire an experienced Estate Administration Assistant. Through their expertise in asset diversification, effective estate planning and education, the team crafts tailored strategies to meet both the financial and non-financial needs of their clients. Responsibilities: Identify estate assets Gather and compile all necessary information for the preparation of Estate Tax Returns (Form 706) Liaise with financial institutions regarding the decedent's accounts Prepare funding schedules for estates and trusts Maintain communication with attorneys and CPAs representing individuals and estates Collaborate with attorneys to navigate the probate process Collect and provide information for estate, gift, and income tax returns for individuals and trusts Coordinate with appraisers and estate sale companies Guide the estate process from inception to conclusion under the supervision of a trust officer Visit homes and other properties owned by the decedent's family; assist with sorting, disposition of personal files, personal property, sale of real estate, and coordination with realtors Liaise with insurance companies to determine appropriate policies for high-net-worth clients and their properties under the supervision of a trust officer Ensure timely renewal of insurance policies and payment of premiums Manage property, including arranging occasional maintenance calls for plumbers, air conditioning, pest control, etc. Visit properties and coordinate with household and ranch staff Manage calendars and arrange travel Process staff payroll Receive and manage client mail, complete bill pay for clients Communicate with banks on behalf of clients to obtain statements and coordinate client needs for replacement credit cards, etc. Assist clients with annual birthday and Christmas cash gifts to family members and charitable gifts Make regular visits to local clients within for item drop-off/pick-up Requirements: Bachelor's degree 3+ years' experience working with ultra-high net worth clients and trusts Experience administering high net worth estates Prepare appropriate written correspondence to clients via letter/email

Receptionist Compensation: $41,000 - $49,000 annually, depending on experience Inceed has partnered with a great company to help find a skilled Receptionist to join their team! Join a dynamic team and be the welcoming face of the company. This role is a fantastic opportunity for someone eager to make a positive impact in a well-established organization. The position is open due to growth, and the company is looking for someone with a great personality who is hungry and a go-getter! Key Responsibilities & Duties: Greet and assist visitors with warmth and professionalism Order merchandise and office supplies Schedule maintenance for the building Run errands as needed Assist HR with onboarding and new employee preparations Coordinate HR managers' schedules and calendars Plan office events and birthdays Required Qualifications & Experience: Strong organizational skills Excellent communication abilities Proactive and self-motivated attitude Ability to manage multiple tasks efficiently Nice to Have Skills & Experience: Previous experience in a receptionist or administrative role Familiarity with scheduling software Experience in event planning Perks & Benefits: This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process. If you are interested in learning more about the Receptionist opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

$18.81 / hour At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking an Medical Administrative Clerk who has a passion for providing the highest quality care in an institutional, secure setting. Come join a team that is dedicated to making an impact for the people and communities we serve. The Medical Administrative Clerk provides clerical and administrative support for various departments. Performs varied and moderately complex typing, clerical functions and related general office duties that require independent judgment in the use of work methods and procedures. Produce finished documents efficiently using word processing and spreadsheet programs. Independently edit documents making necessary corrections to include spelling and grammar. Maintain confidentiality and security of records in accordance with corporate and facility procedures. Oversee incoming and outgoing mail in accordance with applicable rules and regulations. Communicate effectively with staff, inmates and visitors; respond to verbal/written inquiries and requests. Qualifications: High School diploma, GED certification or equivalent is required. Two years of experience in full-time clerical, or administrative office work is required. Additional qualifying education at an accredited college, business school or technical institute in office administration or a related field may be substituted for the required experience on a year-for-year basis up to one year. Experience in Microsoft Office or other similar software applications is preferred. A valid driver's license is required. Minimum age requirement: Must be at least 21 years of age. CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran.

Warmly greet and assist all visitors, ensuring they feel welcomed and supported. Check in guests, issue visitor badges, and promptly notify staff of their arrival. Maintain a clean, organized, and professional reception and lobby area at all times. H Receptionist, Front Desk, Bilingual, Education, Support

Akkodis is seeking a Service Desk Agent for a Contract job with a client in Dallas, TX(Hybrid). The ideal candidate will have a customer-first mindset and provide technical support for clinicians and employees, resolving issues with iOS, MacOS, Windows, and peripherals. Rate Range: $20/hour to $23.38/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Service Desk Agent job responsibilities include: * Providing technical support for iOS, MacOS, Windows, and peripheral devices. * Managing and resolving support tickets through various communication channels. * Responding to hardware fulfillment requests for laptops, tablets, and peripherals. * Collaborating with other departments to escalate and resolve issues. * Maintaining up-to-date customer and ticket documentation. Desired Qualifications: * High School Diploma or equivalent. * 3-5 years of experience in Service Desk or HelpDesk support. * Strong customer service skills (written and verbal). * Experience with Apple iOS, iPad, and Windows hardware. * Familiarity with web-based applications and mobile device management tools (Google Workspace, Slack, MaaS360, Workspace One). * Proven analytical and problem-solving abilities. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ********************************** Pay Details: $20.00 to $23.38 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Confidential Receptionist / Office Administrator Hours: 9:00 AM - 5:00 PM Compensation: $60,000 base + overtime A highly respected real estate firm is opening a brand-new Dallas office and is seeking a polished, enthusiastic Receptionist / Office Administrator to be the face of the office. This is an excellent opportunity for an early-career professional (including 2025 graduates with strong internships) who is eager to grow, gain mentorship, and work closely with senior leadership in a high-touch environment. The Role This is a sole receptionist position with a balanced 50/50 split between reception and administrative support. The current receptionist is being promoted and will work closely with this hire to provide training and mentorship. You will support a professional, fast-paced office while delivering a true white-glove experience to guests and internal stakeholders. Key Responsibilities Greet and welcome guests with professionalism and warmth Answer and direct incoming calls on the main line Notify employees of guest arrivals Assist with conference room scheduling Coordinate local messenger services Maintain organization of mailroom and copy rooms Sort and distribute daily mail Order general office supplies Assist with administrative projects as needed Occasionally provide coverage/support for administrative staff Light travel coordination and expense support for two senior executives Handle ad hoc projects as assigned Qualifications 0-1+ years of relevant experience (administrative, reception, hospitality, client service, or professional services) Strong verbal and written communication skills Polished, professional demeanor with excellent interpersonal skills Highly organized with strong attention to detail Ability to multitask and adapt in a dynamic environment Self-starter with a team-oriented mindset Proficiency in Microsoft Office Undergraduate degree preferred (not required) Interview Process Video interview with Talent Video interview with Senior Leadership Onsite interview This role is ideal for someone who is eager to learn, professional, service-oriented, and excited to help establish and represent a new Dallas office.

Receptionist | Full-Time | Onsite | Central Houston We're partnering with an extremely stable, well-established Central Houston company that is seeking a professional Receptionist to join their team in a full-time, onsite role. This is a great opportunity for someone who enjoys being the first point of contact, thrives in a fast-paced office environment, and is looking for long-term stability with room to grow. What You'll Do: Serve as the first point of contact for visitors and callers Answer and route incoming phone calls professionally Greet guests and manage front-office activities Support administrative tasks and assist team members as needed Maintain a polished, welcoming front-office environment What We're Looking For: Previous receptionist or front-office experience required Strong computer skills (email, basic office systems) Ability to multi-task and stay organized Professional demeanor with strong communication skills Reliable, detail-oriented, and team-focused Why This Role: Extremely stable company Full-time, onsite position in Central Houston Positive office environment Opportunity for growth over time If you're looking for a steady role where you can make an immediate impact and grow with a company long-term, this is a great opportunity to explore.

The Receptionist is responsible for welcoming visitors, answering incoming phone calls, and maintaining the cleanliness of the office. In addition, the Receptionist provides support to accounts payable. This position is temp-to-hire. Essential Job Duties Answer all incoming calls and aid customers as needed. Take thorough messages including Name, Call Back Number, Company Name and What the call is regarding Relay all incoming calls/ missed calls to the appropriate person. Welcome all visitors/ customers with coffee and/ or water. Facilitate daily office organization and maintenance Make sure all coffee stands are clean, organized, and stocked. Wipe down door handles two times a day. Turn ON/OFF TV's daily. Set up Conference room. Mask and Hand sanitizer should be available. Maintain reception area, keeping it clean and free of clutter. Ensure office supplies are stocked and inventory is checked monthly. Sort mail and distribute. Assist with accounts payable entering all incoming bills into QuickBooks and handing out for approvals. Responsible for sending out all mail/ checks. Ensuring all filing is done on a weekly basis. Perform other job duties as assigned. Required Skills/Abilities Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Education and Experience: High school diploma or GED certificate preferred. Industry experience preferred. Temp-to-hire Physical Requirements Must be able to remain in a stationary position for a prolonged period of time. Must be able to transport 15 pounds.

A client of Insight global is seeking a polished front desk receptionist to be the first point of contact for their office. This role requires someone with experience in high-end environments who is confident engaging with high-net-worth individuals. Details on-site in Dallas, 5 days/week Professional, welcoming presence at the front desk Strong communication & interpersonal skills Qualifications Front desk reception experience in a luxury service environment Experience working with HNW individuals

P10 is looking to hire a Part-time Receptionist at our Uptown Dallas office. As the Part-time Receptionist at P10, this individual will play a pivotal role in creating a positive and efficient office atmosphere. They will be the first point of contact for clients, investors, and team members, ensuring a seamless experience. The ideal candidate will be a solutions-oriented self-starter who has exceptional interpersonal skills, a keen attention to detail, and the ability to uphold the highest standards of professionalism. Work Schedule: Part-time position (24 hours/week) Monday-Thursday, 9AM-3PM Primary Responsibilities: Welcome and greet visitors with professionalism and courtesy. Answer and direct incoming phone calls, taking messages when necessary. Maintain a polished and organized reception area. Ensure a high level of hospitality for clients and guests. Serve as a liaison between clients, investors, and internal staff. Handle inquiries with discretion and direct calls to the appropriate parties. Manage incoming and outgoing mail and packages. Provide administrative support to team members as needed. Assist with catering and technology needs in conference rooms. Coordinate conference room reservations and logistics. Ensure the office space reflects the professionalism and high standards of the firm. Monitor, order and replenish snacks and beverages. Ensure the kitchen area is clean and organized. Coordinate with building management for office maintenance. Periodically inspects printers to ensure good operating condition. Perform any special projects, additional duties and tasks as assigned. Qualifications High School Diploma or equivalent. 2 or more years of proven experience as a receptionist or in an administrative role, preferably at a professional services firm. Team player with proven ability to interact with employees and business partners at all levels. Impeccable professional appearance and demeanor. Strong organizational and multitasking abilities. Excellent verbal, written and interpersonal communication skills. Proficiency in Microsoft Office Word and Outlook and the ability to learn and utilize a variety of applications and systems. P10 is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at P10 are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate. Americans with Disabilities Act (ADA) P10 will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at ************** or *******************.

Primary Purpose: Maintain accurate attendance records for the campus. Under close supervision, perform data entry including attendance, Public Education Information Management System (PEIMS) data, and grades. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to use software to develop spreadsheets and databases, and do word processing Proficient in keyboarding, 10-key numerical data entry, and file maintenance Ability to meet established deadlines Experience: Two years of data entry experience preferred Major Responsibilities and Duties: Records and Reports 1. Collect and enter attendance and PEIMS data into established database and verify accuracy according to prescribed procedures. 2. Maintain student records and process requests for student information and transcripts. Process new student records, including requesting transcripts and records from other schools. 3. Assist parents, students, and faculty with questions regarding student attendance. 4. Contact parents/guardians to verify student absences as needed and report attendance problems to designated administrator. 5. Compile, maintain, file, and distribute all reports, records, and other documents as required following established procedures. Other 6. Assist in campus office as needed. 7. Maintain confidentiality. Additional Duties 8. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None.

About Us Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs. What we have to offer Our Compensation Package Includes: Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days) Medical, Dental, and Vision 401K match up to 4%. Company paid Life Insurance Company paid Short Term and Long-Term Disability Employee Assistance Program Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them. Duties and Responsibilities: Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. Sign in patients Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input. Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures. Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff. Ensuring that all charts are in compliance with documentation requirements. Completion of all filing of charts by end of day. Answer all incoming calls and route them to the appropriate staff including faxes. Work closely with provider staff to assure smooth patient flow and cut down on waiting time. Work closely with social services and refer patients who chronically do not keep their appointments for follow-up. Call and remind patient of his/her appointment including the six-month no show report. Follow up on "no show" patients on a daily basis. Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee. Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc. Maintenance and clean up of clinic lobby area. Check voicemails and return phone calls promptly. Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes. Assist in screening of Medicaid and other insurances. Accurately implement and collect co-pays. Maintain stock of office supplies. Keep all program fliers and information posted and available in waiting room. Compliance with all policies and procedures, including confidentiality for patients and patients records. Help with scanning procedures to get patient information into Electronic Health Record. Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels. Other duties as assigned by Supervisor, Operations Manager or Chief. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: Ability to work under pressure. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. Friendly personality with the desire to work with the public Ability to handle multi-functions. Understanding of community based organizations. Communicate patients' problems to the medical staff. Ability to relate to the public. High school graduate/GED. One year of medical experience from a similar setting. Formal training from a vocational school in lieu of the above. Ability to relate to patients, through familiarity with medical terminology and triage procedure. Must believe in health care with dignity for all Ability to communicate with people and understand their problems. Bilingual in English/Spanish highly preferred. Minimum typing speed of 35 wpm. Continuing Education and Training Requirements: Participates in training required by the funding source and/or required by licensing board.

Work Hours: 8:30 a.m. - 5:00 p.m. Workdays: Monday - Friday (weekends/evenings as needed) Location: 202 W French Pl, San Antonio TX. 78210 Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love. Summary: This position is the first contact for most of our clients will have with Grace Counseling. They are also the primary person for Grace Counseling outreach efforts, maintaining Charity Tracker with demographics and our Electronic Health Record, primary person coordinating Interns (including screening, scheduling them for interviews, managing their schedules, background and onboarding process, and training). Position Responsibilities: *The Front Desk Administrative Assistant performs front desk receptionist duties. They will be one of the primary points of contact for visitors and clients, monitor access to the campus, and answer the phones. *Assist with front desk receptionist duties at Grace Counseling. Greeting visitors and clients, monitor access to the center, open mail, schedule clients, process payments and answer the phones. *As EHR/Charity Tracker/Give PULSE administrator the client care coordinator inputs clients and providers in the system, and schedules clients for services. Coordinate all Outreach Activities including finding volunteers to participate, getting the materials together to take to the shows, and other duties as assigned. *The Front Desk Admin Assistant assists when medical records need to be scanned and is the primary point of contact for those needing copies of medical records. *The Front Desk Admin Assistant will focus on collecting demographics and statistics to enter into Charity Tracker for reports and grant proposals as well as PQI reporting. *Works as back up to Office Administrator on Credentialing Grace Counseling staff and interns in provider data sources so that the maximum amount of billing can be obtained for each staff *Is the contact for Grace Counseling's staff and interns to help them with any problems or concerns they have with entering case notes and converting them into billable units. Must complete all professional development training in a timely manner Must be sensitive to the service population's cultural and socioeconomic characteristics Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others. Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information. Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory. Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization. Other duties as assigned by Senior Director. Competencies Adaptability Advocacy Building Collaboration Communication Solution Oriented Requirements Minimum Qualifications: * Education * High school diploma Experience Minimum of 3 years' experience in customer service. Preferred Medical Billing experience with experience in Behavioral Health Billing and/or CPT coding experience. Will train the right candidate. License and Credentials Reliable transportation Valid driver license Must have a clean driving record Valid vehicle insurance Medical Billing Certification preferred Minimum Knowledge and Skills: Minimum of 1 years' experience in customer service and other office administrative tasks. Preferred to have a working knowledge of billing practices, accounting reports, and insurance claims; Experience with computer software and multi-line phones (i.e., Microsoft office, AdvanceMD/EHR software preferred); A solid grasp of HIPPA standards and Mental Health or ability to obtain this within 3 months of starting position. Must be detail oriented, organized, self-motivated, work well independently and on a team; Must have good written and verbal skills; Must have good critical thinking and problem solving skills. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position. Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at *************** You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted. Salary Description $15.00 - $18.50