Front desk agent jobs in Windsor, CA

Front Desk Agent As a Front Desk Agent (flexibility to work weekdays, weekends, holidays) , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling (full-time and part-time options) Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionDescription: About Appellation Born from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place-all designed to celebrate its destinations' culture, community, and craftsmanship. Developed by visionary co-founders Charlie Palmer, one of America's best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas. Join Appellation as its first hotels and resorts take root in 2025.? Overview of Position: The Front Desk Agent at Appellation Healdsburg is the face of our arrival and departure experience, serving as the first ambassador of the property's initial and lasting impression. This is an extraordinary opportunity to be part of the front of house team at one of Healdsburg's most distinguished properties, crafting innovative experiences and delivering memorable service that reflects the region's genuine hospitality. As a Front Desk Agent, you will play a vital role in executing the arrival, departure, in-house and concierge programming alongside the Front Office colleagues and leadership. You will be responsible for the hotel's front desk operations during your shift and be accountable for guest check-in/check-out, reservations, and guest requests. Responsibilities include being actively involved in arrival and departure processes, creating memorable interactions, maintaining the highest level of service standards in all interactions (digital, in person and over the phone), and supporting the luxury hospitality experience that defines our brand. Primary Duties and Responsibilities: Ensure exceptional guest service standards are maintained at all times, handling guest arrivals, departures, and special requests with professionalism and warmth. Assist in providing food and beverage service on arrival as a welcome amenity. Resolve guest complaints and issues promptly and professionally while helping maintain relationships and involve management. Manage daily front office operations including creating reservations, check-in/out functions in PMS, provide luggage and transportation assistance coordinating with housekeeping for room readiness, communicate guest preferences and requests to relevant departments. Actively operate duties to standard, ensuring proper greeting, check-in, and check-out procedures are followed during assigned shifts. Assist in managing the daily operation of the lobby/restaurant space during peak volume periods. Maintain knowledge of hotel amenities, services, and local attractions to provide exceptional concierge-level service to guests. Process guest payments, adjustments, and charges accurately while ensuring proper billing and posting of all guest transactions. Handle daily cash handling procedures following established security protocols for cash, keys, and guest information. Assist in preparing daily operational reports and communicate effectively with supervisors and other departments. Maintain accurate records of guest preferences and special requests, coordinating with other departments for group arrivals and special events. Ensure compliance with all hotel policies, procedures, and brand standards while maintaining knowledge of local laws, regulations, and safety requirements. Support emergency procedures and proper handling of guest data and privacy protection. Operate property management system (Maestro) efficiently, troubleshooting basic issues and maintaining proficiency with hotel technology and reservation systems. Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest experiences. Manage relationships with guests, travel agents, and booking platforms professionally and courteously. Maintain elegant and professional appearance of front desk areas and ensure workspace organization. Understand and respond to all guest needs and requests in a timely and professional manner. Attend all mandatory meetings and training sessions as directed. Maintain professional demeanor and standards that reflect the core values of the brand and its operating standards. Participate in daily shift meetings and line-up briefings. Support cross-training assignments required to support hotel operations. Perform other general tasks, including supporting other hotel departments, as directed by the Hotel Assistant Manager, Front Office Manager, General Manager, or Director of Rooms. Requirements: Skills & Qualifications: High school diploma or equivalent required. Associate degree in Hospitality Management, Business Administration, or related field preferred. Previous experience in hotel front desk operations, customer service, or hospitality industry preferred. Experience in luxury hotel environment a plus. Daily on-premises presence required. Ability to work under pressure and manage multiple tasks efficiently. Valid Smart Serve and RBS certification or ability to obtain within 30 days of employment. Excellent verbal and written communication skills, with fluency in the English language. Familiarity with ADA compliance, local fire safety regulations, and relevant current laws governing guest privacy and data protection. Ability to work a flexible schedule including morning, afternoon, evening, overnight, weekends and holidays. Knowledge of luxury hospitality standards and guest service concepts. Ability to maintain levels of quality and customer service typically expected of a luxury resort. Detail oriented, organized and efficient, and safety minded. Good team player with positive attitude and strong work ethic. Passion for hospitality, food and beverage, trustworthy, and open to learning, developing, and growing both personally and professionally. Systems usage: Microsoft Office products (Word, Excel, PowerPoint, and Outlook), Maestro (PMS), Toast (POS), Alice (guest requests, text messaging, and coordinating), Teams (internal messaging), and radio usage. Embrace Technology-continually learn, adapt, and master new operating systems and property management systems. Essential Functions: To perform the duties and requirements for this job, you must have the following physical abilities: Sit and stand for extended periods of time, walk up and down stairs and across property Enter data into a computer terminal, operate standard office equipment, and use telephone and radio See and read a computer screen and printed matter with or without vision aids Hear and understand speech at normal levels and on the telephone Speak so that others may understand at normal levels and on the telephone Constant: sitting, standing, walking and repetitive use of hands, arms, and legs Frequent: typing, use of mouse, bending of neck, climbing stairs, handling food and beverage, and handling luggage Occasional: twisting of neck You must have the ability to lift up to 25 pounds, bend, stoop, and reach; lift and carry equipment and supplies; walking daily up and down the stairs and sitting for periods up to 4 hours and the ability to work in a fast-paced environment with or without reasonable accommodations. Equal Opportunity Employer Appellation Hotels is an equal opportunity employer. We provide equal employment opportunities to all applicants regardless of race, color, national original, ancestry, sex, age, religion, sexual orientation, gender identity, marital or family status, disability, veteran status, genetic information or any other status considered unlawful by federal, state, or local laws Job Types: Full-time, Part-time Benefits: Dental insurance Employee discount Health insurance Vision insurance

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. * Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. * Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. * Maintaining complete knowledge of the resorts and other information including the following: * All resort facilities/services offered and hours of operation * All accommodations, layout, décor, attributes and locations * All studio rates, special packages and promotions * All spa treatments and offerings, their benefits and costs * Daily stats, including availability * Entertainment/special events scheduled on property and in the area * Directions to the resort from airports and other major landmarks * General info, descriptions and directions for local services, restaurants, wineries and points of interests. * Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. * Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. * Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications * Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. * Ability to create professional business letter correspondence. * Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. * Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

BASIC PURPOSE: Handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues. ESSENTIAL FUNCTIONS: 1. Answer telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately segmenting reservations into the appropriate category while using the hotel's selling strategy and knowledge of all rates, package plans and hotel services, in order to close out sale and up sell the hotel as appropriate. 2. Maintain good relations with all guests and know and implement procedures for giving special attention to VIP's & Special Club members. 3. Maintain a working knowledge of the sales and front office areas, credit policy, different room types and hotel services. 4. Monitor, sell, report closely and attempt to obtain alternate date reservations for all closed out dates by utilizing the wait list 5. Change and cancel reservations as guest request. When canceling a reservation with deposit, complete an advance deposit refund requisition. 6. Take reservations for suites, properly filling in necessary information following credit policy. Block rooms accordingly and distribute worksheet to departments involved. 7. Review group cover sheets to ensure accuracy and enter information into the computer system. 8. Report rate resistance and all problems to Director. NON-ESSENTIAL FUNCTIONS: 1. Answer letters, send brochures and information in response to guests' request. 2. Be familiar with duties of Director, Sales such as forecasting, coding, closing out and restricting dates. 3. Participate in hotel committees and task force opportunities. Knowledge and Skills: Education: A high school education or equivalent experience. Further education is desirable. Experience: Previous data entry and telephone experience is helpful. Skills and Abilities: Must possess telephone communications skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Ability to operate a computer. No. of employees supervised: None Travel required: None Hours Required: Scheduled days and times may vary based on need.

Job Description We're looking for a positive and professional hotel front desk receptionist to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation: $20 - $22 hourly Responsibilities: Mitigate customer complaints as needed General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Communicate with housekeeping to make sure guest rooms are ready Qualifications: Must have graduated high school, received a GED or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Well-versed in taking telephone calls and handling stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Working knowledge of Microsoft Office and reservation management systems Must have a flexible schedule and be available mornings, evenings and weekends About Company Tucked away in the storied AVA of Rutherford-just moments from Napa Valley's most iconic wineries-Rancho Caymus Inn is a luxurious boutique retreat with a soul as rich as its surroundings. Originally brought to life by Mary Tilden Morton, an heiress of the Morton Salt family, the inn is a heartfelt tribute to California's heritage and timeless beauty. Intimate and unmistakably unique, the inn blends old-world charm with modern indulgence, offering guests a quiet refuge in the heart of Napa Valley's finest food, wine, and natural beauty. Join our team and become part of a property that inspires creativity, celebrates hospitality, and provides a truly exceptional environment to grow, lead, and make a lasting impact.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job DescriptionBODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. Job Summary: The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, youll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code. Assist members/guests in person when they are in the studio and over email as inquiries come in. Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash. Initiate tasks and perform duties without direction/micromanagement. Monitor incoming emails and ensure proper check-in procedures are followed. Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities: Member and Guest Check-in Compliance Greet all incoming members and guests Ensure all check-in procedures are followed Thank guests for coming as they exit Sales Create new business internally through member promotions, referrals, and inquiries Promote specials to current and future guests Reach out to existing and potential members via email for sales opportunities Reconcile and report all incoming and outgoing transitions Successfully attain personal sales revenue targets Customer Service & Operations Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments Update Supply Request Log and Maintenance Log (depending on the issue) Promote and sell merchandise Keep the front desk area and entryway clutter-free, orderly, and clean Perform general cleaning duties to include hourly bathroom room and studio checks Follow up with members who have enrolled to ensure we are exceeding expectations Provide the highest level of customer service possible when communicating and interacting with guests Qualifications: 1-2 years of customer service or sales experience preferred 1-2 years MindBody software experience preferred Competitive drive to succeed in commission sales and performance based culture Excellent customer service skills Knowledge of sales practices and techniques Independent, self-starter with strong organizational skills Basic computer skills Strong communication skills in both oral and written Organized and detail-oriented Friendly, warm, compassionate, and welcoming personality Easy to talk to and comfortable around new people Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays) Certifications / Educational Requirements: High School Diploma or GED required Physical Requirements: The employee occasionally sits, walks, kneels, and reaches with hands and arms Ability to lift and/or move up to 25 lbs. Work Environment: While performing the duties of this job, regularly exposed to moving mechanical parts The noise level in the studio environment is loud Must be comfortable interacting with people and making them feel welcome This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Front Desk Receptionist for our programs in Solano County. About The Role: The Front Desk Receptionist will welcome and greet all participants and walk-ins and connect them with the proper services and/or program. This includes assisting program staff whose participants access the Housing Resource Center daily; people seeking housing, currently and previously Chronically Homeless participants, people with Serious mental health disorders and/or substance use disorders, and Transition Age Youth (ages 18-24), vendors, and community partners. Act as the internal liaison between Abode programs and assist with cross-referrals. Provide administrative support as needed to services teams housed in the Housing Resources Center. Maintain cleanliness, order, available resources, and welcoming vibe of the waiting room. The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds. Our Benefits & Perks: $25.00 - $27.00 per hour 100% paid health, vision, and dental options 19 PTO days & 12 Holidays per year Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more 3% retirement match/contribution Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others How You Make An Impact: Create a welcoming environment and provide warm, helpful customer service. Assist all participants that come into the Housing Resource Center with contacting their onsite service provider and navigating services. Deescalate participants and assist them in maintaining composure in the waiting area.  Help people with psychiatric symptoms and/or low tolerance for frustration manage their behavior in the waiting area and cope with unforeseen changes.  Maintain resources in the waiting area, have a strong understanding of these resources, and be able to explain resources to anyone who may stop in for assistance.  Assist service teams with dispensing stipend and payee checks throughout the week. Communicate with Abode teams regarding their appointments and drop-in participants. Manage referrals from internal Abode programs and connect the participants with the appropriate services. Communicate regularly with other internal Abode programs on the services being offered and space availability. Maintain cleanliness, order, available resources, and welcoming vibe of the waiting room. Other duties as assigned. How You Meet Qualifications: High school diploma or equivalent (GED) required. 1 year of field experience working with people with serious mental illness disorders and/or the homeless population.  Use of personal vehicle, proof of a valid and current California Driver's License and current insurance along with a clean DMV record required.   Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.   Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace  

Job DescriptionDescription: We are seeking a friendly, detail-oriented, and customer-focused Front Desk Agent to join our team. As the first point of contact for guests, you will play a vital role in creating a welcoming and seamless experience. Your responsibilities include managing reservations, check-ins and check-outs, handling guest inquiries, processing payments, and ensuring smooth front desk operations. If you thrive in a fast-paced hospitality environment and enjoy providing top-tier service, we look forward to hearing from you! Key Responsibilities: Guest Services: Greet guests warmly and assist with check-in/check-out processes efficiently. Provide guests with information about hotel services, amenities, and local attractions while addressing requests, special accommodation, and complaints in a professional and timely manner. Escalate as necessary. Coordinate with housekeeping and maintenance and other departments and staff to ensure guest needs are met and maintain an organized and inviting front desk area. Reservations & Bookings: Process and manage room reservations via phone, email, online platforms, and in person. Update and modify reservations while ensuring accuracy in guest records, monitor room availability and pricing to maximize occupancy and revenue, and handle cancellations, no-shows, and reservation changes in accordance with hotel policies. Financial Transactions & Billing: Process guest payments, deposits, refunds, and incidental charges securely while issuing invoices and receipts and resolving billing discrepancies. Maintain accurate financial records and reconcile transactions at the end of each shift to ensure proper account management. Hotel Operations & Administration: Follow company policies regarding safety, security, grooming and dress code, time and attendance, meal and rest breaks, and professionalism and conduct standards while maintaining accurate guest records, incident reports, and special request logs. Communicate effectively with hotel staff and departments to ensure seamless operations and handle confidential guest information with professionalism and discretion. Consistently uphold the hotel's high service standards and brand values. Qualifications & Skills: Education & Experience: Previous experience in customer service, front desk operations, or hospitality is preferred, as it provides a strong foundation for handling guest interactions and operational tasks efficiently. Technical & Soft Skills: Proficiency in hotel reservation and property management systems (e.g., Opera, Maestro, Cloudbeds, PMS, etc.) is highly desirable. Strong verbal and written communication skills, excellent problem-solving and conflict-resolution abilities, and keen attention to detail are essential. The ideal candidate should possess strong organizational skills, the ability to multitask in a fast-paced environment, a professional demeanor, and a customer-focused demeanor. Additionally, the ability to obtain and maintain Food & Alcohol Handler's Certification upon hire, if required. Assist other departments and perform other duties as assigned by management. Benefits: Discounts on hotel stays, dining, and spa services. Career growth opportunities and development within the hospitality industry. A supportive team that values creativity, collaboration, and passion. About MacArthur Place: Originally a historic estate, MacArthur Place has evolved into Sonoma's premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity. Join Our Team! If you are a passionate hospitality professional with the ability to provide exceptional service, we invite you to join us and become a key part of the MacArthur Place team! Click on “Apply”. Requirements: Physical Requirements & Work Environment: Flexibility to work various shifts, including nights, weekends, and holidays, is required. The role involves standing for extended periods and occasional lifting of objects such as luggage, mail, boxes, supplies and deliveries. Regular interaction with guests and staff in a dynamic hospitality environment is expected, as well as adaptability to indoor and outdoor working conditions.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Concierge is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities. Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality. Promote, sell, and up-sell spa services, packages, and retail products to guests. Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $18.50 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $18.50 - $23.79. This rate is only applicable for jobs to be performed at SpaWell at Napa Valley Marriott Hotel & Spa. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Marin Montessori School is seeking a professional and reliable substitute front desk team member to provide on-call coverage at our front desk as needed. The front office is open from 7:15 am to 4:30 pm, Monday through Friday. This position does not guarantee a set number of hours and may require short notice, although occasional long-term assignments may be available. This position is perfect for stay-at-home parents, college students, and retirees. Please review the entire job posting here. This is a flexible opportunity to support a vibrant school community and gain experience in a Montessori school environment. Your contributions help our school run smoothly, and families feel welcomed and supported. Start Date: ASAP Marin Montessori School is a community of passionate educators and engaged families. Our values-driven work environment emphasizes lifelong learning, collaboration, and professional growth. We are deeply committed to diversity, equity, and inclusion, and seek individuals who reflect and support these values. Marin Montessori School is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job Description Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Concierge is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities. Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality. Promote, sell, and up-sell spa services, packages, and retail products to guests. Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $18.50 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $18.50 - $23.79. This rate is only applicable for jobs to be performed at The Spa at The Lodge, Sonoma. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Qualifications Bilingual English/Spanish required. Prior dental experience is not required. Do you enjoy working with children and adults in a family-oriented and fun environment? We are a friendly orthodontic office in Novato looking to hire an enthusiastic and outgoing treatment coordinator/front desk. Our rockstar team wants you to join us! Perks to joining our practice - high salary, consistent hours, great doctors, room to grow, and a wonderful compensation package. Dental/orthodontic experience is preferred but not required. We are willing to train the right individual who wants a meaningful and long-term career. As a new hire, you will provide outstanding customer service, use your creativity posting on our social media, and be the welcoming face of our practice as the receptionist. The ideal candidate should have great communication and interpersonal skills and be patient-focused. Send your resume today to ******************************. We look forward to meeting you! Visit our website at ****************************** Also, check what others are saying about us on Google Reviews. We have the most 5-star Google Reviews for an orthodontic practice in Marin County. Our practice was voted as the Best Orthodontic Practice in Marin for 9 years in the Marin Independent Journal and was a 4-time winner in the Pacific Sun newspaper. Powered by JazzHR N9x5U3SIjZ

About FACE FOUNDRIÉ: FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We've been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 64 locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good. Job Description: As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Responsible for maintaining an organized schedule. Demonstrate, sell, recommend FACE FOUNDRIÉ products. Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand. Assist in all in store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory product training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Preferred Salon Experience Job Type: Part Time, Full Time (weekend and evening availability may be required) Education: Highschool, or equivalent

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. * Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. * Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. * Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. * Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. * Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. The starting pay rate for this position is $23.00 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications * 1 year in a similar role * Strong interpersonal and communication skills * Ability to handle multiple tasks efficiently * Familiarity with hotel management systems and basic computer skill Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar-each experience a celebration of the region's flavors and spirit. For more information: auberge.com/solage Follow Solage on Facebook and Instagram @SolageAuberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. The starting pay rate for this position is $23.00 per hour. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications 1 year in a similar role Strong interpersonal and communication skills Ability to handle multiple tasks efficiently Familiarity with hotel management systems and basic computer skill Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. Job Summary: The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to: Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code. Assist members/guests in person when they are in the studio and over email as inquiries come in. Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash. Initiate tasks and perform duties without direction/micromanagement. Monitor incoming emails and ensure proper check-in procedures are followed. Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities: Member and Guest Check-in Compliance Greet all incoming members and guests Ensure all check-in procedures are followed Thank guests for coming as they exit Sales Create new business internally through member promotions, referrals, and inquiries Promote specials to current and future guests Reach out to existing and potential members via email for sales opportunities Reconcile and report all incoming and outgoing transitions Successfully attain personal sales revenue targets Customer Service & Operations Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments Update Supply Request Log and Maintenance Log (depending on the issue) Promote and sell merchandise Keep the front desk area and entryway clutter-free, orderly, and clean Perform general cleaning duties to include hourly bathroom room and studio checks Follow up with members who have enrolled to ensure we are exceeding expectations Provide the highest level of customer service possible when communicating and interacting with guests Qualifications: 1-2 years of customer service or sales experience preferred 1-2 years MindBody software experience preferred Competitive drive to succeed in commission sales and performance based culture Excellent customer service skills Knowledge of sales practices and techniques Independent, self-starter with strong organizational skills Basic computer skills Strong communication skills in both oral and written Organized and detail-oriented Friendly, warm, compassionate, and welcoming personality Easy to talk to and comfortable around new people Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays) Certifications / Educational Requirements: High School Diploma or GED required Physical Requirements: The employee occasionally sits, walks, kneels, and reaches with hands and arms Ability to lift and/or move up to 25 lbs. Work Environment: While performing the duties of this job, regularly exposed to moving mechanical parts The noise level in the studio environment is loud Must be comfortable interacting with people and making them feel welcome This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Compensation: $16.96 per hour BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!