Post job

Front desk associate jobs in Brentwood, TN - 163 jobs

All
Front Desk Associate
Front Desk Agent
Mail Processing
Front Desk Receptionist
Front Desk Attendant
Clerical Worker
  • Postal Mail Processor - No Experience Required

    The Postal Service

    Front desk associate job in Murfreesboro, TN

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Postal Mail Processor - Paid on the Job Training

    Postal Source

    Front desk associate job in Murfreesboro, TN

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 3d ago
  • Urgently Hiring Postal Mail Processor -$72.4k average pay

    Postal Source

    Front desk associate job in Clarksville, TN

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 3d ago
  • Postal Mail Processor - Paid on the Job Training

    The Postal Service

    Front desk associate job in Clarksville, TN

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 3d ago
  • Postal Mail Processor - No Experience Required

    Postal Jobs Source

    Front desk associate job in Murfreesboro, TN

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Front Desk Associate

    Healthsource Chiropractic 3.9company rating

    Front desk associate job in Franklin, TN

    Benefits: PTO and other great benefits Continuous clinical and business training Company-paid CEU's Company-paid MalPractice Insurance If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You'll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You'll enjoy great pay, the opportunity to earn monthly bonuses, and benefits! Who you are:Do you have a gift for meeting new people and getting them to like you? Do people look to you first for help because they know it will get done? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients? Do you have a conscientiousness for doing things right and following tasks through to completion? What you will do: Insurance verifications Create financial worksheets Deliver financial reviews with patients Make product and supplement recommendations based on the doctor's treatment plan Scan incoming insurance EOBs Assist with marketing campaigns, creative content, community outreach Weekly patient reporting Maintain confidentiality as it pertains to HIPAA guidelines Work with the rest of the team to keep the clinic clean and clutter-free Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective Maintain patient accounts by obtaining, recording, and updating personal and financial information Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims Maintain business office inventory Other Administrative tasks What you need Two-year degree or more is preferred but not required Previous experience in customer service must be demonstrated If you feel you would be a great fit in our office please apply! We look forward to speaking with you! Compensation: $16.00 - $20.00 per hour WHAT WE DO: At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free. We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information. JOIN THE HEALTHSOURCE TEAM AND… Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan! Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Build a rewarding career with substantial earning potential Experience a practice environment that feels like home, with colleagues who feel like family. Spend your days in a professional, inviting clinic and foster meaningful connections with patients. Help patients achieve optimal health and wellness each day.
    $16-20 hourly Auto-Apply 60d+ ago
  • Clerical

    A&H Companies 3.9company rating

    Front desk associate job in Smyrna, TN

    Join our dynamic warehouse team as a Warehouse Clerk, where your energy and attention to detail will drive our operations forward! Your proactive approach and organizational skills will help maintain a well-functioning environment that supports our growth and customer satisfaction. This position offers an exciting opportunity to develop your skills in warehouse management and inventory control while contributing to a fast-paced, team-oriented setting. Qualifications Prior warehouse experience is preferred but not required; willingness to learn on the job is essential. The key requirement is that the applicant is reliable, responsible, and demonstrates sound judgment. Embark on a rewarding career where your contributions keep our business moving efficiently! We're committed to fostering a positive work environment that values safety, teamwork, and continuous growth. Apply today and help us deliver excellence every day! Hours Monday - Friday, 8AM - 5PM Pay $19.00/hr
    $19 hourly 7d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk associate job in Franklin, TN

    Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $25k-31k yearly est. 11d ago
  • Front Desk Agent

    Avion Hospitality

    Front desk associate job in Brentwood, TN

    Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $24k-29k yearly est. 14d ago
  • Front Desk Agent

    Hyatt Place Nashville/Brentwood

    Front desk associate job in Brentwood, TN

    Job DescriptionDescription: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $24k-29k yearly est. 12d ago
  • Front Desk Agent

    Yedla

    Front desk associate job in Brentwood, TN

    Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
    $24k-29k yearly est. 60d+ ago
  • Front Desk Receptionist

    Healthcare Support Staffing

    Front desk associate job in Franklin, TN

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Primary duties may include, but are not limited to: • The Receptionist is responsible for handling all incoming office calls and redirect to proper parties. • Must be comfortable speaking and handling phone work in an office environment. • Will also be organizing, directing and supporting the lobby area of the office. • They perform a wide variety of administrative duties while operating the company switchboard which include supporting work force management and various operations reports. • The Receptionist promotes a positive company image while interacting with fellow employees, clients and vendors. Qualifications Minimum Education/Qualifications/Licensures: HS diploma or GED At least 2 years' strong front office/admin experience from a healthcare background Excellent verbal and written communication skills Customer service minded Proficient with computers Ability to multi-task Additional Information Hello! My name is Krishna Gapuz and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). Are you an experienced Front Desk Processing Clerk in Santa Rosa, CA area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a growing company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you! If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (or you're more than welcome to call me at my office 321-574-6926.
    $24k-30k yearly est. 3d ago
  • Front Desk Receptionist - Bone and Joint Institute of Tennessee

    Medhq

    Front desk associate job in Franklin, TN

    Job Description OVERVIEW: The Receptionist/Registrar is responsible for coordinating reception area activities to promote communication throughout the Center as well as performing clerical and reception duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Supports the philosophy, goals, and objectives of the Organization. o Supports and performs according to approved policies and procedures. o Participates as a team member in support of the total preoperative process. o Considers patient rights in performance of job duties and responsibilities. · Contributes to the progress and development of the approved QAPI Program. o Supports risk management and participates in programs directed to patient and staff safety. o Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program. o Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care. · Communicate effectively with patients, visitors, physicians, and co-workers. o Interactions are respectful and courteous. o Communicate effectively and professionally using a translator when necessary. o Documents that information received from the patient are disseminated to the appropriate people or departments. · Maintains and promotes professional competence through continuing education and other learning experiences. o Participates in committees, conferences, and quality management activities. o Seeking new learning experiences by accepting challenging opportunities and responsibilities. o Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed. o Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and Facility requirements as requested with management approval. · Adheres to safety policies and procedures in performing job duties and responsibilities. o Reports observed or suspected violations, hazards, and noncompliance according to Facility policy. o Observes safety measures in performance of job duties and responsibilities; enforces compliance with safety policies and procedures. o Responds to emergency situations with competence and composure. · Interacts appropriately with various age groups. o Accurately assesses and interprets age-specific patient data. o Accurately interprets age-specific patient responses to questions and instructions. · Admits patients to Center following the established policies and procedures. o Assembles patient medical record forms and prepares patient identification. o Obtains information needed to register patient; attaches patient identify documentation. o Reviews forms for patient signature; obtains forms or signature(s) as needed. o Provides information to the patient's family in the waiting area according to Center policy. · Checks for accuracy of demographics, insurance, policy numbers, social security number, race, and ethnicity at time of registration. · Coordinates reception area activities for effective communication throughout the Center. o Greeting patients and visitors in a friendly manner. o Answers telephone and intercom quietly and courteously. o Receives and relays messages effectively. o Maintains and protects each patient's right to confidentiality. o Identifies emergencies and initiates response according to Center policy. · Assumes clerical duties and responsibilities. o Assists in ordering and stocking clerical supplies. o Assists in maintaining cost-effectiveness by preventing waste of supplies. o Maintains order and cleanliness for the front desk. o Performs interdepartmental errands when needed. o Places diagnostic test reports in appropriate section of patient medical record. o Assists with preparation and maintenance of Center records and reports. · Monitors the nourishment area. o Stocks nourishment area. o Maintains cleanliness and order of the area. · Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: · This job has no supervisory responsibilities. COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Intellectual · Synthesizes complex or diverse information. · Collects and researches data. · Uses intuition and experience to complement data. · Designs workflows and procedures. · Generate creative solutions. · Translate concepts and information into images. · Use feedback to modify designs. · Apply design principles. · Demonstrates attention to detail. · Identifies and resolves problems in a timely manner. · Gathers and analyzes information skillfully. · Develop alternative solutions. · Works well in group problem solving situations. · Uses reason even when dealing with emotional topics. · Develop project plans. · Coordinates projects. · Communicates changes and progress. · Completes projects on time and budget. · Manages project team activities. · Assesses own strengths and weaknesses. · Pursues training and development opportunities. · Strives to continuously build knowledge and skills. · Share expertise with others. Interpersonal · Manages difficult or emotional customer situations. · Responds promptly to customer needs. · Solicits customer feedback to improve service. · Responds to requests for service and assistance. · Meets commitments. · Focuses on solving conflict, not blaming. · Maintains confidentiality. · Listen to others without interrupting. · Keeps emotions under control. · Remains open to others' ideas and tries new things. · Speak clearly and persuasively in positive or negative situations. · Listens and gets clarification. · Responds well to questions. · Demonstrates group presentation skills. · Participate in meetings. · Balances team and individual responsibilities. · Exhibits objectivity and openness to others' views. · Gives and welcomes feedback. · Contributes to building a positive team spirit. · Puts success of team above own interests. · Able to build morale and group commitments to goals and objectives. · Supports everyone's efforts to succeed. · Recognizes accomplishments of other team members. · Write clearly and informatively. · Edit work for spelling and grammar. · Varies writing style to meet needs. · Presents numerical data effectively. · Able to read and interpret written information. Organization · Demonstrates knowledge of Center policy. · Shows respect and sensitivity for cultural differences. · Educates others on the value of diversity. · Promotes a harassment-free environment. · Build a diverse workforce. · Treats people with respect. · Keeps commitments. · Inspires the trust of others. · Works with integrity and ethically. · Upholds organizational values. · Follows policies and procedures. · Completes administrative tasks correctly and on time. · Supports organization's goals and values. · Benefits organization through outside activities. · Supports affirmative action and respects diversity. · Develop strategies to achieve organizational goals. · Understands organization's strengths & weaknesses. · Analyzes market and competition. · Identifies external threats and opportunities. · Adapt strategy to changing conditions. Self-Management · Adapts to changes in the work environment. · Manages competing demands. · Changes approach or method to best fit the situation. · Able to deal with frequent changes, delays, or unexpected events. · Consistently at work and on time. · Ensure work responsibilities are covered when absent. · Arrives at meetings and appointments on time. · Follows instructions, responds to management direction. · Take responsibility for your own actions. · Keeps commitments. · Commits to long hours of work when necessary to reach goals. · Completes tasks on time or notify appropriate person with an alternate plan. · Volunteers readily. · Undertakes self-development activities. · Seeks increased responsibilities. · Take independent actions and calculated risks. · Look for and takes advantage of opportunities. · Asks for and offers help when needed. · Displays original thinking and creativity. · Meets challenges with resourcefulness. · Generate suggestions for improving work. · Develop innovative approaches and ideas. · Presents ideas and information in a manner that gets others' attention. · Displays willingness to make decisions. · Exhibits sound and accurate judgment. · Supports and explains reasoning for decisions. · Includes appropriate people in the decision-making process. · Make timely decisions. · Sets and achieves challenging goals. · Demonstrates persistence and overcomes obstacles. · Measures self against standard of excellence. · Takes calculated risks to accomplish goals. · Prioritize and plans for work activities. · Use time efficiently. · Plans for additional resources. · Set goals and objectives. · Organize or schedules other people and their tasks. · Develops realistic action plans. · Approaches others in a tactful manner. · React well under pressure. · Treats others with respect and consideration regardless of their status or position. · Accepts responsibility for own actions. · Follows through on commitments. · Demonstrates accuracy and thoroughness. · Looks for ways to improve and promote quality. · Apply feedback to improve performance. · Monitors own work to ensure quality. · Meets productivity standards. · Completes work in a timely manner. · Strives to increase productivity. · Works quickly. · Observes safety and security procedures. · Determines appropriate action beyond guidelines. · Reports potentially unsafe conditions. · Use equipment and materials properly. Language, Math, and Reasoning · Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in on and one and small group situations to customers, clients, and other employees of the organization. · Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. · Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. EDUCATION, EXPERIENCE, and TRAINING: · 2 years of experience. CERTIFICATES, LICENSES, REGISTRATIONS: · BLS COMPUTER SKILLS: · Excellent computer skills in a Microsoft Windows environment. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · The employee must regularly lift and/or move up to 50 pounds. · While performing the duties of this job, the employee is regularly required to stand, walk, and sit. use hands to finger, handle, or feel, · While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. · While performing the duties of this job, the employee is regularly required to talk and hear. · While performing the duties of this job, the employee is regularly required to climb or balance and stoop, kneel, crouch, or crawl. VISION REQUIREMENTS · There are no special vision requirements. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. · This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.) Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. Powered by ExactHire:190945
    $24k-30k yearly est. 6d ago
  • Hotel Front Desk Attendant

    Everhome Suites Clarksville

    Front desk associate job in Clarksville, TN

    Job DescriptionWe are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation: $12 - $14 hourly Responsibilities: Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Take reservations over the telephone, through emails and in person, including groups Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Qualifications: Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Availability to work flexible schedules, including weekends and holidays. Proven customer service experience with a strong guest-focused mentality Experience in hospitality or customer service is preferred but not required. About Company ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.
    $12-14 hourly 3d ago
  • WSS - Hotel Front Desk (GSA) 1

    Sandpiper Hospitality Management, LLC

    Front desk associate job in Clarksville, TN

    Guest Services Ambassador (GSA): The Hotel's Face and Service Champion! Your Challenge: Be the Main Point of Contact, Drive Front Desk Efficiency, and Guarantee an Excellent Guest Experience! Ready to be the "face" of the hotel and the primary leader in guest satisfaction? Join Sandpiper Hospitality (SH) , one of the fastest-growing companies in the extended stay market , as our next Guest Services Ambassador (GSA)! This dynamic role requires you to conduct all front desk operations in an efficient, accurate, and thorough manner . You will work closely with other departments to ensure every guest enjoys an exceptional stay, embodying our value to "Bring the Energy." Your Essential Service & Operational Functions As the GSA, you are the cornerstone of the guest journey, responsible for administrative accuracy, service excellence, and property safety. Key Responsibilities Include: Guest Relations: Provide an excellent guest experience by greeting guests warmly and offering assistance. Meet with and solicit comments from guests regularly to determine satisfaction. Respond to situations as they arise and manage guest conflict effectively. Front Desk Coordination: Coordinate all front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events . Handle operational needs efficiently to ensure a seamless experience. Safety & Compliance: Ensure safety of the building and occupants , contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency. Inspect studios and public spaces daily according to company and brand standards. Revenue Generation: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to maximize overall revenue. Operational Support & Shift Requirements You are key to the smooth running of the property, providing cross-functional support and maintaining a constant presence. Property Support: Perform Laundry Duties (sorting, washing, drying, and folding company linen and terry, plus general cleaning of facilities). Team Versatility: Cross-train on the duties of all non-management staff members and perform those duties as needed or requested by supervision. Shift Commitment: GSAs are required to stay on site for their entire shift until relieved. A paid 30-minute meal break is provided in consideration; the break is to be taken as available. Ready to step into this critical customer-facing role where your energy and efficiency drive guest satisfaction?
    $20k-27k yearly est. Auto-Apply 6d ago
  • Front Desk Agent/Guest Services Representative

    24-7 Hotel Management

    Front desk associate job in Murfreesboro, TN

    Responsive recruiter Job Description: Are the one one who loves interacting with people? Love talking and mingling? Love to see the smiles on peoples faces when you have provided them with an exceptional experience? Find pleasure in helping others? Do you find satisfaction in seeing your team exceed their goals and even more so exceeding your own expectations? Then, this is your calling! Come learn the meaning of hospitality by being a part of our team! Our Guest Services agent take pride in providing an exceptional guest experience to all guest they encounter, whether behind the front desk or not. Providing the exceptional experience means that we constantly strive to go above and beyond, to do it right the first time and to exceed our guests expectations. Does that sound like you? Then join us! Job Requirements: • Be a champion for the hotel brand with training and certifications.• Know your community, make recommendations for entertainment, dining etc.• Interact with both internal and external guests with a pleasant, professional, and approachable demeanor• Check-in and check-out guests while contributing to overall positive experience upon arrival and departure• Greet, register, and assign rooms to guests in a friendly and warm manner.• Issue room key and escort instructions to Bell Person or directly to guest, as appropriate, without announcing room numbers.• Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.• Keep record of room availability and guest's accounts.• Make, confirm and cancel reservations for guests.• Compute bill, collect payment, and makes change for guests.• Post charges such as room, food, liquor or telephone by hand or machine, as appropriate.• Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.• Understand and enforce the hotel company credit policies. Account for all cash and make deposits in accordance with hotel and company policies.• If functioning in a Lead Capacity:o Take responsibility for assigned employees in the absence of the Supervisor,o Assign work and ensure proper performance of assigned employees.• Make restaurant, transportation or entertainment reservations for guests, as needed• Deposit guest's valuables in hotel safe or safe-deposit box, as needed• Order complimentary flowers or champagne for special guests• Other duties as assigned Necessary Skills: • Exceptional interpersonal skills • Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds • Knowledge of local events and points of interest to provide specialized knowledge to guests while using judgement to determine appropriate recommendations • Willingness and ability to multitask and adapt as daily function changes from one objective to another as the business demands • Focus on exceptional guest satisfaction and project this desire through positive interaction with guests while striving to provide an excellent experience for all guests, both internal and external • Must be able to communicate effectively in both verbal and written form Physical Requirements: • Must be able to stand for extended periods of time • Must be able to climb stairs • Must be able to thrive in a fast-pace environment • Must be able to use a ladder and step stool • Must be able to lift up to 10 pounds frequently and 25 pounds periodically • Must be able to pull up to 25 pounds occasionally • Must have visual acuity to distinguish between objects both near and far (with or without corrective lenses) • Must have sufficient manual dexterity and knowledge to interact with a switchboard and a computer keyboard (for instance) 24-7 Hotel Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our Culture: 24-7 Hotel Management is a local company in the hospitality industry that maximizes our profit potential through training, support, and by creating a dynamic culture for our quality personnel. We have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor. Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel. 24-7 Hotel Management promotes innovation, initiative, creativity and constantly strives to improve ourselves. Benefits: 24-7 Hotel Management offers a safe and stable work environment with an open-door policy, paid vacation, paid training, supplemental health, vision, dental and life insurance; and discounted room nights when traveling in our family of hotels. Compensation: $12.00 - $15.00 per hour We are an exciting world class leader in the hospitality industry. We have maximized our profit potential through training, support, and by creating a dynamic culture for our quality personnel. We have empowered our Guest Services Agents to execute their duties in a manner that ensures our Guests Come First as they are the closest to our guests. We sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact. We have made TEAMWORK central to every endeavor. We challenge every individual to strive for excellence through high performance and loyalty to our guests and our organization. We are unwilling to lower our standards or accept second best efforts from our personnel. We promote innovation, initiative, and creativity. We are constantly striving to improve ourselves.
    $12-15 hourly Auto-Apply 8d ago
  • Front Desk Agent

    MCR Hotels

    Front desk associate job in Smyrna, TN

    Home2/Tru By Hilton Smyrna Nashville TN SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
    $24k-29k yearly est. 4d ago
  • Hotel Front Desk Agent (Part Time)

    Skyline Smyrna Hotel LP

    Front desk associate job in Smyrna, TN

    Job DescriptionBenefits: Employee discounts Free uniforms Paid time off Job Title: Front Desk Agent Company: Courtyard by Marriott Nashville - Smyrna Courtyard Nashville Smyrna is looking for a friendly, professional, and customer service-oriented Front Desk Agent to be the first point of contact for our guests. The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to multitask in a fast-paced environment. Key Responsibilities: Greet and welcome guests with a warm, professional demeanor, ensuring a seamless check-in and check-out experience using Marriott's PMS system. Handle guest inquiries, concerns, and special requests with professionalism and efficiency. Process reservations, modifications, cancellations, and payments while maintaining billing accuracy. Answer phone calls and emails, providing assistance with bookings and general inquiries. Offer recommendations on hotel amenities, local dining options, and attractions. Coordinate with housekeeping and maintenance teams to address guest requests promptly. Maintain accurate guest records while upholding confidentiality and security standards. Resolve guest concerns or complaints in a courteous and timely manner. Follow Marriott brand standards and adhere to hotel policies to ensure a high level of service. Qualifications: Experience: MUST have FOSSE experience. Previous front desk, hospitality, or customer service experience required. Skills: Strong communication and problem-solving abilities. Ability to multitask and remain calm under pressure in a fast-paced environment. Other Requirements: Professional demeanor and a positive, team-oriented attitude. Flexibility to work various shifts, including evenings, weekends, and holidays. If you have a passion for hospitality, wed love for you to join our team!
    $24k-29k yearly est. 10d ago
  • Front Desk Receptionist

    Pet Palace

    Front desk associate job in Clarksville, TN

    Pet Palace is looking for caring individuals to work at our professional pet boarding/daycare/grooming facilities. We are a fun team that takes pride in our jobs and most importantly, WE LOVE DOGS! What makes Pet Palace so special? We truly care about our employees and want to see everyone grow! Our ideal candidate is someone who loves dogs! Self-motivated, team-oriented, flexible, hardworking and can bring high energy, positive, caring, enthusiastic, and a cheery disposition for our clients and their pets. Candidate should possess a drive for learning new things and self-elevation. Must be able to multi-task, work in a high/fast-paced volume environment and have great customer service skills. Responsibilities: Communicate with clients in a very friendly and professional way. Answering phones, scheduling appointments and reservations Being attentive to client and pet needs. Customer service skills. Job tasks added as needed. Check-in and out clients. Process payment transactions, correctly. Keeping the lobby and groom areas clean and tidy including but not limited to: keeping reception desk, lobby, groom kennels and holding rooms clean and sanitary, cleaning floors, bathroom, and rotating laundry. Relay appropriate information to/from clients to groomers, staff, and/or management. Computer skills: Able to learn our system and other skills needed to effectively navigate our software. Requirements: * Animal lover *Outgoing and Quick learner * Responsible and reliable * Ability to handle difficult dogs in a calm professional manner with patience and kindness. * Maintain a clean and orderly work area, and have a neat and professional appearance. * Ability to manage time effectively * Ability to lift/move up to 60 lbs. * Dependable transportation and phone * Punctual Pay: $10 - $15/hour Benefits: Employee discount Monthly tips Flexible schedule Shifts Offered: Day shift 6:50am - 1:00pm Night shift 1:00pm - 7:00pm HOLIDAY PAY & PEAK PAY
    $10-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent - Part Time

    The Mint Gaming Hall Kentucky Downs 4.1company rating

    Front desk associate job in Franklin, KY

    BIG BENEFITS OF WORKING AT THE MINT: Wage: $15.00 per hour Weekly Pay Fully paid Company Life Insurance 401K with Company Match FSA/HSA We have BIG FUN! JOB SUMMARY: The Front Desk Agent enhances the guest experience by providing knowledgeable & professional service to all Team Members and guests. Front Desk Agents accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Answers telephones. Understand Bonvoy & The Mint Gaming Hall rewards programs. Must possess the ability to problem solve and address guest concerns through effective communication skills and the ability to demonstrate good judgement to include seeking management's assistance as needed. JOB RESPONSIBILITIES: Greet, register, and assign rooms to guests of hotels or motels. Contact housekeeping or maintenance staff when guests report problems. Issue room keys and escort instructions to bellhops. Make and confirm reservations. Verify customers' credit and establish how the customer will pay for the accommodation. Stocks, cleans and provides service to the market area. Stocks, tracks, and orders supplies as needed. Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Reports any maintenance or safety concerns to supervisor in a timely manner. The ability and willingness to work in a fast-paced and high-volume environment. To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset. The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner. The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions. Maintain regular attendance at scheduled shift and staff meetings Maintain professionalism and a friendly and approachable demeanor throughout the shift. EDUCATION AND EXPERIENCE: High school diploma or general equivalency diploma (GED) preferred. Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy. Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled. Must be able to obtain required work cards, and non-gaming registration as required by the local jurisdiction. Must be 18 years of age or older. Must pass any and all required background checks. The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristics protected by state or federal law.
    $15 hourly 4d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Brentwood, TN?

The average front desk associate in Brentwood, TN earns between $18,000 and $30,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Brentwood, TN

$23,000

What are the biggest employers of Front Desk Associates in Brentwood, TN?

The biggest employers of Front Desk Associates in Brentwood, TN are:
  1. HealthSource Chiro
Job type you want
Full Time
Part Time
Internship
Temporary