Front desk associate jobs in Brookline, MA - 1,508 jobs
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Postal Mail Processor - Paid on the Job Training
The Postal Service
Front desk associate job in Boston, MA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
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Postal Mail Processor - Paid on the Job Training
Postal Source
Front desk associate job in Boston, MA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Urgently Hiring Postal Mail Processor -$72.4k average pay
Postal Jobs Source
Front desk associate job in Boston, MA
POSTAL MAIL PROCESSOR
NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security.
The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card).
Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail.
The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description.
Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination.
The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
$24.6-39.3 hourly 1d ago
Hilton Boston Woburn - Front Desk Supervisor
Aimbridge Hospitality 4.6
Front desk associate job in Woburn, MA
Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star. Operations Maestro: Keep things running like cl Supervisor, FrontDesk, Team Leader, Hotel
$40k-56k yearly est. 1d ago
Receptionist
King & Bishop
Front desk associate job in Framingham, MA
***On-site Monday through Friday, 9am-5pm in Framingham, MA***
Receptionist
$20-$23/hr depending on experience
6-8-week contract to cover a medical leave
Fully onsite 9-5 M-F (35 hours) + an unpaid hour for lunch
JOB DESCRIPTION
In this role you will serve as the initial point of contact for all visitors entering the facility. Ensuring their needs are identified and addressed appropriately, and directing to relevant internal departments in a timely and professional manner.
PRIMARY RESPONSIBILITIES
Act as the first point of contact for all individuals entering the facility; assess service needs and connect each person to the appropriate internal department.
Provide high-quality customer service to clients seeking in-person assistance.
Collect and route client paperwork for various programs, ensuring same-day delivery to the appropriate department.
Assist clients in communicating emergency situations to the appropriate internal team immediately.
De-escalate conflicts and respond calmly to challenging situations as they arise.
Oversee reception and designated waiting areas to ensure visitors' needs are met efficiently.
Provide clear direction and guidance to visitors regarding facility policies and protocols.
Engage with all clients respectfully by identifying and responding to their needs, whether within or outside the immediate scope of the role.
Interact with visitors using a professional, compassionate, and trauma-informed approach.
Attend and participate in team meetings as requested; communicate effectively with internal staff across departments.
Maintain strict confidentiality of client, employee, and organizational information in accordance with applicable federal and state laws, as well as funder requirements.
Ensure compliance with all program, departmental, organizational, and funder policies and procedures.
Perform other related duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
High School Diploma or equivalent required
Working knowledge of Microsoft Word, Excel, and Windows
One to three years of clerical or administrative experience
Basic reading, writing, and arithmetic skills
Demonstrated experience adhering to confidentiality requirements
Strong customer service, interpersonal, and verbal communication skills
Experience utilizing de-escalation techniques and trauma-informed practices
Bilingual proficiency in Spanish and/or Portuguese preferred
$20-23 hourly 2d ago
Receptionist
Talent Groups 4.2
Front desk associate job in Waltham, MA
We are seeking a friendly, professional FrontDesk / Administrative Assistant to serve as the first point of contact for clients, visitors, and employees. This role supports daily office operations, provides administrative assistance, and helps create a welcoming, well-organized workplace.
Qualifications
Minimum 2 years of experience in receptionist role.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Concur.
Strong organizational, communication, and time-management skills
Professional, customer-focused demeanor with a positive attitude
Ability to thrive in a fast-paced, collaborative environment
$29k-36k yearly est. 2d ago
Receptionist
Chrysalis 3.8
Front desk associate job in Burlington, MA
Receptionist Role
Burlington, MA
Part-Time Contract Role - 30 Hours Per Week - Day Time Hours
$27/hour
Scope of Services
Provide on-site coordination and monitoring services to support a GMP-regulated life sciences facility by maintaining controlled access, ensuring personnel safety, and protecting facility, equipment, and operations.
Core Responsibilities
Control and monitor facility access in accordance with approved badge levels, access permissions, and after-hours requirements.
Verify identity and authorization of employees, visitors, contractors, and vendors using government-issued identification and access credentials.
Manage visitor registration, badging, and escort requirements using the approved visitor management system.
Monitor surveillance, alarm, and access control systems and notify management team of security or safety events.
Conduct routine interior and exterior walks and inspections to identify security risks, safety hazards, or abnormal conditions.
Monitor cafeteria consumable inventory and monitor conference room booking, client and internal personnel.
Party coordinator for holidays and special events.
Monitor and distribute incoming and outgoing mail.
Communicate effectively with facility management for visitors and emergency responders as required.
Responsible for supporting the facility management team with client site visits, scheduling and catering needs.
Assist with recruitment activities, including coordination of interviews and communication with new hires.
Coordination for new employee onboarding i.e., safety training, badge issuance, GDP Quality Training, HR related topics.
GMP & Compliance Expectations
Adhere strictly to site procedures, and GMP requirements.
Maintain accurate, legible, and traceable records to support audits and inspections.
Immediately escalate conditions that could impact personnel safety, facility security, or regulated operations.
Maintain professional conduct, appearance, and confidentiality at all times.
Contractor Requirements
Contractor personnel shall be trained on site-specific security and safety procedures prior to assignment.
Contractor shall ensure proper shift coverage, handoff, and continuity of services.
Contractor personnel must comply with all facility security, safety, and confidentiality requirements.
All incidents or deviations shall be promptly reported and documented.
$27 hourly 3d ago
Front Office Assistant
Monument Staffing
Front desk associate job in Stoneham, MA
*
The Front Office Assistant serves as the first point of contact for patients and visitors and plays a key role in ensuring smooth daily operations of a small healthcare practice. This individual supports scheduling, registration, patient communication, insurance-related clerical processes, and general administrative functions while maintaining a welcoming and professional frontdesk environment. The ideal candidate is organized, detail-oriented, discreet, and comfortable balancing customer service responsibilities with administrative accuracy.
Key Responsibilities
Welcome patients and visitors, provide clear directions, and ensure a positive first impression of the practice.
Verify and update patient information in the clinic's practice management system.
Maintain a calm, respectful, and professional demeanor in all patient interactions.
Uphold patient dignity and confidentiality at all times in compliance with HIPAA standards.
Coordinate appointment scheduling, confirmations, cancellations, and rescheduling according to clinic procedures.
Enter and maintain accurate patient registration and demographic information.
Conduct reminder outreach prior to scheduled appointments and assist with follow-up scheduling as needed.
Respond to patient needs promptly while ensuring appointment workflows remain accurate and efficient.
Answer incoming calls, screen inquiries, and route messages appropriately with attention to detail.
Assist patients with general questions related to appointments, documentation, and next steps.
Contact patients when services/items are ready for pickup, when applicable.
Assist with insurance verification and documentation review to ensure accuracy against payer guidelines.
Support billing-related clerical tasks including basic invoice preparation and insurance follow-up on outstanding balances.
Respond to routine billing questions and escalate complex concerns to the appropriate team member.
Collect copayments and other fees following practice procedures.
Post payments accurately, support daily reconciliation, and assist with balancing the register.
Prepare deposits, track petty cash activity, and support regular bank deposits as directed.
Maintain patient charts and ensure forms are current, organized, and appropriately filed.
Support the upkeep of frontdesk forms and administrative documents to ensure current versions are used consistently.
Open, sort, and distribute incoming mail.
Prepare shipments and process outgoing packages as needed.
Order and maintain front office supplies, forms, and other essential materials required for daily operations.
Assist with general administrative tasks and provide support to clinical staff as needed.
Ensure the front office and reception area are clean, organized, and ready for the start of each day.
Support routine maintenance tasks such as tidying the waiting area, restocking materials, and managing trash/recycling removal per office procedure.
Assist with practice outreach and marketing initiatives, such as distributing materials or supporting community-facing tasks as assigned.
Qualifications & Skills
Bachelors degree preferred; additional coursework in healthcare administration or business is a plus.
Prior experience in a medical or healthcare front office environment strongly is a plus.
Must keep up to date with COVID vaccines and boosters and flu vaccines.
Strong interpersonal communication skills with the ability to interact professionally with diverse patients.
Excellent organizational ability and attention to detail, especially when handling scheduling and data entry.
Comfortable working with practice management systems and basic office software.
Ability to handle sensitive information with discretion and maintain strict confidentiality.
Dependable, punctual, and able to manage multiple competing priorities in a fast-paced setting.
*Quoted hourly range does not guarantee the final hourly offer. Offers will be determined by variables such as years of experience, education level, etc. by the client.**
**This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. Specific details will be provided to candidates that are invited to interview with the client.**
$32k-42k yearly est. 4d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Front desk associate job in Boston, MA
Job Description
PT FrontDesk Receptionist
Senior Administrative Assistant, Assistant Manager
Employee Category: Part-Time, Year-Round
, Non-Exempt
Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The FrontDesk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
Welcome members and guests, by name when possible, in a hospitable and friendly manner
Provide schedule of events and information to members and their guests
Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
Be first point of contact and relay information to the management team when an emergency occurs on property
Receive vendors and direct them as necessary
Keep updated directions to the Club for the FrontDesk including local directions for major highways
Campus Directions for membership and vendors
Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
Oversees and updates Members First Dining and Club's website (reservations):
Bedrooms
Accept and monitor reservations and confirmations
Maintain waitlist reservations
Print welcome cards and keep card template current
A la Carte
Accept and monitor reservations in Members First Dining
Work with Management Team on blocking time periods as necessary
Events
Accept and monitor reservations, confirmations and cancellations
Call members 96 hours prior to event to confirm reservations
Monitor waitlist reservations and contact members as directed by Management
Maintain up to date event information at the FrontDesk
Work closely with the Communications and Management Team to create and or print:
Weekly write-ups, change sheets and late issued write-ups-keep current
A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
Buffet Signs and Table Numbers
Place Cards
Additional Administrative tasks as prescribed
Oversees the distribution of Club keys
Organize and distribute the Club newspapers
Create and post deceased member cards-remove at the correct time
Maintain sign out sheets and logs in FrontDesk manual
Overnight car log
Required Skills:
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
Exposure to a private club environment is preferable
Excellent organizational skills, ability to multitask and strong interpersonal communication skills
Must be detail-oriented and work effectively while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Ability to prioritize, organize and follow up on daily assignments and responsibilities
Administrative experience is preferable
Uniform Requirements:
Business Attire
TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
Stand, walk, bend and lift for up to 9 hours per day
Sunday - Monday, 2pm - 10pm, Optional Additional Hours
$33k-37k yearly est. 25d ago
Overnight Front Desk Agent
Raffles
Front desk associate job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight FrontDesk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight FrontDesk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight FrontDesk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications
Minimum of 1-2 years' experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite
Additional Information
Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.
$27.9-31 hourly 30d ago
Overnight Front Desk Agent
Accorhotel
Front desk associate job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight FrontDesk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight FrontDesk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight FrontDesk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications
Minimum of 1-2 years' experience in a luxury hotel environment preferred
High school diploma or equivalent
Previous experience with OPERA preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer programs including MS Office Suite
Additional Information
Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities.
$27.9-31 hourly 33d ago
Front Desk Agent
Omni Hotels & Resorts
Front desk associate job in Boston, MA
As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.
Job Description
FrontDesk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. FrontDesk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. FrontDesk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues, and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Rate per hour for this job classification starts at $30.83 and increases to $31.33 after 90 days.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
To be fully acquainted with different points of interest.
Ensure the public areas (lobby) is maintained, clean and tidy by partnering with the Housekeeping Department.
Responsible for a bank and all cash handling procedures.
Accept other special duties as required by management.
Interact with other departments to ensure that guests' needs are satisfied.
Speak to guests in a friendly, warm manner, making them feel welcome at the hotel.
To proactively work to seek out ways in which to improve the hotel experience for our guests.
Handling of special requests; i.e. flowers, amenities, gifts, rental cars, forwarding luggage, private planes, sight-seeing tours, etc.
Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
Maintain a professional, neat and organized appearance according to Omni standards.
Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
Attend all required department trainings and meetings.
Perform any other duties required by management
Qualifications
Previous luxury hotel experience is preferred.
Previous front office experience is preferred.
Ability to stand for the entire scheduled shift.
Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
Knowledge of Property Management Systems and related computer programs
Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.
Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
Must have the ability to report to work on time and when scheduled.
Must have the ability to stand and/or walk for extended periods of time.
Must meet standards of appearance and maintain a high level of personal hygiene at all time.
Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
Computer literacy to include: Payroll systems, Microsoft Office
$30.8 hourly Auto-Apply 18d ago
Front Desk/ Receptionist
Mindlance 4.6
Front desk associate job in Cambridge, MA
• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
$32k-38k yearly est. Easy Apply 9h ago
Front Desk Agent
Elevare Branding
Front desk associate job in Boston, MA
Elevare Branding is a growing company committed to delivering excellence through professionalism, organization, and outstanding client interaction. We believe that the first impression defines the experience, and our frontdesk team plays a vital role in representing our values, culture, and commitment to quality.
Job Description
We are seeking a reliable and professional FrontDesk Agent to serve as the first point of contact for visitors, clients, and internal teams. This role is essential in maintaining a welcoming, organized, and efficient front office environment while supporting daily administrative operations.
The ideal candidate is detail-oriented, well-spoken, and thrives in a structured, client-facing setting.
Responsibilities
Greet and assist visitors in a professional and courteous manner
Answer and direct incoming calls, emails, and inquiries
Maintain frontdesk organization and office appearance
Schedule appointments and manage calendars when needed
Handle administrative tasks such as data entry, filing, and documentation
Coordinate with internal departments to ensure smooth daily operations
Uphold company standards for confidentiality and professionalism
Qualifications
Strong communication and interpersonal skills
Professional appearance and demeanor
Excellent organizational and time-management abilities
Basic computer and office system proficiency
Ability to multitask and remain composed in a fast-paced environment
Positive attitude with a strong sense of responsibility
Additional Information
Competitive salary ($42,000 - $46,000 per year)
Growth opportunities within the company
Skill development and hands-on training
Supportive and professional work environment
Stable full-time position
$42k-46k yearly 2d ago
Front Desk Agent
Cambridge Common House
Front desk associate job in Cambridge, MA
Job Description
Are you the ultimate "people person" who loves sharing the best a city has to offer? Cambridge Common House is looking for a FrontDesk Agent to be the welcoming face behind our iconic red front door. Located in a beautifully restored 1835 historic home just steps from Harvard Square, our 16-room guest house offers a "lived-in luxury" experience.
As a property, we look for team members who bring their authentic personalities to work. You aren't just checking guests in; you are acting as their local guide, concierge, and host in the heart of Cambridge.
Compensation:
$20.50 - $21.50 hourly
Responsibilities:
The Warmest Welcome: Greet guests as they arrive at our historic Garden Street home, handling check-ins and check-outs with a smooth, friendly, and professional touch.
Curated Concierge: Share your "insider" knowledge of Harvard Square-from the best flat white at Bluestone Lane to the latest show at the American Repertory Theater.
Property Ambassador: Maintain the cozy, high-end atmosphere of our lower-level lounge and garden patios, ensuring refreshments are stocked, and the space feels inviting.
Communication Hub: Handle reservations, phone inquiries, and emails with a clear, helpful, and "boutique-style" tone.
Liaison extraordinaire: Work closely with our housekeeping and maintenance teams to ensure every room is perfect before a guest ever turns the key.
Guest Delight: Proactively anticipate guest needs-whether it's extra pillows for a fireplace suite or a taxi for an early flight-and make it happen with a smile.
Qualifications:
The "Lark" Spirit: You have a genuine love for hospitality and an appreciation for historic architecture and thoughtful design.
Physical Requirements: Ability to stand, walk, bend, kneel, and/or squat, and move/lift up to 50 lbs; you'll be moving through our historic three-story home (stairs included!). Must be able to remain in a stationary position or be mobile for extended periods during a shift. Variable environment, exposure to different types of scents/smells, noises, and/or alarms.
Savvy Communicator: You can chat with anyone-from international travelers to local visiting professors-and make them feel right at home.
Detail-Oriented: You're the type of person who notices if a flower is wilted or a pillow is slightly askew and fixes it immediately.
Tech-Comfortable: Ability to learn and master our Property Management System (PMS) and handle digital communications efficiently.
Reliable & Flexible: We are a 24/7 business, so we need team members who are dependable for their shifts, including weekends and holidays.
Locally Minded: Knowledge of the Cambridge/Boston area is a huge plus-our guests love "off the beaten path" recommendations!
About Company
Perks & Benefits:
Easy Access to MBTA Commuter Rail (we are a 5-minute walk from the Harvard Square Red Line station!).
"On a Lark" employee travel discounts across the entire Lark Hospitality portfolio (New England to California).
A beautiful, garden-filled workspace in a meticulously restored 1835 historic home.
Real opportunities for career growth within a rapidly expanding hospitality group.
About the Property: Cambridge Common House is a quiet retreat with a luxurious, residential ambiance just steps from the energy of Harvard Square. Behind our meticulously preserved 1835 facade-once the home of the influential Howe family-lies a collection of 16 guest rooms designed by Elder & Ash, featuring richly layered interiors and lush garden patios. As part of the Lark Hospitality family, we celebrate the enduring spirit of Cambridge, where past and present meet. We are a high-impact property that treats our staff with the same care and personalized attention we give our guests.
$20.5-21.5 hourly 5d ago
Flexible Schedule Front Desk Agent - weekly pay
NFC Amenity Management 3.8
Front desk associate job in Boston, MA
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We are seeking candidates who work effectively independently and thrive in a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX FrontDeskAssociate will be cross-trained to work at multiple locations. Most likely, this will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available.
*Reliable transportation is required for this position.*
Generally, this position pays between $17 and $20 per hour, but details can be discussed in an interview.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our frontdesks
As an NFC Amenity FrontDeskAssociate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our FrontDeskAssociates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Duties & Responsibilities (including but not limited to the following)
Provide a Warm Welcome and Fond Farewell to all residents and their guests.
Provide knowledgeable and comprehensive information about the surrounding areas.
Interact with clients in a manner that demonstrates genuine sincerity and appreciation.
Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery.
Advise residents and guests of any appropriate rules and regulations established by the property management.
Present a professional appearance by adhering to Company Uniform and Grooming Standards.
Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests.
Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents.
Performs miscellaneous job-related duties as assigned.
Follow all procedures for resident, guest, and vendor access.
Accurately record time and attendance in the Company's time record-keeping system.
Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations.
Be knowledgeable of all emergencies and safety procedures.
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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These are the qualities and attributes we are looking for in this position-
FrontDesk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the pay offered is $19.00 per hour.
$17-20 hourly 60d+ ago
Front Desk Agent
Pyramid Waltham Management
Front desk associate job in Waltham, MA
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our FrontDesk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the FrontDesk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren't quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
What are we looking for?
Qualifications:
High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays
Compensation:
$19.00
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$19.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
$19 hourly Auto-Apply 12d ago
Front Desk Agent (AM)
Peregrine Hospitality
Front desk associate job in Waltham, MA
Essential Functions
Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
Register guests into the computer system, verifying reservation details and processing payments.
Handle cash and balance the cash drawer, maintaining accurate financial records.
Provide guests with information about hotel facilities and local attractions.
Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
Maintain extensive knowledge of the hotel's services, facilities, and the local area.
Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
Work cohesively with the team, supporting management and collaborating professionally with co-workers.
Skills and Abilities
Understand the mission, vision, and goals of the hotelâ¯
Must be able to prioritize and work efficiently with limited supervisionâ¯
Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needsâ¯
Must possess basic computer skillsâ¯
Strong attention to detail and the ability to handle multiple tasks simultaneouslyâ¯
General knowledge of the city where hotel is located and its attractionsâ¯
Extensive knowledge of the hotel, its services and facilitiesâ¯
Ability to handle cash and balance cash drawer requiredâ¯
Strong team player, able to partner with management and other employees in a professional mannerâ¯
Job Qualifications/Requirements
Education: High School diploma or GED equivalenceâ¯
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.â¯â¯â¯
KSL Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
$32k-39k yearly est. 33d ago
Front Desk Agent
Sitio de Experiencia de Candidatos
Front desk associate job in Boston, MA
As a Renaissance FrontDesk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful FrontDesk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. At Renaissance we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. Creating a smooth and easy experience for guests so they can get the most out of their stay is critical. The FrontDesk Ambassador will use their expertise, as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond), to anticipate and deliver on our guests' needs. He or she should be passionate not only about the locale and local offerings, but also have an eye for detail - from the information they provide to guests, to the accuracy of their reports, to the transactions they process and secure.
No matter what position you are in, there are a few things that are critical to success - making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, complying with quality assurance standards, and protecting company assets. The frontdesk ambassador role will be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the FrontDesk Ambassador role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$32k-39k yearly est. Auto-Apply 6d ago
Front Desk Agent (Local 26 UNITE/HERE)
Westmont Group 4.3
Front desk associate job in Boston, MA
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands may vary depending on shift, business levels, type of business.
Greets guests in a professional, friendly, and welcoming manner.
Processes guest check-ins and check-outs in a timely and efficient manner.
Verifies guest information or completes registration process by inputting/retrieving information.
Assigns rooms based on preferences and availability.
Processes cash and/or credit card payments and provides receipts for transactions.
Provides information about hotel services, amenities, and local attractions.
Handles guest inquiries, requests, and complaints in a courteous and professional manner.
Assists guests with special needs or requests, such as extra bedding, room upgrades, or booking reservations for activities.
Responds to internal / external phone calls promptly, ensuring effective communication with guests.
Retrieves mail, small packages for customers as requested.
Adheres to all company policies and procedures.
Works closely with housekeeping and maintenance to ensure rooms are ready for guests.
Retrieves and inputs into the POS system all room service orders.
Communicates guest feedback to management for continuous improvement.
Assists with coordinating transportation, concierge services, and other guest-related requests.
Maintains an organized frontdesk area, ensuring all necessary supplies are stocked.
Maintains records of guest complaints, concerns, and resolutions for follow-up.
Makes reservations for guests as needed, providing accurate information regarding room availability, pricing, and policies.
Updates the reservation system with guest information, room availability, and changes.
Completes any tasks assigned by the Manager On Duty.
Remains calm and alert during emergency situations and heavy hotel activity.
Follows safety and security procedures/ rules.
Knows hotel fire prevention and emergency procedures.
Reports unsafe conditions to supervisor/manager including but not limited to accidents, injuries, near-misses, property damage.
KNOWLEDGE, SKILLS, ABILITIES
The Hotel may consider the equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable.
High school diploma preferred.
Prior hospitality experience preferred but not required.
Must possess the ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Must possess the ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
Must possess the ability to talk to many diverse kinds of people to give information, answer questions, and provide the required services.
Must possess the ability to understand and follow directions and perform job functions under limited supervision.
Must possess the ability to read, write, speak, comprehend and communicate effectively in English.
Must possess excellent telephone etiquette skills.
Must possess the ability to access and accurately input information using a moderately complex computer system.
Must possess the ability to use a calculator and prepare moderately complex mathematical calculations without error.
Must possess the ability to work a flexible schedule which may change from week to week. This includes the ability to work weekends, holidays and overnights.
PHYSICAL REQUIREMENTS
Must possess the ability to stand and move throughout Front Office and continuously perform essential job functions.
Must be able to stand during the entire shift.
Must possess the ability to lift, push & pull up to twenty-five (25) pounds maximum.
Must be capable of frequent talking, hearing, seeing and smiling.
Must possess hearing and visual ability to observe and detect signs of emergency situations.
How much does a front desk associate earn in Brookline, MA?
The average front desk associate in Brookline, MA earns between $26,000 and $44,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.
Average front desk associate salary in Brookline, MA
$34,000
What are the biggest employers of Front Desk Associates in Brookline, MA?
The biggest employers of Front Desk Associates in Brookline, MA are: